Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals. • Identify new market opportunities and recommend business development initiatives. • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports. • Analyze P&L statements, balance sheets, and cash flow to ensure financial health. • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance). • Establish performance metrics (KPIs) and monitor progress toward operational targets. • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff. • Conduct performance reviews, set development plans, and foster a culture of continuous improvement. • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models. • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals. • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution. • Implement quality assurance and compliance programs. • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards. • Identify operational risks and develop mitigation strategies. • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred. • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role. • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management. • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams. • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes. • Communication: Excellent verbal and written communication, negotiation, and presentation skills. • Analytical Skills: Proficient in data analysis and performance/operation metrics. • Adaptability: Comfortable working in fast-paced, changing environments. • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”] • Travel: Up to X% domestic/international travel may be required. • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure. • Comprehensive benefits package (health, dental, vision, retirement). • Professional development and continuing-education opportunities. • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements - Proven experience in a Practice Manager role within a veterinary setting - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficiency in using veterinary practice management software - Ability to handle multiple tasks and prioritise effectively - Strong problem-solving skills and attention to detail - Commitment to delivering high-quality care and customer service Job responsibilities - Oversee the daily operations of the veterinary clinic - Manage and support clinical and administrative staff - Ensure compliance with all veterinary regulations and standards - Implement and maintain efficient workflows and procedures - Monitor financial performance and manage budgets - Coordinate with veterinary professionals to optimise patient care - Handle client inquiries, complaints, and feedback - Maintain inventory and order supplies as needed - Foster a positive and collaborative work environment Benefits - Working in a beautiful clinic, alongside highly skilled veterinary professionals - Being part of a people (and animal)-first culture - 25 days annual leave, plus your birthday off - Salary sacrifice pension scheme provided by Nest - World class team, with room to grow and learn - Regular company social events
We're looking for an experienced and passionate Deputy General Manager to join our team at the Wheatsheaf Pub in Tooting. Who are we? We're Tooting's favourite local with something for everyone - whether dining for a special occasion in our restaurant, celebrating a party or wedding in our private function room, or watching sport with a few pints. The role: As a Deputy General Manager, you'll support the General Manager in all aspects of running the business. It goes without saying that you'll also have excellent customer service, food & drinks knowledge, and a passion for hospitality. Think you may be the right fit to join us? We'd love to hear from you!
We are currently hiring a passionate and experienced manager with a background in cafe/sandwich environment and who would like to run and operate their own sandwich shop. This is a fantastic opportunity for someone who loves authentic flavors and wants to bring their cultural expertise to a growing food business. We’re looking for someone who can manage a small shop, ensure quality and consistency, and help craft exceptional sandwiches and coffee. If you have experience in cafe/ sandwich environment , leadership skills, and would like to run your own sandwich shop, we’d love to hear from you. Join us and share your flavors!
Job available for a perennial position. This is for a leadership role in a sports atmosphere. If you like gyms, sports and keeping fit then this would be the role for you. Please get in touch we currently only have 2 spots available. It’s a flexible position as far as the schedule and it’s Croydon based. Looking for friendly, nice and professional candidates who will be dedicated, dependable, committed and have the availability for a long time hire.
Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector. • Proven ability to manage supplier relationships and negotiate procurement contracts. • Strong understanding of inventory management systems and order fulfilment processes. • Knowledge of pricing strategy, forecasting, and market trend analysis. • Excellent leadership and team management skills. • Strong analytical, planning, and problem-solving abilities. • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software). • Excellent communication and customer service skills.
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.
Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.
job title 1: Tailors and Dressmakers Taking measurements and making adjusting of garments ready to wear their dress Discuss customers requirements for their dressing and alter according to their desire Making garments fit and appropriate to make it ready for wearing Providing price about the services that customers demand Explanation to the customers how the alteration will be undertaken Managing appointments and inform Director for the material required to keep the workroom function smooth and effective Record the customer item and provide a copy of receipt to customers Explain to the customer if there may be risk of damage clothes After the alterations are complete, the Assistant would check the dress to ensure it’s perfect,steam press it and prepare it for the customer.
Legal Assistant/caseworker Part-time: Monday to Thursday – 10 am to 4 pm Salary: £22,500 to £24,999 Term: Maternity cover/potential to stay on after. Job Description We are a boutique law firm specialising in debt recovery, landlord and tenant and dispute resolution. An exciting opportunity has arisen for an experienced legal assistant/caseworker for maternity cover with potential to stay on after. You will be a friendly, hard-working, trustworthy, punctual, reliable, self-motivated, well-organised, tech-savvy, and ambitious legal assistant/caseworker to assist our firm's Principal Solicitor/Managing Director and run some undisputed cases independently. The candidate should be able to type and offer general secretarial administrative and paralegal support as and when required. The caseload will include debt recovery, landlord & tenant, and general dispute resolution. Role · Handling simple undisputed debt recovery and landlord & tenant cases under supervision. · Assisting with disputed cases as directed. · Diary & post management (including scanning incoming post, uploading to our case management system & taking post to the Post Office, handling petty cash). · Preparing pdf & hardcopy bundles and assisting to prepare for hearings/trials. · Legal research, gathering evidence, checking accuracy, checking enclosures and assisting to progress cases. · Drafting legal documents, e.g., s21/s8 notices, directions/PTR questionnaires, and cost schedules, and assisting in creating precedent workflows. · Typing dictations and collating relevant enclosures. · Assisting counsel at court hearings and trials by taking notes. · File opening, client verification & AML/POCA checks/searches. · Readying materials for trial proceedings including documents, evidence and verifying factual information. · Communicating with clients and fee earners with simple requests. Communicating with the court and opponents as instructed. · Drafting basic correspondence. · Reporting to manager/weekly meetings. · Time recording. · Working to strict deadlines. · Assisting with accounting and billing. · Monitoring and ordering stationery. · Article & blog writing. Other skills Excellent communication, administration and organisation skills. Good punctuation and grammar. Able to touch-type and good IT skills. Works well under pressure. Works well as part of a team and independently. Qualifications Maths & English GCSE or Equivalent. 2-3 A’Levels or Equivalent. Desirable Some experience in debt recovery, landlord & tenant, and dispute resolution gained within the legal industry in England and Wales and/or can demonstrate relevant qualifications achieved. Degree, minimum 2.2 or equivalent. NB: A fixed term contract for international students looking for work experience in the UK with valid work visas may also be considered.