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Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
At Ardent Smile Dental Clinic, the role of a Dental Receptionist is pivotal in creating a welcoming and efficient environment for our patients. As the first point of contact, you will play a crucial role in ensuring the smooth operation of the front desk and supporting the clinical team. Key Responsibilities: Patient Interaction: Warmly greet patients upon arrival, manage the check-in and check-out process, and address any queries or concerns they may have. Appointment Management: Schedule, reschedule, and cancel appointments as needed. Ensure the appointment book is managed efficiently to maximize the productivity of the dental team. Communication: Handle incoming calls and emails, providing accurate information about services, appointment availability, and clinic policies. Relay messages between patients and dental professionals effectively. Administrative Tasks: Maintain patient records with accuracy and confidentiality. Process payments, manage insurance claims, and handle billing inquiries. Coordination: Work closely with the dental team to ensure seamless patient flow and timely coordination of treatments. Assist in preparing patient files and ensuring all necessary documentation is in order. Customer Service: Provide exceptional customer service, ensuring that each patient has a positive experience from the moment they contact the clinic to the completion of their treatment.
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
£17ph guaranteed at minimum Waitress/ter Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed. Waitress/ter Requirements: Endurance to walk and stand for long hours. Flexible work hours. Ability to remain calm and professional with difficult customers. Excellent interpersonal skills. Coordination to carry plates or trays without dropping anything. Available shifts Evenings (Mon,Tue,Wed,Sat 5.30pm-10.30pm) Lunchtime shifts 12-3pm available after training. Please do not waste your time or my time, unless you have the following; -At least 2 years experience waitressing in a busy restaurant. -Perfectly spoken English -Right to work here in the UK Applicants that do not meet the above criteria will not be entertained.
Job Title: Waiter/Waitress Location: 24 Henrietta Street Employment Type: Full and Part-time Company: Bar Du Champagne on Henrietta About Us: Bar Du Champagne on Henrietta is an upscale and sophisticated establishment dedicated to providing a unique dining and social experience. Nestled in the heart of London Covent Garden, our champagne bar bistro offers an exquisite selection of champagnes, fine wines, Cheese bar, and delectable dishes. We are seeking a poised and enthusiastic Hostess to join our team and contribute to the warm and inviting atmosphere we pride ourselves on. Job Description: Position Overview: As a Waiter/Waitress at Bar Du Champagne on Henrietta, you will play a crucial role in delivering outstanding service to our guests. You will be responsible for taking orders, serving food and beverages, and ensuring that our patrons have a memorable and enjoyable dining experience. Key Responsibilities: A. Customer Service: Provide a warm and welcoming greeting to guests. Assist guests in making menu choices and provide recommendations. Ensure a high level of customer satisfaction through attentive service. B. Order Taking and Serving: Take accurate food and beverage orders from guests. Serve food and drinks promptly and efficiently. Monitor tableware to ensure it meets cleanliness standards. C. Menu Knowledge: Have a comprehensive understanding of the menu, including daily specials. Describe dishes and beverages to guests and answer any questions. Stay informed about ingredient details, preparation methods, and allergen information. D. Team Collaboration: Collaborate with kitchen and bar staff to ensure seamless order delivery. Communicate effectively with colleagues to coordinate service flow. Support team members during busy periods to enhance overall efficiency. E. Upselling and Promotions: Promote additional items such as special desserts, wine pairings, or promotions. Upsell premium menu items and encourage guests to explore the champagne selection. F. Billing and Payment Processing: Present bills to guests and process payments accurately. Handle cash and electronic transactions with diligence. Provide change and receipts promptly. Qualifications: 1. Previous experience as a waiter/waitress in a fine dining or upscale environment is preferred. 2. Excellent customer service and communication skills. 3. Ability to multitask and work efficiently in a fast-paced environment. 4. Knowledge of food and beverage pairings, including champagnes and wines. 5. Exceptional grooming and professional appearance. 6. Ability to work evenings, weekends, and holidays. Education: A high school diploma or equivalent is required. How to Apply: Interested candidates are invited to submit their resumes and cover letters to giuseppe at ift dot company. Please include "Waiter/Waitress Application" in the subject line. We look forward to reviewing your application. Bar Du Champagne on Henrietta is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply. Note: This job description is intended as a general guideline and should not be construed as an exhaustive list of all responsibilities, skills, and qualifications required for the position. Additional duties may be assigned as needed.
WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested