1st line support jobs in RedditchCreate job alerts

Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. Apply now we are waiting to invest in your career!.

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Experience within a Software Support role(this is not hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored proced

A prominent motor retailer group is looking for a Trainee IT Support Technician to join their busy IT Department in Stratford-upon-Avon. Ideal candidates should have good knowledge of Windows 11, MS Office 365, and a strong analytical approach. The company offers 25 days holiday, wellness programs,

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract. Candidates should have strong troubleshooting skills and experience with Microsoft products, including MacIOS and Jamf. This position offers an exciting opp

I am currently working with a brilliant established legal firm in central London who are looking for a passionate and enthusiastic '1st Line Support Technician' to join their team on a permanent basis. Redirect/escalate support requests as needed. Monitor stock of IT peripherals (monitors, docking s

This role involves providing 1st/2nd line support, managing tickets, and handling IT equipment. The ideal candidate must have a solid background in end-user support, familiarity with Active Directory and Microsoft 365, and the ability to troubleshoot hardware issues. An IT company in Greater London

Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Providing 1st and 2nd line desktop, laptop and mobile device support ac

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment. With over a decade of delivery experience, they support customers across infrastructure, networkin

A technology company based in East Midlands is looking for a 1st line support engineer. This role requires handling customer requests and ensuring high-quality service. Candidates must have at least 2-3 years of experience in a Service Desk role and a passion for IT.

A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and n

Handle support requests via phone or ticketing system. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business.

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

As a Project Support Analyst, you’ll provide exceptional 1st line support to internal users, VIPs, and external partners. Award‑winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winn

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

IT Support - 1st & 2nd Line Support - happy to deal with 1st Line Tickets. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. IT Support Analyst - 1st & 2nd Line Support.

Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving i

A leading global manufacturer is seeking an IT Support Analyst to provide 1st and 2nd line support for approximately 700 end users across the UK, Ireland, and Netherlands. Candidates must be eligible to work in the UK and have experience in troubleshooting hardware/software and networked peripherals

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible profes

An established IT recruitment firm is seeking an IT Support Professional to assist users with IT-related issues. This on-site role in Halesowen requires skills in 1st Line Support, Office 365, hardware troubleshooting, and data analysis.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. Respond to incoming support requests via phone, email, and ticketing system. This is a fantastic opportunit

This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly under the CIO. Helpdesk administration, hardware/software configuration, and user support. Supporting both on-site and remote staff.

The role involves providing 1st-3rd line support, mentoring team members, and managing software roll-outs. A reputable law firm in Greater London is seeking an experienced IT Support professional with over 5 years of current legal experience. Candidates must have extensive knowledge of both O365 and

In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. Providing first-line support via phone, in person, and onsite at our head office. Logging and managing support tickets in our ITSM system with clarity and precision.

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

A recruitment agency seeks a 1st line IT Support Engineer to join a rapidly growing team in Finchley, London. The ideal candidate has at least 1 year in Helpdesk IT support, knowledge of Windows OS, and strong communication skills. This role includes answering calls, providing remote and on-site sup

A dynamic IT recruitment agency in the United Kingdom seeks an IT Support Engineer to support internal users across 1st and 2nd line issues. The ideal candidate will have experience with Active Directory, Windows Server, and Office 365 support.

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

A UK-based technology services organisation is seeking entry-level 1st Line Network Support Engineers in Solihull. This role offers hands-on experience in network support and exposure to real-world network issues. Responsibilities include providing network support, managing incidents, and troublesho

This role involves being the first point of contact for IT support, handling both 1st and 2nd line issues, and ensuring smooth daily operations. An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. Ideal candidates will possess strong troubleshooting sk

You will provide 1st and 2nd line support, manage IT inventory, and ensure smooth operations across systems. A leading property development company is looking for a proactive Service Desk Analyst to join their IT team in London. The ideal candidate has relevant qualifications, experience with helpde

An established IT services provider in London is seeking a proactive 1st Line Support Engineer to join their service desk team. This role demands strong Microsoft certification expertise and excellent customer service skills. The successful candidate will act as the first point of contact for client

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The role promises opportunities for professional growth and entails a supportive work environment. The ideal candidate will have a proven track record in an ITIL a

An IT service provider based at London Heathrow is seeking an IT Support Technician responsible for providing 1st line support to users on-site. Candidates should have a basic understanding of Windows PCs. Join a team that values support and employee development.

Our client, a large facilities provider, is looking for a Junior IT Service Desk Analyst to provide 1st line support for internal and external stakeholders. Middlesex/West London working 5 days out of 7 on a rota basis of varying shifts with the earliest starting at 6 am and the latest finishing at

A leading UK IT services provider is seeking a 1st line technical support specialist to join their team. Ideal candidates will have a customer service background, strong IT knowledge, and excellent communication skills. Responsibilities include delivering exceptional technical support, troubleshooti

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

A leading healthcare provider is looking for a dedicated 1st Line IT Support professional to join their team in Bromley. The ideal candidate will have experience in IT support, a knowledge of ITIL concepts, and strong communication skills to assist users effectively. This role entails providing comp

A leading IT support provider in the United Kingdom is seeking a First and Second-Line IT Support Technician to work in their prestigious London office. The ideal candidate will have experience in IT helpdesk support, a good understanding of Active Directory, and knowledge of Microsoft 365 and netwo

A growing Managed Service Provider in Chorley is seeking a motivated 1st Line IT Support Engineer. Candidates should have at least one year of experience in an IT support role, strong problem-solving skills, and a desire to learn new technologies. The position offers career progression opportunities

A leading IT support company is seeking an experienced IT Support Engineer to provide software and hardware assistance across their London, Bristol, Leeds, and Edinburgh offices. The role involves first line support, installing software and hardware, and ensuring efficient resolution of IT calls. Th

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.

A forward-thinking IT support company in Greater London is seeking a Trainee First Line IT Support Engineer to join their team. Strong communication skills and a proactive approach are essential for success in this position. This entry-level role offers extensive training to help you develop your IT

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. A well-established UK technology services provider is seeking an IT Technician to join their support team in Derby. Candidates should have 1–2 years of experience, strong knowledge

A leading IT solutions provider in Greater London is seeking a 1st line support technician to respond to client technical issues and maintain user accounts. The ideal candidate possesses IT support experience, is knowledgeable in ITIL, and is committed to providing outstanding customer service.