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Account Manager Permanent Location: Amersham / Home We are recruiting on behalf of a client who provides managed billing and payment services for professional services organisations. They are looking for a proactive and organised Account Manager to join their team. In this role, you will act as the main point of contact for clients, ensuring their requests and queries are handled efficiently, professionally, and accurately. You'll work closely with internal teams to resolve issues, provide updates, and support continuous improvement initiatives. This is a hybrid role: during training, you'll be fully onsite in Amersham for 3 months, after which you'll move to a hybrid schedule with three days in the office each week. What You'll Be Doing • Managing a portfolio of client accounts, acting as the main point of contact for queries and escalations., • Coordinating with internal teams across finance, operations, and service delivery to ensure requests are resolved effectively., • Reviewing client communications to ensure clarity, accuracy, and professionalism., • Monitoring and tracking client accounts, highlighting trends or recurring issues and supporting process improvements., • Providing reporting and insights on account activity and client engagement., • Supporting internal and client-facing initiatives to improve service delivery and operational efficiency. What You'll Bring • Experience in account management, client services, or operational client support-ideally with exposure to payment or collections processes., • Strong communication and interpersonal skills, able to handle complex or sensitive client conversations., • Excellent organisational skills with the ability to manage multiple priorities., • A proactive problem-solving approach and attention to detail., • Experience with CRM or service management tools (e.g., Salesforce, ServiceNow, Jira)., • Comfortable managing escalations and supporting process improvements. Why This Role Stands Out • You will be the key point of contact for clients, ensuring high-quality service delivery and smooth operations., • The role offers exposure to multiple internal teams and functions, giving you broad operational insight., • You will have the opportunity to influence processes, improve client experience, and make a tangible impact on service delivery.

Customer Support Executive Permanent Location: Amersham (Hybrid Working) Are you looking for a rewarding customer service role where you can build strong client relationships and provide high-quality support? We're looking for a Customer Support Executive to join a growing team that helps clients manage their day-to-day queries and ensure they get the best possible service. This role is ideal for someone with experience in customer support, client services, administration, call centre work, or service delivery, who enjoys problem-solving and delivering an excellent customer experience. What you'll be doing • Acting as a key point of contact for clients, handling inbound queries via phone and email., • Offering clear, friendly, and professional customer support to help clients use systems and processes effectively., • Maintaining accurate information and ensuring data is updated promptly., • Building positive relationships and delivering a consistently high customer experience., • Identifying opportunities to improve processes and resolve issues efficiently., • Working closely with internal teams to ensure smooth service delivery., • Experience in a customer service, customer support, client services, or administrative role., • Confident communication skills with the ability to build trust and rapport., • Strong attention to detail and accuracy when handling information., • Ability to prioritise tasks and stay organised in a fast-paced environment., • Positive, proactive attitude with a focus on excellent service.

Account Manager Permanent Location: Amersham / Home We are recruiting on behalf of a client who provides managed billing and payment services for professional services organisations. They are looking for a proactive and organised Account Manager to join their team. In this role, you will act as the main point of contact for clients, ensuring their requests and queries are handled efficiently, professionally, and accurately. You'll work closely with internal teams to resolve issues, provide updates, and support continuous improvement initiatives. This is a hybrid role: during training, you'll be fully onsite in Amersham for 3 months, after which you'll move to a hybrid schedule with three days in the office each week. What You'll Be Doing • Managing a portfolio of client accounts, acting as the main point of contact for queries and escalations., • Coordinating with internal teams across finance, operations, and service delivery to ensure requests are resolved effectively., • Reviewing client communications to ensure clarity, accuracy, and professionalism., • Monitoring and tracking client accounts, highlighting trends or recurring issues and supporting process improvements., • Providing reporting and insights on account activity and client engagement., • Supporting internal and client-facing initiatives to improve service delivery and operational efficiency. What You'll Bring • Experience in account management, client services, or operational client support-ideally with exposure to payment or collections processes., • Strong communication and interpersonal skills, able to handle complex or sensitive client conversations., • Excellent organisational skills with the ability to manage multiple priorities., • A proactive problem-solving approach and attention to detail., • Experience with CRM or service management tools (e.g., Salesforce, ServiceNow, Jira)., • Comfortable managing escalations and supporting process improvements. Why This Role Stands Out • You will be the key point of contact for clients, ensuring high-quality service delivery and smooth operations., • The role offers exposure to multiple internal teams and functions, giving you broad operational insight., • You will have the opportunity to influence processes, improve client experience, and make a tangible impact on service delivery.

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Location: Amersham (Hybrid Working).Are you looking for a rewarding customer service role where you can build strong client relationships and provide high-quality support? We're looking for a Customer Support Executive to join a growing team that helps clients manage their day-to-day queries and ens

Providing reporting and insights on account activity and client engagement. The role offers exposure to multiple internal teams and functions, giving you broad operational insight.

You’ll combine strong relationship management with commercial insight to deliver meaningful results, while working in a supportive team that values accuracy, collaboration, and long-term client success. Build and maintain strong client relationships, providing advice and insights on billing and fi

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a g

About the Role As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Strong customer service ethos a

Key Responsibilities: Manage, coach, and develop a high-performing customer service team Build and maintain strong B2B client relationships at a

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

Reporting to the MD of this product led, £150-200m t/o business, you will lead the end to end customer and consumer experience teams across customer service, sales order processing, product training, quality, technical and logistics and supply chain. Director of Customer Service &l

Rate: £300 Inside IR35 Duration: 4 months About the Role Our client is looking for a proactive and customer-focused <st

Provide weekly and monthly service reporting for both internal stakeholders and customers. We are looking for an experienced, proactive, organised and hands-on Customer Service Manager with proven team leadership skills to join our client a fast-paced, growing FMCG business based in the Surrey area.

Key Responsibilities Own the end-to-end customer service experience across EMEA Champion a customer-first mindset and act as senior escalation point Standardise service processes, tools, and KPIs across the regio

Customer Service Representative – Fully Remote (UK) £28,000 – £34,000 per year Monday–Friday | Early Finish Every Friday &

Responsibilities: Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service Manage customer orders (with an increasing emphasis on electronic orders) from order e

Key Responsibilities: To manage customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service To manage customer orders (with an increasing emphasis

Lead, oversee, and inspire the customer service staff to meet performance goals and uphold excellent service standards. To oversee our customer support team, we are looking for a dynamic and seasoned customer service manager. Overview of the Job: Customer Service Manager.

The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers – if you have previous team manager experience, get in touch!. Lead a team to meet and exceed business objectives, service targets, corporate goals, includin

A leading automotive service provider in Greater London seeks a Service Advisor to enhance the customer ownership experience. This role focuses on exceptional customer service, communication of technical information, and effective management of workshop repairs.

Champion a proactive customer service culture that meets service levels and KPIs. An excellent customer service ethos, capable of handling sensitive situations with care. Join Our Client as a Customer Service Team Leader!.

In this role, you will be responsible for leading customer interactions across various platforms, ensuring excellent service, and driving improvements based on customer feedback. A growing business in water filtration is seeking a Customer Service Team Leader in London.

Customer Service Data Specialist. Customer Service Data Specialist. Customer Success, Customer Support, or Operations.

Ensure process maps, customer journeys, and knowledge documents are accurate, maintained, and regularly reviewed; own and update Customer Service forms. Bradley David Associates is working with our leading financial services client, on the search for a Customer Service Operations Specialist. Deliver

The role includes overseeing store operations, managing a team, and ensuring excellent customer service. Candidates should have previous management experience in a retail or fast-paced food environment and be committed to exceptional customer service.

This is a newly created opportunity for a Customer Service Manager to join, a fantastic, fast-growing online builders merchant company who pride themselves on being Customer-centric, putting customers at the heart of everything. Build, train, and mentor a new customer service team. Strong background

Our Business Development teams play a critical role in expanding Gartner’s presence across the global market.Gartner Business Development Executives strategically acquire new clients by cultivating trust-based relationships with C-level executives to understand their mission critical priorities an

This role is perfect for someone with a customer-focused mindset and a proven track record in service advisory. You will be responsible for managing service bookings, addressing customer needs, and providing updates on technical issues. Your ability to upsell products will be key in enhancing custom

A leading recruitment agency is seeking a Customer Service Executive to join a successful construction sector client in Cheltenham. The role is fully office-based, requiring excellent communication skills and customer service experience. Candidates who are customer-focused and enjoy problem-solving

If you enjoy customer service in a testing environment, this position could be ideal for you.

Leading a retail team with a customer first attitude, prompting a customer focused mindset within the branch ensuring that customer service is at the heart of everything. Delivering a customer first service through efficient pick to manifest times and achieving all service level agreements SLAs. Joi

The Stoll Foundation – Customer Service Officer. Deliver an outstanding service to residents and internal stakeholders by ensuring properties are well-maintained, resident needs are met promptly, and all interactions reflect professionalism, empathy, and efficiency. Responsible to: Director of Ten

Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. Proven experience leading

Customer Service team all in the UK and they need a customer-obsessed Customer Service leader to take them to the next level. Fastest growing company and product in the sector, with a top notch customer service rating in the industry. As VP of Customer Service you will :.

As our L&D Trainer for Customer Service, you will design and deliver engaging, practical training programs that empower colleagues to excel in every customer interaction. Learning and Development Trainer - Customer Service. Design and Deliver Training: Create blended learning programs covering compl

In this role, you will be the essential link between customers and the workshop, providing exceptional customer care and keeping customers informed during vehicle servicing. A leading automotive retailer is looking for a motivated Service Advisor to join their team. The ideal candidate should have e

As a Customer Service Executive, you’ll be the primary post‑sale contact for assigned accounts, ensuring customers achieve their goals and maximise the value of Cameron Pink’s solutions. Cameron Pink, a forward‑thinking SaaS technology company, is hiring a remote Customer Service Executive t

Implement customer service protocols and procedures to ensure consistent service delivery Collaborate and enable change with cross functional teams including sales, planning, quality to address customer needs and drive improvements Coordinate with other departments to ensure seamless customer expe

A leading retail organization in Greater London is seeking a Retail Training Manager to elevate customer experience through impactful training programs. This role requires a strategic mindset and strong coaching abilities to ensure service excellence across all stores.

You will assist in managing flight‑related administration, ensuring accuracy and efficiency, while delivering exceptional customer service. Respond to Customer Service & Sales email requests within expected timeframes, updating flight bookings as required. Deliver exceptional service to discerning

The successful candidate will be motivated, organised, high calibre and dedicated to delivering a great service on behalf of their customers - If you have previous team manager experience, get in touch!. Lead a team to meet and exceed business objectives, service targets corporate goals including op

A leading children's bike subscription service in the United Kingdom is looking for a committed Customer Service Executive to enhance the customer experience. Ideal candidates will be fluent in English and German, have a proven customer service background, and demonstrate strong problem-solving abil

As a Customer Service Team Leader, you will be responsible for the management, organisation, and coordination of the day-to-day work of a team of agents to deliver the highest standards of service to our customers. We are looking for a highly motivated, people-driven Customer Service Team Leader to

A leading automotive service provider in Greater London is looking for a Service Advisor to enhance customer ownership experience and ensure optimal service delivery. Responsibilities include managing customer interactions and upselling services.

A leading automotive service provider in York is seeking a skilled Service Advisor to enhance the aftersales experience. Key responsibilities include managing service appointments, advising on repair necessities, and ensuring accurate service documentation. The ideal candidate will act as a trusted

A dynamic remote company in the UK is seeking a Customer Service Specialist to enhance customer interactions and provide empathetic support. The ideal candidate will have 1–3 years of customer service experience and basic knowledge of cryptocurrencies.

A leading insurance company in the UK is seeking a Customer Service Consultant in Plymouth. Key responsibilities include providing expert support to customers, assisting team members, and enhancing the customer journey. Ideal candidates will have proven experience in customer service and strong IT s