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Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Employment Type: [Full-Time] At House of Evelyn, we are dedicated to helping our clients look and feel their best. We provide a wide range of high-quality beauty treatments in a friendly, professional, and relaxing environment. Join our passionate team and be a part of creating confidence and well-being for every guest. What we offer & Benefits to working at House of Evelyn: - Competitive Salary with performance bonus' - On-going training and professional development opportunities - Discount in restaurants & shops around salon (corporate discount) - Discount in Salon (allowance per month) - Discount on retail products - Family members discount - Sociable working hours - Opportunity to work with celebrity guests or high profile events - Opportunity to progress in your passion for example learning new skills - City Centre location with good transport links - Company Pension (opt in or out) - Company Events - Team Nights - A supportive and friendly Team environment The Role: We are seeking an experienced and enthusiastic Beauty Therapist to join our team. The ideal candidate will have a strong passion for beauty and skincare, excellent technical skills, and a warm approach to client care. Key Responsibilities: - Provide a variety of beauty treatments, including facials, massages, waxing, manicures, pedicures, and more. - Perform advanced treatments such as micro-needling, chemical peels, or laser treatments (if applicable). - Offer expert advice on skincare, products, and beauty routines tailored to each client. - Build a rapourt with guests through exceptional service and personalised care. - Maintain the highest hygiene and safety standards at all times. - Keep up-to-date with beauty trends, techniques, and new product lines. - Promote salon services and retail products to enhance the client experience. About You: - NVQ Level 3 in Beauty Therapy (or equivalent) Required - Proven experience as a Beauty Therapist with a diverse treatment portfolio. - Passionate about beauty, skincare, and wellness. - Excellent interpersonal and communication skills. - Detail-oriented with a commitment to delivering top-notch services. - Ability to work independently and as part of a team. How to Apply: Are you ready to bring your talent and expertise to our salon? We’d love to hear from you! Please send your CV and a short cover letter outlining your experience and passion for beauty. Join our team and help our guests feel confident, beautiful, and rejuvenated!