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Act as the first point of contact for inbound client support requests via telephone, email and ticketing system. We are seeking a motivated and personable 1st Line IT Support Engineer to join our helpdesk team. In this role, you will serve as the first point of contact for our clients, triaging and

In this role, you will act as the first point of contact for incidents, manage access, and ensure application support through effective incident handling. Candidates should have experience in a service desk setting, understand ITIL processes, and possess strong communication skills. An employment co

Administer and support Microsoft 365 environments (Exchange, SharePoint, Teams). Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients, providing clear updates and managing expectations. Strong customer service and communication skills.

Strong customer service focus, with the ability to listen actively, set expectations and provide clear, timely updates in line with support priorities and SLAs. Recognising that every task, whether guest-facing or behind the scenes, contributes to supporting the company’s overall LLA Way Strategy

Ideal candidates will have a background in 1st and 2nd line IT support and a good understanding of Microsoft 365 and Active Directory, with familiarity in ticketing systems being a plus. The role involves providing support to staff through various channels, troubleshooting IT issues, and maintaining

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. You will lead a team supporting both head office and in-store tech. This role is office-based 4 days a week, emphasizing hands-on in

DMS is seeking a customer-centric 1st Line IT Support Analyst to join our team in London. In this full-time role, you will provide essential support across IT, ensuring excellent service for senior stakeholders. Candidates should have 0-2 years of IT support experience, proficiency in Windows 10/11,

Line IT Support page is loaded## 1st Line IT Supportlocations: Warrington - Clearwater 4time type: Full timeposted on: Posted Yesterdayjob requisition id: JR100255United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across

Hamilton Barnes Associates Limited is seeking a Network Support Engineer to provide 1st and 2nd line support across enterprise environments. The ideal candidate will have experience in network support, solid understanding of routing and switching fundamentals, and exposure to BGP and OSPF. The salar

Ideal candidates should have experience in IT or Network Support, a solid understanding of Wi-Fi technologies, and strong communication skills. A leading technology services provider based in the United Kingdom is looking for a 1st Line Wireless Engineer. This role involves providing customer suppor

A well-established MSP in Aldershot is seeking an experienced 1st/2nd Line Support Engineer. This role involves delivering IT support to various clients, troubleshooting issues, and maintaining Windows systems. Ideal candidates have over a year of MSP experience and strong knowledge in Windows & Mic

Digital Media Services UK Limited is seeking a 1st Line IT Support Analyst in Greater London. The successful candidate will provide customer-centric IT support, troubleshoot software and hardware issues, and gain experience with 2nd line support. The role operates Monday to Friday from 9:30 to 6 pm,

T Services Support Officer to provide 1st and 2nd line support, deploying hardware and software across the campus. The role requires a minimum of 1 year’s experience in PC support and strong knowledge of Microsoft systems. A higher education institution is seeking an I.

Responsibilities include managing service requests, delivering 1st and 2nd line support, and training users. A strong understanding of Active Directory, Office 365, and Windows systems is essential. Based in Solihull, this 9-month contract role requires at least 2 years of experience in IT support.

IT Service Desk Analyst in London to provide high-quality 1st line support across various platforms including Windows, Mac OS, and mobile devices. Candidates should have a degree in Computer Science or a related field and possess strong problem-solving and communication skills.

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. The role involves troubl

Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development? Look no further!. CompTIA A+ and MTA's in infrastructure. Competent PC user with strong Microsoft skills.

Job Title: IT Service Desk Specialist / 1st line support. Strong communication skills with the ability to build trusted stakeholder relationships. Act as the first point of contact for incidents and service requests via JIRA/service desk.

This role involves providing first and second line IT support for a range of issues across multiple locations. The ideal candidate will have strong knowledge of Windows and MacOS operating systems, proven experience in IT support, and excellent problem-solving skills. The company values self-express

A rental software company in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application/business support. The ideal candidate will have experience in 1st Line Support and possess skills in SQL Server, networking, and excellent communication. Responsibilities include ma

Join a growing business that genuinely invests in its people, with structured development plans, funded certifications, and clear progression. Support projects, migrations and system improvements. Provide remote and desk-side support.

The successful candidate will provide first and second-line technical support to university staff, students, and visitors. Applicants should have relevant qualifications, proven customer support experience, and a strong grasp of IT systems, making this position critical for maintaining academic oper

DMS are looking for a customer centric 1st Line IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies. This individual will provide excellent 1st line support and look to develop his/her skills to provide additional 2nd lin

A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This role focuses on providing high-quality technical support to users, addressing issues across hardware and software, and assisting new starters. Candidates should have a genuine interest in technol

Provide 1st line technical support to clients – supporting networks, cloud services, infrastructure and connectivity. We are looking for a 1st Line Support Engineer to join our growing team of like‑minded tech people. We stay ahead of the curve, adopting the latest technologies and working in pa

City St George's, University of London is hiring for the position of Student Support Hub Adviser. This role involves providing excellent customer service directly to students, understanding their needs, and developing quick solutions to their queries. Candidates should have significant experience in

As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources t

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

DMS are looking for a customer centric 1st Line IT Support Analyst with excellent communication skills and an enthusiasm to learn and keep up to date with the latest technologies. This individual will provide excellent 1st line support and look to develop his/her skills to provide additional 2nd lin

The role involves providing 1st line support, troubleshooting networking faults, and handling customer enquiries. Exponential-e in Greater London is offering an 11 month industrial placement for undergraduate students in IT/networking. The internship offers great career progression opportunities and

Ltd is seeking a Service Desk Support Analyst to provide 1st line internal support to employees and some 2nd line support when necessary. The role involves ensuring the firm’s IT infrastructure operates smoothly, making recommendations for improvements, and providing flexible staff cover. Applican

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. We stay ahead of the curve, adopting the latest technologies and

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. This role involves assisting in troubleshooting issues for end customers, requiring strong communication skills and a proactive approach.

A leading cloud solutions provider is looking for a 1st Line Support Technician in Fareham with hybrid flexibility. This role supports technology passionately while offering extensive training and career advancement opportunities. Candidates should possess relevant qualifications and strong communic

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support.

United Living Group is seeking an experienced IT 1st Line Support Analyst in Warrington. You will be the first point of contact for technical issues, resolving incidents while providing excellent customer service. Responsibilities include supporting and managing laptops, Microsoft 365 applications,

A leading organisation in the East Midlands is seeking a Product Support Technician to deliver exceptional technical support. You will manage support tickets, resolve technical issues, and collaborate with specialists. Experience in a fast-paced environment and effective communication are essential.

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis. Please apply with an up-to-date CV to register your

Samsung Electronics Perú is seeking a part-time IT Support Analyst to provide technical support for an AI research lab in Cambridge. Candidates should have a strong background in Windows and Linux OS, basic Active Directory knowledge, and an understanding of networking fundamentals.

A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. You will be responsible for ensuring the performance and h

City St George's, University of London is seeking a front-line adviser to provide exceptional support to students at the Student Support Hub. The successful candidate will demonstrate strong customer service skills, calmness under pressure, and proficiency in CRM systems and Microsoft Office.

While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible. We would love to welcome a Cleaner to join o