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  • Assistant Manager
    Assistant Manager
    hace 4 días
    £40000–£42000 anual
    Jornada completa
    London

    We are looking for a dedicated Assistant Restaurant Manager to join our restaurant Osteria Napoletana at Notting Hill W11. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service. As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively. You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback. Your responsibilities included • Assist the Restaurant Manager in daily operations., • Supervise and manage restaurant staff., • Ensure high standards of food quality and service., • Handle customer complaints and feedback., • Manage staff schedules and shifts., • Train and onboard new employees., • Ensure compliance with health and safety regulations., • Maintain cleanliness and organization of the restaurant., • Ensure proper cash handling and financial reporting., • Support the Restaurant Manager in achieving business goals., • Maintain a positive and professional work environment. If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 4 días
    £17–£19 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 9 días
    £13–£16 por hora
    Jornada completa
    Chiswick, London

    The Hound are seeking a Waiter to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award winning, critically acclaimed group. The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the Success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list. The ideal Waiter/Waitress will have: Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant Passion for delivering exceptional guest experience A keen interest in British cuisine, with a desire to learn and develop with us Excellent attention to detail and a highly personable nature. BENEFITS & CULTURE Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards

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  • Technical Manager
    Technical Manager
    hace 19 días
    £20000–£50000 anual
    Jornada parcial
    London

    A specialist Japanese food wholesale and warehouse company is seeking an experienced food technical manager with good knowledge of UK food safety and legal requirements. Responsibilities:  Leading food safety, quality and legal compliance across TK Trading’s warehouse, wholesale and retail shop businesses.  Leading the HACCP team, owning the HACCP plan and leading its implementation.  Maintaining compliance to the independent food safety certification standard for the warehouse & wholesale operation.  Maintaining legal compliance and ensuring requirements of the Food Hygiene Rating Scheme are met for the shop, and liaising with the local authority on food safety/hygiene matters as required.  Developing and maintaining food safety & quality procedures and documentation.  Reviewing and approving new products including specifications, allergen and labelling information, and technical aspects of supplier approval and monitoring.  Investigating, and following up on food safety and quality issues and complaints to identify the root cause and implement corrective and preventative actions.  Driving a culture of continuous improvement and ‘doing the right thing’ Experience:  A minimum of 3 year’s experience in a food technical / quality management role.  A minimum of HACCP Level 3 qualification and experience of implementation of HACCP.  Experience of working with compliance to standards and audits.  Training on food labelling legislation and allergens.  Training on root cause analysis.  Preferred – experience of working with requirements for food import to the UK  Preferred – experience of working with Japanese or Oriental foods  Preferred – Japanese language skills.

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  • Van Delivery Driver
    Van Delivery Driver
    hace 1 mes
    £12.5–£17 por hora
    Jornada completa
    Hounslow

    Schedule: Monday to Friday, 07:00 – 17:00 in Hounslow (TW3) Pay: £14–£15 per hour (PAYE) plus holiday pay and pension Contract: Full-time, permanent About the Role Join a two-person crew delivering scaffold towers using a Mercedes Sprinter Luton. You will ensure the safe loading and unloading of goods, complete delivery notes, and provide excellent customer service on multi-drop routes around London. Responsibilities • Conduct daily vehicle checks and ensure safe loading using straps, blankets, and a sack barrow/trolley. Operate the tail-lift as needed., • Perform multi-drop deliveries and collections of scaffold tower sections (no installation involved)., • Complete paperwork and app scanning; manage basic routes and time efficiently., • Collaborate with a Driver’s Mate/Porter for two-person lifts. Requirements • Hold a UK manual B licence (3.5t Luton/Sprinter) and be confident driving in London., • Maintain good manual-handling fitness; be reliable, punctual, and customer-focused., • Undergo a right-to-work check and provide a DVLA licence check code before starting., • Multi-drop experience is desirable; acceptable to have up to 6 points on your licence, but no DD/DR/IN. Benefits • 28 days of paid holiday (5.6 weeks) and automatic enrolment in a pension scheme., • Uniform, PPE, and training are provided. Screening Questions 1. Do you hold a manual UK B licence and can you start at 07:00 Monday to Friday?, 2. How many licence points do you have? Please share your DVLA check code., 3. Briefly describe your recent multi-drop or van experience in London.

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  • Reception Manager
    Reception Manager
    hace 2 meses
    £32000–£35000 anual
    Jornada completa
    London

    We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

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  • Van Driver
    Van Driver
    hace 2 meses
    £12.5–£15 por hora
    Jornada completa
    Hounslow

    Schedule: Monday to Friday, 07:00 – 17:00 (mostly) Pay: £14–£15 per hour (PAYE) plus holiday pay and pension Contract: Full-time, permanent About the Role Join a two-person crew delivering scaffold towers using a Mercedes Sprinter Luton. You will ensure the safe loading and unloading of goods, complete delivery notes, and provide excellent customer service on multi-drop routes around London. Responsibilities • Conduct daily vehicle checks and ensure safe loading using straps, blankets, and a sack barrow/trolley. Operate the tail-lift as needed., • Perform multi-drop deliveries and collections of scaffold tower sections (no installation involved)., • Complete paperwork and app scanning; manage basic routes and time efficiently., • Collaborate with a Driver’s Mate/Porter for two-person lifts. Requirements • Hold a UK manual B licence (3.5t Luton/Sprinter) and be confident driving in London., • Maintain good manual-handling fitness; be reliable, punctual, and customer-focused., • Undergo a right-to-work check and provide a DVLA licence check code before starting., • Multi-drop experience is desirable; acceptable to have up to 6 points on your licence, but no DD/DR/IN. Benefits • 28 days of paid holiday (5.6 weeks) and automatic enrolment in a pension scheme., • Uniform, PPE, and training are provided. Screening Questions 1. Do you hold a manual UK B licence and can you start at 07:00 Monday to Friday?, 2. How many licence points do you have? Please share your DVLA check code., 3. Briefly describe your recent multi-drop or van experience in London.

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