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At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Description\n \n\n Welcome to the heart of Kido, where passion, ambition, and people are at the core of everything we do! As the Deputy Nursery Manager, you'll be more than just a leader; you'll be an ambassador for our values, and a gatekeeper for our vibrant culture. You will also have access to our amazing Kido Benefits such as FREE CHILDCARE, Well-being Perks and extra Annual Leave with length of service! Kido are looking for a Deputy Nursery Manager to join the team at Kido International Nursery & Preschool Tolworth, 228 Red Lion Road, Surbiton, Surrey KT6 7QD\n \n \n The Deputy Nursery Manager role offers a salary range of £33,000 to £39,000 (plus discretionary bonus), and is a full time, 40 hours per week position. Take the chance to build a remarkable career in a fast-growing international company. \n\n \nWhat we’re looking for\n \n\n This is your opportunity to join an amazing growing nursery group who champion career growth like no other! Includes Bonus Scheme \n \n\n\n For the Deputy Nursery Manager role, it is essential that you hold a relevant childcare qualification, Level 3 minimum and have experience working within management in Early Years. Level 2 qualifications in Maths and English including functional skills are also a must if you obtained a Level 3 qualification after 2014.\n \n Unfortunately we are not able to support Sponsorship Application at this time.\n \n \n\n \nOur Kido Benefits! \n \n\n By joining Kido you will get:\n\n\n • 20 days annual leave, plus bank holidays rising to 25 days after 5 years service\n, • Your birthday off\n, • 100% Free Childcare (Subject to availability, T&Cs apply)\n, • Up to £1000 refer a friend bonus\n, • Free Staff Lunches\n, • Annual performance-related pay increases\n, • Brilliant career progression opportunities \n, • Company awards and celebrations\n, • Access to a healthcare cash plan\n, • Early access to pay through the Hastee app\n, • Perkbox discounts and savings on thousands of retailers\n, • Cycle to work scheme\n\n\n Your wellbeing matters – we provide not just a confidential employee assistance programme but access to our wellness hub\n\n \nWhat you'll be doing!\n \n\n • Lead nursery operations by ensuring the smooth day-to-day running of the setting and maintaining high standards of care, education, and compliance. \n, • Manage and develop staff through supervision, appraisals, coaching, training, induction, and professional development opportunities. \n, • Act as the Designated Safeguarding Lead (DSL), overseeing safeguarding practices, referrals, staff training, and child protection procedures. \n, • Maintain health and safety compliance, including risk assessments, fire drills, medication administration, security, and adherence to Health & Safety and COSHH regulations. \n, • Build strong relationships with families, working in partnership with parents to support children's individual needs and provide exceptional customer service. \n, • Ensure EYFS and Ofsted compliance by implementing policies, maintaining accurate records, monitoring quality, and leading inspection readiness. \n, • Drive high-quality teaching and learning by supporting curriculum delivery, monitoring observations and learning journeys, and promoting best practice in early years education. \n, • Oversee staffing and resource management, ensuring appropriate ratios, effective delegation, accurate record-keeping, and efficient use of resources. \n, • Support nursery growth and occupancy through parent tours, events, collaboration with admissions teams, and maintaining excellent parent experiences. \n, • Promote a positive, inclusive culture by leading by example, encouraging teamwork, championing equality and diversity, and supporting continuous improvement across the nursery.\n\n\n What’s next? \n \n\n\n If you’re ready to seize the opportunity to join the Kido team and build a future of possibilities for the children at our Kido nursery, apply today and we’ll be in touch. You can expect an initial phone call with our recruitment team who will take you through the next stages.\n \n \n\n\n If you have any questions, don’t hesitate to reach out to us via careers@kido.school\n \n \n\n\n Find out more about each of our nurseries by visiting https://kidoschools.com/uk/\n\n\n \n Safer Recruitment \n \n\n\n All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website or see .\n \n \n\n\n Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed.\n \n \n\n\n *If you are unsure whether you need to disclose criminal information, you should seek legal advice or you may wish to contact Nacro or Unlock for impartial advice. There is more information on filtering and protected offences on the Ministry of Justice website.\n \n Unlock – phone 01634 247350 text 07824 113848\n\n\n \n *Kido is committed to safeguarding and promoting the welfare of all children. Kido will ensure that our recruitment procedures meet the standards set out in our safer recruitment policy (available upon request) and our selection criteria prevents unsuitable people from gaining access to children. As part of our commitment to safeguarding and promoting the welfare of the children in our care, successful candidates are expected to undergo pre-employment checks including an enhanced DBS and barred lists check.\n\n \nAbout Kido\n\n We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.\n

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Aveni is redefining how financial institutions use AI. We build production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognized as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025, we are backed by leading investors and supported by major financial institutions as we scale rapidly amid accelerating AI adoption in financial services. Our platform enables some of the UK’s largest financial institutions to deploy AI safely in FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We are seeking a Product Manager – Assurance to play a central role in Aveni’s Assurance portfolio: products that help financial services firms govern, test, and assure AI agents and human interactions across the customer journey. This role is primarily focused on Agent Approve, Aveni’s pre-deployment simulation and testing product, with additional responsibility for Detect, our post-interaction compliance assessment product. Agent Approve is a growth-stage product operating in a dynamic regulatory environment. You will own the product from discovery through commercial readiness, helping define Aveni’s position in an emerging market. This is a hands-on, high-ownership product role. You will collaborate closely with the Head of Assurance Products on strategy and roadmap direction while independently driving discovery, prioritisation, delivery, and go-to-market readiness. You will work with engineering, design, customer success, marketing, and commercial teams to turn complex customer and regulatory problems into clear, valuable, and shippable product outcomes. You are well suited to this role if you enjoy operating in ambiguity, can bring structure to complex problem spaces, and possess the judgement to prioritize effectively, distinguishing what matters, what can wait, and what needs validation before building. Own the Agent Approve and Detect product roadmaps from problem discovery and opportunity sizing through prioritisation, delivery, and launch readiness. Lead continuous discovery with customers, prospects, and internal stakeholders, developing an evidence-based view of market direction and urgent problem areas. Translate ideas and customer problems into low- and high-fidelity prototypes to validate assumptions early, reduce delivery risk, and accelerate decision-making. Collaborate closely with engineering and design to convert strategy into executable delivery plans, maintain a prioritized backlog, and support squads through delivery. Build strong relationships across engineering, commercial, customer success, and marketing, serving as a trusted voice on what we are building, why it matters, and how it supports Aveni's Assurance portfolio. Stay current with industry trends, regulatory developments, and competitor activity in financial services compliance, QA technology, and AI assurance, ensuring product decisions are grounded in market context. Use data and metrics to inform prioritization, define product KPIs, and measure the success of features and capabilities. Proven experience as a Product Manager in a B2B SaaS environment, ideally owning a roadmap from discovery to delivery. Domain expertise in financial services, compliance, risk, or regulatory technology, and experience leading stakeholder discovery and translating insights into product strategy. Strong product judgement, clear communication skills, and confidence in shaping problem spaces, defining direction, defending prioritization decisions, and explaining trade-offs to diverse audiences. Analytical rigor, comfort using data to guide decisions, and ability to build trusted relationships with engineers, designers, and senior commercial stakeholders. Self-directed, proactive individuals comfortable in early-stage or ambiguous product environments where the path is not fully defined. Experience with AI-powered products, analytics, or model-driven tooling; familiarity with FCA regulatory frameworks, Consumer Duty, or conduct risk. Exposure to pre-deployment testing, quality assurance, or compliance workflows. Experience writing compelling product narratives for commercial or go-to-market purposes, especially relevant for the growth-stage nature of Agent Approve. You will work on complex and meaningful challenges at the intersection of AI, regulation, and financial services. You will help shape a product category that is growing in importance as financial institutions move from experimenting with AI to deploying it safely, responsibly, and at scale. You will have real ownership, visibility, and the opportunity to influence both product direction and market positioning during a pivotal stage of Aveni’s growth. Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform for selecting the benefits that matter most to you Life insurance, income protection, critical illness cover, and pension with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We strive for an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you are passionate about technology and its role in shaping the future of financial services, we encourage you to apply—even if you do not meet every requirement. We would love to hear from you if you believe you could be a great fit.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm’s Identity team is mission-critical to the customer checkout experience. When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance. Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion. We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments. This work is about shaping how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements. We are a team of six engineers based across Spain and Poland. We are looking for a Senior Software Engineer who can turn ambiguous business and customer problems into reliable, well-designed technical solutions. In this role, you will help shape our quarterly technical direction, translate team goals into concrete projects, and identify cross-cutting risks, tradeoffs, and opportunities. You should be comfortable designing across system boundaries, driving collaboration with partner teams, and advocating for technical investments that improve long-term execution. We’re looking for someone who takes ownership beyond shipping code: raising code quality and review standards, making performance, availability, and scale tradeoffs explicit, and improving the operational health of the systems they own. You’ll help reduce toil, create useful playbooks, mentor engineers, support new hires and interns, and contribute to high-signal hiring. Most importantly, we’re excited to work with someone who leaves things better than they found them, communicates clearly across audiences, uses customer feedback to influence technical plans, and helps the team continuously improve. This is a deeply technical, hands-on coding role where feature velocity and operational excellence go hand-in-hand. You’ll spend most of your week in the codebase - leveraging AI tools to write robust Kotlin and Python, ship impactful features, investigate complex production issues, and keep our systems rock-solid and reliable. This is a high-visibility, high-impact role for someone who wants to work on foundational systems that directly enable Affirm’s global growth. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. · You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. · You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Pay Grade - N Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBR base pay range per year: £120,000–£168,000 GBP Location - Remote UK #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: • Health coverage at no cost: We cover 100% of premiums for employees and their dependents., • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you., • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to., • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and consent to the use of your personal information as described.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our Wealth platform helps financial advice firms transform how advisers and paraplanners work, using AI to automate documentation, improve compliance and streamline client servicing. From meeting summaries and document generation to compliance file checking and workflow automation, we're helping firms deliver a better experience for both advisers and their clients. We're looking for a Product Manager – Wealth to lead the evolution of Aveni Assist, our flagship AI-powered platform for financial advice firms. The role This role is responsible for the strategy, roadmap and delivery of Aveni Assist, driving its continued evolution across core adviser workflows including meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption and satisfaction, and delivering measurable value that drives retention and growth. This is a hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right problems and delivering the highest-value outcomes. We're looking for someone who enjoys understanding complex customer needs, making evidence-based decisions and building products that customers genuinely value. What you'll be doing You'll own the Aveni Assist roadmap end-to-end, balancing investment between new capabilities, product quality and platform improvements to maximise customer and commercial impact. You'll lead continuous discovery with advisers, paraplanners, compliance teams and prospects, building a deep understanding of customer workflows and translating insight into product decisions. You'll rapidly validate ideas using prototypes, customer research and experimentation, reducing delivery risk before committing engineering effort. You'll own beta programmes for new capabilities, working closely with customers to gather structured feedback and determine when features are ready for general release. You'll partner closely with Engineering and Design to translate strategy into clear delivery plans, maintaining a healthy backlog and ensuring features are released with a high standard of quality. You'll build strong relationships across Engineering, Customer Success, Commercial and Marketing, acting as a trusted voice for the product and ensuring customer insight informs decision-making across the business. You'll use customer feedback, usage analytics and product metrics to guide prioritisation, measure success and continually improve the product. You'll stay informed about industry trends, adviser technology, AI developments and FCA regulation, ensuring Aveni Assist continues to lead the market. What we're looking for We're looking for someone with a proven track record as a Product Manager in a B2B SaaS environment, ideally with experience scaling an established product by improving customer satisfaction, adoption and retention. You'll have demonstrable experience leading customer discovery, translating customer insight into product decisions and working closely with Engineering and Design to deliver high-quality software. You'll have excellent product judgement, strong communication skills and the confidence to make difficult prioritisation decisions, balancing customer needs with commercial objectives. You'll be analytically rigorous, comfortable using both qualitative and quantitative data to inform decisions, and capable of building trusted relationships across technical and commercial teams. We're particularly interested in people who are proactive, self-directed and passionate about improving products through continuous iteration and customer feedback. Nice to have Experience with AI-powered products or machine learning technologies would be valuable, as would experience within financial services, wealth management or other regulated industries. Knowledge of FCA Consumer Duty, adviser technology platforms or wealth management workflows would be advantageous, but isn't essential. Experience running beta programmes, defining quality standards for AI-generated outputs or contributing to go-to-market activities would also be beneficial. Why join Aveni? You’ll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You’ll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. You’ll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni’s growth. Benefits at Aveni What you’ll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of the requirements, we’d still encourage you to apply if you believe you’d be a great fit.

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s most exciting unicorns with a team of over 800 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on _) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months. A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels. If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow. We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app. No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks. Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement Working with credit risk and data science on how to apply models to new use cases and opportunities Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it Gathering customer research to get truthful and unbiased reads Building tools and automations with AI that save time for you, the ops team and the wider business Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter. 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value You ask a lot of questions and you're not satisfied until you understand why something is happening You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough You're comfortable with data: you can write SQL or Python and answer your own questions You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention You like days that look different from each other Bonus: experience in lending, payments, fintech or a fast-growing startup Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible. We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do. You'll report to the Senior Product Manager for Customer Management, and work most closely with: A developer and design team split across London and Europe, covering frontend and backend A data science team building models specific to the US business A credit risk team A growth team An operations team The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit. No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported. Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs Top-tier private health insurance Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France) We respect your time and move quickly: Intro call (remote) - 30 minutes with the hiring manager Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager Winning team: the opportunity to scale up one of the world’s most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our _!

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies. Create confidence in your compensation. Payscale. To learn more, visit _. Job Summary Payscale is looking for an experienced Project Manager to support Implementations across the UK, Canada, North America and Australia for our market leading compensation management software. What You’ll Do: Lead, manage and motivate in multiple geographic locations, communicating project progress, and ensuring you take accountability for your delivery. Develop and maintain an end-to-end project plan that delivers the agreed scope of the project to time, budget and quality criteria. Provide timely, precise, accurate and comprehensive project MI. Identify and manage risks, issues, assumptions and dependencies through the full project. Ensure mitigation plans are in place for all risks and issues, and take ownership for ensuring these mitigation plans are executed, or escalate as appropriate. Promote a culture of continuous improvement on projects, support process improvement initiatives, and identify new process improvements. Be an active member of the PM community, contributing to team sessions and central improvement initiatives, and sharing best practice and lessons learned. What We’re Looking For: · Educated to degree level (preferred). · Formal project management training (preferred). · Strong interpersonal skills, coupled with attention to detail, excellent review skills and analytical skills. · Must have strong ability to organize and manage. · Solid change management experience and successfully delivered projects in global organization. · Proven experience in project delivery and process improvement. · Excellent stakeholder management experience, which has been proven at all levels of the organization. · Proactive self-started who can work independently and as part of a team. · Confident and positive individual with a drive to make things better! Location Payscale has an employee centric remote-first model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person for the moments that matter. In our remote-first model, employees can work from the location that works best for them. We do not have centralized corporate offices. Employees can choose to work from home, in company-paid co-working spaces, or any combination of the two that best suits their unique needs. If you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. When it matters (usually no more than a few times a year) we take the time to gather for in-person events. Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. Benefits and Perks All around awesome culture where together we strive to live our 5 values: Data informed decision making. Customer first. Always. Succeed together. Relentless about results. Obsessed with excellence. Lead the change. Shape the standard. An open and inclusive environment where you’ll learn and grow through programs and resources like: Monthly company All Hands meetings Regular opportunities for executive leadership exposure through things like AMAs Access to continued learning & development opportunities Our commitment to a continuous feedback culture which allows us to drive performance and career growth A growing network of Employee Resource Groups Company sponsored volunteer hours And more! Our more standard benefits Holiday – Annual accrual for full time and part time employees Sick Pay – Annual paid time off available Company Paid and Statutory Holidays – Generous time off provided 16 weeks of paid parental leave (top off) for birthing and non-birthing parents Life Insurance - Basic life and AD&D benefit Long term disability & Critical Illness – Coverage for certain types of illnesses and surgeries Medical/Rx, Dental, Telehealth – Coverage for prescription, paramedical, medical supplies, emergency, basic and accidental dental, and virtual health care services Health/Wellness Spending Account – Annual amount provided to you and your family for approved expenses RRSP offered to employees with a 1:1 match up to 4% BenefitHub – Discount marketplace, full access to all your benefits and provider portals Annual remote work stipend to be used on wellness or home office equipment Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you have a disability or impairment and need assistance with the application process, please email _ for support. Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email _

Fawkes & Reece London is seeking an experienced Customer Service Manager to lead on-site teams of customer care coordinators and operatives at a London housing development. Applicants should have a track record in customer-facing roles, with longevity in employment and experience handling defects an

Marketing Manager £55,000–£60,000 | Hybrid | Kingston Upon Thames A high-growth, specialist business is hiring a hands-on Marketing Manager to build a marketing function with real ownership from day one. This is not a role where you inherit layers of approvals, agency dependencies or a rigid marketing playbook. You’ll have the freedom to shape the strategy, prioritise the work and deliver campaigns that directly support commercial growth. • Genuine autonomy and visible impact., • A blank canvas with clear commercial potential., • A senior, hands-on role without the politics of a large marketing department., • Flexible working for the right person, with a minimum commitment of three days per week., • The chance to build something meaningful in a business entering its next phase of growth. The business has built strong momentum through sales, partnerships and a well-established client base. Now, it is investing in marketing as a major growth lever. You’ll work closely with the Chief Growth Officer across a varied remit: developing campaigns, improving the website, activating partnerships, engaging prospects and clients, and making sure every piece of marketing looks and sounds exceptional. • Build and run practical, commercially focused marketing campaigns., • Create engaging email marketing for prospects and existing clients., • Improve website content and landing pages., • Lead partner marketing activity, events and webinars., • Develop polished sales collateral, presentations and customer-facing content., • Bring fresh ideas, sound judgement and pace to an underdeveloped marketing opportunity., • Help shape the tools, processes and marketing roadmap as the function grows., • You’ll be a confident, autonomous marketer who enjoys being close to the work., • You can take a broad commercial brief, challenge it constructively, turn it into a strong plan and deliver it without needing an agency to do the heavy lifting., • You’ll care about the detail - great copy, clean design and a professional finished product - but you’ll also know how to move quickly., • In-house marketing management experience; ideally across 2 roles within SaaS., • Strong copywriting and copy-editing skills., • A good eye for design, presentations and web content., • Experience with HubSpot, Webflow, Microsoft and Google tools - or similar platforms., • Campaign, partnership, event or webinar experience. This is a chance to make your mark quickly: build a high-impact marketing function, see your ideas go live, and directly influence how an ambitious business grows. #J-18808-Ljbffr

Boots UK Banstead, England, United Kingdom Opticians Team Leader at Boots UK. As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include pre‑screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians. • Worked in an Opticians or within an optical environment, • Desire to learn, • Led or coached a team, • Discretionary Quarterly bonus, • Generous employee discounts for you and a second person (terms and conditions apply), • Clinical and Non-Clinical Career development opportunities (Apprenticeships), • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more., • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better. Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis. • Seniority level: Mid‑Senior level, • Employment type: Full‑time, • Job function: Health Care Provider, • Industries: Retail #J-18808-Ljbffr

Department: Professional and Managed Solutions (New Business) Please note: this position is on-site Monday to Friday At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top‑tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high‑quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award‑winning, forward‑thinking, and solution‑focused team, Penta Consulting is the place to grow your career. The Sales Manager will play a key role in leading and scaling our new business sales team with clear accountability for billing performance, revenue growth, team capability, and client development. This role blends leadership with hands‑on sales execution to ensure high‑performance standards, coaching excellence, and consistent, predictable billing. This role champions best practice enables sales excellence across the team, and guides customers from first engagement through to established Key Account status. • Lead, mentor, and develop a high‑performing team of sales consultants., • Deliver structured coaching to improve prospecting, pipeline management, negotiation, and closing skills., • Create a culture of accountability, positivity, and continuous improvement with clear performance rhythms (1:1s, call coaching, desk‑side support, tailored development sessions)., • Ensure new starters are effectively onboarded, motivated and up to speed quickly., • Drive consultants to achieve and exceed monthly, quarterly, and annual billing targets., • Monitor performance metrics, maintain accurate revenue forecasts, and ensure healthy pipeline coverage., • Embed strong CRM discipline and pipeline hygiene to improve predictability of results., • Support team members on key calls, pitches, proposals, and negotiations to raise conversion rates., • Proactively lead from the front by generating and closing new business opportunities., • Identify and prioritise high‑value growth sectors and emerging markets aligned to strategy., • Build new customer relationships via outbound activity, networking, referrals, and targeted campaigns., • Partner with Marketing to maximise inbound opportunities and improve lead quality., • Ensure new clients receive excellent service and are nurtured into high‑value, strategic accounts., • Oversee account development strategies with clear growth plans for each new client., • Collaborate with Delivery, Care, and Operations teams to ensure flawless fulfilment and customer satisfaction., • Use data, insights, and relationship mapping to expand wallet share; identify cross‑sell and upsell opportunities globally., • Ensure compliance with internal processes, billing standards, and contract accuracy., • Work with Company Operations teams to ensure clients are set up cleanly and can scale efficiently., • Maintain alignment with the wider Sales and Leadership teams to ensure consistency of expectations and approach., • Proven experience in staffing/recruitment sales with a consistent personal billing track record., • Strong leadership skills with demonstrable coaching and mentoring success., • Ability to build, develop, and scale sales teams., • Expert understanding of the full recruitment lifecycle and customer sales process., • Skilled in outbound prospecting, consultative selling, and closing., • Strong commercial acumen and a data‑driven mindset., • Excellent communication, influencing, and relationship‑building capabilities., • Proficient with Microsoft Office Suite and comfortable using CRM / sales enablement tools., • Experience in telecoms, digital transformation, or technical staffing markets., • Experience taking small or new accounts through to Key Account status., • Previous leadership of new business pods or sales start‑up teams., • Educated to degree level or equivalent professional qualification., • A motivated, capable sales team consistently exceeding billing targets., • Significant expansion of new business footprint across priority sectors., • New clients smoothly transitioned into scalable, recurring‑revenue key accounts., • Improved sales capability, consistency, and compliance across the team., • Strong internal collaboration and seamless client delivery with Delivery, Care, and Operations., • Christmas & Birthday Leave, • Bike to Work, • Travel Season Ticket Loan, • Company Social Events, • Company Incentive Trips, • Employee Assistance Programme, • Enhanced Family Planning Policies, • FT1000 - Financial Times & Statista's list of fastest growing businesses in Europe 2026, • Sunday Times Best Companies to work for 2026 & 2025, • King's Award for Enterprise (International Trade) 2025, • London Business Awards (International Business of the Year) 2025, • London Business Awards (Overall Winner) 2025, • TIARA Awards (Growth Company of the Year) 2025, • TIARA Awards (UK Specialist of the Year (Over £20m)) 2025, • Recognised in the Sunday Times 100 2025, • Shortlisted for the Growing Business Awards (2 categories) 2026, • Shortlisted for the TIARA Awards (3 categories) 2026, • Shortlisted for the Private Business Awards (Scale Up of the Year) 2026, • Shortlisted for the National SME Awards (2 categories) 2026 #J-18808-Ljbffr

Ready to find the right role for you? Account Based Marketing Market Research Executive Salary: £30,000 dependant on experience plus bonus and other Veolia benefits Hours: 40 hours per week Location:Hybrid working in our Cannock office When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment and contribute to our inclusive culture. • 25 days of annual leave, • Access to our company pension scheme, • Discounts on everything from groceries to well known retailers, • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to, • One paid days leave every year to volunteer and support your community, • Ongoing training and development opportunities, allowing you to reach your full potential, • Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards., • Accountable for supporting the ABM Manager in the delivery of the ABM strategy., • Conduct comprehensive research of high-value target accounts, key stakeholders, competition and the offering to ensure communication resonates with the right decision makers., • Develop in-depth insights reports for key accounts including comprehensive stakeholder mapping and individual persona development., • Prepare research recommendations and strategic insights for campaign development., • Work with the communications to utilise media resonance and social listening tools to gather insights for ABM campaigns., • Support in the execution of multi-channel ABM campaigns across current marketing automation software., • Utilising full Marketing tech stack., • Collaborate with cross-functional teams, including wider marketing, business development, policy and technical to ensure alignment and maximise the impact of ABM initiatives., • Ensuring the alignment of messaging, content and delivery channels, as well as managing expectations of projects and working to a deadline to support the team and wider business., • Responsible for relationship building and nurturing across target accounts to deliver marketing qualified contacts., • Ensuring all Marketing generated data is managed legally and appropriately, • Ownership of personal development plan to self-develop in marketing and professional skills, ensuring you are keeping on top of your specialism and up-to-date on prospect news and new trends in the marketing industry., • Responsible for establishing relationships across the business units that ABM directly links into, • Responsible for becoming a key point of contact for wider stakeholders outside of senior leadership teams, • Responsible for developing progressive rapport with designated business development leads, • Responsible for keeping on top of sector trends and developing relationships with customers when marketing opportunities arise, • Responsible for GDPR managed data to utilise in campaigns, • Marketing experience, preferably in a B2B environment - essential, • Proven track record of cross-functional working - essential, • Integrated marketing - essential, • Market Research - essential, • Market intelligence and competitive analysis - essential, • Research methodology and insights driven generation - essential, • Stakeholder mapping - essential, • Project management - desirable, • Account management - desirable, • Salesforce & Marketing Cloud experience - desirable, • Brand marketing - desirable We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. Ready to see the world as we do? Who is Veolia? Where other people see waste, our community here at Veolia see opportunity. We're determined to push for ecological transformation through waste, water and energy, and are committed to getting the tough jobs done. And most importantly, we see the potential of every member of our team, and are giving them the chance to realise it with us. Whether it's their potential, their commitment or their impact, we see it all. And with our values being community spirit, responsibility, innovation, customer focus and respect they keep us focused on those who matter – all 14,000+ of our employees, our customers and our communities too. #J-18808-Ljbffr

Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: • Water, • Transport, • Built environment, • Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: • Tunnelling, • MEICA, • Temporary and permanent design, • Steel-fabrication, • Signs (design and fabrication), • Health & safety equipment and products, including PPE, • As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies., • Job security, long-term secured work through various frameworks and large infrastructure schemes, • A broad range of civil engineering, mechanical and electrical schemes across some of the UK's largest infrastructure projects and clients, • Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success The Site Agent will be responsible for managing the construction site to achieve the required project delivery in line with customers' objectives, while maintaining standards of health and safety, quality, environmental impact, and cost control. You will be responsible for delivering various projects to the specified quality, within the required programme, and with maximum commercial performance. The successful candidate will work closely with the Contracts Manager/Project Manager, engineers, and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. • Overall responsibility for the successful delivery of various projects in the Civils and Water sectors, • Deliver the work to the specified quality without defects, • When required, lead a team of Sub Agents, Engineers, and Foremen to deliver the work safely without environmental incidents, and to the specified quality., • Ensure production and implementation of Project Plans, RAMS, and ITP as well as Waste Management Plans, when specified, in line with Company procedures, • Ensure the commercial performance of the contract is maximised, • Produce and manage the project construction programme as well as produce a 2-week look-ahead., • Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks, • Undertake an ambassadorial role representing the business to customers, the public and official bodies, • Deliver product to customer requirements and satisfaction, • Populate and manage the Barhale cost plan for the project, • Maximise project value, • Ensure detailed site diaries/records are completed, • Maintain commercial tension to drive out cost and challenge the status quo, • Endeavour to spot and highlight value engineering opportunities, • Produce good quality, accurate monthly reports internally and for the Client, • Chair weekly site meetings in line with Company procedures, • Experience of working within Civil Engineering and as a Site Agent for a contractor, delivering projects in a highly regulated environment, • Working knowledge of contract conditions, CDM regulations, Design Management, Programme and Risk Management and cost control, including forecasting, actual cost, and value reporting, • Good knowledge of specifications and testing regimes relevant to general civil engineering, • Degree/HNC in Civil Engineering, or equivalent, • CSCS Mandatory, • IOSH Managing Safely or SMSTS, • Temporary works Coordinator, • Confined space training, • Excellent communication, people, and team management skills, • Ability to challenge designs and resolve problems to a conclusion, • Ability to demonstrate the right behaviours and lead the team to ensure the culture is in line with our Company values, • CEng MICE, or equivalent, • Knowledge of Primavera P6 software, • Understanding of JCT and NEC forms of contract Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. • Competitive salary, • Company Pension, • Life Assurance, • Private Medical, • 25 days of annual leave in addition to 8 public bank holidays and loyalty days, • 8 hours volunteering, • Employee Assistance Programme to support your mental, physiological and financial wellbeing, • Flexible benefits via salary sacrifice, • Company car/green car scheme/car allowance/Van (dependent on position), • Leadership & management training and coaching, • Regular line management engagement and appraisal to support your career progression, • Development supported by internal and externally delivered training, • Continuous service awards #J-18808-Ljbffr

Location: Hybrid – 3 days a week at Hook, Hampshire Full Time | Permanent Circa £45,000 PA Are you an analytical finance professional with a passion for process improvement and delivering excellent customer outcomes? Do you enjoy working collaboratively, solving problems and using data to drive operational performance? We're looking for an Order to Cash (OTC) Analyst to join our Group Finance Services (GFS) team. This is an exciting opportunity to play a key role in supporting our global Order to Cash operation, working closely with our offshore Business Process Outsourcing (BPO) partner to ensure efficient, effective and compliant finance processes across Serco. This role offers excellent exposure to a large, international finance function, providing significant opportunities for personal development, continuous improvement and career progression. Reporting to the OTC Manager, you'll support the day-to-day operation of the Order to Cash function within the GFS Hub, helping to ensure high-quality service delivery. Working closely with our offshore processing team and stakeholders across the business, you'll analyse operational performance, resolve issues, improve controls and identify opportunities to enhance processes. You'll also contribute to transformation initiatives that drive greater efficiency, consistency and service excellence. This is an ideal opportunity for someone who enjoys working in a fast-paced, collaborative environment where no two days are the same. • Supporting the day-to-day performance of the Order to Cash function and our offshore BPO partner., • Reviewing service level agreements (SLAs), KPIs and operational performance to identify improvement opportunities., • Analysing monthly controls and working with teams to resolve control failures or observations., • Supporting the resolution of operational issues while identifying root causes and preventative actions., • Monitoring Operational Level Agreement (OLA) performance, identifying trends and working with stakeholders to improve outcomes., • Promoting best practice across Order to Cash processes and supporting standardisation across the business., • Contributing to finance transformation, process improvement and system enhancement initiatives. You’ll be a proactive finance professional with excellent analytical skills and a continuous improvement mindset. • Experience across the end-to-end Order to Cash (OTC) process, from customer onboarding through to cash collection and payment accounting., • Strong knowledge of Order to Cash processes gained within a large or complex organisation., • Experience working within a shared services environment or alongside an outsourced finance provider., • Excellent analytical skills with strong attention to detail., • Confidence interpreting financial data, KPIs and performance metrics., • Good knowledge of Microsoft Office, particularly Excel., • Experience working with offshore Business Process Outsourcing (BPO) providers., • SAP experience., • Experience supporting finance process improvement or transformation initiatives. At Serco, you'll join a global organisation where your ideas are valued and your development matters. As part of our Group Finance Services team, you'll work on meaningful projects that improve the way finance services are delivered across multiple regions and business units. • 25 days annual leave, • Pension – 6%, • Chance to contribute to innovation in the public services, • A company passionate about diversity and inclusion, • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships., • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more., • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco., • A safe and supportive culture. If you're looking to build your finance career while making a real impact on operational excellence, we'd love to hear from you. At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form., • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). #J-18808-Ljbffr

Join to apply for the Regional Nurse Manager - London role at Superdrug At Superdrug, we’re looking for a Regional Nurse Manager to lead and inspire our in-store London nurse team. Reporting to the National Nurse Manager, this role leads a team of nurses to deliver safe and effective patient services and achieves commercial goals by providing direction and support to ensure services are delivered consistently, professionally and profitably. • Location: Field Based – London, • Hours: 37.5 hrs per week, • Salary: £Competitive, • Competitive salary with up to 25% annual bonus potential, • Company Car/Cash Allowance, • Private Medical Insurance, • Real-time earnings tracking with Wagestream, • Up to 33 days holiday (including bank holidays), • Up to 30% discount at Superdrug for you and a nominated person, • Discounted services including Online Doctor, • Access to Aviva Digicare Workplace+ for you and your family – including Digital GP, mental health consultations, and annual health checks, • Excellent training and development opportunities, • Cycle to work scheme, • Annual NMC fees paid, • Invitations to our annual Healthcare Conference, • Enhanced leave policies for life’s important moments, • Deliver the nurse clinic and private services budget., • Lead, coach, and develop nursing staff to provide exceptional patient care and customer experience., • Implement best practice and optimal working across all clinics., • Build strong relationships with local authorities, GPs, hospitals, and key stakeholders., • Ensure compliance with SOPs, clinical audits, and governance standards., • Promote healthcare services to customers and stakeholders., • Support recruitment, induction, and ongoing development of the nurse team., • Stay up-to-date with NHS, Public Health, and private sector healthcare requirements., • Significant experience leading a team of clinical experts in a field-based role., • Understanding of retail or commercial business principles., • Experience as a Revalidation lead., • Strong planning and time management skills in a fast-paced environment., • Full UK driving licence and willingness to travel extensively (including overnight stays). 21st January 2026 For information on how we manage and store your data, please visit: www.superdrug.jobs/privacy-policy/ #J-18808-Ljbffr

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care. You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving. • Good leadership skills people want to follow—positive, proactive, and full of energy., • You’re curious by nature, always learning, and eager to see the bigger picture., • You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong., • Step up, stay flexible, and set the tone by getting things done., • You’re fair, open to feedback, and thoughtful in how you make decisions., • You genuinely care about people, support growth, and help create a positive team vibe. If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow. #J-18808-Ljbffr

Our client is looking for a Service Advisor to join the team at their Salisbury site. Salary: Basic £29,500 OTE £36,000 Driving Licence Required: Yes 8am -6pm Monday - Friday 1 in 3 Saturday Mornings 42.5 hours per week As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team. You’ll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you’ll help ensure a seamless and high-quality customer journey from start to finish. • Previous experience in a service advisor or senior customer service role (automotive essential), • Excellent communication and administrative skills, • Ability to lead by example and support team development, • Full UK driving licence JBRP1_UKTJ #J-18808-Ljbffr

Full time - 35 hours per week 12-month fixed term contract Office Location: Croydon Patch Area: Croydon, Sutton & Bromley Hybrid working (1-4 days onsite and in the office, dependant on business requirements) Salary - £45,980 P.A. Reports to: Repairs Manager • Benefits on offer: 25 days leave (+1 day increase after each year of employment), extra holidays for celebration days, matching pension, private healthcare and health plan benefit provider, flexible working, and more. Interviews: Tuesday 25 August Advert Closing: Sunday 16 Aug @ 23:59 A resident-focused and experienced Resident Liaison and Repairs Lead to join our Property Services team. You will act as the key link between residents, contractors, and internal teams, ensuring residents are kept informed, supported, and satisfied throughout repairs, maintenance, and improvement works. This role will have a particular focus on managing sensitive cases, including damp and mould, disrepair claims, and ensuring compliance with Awaab’s Law. You will play an important role in delivering a responsive repairs service, supporting vulnerable residents, and helping to improve resident experience. • Strong understanding of damp and mould issues, housing standards, and resident safety, • Experience working within a housing repairs environment, • Knowledge of Awaab’s Law, Housing Health and Safety Rating System (HHSRS), and disrepair processes, • Excellent communication skills with the ability to manage sensitive conversations, • Strong organisational and case management skills, • Ability to manage your own workload, prioritise tasks, and meet deadlines, • Good IT skills and experience maintaining accurate records, • Basic DBS check, • Full UK Driving Licence (own vehicle preferred) You will bring a customer-focused and empathetic approach, with the ability to build positive relationships with residents, contractors, and colleagues. You will be confident managing challenging situations, coordinating repairs cases, and ensuring actions are progressed effectively. You will have excellent attention to detail and a commitment to compliance, accountability, and delivering high-quality services. You will also be a collaborative team player who is adaptable, resilient, and committed to making a positive difference for our residents. • Resident engagement and communication, • Repairs and maintenance coordination, • Damp and mould case management, • Disrepair case management, • Contractor management, • Complaint handling, • Compliance monitoring and reporting, • Problem solving and decision making Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across three London Boroughs: Croydon, Sutton and Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. We aspire to build more quality homes and continue to have a positive impact on the local communities in which we operate. Our focus is on ensuring our residents are happy and safe in their homes. ccha is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application please contact #J-18808-Ljbffr

We’re partnering with one of the world’s most respected FMCG groups to find a Senior National Account Manager to lead one of their biggest UK grocery accounts. This is a high-impact, high-visibility role in a business that’s known for developing future leaders. You’ll be owning the commercial agenda with a Top 4 grocer, working cross-functionally with marketing, finance, supply chain and global teams, and making a real strategic difference. If you're looking for a step up in profile, pace, and progression—this is it. This global FMCG powerhouse has a presence in over 100 markets and owns some of the most recognised consumer brands across food, beverage, personal care and more. The commercial function is best-in‑class, with a strong internal promotion track record and a culture focused on development, inclusion and innovation. People stay here because they grow here. • Own and lead a major Top 4 UK grocery retail account (Tesco, Sainsbury’s, Asda or Morrisons), • Deliver growth across revenue, margin and market share, • Manage the full P&L and develop compelling customer strategies, • Work closely with internal stakeholders (Marketing, Category, Finance, Supply Chain), • Present to senior stakeholders and influence strategic decisions at UK and global level, • Be a visible leader and role model within the commercial team, • Solid FMCG commercial background — ideally in NAM/SNAM roles, • Experience managing Top 4 grocery retailers, • Confident P&L owner with strong commercial acumen, • Strategic thinker with the ability to influence senior stakeholders, • Gravitas, ambition, and a collaborative style, • A background in buying (retail side) could also be a great fit, • Bonus, car allowance, and full benefits package, • Long-term career growth in a global, people-led business, • Hybrid working: 2–3 days in South West London HQ, rest remote This is a great opportunity with one of the largest FMCG companies in the world and offer further career progression moving forward. #J-18808-Ljbffr

Repairs Manager role at ccha Location: Croydon | Contract: 1 Year Fixed Term | Hours: 35 per week | Type: Hybrid (1‑4 days in office) Salary: £59,452.64 per annum Reports to: Director of Homes (DOH) • Lead on the operational development and performance of Repairs Services and support the stock investment function, including the effective management and delivery of all repairs and maintenance related contracts., • Support DOH in Strategic Development of service in line with regulatory requirements and continuous improvements., • Responsible for ensuring all relevant policies, procedures and working practices including strategies, procurement and contract management systems are compliant and deliver value for money and that ccha work in accordance with them., • Support active asset management in conjunction with the Asset Manager., • Contribute to the wider Management Team and the continued development of ccha. This will include acting as one of our Health and Safety Co‑ordinators for designated areas of responsibility, and undertaking research on complex issues, translating strategies and policies into operating principles and recommending courses of action or changes to policies and procedures across the organisation., • Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services and provide excellent customer service to all internal and external customers., • Work within the ccha’s policies at all times and in all aspects of service delivery and employment and ensure that ccha and its employees comply with all legal, statutory, and regulatory requirements along with best practice., • Experience leading repairs, maintenance or asset management services within housing or property sectors, • Strong contract management and budget monitoring skills, • Knowledge of housing regulations, compliance and health and safety, • Excellent leadership, communication and stakeholder management abilities, • A commitment to continuous improvement and customer service excellence, • Right to work in the UK, • Basic DBS check, • Full UK driving licence At ccha, you’ll enjoy 25 days annual leave (plus additional days for celebration and service), a matched pension, private healthcare and wellbeing plan, flexible working, and the chance to be part of a supportive, values‑driven organisation. Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales. Please apply via about-us/working-for-us/ where the full job description can be found. To complete an application, use the ccha website. Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application, please contact . #J-18808-Ljbffr

Membership Support Executive Epsom | Hybrid Working (1 day per week| | Finance Operations | Permanent | Full Time Up to £26,500 per annum, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Membership Support Executive , you’re an excellent communicator with confidence to deal with challenging situations. You will confidently work in a team environment and support colleagues whilst also achieving your own objectives and targets. You are Flexible and open to change and new information; adapting behaviours and work methods accordingly. As our Membership Support Executive you will: Support on membership applications, cancellations, payment updates and reporting, for sites and central contracts. Managing the maintenance of all member data. Integrity control on financial credits in the system, top ups with a valid corporate membership, validating corporate discounts and age-related memberships. Handling various types of communications and requests direct from members and staff. Liaising with gym management and staff to ensure prompt response to member queries and complaints. Providing an excellent level of support and customer service at all times. To succeed as a Membership Support Executive you will need: Excellent communication skills and objective attitude to challenging situations. Managing and adapting to varied workloads and responsibilities. Administration experience Experience in a customer service environment Experience, Knowledge & Expertise – Desirable: Experience in a membership environment highly desirable. Experience with Gym Manager Membership system desirable. Experience with using different systems. Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. #J-18808-Ljbffr

Overview As Engineering Manager (AI) within Advanced Analytics (DA3) in the Chief Data & AI Office at Allianz Partners, you will manage our AI engineering teams: engineers who build agent-based AI services and conversational/voice AI systems that integrate with our digital insurance products. The remit covers two delivery surfaces: agent-based AI services consumed by domain teams via API (and conforming to Core Backend client libraries / API conventions where applicable), and voice/conversational AI experiences for customer-facing and operational use cases. You will own people management, performance, hiring, resourcing, and delivery leadership. Technical decisions stay with the senior engineers and technical leads in each team. Your role is to build the people structure, capacity, and ways of working that let those engineers ship applied AI into production. You'll partner with peer Engineering Managers on cross-team dependencies, with the AI Governance Review forum on AI compliance and ethics review, and with the Head of AI Platform & Engineering (HoP&E) as CAB chair on AI service change windows. Key Responsibilities • Manage and grow the AI teams: hiring, onboarding, performance management, career development, and 1:1s for ML/AI engineers, computational linguists, conversational AI engineers, and AI specialists embedded with delivery teams., • Capacity-balance engineers across the agent and voice surfaces in response to demand from domain teams; coordinate with senior leadership on team sizing and skill mix., • Coordinate the embedded-AI-specialist model with the backend Engineering Manager: agree how specialists join domain delivery, how their performance is reviewed, and how their work is balanced between embedded delivery and central capability building., • Coach and develop the technical leads in both teams: support them as authorities on prompt engineering, agent design, NLU/NLP, and voice flow design while keeping standards consistent., • Work with the AI Governance Review forum (the dedicated AI-ethics body in the hub operating model) on AI compliance reviews: model choices, data handling, bias review, and compliance attestations., • Coordinate change windows for AI service rollouts through the HoP&E-chaired CAB; feed the change calendar to the Run & Change service layer., • Help balance the agent and voice roadmaps: ensure investment is staged correctly across each surface and the hybrid use cases that span both., • Coordinate with backend leadership on how AI services are consumed in production., • Coordinate with frontend leadership on AI-driven UX patterns., • Work with delivery leads on ceremonies, cross-team planning, and continuous improvement of delivery flow., • Run hiring loops: design interview rubrics for ML/AI engineers, computational linguists, conversational AI engineers, and embedded AI specialists aligned with the team's applied-AI delivery model. Required Experience And Skills • 8+ years engineering experience with at least 3 years in a people-management role leading applied AI, ML, or conversational AI delivery teams., • Track record managing 6 to 15 engineers across at least two distinct teams or specialisations (e.g., ML engineering and conversational/voice AI)., • Strong technical literacy in the AI stack, enough to mentor and challenge but not to override technical leads:, • LLM-based agent systems: prompt engineering, agent design patterns, evaluation, retrieval augmentation., • Voice and conversational AI platforms: NLU/NLP system design, speech pipeline integration, dialogue management., • Production deployment of AI services on Kubernetes: API design, observability, latency and cost control., • Embedded-specialist delivery models: placing specialists into product teams without losing central capability ownership., • Experience running structured hiring at scale for AI roles: rubric-based interviews, calibration, and onboarding programmes., • Experience with formal performance management cycles, career frameworks, and compensation calibration., • Comfortable working with formal AI governance and ethics review processes; familiarity with AI compliance requirements in regulated industries., • Demonstrated ability to coordinate across organisational boundaries: peer Engineering Managers, governance, backend and frontend delivery teams, and external vendors. Ways of Working • Leads through coaching, not directing: defers technical authority to senior engineers and technical leads., • Comfortable in agile, iterative delivery environments with a clear bias for unblocking the team over centralising decisions., • Pragmatic about applied AI: focused on shipping AI capabilities into production for measurable business outcomes, not on research for its own sake., • Clear communicator across global, cross-functional stakeholders; able to translate AI capability and reliability into business impact for non-technical audiences., • Pragmatic adopter of AI-assisted developer tools (e.g., GitHub Copilot, Claude Code) and supports the team in integrating them into daily delivery. Nice to Have • Experience leading distributed AI delivery teams., • Background in voice or conversational AI at production scale (IVR replacement, contact-centre automation, voice-first product experiences)., • Experience operating an embedded-specialist model alongside a central capability team., • Experience with AI governance frameworks: model cards, bias audits, regulatory attestations., • Insurance or financial services domain familiarity (claims, policy, payments)., • Experience in regulated industries (insurance, finance, healthcare) where compliance, audit, and access control are part of standard delivery practice. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow. Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘s company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group. #J-18808-Ljbffr

My client are a small independent Housing Developer specialising in building luxury property in London & the surrounding areas. I am currently looking for an experienced Customer Service Manager to join a team of coordinators, operatives & reporting to the Head of Customer Service. You will need experience dealing with defects, completions, you will need to have worked in a customer facing role previously & your CV will need to demonstrate longevity & a stable employment profile As a Customer Service Manager you will be required to: • Lead an on site team of customer care coordinators & operatives, • Ensuring all customer service queries are directed to the relevant person or dealt with, • Deal with escalated complaints, • Monitor defects & update the system, • Track customer issues and closing them off once dealt with, • Deal with handovers with customers & performing home demonstrations, • Promoting a good working relationship with site teams #J-18808-Ljbffr

Dignity Funeral Directors is looking for a Cluster Manager to oversee 16 funeral homes across South West London and Surrey, covering multiple sites with regular travel. You will lead Funeral Directors and Senior Funeral Directors, driving operational excellence, customer care and local market growth

Location: Hybrid - attached to Hook / London Security Clearance: Security Clearance (or ability to obtain) Travel: National travel required £60,000 - £65,000 PA + Bonus + Company Car + Private Medical Insurance Make a real impact on the future of Defence At Serco, we're trusted to deliver critical services that support the UK's Defence sector. As our Business Development Manager, you'll play a pivotal role in helping grow our Defence business by identifying and developing opportunities within our existing customer base, contracts and capabilities. Working closely with operational leaders, contract managers and central growth teams, you'll help shape new opportunities, maximise the value of existing frameworks and ensure in-contract growth opportunities are identified, governed and successfully delivered. This is an exciting opportunity for someone who enjoys building relationships, spotting commercial opportunities and turning ideas into tangible business growth. • Identify and develop organic growth opportunities across the Defence portfolio, working with existing customers, operational teams and internal stakeholders., • Support contract managers and delivery teams to identify, qualify and progress in-contract growth opportunities., • Manage Defence framework activity, maintaining visibility of opportunities, coordinating submissions and ensuring governance requirements are met., • Maintain accurate opportunity pipelines and reporting through MS Dynamics and other internal systems., • Coordinate governance activities, including gate reviews, reporting and compliance with the Serco Management System (SMS) and Defence Growth Protocol., • Work collaboratively with bid teams, technical specialists and operational colleagues to shape compelling customer solutions., • Build and maintain strong relationships with Defence customers, internal stakeholders and SME partners., • Represent Serco at customer meetings, conferences and industry events to help promote our Defence capabilities., • Capture and apply lessons learned to continuously improve future opportunities and delivery. What You'll Bring We're looking for someone who combines commercial awareness with strong stakeholder management skills and an understanding of the Defence environment. • Experience working within the UK Defence sector., • Experience identifying, developing or managing business growth opportunities within existing customer accounts or contracts., • Knowledge of public sector procurement processes and framework agreements., • Experience managing opportunities, projects or bids through structured governance processes., • Strong stakeholder management skills with the ability to influence across a complex, matrix organisation., • Experience using CRM or opportunity management systems such as MS Dynamics., • Excellent communication, organisational and relationship-building skills., • The ability to manage multiple priorities while maintaining attention to detail. Joining Serco means becoming part of a business that delivers services which matter. Across Defence, Justice, Health, Transport and Citizen Services, we help governments and organisations deliver essential public services every day. You'll work alongside talented colleagues who are passionate about making a difference, with opportunities to develop your career, broaden your experience and contribute to some of the UK's most important Defence programmes. • Hybrid working., • Competitive salary and benefits package., • Company pension., • 25 days' annual leave plus bank holidays., • Opportunities for learning, development and career progression., • A supportive, inclusive and collaborative working environment. Please note This role requires national travel and is subject to Security Clearance. Candidates must be eligible to obtain and maintain the appropriate level of clearance. At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form., • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). #J-18808-Ljbffr

Job Title: Sales Manager Reporting to: Group Sales Director Department: Professional and Managed Solutions (New Business) Location: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG Please note: this position is on-site Monday to Friday At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you’re looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. The Sales Manager will play a key role in leading and scaling our new business sales team with clear accountability for billing performance, revenue growth, team capability, and client development. This role blends leadership with hands‑on sales execution to ensure high‑performance standards, coaching excellence, and consistent, predictable billing. This role champions best practice enables sales excellence across the team, and guides customers from first engagement through to established Key Account status. • Lead, mentor, and develop a high-performing team of sales consultants., • Deliver structured coaching to improve prospecting, pipeline management, negotiation, and closing skills., • Create a culture of accountability, positivity, and continuous improvement with clear performance rhythms (1:1s, call coaching, desk-side support, tailored development sessions)., • Ensure new starters are effectively onboarded, motivated and up to speed quickly., • Drive consultants to achieve and exceed monthly, quarterly, and annual billing targets., • Monitor performance metrics, maintain accurate revenue forecasts, and ensure healthy pipeline coverage., • Embed strong CRM discipline and pipeline hygiene to improve predictability of results., • Support team members on key calls, pitches, proposals, and negotiations to raise conversion rates., • Proactively lead from the front by generating and closing new business opportunities., • Identify and prioritise high-value growth sectors and emerging markets aligned to strategy., • Build new customer relationships via outbound activity, networking, referrals, and targeted campaigns., • Partner with Marketing to maximise inbound opportunities and improve lead quality., • Ensure new clients receive excellent service and are nurtured into high-value, strategic accounts., • Oversee account development strategies with clear growth plans for each new client., • Collaborate with Delivery, Care, and Operations teams to ensure flawless fulfilment and customer satisfaction., • Use data, insights, and relationship mapping to expand wallet share; identify cross-sell and upsell opportunities globally., • Ensure compliance with internal processes, billing standards, and contract accuracy., • Work with Company Operations teams to ensure clients are set up cleanly and can scale efficiently., • Maintain alignment with the wider Sales and Leadership teams to ensure consistency of expectations and approach., • Proven experience in staffing/recruitment sales with a consistent personal billing track record., • Strong leadership skills with demonstrable coaching and mentoring success., • Ability to build, develop, and scale sales teams., • Expert understanding of the full recruitment lifecycle and customer sales process., • Skilled in outbound prospecting, consultative selling, and closing., • Strong commercial acumen and a data-driven mindset., • Excellent communication, influencing, and relationship-building capabilities., • Proficient with Microsoft Office Suite and comfortable using CRM / sales enablement tools., • Experience in telecoms, digital transformation, or technical staffing markets., • Experience taking small or new accounts through to Key Account status., • Previous leadership of new business pods or sales start-up teams., • Educated to degree level or equivalent professional qualification., • Christmas & Birthday Leave, • Workplace Pension, • Bike to Work, • Travel Season Ticket Loan, • Company Social Events, • Company Incentive Trips, • Health & Wellbeing Cash Plan Scheme, • Employee Assistance Programme, • Enhanced Family Planning Policies, • FT1000 - Financial Times & Statista's list of fastest growing businesses in Europe 2026, • Sunday Times Best Companies to work for 2026 & 2025, • King's Award for Enterprise (International Trade) 2025, • London Business Awards (International Business of the Year) 2025, • London Business Awards (Overall Winner) 2025, • TIARA Awards (Growth Company of the Year) 2025, • TIARA Awards (UK Specialist of the Year (Over £20m)) 2025, • Recognised in the Sunday Times (Apply online only), • Shortlisted for the Growing Business Awards (2 categories) 2026, • Shortlisted for the TIARA Awards (3 categories) 2026, • Shortlisted for the Private Business Awards (Scale Up of the Year) 2026, • Shortlisted for the National SME Awards (2 categories) 2026 #J-18808-Ljbffr

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. We're looking for a motivated Senior Marketing Executive to support initiatives that grow and retain our courier base across our fast-growing courier network in the UK & Ireland. This generalist role offers the opportunity to work across multiple disciplines, requiring creative thinking and strong analytical skills. You will collaborate with data sources to understand courier behaviours and work closely with key stakeholders to deliver B2B marketing plans within the Partner and Courier Marketing team. Living our behaviours of lead, deliver, and care, you will bring a customer-centric approach to drive positive impact, support business performance, and foster teamwork to help us stay ahead. We offer a hybrid working policy with three days working from the office and the remaining two from home. • Support the delivery and ongoing development of our courier loyalty programme, helping to drive engagement, retention, and value for couriers., • Support marketing initiatives that strengthen our proposition and position us as the first choice for couriers., • Analyse marketing campaign performance using systems such as Tableau and Google Analytics to track results., • Implement, test, and optimise marketing activities to continually raise the bar for our results., • Build and maintain strong working relationships across internal teams and external partners to ensure smooth collaboration., • Produce clear, high-quality marketing materials and campaign documentation to align teams with business goals., • Support the Senior Marketing Manager in shaping and delivering the overall courier marketing strategy., • Work with our copywriter to produce compelling marketing copy for product changes, operational updates, and brand communications., • Own administrative details by raising POs, processing invoices, and tracking overall budget spending., • Experience in marketing with a proven track record of delivering successful insight-led campaigns., • A proactive and entrepreneurial mindset, remaining dedicated and committed to achieving goals., • Excellent communication skills with the ability to build strong relationships with internal and external partners., • Strong project management and multitasking skills to move fast, manage priorities, and own your results., • A creative and analytical mindset focused on using tech and data to raise the bar and drive excellence., • A team player attitude focused on lifting each other up, collaborating respectfully, and celebrating team wins., • The ability to act responsibly while making decisions that directly benefit our courier community., • A commitment to simplifying language and processes to create clarity across the business. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy. It's a competition for something incredibly valuable - our customers' choice. Every time a customer decides where to order, they're picking a side. By truly living our values and embodying our behaviours, we're building a customer-first culture which enables us to stay one step ahead of the competition. No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys. Are you ready to join the team? #J-18808-Ljbffr

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, on-going temp contract £19.55 - £20.78 per hour (umbrella), 40 hour week We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance service. Duties and Responsibilities Respond to customer care issues and expressions of dissatisfaction. Create action plans to ensure complaints are resolved effectively. Proactively respond to concerns at the earliest stage to prevent escalation where possible. Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed of outcomes. Maintain the company's complaints log and analyse data to identify trends, lessons learned, and opportunities to improve services. Arrange appointments for any follow-up works required and ensure these are completed to the resident's satisfaction. Arrange compensation or goodwill gestures where appropriate, subject to approval by the Customer Service Manager / Divisional Manager. Respond to expressions of dissatisfaction received via the text message service within agreed timescales and ensure issues are addressed. Ensure resident telephone surveys are conducted and recorded, taking appropriate action based on feedback. Produce a monthly report outlining survey findings and actions taken to address any issues identified. Key Experience Previous experience working in a customer service environment is essential. Experience working with Local Authorities or Registered Housing Providers is desirable. Proven ability to work in a busy environment and meet challenging deadlines. Knowledge of Reactive Maintenance Services is desirable. You will be working for a modern, forward-thinking organisation that believes the strengths, skills, and personalities of its people are key to the group's success. Please apply online now. TPBN1_UKTJ

The Senior Customer Account Manager will be responsible for developing and building strong working relationships with the customer buying team; developing and executing customer business plans at a category level which deliver USG, Market Share and Profitability targets. Job Title: Senior Customer A

Shirley Oaks Hospital 37.5 Hours & Permanent Salary: Up to £47,000.00 per year (depending on level of experience, training and qualification) Shirley Oaks Hospital in Croydon is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Senior Radiographer to join their team of staff in the Imaging department. This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. • You actively participate in the efficient and safe operation of the Imaging Department, providing a consistent, high-quality service to all patients and visitors., • You carry out general and specialised radiographic procedures within your scope of competence as agreed with the Clinical Services Manager - Imaging / Clinical Lead to high technical and quality standards, assessing patients & interpreting clinical requirements to determine appropriate radiographic techniques., • You undertake imaging examinations in line with department operational procedures and policies, using techniques that produce the lowest radiation dose to the patient and staff whilst producing high quality, diagnostic images., • You practice good radiation, protection and safety and observe Local Rules and Systems of Work., • You comply with departmental IRMER and Radiation Safety Policies & Procedures., • You participate in supervision, training and peer review within your area of competence / expertise., • Previous experience working within the acute healthcare sector., • Experience of customer care, including interacting with challenging customers and situations., • Can undertake I.V. contrast injections., • A Degree or Diploma in Diagnostic Radiography., • Healthcare Professionals Council (HCPC) registration., • A general radiographic background / training., • Competent in MRI and CT Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: • 25 days holiday per year + bank holidays, increasing to 30 days with service, • Private Pension Scheme, • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions, • Friends & Family Hospital Discounts, • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay, • Non-contributory life insurance, • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits, • Access to resources, tools and services to support your wellbeing, • Employee recognition programmes, • Industry leading training and development opportunities …and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. To find out more about the Circle Health Group Philosophy: why-circle/our-philosophy #J-18808-Ljbffr

Join to apply for the Head of Projects - Catering Fit Out role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the Head of Projects - Catering Fit Out role at TieTalent Get AI-powered advice on this job and more exclusive features. Job Title: Head of Projects - Catering Fit Out Location: Croydon, CR0 4XD Salary: Competitive Job type: Full time, Permanent About us: IFSE Group design, build and fit-out award-winning restaurants and commercial kitchen facilities for companies across the UK, from the high street brands to office and B&I food and beverage facilities. From a single piece of equipment to a full turn-key package, we treat every project with exactly the same care and efficiency, creating great results for our customers, our partners and our team. About the role: Due to a high level of enquiries and increasing projects, IFSE seeks a Head of Projects to manage their Project Management team. Role Responsibilities: • Lead and manage the IFSE catering installation Project Management team and function, collaborating with all other internal teams., • Implement systems to provide a holistic view of all projects, including weekly updates and reviews at the Monday Morning Meeting., • Occasionally assist the sales team with client presentations and offer pre-order advice, including site visits and M&E service advice., • Have working knowledge of order processing systems to ensure equipment is procured and received on time, and manage project delays., • Check service drawings, quotations, and M&E specifications for accuracy and coordination., • Prepare and oversee work programs for catering installation projects., • Act as a senior point of contact for clients/main contractors when needed., • Take overall responsibility for Health and Safety on all IFSE sites., • Act as a link between the Sales and Project Management teams to ensure quality service and appropriate expectations., • Collaborate with the Head of Building Works to ensure smooth operations between both project management elements., • Assist with pricing installations when requested., • Allocate new projects to team members and ensure efficient handovers from the sales team., • Oversee installation and fabrication companies to ensure cost-effectiveness, quality, and compliance with program requirements. Ensure an appropriate spread of suppliers to meet demand., • Liaise daily with the project management team to ensure smooth workflows and balanced workloads., • Work with the Compliance Manager to ensure the quality of Risk Assessments and Method Statements (RAMS), checking all sub-contractor RAMS before submission., • Proactively suggest improvements to the PM service., • Provide cover for project managers when they are on leave or managing multiple projects., • Be aware of payment terms and alert finance departments when payment is required prior to delivery., • Conduct site visits with PMs to maintain familiarity with all current projects., • Ensure projects are handed over effectively with all necessary paperwork., • Liaise with Romann Catering regarding maintenance contracts for handed-over projects., • Organise and lead monthly Project Management Meetings., • Ensure the team uses the Site Audit Pro application for site snagging Who we're looking for: • Experienced Catering Project Management Leader with proven experience in overseeing a commercial catering project management function., • Excellent knowledge of all major catering equipment brands/equipment., • Excellent technical knowledge of M&E services requirements for commercial catering installations., • Candidate to be located within 1 hour commute of IFSE Croydon Office, • Candidate to either hold CFSP qualification or be willing to achieve the qualification., • SMSTS Qualification required as well as other compliance qualifications (first aid, asbestos awareness etc)., • Excellent interpersonal skills required to lead the team of 3 project managers and liaise with other departments within IFSE. A positive, pro-active outlook is required., • Excellent Customer Service ethos., • Good understanding of project management IT applications, with the ability to suggest new technologies., • Strong understanding of the Microsoft Office Suite. What you'll receive: • A competitive salary, • Company car (details to be agreed), • Discretionary annual bonus (paid early in the financial year) which is related to the success of the company for the year, • Private Health Care (after 20 weeks service) Generous Company Pension (4% company contribution), • Life cover amounting to 4x salary (after 20 weeks service), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave Additional Information: Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Catering Project Manager, M&E Project Manager, Commercial Kitchen Project Manager, Catering Installation Manager, Project Leader, SMSTS Qualified Project Manager may also be considered for this role. 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CROYDON —HYBRID | FULL TIME EXCELLENT SALARY +BENEFITS Digital Marketing Executive job in Croydon within the travel industry, offering an excellent salary plus benefits. This is a hands‑on digital marketing role covering campaign coordination across paid media, affiliate management, SEO support, social community management and performance reporting within a well‑established travel business. Do you enjoy turning marketing plans into live campaigns, keeping agencies, creative teams and deadlines moving in the same direction? Are you highly organised with a sharp eye for detail, keeping briefs, assets and sign-offs on track across paid media, affiliates, SEO and social? Are you comfortable working with GA4 and performance data, and able to present what's working and where the opportunities are clearly to the wider team? And importantly, do you bring a proactive, curious mindset with a genuine enthusiasm for travel and a real appetite to keep developing across digital channels? Our client is a well‑established name in the travel industry, known for the quality of the holidays they design and the standard of service they deliver. Their growing ecommerce team works closely with agency partners and internal creative teams to drive online bookings across paid media, affiliates, search and social — with a strong focus on tracking performance and learning from the data. They are now seeking a Digital Marketing Executive to support the day‑to‑day running of online marketing activity across the customer journey, and to develop hands‑on experience across multiple digital channels as part of a collaborative team. In this role, you will report to the Digital Marketing Manager and support the day‑to‑day running of online marketing activity, keeping campaigns coordinated, content optimised and performance tracked. • Coordinate campaign asset briefs to the digital agency for paid social and PPC activity, • Help design content plans for paid media, briefing the studio team on requirements, • Relay agency briefs to internal copy and web teams, making sure deadlines are understood, • Upload video content to YouTube for paid ads, • Keep clear records of briefs issued, assets shared and sign-off status, • Monitor affiliate programme activity and process monthly affiliate transactions, • Manage affiliate partner communications and support onboarding of new partners, • Compile weekly and monthly performance reports using GA4, paid media and affiliate platforms, • Monitor keyword rankings and support metadata optimisation in the CMS, • Respond to social comments and messages in brand tone, escalating sensitive queries, • Support the Organic Social Lead with campaign administration and social partnerships, • 2–3 years' experience in a digital marketing role, with the curiosity to learn, • Experience working across one or more digital channels, such as paid media, SEO, social media or affiliates, • Highly organised with strong attention to detail, • A confident communicator, able to liaise clearly with internal teams and external agency partners, • A proactive approach with a willingness to keep developing, • Familiarity with GA4 and comfortable working with data and presenting performance information clearly, • A genuine enthusiasm for travel and the experiences the business creates for its customers, • Hybrid working — at least 2 days a week in the Croydon office, the rest from home, • Excellent salary plus benefits, • 25 days annual leave plus bank holidays, with the option to buy or sell up to 5 additional days, • 2 extra days of leave when you travel on one of the company's holidays, plus staff holiday discounts, • Salary sacrifice pension, • Enhanced family leave, • 2 paid volunteering days each year, • Health and wellbeing support, Cycle to Work and eye care schemes, • Funded qualifications, courses and events, • Your own desk — no hot desking, • Friendly, collaborative ecommerce team An excellent salary plus benefits. Ambitions Travel Recruitment will share the full package with shortlisted candidates. Hybrid working with at least two days a week in the Croydon office and the remaining days from home. Digital marketing experience is the priority — 2–3 years across one or more channels such as paid media, SEO, social media or affiliates — alongside a genuine enthusiasm for travel. Ambitions Travel Recruitment will fully brief all shortlisted candidates before interview. A Digital Marketing Executive supports the day-to-day running of online marketing activity across the customer journey. In this role that covers coordinating paid media campaigns with agency partners, managing the affiliate programme, reporting on performance in GA4, supporting SEO and engaging with the social community, reporting to the Digital Marketing Manager. Ambitions Travel Recruitment is the leading global recruitment agency dedicated exclusively to leisure travel. We place exceptional professionals at every level, from entry-level roles to C‑suite appointments, across tour operating, luxury and tailor‑made travel, safari, expedition and adventure travel, ocean and river cruise, ski, and UHNW concierge businesses. Our specialist leisure travel recruitment services cover the UK, South Africa, the GCC, Asia and North America. Founded by Fi Morrison‑Arnthal with 35+ years' experience. #J-18808-Ljbffr

Date: 2026-09-30T00:00:00 Location: South East England Country: GB Address: KT19 8GY Application Deadline: 2026-10-29T05:00:17.853 Position: Cluster Manager (Area Manager) Location: Frederick W Paine Funeral Directors, based in Kingston upon Thames, covering branches across South West London including Surbiton, New Malden, Sutton, Morden, Twickenham and Hampton Hill Job Type: Full-Time, permanent Salary: £60,000 - £65,000 per annum + £4500 car allowance + up to 10% annual bonus Be there when families need you most, and lead the teams who make it happen. As Cluster Manager, you'll lead the Frederick W Paine Funeral Directors area: 12 branches and a care centre, carrying out around 1,200 funerals a year. You'll lead the Funeral Directors and Senior Funeral Directors across the cluster, and through them every colleague in your branches. When someone dies, families need to know they can rely on us completely. Your job is to make sure every team delivers that, every day, while building strong, successful local businesses. • Lead and develop your teams, through recruitment, coaching, 1:1s and appraisals, • Drive operational excellence, owning care, compliance and presentation standards, and keeping every branch audit-ready, • Grow market share and local reputation, with your own local marketing plan and a strong community presence, • Deliver commercial success, owning revenue, cost and funeral plan targets, • Set the standard for professionalism, empathy and integrity, • Proven experience managing multiple sites or branches in a customer-facing, service-led environment, • Experience leading other managers, not just front-line teams, • A track record of hitting revenue, cost and sales targets, and confidence reading a P&L, • A good understanding of operational and regulatory standards, • A full UK driving licence, and flexibility to work some evenings, weekends and on-call, • Experience in funeral services or another regulated, care-led sector, funeral plan sales, or an ILM or CMI qualification would be a bonus, • 25 days' annual leave plus bank holidays, • £4,500 car allowance for travel between your sites, • Annual bonus of up to 10%, • Private medical cover for you, • Pension with contributions matched up to 4%, • Life assurance of twice your salary, • My Staff Shop discounts at high street and online retailers, • 24/7 Employee Assistance Programme, occupational health and confidential counselling, • Clear progression routes across Life Services Group, • Free on-site parking at most locations Death is part of life, and being there for families when it matters is what we do. Do work that means something, in a business changing an industry for the better. Dignity Funeral Directors is part of Life Services Group, alongside The Crematorium and Memorial Group (CMG), Simplicity Cremations, Dignity Legal Services and Farewill. Our vision is to be the UK's leading end-of-life company, helping one in three people across the UK to plan for and deal with death, and we're proud to be named in the FT 500 Best UK Employers 2026, and a top 50 employer. Meaningful purpose. We're there for families at or planning for the hardest moments of their lives. We set high standards for ourselves and aim to lead the industry. Grow with us. Be part of a group with learning, apprenticeships and leadership routes across our brands, creating more opportunities for a fulfilling career. Shape the future. We're changing so we can be the UK's number one end-of-life provider. You'll have a say in that change. And you'll see what it delivers, for families and for the bottom line. Dignity Funeral Directors is part of Life Services Group, which includes FCA-regulated activities. Some roles may be subject to relevant training, screening, conduct and regulatory requirements. We'll confirm this during the recruitment process. Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. #J-18808-Ljbffr

Seeking a Customer Relations Manager for a care home in Kidlington. Experience in sales, customer service, or healthcare is ideal.

Experienced Customer Relations Manager needed to promote care services, build relationships with potential residents and families, and manage enquiries to achieve occupancy targets.

Referral Bonus of €450 for referring pizza chefs and €1150 for referring managers. You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Inclusivity and respect are at the heart of our business and are valued by our teams, custo

Assistant Restaurant Manager - Epsom, Surrey. We are looking for an Assistant Restaurant Manager to be part of our Fountain Brasserie team in our beautiful Woodcote Park clubhouse. You will play a key role in supporting the Restaurant Manager, motivating the team, and ensuring seamless daily operati

We are keen to hear from Assistant Hotel Managers, Country House Assistant Managers, Hotel Assistant General Managers or Assistant Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment. As the Country House

Medicash Health Care Cash Back Scheme. If you are ready to develop your career with us, click apply and complete the short application process (2 mins). As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an.

Proven experience as an Assistant General Manager or Restaurant General Manager in a branded, high-volume QSR or fast-casual restaurant. We’re hunting for standout Assistant General Managers ready to step up and lead from the front. Career development and progression opportunities supported t

Newcross Healthcare is recruiting experienced Care Assistants in Hawick to provide high quality care in care homes and local community settings. At least 6 months paid UK care experience in the last 3 years, including personal care and moving and handling. Join a trusted care provider with 30 years

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. If you'd like to use your

Working alongside nurses and healthcare professionals to deliver care plans, maintain accurate records, and support junior healthcare assistants. Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare. Carrying out clinical tasks within your competency, including observations,