1st line support jobs in GuiseleyCreate job alerts

Job Title: \n MULTIPLE ROLES AVAILABLE: \n 1) Senior Architectural Technologist / Architect - (Job Running) / Retrofit Designer \n 2) Architectural Technologist / Part 2 Architectural Assistant / Retrofit Designer \n Location: \n (Office Based / Hybrid or Remote Role available), Head Office (Saltaire, West Yorkshire) \n Hours: \n Full time, 37.5 hours per week. (7.5 hour working day, 5 days per week, Monday – Friday). \n Office Opening times: \n Monday – Friday, 8am - 6pm \n Salary: \n Competitive Salary, (dependent on experience), annual bonus + other benefits. \n \n Introduction: \n The opportunity has arisen to join an industry leading, award-winning design practice within the UK’s Retrofit sector. \n Retrofit Design Services (UK) was established in 2024 to offer a professional, independent, compliant, and diligent service in line with regulatory and statutory requirements. Fully compliant with Planning and Building Regulations, PAS 2035 and PAS 2030 standards. \n We pride ourselves on been a diligent, passionate and motivated architectural design consultancy specialising in Retrofit and we drive sustainability and decarbonisation into everything we do, nationwide. \n Following our positive reputation, repeat custom and successful appointment of multiple large-scale contracts throughout the UK over the forthcoming years, we are looking for someone just as passionate as we are about reducing nationwide carbon emissions in line with the UK’s 2030 & 2050 Net Zero targets across the UK’s Residential & Commercial properties. \n \n Location: \n Our head office is in Salts Mill, central to the heart of the UNESCO World Heritage Site - Saltaire, where our contemporary offices offer a great central proximity to all the local amenities. \n Just a minutes’ walk to Saltaire Train station with regular links to Shipley, Leeds, Bradford, Skipton and beyond. \n \n What We Do: \n We specialise in Architectural and surveying services, Retrofit Design, Assessment and Coordination, PAS 2035 and everything else in between! \n Additionally, our designers and surveyors diversify within the business to ensure our clients across residential, retail and commercial sectors are also covered. \n We offer “lead consultant” services where we ensure a project is taken from inception to completion offering feasibility, planning, building regulations and construction phase design packages. \n Our work mainly covers existing property refurbishments, extensions, conversions, new builds, energy efficiency improvements, planning, building regulations, principal designer roles and much more. \n \n Team Overview: \n Team culture within RDS (UK) is extremely important and you will be surrounded by a strong team, good people, who are just as passionate about their job and the role we play within the industry. \n Our diverse and thriving team comprises of experienced Retrofit Assessors, Retrofit Coordinators, Retrofit Designers, Architectural Technologists, Architects, Surveyors, Drone enthusiasts, Principal Designers (CDM 2015 & BR) & Health and Safety experts and more. \n \n Role Overview and Key Responsibilities: \n The role is for someone who can work independently, and as a valued member of a growing team, where quality is at the forefront of everything we do. \n Your role and responsibilities will be: \n\n • Client Facing.\n, • Collaborating with the team and other external stakeholders.\n, • Able to produce technical drawing packages based on surveys/Retrofit Assessments carried out by yourself and/or others.\n, • Work with project managers and Retrofit Coordinators to ensure full compliance with PAS 2035.\n, • Work with other stakeholders following RIBA stages covering Planning, Building Regulations and Construction phase documentation.\n, • Lead design and technical delivery across multiple architectural and retrofit projects from inception to completion.\n, • Prepare/submit/monitor and coordinate Planning and Building Control submissions ensuring compliance with relevant regulations.\n, • Undertake detailed U-Value Calculations, overheating calculations and thermal bridge calculations for existing and proposed building fabric.\n, • Liaise with clients, consultants, contractors, and statutory authorities, leading multidisciplinary teams where required.\n\n \n Essential Criteria, Qualifications and Experience: \n\n • Minimum of 3-5 years’ professional Architectural & Design related experience.\n, • Degree or similar in Architectural Technology or Architecture (minimum Part 2).\n, • Qualifications and Experience in Retail, Commercial, Residential and Retrofit (PAS 2035 / EnerPHit / Passive House / Energy Efficiency).\n, • Experience in Principal Design (CDM 2015 & BR).\n, • Excellent communication, time, coordination, and project management skills, especially leading design teams.\n, • Experience in project running, from feasibility to completion, including ability to carry out consultant coordination (steel/cladding/glazing packs etc.).\n, • Excellent knowledge of RIBA Stages, Planning & Building Regulations.\n, • Knowledge of building thermal performance analysis and U-Value calculations.\n, • Strong material knowledge, especially with energy efficiency measures and existing non-traditional constructions.\n, • Fully proficient in Autodesk applications including AutoCAD & Revit. (3D rendering packages is beneficial).\n, • Fully proficient in Microsoft Office & Adobe software.\n, • Strong teamwork orientation and leadership capability.\n, • Proactive, detail-oriented approach to problem-solving.\n, • Passion for sustainability.\n, • Passion for decarbonisation of existing buildings.\n, • Passion for architectural technology, innovation, and built heritage.\n\n \n Company Offering / Benefits: \n\n • Competitive starting salary, reviewed annually, with a 6-month probation period.\n, • Annual (end of year) discretionary performance-based bonus.\n, • Flexi-time.\n, • Paid overtime during busy periods to the discretion of the director/s in line with your contract.\n, • 25 days holiday entitlement (January 1st to December 31st) + Bank Holidays.\n, • Training programme and regular CPD.\n, • Contributory pension scheme.\n, • Hybrid working - 2 hybrid/3 office (unless site based).\n, • Birthday Leave (added to standard entitlement).\n, • Professional accreditation support and paid for.\n, • Long service rewards.\n, • Holiday buy-back scheme.\n, • Regular staff social events.\n, • A company that cares and understands the needs for hard working individuals and families.\n

Provide 1st and 2nd line support to users across hardware, Microsoft 365, connectivity, and business applications Manage user accounts, permissions, and devices (Teams, SharePoint, Exchange, Intune, MFA) Maintain on-premise infrastructure including servers, networking, backups, and patching Ac

Provide 1st and 2nd line support to users across hardware, Microsoft 365, connectivity, and business applications Manage user accounts, permissions, and devices (Teams, SharePoint, Exchange, Intune, MFA) Maintain on-premise infrastructure including servers, networking, backups, and patching Ac

A leading technology company in England is seeking an Application Support Analyst - 1st Line Support to join their team.

Bradford is seeking a Service Desk Analyst (European Language Speaker) to join our IT team, handling 1st line support for users across EMEA via phone, email and self‑service.You will prioritise workloads, troubleshoot hardware and software issues, and restore service quickly using our established

West Yorkshire Police is seeking a Digital Service Desk Analyst to provide first and second line IT support across a wide range of systems for 10,000+ users. The role requires strong customer service, clear communication, and the ability to diagnose faults while delivering timely IT support. Startin

We have an exciting opportunity for a 1st Line Service Desk Analyst to join our IT team based in Bradford. Reporting to the Client Services Team Leader, the successful applicant will deal with 1st line support issues coming into the IT Service Desk – EMEA via phone, email and self‑service. Title

Schools Broadband, a division of Talk Straight Ltd, is seeking a proactive First Line Support Engineer to join our busy support team. You’ll be the initial contact for customers, diagnose basic issues and guide users through solutions with clear communication via ticketing, email and phone. The ro

Application Support Analyst - 1st Line Support. Application Support Analyst - 1st Line Support. Application Support Analyst - 1st Line Support.

Company description: Water Utility Company based in Yorkshire region of England. Job description: Lead Commercial Auditor Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 4a, £54,024 - £67,530 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Commercial Auditor progression plan 25 days annual leave plus bank holidays plus two extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Head Office - Buttershaw, BD6 2SZ, average of 2 days a week in office, pedning office move to Leeds (LS10) from September 1st. We have an exciting opportunity for a Lead Commercial Auditor to join the Commercial Assurance Contract Audit Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Commercial Assurance Contract Audit Team are a key part of how we plan to meet the changing expectations of customers and regulators. This role will support the delivery of the annual commercial assurance, contract audit plan, and undertake commercial contract assurance reviews, to assess compliance with commercial contract arrangements, with a view to identifying value leakage and improvement areas. In addition, you will undertake complex supplier analysis to identify any exceptions and develop a detailed understanding of the commercial arrangements, as well as undertaking trend spotting with our commercial supply with a view of identifying financial and commercial opportunities, working with key external audit partners to support the delivery of the audit plan. Where you fit in: As our Lead Commercial Auditor you will; Carry out commercial contract audits, providing assurance that costs claimed are in line with contracted terms and conditions of the agreement. Liaise with key business partners gathering intelligence of contract performance, with the objective of defining the scope and objectives, seeking sign off prior to commencing a contract audit. Undertake and perform detailed data analysis of the costs claimed to ensure they are in line with the contractual obligations including pricing schedules. Identify commercial control deficiencies, and financial wastage, highlighting any economical sustainable recommendation. Ensure that audit reports are produced accurately based on robust findings and supporting evidence. Liaise closely with the Commercial and Managers including the Capital Delivery stakeholders, to discuss progress of audits, seeking guidance and direction on investigative leads and audit findings. Work with our external audit framework partners to support the audits and help guide internal stakeholders What skills & qualifications you will need: Qualified to at last degree level in either Finance, Accounting or Quantity Surveying, or equivalent qualifications (MCIPS) Experience of leading and managing own audit plan. The ability to communicate effectively with people at all levels in the organisation. Demonstrate a basic knowledge of auditing principles. Effectively use fundamental concepts, practices, and procedures of a particular area of specialisation. Process and detail orientated, with the tenacity to independently solve problems. Knowledge and experience of the NEC4 ECC and Alliance contracts suite highly desirable Advanced MS Excel strong analytical skills identifying spend irregularities, trends, and patterns. You will also benefit from having: Background or related experience in a commercial environment. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in Lead Commercial Auditing and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Just a heads-up! We may interview and so close the role as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible. No agencies please TPBN1_UKTJ

This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experiencegained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. Proven ex

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

This post has a minimum requirement of one reference, which must be your current or most recent employer. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Requesti

A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. If your post requires registration with a Regulatory Body such as HCPC or SSSC etc. If you are the successful candidate you will be required to pay the

The job activities listed are not exhaustive and may be added to or amended consistent with the job purpose. With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Cycle-to-work scheme, financial wellbeing support, and we

You’ll be joining a friendly, supportive and enthusiastic Logistics Team where everyone plays their part in keeping goods moving efficiently. We are looking for an HGV Driver / Warehouse Operative to join our dedicated Logistics Team. The rest of your shift will be spent working alongside the ware

For colleagues appointed at Senior Residential Support Worker level, there will also be opportunities to mentor and support less experienced colleagues, role model best practice and help maintain high standards of care across the home. Based on your experience and qualifications, this may include op

Role Responsibility Daily support we need from you: Assisting with our personal care needs To prepare food for us or with our involvement when we want Support us with our food and drinks Manual handling Supporting us with medicationincluding creams and lotions Ensuring our record keeping is maintain

Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. You will carry out support and interventions in line with organisational values and

Role Responsibility Daily support we need from you: Assisting with our personal care needs To prepare food for us or with our involvement when we want Support us with our food and drinks Manual handling Supporting us with medicationincluding creams and lotions Ensuring our record keeping is maintain

Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throug

Your duties will include: promoting the independence of people we support supporting a full range of daily activities including cleaning and cooking, days out or going away on holiday arranging activities in the home and in the local community developing residents' life skills and personal interests

Emptying bins and disposing of waste appropriately. If you are interested in the role, please email your CV to quoting the reference number.

We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost you

You will support the Support Coordinator in the day to day operational management of a well established support service offering personalised support to people with a mental health needs living in their own homes. You will supervise staff to ensure a consistent team approach to risk management whils

You will supervise a staff team, support with rotas and audits and be a positive role model You must be warm, diligent, and conscientious and demonstrate good verbal and written communication skills as well as possess the ability to support junior staff and provide on the job coaching This is a fu

Responsibilities include 3rd line support, system maintenance, and documentation, requiring strong knowledge of hardware, OS, virtualization, networking, M365, Active Directory, and server administration. Seeking an IT Support Engineer for a leading UK MSP in Cheltenham.

You'll be working across a modern IT estate, supporting both cloud and on-prem systems, including:. Take on a more senior, mentor-style role while staying hands-on. Strong financial upside and long-term stability.

Training program for IT support roles, providing courses, practical experience, and job placement within the UK.

IT Support Engineer needed to maintain IT systems, support users, and ensure technology runs efficiently.

Requires strong networking, Windows, and IT support experience, ideally within educational settings. Seeking an IT Technician for a UK MSP to support multiple school sites.

To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. To provide 1 st & 2 nd line support to users for all PC hardware, software and associated periphe

Maintain strong client relationships and deliver excellent customer service. Provide onsite IT support to clients, troubleshooting hardware, software, and network issues.

Provides technical support for security systems, diagnosing and resolving issues remotely and on-site, including configuration, maintenance, and customer onboarding.

Provides 1st line technical support, hardware setup, and client site visits.

IT Support Technician needed to maintain business systems and devices for 40+ users.

Seeking a skilled 2nd Line Support Engineer in Aylesford to manage IT incidents and requests, monitor systems, perform maintenance, and assist with backups.

About us About the role Key Responsibilities Essential experience Desirable experience Additional Information All offers are subject to satisfactory vetting and reference checks.Our Benefits: Equal opportunities for everyone If there’s anything we can do to accommodate your specific situation, ple

IT Support Engineer – BurnleySalary: £35,000 – £40,000 per annumLocation: BurnleyAre you an experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Burnley, seeking a talented profes

Seeking an IT Support Analyst to provide technical assistance for hardware, software, and network issues, ensuring smooth IT system operations and maintaining high service standards.