Are you a business? Hire trends candidates in Leeds
Duties and Responsibilities: - Oversee daily operations of the takeaway and delivery service, including staffing, scheduling and inventory management. - Conduct performance evaluations and provide ongoing training and development for team members. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Develop and implement marketing strategies to promote the takeaway and delivery service. - Ensure that all food products meet the food’s quality standards and specifications. - Manage online ordering platforms and ensure they are functioning correctly. - Manage financial aspects of the takeaway and delivery service, including budgeting, sales, expenses, and profitability, forecasting and reporting. - Ensure customer satisfaction by providing excellent service and addressing customer complaints. - Develop and implement policies and procedures to ensure compliance with food safety regulations. - Motivate and lead a team of staff to achieve sales and profit goals. - Ensure timely delivery of orders and monitor driver performance. - Monitor and maintain inventory of food, beverages and supplies. Skill/experience/qualifications: - Relevant experience in a similar role - Proven ability to lead and manage a team - Familiarity with online ordering platforms and delivery management systems - Strong understanding of food safety regulations - Knowledge of health and safety regulations applicable to food service - Experience with inventory management and financial reporting - Strong communication and customer service skills - Passion for culinary arts, creativity in menu development, and an understanding of current food trends - Experience managing delivery drivers
1. Market Research and Analysis: Conduct in-depth market research to identify potential partnership opportunities and emerging market trends. Develop strategies to capitalize on these opportunities. 2. Partnership Development: Establish, negotiate, and maintain strategic partnerships with suppliers, distributors, and other key stakeholders to expand our business network. 3. Channel Expansion: Develop and implement strategies to open new sales channels, both online and offline, to broaden our market reach. 4. Revenue Growth: Identify and pursue opportunities to drive revenue growth by introducing new products or services and fostering long-term partnerships. 5. Stakeholder Engagement: Collaborate with internal teams to ensure that our product offerings and services align with the needs and expectations of partners and customers.