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· Shop Supervisor directly supervises and coordinates the activities of sales and related workers; · Establishes and monitors work schedules to meet sales and productivity targets; · Liaises with managers and other departments to resolve operational problems; · Determines or recommends staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities

Supervising the floor to ensure service is maintained to a high standard. You will need to have worked as a waiter/waitress and supervisor before to be competent at this role. - Experienced Front of House supervisor needed - Full time position - Mixed shifts, Rota changes every week - Salary: £15.71 per hour - Service charge included - Cash Tips - Bonuses - Free staff food for every shift - Full training given - Career progression - Fun, family working environment - Fluent English is required, starting immediately after trial shift.

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

WHY BLACKLOCK All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care. As a certified B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!! OUR OFFER TO YOU At Blacklock, our team’s welfare and happiness always comes first. We value the importance of work-life balance and here are some of the benefits and welfare that we offer to our team members: Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger mile stones with us! 50% off food in all our restaurants (up to 4 people) 30 days' holiday (28 statutory plus an extra day on your birthday and company holiday for Blackstock) Enhanced maternity, adoption, and paternity leave Charity day – we’ll pay you while you help others (optional volunteering day each year) Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan) Family meal and soft drinks when at work Cycle and Tech Schemes, 'Extras' Discounts Cost price chops and wine 2 days paid Paw-ternity to look after your first puppy Free mortgage advice Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme We’ll invest in your training and development and help you set a clear career path for a promotion Last but not least, we have awesome team parties including Blackstock, our annual company festival! YOUR ROLE AS A BAR MANAGER We are looking for an experienced Bar Manager with outstanding hospitality and leadership skills to join us at Blacklock. Someone who is people focused, passionate about what we do and how we do it, and genuinely cares about the experience of guests and our team alike. Some of what will be expected from the role: Lead from the front: Own the bar operation, run smooth and energetic shifts, and create the atmosphere we’re known for. Grow a brilliant team: Recruit, train and develop a high-performing bar team, championing wellbeing and progression. Deliver great hospitality: Keep our drinks specs sharp, our service tighter, and guest experience consistently exceptional Own the drinks: Be our go-to drinks expert, leading tastings, training, and seasonal menu rollouts. Performance & people: Support with ER, reviews, recognition, and developing future leaders. Stay sharp on compliance: Ensure food safety, health & safety, allergen and licensing standards are always spot on. Keep it sustainable: Drive our B-Corp goals and promote planet-friendly practices every day. Watch the numbers: Monitor GP, stock, labour and wastage to keep things efficient and on budget. Build Local Links: Connect with nearby businesses and the community to grow our reach and reputation. Create the Blacklock ambiance: From lighting to playlists to pour quality, make the bar feel like the best seat in the house. If you like the sound of what you’ve read and reckon Blacklock could be your kind of place, we’d love to hear from you!

Site location: Design District (Greenwich Penynsula) We are looking for a full time Fast Food Kitchen Manager to lead our kitchen team. Duties will include all aspects of kitchen management, menu development, preparation, cooking of dishes and maintaining high levels of food safety and hygiene. The ideal candidate will have experience in Greek cuisine, advanced delivery platform knowledge and marketing campaings. Shifts fall between 10am and midnight. As weekend days are our busiest times, weekend availability is essential for this role. If you have the skills to deliver quality food, in a very fast paced environment, please send your CV and covering letter to us.

Key Responsibilities: Supervise the daily operations of the store Plan and organise staff shifts to ensure the store is properly staffed during busy hours Assist in managing stock levels, ordering supplies, and maintaining stock accuracy Train, support, and motivate team members to deliver excellent customer service Ensure shelves are well-stocked, clean, and attractively displayed Monitor and maintain cleanliness, hygiene, and safety standards throughout the store Resolve customer concerns and escalate issues where necessary Oversee PayPoint operations and support customers with bill payments Open and close the store securely as required, including handling keys and alarms

Key Responsibilities: Supervise daily warehouse and delivery operations to ensure a smooth operation. Allocates tasks and monitors staff performance to maintain efficiency and customer service. Ensures that stock is properly received, stored, and rotated, and that quality standards are maintained. Coordinate with sales and logistics teams to meet customer delivery requirements. Ensure that health, safety, and hygiene standards are strictly followed. Train, guide, and support warehouse staff to maintain productivity. Handle customer enquiries, resolve complaints, and ensure customer satisfaction. Report to the Warehouse/Operations Manager and assist with planning and reporting tasks.

OSLO HACKNEY is looking for an experienced individual with outstanding leadership skills and a keen eye for details. The role involves the full supervision of the bar/retail team to enforce high standards and consistency across the board. The job will require an extensive knowledge of drinks&cocktails and above average problem solving abilities. Progression can be discussed after a minimum of 6 months +3 years of proven bar supervisor experience is the minimum requirement to obtain the job.

This is a full-time on-site and remote role for a Community Employment Program Coordinator We are seeking a passionate and organized Community Employment Program Coordinator to lead the Skills-to-Employment initiative — a community-based program that equips unemployed individuals with practical skills and connect them to local job opportunities. You will play a key role in developing training partnerships, managing participant progress, and creating pathways to long-term employment.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start

Days: Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time: - 09/10:00 –17/18:00 and Saturday 11:00 – 17:00 Salary: £23,000 – £25,000 (Plus generous target based bonus potential) This is a full time, fully office-based role We are seeking an experience, reliable and organised Administration Assistant to join our busy, fast paced environment. You will play a crucial role by making sure our current tenants renew their tenancy contacts, checking their viability and ensure all administration details are finalised in time. If you think this could be you then we would love to hear from you! Requirements: − Send renewal invitation to tenants from the 3 months to contract expiration date and at the last 45 days before contract end date, call tenants or re-sending frequent reminders during this time, weekly and daily towards the end of tenancy. − Negotiate with tenants regarding the rent and length and prepare the renewal contracts, send via Docusign. − Update the tenancy on the system according to the renewal information for purpose of other departments. − Prepare the section 21 notice and other notice documents and send to tenants by the required method − Renewal Rent increases will require tenant finance checks again to ensure tenant details are still correct and confirmation of new room prices within the remit of the renewal process bracket and within the overall room pricing. − Check client’s correspondence and confirm what clients wish not to continue and wish to renew, volume is dependent on the season. − Check historic and current payment be behaviour of tenants to ascertain if they are good renewal candidates. − Checking the customer service email, respond to most urgent tenant complaints giving a response time frame and what department will be getting back to them. − Inform correct department and person of the issues reported − Classify complaints and issues reported and follow up and present the results to Finance department management, on a monthly basis. − Carry on following Right to Rent checks − Liaise with accounts, property management, admin and when relevant Sales Director and Sales Manager. Skills required: − Very good command of English written and oral, a good communicator. − Proven experience in an administrative and sales role is beneficial. − Good with Word, Excel, very good at calculations, strong attention to detail and accuracy. − Great organisational and time management skills, able to prioritise, flexible and adapt to changing priorities and deadlines. − Able to build rapport with colleagues, work proactively, with minimal supervision and positive attitude. We offer our employee the following benefits: − Fresh fruit available each day − Regular paid for eye sight test − Staff Benefits-Discounts scheme − Additional annual leave and SSP top up pay accrual with length of service − 1 day off on your birthday and 1 wellness day off per year − Summer and Winter Company party with closure between Christmas to New Year

Key Responsibilities: 1. Maintain and manage the director’s diary, including booking meetings, arranging client appointments, and scheduling compliance deadlines. 2. Handle day-to-day correspondence, including emails, post, supplier invoices, and legal notifications. 3. Maintain and update digital and physical filing systems for client records, compliance reports, and transaction receipts. 4. Draft, format, and proofread business documents including letters to authorities, account summaries, and internal memos. 5. Monitor and order office supplies, assist in minor procurement tasks, and liaise with external service providers and accountants. 6. Support the director with data entry tasks including stock updates, HMRC-related entries, and customer invoice generation. 7. Translate and communicate information when dealing with clients or suppliers who may not speak English fluently. Page 49 8. Carry out light financial administration tasks (e.g., collating receipts, compiling simple expenditure reports). Skills Required: 9. Proven ability to manage confidential information responsibly and sensitively. 10. Strong communication and interpersonal skills, especially in liaising with suppliers and clients from multicultural backgrounds. 11. Excellent command of written and spoken English for business and formal correspondence. 12. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and basic knowledge of PDF handling and cloud-based storage (e.g., Google Drive). 13. Ability to work independently, with minimal supervision, and manage tasks proactively. 14. Organised and meticulous with strong attention to detail—especially in preparing formal documents and regulatory paperwork. 15. Familiarity with light bookkeeping or basic invoicing practices is a plus. Education and Experience • Minimum: GCSEs (or overseas equivalent), including English and Mathematics. • At least 1 year of relevant industry experience as a secretary, administrative assistant, or in a similar office-based support role.

Job Title: Assistant Accountant Reference ID: ACC-SEC0525 Salary: £38,000 – £40,000 per year (depending on qualifications and experience) Job Type: Full-time, Permanent Work Mode: On-site Location: Ilford, Greater London About Us SHEEN ENGINEERING CONSULTANTS LTD (Company No. 08946289) is a UK-registered structural engineering firm providing smart, efficient design solutions for both small and complex residential and commercial developments. Our expertise covers loft conversions, extensions, structural assessments, and calculations. Based in Ilford, our services are fully covered by professional indemnity and public liability insurance. To support our growing workload, we are looking for a reliable and detail-driven Assistant Accountant to manage our day-to-day financial operations, support statutory filings, and help us bring accounting functions in-house. Job Purpose The Assistant Accountant will help streamline and manage internal financial activities including bookkeeping, payroll support, VAT submissions, and reporting. This role is essential for improving accuracy and reducing reliance on outsourced services. Key Responsibilities · Maintain day-to-day financial records using accounting software (e.g., Xero or QuickBooks) · Reconcile bank statements, supplier invoices, and client payments · Support monthly reports including income, expenses, and profit analysis · Handle VAT calculations and timely submission to HMRC · Assist with payroll data, expense tracking, and staff reimbursements · Help prepare financial documents for year-end and accountant reviews · Ensure proper document storage, receipts, and data entry for audit readiness · Communicate clearly with the Director and external accounting advisors Qualifications & Experience · Bachelor’s degree in Accounting, Finance, or a closely related field (minimum requirement) · Minimum 1 year of accounting experience within the UK (practice or SME environment) · Experience using cloud-based accounting tools (Xero, Sage, QuickBooks) · Strong Microsoft Excel skills (pivot tables, formulas, templates) · Good understanding of VAT rules, payroll basics, and UK financial reporting · Attention to detail and the ability to work independently without daily supervision · Strong communication and organisational skills What We Offer · Competitive annual salary (£38,000 – £40,000) · Pension enrolment and holiday allowance · Opportunity to work closely with the company’s leadership team · Involvement in operational growth and business planning · Supportive and flexible work culture in a growing engineering firm How to Apply Use subject line: “Application – Assistant Accountant – ACC-LS0425” Application Deadline: 31 May 2025