1st line support jobs in CheshamCreate job alerts

Fortis are working with a great IT service provider to recruit a technical engineer to join their team. The role will be a mixture of office based (Amersham), client based and home based. You will be a strong communicator and have excellent customer service skills. You will be troubleshooting a wide variety of technical issues whilst handling 1st & 2nd line tickets with the occasional 3rd line thrown in. We are looking for general all rounders who can support a range of technologies but you MUST have good experience with M365, especially SharePoint. This position would suit someone who has experience in 1st & 2nd line support working for an MSP working with multiple clients. Due to the location of clients having your own transport will be advantageous. The Role • Handling 1st & 2nd line issues, • Visiting client sites on a regular basis, • Assisting helpdesk when not on site, • Troubleshooting a variety of technical issues Technical Requirements • Microsoft 365 administration and configuration (Entra/SharePoint/Exchange etc.), • Microsoft Active Directory, DNS and Group Policy, • Microsoft Windows desktops and servers installation and administration, • Networking: IP addressing and routing, switches, VLANs, wireless networks, • Network security (firewalls and filtering) installation and administration The support engineer will need to be able to prioritise tasks and organise solutions. If you have worked for an MSP in a support / service role and are looking for a new challenge where you will be able to grow and develop please apply now to find out more. Key Words – 2nd line support – MSP – Microsoft – service desk – customer focused GDPR: In line with the GDPR legislations by applying to this vacancy you are agreeing that Fortis Recruitment Solutions can hold/store your data and contact you in regards to this vacancy, or any other suitable vacancies that arise. If you have any concerns/questions in regards to your data and how it is used/stored please refer to our privacy policy page on our website – Fortis Recruitment Solutions Limited. You also have the right to remove your data/cv we hold by visiting our website. (Fortis Recruitment Solutions Limited)

This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experiencegained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. Proven ex

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Are you passionate about technology and delivering great customer service? If so, we want to hear from you! Haven is looking for an experienced IT Service Desk Analyst to jo

If not already registered with SSSC as a Support Worker of Day Care of Children Service, successful candidates will be required to start the registration process within three months of appointment to the supply register and be fully registered within six months. Although a qualification is not essen

A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. If your post requires registration with a Regulatory Body such as HCPC or SSSC etc. If you are the successful candidate you will be required to pay the

The job activities listed are not exhaustive and may be added to or amended consistent with the job purpose. With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. This post is considered as Regulated Work with Vulnerable

This post has a minimum requirement of one reference, which must be your current or most recent employer. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Requesti

Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements. The successful candidate will have three months from commencement in this post to register with the SSSC and to start workin

For colleagues appointed at Senior Residential Support Worker level, there will also be opportunities to mentor and support less experienced colleagues, role model best practice and help maintain high standards of care across the home. Based on your experience and qualifications, this may include op

The successful candidate will have three months from commencement in this post to register with the SSSC and to start working towards a relevant qualification with a 5 year period. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a

Our client provides specialist residential care for children affected by emotional and behavioural xrnqpay difficulties due to neglect, abuse, or trauma.

Support personal growth through activities, education, and tailored care. You understand the importance of safeguarding and delivering exceptional care. Training and development opportunities to boost your career.

Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. Shortlisting call: We have a team of dedicated recruitment specialists who will spea

Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. Responsibilities include creating and reviewing SMART support plans, delivering home

Your duties will include: Promoting the independence of people we support Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday Arranging activities in the home and in the local community Developing residents' life skills and personal interests

You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures. Here's what the team will be looking for: The successful candidate will have demonstrable experience working with individuals

Your duties will include: Promoting the independence of people we support Supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday Arranging activities in the home and in the local community Developing residents' life skills and personal interests

Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. You will have a good understanding of recovery-focused support, strong communication

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. For your safety and the safety of others, you must be able to understand and follow Health & Safety briefings and operational instructions. So, whatever your background or sto

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. High street shopping and restaurant discounts including 15% off Ocado. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Delivering to over 15,000 customers from our 18 depots, seven days a week, our aim has always been to provide the best service in the industry, and that is something we are all proud of. As the UKs largest independent drinks wholesaler, for over 40 years LWC has provided its customers with the best

Emptying bins and disposing of waste appropriately. If you are interested in the role, please email your CV to quoting the reference number.

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. So, whatever your background or story, you’ll find a home at Ocado Logistics. High street shopping and restaurant discounts including 15% off Ocado.

We are looking for a caring and enthusiastic Female Assistant Support Worker to join our friendly team at Fletcher Way in Hemel Hempstead, where we work with compassion, respect and a strong focus on inclusion and empowering others. The successful candidate must always maintain appropriate professio

Paid Industry-Leading Training: We pay for you to attend our mandatory, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills. But our commitment doesn't stop there – we care just as much for our staff as we do

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We are thrilled to offer an exciting opportunity to join our dedicated team in Bromham, Bedford as an enthusiastic a

Blue Light Card, access to discounts for national and local retailers Mileage paid for car usage Workplace pension and life assurance (three times annual salary) Annual performance bonus and monthly attendance bonus Long Service Awards Annual salary and cost of living review Ongoing training and de

You will supervise a staff team, support with rotas and audits and be a positive role model You must be warm, diligent, and conscientious and demonstrate good verbal and written communication skills as well as possess the ability to support junior staff and provide on the job coaching This is a fu

Responsibilities include 3rd line support, system maintenance, and documentation, requiring strong knowledge of hardware, OS, virtualization, networking, M365, Active Directory, and server administration. Seeking an IT Support Engineer for a leading UK MSP in Cheltenham.

Our service users enjoy going out on local walks, watching films, bowling, discos, and going out shopping, where we might even stop for a bite to eat! Relief Support Worker Duties: Supporting service users inside their own home and out in the Bromham community Supporting service users to retain th

You'll be working across a modern IT estate, supporting both cloud and on-prem systems, including:. Take on a more senior, mentor-style role while staying hands-on. Strong financial upside and long-term stability.

IT Support Engineer needed to maintain IT systems, support users, and ensure technology runs efficiently.

Provides technical support for security systems, diagnosing and resolving issues remotely and on-site, including configuration, maintenance, and customer onboarding.

To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine proced

Training program for IT support roles, providing courses, practical experience, and job placement within the UK.

Provides 1st line technical support, hardware setup, and client site visits.

IT Support Technician needed to maintain business systems and devices for 40+ users.

Seeking a skilled 2nd Line Support Engineer in Aylesford to manage IT incidents and requests, monitor systems, perform maintenance, and assist with backups.

As the successful IT Support Engineer, you will have at least 2–3 years’ experience in an IT support role, ideally within a Managed Service Provider environment, with strong technical knowledge across Microsoft technologies, networking, and end-user support. Additional keywords: IT Support, 2nd

Seeking an IT Support Engineer Apprentice to provide technical assistance for IT issues, including Microsoft applications and operating systems, printer installations, and helpdesk ticket management.

About us About the role Key Responsibilities Essential experience Desirable experience Additional Information All offers are subject to satisfactory vetting and reference checks.Our Benefits: Equal opportunities for everyone If there’s anything we can do to accommodate your specific situation, ple

Seeking an IT Support Analyst to provide technical assistance for hardware, software, and network issues, ensuring smooth IT system operations and maintaining high service standards.