Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
As a Waiter/Waitress, you will play a crucial role in delivering outstanding service to our guests and ensuring they have a memorable dining experience. You will be responsible for providing attentive and friendly service, taking orders accurately, and delivering food and beverages promptly and courteously. Key Responsibilities: Greet guests warmly, escort them to tables, and provide menus. Take accurate food and beverage orders, answering any menu questions. Enter orders into the POS system and relay them promptly to the kitchen, noting special requests or dietary restrictions. Monitor and maintain table cleanliness, clear empty plates and glassware, and reset tables for new guests. Serve food and beverages professionally, ensuring attractive presentation and guest satisfaction. Promote additional menu items, specials, and beverages to enhance dining experience and boost sales. Present bills, process payments accurately, and handle cash and credit transactions securely. Collaborate with kitchen staff, bartenders, and waitstaff for smooth service coordination. Relay guest feedback and special requests to the appropriate team members. Maintain cleanliness and hygiene standards in the dining area and restrooms. Benefits Hospitality Rewards application WPA medical cash health plan Free lunch Competitive salary and performance-based incentives. Opportunities for career advancement and professional development. Comprehensive benefits package, including health insurance and retirement plans. Employee discounts and perks across portfolio companies Supportive and collaborative work environment.
£17ph guaranteed at minimum Waitress/ter Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed. Waitress/ter Requirements: Endurance to walk and stand for long hours. Flexible work hours. Ability to remain calm and professional with difficult customers. Excellent interpersonal skills. Coordination to carry plates or trays without dropping anything. Available shifts Evenings (Mon-Sat 5.30pm-10.30pm) Lunchtime shifts 12-3pm available after training. Please do not waste your time or my time, unless you have the following; -At least 2 years experience waitressing in a busy restaurant. -Perfectly spoken English -Right to work here in the UK Applicants that do not meet the above criteria will not be entertained.
WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested