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As Deputy Shop Manager at our Ilkley Shop you will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity

About us: We are an award-winning, family-run organisation. We were founded in 2003, we currently have 26 employees and are one of Scotland’s leading air conditioning contractors. We are values led with our customers, people and culture at the heart of everything that we do – for which we have received recognition from our customers in the trade for our high standards of workmanship, customer service and communication. This is something we take great pride in achieving through our customer charter of providing the right treatment, getting it right, keeping you informed and being available when you need us. The Role: This is a full-time permanent role of 36 hours per week, which is Monday to Thursday from 8am to 4:30pm and on a Friday, it's 8am to 12pm. We all finish at lunchtime on a Friday, it's one of our employee benefits. Our head office is based at Panorama Business Village, Queenslie, Glasgow, though you will are likely to be out on the road and spending most of your time on our customer sites across Scotland. When you join us, you will get your own company van to take home with you which means you can set off from home (wherever that may be) each morning. What you will be doing: Your primary role will be carrying out routine and planned preventative maintenance to a high standard for our customers - all of which is arranged by our office Service & Maintenance team. You will: • Identify and diagnose any faults or failures with any of the equipment and systems (including but not limited to Splits, VRF/VRV's, Chillers, Air Source Heat Pumps (ASHP), Air Handling Units (AHU's), Heat Recovery Systems, Chilled Water and LTHW FCU's, • Provide effective solutions to any faults or failures identified, ensuring a rapid and prompt fix, • Raise or escalate any problems with our Service Manager that are of urgency or require their support, • Engage with customers while onsite to maintain excellent working relationships as part of their maintenance agreements, • Complete on JobLogic all service and maintenance work undertaken or required, • Ensure work areas are prepped and left clean and tidy upon completion of any work undertaken, • Consider and identify ways to make improvements and efficiencies within the service and maintenance function, • Follow all company procedures and H&S requirements, applying them diligently in all aspects of your work, • From time to time, you may be required to cover a weekend only call-out rota to assist with urgent requirements for our customers - this is something we are currently looking into What we are looking for from you: • 5 years current or previous experience of service and maintenance of air conditioning, • Good knowledge of VRV, VRF and split systems alongside good electrical knowledge, • CSCS Card, • F-GAS Certified C&G 2079 Cat 1, • Full UK Drivers Licence, • Competent IT skills We are also looking for someone who is: • Organised, excellent time management, can successfully plan and deliver their work to set and sometimes tight timelines, for self, colleagues and the business, • Diligent, great attention to detail when completing job reports, timesheets and vehicle checks, • Positive, with a proactive approach and willing to take on new or additional responsibilities, • Comfortable in putting forward new ideas or suggestions to help us be more effective and efficient, • Great at communicating to build relationships and collaborate with colleagues, our suppliers and our customers, • Of a curious mind to assist with problem solving or issues as and when they arise, • Willing to continually deliver consistent high levels of work and customer service, • A team player, supportive and willing to help others whenever it is needed, • A role model of our culture, our core values and behaviours Our Core Values: • Integrity - do the right thing, • Respect - treat others how you wish to be treated, • Innovation - thinking outside the box, • People - we behave as one team, • Service - get it right first time Salary: Salary starts at £35,000 per annum / £18.70 per hour - this will depend on the experience you bring to the role. Benefits: • 29 days holiday (inclusive of public holidays) which increases with years of service, • Health benefits and staff discount scheme, • Bupa Health Assessment, • Company pension, • A B-DACS Company van, • Travel time, • B-DACS Company branded uniform, • Phone allowance, • Friday lunchtime finish, • Team events, volunteering and away days, • Refer a friend scheme, • Cycle to work scheme, • Internal and external fully funded training opportunities If interested, please send your CV and cover letter/email to noting your salary expectations. No agencies please

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider. SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? We are seeking a Product Manager to take ownership of strategy, delivery, and leadership across one of our flagship product areas. You will play a key role in defining direction, managing roadmaps, and ensuring the product delivers measurable outcomes for our customers and the business. This role requires someone confident in leading cross-functional teams, mentoring less experienced colleagues, and working closely with stakeholders to align on priorities and commercial goals. You’ll balance strategic thinking with hands-on delivery—from shaping product vision and guiding design, to managing backlogs and overseeing launches. Success in this role means creating a product that delivers excellent user experiences, launches on time, and is measured against clear outcomes. It’s an opportunity to grow influence across the organisation while building a high standard of product practice across the team. VARIED DAY TO DAY RESPONSIBILITIES Strategy & Planning • Define and implement product strategies aligned with SmartSearch’s corporate vision and goals., • Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership., • Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery • Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features., • Own the product backlog, ensuring prioritisation reflects business goals and user needs., • Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles., • Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development • Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads., • Mentor junior product managers and support their professional development., • Chair internal and client-facing product forums, presenting progress, plans, and key decisions., • Act as a senior product authority within SmartSearch, representing product best practices with senior stakeholders and customers. Measurement & Improvement • Collaborate with the Product Director and initiative stakeholders to define success metrics and establish governance for product performance, cost, risk, and impact reporting. WHAT ARE WE LOOKING FOR IN A CANDIDATE? Essential • Proven experience in product management, with exposure to both product development and product design., • Experience building and maintaining product roadmaps aligned with business strategy., • Knowledge of Scrum and/or Kanban methodologies., • Strong customer focus and ability to translate customer insights into product improvements., • Strong background working with UI and UX teams to deliver high-quality user experiences., • Understanding of the software development lifecycle and deployment processes., • Skilled in using analytics and engagement metrics to guide product decisions., • Excellent communication skills with the ability to influence and align stakeholders., • Previous experience in B2B technology., • Deep experience in Agile environments, including backlog management, user story writing, and prioritisation., • Strong commercial judgement, analytical skills, and problem-solving ability. Desirable • Previous experience managing or mentoring product managers or owners., • Experience preparing and managing business cases., • Experience running product forums for internal and external audiences., • Previous experience in RegTech WHAT IS LIFE LIKE AT SMARTSEARCH? • We are a multi-award winning Tech company with an aspirational mentality, • Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fasted Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024, • We have been Great Place To Work Certified since 2022, • There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support, • We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive Impact on our community COMPANY BENEFITS Our comprehensive benefit package includes: • 25 days holiday rising to 30 with each year of service, • Private Medical Insurance covering dental and optical, • Company pension scheme, • Life Assurance – 4x your annual salary, • 1 day paid volunteering per year, • Enhanced maternity / paternity offerings, • Employee Assistance Programme, • Cycle to work scheme, • On site gym

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. ___ CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role The role of the Business Travel Assistant Team Manager is two-fold; to provide a high level of customer service and support to internal customers, external customers and suppliers and also to support the Team Manager, being the first point of escalation for customer complaints and team queries, assisting with resource planning and coaching/training to support the effective management of the team and deputising in the Team Leader’s absence. Key Responsibilities • Offer exemplary customer service to clients and suppliers at all times, across all methods of communication, • Provide guidance on using CTM online booking tools to clients, while ensuring adherence to organisational travel policies as well as CTM best practice and procedures. Taking appropriate action where consistent queries are being raised, escalating to the appropriate stakeholder, • Maintain a good level of understanding of the reservation and invoicing systems that we use, • Sharing knowledge and information with colleagues both inter and intra departmentally. Provide feedback and suggest possible actions to appropriate Team Managers where challenges are encountered, • Support the Team Manager(s) in ensuring that all customer SLAs and KPIs are understood and met during implementation and the life of the contract, • Assist the Team Manager(s) in carrying out quality checks and providing coaching/training where necessary, to ensure the customer receives the highest standard of service, • Be recognised as a ‘go to’ person in your team on account of your technical ability, but also in the capacity of a team coach/mentor, • Support the Team Manager(s) in the day-to-day operation of the Department, upholding all our policies/procedures whilst demonstrating our values Key Measures • All contact is handled efficiently, being always polite and helpful; correspondence is written in a professional manner, issues are dealt with speedily with the appropriate remedial action being taken, • All our systems and processes are being adhered to consistently with minimal errors, checking the quality of your work against current procedures, • Being consistently aware of the impact of your actions on clients, suppliers, colleagues, and the reputation of CTM, • Recurring issues are identified and escalated with proposed solutions, • Team members feels supported and listened to; resource utilisation is optimised CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at .

Service Manager, W Yorks, hybrid, ITIL, IT, Networking, Managed Services Job Title: Service Manager (dedicated to key account) The Service Manager is responsible for the achievement of all service elements within their key customer account(s) as defined within the Contract & Contract Schedules, an

We are seeking a Compliance Manager to lead and develop a team of Home Managers to deliver continuous improvement in quality standards, understand the root cause for incidents and regulatory failings, and drive regulatory compliance, learning and improvement and thus quality ratings. Park Homes UK Ltd is a family business which owns 21 care homes in West Yorkshire, North West and East England and Scotland. and this role will involve regular travel to our care homes. Accountabilities: Lead and develop a team of high performing Home Managers with a customer focus to support the business to achieve its regulatory objectives Regulatory subject matter expert in all external regulatory frameworks and support the regulatory managers in reporting, and analysis of trends Own and support the effective implementation of the Internal audit tool for continuous improvement across the Business Monitor and ensure the accurate production of quality indicators and metrics at Board level. Support Home Managers with the implementation of the Regulatory Inspection framework, Internal Governance procedures and analysis of trends and management of clinical risk. Work collaboratively with the Senior Operational Team to support, guide and assess services that have quality issues Support and advise Managers with any regulatory submissions and challenges. Support RCA reporting and ensure the follow up of recommended actions in the operational line. Undertake inspections and governance audits of services as required and support Managers to audit services to the Company standard. Support Managers with the development and implementation of quality improvement plans for services with significant quality challenges. Present at meetings regulatory and internal inspection findings with a view to agreeing improvement actions Work with Head Managers to develop Home Improvement Plans and share best practice across the business Plan and manage the inspection and governance auditing schedule on an annual basis to ensure all homes are supported Support Managers to monitor services through internal inspections, each home being inspected 4 times per year Support Compliance and Governance Inspectors to validate our own internal governance procedures on a 6 monthly basis and oversee the development of improvement plans. Identify quality trends and develop over-arching action plans in conjunction with the Management to resolve these issues. Assist with the development of quality policies and procedures, quality tools, audit materials and resident information materials. Support the implementation of new initiatives to improve resident care and quality of life. Maintain a close understanding of quality and service challenges nationally and customer expectations and concerns to ensure that the operating plan is relevant and effective Liaise with external agencies such as quality regulators, safeguarding leads, local authorities, CCGs, HealthWatch, and other stakeholders to assist with quality improvement as required. Qualifications and Training: Registered nurse or a minimum of 5 years CQC regulatory Evidence of further professional development in relation to care, management or quality. An established line manager able to effectively lead, work with and develop a field team. Experience of managing multi-site care home environments from a quality improvement or an operational perspective. An understanding of the UK regulatory framework and experience working with regulators and safeguarding teams. Strong customer care focus. Excellent written and verbal communication skills. Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations. Able to coach and motivate others. Able to work collaboratively across the business. In return we offer a generous salary and a collaborative and dynamic work environment within an organisation which provides professional development and growth opportunities.

Job Description We’re looking for a proactive, organised and people focused Client Support Manager to ensure our clients receive excellent, responsive service every day. This role is all about keeping our key clients happy, resolving their issues quickly, accurately and with genuine care. You’ll work directly with our clients and internal teams to make sure support requests are handled efficiently, root causes are identified and improvements are made. This isn’t account management or sales; it’s about providing consistently brilliant service and maintaining strong, trusted relationships through reliable day to day support. You’ll be working closely with the Ops and Service team, and full training will be provided, so if you thrive in a fast paced, problem solving environment where no two days are the same, this could be a great next step. We have offices in Livingston, Scotland and Shipley, West Yorkshire, but we’re open to remote applicants who are based in the UK. Please note that training will take place in either our Livingston or Leeds office, so you’ll need to be able to commute to one of these locations once or twice a week during your onboarding period. Please note that we can only accept applications from UK based candidates and are unable to offer sponsorship for this role. Key Responsibilities Client Support and Case Management Take ownership of client support requests from initial contact through to resolution, ensuring timely and professional responses. Prioritise and manage multiple cases using our Zoho Desk system, maintaining accurate, up to date records. Collaborate with internal teams (Development, Operations and Customer Care) to resolve issues and escalate when required. Identify recurring issues and suggest process or product improvements to reduce future support needs. Maintain and report on key metrics such as response times, resolution rates and client satisfaction. Service Quality and Communication Ensure all communication with clients is clear, empathetic and solution focused. Keep clients updated on progress and expected resolution timelines. Proactively follow up on closed cases to confirm client satisfaction. Contribute to support materials and FAQs to improve self service options for users. Internal Collaboration Work closely with Ops, Sales and Development teams to ensure feedback from clients leads to tangible product or process improvements. Support project and onboarding teams with post go live client care as needed. Share insights on common support themes and contribute to team knowledge sharing. Requirements Experience providing software or technical platform support (SaaS experience preferred). Excellent written and verbal communication skills, with a calm and confident manner. Strong organisational skills and the ability to handle multiple cases efficiently. A methodical, problem solving mindset with an eye for detail. Empathetic and patient, with a genuine commitment to helping clients succeed. Experience using ticketing or CRM systems such as Zoho Desk, Zendesk or similar. Familiarity with education, catering or other service based industries (desirable). Collaborative team player who thrives in a fast moving environment. Benefits 40 days holiday (including bank holidays) because balance matters Remote first approach, with office access in Livingston or Leeds. Ongoing development opportunities, including mentoring from senior leadership Supportive, approachable team culture that values initiative and ideas Career progression as we grow, we’re creating new roles in client success, service and leadership. Who We Are SchoolGrid provides trusted software solutions to schools, catering providers, and local authorities across the UK. Our platform supports the full meal service journey, from menu planning to meal ordering, making daily operations more efficient for thousands of users. With deep experience in the school catering space, we pride ourselves on building long term partnerships and delivering technology that works in the real world. Our clients rely on us not just for software, but for consistent, responsive support and a commitment to ongoing improvement. As we continue to grow and expand our offering, we remain focused on delivering the same high standards of service, training, and innovation that our clients expect.

Water Auditor/Surveyor Location(s): West Yorkshire Bradford/Leeds/Halifax Salary Band: 26k subject to experience. Attractive bonus up to 200 per month. Contract: Full Time - 40-hour weeks Equipment: Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across South West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Apply now for this Water Auditor/Surveyor role with your latest CV. INDHS

Internal Business Development Manager Reporting to: Head of Business Development Overview: The Internal Business Development Manager will be responsible for driving new business revenue and enhancing strategic relationships across key accounts and industry stakeholders. The role focuses on increasing the company’s visibility and engagement with Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers—ultimately securing both hardware orders and recurring service contracts. This position involves nurturing existing accounts while proactively developing new partnerships to support national growth and expand market share throughout the UK. Key Responsibilities: • Support growth activities for accounts with low share of business by helping introduce new products, services, and solutions., • Research and shortlist potential new accounts that are not yet using our products., • Assist in selling and representing the product portfolio, learning to present heat interface units, meters, metering and billing services, operation & maintenance, and optimisation services., • Build relationships with customer groups including Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers in communal heating and district energy., • Help deliver tactical plans agreed with the Head of Business Development by completing assigned sales activities and following up on leads., • Share market and customer insights internally to flag opportunities, risks, or competitor activity that could affect accounts., • Coordinate with internal teams to support the execution of account plans and ensure good service for clients., • Support account mapping by helping identify decision makers and maintaining a simple contact programme., • Prepare materials for meetings with senior stakeholders and provide administrative support for engagement activities., • Keep CRM up to date with accurate records of customer interactions, opportunities, and next steps., • Inform operational teams of any account-specific requirements or updates to help ensure smooth delivery. Key Skills: • Strong interpersonal skills and willingness to learn how to build relationships across teams and with external stakeholders., • Organised and structured approach to tasks, with attention to detail., • Motivated and proactive attitude with a desire to hit targets and develop professionally., • Clear communicator who can present ideas simply and prepare concise information for others., • Team player who collaborates well and follows guidance from more senior colleagues. You: • Recent graduate or early-career sales professional looking to grow in business development and account management., • Some experience in customer-facing roles, internships, or campus activities demonstrating communication and teamwork., • Interest in the energy, heating, or built-environment sectors and eagerness to learn product and market specifics., • Comfortable working with CRM systems and basic sales tools and open to coaching and feedback., • Ambitious to move into more senior sales responsibilities over time. Compensation & Benefits • On-Target Earnings (OTE) of £60,000–£70,000 with uncapped commission, • Hybrid working – 3 days in office, 2 days WFH, • 25 days annual leave + bank holidays, • Holiday Purchase Scheme, • Life insurance, • Death in service, • Healthcare Plan, • Social outings, • Vouchers on Christmas, Birthdays and Special Occasions Charity events, • Laptop, mobile phone and all tools required for territory management, • Career progression support to Business Development Manager

Store Manager | Bradford | Retail | Up to £45,000 plus Generous Bonus Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Bradford. With a competitive salary, bonus and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. About the Role: As Store Manager, you'll be at the heart of the store's success - driving performance, leading a high-energy team and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. What's on Offer: * Competitive Salary. * Fantastic bonus structure rewarding your success. * Long-term career progression with a well-known and respected brand. * Dynamic, supportive business culture that values their team. Key Responsibilities: * Deliver exceptional customer service and drive brand loyalty. * Lead, coach, and inspire a team to achieve sales and service goals. * Manage store operations efficiently, including stock, rotas, and merchandising. * Maintain the highest standards of compliance, health & safety, and store presentation. * Analyse sales data, monitor trends, and respond quickly to market opportunities. * Consistently hit and exceed KPIs and commercial targets. What We're Looking For: * Experience as a Store Manager. * Strong people leadership skills and a proven ability to build high-performing teams. * Excellent commercial acumen and ability to drive store profitability. * A customer-first mindset with a passion for retail and team development. Apply now if you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH34719

Regional Account Manager Scotland Wine & Spirits £45-55k + car allow + bonus + benefits Alexander Steele are working on a retained basis with an English award winning wine producer. The business has a fantastic range of quality products. They are growing in the on & off trade channels. This role is expanding the team. Your duties will include new business creation, particularly in developing long lasting, mutually beneficial relationships and helping to support trade accounts in channels including but not limited to hotel and restaurant groups, independent premium casual dining and fine dining outlets, independent retail, and caterers. Regional Account Manager Key Responsibilities: • Responsible for the development of on and off trade accounts both direct and indirect., • Manage both independent outlets and regional group negotiations, • Deliver listings, distribution, and rate of sale initiatives in line with brand guidelines., • An understanding of the region, key customers with existing relationships is required., • Ability to work flexible hours and some evenings or weekends is essential., • Deliver account management and growth plans across a variety of sectors., • Cultivate lasting relationships with customers to build brand knowledge and increase customer loyalty., • Assist in delivery of creative marketing solutions, tastings, wine training and customer focused marketing events to drive brand engagement., • Work with key partners to understand their business needs and goals for strategic partnerships., • Create and deliver sales pitches and tender documents where required., • Provide customers with excellent levels of service and support.

We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions. Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets. Pramac, part of the third biggest diesel generator and first gas generator manufacturer group in the world, is looking for an Area Sales Manager Power Generation – Scotland to join the team. Pramac is a leader in power generation, light tower and battery storage systems with a long history of providing premium products. Main accountabilities, within others will be: • Promote, develop and extend the sales of Company range, • Budget management and achievement of the area's turnover targets, • Responsibility for all sales of the product lines in the area., • Forecast and Sales analysis, • Analysis of the market and competitors, • Management of negotiations and commercial offers, • Internal reporting using the company tools (Salesforce) Requirements and skills: • Must have 5-7 years’ experience as a BDM/Sales professional selling power generation equipment., • Conduct the sales process methodically, analyse data and interpret results., • Experience in the power generation industry is a must., • Understanding of market development., • Provide a new level of customer service focus/ technical support in a timely manner., • Team player. Ability to mentor staff and share knowledge., • High work ethic., • Desire to grow with our products & company., • Willing to learn., • Great communication skills., • Can work under pressure., • Valid drivers’ licence. Job location: • Scotland If you feel you have the right skill set to meet the role then please do not hesitate to contact us. We want to hear from you!

You are someone who’s able to build lasting relationships with clinicians with ease. You are looking for an opportunity to push an excellent portfolio of healthcare products into hospitals across Scotland. If this sounds like you, then this Territory Manager position could be well worth your time. Who’s it for and what’s in it for you? The data available within the healthcare industry has expanded exponentially over just a couple of years; our client has been at the forefront of making this data readily available and easily translatable for over 60 years. They are a driven bunch focused on delivering a top-quality service together as a strong team, ensuring all activity focuses on doing the right thing in the long term. Speaking of the long term, this is a company where you can really build your career and make it your own. Focused on creating an entrepreneurial and inclusive environment, you will be well looked after in any role within this team. What will your day to day look like? Customers are at the heart of this role, so your day to day is all about building strong relationships with healthcare professionals. The aim is to turn these into lasting partnerships! A typical day might look a little like this: • Hitting your quarterly and annual sales targets, • Developing and executing sales strategies for your territory, • Looking out for new opportunities in the market, • Collecting market and competitor information to pass to relevant internal teams, • Taking on customer feedback and using this to suggest future improvements, • Supporting new product launches throughout your region, • Representing the brand at industry conferences and meetings This role will suit you if you… • Have previous territory management experience within medical sales (or technical experience), • Have experience selling into clinical areas in hospitals, preferably if you have existing contacts in EBME, Cardiology, or Maternity, • Are highly driven, proactive, and organised, • Can demonstrate strong IT and digital connectivity skills, • Have excellent communication skills, with an ability to talk to professionals at different levels of seniority, • Are willing to travel consistently throughout the territory and have a full, clean driving license Think this could be your next role? Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Tommy on The fine print Reference number: 20843 Temporary or Permanent: Permanent FMC contact for this role: Tommy Currie

Salary Package:Competitive Role: Specification & Account Manager Location: Scotland and North East Hours: Monday – Friday, 9am - 5pm, 35 hours per week Reporting to: Sales Director Purpose: To gain and convert full project specifications by convincingly communicating the complete product offer and decisive advantage to clients, architects, façade consultants, and main contractors. With the creation of a sustained project pipeline, support the development and growth of the customer base. Main Duties: • Create a strong and sustained pipeline of specified projects by:, • Identifying and targeting projects in market sectors suited to the product offer and advantage, • Building strong long-lasting relationships with key specifiers; clients; architects, and main contractors, • Track projects along the whole value chain, protecting the specification at each stage and converting to the company’s solutions, • Understand specifier needs, challenges, and objectives to provide tailored solutions, • Possess in-depth knowledge of products/services to identify and provide technical support for the right solution, • Write strong project (NBS) specifications that protect project conversion, • Support the Area Sales Manager in developing and expanding the customer network with healthy project pipelines, • Conduct compelling CPD presentations, • Maintain accurate records of project activities, specifications, and interactions using CRM software, • Monitor market trends, competitor activities, and customer feedback to identify growth opportunities, • Attend events, trade shows,, and conferences to network and promote company products and services Essential Experience / Skills: • Prior experience in specification sales, within the façade industry, • Numerate and technically competent, • Confident and engaging presenter, • Self-motivated, proactive, and organized, focused on taking meaningful action to consistently achieve results under challenging circumstances, • Crafted sales approach based on building long-term, valuable relationships with specifiers, understanding their challenges, and proactively presenting tailored solutions, • Collaborative team member with strong trust-building, respectful communication, and the ability to utilize diverse skills and perspectives to achieve common goals, • Experience with CRM systems such as Salesforce, • Degree or HND in engineering, architecture, or science-related fields, • Familiarity with UK-specific regulations, sustainability standards, and market trends, • Strategic mindset with a strong data-driven approach, analytical skills, and targeted strategies, • Resilient with the ability to persevere in facing challenges About the Company: A leading manufacturer of aluminium systems, supplying façade, window, door, and curtain walling solutions to the commercial and residential construction markets. The company is part of a larger group with a 20-year history in the UK market and ambitious growth plans. It offers vertical integration—extruding, painting, fabricating, and manufacturing fire glass—ensuring exceptional quality, speed, and value. Key benefits include a high delivery performance and a trusted reputation for delivering on promises. Benefits Package: • 28 days holiday + 8 bank holidays (deducted during summer and Christmas closures), • Company annual and employee bonus schemes, • Monthly sales bonus scheme after probation, • Company car, • Digital GP service and wellbeing support, • Group death in service benefit, • Pension scheme after probation, with optional salary sacrifice after 5 years’ service, • Private health insurance after probation, • Sick pay scheme after 6 months

Sales Manager – Scotland Location: Two positions split North & South Scotland (Regional Travel Required) Salary: Competitive (depending on experience) + Company Car + Progression Opportunities Sector: Plant Hire / Construction / Equipment Hire Are you a seasoned sales professional with strong Tier 1 contractor relationships and a background in hire? Ready to join a forward-thinking, privately owned company that’s shaking up the hire industry? This is your opportunity. Spencer Richardson are supporting a nationally recognised, privately owned plant hire business leading the charge in sustainable solutions and exceptional customer service. As a market disruptor, they are growing fast, building a reputation for doing things differently and doing them better. We’re looking for two established Sales Managers to drive growth across both the North and South of Scotland, taking advantage of our existing relationships with major infrastructure projects while also developing new business across their chosen region. • Leveraging your existing network of Tier 1 contractor relationships, • Growing revenue through a mix of major project involvement and local business development, • Representing a modern, sustainability-focused brand in the market, • Working autonomously, with the support of an inspirational sector leader and high-performing sales team, • Regularly travelling throughout the region To Be Successful: • Proven experience in sales within the hire industry (with heavy plant machinery), • Established relationships with Tier 1 contractors, • A self-starter mindset and natural drive to sell and grow accounts, • Willingness to travel, • Strong diplomatic communication style, and natural relationship builder, • A confident, professional approach and a passion for customer service In Return: • Flexible, competitive salary based on experience, • Company car and travel expenses, • Career progression in a growing national business, • A seat at the table of a high-performing, ambitious team, • The support of leadership that understands the industry inside out WE CAN ONLY ACCEPT APPLICATIONS FROM CANDIDATES WITH CURRENT ELIGIBILITY TO LIVE AND WORK IN THE UK Reach out to Lauryn - for more details or a confidential conversation.

The Opportunity Our client is a leading provider of smart energy solutions, committed to delivering sustainable, customer-focused services across the UK. They are now seeking an experienced Procurement and Supply Chain Manager to lead their purchasing operations and commercial cost management, ensuring the efficient, cost-effective supply of goods and services that support their mission and growth. The Position As the Procurement and Supply Chain Manager you will be responsible for managing the end-to-end procurement process and delivering commercial oversight through quantity surveying practices. This includes supplier selection, contract negotiation, cost planning, performance monitoring and risk management. Key Responsibilities * Define procurement requirements and specifications in collaboration with project and operational teams. * Lead supplier negotiations to secure favourable terms, pricing, and service levels. * Conduct supplier evaluations, audits, and risk assessments; implement mitigation strategies. * Monitor and report on supplier KPIs and procurement performance metrics. * Develop and manage procurement budgets; track and report on cost savings. * Partner with warehousing and operations to optimise stockholding and product assembly. * Review and improve the company’s product assembly and supply chain strategy. * Work with IT to develop procurement dashboards and reporting tools using BI systems. * Ensure accurate product costing and data integrity in Microsoft Dynamics NAV. * Maintain compliance with legal and regulatory requirements in supplier contracts. * Prepare detailed cost estimates and budgets for procurement packages and capital projects. * Develop and manage bills of quantities, schedules of rates, and tender documentation. * Analyse supplier and contractor tenders to ensure value for money and compliance with specifications. * Administer contracts including valuations, variations, and final account settlements. * Monitor project costs against budgets and forecasts, identifying and reporting variances. * Provide commercial advice and risk assessments to support procurement decisions. * Ensure accurate cost reporting and forecasting throughout the project lifecycle. * Support post-contract cost control and supplier performance evaluation. * Liaise with finance and project teams to ensure alignment of commercial and operational objectives. Required Qualifications & Experience * Bachelor’s Degree in Quantity Surveying, Supply Chain Management, Engineering, or a related field (CIPS or RICS qualification desirable). * Minimum 5 years’ experience in a procurement or QS role, ideally within the technology, energy, or manufacturing sectors. * Demonstrated success in cost reduction, supplier quality management, and contract negotiation. * Experience with ERP systems (preferably Microsoft Dynamics NAV) and procurement analytics tools. * Strong understanding of commercial risk management, inventory control, and vendor compliance. * Proven ability to secure value-driven agreements and build long-term supplier partnerships. * Strong skills in cost analysis, benchmarking, and performance tracking. * Excellent written and verbal communication skills; able to present data and insights clearly. * Ability to manage multiple priorities and meet deadlines in a fast-paced environment. * High level of accuracy in contract review, data entry, and reporting. * Takes full responsibility for procurement and quantity surveying outcomes. Note:- This is a Hybrid position Apex Resourcing Solutions is a recruitment agency acting on behalf of this company

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