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ABOUT RATED PEOPLE At Rated People, we’re proud to be the UK’s leading online marketplace connecting homeowners with skilled local tradespeople. With more than 10,000 tradespeople across the country covering 200+ trades, we make it easy for homeowners to find trusted professionals—and for tradespeople to grow their reputation and business. We’ve been doing this for almost 20 years, and 95% of work booked through our platform is rated 4 stars or higher. We’re all about building trust, streamlining the process, and helping both sides get the job done right. THE ROLE A new role here at Rated People, a Commercial Operations Coordinator supports the smooth delivery of sales operations and customer onboarding, helping our teams drive engagement, retention and growth. Working closely with Sales, Account Management and other internal teams, you’ll ensure operational excellence, accurate reporting and outstanding customer experiences throughout the lifecycle. Sales Operations & Reporting • Track, monitor and report sales performance and key metrics to management. Maintain visibility of team KPIs and escalate performance gaps early., • Help maintain pipeline and account hygiene across systems and tools, ensuring account data is accurate and up to date., • Support monthly forecasting, account mapping and loyalty or engagement initiatives., • Prepare and distribute agreed reports in advance of effective dates., • Partner closely with management to ensure the team follows daily routines, sales processes and strategic objectives., • Administration & Order Management, • Provide Support and assist with processing customer orders, quotations and contracts accurately and on time., • Ensure all outstanding orders are fulfilled and invoiced each month., • Maintain sales documentation, manage renewal cycles, prepare quotations and support retention activities., • Customer Engagement & Coordination, • Act as the liaison between Sales and other teams such as Marketing, Customer Success, Finance and Product., • Provide ad-hoc customer support, resolving issues promptly within business policies and standards., • Attend customer review meetings and support quarterly business reviews (QBRs)., • Identify and generate incremental business opportunities through strong relationship management and upsell awareness., • Support the rollout of new plans, customer journeys and engagement programs., • Team Collaboration, • Support team meetings and “buzz” sessions to maintain engagement and communication., • Work closely with management to ensure consistent execution of daily routines, follow-ups, processes and playbooks., • Monitor adherence to operational standards and highlight areas requiring training or correction., • Help coordinate onboarding and training for new team members., • Provide cover and support for colleagues when needed, ensuring continuity of service., • Encourage a culture of accountability, structure and continuous improvement. Skills & Experience • Proven experience managing customer relationships in a pre- and post-sales environment (onboarding, customer success, or account management)., • Strong understanding of sales processes and customer success principles., • Excellent verbal and written communication skills., • Highly organised, detail-oriented and able to manage multiple priorities., • Analytical mindset with the ability to interpret data to drive decisions., • Proficient in Microsoft Office (especially Excel) and CRM systems., • Collaborative, proactive and adaptable with a commercial mindset. Don’t be put off if you do not meet 100% of the skills and experience - far more important to us is an inquisitive mindset, willingness to learn and a can-do attitude. WHAT CAN WE OFFER YOU? We’re proud to offer an environment perfect for creativity, fun and sharing ideas. We offer a competitive salary and a generous range of benefits: • Hybrid working (2 days per week in our Shoreditch office), • 25 days’ holiday (plus one day for every year of service, capped at 30 days), • Strong and inclusive company culture we all shape and take ownership and pride in, including companywide events, surprise and delights, roundtables and culture clubs, • Private medical insurance (including mental health and virtual GP), • Enhanced Parental leave, • Cycle to work scheme, • Life assurance, • Travel loans, • Enhanced parental leave policy Apply Here:

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

About us We're committed to helping companies look their best to potential candidates. We only grow if our users succeed --- we're dedicated to giving users all the tools they need to recruit successfully. We love to help make them feel like heroes at their companies ❤️ We want companies to have more time to spend on the relationship between their teams and candidates and to improve the overall quality of their recruitment experience. About the role We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning closing and end-to-end activation. A competitive, high energy, motivated individual who enjoys a challenge whilst acting with integrity at all times. Sound exciting? You might just be the one we're looking for 🌟 What you'll be doing • Outreaching prospects with multiple touch points across channels, focusing on cold-calling, • Developing and executing a robust lead-sourcing strategy, identifying key verticals, diversifying your prospects base, and maintaining consistent activity levels, • Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities, • Using solution-based selling to understand customer needs and communicate the value proposition, • Becoming a product expert, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need • Fluency in English, • 3+ year of commercial experience, particularly in outbound sales and prospecting, • Excellent communication skills and articulation over the phone, • Proven determination and accountability in a fast-paced start-up environment, • Curiosity and an attitude of a quick data-oriented learner who thrives in a dynamic, collaborative environment, • Effective time management and organisation skills to balance customer engagement, deal closing, and CRM administration Nice to have • A degree in finance or a business related subject, • An entrepreneurial, problem-solving mindset, • To be a deal closer with a positive, creative, and innovative attitude, • Experience in a reputable start-up, • Excellent cross-functional project management skills for navigating complex sales environments and communicating with decision makers at all levels Benefits • Financial benefits that show we value your work, • Medical insurance for you and your close ones, • Flexibility to work from home, the office or abroad, • Exciting events year-round so you can get to know your team

Job Title: Income & Business Support Officer Employer: Oak Housing Contract: 6-Month Temporary (with potential to become permanent) About Oak Housing Oak Housing is a for-profit housing association providing affordable homes and services to low-income households. We are a customer-focused organisation committed to delivering high-quality housing services while maintaining strong financial and regulatory standards. Role Overview Oak Housing is seeking an enthusiastic and reliable Income & Business Support Officer to join our team on a 6-month temporary basis, with the potential to move into a permanent role. This role is ideal for someone at the start of their professional career who is looking to gain practical experience in business support, income administration, compliance, and customer service within a housing environment. Full training will be provided. Reporting to the Income Accounts Manager, the postholder will support day-to-day income and administrative activity while acting as a helpful first point of contact for customer enquiries. Key Responsibilities Income & Business Support • Support the Income Accounts Manager with basic income monitoring and reporting, • Assist with updating and maintaining income, financial, and customer records, • Carry out data entry, data checks, and general administrative tasks, • Use Microsoft Excel to update spreadsheets and support simple data analysis, • Assist with reconciliations and checks to ensure information is accurate and up to date Compliance & Administration • Provide administrative support for compliance-related activity, • Maintain accurate records and documentation in line with organisational requirements, • Support the wider team with general office and business support tasks Customer Service • Assist in answering incoming calls and respond to customer enquiries in a polite, professional, and helpful manner, • Act as a first point of contact for routine income and service-related queries, • Escalate more complex issues to the appropriate colleague when required Skills and Experience Essential • Degree-level qualification is desired but not desired or a strong interest in starting a career in business support, housing, or administration, • Basic to intermediate Microsoft Excel skills and confidence working with data, • Good numerical awareness and attention to detail, • Strong organisational skills and willingness to learn, • Clear written and verbal communication skills, • A friendly, customer-focused approach Desirable • Any experience in an administrative, customer service, or office-based role, • Interest in housing, finance, or compliance-related work Experience using housing management or finance systems (not essential), Contract, Location & Benefits, • Contract: 6-month temporary role with potential to become permanent, • Pay: £14.00 per hour, • Hours: Monday to Friday, 09:00–17:00 (8 paid hours per day, including a 1-hour paid lunch) Salary Equivalent: £29,120 per annum (full-time equivalent), • Location: Office-based, E15, within the Plexal co-working environment, • Annual Leave: 25 days per annum (pro-rata) plus public holidays Benefits: Full training provided Discounted on-site gym membership Access to on-site facilities and co-working benefits

HR Officer Monday to Friday The Megaro Collection is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry. The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, a rooftop terrace and three magnificent F&B outlets. Amongst the animation of London’s most resurgent centre, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle. We are now looking for a HR Officer, a bubbly and talkative individual, knowledgeable and passionate about hospitality. The ideal candidate will be experienced with a Human Resources or Administration role for at least 2 years, will be IT literate and an excel super-user. The HR officer will be the first point of contact for general enquiries, working closely with manager and the Director of Operations, while also maintaining accurate and confidential HR records. The Human Resources Officer will be responsible for: • Supporting the Director of Operations in delivering a responsive and efficient HR service, • Providing first line HR support and advice to staff, • Managing the onboarding process of all new starters –coordinating inductions, sending and completing documentation, performing right to work checks, • Supporting all HODs in the recruitment process –creating/posting adverts, creating/updating job descriptions, shortlisting candidates, coordinating with HODs for interviews and trials, sending offer letters, • Maintaining accurate employee records, • Supporting employee relations by participating in grievance and disciplinary procedures, • Managing payroll data entry and liaising with Director of Finance for all payroll and accounts queries and administration, • Managing stock levels of staff uniforms – ensuring all new starters are provided with uniforms and locker keys (where applicable), and all leavers return their company property, • Creating memos and waivers, • Assisting all HODs and the Director of Operations with any ad-hoc tasks, • Assisting with internal communications, including staff announcements, • Supporting and coordinating SPHG Knowledge Hub events, • Organising staff appraisal programmes, including Employee of the Month programme, • Managing office supplies What we are looking for: • Previous experience in an HR support or administrative role, • Outstanding attention to detail, • Strong organisational and time management skills, • Great adaptability and problem-solving skills, • Ability to maintain a calm demeanour in sensitive and difficult circumstances, • Technical knowledge of all Microsoft systems (Outlook, Word, Excel and Power Point), • Professionalism and ability to be discreet when handling sensitive information, • Comfortable working independently and as part of a team, • Excellent communication skills, • Fluent in English communications, both verbally and in text, • A proactive, can-do attitude and a willingness to learn If you're ready for a challenge and want to step into a dynamic, people-focused role, don’t look further; apply today.

We are seeking a full-time Payroll Officer with an immediate start. In this role, you will manage payroll for 12 companies and handle weekly supplier payments. Assistance to the finance department may be required on occasion. Responsibilities: • Manage payroll for multiple companies, • Process weekly supplier payments, • Provide support to the finance department as needed Requirements: • Minimum 1+ year of experience in Payroll or Accounting, • Strong learning ability and communication skills, • Can handle stress efficiently, • Knowing BrightPay is plus What We Offer: • Competitive salary based on experience: £27,000 - £33,000 with performance-based reviews, • Full internal training and collaboration with an external accounting firm, • 28 days paid holiday, • Lunch included from our coffee house and restaurant, • 30% staff discount at our restaurants, bars, and hotel, • Reference letter provided Working hours are 9:30am - 6pm. If you have strong communication skills and are available to start immediately, please apply. Office Location: Central House, 1 Ballards Ln, London N3 1LQ

We are a fast-growing, creatively driven hospitality group with venues in London, Abu Dhabi and international expansion projects underway in Monaco, Abu Dhabi, and beyond. Rooted in our family-run origins, we value long-term commitment, collaboration, and vision. We're seeking an experienced yet hands-on Finance Manager to take ownership of the group's financial operations, help shape strategic decision-making, and grow into a future CFO role as the business continues to expand. This position is ideal for someone who thrives in an entrepreneurial environment, is eager to build systems and structures from within, and is motivated by purpose and growth rather than hierarchy. Key Responsibilities 1. Financial Management \& Oversight • Oversee day-to-day financial operations across all venues and entities within the group. , • Manage cash flow, forecasting, and group liquidity planning. , • Oversee accounts payable/receivable, payroll accuracy, and VAT submissions. , • Supervise management accounts and ensure monthly reporting is timely, accurate, and actionable. , • Consolidate and analyse financial performance across UK and international projects. 2. Strategic Planning \& Growth Support  • Support leadership in financial planning for new openings, refurbs, and international expansions (e.g., project budgets, funding timelines, ROI tracking). , • Build and manage business models, forecasts, and sensitivity analyses for new ventures. , • Partner with the Managing Director on long-term growth strategies and capital allocation. , • Identify efficiencies and cost-saving opportunities without compromising creative or operational integrity. , • Big picture financial planning for trajectory of the group. 3. Project \& Investment Oversight  • Track project spend versus budget and ensure accurate cashflow planning for fit-outs and openings. , • Liaise with contractors, suppliers, and landlords regarding financial matters, payments, and funding schedules. , • Support negotiations for lease contributions, rent-free periods, and financial agreements with partners or landlords. , • Maintain and evolve project tracking tools (spreadsheets, dashboards, cost trackers). 4. Systems, Processes \& Reporting • Review and improve accounting systems and internal controls as the group scales. , • Implement clear financial reporting structures between venue teams, central finance, and leadership. , • Ensure all statutory and compliance obligations (HMRC, Companies House, etc.) are met. , • Support the digital transformation of the finance function, from automation to cloud-based reporting / AI developments. 5. Leadership \& Team Development • Work closely with venue GMs, operations, and HR to embed financial awareness across teams. , • Cost control optimisation. , • Champion a culture of accountability and transparency around budgets and costs. 6. International Expansion \& Cross-Border Finance  • Assist with financial structuring, banking, and tax planning for international projects. , • Support cross-currency forecasting and consolidated reporting for UK and overseas entities. , • Liaise with external advisors (auditors, lawyers, tax specialists) to ensure group compliance and optimisation. The Ideal Candidate  • Experienced Finance Manager, Controller, or Senior Accountant ready for their next step. , • Confident working directly with founders and senior leadership. , • Entrepreneurial mindset: solutions-driven, proactive, and emotionally intelligent. , • Excited by the idea of growing with the business into a CFO-level position over time. , • Passionate about hospitality, creativity, and the intersection between business and brand. What We Offer • The opportunity to grow into a senior leadership role as the group expands internationally. , • A collaborative, creative, and family-driven culture that values purpose and integrity. , • Exposure to unique projects in London, Monaco, and Abu Dhabi. , • Competitive salary (commensurate with experience) with performance-based growth potential. , • Hybrid working structure and direct input in shaping the company's financial future. If this sounds of interest to you, please apply. Come grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting!

The Account Administrator is an important role within the servicing and collections team. You must have excellent customer service skills to deal with the servicing of mortgages from the point of completion to redemption. Dealing with customers experiencing payment difficulties in the early arrears stage and providing responses to servicing queries. The Account Administrator will work closely with the Collections Team Leader to ensure that accounts are being managed in accordance with our Collections Policy. Key Responsibilities: • Delivering accurate and timely processing of mortgage administration activities, such as redemption requests and setting up of direct debit instructions, • Contacting customers daily regarding unpaid direct debits, • Regular communication with customers with low arrears, • Discussing and negotiating options, e.g. arrangements and forbearance options, within mandate, • Monitoring arrangements to ensure they are complied with, • Signposting customers for free and independent debt advice, • Dealing with new loan completions, • Analysing problems, thinking creatively, and making effective decisions in an appropriate timescale Essential Skills: • Current experience in a servicing or collections role is preferential, • Experience in dealing with customers in financial difficulties, including vulnerable customers, • The ability to relate to customers and communicate pertinent information in a cohesive and professional manner, • Excellent interpersonal and communication skills, • Excellent organisational and prioritisation skills, • Excellent attention to detail, • Ability to work to tight timeframes, • Strong verbal and written communication skills, • An understanding of consumer duty, • An understanding of regulatory requirements and the impact these have on the business, • Strong team player Key Measures: • Maintaining a low level of loans in arrears, • Accuracy in correspondence, • Attention to detail, • Good feedback internally and externally Benefits: • 22 days holiday per year + an extra day for your birthday + bank holidays, • Life Assurance, • Pension

We’re looking for a reliable, detail-driven Bookkeeper who can also support day-to-day office administration. You’ll keep our finances organised, up to date, and accurate—while helping the team run smoothly with invoicing, customer/supplier admin, and general office coordination. This is an office-based role in New Cross, London, working closely with the Operations team and our external accountant. Key responsibilities (Bookkeeping) • Maintain accurate day-to-day bookkeeping (sales, purchases, receipts, payments), • Raise invoices and credit notes; track payments and follow up overdue accounts politely, • Reconcile bank accounts and payment platforms weekly (e.g., card payments, transfers), • Manage supplier invoices, payment runs, and statements reconciliation, • Prepare weekly/monthly reports: cashflow, aged debtors/creditors, P&L snapshot, • Support VAT records and submissions (with accountant support where needed), • Maintain tidy financial documentation and audit-ready files (digital + paper), • Assist with payroll inputs (hours, basic HR admin, expenses) and staff expense claims Other admin & operations support • Keep organised records for customer orders/contracts and internal documentation, • Handle basic office admin: emails, filing, scheduling, supplies, phone/WhatsApp queries (if needed), • Maintain internal trackers (Excel/Google Sheets) and ensure data accuracy, • Liaise with accountant, suppliers, and service providers when required, • Proven experience as a Bookkeeper / Accounts Assistant (minimum [1–3+] years), • Strong working knowledge of bookkeeping basics (double-entry, reconciliations, invoicing), • Confident with spreadsheets (Excel/Google Sheets): filters, pivots, basic formulas, • Experience with accounting software such as Xero / QuickBooks / Sage / Zoho Books, • High attention to detail and confidentiality with financial data, • Clear communication and a practical, get-things-done attitude, • Right to work in the UK Nice to have • VAT experience (UK), • Experience in a fast-moving SME (logistics/e-commerce/services a plus), • Basic payroll exposure (or willingness to learn), • Process improvement mindset (templates, checklists, automation)

Estate agent requires an administrator-accountant to work at Frognal Estates, to organise and manage the company’s admin work and finances. Must have accountancy qualifications.