Retirement Communities Manager
hace 1 día
Stockport
Retirement Communities Manager Portland House, Carver Drive, Marple, Stockport, Cheshire, SK6 7QG £35,110.44 - £36,958.31 per annum 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for aRetirementCommunities Managerforour Retirement Communities Service at(insert scheme name)in(insert location). At Sanctuary Supported Living, wespecialisein delivering a wide range ofpersonalisedhousing, care, and support services to help people across Englandto liveas independently as possible. We'rea nationalorganisation, butwe'renot-for-profitand we think locally by putting our customers at the heart of what we do.We'recommitted to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with usisn'tjust another job.It'srewarding, inspiring,excitingand itprovidesan opportunity to make a real, positive impact on people's lives. Plus,we'llsupport you in reaching your aspirations and career goals, through comprehensive training and benefits. The role ofRetirement Communities Managerwill include: • Taking overall responsibility of all aspects of life at the service as a 24/7, 365-day operation,including overall financial performance, assetcomplianceand other regulatory requirements, • Managing and motivating a multi-disciplinary team to achieve performance targets, • Working closely with the Chef Manager to deliver a value for money, high quality food offer, • Delivering high-quality customer focused services to residents and stakeholders, • Strongly delivering regulatory compliance across all areas of business., • Working collaboratively with the onsite Care Providers to ensure the care service is safe, compliant, efficient, and effective andmaintainhigh standards, • Working closely with relevant support teams to drive apartment sales and rentals, • Managing relationships with leaseholder and tenants, • Managing relationships with commissioners and key stakeholders, • Ensuring delivery of a high-quality housing service including repairs monitoring, • Developing and supporting volunteering opportunities to enhance the service, • Assistingwith the preparation of annual budgets and targets for your location,monitoringperformance, reporting and action planning where needed, • A passion for working with older people, • Great customer service skills, • Previoushousing experience, • Proven experience in working in a fast-paced environment where the need to manage a range of conflicting demands effectively is essential, • Good organisational skills, • Experience of working in a retirement village setting or an understanding of our client group, • Experience of ensuring contractual compliance, • Proven financial and business acumen, • Experience in dealing with challenging situations, • The ability to be empathetic and have good interpersonal skills, • Keepaccurate/ thorough records, • Ability to work on your own initiative Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Livinga great placeto work, here are just some of the wayswe'llreward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme Please note: If you have lived or worked overseas, you maybe requiredto provide an overseas police check. Any costs incurred for this will be reimbursed once employment hascommenced. We are only currently accepting applications from those with the right to work in the UK. If you are applying internally,don'tforget to use your internal careers account tosubmityour application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time.Don'tmiss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusiveorganisationwhere our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference.We encourage and welcome applications from people from diverse backgrounds to support this mission.We willmake adjustmentsthroughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Manager, Healthcare, Management