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  • Store Manager
    Store Manager
    19 days ago
    £33000–£35000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

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  • Nail Technician
    Nail Technician
    29 days ago
    £12–£17 hourly
    Full-time
    Osterley, Isleworth

    Location: Osterley, West London Position: Full-Time / Part-Time Salary: Competitive, depending on experience We are looking for a skilled, professional, and experienced Nail Technician to join our friendly and growing ladies' beauty salon in Osterley, West London. The ideal candidate will be passionate about nail care and beauty, have excellent attention to detail, and be committed to providing a high standard of service and customer care. Key Requirements The successful candidate should have: At least 2 years' experience working as a Nail Technician in a professional salon A recognised nail technology or relevant beauty qualification Strong knowledge and practical experience in professional nail treatments Excellent attention to detail and a creative approach to nail design Good customer service and communication skills A professional, friendly, reliable, and positive attitude The ability to work independently and as part of a team High standards of hygiene, cleanliness, and professionalism Main Responsibilities The role will include: Providing professional manicure and pedicure services Gel polish and other professional nail treatments Nail extensions, infills, and maintenance where qualified Nail art and creative designs according to client requirements Advising clients on appropriate nail care and aftercare Maintaining excellent hygiene and sanitation standards Maintaining a clean, organised, and welcoming workstation Building strong relationships with clients and providing excellent customer service Keeping up to date with current nail trends, products, and techniques Additional Requirements The successful candidate will be required to provide professional references, which will be checked before employment is confirmed. Candidates with additional recognised nail or beauty qualifications will be considered favourably. Experience with popular professional nail brands and modern nail techniques would be an advantage. A good understanding of health, safety, and salon hygiene procedures is essential. About You We are looking for someone who is passionate about nails and beauty, reliable, professional, creative, and dedicated to delivering excellent results. If you are an experienced Nail Technician looking to join a professional and friendly salon in Osterley, West London, we would love to hear from you. To apply, please send your CV, details of your qualifications and experience, and professional references.

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  • Nail Technician
    Nail Technician
    30 days ago
    £12–£14 hourly
    Part-time
    London

    Do you have a passion for creating beautiful nails and delivering exceptional client experiences? Join our stunning high-end, modern Beauty Lounge in the heart of Battersea, just a 5-minute walk from Clapham Junction Station. We are seeking an experienced Nail Technician to join our amazing team.What we offer: • A gorgeous, modern, contemporary, heated/air-conditioned beauty lounge, • Friendly and supportive team, • Fully equipped and professional workspace, • Discounted treatments, • Career progression opportunities, • Team socials, • Safe work environment, • Staff kitchen with seating area What we're looking for: • A fully qualified Nail Technician with a minimum of 1 year’s experience in the beauty industry, • Skilled in BIAB, gel manicures, pedicures, and nail extensions, • Able to perform Russian manicures, • Confident in nail prep, cuticle work, shaping, and finishing to a high standard, • Nail art skills are highly desirable, • Strong attention to detail and commitment to quality, • Ability to engage with clients, understand their preferences, and provide tailored recommendations, • Excellent communication and interpersonal skills, • Ability to build and retain a loyal client base, • Friendly, outgoing personality with a proactive approach to client care, • High standards of hygiene, grooming, and presentation, • Reliable, punctual, and professional at all times, • Committed to maintaining a clean, sanitary workspace following all sterilisation protocols, • Willingness to assist with general salon cleanliness, • Ability to handle client enquiries and feedback professionally, maintaining the salon’s 5★ reputation Responsibilities: • Provide exceptional customer service by warmly greeting clients and ensuring a welcoming experience, • Perform high-quality nail treatments including BIAB, gel nails, pedicures, and extensions, • Deliver precise nail prep, shaping, and finishing, • Maintain a clean and organised workstation, • Stay up to date with the latest nail trends and techniques, • Assist with content creation (social media, photos, videos of work), • Please provide examples of your work or a link to your social media/portfolio for us to assess your suitability for the role. Pay: £12-14 per hour

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  • Hairdresser & Beautician
    Hairdresser & Beautician
    29 days ago
    £13–£19 hourly
    Full-time
    Osterley, Isleworth

    Location: Osterley, West London Position: Full-Time / Part-Time Salary: Competitive, depending on experience We are looking for a talented, friendly, and experienced Hairdresser and Beautician to join our professional ladies' beauty salon in the Osterley area of West London. The successful candidate will be passionate about the beauty industry, provide excellent customer service, and be confident in delivering high-quality hair and beauty treatments. Key Requirements The ideal candidate should have: • A minimum of 2 years' experience working in a professional salon, • A recognised Level 3 qualification in Hairdressing and/or Beauty Therapy, • Strong practical skills and knowledge of current hair and beauty techniques, • Excellent customer service and communication skills, • A professional, friendly, and reliable attitude, • The ability to work independently as well as part of a team, • A commitment to maintaining high standards of cleanliness, hygiene, and customer care Main Responsibilities Responsibilities will include: • Providing professional hairdressing services, including cutting, styling, colouring, and treatments, • Delivering a range of beauty treatments according to the candidate's skills and qualifications, • Consulting with clients to understand their needs and recommending suitable services, • Building and maintaining positive relationships with clients, • Maintaining a clean, safe, and welcoming salon environment, • Keeping up to date with current beauty and hair trends and techniques, • Supporting the day-to-day running of the salon and working effectively as part of the team Additional Requirements & Preferred Qualifications • The successful candidate must be able to provide satisfactory professional references, which will be checked before employment is confirmed., • Priority will be given to candidates who hold a recognised HydraFacial qualification and have proven experience providing HydraFacial treatments., • Candidates with additional relevant beauty therapy qualifications and specialist treatment experience will also be considered favourably. About the Candidate We are looking for someone who is professional, reliable, confident, and passionate about delivering excellent results and outstanding customer service. The ideal candidate will take pride in their work and contribute positively to the salon environment. If you are an experienced Hairdresser and Beautician looking to develop your career in a professional and friendly salon in Osterley, West London, we would love to hear from you. To apply, please send your CV, details of your qualifications and experience, and professional references.

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  • Beauty Therapist
    Beauty Therapist
    1 month ago
    £13–£16 hourly
    Part-time
    Twickenham

    We are seeking a professional and personable Beauty Therapist who is passionate about the beauty industry to join our team. We are a friendly, award winning salon located down the most popular street in Twickenham, church street. We pride ourselves on making all clients feel relaxed and welcome in our salon. The ideal candidate will deliver exceptional beauty treatments, provide outstanding customer service, and create a relaxing and welcoming environment for clients. This role offers an exciting opportunity to utilise your skills in a dynamic salon setting, helping clients look and feel their best. Ongoing training is provided. looking for someone part time. Responsibilities • Perform a range of beauty treatments including massage, facials and waxing, • Provide personalised consultations to understand client preferences and recommend suitable treatments, • Maintain high standards of hygiene and cleanliness in all treatment areas, • Ensure clients feel comfortable and relaxed throughout their visit, • Stay updated with the latest beauty trends, techniques, and products to offer innovative services Experience • Proven experience as a Beauty Therapist level 3 or equivalent, • Excellent communication skills in English, • Ability to work well under pressure whilst maintaining attention to detail, • A friendly, approachable manner with a genuine passion for helping clients Job Type: part-time Benefits: • Casual dress, • Cycle to work scheme, • Employee discount, • Store discount Work Location: In person

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  • Head Chef
    Head Chef
    2 months ago
    Full-time
    Richmond

    Job Description: Experienced HEAD CHEF Mediterranean & Italian Brunch / À La Carte Concept Richmond, London We are currently searching for a highly experienced Head Chef to lead the kitchen of an ambitious and growing hospitality concept in Richmond. This is not a standard pub kitchen role. We are looking for a serious chef with strong Mediterranean and Italian experience, capable of delivering high quality breakfast, brunch and refined à la carte dining at consistently high standards. Our food direction combines: elevated Mediterranean cuisine premium brunch and breakfast fresh seafood and grill dishes elegant sharing plates modern Italian influences commercially successful but beautifully executed food The ideal candidate will have: strong experience within respected Mediterranean or Italian kitchens excellent breakfast and brunch knowledge confident à la carte and high-volume service experience strong leadership and organisational skills calm, professional kitchen presence creativity balanced with consistency excellent attention to detail and presentation stable long-term employment history We are not looking for: trend-driven “Instagram chefs” candidates with constant short-term job hopping basic pub-food background only inexperienced junior chefs applying above their level We value: Elegant food without unnecessary complication. Premium quality without ego. Creativity with consistency. This is a genuine opportunity for a chef who wants to help shape a long-term project with strong standards, creative input and future growth potential. Important: At present, we are unfortunately unable to offer visa sponsorship. Applications requesting sponsorship only will not be considered. Please apply only if you have relevant experience and genuinely feel aligned with the level and direction of the project. Richmond, London Full Time Weekend availability essential Watermans Richmond “For Those Who Know.” Work Location: In person

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