1st line support jobs in AldershotCreate job alerts

As a 1st Line Support professional, you will be the first point of contact for customers requiring technical assistance. Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across t

You will work with engineers, architects, and delivery specialists to design, build, and deliver secure digital solutions for defence and national security missions. Responsibilities include 1st/2nd line support, incident handling, user provisioning, PowerShell scripting, and close collaboration wit

LA International seeks a Support Engineer to join our on-site team in Farnborough, working with Defence and National Security customers on secure, mission-critical systems. You will provide 1st/2nd line support, manage incidents, assist with endpoint management and admin tasks, and contribute to kno

You’ll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incide

You will provide 1st and 2nd line technical support across secure environments, working with engineering, architecture and delivery teams to maintain reliable and secure services. Onyx-Conseil is seeking a Support Engineer for on-site work in Farnborough. The role requires DV clearance and involves

Key Responsibilities: - Being the go-to for clients for any technical queries - Writing and updating user documentation - Prioritize and escalate tickets to ensure SLAs are met in a timely manner - Provide a high level of customer service and communication to clients at all times - Work with a high

Addition Solutions in Farnborough is hiring a Support Engineer to join a hands-on, security-focused team. You’ll work with Microsoft 365, Azure/AD, Intune, MFA/CA, and ITSM tools, with travel to sites as required. You’ll troubleshoot, provide 1st/2nd line support, manage incidents, and assist wi

You will be the first line of contact for clients, handling technical queries and day-to-day support. James Frank Associates is working with a leading IT services business in Camberley, United Kingdom, to hire a motivated 1st Line Engineer on a full-time, permanent basis.

For enterprise clients, FluidOne offers advanced solutions that manage costs, risks and optimise organisational operational performance, providing everything from design and delivery to ongoing support. Handle complex incidents and problems that cannot be resolved by 1st and 2nd line support, using

1st Line Support Camberley, Surrey Up to £30,000 + Excellent Benefits Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent reputation for delivering first-class IT support and solutions. They are now looking for a 1st Line Support professional to join their friendly technical team. This is an excellent opportunity for someone with around 12 months' IT support experience, proven troubleshooting skills, and a genuine passion for technology and customer service. Please note: Due to the location of the role and client requirements, applicants must include their current location on their CV and be within a 45-minute commute of Camberley to be considered. What's on Offer? Salary up to £28,000 (depending on experience) Hybrid working (3 days in the office) Free onsite parking Private Medical Healthcare Ongoing training and career development Monday-Friday, 37.5 hours per weekThe Role As a 1st Line Support professional, you will be the first point of contact for customers requiring technical assistance. You will provide support via telephone, email and remote access tools, troubleshooting a wide range of IT issues while delivering excellent customer service. Working within agreed Service Level Agreements (SLAs), you will diagnose and resolve technical problems, maintain accurate support records and escalate more complex issues when required. This is a fantastic opportunity to develop your technical skills, gain exposure to a wide range of technologies and progress your career within a successful MSP environment. Key Responsibilities Provide 1st Line support for Windows desktops, laptops, hardware and software Troubleshoot hardware, software and Microsoft 365 issues Support Microsoft 365 administration, including user accounts, licences, permissions and applications Diagnose and resolve desktop, networking and connectivity issues Escalate technical issues where required Manage and update support tickets through the Helpdesk system Create and maintain user and system documentation Provide remote support and occasional customer site visits when requiredWhat We're Looking For Around 1 year's experience in a 1st Line Support, IT Support, Helpdesk or Service Desk role Hands-on troubleshooting experience with the ability to diagnose and resolve technical issues Good knowledge of Microsoft Windows Desktop Operating Systems Experience supporting Microsoft Office and Microsoft 365 Understanding of basic networking principles, including TCP/IP and DNS Knowledge of Active Directory, user accounts and permissions Excellent communication and customer service skills Ability to prioritise workloads and manage multiple support tickets A logical approach to problem-solving with strong attention to detail A proactive attitude and willingness to learnDesirable Skills Microsoft Server knowledge SharePoint experience Antivirus and backup software knowledge Printer troubleshooting experience Previous experience working within an MSP environmentExtra Information: Refer a friend and earn up to £500 (see website for details). Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer

2nd Line IT Support Engineer Yateley, Camberley £35,000 - £40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line helpdesk support. This role will involve working with Microsoft server and desktop operating systems. The ideal candidate is an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider looking to progress their career with a company leading in the industry. The role Responding to IT support requests raised through 1st line helpdesk support Address and troubleshoot issues Provide remote support to customers and resolve issues Monday - FridayThe Person IT support experience and a background working 2nd line support Background in Microsoft server and desktop operating systems Commutable to Yateley Reference: BBBH26494 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, 2nd line support, IT Support, 1st line support, Helpdesk, Yateley, Camberley, Frimley, Crowthorne, Bracknell, Fleet, Farnhan, Farnborough, Aldershot If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Our client, a leading business in the IT Sector is seeking a strong 1st Line Engineer to join them on a full-time, permanent basis. Due to a busy period and business growth our client is looking for a 1st Line Engineer to join their experienced team. The ideal candidate will have a minimum of 1 years’ commercial experience in a 1st Line role where you have provided technical support to a range of clients, confident liaising with colleagues, clients and third parties of all levels. Due to the nature of the role candidates will be required to have access to their own vehicle. Key Responsibilities: • Act as the first point of contact for clients with technical queries, • Writing and updating user and system documentation, • Manage technical tickets while escalating to senior Engineers when necessary, • Work on day-to-day support tasks and ad-hoc project work, • Provide a consistent and high-level of communication and customer service to clients both over the phone and via email Key Experience: • Basic networking, including TCP/IP, DNS, • Server administration, including User Accounts Admissions and Permissions, • Understanding of MS 365, • Understanding of MS SharePoint, • Good understanding of Windows Server, • Excellent communication skills, confident working with colleagues and clients of all levels, • Able to work both independently and as part of the wider team, • High-level of customer service, ensuring clients are managed effectively whilst prioritizing tasks This is an excellent opportunity to join a thriving MSP who are leaders within their field. You will be joining a knowledgeable and successful team with the opportunity to learn, grow and develop your IT career. CVs are being reviewed, so please apply now for immediate consideration

1st Line IT Support Engineer Yateley, Camberley £30,000 - £35,000 + Progression + Company Benefits + Training Are you a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? Do you want to join a tight-knit company, leading in IT Managed Services in the UK who have been operating in the industry for over 30 years. They are known for their excellent service including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 1nd line IT helpdesk support. You will be working via phone, email, and a ticket management system ensuring smooth processes through the internal system and escalating requests through to 2nd line support. This role would suit is a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions throughout the UK? The role Responding to IT support requests through the internal system Address and troubleshoot issues, raising requests through to 2nd line support Provide remote support to customers and resolve issues Monday - FridayThe Person IT support experience or a background working 1st line support Background in IT Commutable to Yateley, Camberley Reference: BBBH26497 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, 1st line support, IT Support, 1st line support, Helpdesk, Yateley, Camberley, Frimley, Crowthorne, Bracknell, Fleet, Farnhan, Farnborough, Aldershot If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experiencegained within another MSP, who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment. Proven ex

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabli

This post has a minimum requirement of one reference, which must be your current or most recent employer. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Requesti

The job activities listed are not exhaustive and may be added to or amended consistent with the job purpose. With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Cycle-to-work scheme, financial wellbeing support, and we

The successful candidate will have three months from commencement in this post to register with the SSSC and to start working towards a relevant qualification with a 5 year period. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a

Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and technical leadership across enterprise desktop services throughout the United Kingdom and supported regional locations. Provide customer support to int

The successful candidate will have three months from commencement in this post to register with the SSSC and to start working towards a relevant qualification with a 5 year period. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a

If not already registered with SSSC as a Support Worker of Day Care of Children Service, successful candidates will be required to start the registration process within three months of appointment to the supply register and be fully registered within six months. Although a qualification is not essen

What You'll Be DoingProviding first-line IT support across hardware, software and user-related issuesTroubleshooting and resolving technical incidents efficientlyDelivering exceptional customer service and support to end usersLogging, tracking and managing support tickets through to resolutionEscala

Strong knowledge of Windows environments (Windows 10/11, Windows Server 2019) and basic iOS knowledgeAbility to collaborate effectively within a multicultural and geographically distributed teamStrong verbal and written communication skills in EnglishWhat you’ll receive for the great work you prov

A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK. The successful candidate will have a Master's degree from an accredited program and certification by the National Commission for Certification of Anesthesiologist

You’ll be joining a friendly, supportive and enthusiastic Logistics Team where everyone plays their part in keeping goods moving efficiently. We are looking for an HGV Driver / Warehouse Operative to join our dedicated Logistics Team. The rest of your shift will be spent working alongside the ware

Transform Lives as a Children's Residential Support Worker. Make sure to apply with all the requested information, as laid out in the job overview below. Whether you're bringing experience from residential childcare, education, care, youth work, or you're looking for a rewarding new challenge, this

Residential Childcare Support Worker. We're currently recruiting experienced Residential Childcare Support Workers and also welcome applications from people passionate about making a real difference to young people. Apple Orchard operates five rural xrnqpay homes across Surrey and West Sussex, pro.

To ensure the highest standard of care, our staff follow each client’s personalised support plan and maintain detailed records at every visit. This guarantees consistent, safe, and tailored support for every individual. Care Workers may be required to carry out personal care, domestic/practical ta

What You'll Be Doing Supporting children with their learning, development, and daily routines Assisting with engaging play activities both indoors and outdoors Helping to create a safe, nurturing, and stimulating environment Supporting meal times, personal care, and general nursery routines Building

Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. At Hestia, we are guided by our core values and are dedicated to fostering an equita

Following personalised care plans designed to promote dignity and respect, your responsibilities will include: ?? Medication support (preparation and administration) ?? Mobility support (including the safe use of aids and equipment) ??? Mealtime support (preparing meals/snacks, and feeding if requir

Enhanced pay when working during the Christmas period - Fully paid training - Pension - Development opportunities What you will be doing: Supporting daily routines from morning support to bedtime including all daily activities and all aspects of personal care Planning fun, person-centred acti

You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who

You must have the ability to effectively supervise and manage care staff. As our Senior Care Assistant (Nights), youll manage and overseethe shift byleading and motivating theteam, managing daily records, assisting withcare plans. At Bridge House Care Home, we believe a happy, supported team deliver

The role is primarily focused on commercial cleaning , including offices, retail units, small commercial sites and post-construction cleans. Candidates must have a strong track record, excellent reliability, and the ability to work independently. Five years of clear, checkable e

I equally like just staying in and watching a bingeable series. All applicants must be willing to undergo the appropriate screening, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service. Ask Julesare agents for young disabled adults who choose to emp

Support activities and social engagement. Bring your compassion ; well provide the training and support you need. Assist with daily living activities.

Join Agincare as a Home Care Assistant and help change lives, including your own About us For 40 years, Agincare has been proudly supporting communities across the UK. We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering g

Paid Industry-Leading Training : We pay for you to attend our comprehensive, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills, whether you're new to care or have years of experience. But our commitment doesn'

CLEANER 20 HOURS PER WEEK GUILDFORD STORE This role requires you to work 4 day out of 7 which may include weekends and bank holidays Benefits : Staff Discount Company Pension Scheme Death in Service Scheme Perkbox Benefit Platform 33 days annual leave (including bank holidays) and a furt

Our service users enjoy going out on local walks, watching films, bowling, discos, and going out shopping, where we might even stop for a bite to eat! Relief Support Worker Duties: Supporting service users inside their own home and out in the Bromham community Supporting service users to retain th

We're Looking For Someone Who Is Compassionate Calm under pressure Emotionally intelligent Patient and understanding Non-judgemental Creative and flexible Highly observant Consistent and reliable Passionate about improving lives Able to build trust over time Comfortable working independently Committ

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We are thrilled to offer an exciting opportunity to join our dedicated team in Bromham, Bedford as an enthusiastic a

Mandatory Availability: All applicants must be able to work on a rota system ( FT or PT) over 7 days a week. What We Look For In You -Support Worker -Farnham, Surrey While we provide comprehensive training, we are particularly interested in hearing from candidates with: Experience: Previous exp