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• Location: Maingay House - Aylsham, • Salary: £25,179 - £32,203 per annum, • Hours: 36 hours per week - flexible options considered, • Contract Type: Permanent This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025 We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities. As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided. You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers. You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this. This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector. To find out more about this position, please watch the video on ur website, Introduction to the LiveSmart Manager role. Please review the full role profile on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date:Monday 25th May 2026 at midnight. Applicants must be able to travel across the region and have access to a vehicle as will also be covering a scheme in Cawston and will be expected to travel to our Norwich office at least once a month for meetings. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

TECHNICAL SERVICES TECHNOLOGIST - FMCG South of Norwich, with some home working flexibility Competitive basic, including bonus + range of benefits THE COMPANY Our client is a highly successful 100+ year European food group, producing market-leading ingredients sold across Grocery Retail, Foodservice and to Food Manufacturers. As a family business, they’ve grown into a global leader through continuous investment in agriculture, innovation, and a passion for delivering great-tasting products. Recognised as a Great Place to Work™, this purpose-driven organisation is built on strong values, sustainability, and care — for people, the planet, and the food we enjoy. This is an exciting opportunity to join a company where tradition meets innovation, and where your contribution can truly make a difference. As part of their continued investment for growth in the UK market, they are now looking to appoint a Technical Services Technologist reporting to the Technical Services Manager, who has the potential to grow and develop within the company. THE POSITION Reporting to the Technical Services Manager, as Specifications & Technical Assistant your role has a major influence on the smooth running of the department. As part of the technical team, you will be responsible for the end-to-end process of instigating and managing through the technical product specifications for major customers in B2B food manufacturing and leading grocery multiple retailers, covering such day-to-day tasks as: • Completing customer specifications using their various online systems and Word / Excel documents, • Managing timeframes and deadlines both internally and with customers, • Organising and housekeeping of all relevant documentation and systems, • Contributing to HACCP plan admin and BRC certifications This is a pivotal role within the company, requiring a confidence to work independently and as part of a team, customer facing and liaising with internal colleagues in the UK, France and Spain. ABOUT YOU Ideally educated to degree level, you have previously been in a technical specifications role, within a food manufacturing company, where you have developed a good understanding in all aspects of managing technical product specifications through for major customers. With a minimum of 1 year’s experience in a Technical or Quality Compliance function including product specification development, you are looking to step up your career with a new challenge within the exciting and progressive category of food ingredients. Your experience to date could have been gained in a food manufacturing, raw materials or technical food consultancy company at Technical Assistant/Technologist or Quality Compliance Assistant or a similar level role. You are familiar with various processes, systems and legal requirements specific to the role, including a working knowledge of HACCP and BRC. You are an outgoing, friendly ‘people’ person who really enjoys working as part of a small team. You are professional, adaptive to change and new ideas, proactive and work to high standards with strong personal integrity and values. Above all, you have the drive and determination to deliver in this important role, and to progress into a more senior role in the future. Can you bring passion and dynamism to this innovative business? Do you have what it takes to be the ultimate organiser and driver of all things technical, to provide an unrivalled level of service for your customers and colleagues? If this sounds like the opportunity you’ve been waiting for, please forward your CV, quoting reference number MS/2804 together with details of your current benefits package to or call Mark Smith on 07747 847214 for a confidential discussion. Applications closing date 15th May 2026.

Job Title – Receptionist Location – Norwich Hours – 40 hours per week and flexible to work Saturdays Salary- £26,500 Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required It will also involve: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers. What’s in it for you? • Career progression, • Modern working environment with superb technology support, • No night shift, • 33 days annual leave per year*, • Pension scheme, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6 week rota Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Head Hunted Recruitment are extremely proud to be working exclusively with a well-established and highly reputable care provider who specialise in offering first class services to their clients and their families, The team are looking for a dedicated and highly motivated individual to take on the role of Office Manager. The position will be working closely with all employees, this pivotal position combines office management finance, administrative, accounting, building management and customer service responsibilities.\nWe’re looking for an Office Manager who takes a pride in running things well.\nThis role suits someone who is naturally thoughtful, detail‑focused and dependable – someone who finds satisfaction in bringing structure, improving systems and making sure nothing important is missed. You won’t be firefighting or chasing noise. Instead, you’ll be trusted to calibrate how the office operates, ensuring the basics are right and the business is well supported to do its best work.\nThe Office Manager is the steady point of balance in the organisation. You will make sure processes are right, information is clear, and people can rely on the systems around them. Your work allows others to move faster and more confidently, knowing the foundations are solid.\nOffice Manager What you’ll be responsible for:\n * Keeping the office running smoothly through clear processes and consistent routines\n * Managing key administrative systems so information is accurate, up to date and well organised\n * Supporting finance, HR and compliance processes with care and attention to detail\n * Maintaining records, documents and data to a high standard\n * Spotting where processes can be refined and making sensible, well‑thought‑through improvements\n * Acting as a calm, reliable point of contact for the wider team\nThis Office Manager role will suit you if you:\n * Like to do things properly\n * Take satisfaction in precision, order and follow‑through\n * Are trusted by others because you are measured, discreet and dependable\n * Are comfortable working independently and being relied upon for important decisions\n * Enjoy improving systems so they work better for everyone\nWhat we value:\n * Integrity, accuracy and consistency\n * Thoughtful problem‑solving rather than reactive fixes\n * Professional pride in high standards\n * Quiet confidence and reliability\nWhat you can expect from us:\n * A role with clear scope, purpose and responsibility\n * Time and space to do the job properly\n * Respect for thoughtful decision‑making and considered input\n * A supportive leadership team that values quality over noise\n * Stability, trust and long‑term opportunity\nLocation & hours:\n * Office‑based role in Norwich\n * Full‑time (with some flexibility once established)\nThis Office Manager vacancy is the perfect opportunity for an experienced candidate with a very good understanding finance and administration functions to develop their skills in a new and highly rewarding sector.\nThere is an excellent salary on offer 30K – 32.5K per annum, DOE plus some excellent benefits including a company bonus\nHead Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer

Job Title: Administration Assistant\nLocation: Norwich\nSalary: 25-30k\n\nRole Overview\nMy client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy.\nThe successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes.\n\nKey Responsibilities\nKey responsibilities for the role will include, but not be limited to the following:\n• Contact new customers registering via our website and guide them through the onboarding process.\n• Clearly explain the benefits and process of our products over the phone, responding confidently to queries.\n• Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail.\n• Liaise with external legal representatives to coordinate contract reviews and finalisation.\n• Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.•\nProvide ongoing customer support throughout their journey, including post-completion follow-up.\n• Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams.\n• Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries.\n• Provide general administrative support across the business to ensure smooth day-to-day operations.\n\nSkills & Experience\nEssential\n• Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations.\n• Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience.\n• Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail.\n• Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based).\n• Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records.\n• Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs.\n\nTechnique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Evolve are working with a well-established healthcare organisation to recruit a Territory Manager covering the East Anglia territory (specifically Cambridge, Peterborough and Norwich). This is an opportunity to represent a highly respected Advanced Wound Care portfolio, offering clinically driven solutions that make a genuine difference to patient outcomes. You’ll have full ownership of your territory, supported by a collaborative team and a business that values long-term growth and partnerships.\n\nWhat’s in it for you?\n\n * Excellent Salary & Benefits - A competitive starting salary of, plus benefits!\n\n * Strong Global Presence - Established footprint across multiple international markets, offering stability and the opportunity to work within a well-recognised healthcare leader.\n\n * People-Centric Environment - Collaborative and supportive culture where employees are valued, encouraged, and given the tools to succeed.\n\nIdeal Requirements\n\n * Existing experience of either Medical Device, Healthcare or Pharmaceutical sales\n\n * Proven ability to influence and build relationships with key stakeholders\n\n * Healthcare sales experience with strong data analysis and territory planning skills\n\n * Target-driven with a consistent track record of delivering results\n\n * Experience within wound care is highly desirable, with a strong understanding of the market and clinical environment\n\nRole Responsibilities\n\n * Deliver engaging clinical and product presentations that influence decision-making and improve patient outcomes\n\n * Own and drive territory growth by developing and executing strategic business plans across key accounts\n\n * Maintain deep product and clinical knowledge to confidently support customer decision-making\n\n * Identify and unlock new business opportunities while expanding existing accounts within the territory\n\nRecruitment Process\n\n * 2 stage interview process.\n\n * Interviews within the next week / next month!\n\nExcited to learn more? Click apply or reach out to the MedTech recruitment team for full details!\n\nEvolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.\n\nEqual opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 15/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What you’ll bring: You’ll be a forward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. You’ll have a progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills you’ll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, you’ll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • You’re collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • You’ll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • You’ll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • You’ll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting ‘minimal viable everything’ attitude to encourage a collective growth mind-set in support of modernisation of the business., • You’ll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines – this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • You’ll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • You’ll play a leading role within our Credit Assessment & Retailer Services functions. What’s in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a ‘Certified’ /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

We are seeking a proactive and organised Economy and Climate Support Officer to join our Inclusive Economy and Climate team. This is a vital role designed to champion and support the delivery of net-zero goals alongside sustainable and inclusive economic development within Cambridge. Working within the Economy and Place group, you will provide essential project co-ordination and administrative support for the team. You will play a key part in supporting policy and partnership development, as well as managing engagement and communications with both internal and external stakeholders. In this role you will: • Support research and policy development through evidence gathering, analysis, and the drafting of reports and briefings., • Manage team data systems, ensuring high accuracy in records, spreadsheets, and CRM systems to inform strategic decision-making., • Provide project co-ordination for climate change and inclusive economic development workstreams., • Act as the initial point of contact for enquiries, ensuring requests are logged, allocated, and resolved within corporate standards., • Support managers with budget management, including raising purchase orders and reconciling monthly procurement card purchases., • Collaborate with the Communications team to create and publish engaging content across social media, websites, and e-newsletters. We are looking for an organised professional who thrives in a fast-paced environment and is comfortable managing multiple priorities. You should be a team player with a "can-do" approach and a strong focus on customer service. The successful candidate will bring: • Essential experience of partnership working and supporting projects within a busy office environment., • Strong communication skills , with the ability to write accurately for different audiences and respond effectively to stakeholders., • Proficiency in IT and systems , specifically with spreadsheets, databases, and CRM platforms., • Analytical skills , including the ability to gather data and assist in report writing., • A commitment to our values , championing wellbeing, diversity, and climate action in all activities. The successful candidate will be required to travel around the City and other locations so a Full UK Driving Licence would be desirable. ___: • A variety of learning and development opportunities via a range of sources and methods, • A variety of learning and development opportunities via a range of sources and methods, supported and recognised by ___., • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days per annum, rising to 30 days after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Membership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch. Working Pattern: Monday – Friday Contract: Permanent Salary: £32,597- £36,363 per annum (City Pay Band 4), pro rata for part time. Location: Mandela House, Cambridge / Agile Hybrid Working. This is flexible – primarily working in Cambridge on site, or at one of our offices, or working from home. You will be able to balance your work location accordingly. More Information: You can click on the links here to find out more information about ___, ___, our ___, ___ or ___. If you share our values and are inspired by wanting to make a difference to our communities, we would love to hear from you. Further information about the role please contact David Wright, Inclusive Economy & Climate Manager on: Application Process: To be considered for this role, please click 'Apply online' and submit an application. Recruitment Timetable: If you would like to be considered for this role, you will need to Apply by 11:59pm Sunday 10 May 2026 Interviews will take place on Thursday 28 May 2026 (To be confirmed) Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Tenancy Operations Manager We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, jointly overseeing the day-to-day management of our Tenancy Management team. This is a new, additional post within the team. In this exciting role you will be responsible for: • Delivering tenancy management services, including overseeing the day-to-day delivery of our tenancy audit programme, • Engaging directly with tenants, leaseholders, councillors, resident representatives, and partner agencies across Cambridge, • Direct line management of officers within our Tenancy Management team Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city. An Enhanced DBS check is required for this post. ___: • A variety of learning and development opportunities via a range of sources and methods, • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Membership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Working Pattern: Monday-Friday Contract: Permanent Salary : £47,181 - £52,413 per annum (City Pay Band 7), pro rata for part time. Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly. More Information: Please go to where you can view all our pages, including, ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Anna Hill, Strategic Housing Management Lead on or . Closing date: 10 May 2026 Interview dates: 22 & 29 May 2026 Assessment for second stage: 5 June 2026 Application Process: To be considered for this role, please visit for ‘Our Vacancies’. You can follow the on-screen instructions to ‘Apply Online’ and submit an application. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

* * SALARY: Starting from27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Fixed term, 35 hours p/w CLOSING DATE: 10/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Senior Collections and Recoveries Advisor to act as a Subject Matter Expert within the department. Supporting colleagues in becoming experts within their role, whilst spending around 50% of time directly supporting customers themselves. This specialist role will be instrumental in assessing our customer’s individual circumstances in order to resolve overall VWFS arrears levels while ensuring our regulatory and customer commitments are achieved. What you’ll be doing: • Take full ownership and use initiative to resolve customer arrears within first contact resolution and deliver a personal service “making VWFS easy to do business with", • Provide technical coaching and training for Collections Advisors to enable them to effectively manage and resolve customer arrears, • Act as Collections role model demonstrating core skills around negotiation, difficult conversations, vulnerable customer management and active listening, • Coach and develop C&R Advisors on escalated calls, emails and letter checking to increase competence, • Provide clear and concise process expertise on a defined range of arrears and vulnerable customer processes and be recognised by others as a point of contact for advice, guidance and process improvement, • Provide first line support and guidance for Advisors and deputise for Team Manager where appropriate, • Support, coach and guide new C&R Advisors during the training and induction phase to embed knowledge and skill set for the role, • Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Collections and Recoveries and Customer experience, • Supporting recruitment up to Band 2 to ensure key departmental KPI’s are achieved, • Demonstrate subject matter expert knowledge and behaviour when identifying and managing vulnerable customers and complaints Complete administrative tasks as per team requirements What you’ll bring: We are looking for a candidate that already has a sound understanding of Collections and Recoveries. Essential experience & skills • Demonstrable understanding of all relevant aspects legislation/requirements including but not limited to TCF, FCA, FOS, • Experience of working in a complaints environment, either within financial services or another industry type, • Proven experience in credit collections, • Previous customer service centre, call centre or finance company experience is desirable, • An understanding of the Data Protection Act and Consumer Credit Act is desirable, • Good knowledge of a wide range of processes and business systems i.e. SAP, CMS, CRM is desirable, • Strong communication skills at all levels including Senior Management and external stakeholders What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Reporting to the Site Manager, you will support site management, learning key aspects of construction operations. Report to the Site Manager any matters that could affect health and safety, quality, customer care, or cost. Displays an appetite for learning and gaining experience across all areas of

Are you the kind of account manager who sees a quiet client and instinctively picks up the phone? Do you find “servicing” a slightly boring word — because for you, every account is a growth opportunity waiting to happen? If yes, read on. I’m working exclusively with a brilliantly distinctive Norfolk-based premium branded business who are hiring a Sales Account Manager. They are proudly independent, proudly premium, and their brand sits across luxury retail, high-end hospitality and the kind of specialist channels where buyers care deeply about quality, provenance and story. Sustainability is in their DNA — ethical sourcing, fully traceable supply chain, compostable packaging — long before any of it became fashionable. They’re hiring someone who fits the brand: hungry, dynamic, personable, and the kind of person clients actually look forward to hearing from. About the role This is an account management role with proper commercial bite. You’ll own a portfolio of premium customers, build genuine relationships with them, and be accountable for growing their accounts — through range extension, NPD launches, brand activation and seizing every opportunity that comes up in conversation. It is absolutely not a softly-softly, order-taking role. This client wants someone with their ear permanently to the ground — spotting white space within existing accounts, identifying new business opportunities through their network, and bringing fresh ideas back to the team. If you’re an account manager who occasionally wishes you had a bit more hunter in your role, this is for you. What you’ll be doing Owning a portfolio of premium accounts — managing day-to-day, building joint business plans, and driving sales, profit, distribution and NPD launches against agreed targets. Building genuine, long-term relationships with key buyers across luxury retail and high-end hospitality. Spotting growth opportunities within accounts and going after them — range extensions, new lines, activations, gifting opportunities, seasonal pushes. Keeping an ear to the ground for new business — through your accounts, competitor activity and market trends. Building accurate forecasts, managing pricing and margin carefully, and making sure operations have the foresight to plan production. Working cross-functionally with marketing, NPD and operations to build compelling customer-facing presentations and joint plans. Representing the brand at trade shows and customer events to the highest standard. What you’ll bring to the role Proven account management experience within a premium branded environment — food, drink, lifestyle or other quality-led consumer goods would be great. A genuinely hungry, growth-oriented mindset — you don’t just maintain accounts, you grow them. Strong commercial acumen — comfortable with margin, P&L, forecasting and pricing decisions. Confident, personable and credible at every level, from buyer to category director. Sharp on detail — forecasts that hold up, presentations that land, follow-through that builds trust. A degree (or equivalent) in Business, Marketing or a related field is ideal, plus excellent IT and CRM skills. Experience selling into luxury retail, premium department stores, high-end hospitality (hotels, fine dining, spas), farm shops, fine food halls or specialist independents. Experience of co-branded products, NPD launches or activation campaigns. Sage 200 or Microsoft Business Central. My client has built solid foundations and are now investing in the people who will help them push further. You’ll have real autonomy, a portfolio you can genuinely shape, and the chance to work for a values-led business where sustainability and quality aren’t buzzwords — they’re built into how the company operates every day. Based at their Norwich site, full-time, with the travel you’d expect of a national account-management role. This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis

As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. To join us as a Customer Care Manager, you should have experience of complaints handling along

We’re looking for a Customer Relations Manager to represent our exceptional care home in Frinton On Sea. Customer Relations Manager | Frinton On Sea | 40 hours per week | Up to £40,000 per annum + bonus (Depending on experience). While experience within the care sector is not essential, you must

A leading care home provider is seeking a Customer Relationship Manager to enhance occupancy through effective sales and marketing strategies. This position offers career development opportunities in a supportive work environment.

The Customer Care Manager owns the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care

Barchester Healthcare is seeking a Customer Care Manager to provide empathetic support and manage complaints across the UK.

Our care homes are renowned for providing exceptional service, compassionate care, and an unbeatable community feel. At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, op

The successful candidate will be responsible for responding to customer queries, monitoring orders, and ensuring stock levels meet customer requirements. Harrison Scott Associates is seeking an Account Manager in the East Midlands to deliver outstanding customer service by managing print collateral

Boots is seeking an Assistant Manager to support the Store Leader in delivering exceptional care and operational standards in York and North Yorkshire. You’ll lead a dedicated team, focusing on business growth and ensuring customer satisfaction.

You will act as the operational lead for all customer care activity within the BPO, ensuring consistent delivery across service, quality, and customer outcomes. BritBox International is looking for a Customer Care Operations Manager to join our team. Customer Care Operations Manager.

Reporting to the Head of Customer Care or Customer Care Manager, you will be responsible for the day‑to‑day running of the Customer Care office, ensuring customer satisfaction and working to meet defined KPI performance targets. Manage and supervise the Customer Care office team effectively, to

As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. To join us as a Customer Care Manager, you should have experience of complaints handling along

As a Store Manager, you will lead your team, ensuring exceptional customer service, and drive performance results. A leading health and beauty retailer is seeking a passionate Store Manager in Greater London to drive store success and inspire teams.

In this role, the Peripatetic Customer Relations Manager will work closely with home managers and regional managers to support allocated homes by leading on local networking activity in order to develop and maintain strong relationships with referral sources. We're seeking a Peripatetic Customer Rel

A leading retail company in Greater London is seeking an experienced Opticians Store Manager to enhance the customer experience and lead a diverse team. Essential skills include experience in team leadership and customer service.

Barchester Healthcare Homes Limited is looking for a Customer Care Manager who will provide empathetic support and manage customer complaints across the UK.

From employee recognition schemes to environmental policies, we have many initiatives in place to help us look after the things we all care about. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each

Polite and courteous to all staff and customers. TRAVEL, HEALTHCARE and RETAIL DISCOUNTS. Access to career progression through our learning platform “Unify”.

Approval in such circumstances will be made by the HR &OD Manager.

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

We have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of. If you're a confident communicator, organised, self-motivated individual who enjoys investigating and problem solving, this could be an excellent career

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Premier Work Support are recruiting temporary Window Cleaning Operatives for one of our prestigious clients in Gateshead.We are looking for reliable candidates with experience in manual handling and cleaning, who take pride in delivering high-quality work.Key Duties: Deliver commercial cleaning ser

Have confidence in delivering exceptional customer experiences. Kickstart Your Sales Career: Amazing Benefits & Full Training!.

Because we match you with local customers, youll also spend less time travelling.

THE FORUM NORWICH welcomes you to join their weekend cleaning team.Gallery, Balcony & outside concourse.

Up to 5 days of carer's leave and 2 paid volunteering days.

D Express Solutions is One of the UKs top performing Sales and Customer engagement companies across London.

Dont settle for an average career. Ongoing coaching and development in customer service, sales, and marketing strategies. A transparent career path with opportunities for advancement based entirely on your performance.

Are you looking for a career change that offers more than just a desk and a screen?. Londons fastest-growing sales and customer engagement firms.

Opportunities for career advancement within the company. Supporting the sales team with administrative tasks and customer outreach. Providing excellent customer service and responding to inquiries.

They are currently seeking enthusiastic and ambitious individuals to represent their organisation and become part of their friendly and progressive sales and customer service team. Maybe looking for something challenging to engage your enthusiasm and develop vital business and customer service skill