1st line support jobs in ChippenhamCreate job alerts

Handle support requests via phone or ticketing system. The ideal person would have a strong interest in IT and enjoy problem solving. Provide support for widely used software such as Microsoft Office and other standard applications.

An IT consultancy firm in Hull is seeking a 1st Line IT Support Engineer to provide comprehensive support for desktop and server environments. Interested candidates must demonstrate strong communication skills and a full UK driving licence. The role involves diagnosing technical issues, maintaining

You'll fix issues with computers, printers, and networks, provide technological support for allTrust events, learn about server administration and cybersecurity, and gain practical experience in a supportive team environment, progressing from basic support to more complex digital solutions. To assis

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation. Deliver outstanding customer service via phone, email, and fa

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Established in 2002, this organisation delivers comprehensive

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level. Provid

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. Talk Staff Recruitment is an established division of Talk Staff Group and works with compa

A technology support company in the UK is seeking an experienced 1st/2nd Line IT Support Analyst to join their collaborative team. The ideal candidate will have over 3 years of experience, strong problem-solving skills, and a passion for helping others. This role involves providing IT support to ove

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. This is a fantastic opportunity to get real on the job training and development alongside nationally recogn

A leading public service software company in Greater London is seeking a Support Analyst to deliver 1st and 2nd line support. The role requires strong customer service, problem-solving skills, and the ability to manage technical issues effectively. You'll be part of a team supporting high-profile cl

A leading IT service provider is looking for a proactive 1st Line Apple Mac Engineer based in Solihull. You will manage inbound service desk calls, diagnose IT issues, and provide excellent customer service. Essential qualifications include experience as a Service Desk Engineer and a solid understan

Desktop Support Engineer – 1st and 2nd Line – Kingston, Surrey – Hybrid - £45,000. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. Providing 1st and 2nd line desktop, laptop and mobile device support ac

A public services software provider in Greater London is seeking a Support Analyst to manage 1st and 2nd line support issues. The ideal candidate will excel in customer service and possess strong communication skills. Responsibilities include managing customer queries, replicating issues, and provid

Ideal candidates should have at least 2 years of experience in technical support, a strong knowledge of Windows systems, and be proactive in service delivery. A progressive IT Managed Service Provider in York seeks a 1st/2nd Line IT Support Engineer to join their team. The role includes providing te

A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting. The role entails answering calls, providing remote

The role involves 1st and 2nd line support for digital contact centre technologies. A leading IT services company is seeking a Principal Renewables Consultant for a Support Engineer position in Bristol. Ideal candidates will have experience in IT support and a good understanding of technology.

A progressive IT Managed Service Provider based in the historic town of York is looking to recruit a 1st / 2nd Line Support Engineer to fit in their unique culture. This new role will provide home and business customers with first and second line technical support. We’ve risen to the challenge thi

A leading IT service provider is seeking a proactive 1st Line Apple Mac Engineer in Solihull.

Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday. A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area.

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

An IT support services company in Southampton is seeking a Technical Support Engineer to manage and resolve 1st and 2nd line incidents. This role entails providing hands-on customer support, troubleshooting various IT issues, and working collaboratively in a fast-paced environment. The role is fully

This role involves providing first-line technical support, managing support tickets, and diagnosing hardware and software issues. A managed IT services provider based in the United Kingdom is seeking a motivated 1st Line Helpdesk Support Engineer with a passion for IT and a desire to learn. Ideal ca

A fast-growing managed service provider in London is seeking a Level 1 SD Agent to deliver client-focused support in a high-paced environment. This position offers a supportive workplace with a vision of being 'the best job that someone ever had'.

A global investment organisation is seeking a Service Desk Analyst to provide exceptional first- and second-line support within their IT team. The ideal candidate will have strong experience in Microsoft operating systems and 365, along with a proactive mindset and excellent communication skills.

The role includes assisting with IT systems, logging helpdesk requests, and participating in a Windows 11 upgrade project. An educational trust in London seeks an IT Apprentice to provide technical support and develop key skills in networking and software. Ideal candidates should possess excellent c

Are you passionate about helping people and solving problems? We’re looking for a friendly, enthusiastic, and tech-savvy individual to join our team as a 1st Line Support Desk Analyst. This is a fantastic opportunity for someone who enjoys working in a dynamic environment, has a keen interest in t

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. Excellent training and financial support for industry certifications.

A leading IT solutions provider is seeking a 1st Line Support Engineer to join their team in Greater London. This role involves providing remote support to customers and requires strong empathy and communication skills. The position offers a comprehensive benefits package including salary, bonus, tr

Technical Support Engineer / Service Desk - (1st & 2nd Line). System administration with Active Directory. Strong customer communication skills.

We have recruited for this company for 20 years, we can provide you with the best support throughout the application process, fast-track your CV to the hiring manager and give you the best guidance to be successful in your interview - Call us to discuss the salary and how to proceed!. Applicants for

If you are interested in hearing more about this 1st line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engine

This role offers the chance to provide 1st and 2nd line support to over 600 users across multiple sites in Leicester and Rugby. The successful candidate will troubleshoot hardware and software issues and assist in system administration tasks. The company offers a supportive environment and the possi

A leading recruitment firm is seeking a proactive 1st Line Support Engineer for their IT team in England. You will be the first point of contact for technical queries, providing support for hardware, software, and Microsoft Dynamics Business Central. This role requires strong problem-solving skills

Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving i

A leading financial services firm in the UK is seeking a Support Engineer with extensive IT support experience to deliver high-quality assistance for complex technical issues. The role involves maintaining IT systems, mentoring team members, and improving service provisions while ensuring effective

This role involves being the first point of contact for IT support, handling both 1st and 2nd line issues, and ensuring smooth daily operations. An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. Ideal candidates will possess strong troubleshooting sk

The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. This role focuses on providing high-quality IT support to both office-based and remote staff. Strong ITIL knowledge and experience with service mana

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.