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Job Ref: COL1286 Branch: Colicci - Chiswick House and Gardens Location: Colicci - Chiswick House and Gardens, London (West) Salary/Benefits: £15.10 per Hour Contract type: Permanent Hours: Full Time Hours per week: 30 Posted date: 01/11/2026 Closing date: 18/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a Senior Café Supervisor to play a key role in daily operations, support the management team, and guide the café team in delivering exceptional service. This is a fantastic opportunity for a strong hospitality leader ready to take on more responsibility. What You'll Be Doing: • Supporting the management team – ensuring smooth daily operations and high service standards., • Leading, training & developing the team – mentoring colleagues and ensuring a positive team environment., • Driving service excellence – ensuring every customer enjoys a warm, engaging, and efficient experience., • Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising., • Supervising food safety & hygiene standards – ensuring compliance and a well-organised workspace., • Monitoring stock & assisting with orders – supporting stock take and replenishment., • Assisting with team scheduling – ensuring the café is optimally staffed for the week based on sales forecasts., • Bringing energy & enthusiasm – fostering a positive, team-focused work environment. What We're Looking For: • An experienced hospitality professional – with experience as a Café Supervisor or similar leadership role., • A hands-on and proactive team player – able to motivate and guide staff while still following management direction., • A detail-oriented professional – focused on delivering excellence in presentation, service, and operations., • A problem-solver – able to think on your feet and handle the unexpected, • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated hospitality professional looking for a supervisory role in a thriving café environment, we'd love to hear from you. Located in the award-winning building by Caruso St John, Chiswick House Cafe is the perfect location to take in the stunning House and Gardens. We offer an enticing all-day menu for families, dog walkers and diners; utilising fantastic produce supplied by the passionate Kitchen Garden team at Chiswick. The cafe offers our signature specialty coffee, homemade cakes and a range of sourdough pizzas with vegetarian and vegan options. Entrance to the cafe is at ground level from the Gardens. Entrance doors are automatic.

LaCage is looking for a passionate, commercially minded and people-focused Assistant Manager to support the day-to-day leadership and operation of a busy hospitality venue. Working closely with the senior management team, you will take ownership of shifts, lead the team and help deliver consistently excellent guest experiences across restaurant, bar and private event operations. Key responsibilities • Act as Manager on Duty, overseeing service, opening and closing procedures, security, cash handling and operational checks., • Coordinate front-of-house, bar, kitchen and reservations teams to ensure smooth and efficient service., • Manage bookings, table allocations and guest flow using SevenRooms., • Lead, motivate, coach and develop the team through briefings, training and performance conversations., • Support recruitment, onboarding, rota planning and effective labour deployment., • Handle guest feedback and complaints professionally, ensuring appropriate service recovery., • Support sales, profitability and operational targets by monitoring performance, labour costs, stock and key business KPIs., • Assist with ordering, inventory counts, supplier relationships, cash reconciliation and end-of-day reporting., • Ensure compliance with food safety, health and safety, fire safety, licensing and responsible alcohol service requirements., • Use Lightspeed, SevenRooms and other operational systems accurately., • Complete management reports, shift handovers, compliance records and maintenance follow-ups. What we’re looking for • Previous management or supervisory experience in a busy restaurant, bar or premium hospitality environment., • Strong leadership, communication, organisation and problem-solving skills., • A genuine passion for hospitality and outstanding guest service., • Commercial awareness, including experience with sales, labour and stock control., • Confidence managing busy shifts and making effective operational decisions., • A proactive, hands-on approach and the ability to take ownership., • Flexibility to work evenings, weekends and major sporting events. Experience in high-volume or premium casual dining, private events, staff training, recruitment and performance management is desirable. Knowledge of Lightspeed, SevenRooms, UK licensing requirements and food safety legislation would also be beneficial. A Personal Licence, or willingness to obtain one, is advantageous. Success in this role means building a confident and engaged team, delivering excellent guest experiences, maintaining high operational and compliance standards, and contributing to sales growth and the continued development of the business. LaCage values personality, kindness, integrity, teamwork and ambition. This is an opportunity to grow with an expanding hospitality group and contribute to an exciting new venue.

Bottega 35 in London is looking for an energetic and reliable Supervisor to join our dynamic Management Team in our new opening. This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements-The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order, and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing, table preparation, and other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements:-A positive attitude and strong teamwork skills-Ability to work under pressure-Previous experience in a restaurant (training provided )-Excellent communication and attention to detail Why join Bottega?-Competitive hourly rate of £16/£17 per hour, based on experienceSupportive team and great working atmosphere-Opportunities for career growth within the company-Free staffs meals prepared daily by our chefs

37.5-42 hours a week£16-18 per hour with service charge + cash tips (depending on experience) Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs key skills: Email use Revenue and payroll reporting Till management Key holder Food safety level 1 certification Customer relations Attention to service achieving targets on sales set by management looking for someone confident with customers, to take orders, be attentive to customers needs during service Working directly with operations management to develop the business position available immediately

Location: London, W51UP Job Type: Full-time, Permanent Salary: £14.50 -£15.00, depending on experience About the Role We are looking for an experienced and reliable Warehouse Supervisor to oversee the day-to-day operations of our busy food warehouse. This is a hands-on supervisory position requiring strong leadership and organisational skills. The successful candidate will be responsible for managing the warehouse team, allocating daily workloads and ensuring that orders are picked, packed and dispatched accurately and on time. Main Responsibilities • Supervise and coordinate the daily activities of the warehouse team., • Allocate work and ensure tasks are completed efficiently and on time., • Manage and monitor staff performance and productivity., • Organise picking, packing and dispatch of customer orders., • Coordinate incoming and outgoing deliveries., • Ensure goods are received, checked and stored correctly., • Monitor stock levels, stock rotation and expiry dates., • Ensure chilled, frozen and ambient products are stored and handled correctly., • Investigate stock, picking and packing discrepancies., • Maintain accurate warehouse and inventory records., • Ensure Health & Safety and food-handling procedures are followed., • Train, support and supervise warehouse employees., • Assist with staff rotas and daily staffing requirements., • Liaise with management, drivers and other departments., • Identify operational problems and implement improvements., • Carry out stock counts and inventory checks., • Maintain a clean, safe and well-organised warehouse., • Assist with driving/deliveries or vehicle movements when operationally required. Essential Requirements • Previous managerial or supervisory experience is required., • Previous warehouse experience is required (minimum 2 years experience)., • Full UK driving licence is required (held for a minimum of 2 years), • Good spoken and written English is required. Previous experience within a food, FMCG, retail or wholesale warehouse would be highly desirable.

30-40 hours a week, £15-£17 hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain on the King’s Road Chelsea, with more than 50 years of service and a Management team with a proven track record for training and developing. Position available immediately customer and serviced focusedKey holdercash handlermanaging till for daily opening And closingleading the floor staff with service and managing customer experience position available immediately

The Greyhound in High Street Kensington is looking for a passionate and hands-on Team Leader to join our front-of-house crew. As Team Leader, you’ll be supporting the management team to keep the pub running smoothly — leading shifts, motivating the team, and making sure every guest leaves with a smile. What you’ll do: Lead and support the team during busy shiftsDeliver outstanding service and create a welcoming atmosphereHandle opening/closing duties, cashing up, and compliance checksTrain, support, and motivate new team membersHelp drive sales and maintain high standards across the pub What we’re looking for: Previous hospitality or supervisory experienceA positive attitude and great communication skillsConfidence leading a team in a fast-paced environmentPassion for pubs, people, and great service What you’ll get: Competitive pay & tipsFull training and development through Greene KingDiscounts across Greene King pubs & restaurantsOpportunities to progress your career If you’re ready to take the next step and be part of one of Kensington’s favourite pubs, apply now and join The Greyhound team!

Jovonna London is looking for experienced Fashion store Managers and Supervisors to work Full Time in our central London Boutiques.

Kiez is a Berlin-inspired new opening coming to Notting Hill, built around a tight kebab-led menu, curated cocktails, standout German and Austrian natural wines, and a world-class sound system, all set within a seriously design-led space. At 35 covers with a terrace, this will be a small, high-energy restaurant with real identity, strong neighbourhood appeal, and the ambition to become one of West London’s most exciting new spots. As Assistant General Manager, you’ll support the General Manager in bringing the concept to life, shaping the culture and standards from day one, and delivering a brilliant all-round guest experience. What you’ll be doing: • Supporting the General Manager in the day-to-day running of the restaurant and helping shape the site from day one., • Leading from the floor and being a strong presence during service., • Working closely with the kitchen to keep service smooth, sharp, and consistent., • Helping build a team culture that feels positive, capable, and enjoyable to be part of., • Supporting recruitment, onboarding, training, and development as the team grows., • Maintaining high standards across service, presentation, cleanliness, and the overall running of the site., • Taking real ownership of compliance and day-to-day operational standards, with confidence around health and safety, food safety, and legal responsibilities., • Overseeing the day-to-day organisation of the site, from shift organisation and admin through to licensing, hygiene, and maintenance issues., • Handling guest feedback with confidence and good judgement., • Stepping up to run the restaurant in the General Manager’s absence. What you’ll bring: • Experience in a senior floor-based management role, ideally as an Assistant General Manager or Restaurant Manager within a quality London restaurant., • An interest in natural wine, particularly German and Austrian producers, would be a big plus., • A genuine love for restaurants that have identity, energy, and cultural relevance., • A strong floor presence and the ability to lead busy services with confidence, pace, and attention to detail., • High standards, good instincts, and a hands-on approach., • A natural ability to lead people - someone who can motivate a team, read a room, and create the right energy on shift., • The appetite to be part of an opening and all that comes with it., • Flexibility to work across 5 out of 7 days, including evenings and weekends., • Full UK right to work. What’s in it for you: • The chance to be part of one of Notting Hill’s most exciting new openings., • A competitive salary package., • The opportunity to help shape the culture, standards, and guest experience from the ground up., • Staff food on shift., • 50% staff discount., • Training, development, and progression opportunities as the business grows., • 28 days’ holiday, including bank holidays. If this sounds like your kind of place, we’d love to hear from you.

KICK’S MISSION We are a Christian Charity who aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present. KICK work in Infant, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session: • PE National Curriculum - Transformational Street Dance, • Solutions Focused Mentoring - Schools based Chaplaincy In all that we do, we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the gospel with young people every day and to show integrity in our decision making at all times. KICK are currently working with over 100 schools and have established 29 KICK Academies. The successful candidate will have full line management responsibility for Senior Coaches, overseeing team performance, staff development, and professionalism, while embodying KICK’s values and promoting outstanding practice. Person specification: Demonstrable experience in leadership and team management. Experience working within school environments and supporting young people from a range of backgrounds. Proven track record of improving the quality of teaching, coaching, mentoring, and/or training practice. understanding of Ofsted frameworks and standards, with experience contributing to successful Good or Outstanding outcomes. Experience supporting young people to make positive progress academically, socially, emotionally, or behaviourally. Experience planning, delivering, and evaluating staff training and development Benefits: • Free or subsidised travel, • Sick pay Work Location: In person

We’re looking for an experienced, hands-on General Manager to lead the team at Watermans Richmond. You’ll oversee daily restaurant operations, deliver excellent guest experiences, manage staffing and support private events. The ideal candidate will have strong leadership skills, a keen eye for detail and a passion for hospitality, with proven experience managing a busy restaurant.

30-35 hours a week£15-£17 per hour with service charge + cash tips Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs key values: Customer relations Attention to serviceAchieving targets on sales set by management looking for someone bubbly and confident with customers, to take orders, be attentive to customers needs during service. Clearing tables and take food to the tables is part of the role. learning to make drinks in the bar will be needed position available immediately

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

General Manager As a General Manager, you will lead the overall operations of our store, ensuring exceptional service and profitability. You will be responsible for managing staff, optimizing business performance, and maintaining high standards of quality and customer satisfaction. Key Responsibilities: • Oversee daily operations, including front-of-house and back-of-house activities., • Recruit, train, and supervise a dedicated team, fostering a positive and productive work environment., • Manage inventory, control costs, and optimize sales to achieve financial targets., • Ensure compliance with health, safety, and hygiene regulations., • Develop and implement strategies to enhance customer experience and drive business growth., • Handle customer inquiries and resolve issues promptly and professionally. Requirements: • Proven experience in a managerial role within the hospitality or cafe industry., • Strong leadership, communication, and interpersonal skills., • Excellent organizational and problem-solving abilities., • A passion for quality food, coffee, and outstanding customer service., • Ability to work flexible hours, including weekends and holidays. Join The Eclectic Collection, a friendly team dedicated to creating a unique and welcoming atmosphere for our customers in London. We are looking for a dynamic and experienced General Manager to contribute to our continued success and growth.

Pastada London is a vibrant, family-run brunch café & bakery in the heart of Bayswater, known for its warm atmosphere, exceptional coffee, beautiful brunches, and homemade delights. We are seeking an enthusiastic and experienced Assistant Cafe Manager to lead our team and oversee daily operations. This is a pivotal role for someone passionate about hospitality, food quality, and creating an outstanding experience for both our customers and staff. You will be instrumental in maintaining our high standards, fostering a positive work environment, and contributing to the growth. Key Responsibilities: • hands on roll able to work on shifts as a team leader & motivater, and manage a dedicated team, including recruitment, training, scheduling (rotas & cleaning rostas), and performance reviews., • Maximize social media account followers and positive Google reviews., • Oversee all daily cafe operations, ensuring smooth service, efficiency, and adherence to company standards., • Maintain high standards of food and beverage quality, presentation, and customer service., • Manage inventory, ordering, and stock control, minimizing waste and maximizing profitability., • Ensure compliance with all health, safety, and hygiene regulations., • Handle customer feedback and resolve issues promptly and professionally., • Monitor sales performance, identify opportunities for growth, and implement strategies to boost revenue., • Manage cash handling procedures and daily financial reconciliations., • Foster a positive and collaborative team environment. Requirements: • Proven experience in a Cafe Manager or similar leadership role within the hospitality sector., • Strong leadership skills with the ability to inspire and manage a team effectively., • Excellent understanding of cafe operations, including barista skills, food preparation, and customer service best practices., • Solid knowledge of food hygiene and health & safety regulations., • Exceptional communication, interpersonal, and problem-solving skills., • Ability to work under pressure in a fast-paced environment while maintaining high standards., • Flexible availability, including weekends and holidays. What We Offer: • The opportunity to be a key part of an Innovative food concept in London., • A welcoming, family-run environment where your contributions are valued., • Opportunities for professional growth and skill development., • Supportive and friendly team culture., • Staff meals, coffee, and perks during shifts., • 28 days Holiday., • Flexible work-life balance with opening hours 8 am - 5 pm, 5 days per week., • Discounts on thousands of brands, including:, • Apple: Up to 10%, • Samsung: Up to 15–20%, • Dyson: Up to 20%, • Shark: Up to 20%, • Nike: 10% off full-price items, • Adidas: Up to 15%, • JD Sports: Up to 15%, • Gymshark: Up to 10%, • Nando's: Up to 20%, • PizzaExpress: Up to 25%, • ASK Italian: Up to 25%, • Bella Italia: Up to 25%, • TUI: £100+ off selected holidays, • Jet2holidays: £100 off selected holidays, • easyJet Holidays: Up to 10%, • Currys: Up to 10%, • Halfords: Up to 10%, • Vision Express: Up to 20%

E-commerce Representative (UK) – Part-time Location: Remote (Headquartered in the UK) Company Overview Our client, a rapidly growing international e-commerce company, is seeking a part-time E-commerce Representative based in the UK. This role is essential for ensuring compliance with platform requirements and serving as a local point of contact between the company and online marketplaces. Key Responsibilities 1. Act as the primary point of contact for e-commerce platforms, facilitating seamless communication between the company and online marketplaces., 2. Complete marketplace verification processes as the company’s UK-based representative., 3. Ensure adherence to platform policies and requirements., 4. Provide support in handling platform-related inquiries as needed. Candidate Requirements 1. Must have the legal right to work in the UK., 2. Capable of completing marketplace verification procedures as the company’s UK representative., 3. Strong communication skills and a high level of attention to detail., 4. Experience in e-commerce or working with online marketplaces is advantageous but not mandatory. Correspondence Handling Receive, review, and coordinate relevant business correspondence, documentation, and communications. Office Support Assist in establishing and maintaining suitable office or business arrangements within the UK, as required. Directorship Duties If serving as a company director, you will be required to fulfill the applicable statutory duties and responsibilities under UK law. Position Type and Compensation • Part-time, remote role with flexible working hours., • Compensation: £20 per hour., • An opportunity to work with a growing international e-commerce company. If you are interested in this opportunity, or know someone who might be a good fit, please get in touch with us!

An Exciting Opportunity to Learn and Grow in a Professional Hair Salon We are looking for a motivated, reliable, friendly, and enthusiastic Hair Salon Assistant to join our team. We welcome applications from apprentices and experienced salon assistants and beginners who have a genuine passion for hairdressing and a desire to develop their skills. A Unique Learning Opportunity One of the special opportunities we offer is personal, one-to-one training directly with our Art Director. This is an excellent opportunity for someone who wants to learn, improve their technical skills, gain practical salon experience, and develop their confidence in a professional environment. We are looking for someone who is keen to learn, takes pride in their work, and is committed to developing their potential. Your Responsibilities • Welcoming clients and ensuring they receive a warm, professional experience., • Shampooing clients and assisting with blow-dries and other salon services, according to your experience and training., • Supporting the Art Director and the salon team with daily activities., • Preparing workstations and maintaining excellent hygiene standards., • Keeping the salon clean, tidy, and organised., • Helping ensure the salon operates smoothly and professionally. What We Are Looking For • A friendly, polite, and professional attitude., • Reliability, punctuality, and a strong work ethic., • Good communication skills and a smart, professional appearance., • A positive attitude and the ability to work well within a team., • A genuine interest in hairdressing and a willingness to learn. • Someone who takes initiative, pays attention to detail, and is happy to help. Previous salon experience is welcome but not essential. The right attitude, commitment, and willingness to learn are just as important as experience. Why Join Us? • Personal, one-to-one training directly with our Art Director., • Hands-on experience in a professional salon environment., • The opportunity to learn, improve, and develop your hairdressing skills., • Support and guidance to help you build confidence and progress in the industry. We are not simply looking for someone to assist in the salon. We are looking for the right person who is passionate about hairdressing, takes pride in their work, and is keen to grow and develop with us. If you are enthusiastic, dedicated, and ready to take the next step in your hairdressing journey, we would love to hear from you. Applicants must be willing to relocate or be within a reasonable commuting distanceof to our Salon in Richmond. We look forward to welcoming the right candidate to our team!

Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.