Offres coffee shop manager à TwickenhamCréer des alertes d'emploi

3+ year in hospitality experience

We're looking for someone who doesn't just want another hospitality job, but wants to help build one of Fulham's most exciting new independent gelaterias. Café Team Leader / Duty Manager Become the Face of La Gelateria della Luna La Gelateria della Luna is a brand-new independent Italian gelateria opening on Fulham Road. Our vision is simple, to bring authentic Italian gelato, speciality coffee and handcrafted desserts to Fulham, whilst creating an experience that customers will want to return to time and time again. We are looking for a mature, experienced hospitality professional to become the face of our gelateria. This role is perfect for someone with previous hospitality management or supervisory experience who enjoys leading a young team, taking ownership of daily operations and treating the business as though it were their own. As the owner, I will be working alongside the team as much as possible. I am looking for someone I can genuinely trust to confidently manage the business during evenings and weekends, ensuring the highest standards are maintained from opening until closing. Key Responsibilities • Lead the team with confidence and professionalism., • Deliver exceptional customer service at every opportunity., • Prepare and serve speciality coffee, authentic Italian gelato, waffles and desserts., • Support, coach and motivate a young team., • Open and close the gelateria independently., • Operate the EPOS system, • Oversee stock levels, deliveries and daily organisation., • Ensure food safety and hygiene standards are maintained at all times., • Resolve customer enquiries professionally., • Take ownership of the day-to-day operation of the business. Our Standards At La Gelateria della Luna, cleanliness and organisation are non negotiable. The successful candidate will lead by example and ensure that throughout every shift: • Customer areas remain clean, welcoming and presentable., • Counters, coffee stations and preparation areas are spotless., • Floors are checked and cleaned regularly., • Toilets are inspected, cleaned and restocked throughout the day., • Cleaning schedules are completed correctly., • The café is fully prepared for the following day's service before closing. This is a hands-on leadership role. We are looking for someone who is just as happy making coffee, serving customers and helping with cleaning as they are leading the team. About You You will ideally have: • Previous café, restaurant or hospitality management or supervisory experience., • Excellent customer service and communication skills., • A positive and professional attitude., • Strong leadership skills., • Confidence working independently., • High standards of cleanliness and organisation., • Availability to work evenings and weekends., • A genuine passion for hospitality. What We Offer • A friendly and supportive working environment., • The chance to make a real impact and grow with the business., • A workplace where initiative, reliability and hard work are genuinely valued. If you are passionate about hospitality and would like to play a key role in building La Gelateria della Luna from day one, we would love to hear from you. Please send your CV together with a short introduction telling us why you would be the perfect fit for our team. Immediate start available. We are looking for someone who is available to start as soon as possible.

We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that a flawless daytime experience starts with an exceptional barista. The Role: Barista We are looking for a passionate, skilled, and hospitality-driven Barista to join our founding team. As the face of our morning and daytime service, you will be responsible for crafting premium specialty coffee, managing the hot drinks station, and delivering a warm, welcoming experience to the Kew community. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: • Coffee Craft and Consistency: Dial in espresso recipes daily, texture milk to a silky micro-foam standard, and pour high-quality latte art consistently under pressure., • Bar Management: Keep the coffee station, grinders, and espresso machine spotlessly clean, organised, and fully stocked throughout the shift., • Guest Hospitality: Greet guests warmly, take orders accurately, and share your knowledge of our coffee blends and daytime menu with enthusiasm., • Workflow and Speed: Maintain a fast, efficient workflow during peak morning rushes without compromising on drink quality or presentation., • Hygiene and Maintenance: Execute daily and weekly deep-cleaning protocols for the espresso machine (backflushing, steam wands, grinders) and comply with all food safety regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served smoothly together. Requirements: • Proven experience working as a barista in a fast-paced specialty coffee shop or premium restaurant environment., • Solid technical skills, including espresso extraction, milk texturing (dairy and plant-based), and basic latte art., • A warm, engaging personality with a natural passion for customer service and local community building., • Reliable, punctual, and thrives in a bustling, high-energy morning environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritse internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment and high-quality artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a focus on building a sustainable, respectful, and friendly team culture.

At Rozies, we’re more than just a cupcake and coffee shop. We’re a creative and passionate team dedicated to creating sweet experiences. From freshly baked cakes and handcrafted macarons to rich brownies, chunky cookies, celebration cakes, and speciality hot and cold drinks, we take pride in everything we create. Every treat is made with care, creativity, and attention to detail, making Rozies a warm and inspiring place to work and grow. We are seeking a talented Cake Artist and Baker with a strong eye for detail and a passion for exceptional craftsmanship. This role is ideally suited to someone who understands that a beautifully designed cake is more than a dessert; it is a centrepiece that brings elegance, personality, and occasion to life. If you are passionate about cake artistry and take pride in creating work of a consistently high standard, Rozies offers a warm, creative environment in which your talent can flourish. Key Responsibilities • Bespoke Cake Design: Create elegant, bespoke wedding and celebration cakes that reflect each client’s individual style., • Styling and Craftsmanship: Demonstrate exceptional attention to detail through delicate sugar work, hand-crafted decorations, and refined finishing techniques., • Precision Baking: Follow and refine recipes with care and accuracy. At Rozies, we value consistency, flavour, and a polished finish across every product we create., • Workspace Standards: Maintain a clean, organised, and efficient workspace, recognising that excellent craftsmanship begins with high professional standards., • Client Interaction: Occasionally liaise with clients to understand their vision and ensure each bespoke cake is delivered to an exceptional standard. Warmth, professionalism, and strong communication are essential., • Team Collaboration: Work closely with Rosy and her team to deliver outstanding products and memorable customer experiences. Technical Skills Required • Hands-on experience working with ganache, • Strong buttercream finishing skills, • Ability to create bespoke decorations, including fondant figures and cake toppers, • Experience producing and applying edible print toppers Skills and Experience • Strong passion for celebration and wedding cake design, • Demonstrated skill in sugar work, fondant, piping, and contemporary cake decorating techniques, • Previous experience in a cake studio, bakery, or similar environment is preferred, • Culinary or pastry school training would be advantageous but not essential, • Strong time management skills, particularly when working on made-to-order creations, • Excellent communication skills and a positive, professional attitude, • Flexibility to work some weekends, particularly during busy event periods (if needed) At Rozies, we bring creativity and care to every bake. If you are a dedicated cake artist with a passion for exceptional design, we would love to hear from you.

Gelato Maker ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Holland Park. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE: The Gelato Maker will be responsible for creating high-quality gelato and sorbets following established recipes and production guidelines. This position involves executing the gelato-making process, ensuring consistency in taste and texture, and adhering to food safety and hygiene standards. The Gelato Maker will collaborate with the production team and contribute to the development of new flavours to enhance the gelato offerings. The Gelato Maker will work closely and report to the Production Manager. TASKS: 1. Gelato Production: • Prepare gelato and sorbet bases according to standardized recipes., • Operate gelato-making equipment, such as batch freezers and pasteurizers., • Monitor and control temperatures, mixing times, and ingredient proportions during the gelato-making process. • Maintain accurate records of production details, including quantities produced and ingredients used. 2. Quality Control: • Conduct regular quality checks on gelato batches to maintain consistent taste and texture., • Identify and address any issues that may affect the quality of the gelato. 3. Inventory Management: • Assist in managing gelato ingredient inventory and report low stock levels to the supervisor., • Coordinate with the supply chain team to ensure timely and accurate ordering of gelato ingredients. • Perform routine maintenance on gelato-making equipment to ensure proper functioning., • Report any equipment malfunctions or issues to the maintenance department. 5. Health and Safety Compliance: • Ensure compliance with health, safety, and sanitation regulations in production areas., • Promote a culture of safety among production staff, enforcing safety protocols and providing necessary training. • Conduct regular safety inspections and address any identified hazards or risks promptly. REQUIREMENTS: • Proven experience as a Gelato Maker or a similar role in the food production industry., • Familiarity with operating gelato-making equipment, such as batch freezers and pasteurizers. • Strong understanding of food safety and hygiene standards in a production environment., • Creativity and passion for developing new gelato flavors and experimenting with ingredients., • Excellent attention to detail and the ability to maintain consistent quality., • Good communication skills to collaborate with the culinary team and interact with customers. • Flexibility to work varying shifts, including weekends and holidays. AVAILABILITY • Up to 45 hours / week, • Location: 495 Fulham Palace Road, SW6 6SU BUDGET Salary: £13-13.50 / hour

Production Manager ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Holland Park avenue. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE The Production Manager will be responsible for creating high-quality gelato cakes and gelato following established recipes and production guidelines. This position involves executing the gelato cake-making process, ensuring consistency in taste and texture, and adhering to food safety and hygiene standards. The Production Manager will collaborate with the production team and contribute to the development of new flavours to enhance the gelato offerings. The Production Manager will be responsible for ensuring adequate stock levels and ordering of products from different suppliers. TASKS 1. Recipe development & innovation, 2. Create new gelato cake flavors, textures, and designs, 3. Adapt seasonal or trending concepts into products, 4. Cake assembly & decoration oversight, 5. Ensure consistent layering (gelato, sponge, fillings, coatings), 6. Maintain visual presentation standards, 7. Quality control, 8. Taste, texture, structure, and appearance checks, 9. Ensure proper freezing, storage, and shelf life, 10. Customization management, 11. Handle special orders (birthdays, events, dietary needs), 12. Coordinate personalized designs and messages, 13. Production planning & scheduling, 14. Forecast demand (daily/weekly/seasonal), 15. Plan batch production of gelato bases, cakes, and components, 16. Inventory & supply chain management, 17. Order ingredients (cream, chocolate, dry goods, etc), 18. Monitor stock levels and minimize waste, 19. Staff supervision, 20. Train team members on techniques and hygiene, 21. Assign shifts and manage workflow, 22. Process optimization, 23. Improve efficiency in churning, freezing, and assembly, 24. Standardize recipes and procedures, 25. Ensure compliance with food safety regulations (e.g., HACCP principles), 26. Maintain hygiene standards and cleaning schedules, 27. Monitor storage temperatures and traceability, 28. Cost control - manage food cost percentages and production efficiency, 29. Sales coordination - work with front-of-house or marketing on product launches, 30. Reporting - track production output, waste, and product performance REQUIREMENTS • Gelato & pastry expertise, • Organization and time management, • Leadership and team coordination, • Attention to detail (especially aesthetics), • Problem-solving under pressure, • Strong understanding of food safety and hygiene practices in a production environment AVAILABILITY • Up to 45 hours / week - Usual schedule is Monday to Friday, • Location: 495 Fulham Palace Road, SW6 6SU, • Flexibility to work varying shifts, including weekends and holidays BUDGET Yearly salary: £33.000,00 depending on experience