Customer chat support jobs in United Kingdom

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. Opportunities available in the South East area: Aylesbury Banbury Hemel Hempstead High Wycombe Horsham Oxford Colchester Esher Ipswich Guildford Milton Keynes As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. Opportunities available in the South East area: Aylesbury Banbury Hemel Hempstead High Wycombe Horsham Oxford Colchester Esher Ipswich Guildford Milton Keynes As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. Opportunities available in the South East area: Aylesbury Banbury Hemel Hempstead High Wycombe Horsham Oxford Colchester Esher Ipswich Guildford Milton Keynes As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one — with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £45,370 (inclusive of London Weighting Allowance, if applicable), with on-target earnings of up to £57,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £45,370, with the opportunity to increase your earnings up to £57,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one — with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points Why RAC? At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £45,370 (inclusive of London Weighting Allowance, if applicable), with on-target earnings of up to £57,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £45,370, with the opportunity to increase your earnings up to £57,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 2 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one — with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points Why RAC? At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Summary £38,000 - £46,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines What you'll need • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs What you'll receive • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Summary £38,000 - £46,000 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines What you'll need • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs What you'll receive • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

South London Account Manager - Established Drinks Wholesaler - Up £50k plus Car Allowance and Commission This family owned Drinks Wholesaler is one of my favorite clients to be working with. Not only do they offer a fantastic environment to work in, but ample support and encouragement to succeed. This client has exceptional accounts across London with a big focus on independent venues and small regional groups. We are on the search for a South London Account Manager to drive growth within the business across a number of IFT and Multiple groups. The ideal South London Account Manager will have a background in beer or wholesale, with a particular focus on draught products. The South London Account Manager will have a strong commercial leader to guide them and support in new business acquisition. 𝙏𝙝𝙞𝙨 𝙬𝙤𝙪𝙡𝙙 𝙗𝙚 𝙥𝙚𝙧𝙛𝙚𝙘𝙩 𝙛𝙤𝙧 𝙖 𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙞𝙖𝙡𝙡𝙮 𝙢𝙞𝙣𝙙𝙚𝙙 𝙘𝙖𝙣𝙙𝙞𝙙𝙖𝙩𝙚 𝙬𝙝𝙤 𝙞𝙨 𝙗𝙖𝙨𝙚𝙙 𝙞𝙣 𝙎𝙤𝙪𝙩𝙝 𝙇𝙤𝙣𝙙𝙤𝙣! Company Benefits • Exceptional package and growth potential., • Uncapped commission and a car allowance, • Holiday allowance, client expenses, hybrid working pattern., • Progression and autonomy, a chance to build the territory South London Account Manager responsibilities include: • New business development and existing business maintenance, with particular focus on IFT and Multiples., • Building long-term trading relationships with the key volume and image accounts., • Working closely with the ON TRADE Sector to promote the portfolio, grow distribution and represent the family run business., • Delivering brand education & training to supplier, retailer and consumer, • Qualitative selection and development of customers., • Identifying effective and beneficial sponsorship and promotional opportunities., • Feedback of customer opportunities and competitor threats. The Ideal South London Account Manager: • The candidate MUST come from a drinks background and have great understanding of the ON TRADE, • Must have extensive experience for winning new business in the ON TRADE along with relationship building and account management., • Personable and keen to development, wants to the next company “superstar”, • Must be results focused with good communication and teamwork skills., • Must be prepared to travel and work evenings and weekends when required. If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

We’re looking for an Artist & Client Support Representative to join us at theprintspace. theprintspace, World Leaders in Art & Social Commerce At theprintspace, we’re not just the world leaders in fine art and photographic printing—we’re rewriting the rules of art commerce. For 18 years, we’ve transformed the art industry with a fearless blend of art, data, and technology. With a commitment to excellence and customer satisfaction, we’re hiring passionate art and photographic enthusiasts to join our best-in-class customer service team. Working from our state of the art studio in Shoreditch, the heart of London’s thriving creative community, your role will involve day-to-day interactions with globally recognised artists and photographers, providing print production advice for their exhibition, portfolio and art sales projects. You would be part of an organisation that stands alone as a leading platform for art and photographic printing, celebrated for its commitment to quality, innovation, and the fostering of connections with clients. As well as our Shoreditch studio, we have production facilities in Dusseldorf, and Brooklyn. Joining theprintspace as an Artist & Client Support Representative is a fantastic route into the industry. You’ll have the opportunity to build relationships with key industry figures, and develop direct skills which could take you onto roles in a production, marketing and operations capacity be that at theprintspace or in the wider creative industry. The role This role is ideal for someone early in their career who genuinely enjoys working with people, brings positive energy into a space, and takes pride in delivering great service. You don’t need years of experience, we can teach the technical side. What matters most is that you care, communicate confidently, and want to grow. You’ll be the first point of contact for artists and photographers working on exhibitions, portfolios, and print sales projects. Day to day, you’ll provide thoughtful, boutique-style support helping clients make the right decisions, solving problems when they arise, and contributing ideas to improve how we work. Your daily responsibilities • Manage client requests via in-person interactions, phone, and instant chat, • Provide confident, friendly, and informed advice on print products and presentation options, • Take a solutions-first approach, offering alternatives and recommendations where appropriate, • Manage and resolve customer concerns, escalating when necessary, • Build strong, long-term client relationships through open, honest, and engaging communication, • Spot recurring issues, inefficiencies, or friction points, and proactively suggest improvements, • Help refine customer service processes by feeding back ideas, insights, and solutions to management, • Contribute to a culture where great ideas can come from anywhere What we’re looking for • A genuine people-person with confidence and enthusiasm, • Experience in a customer-facing role (retail, hospitality, gallery, studio, or similar), • An interest in art, photography, digital image-making, or print production, • Some experience with Photoshop and Adobe software, or a strong desire to learn, • Early-career candidates who are motivated to develop their skills and build a long-term career, • Someone who cares about both people and processes What we’ll offer you • A competitive salary, • A welcoming, ambitious team with a shared commitment to excellence, • Comprehensive training from industry-leading experts, • Clear opportunities for career progression as the company grows, • Skills and experience that form the foundation of a successful career in the creative industry

Accelerate your sales career at a startup. At Jumpstart, we help ambitious salespeople land roles at the UK’s most exciting VC-backed startups and ensure they thrive in their roles. As a Founding Sales Associate, you’ll join a startup at a critical stage, working directly with the founder and early team to build the first sales motion from the ground up. You’ll have real ownership from day one, learn at founder-speed, and play a visible role in shaping how the business grows. Why Jumpstart? Landing a Founding Sales Associate role through Jumpstart means more than just a job offer: • Work with high-growth, VC-backed startups - connect directly with the UK’s most exciting startups., • Chat directly with founders & sales leads - get fast responses and direct outreach from founders who are actively hiring., • 1:1 interview training & support - tailored prep with startup sales leaders so you can go into every interview with confidence., • Community & mentorship - join a network of Jumpstart alumni and mentors to help you smash targets and accelerate your career once in role. What you’ll do: While the exact role varies by startup, Founding Sales Associate responsibilities typically include: • Build and own early revenue: prospecting, outreach, qualification, and follow-ups across the full top of the funnel., • Work directly with the founder to shape messaging, ICPs, pricing assumptions, and early sales playbooks., • Execute daily while building systems — learning from calls and deals to help create repeatable sales processes and CRM workflows., • Experiment, learn fast, and adapt — there are no rigid playbooks; your ideas will directly influence how sales is done., • Play a core role in a startup’s growth, where every new lead, deal, and repeat customer genuinely matters., • Grow into more senior roles as the company scales. Is this you? We’re looking for people who: • Have 2–4 years of sales experience in tech/startups., • Are motivated by exceeding targets & can demonstrate how you’ve done this before., • Are confident speaking with decision-makers and can build rapport quickly., • Are highly ambitious & looking for a career that gives you real ownership. Extra points if you’ve: • Worked in a startup or high-growth environment before., • Have side hustles, projects or other achievements that show your drive. The important stuff • Average base salaries: £40–80K OTE (depending on startup & role seniority)., • Startups: Seed to Series A, with ~50% of roles not advertised elsewhere. Need convincing? Hear from our alumni. How it works • Apply in under a minute on our website., • Short virtual interview with the Jumpstart team., • Create your profile & get exclusive access to high-growth startup sales roles. On average, it takes ~4 weeks to land an offer and you can do the process alongside your current role. Want to be a Founding Sales Associate at one of the UK’s most exciting startups? Apply today and we’ll get you in front of the right founders, fast.

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Drive a “configure first” mindset, minimising unnecessary customisation. Contact Center & Omnichannel Design • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Shape agent and supervisor experiences, including productivity tools, dashboards and insights. Client & Stakeholder Engagement • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Clearly articulate functional options and recommend practical solutions. Configuration & Delivery Support • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Remain actively involved through go‑live and early‑life support. Adoption, Quality & Governance • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Maintain clear and usable functional documentation. Collaboration with Technical Architecture • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Support integration and data design discussions from a functional perspective. Presales & Early Shaping • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Relevant Microsoft certifications or a clear commitment to achieving them. Desirable • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

Fraud Data Analyst About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Fraud Data Analyst, you’ll use global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: • Investigate: Conduct in-depth reviews of complex fraud cases to identify trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk., • Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine., • Business Intelligence and reporting: Build dashboards & reports to track value delivered by the solution, with an increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer, • Presentation: Use your strong attention to detail and ability to craft a story through data, delivering industry-leading presentations for external and executive audiences with non-technical backgrounds, • Customer focus: Scope, plan and deliver customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat., • Collaborate: Collaborate with ThreatMetrix teams including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices Requirements: • Excellent knowledge of Python and SQL (BI tools such as SuperSet, Tableau or PowerBI is a bonus), • Extensive analytical and problem-solving skills, with a deep curiosity, • Exceptional attention to detail to ensure quality of project delivery for customers stands out amongst industry peers, • Track record of building external and executive reports and presentations, • Interest or experience in consulting within the risk, fraud or payments industry, • Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc., • Extensive multi-tasking and prioritization skills. Needs to excel in fast paced environment with frequently changing priorities, • Fluency in more than one language spoken across EMEA is a bonus, but not essential. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

We are seeking a talented and customer focused professional to join our highly successful Customer Success Department. This is a fantastic opportunity to join a high growth B2B intelligence and data business in a red hot sector and play a major role in its next stage of growth and help shape the future of the department. In 6 months, success in this role would be high customer retention, relationships built with senior stakeholders at top customers, identified at least one champion at each customer, strong partnership with the sales team, all meeting and feedback notes logged on the CRM system and having at least 60 customer meetings (online and in person) per quarter. Responsibilities: • Responsible for all post-sale activities as part of the customer journey, including onboarding, training, driving adoption, customer meetings, collecting feedback, technical support and inbound queries via email, phone and chat, • Building meaningful relationships with customers at all levels; C-level to analysts, act as the representative for TMT Finance in face-to-face and online meetings, • Ensure customers derive maximum value from TMT Finance, utilize all of their licenses, and collaborate with internal stakeholders (Editorial, Sales, Marketing, Product) to ensure adoption, • Monitor customer usage data and health indicators, translating them into strategies for risk mitigation and upsell opportunities, • Develop an understanding of TMT Finance customer verticals, their business models and key stakeholders personas, • Become the “voice of the customer”, working with Product, Editorial and Research teams to build new features, add content and data and refine the product roadmap Requirements: • Minimum of 3 years’ experience working in Customer Success, Customer Service, or other customer-facing roles, • Can demonstrate the ability to build rapport with key stakeholders, • Understanding of the B2B subscription-based sales model, • Excellent presentation, verbal, and writing skills, • Super organized and a quick learner, • Collaborative mindset, not afraid to help where needed, • Ability to attend the office 3 days/week What's on Offer? • An outstanding opportunity to be a integral part of a high-performance commercial team, • Supporting a market leading global intelligence and data service in a high growth sector and market, • Excellent performance-related bonuses in addition to salary, • Working in a tight knit team and fun environment, • International travel opportunities Benefits: • Hybrid working – 3 days in office, 2 remote, • 25 days holidays, plus your Birthday as an additional day’s leave, • Exciting training opportunities, • Competitive pension scheme, • Employee perks platform, • Employee Assistance Programme with 24-hour access, • Spacious central London office with breakout spaces, office library and in-office games (pool, darts and table tennis), • Volunteering opportunities with one day paid volunteering leave per year, • Percentage of company profits donated annually to UK and overseas charities, • Referral scheme for new employees About Us: Founded in 2009, TMT Finance empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Our platform is the go-to source for M&A, financing, and investment intelligence across telecoms, towers, datacentres, cloud, fibre, and advisory sectors. We are a highly entrepreneurial, high growth business, based near London Bridge, with ambitious plans for further growth worldwide. TMT Finance welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.

38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift 30-35 days holiday (pro rata) ~10% in-store discount ~ Pension scheme ~ Ongoing training ~ Enhanced family leave ~ Thinking of using AI to help with your application? Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

What you’ll do Respond to customer inquiries through phone, email, chat, and digital support channels, ensuring a timely and helpful response Assist customers with questions related to onboarding, platform usage, and general product support * Ensure efficient resolution of issues impacting cus

A leading remote support company is seeking a detail-oriented Remote Customer Experience Coordinator to join their virtual support team. In this 100% remote role, you will assist clients via email, chat, and phone while ensuring a smooth experience. Candidates should have excellent communication ski

What you’ll do: Respond to customer inquiries through phone, email, chat, and digital support channels, ensuring a timely and helpful response Assist customers with questions related to onboarding, platform usage, and general product support * Ensure efficient resolution of issues impacting cu

Working within the Customer Support & Operations Team in Rainham, Essex, this role responds to customer enquiries regarding quotations, new business, renewals and existing policies via telephone, post and live chat. Ensure that you are fully conversant in contract terms and raise any areas of non‑

Premier Recruitment Group is seeking a Customer Service Coordinator who is fluent in French and English. This full-time, permanent position focuses on providing exceptional service and support to customers, handling queries through phone, email, and chat. The ideal candidate has 1-2 years of custome

As a Customer Support Executive, you’ll be at the heart of Zinc’s user experience, ensuring every interaction leaves our customers feeling supported, reassured, and valued. You’ll be the first line of support, handling queries via live chat and email, and working behind the scenes to ensure ba

As a Staff Full Stack Engineer, you will design and build AI‑driven chat experiences that power Agoda’s AI Assistant, trip planning and discovery, customer support flows, and proactive recommendations. You’ll work closely with engineers, data scientists, and product managers to define, build,

Job title: Field Service Engineer Location: High Wycombe / London coverage Salary: £30,000 - £40,000pa Job type: Permanent A leading provider of treatment products for the building services industry is looking for a Field Service Engineer to join it's expanding team. This role would suit a practical, hands-on engineer who enjoys being out on site, solving technical issues and building strong relationships with customers. You’ll be joining a business that can offer plenty of variety, independence in your day-to-day work and the chance to develop your skills within a niche and steadily growing sector. Whilst this business' primary location is in High Wycombe, this role will be a field-based role, with customer sites predominantly across London and the South East. As a Field Service Engineer you can benefit from: £30,000 - £40,000pa Company car and fuel card 20 days holiday bank holidays (rising to 25 days after 5 years) Life assurance (3x salary) Private medical insurance (after probation) Company pension scheme The role of a Field Service Engineer will include: Commissioning, service, repair, replace and install company products Provide technical support to clients Assist in maintaining stock control and reordering of parts Identify faulty equipment, service and repair opportunities Supporting of installation projects The ideal Field Service Engineer should have the following skills and experience: Strong fault-finding and troubleshooting ability Excellent customer-facing communication skills Full UK driving licence Flexibility to travel with occasional overnight stays If you’re interested in joining this company as their Field Service Engineer, APPLY NOW! For more information, please contact Paige Albery at Orion Electrotech for a chat. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally. Therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful. To see our other available vacancies, please visit our website

Resident Liaison Officer - Westminster – Planned Maintenance (Recladding) Salary: £22 - £23ph Location: Westminster Job Type: Temporary to Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Westminster area. This role focuses on recladding projects and involves working in occupied properties and offices. Key Responsibilities: Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer

IT SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 Months Initially Day Rate: £300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house IT support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members during operational hours Maintain accurate documentation and update the internal knowledge base Deliver basic training and user guidance on supported systems and software Support university events such as exams, enrolment, and registration Ensure compliance with IT and Health & Safety policies, including risk assessments Participate in process improvement initiatives and service reviews

Fuel your future with AO and earn up to £2,000 in performance bonuses plus a £2,000 welcome bonus when you join our team. We’re all about balance — enjoy a shift pattern that fits your lifestyle, giving you the freedom to work in a way that works for you. As one of our Gas Engineers, you’ll keep full control of your Gas Safe card, while enjoying a reliable income you can count on. Salary: £39,000 - £42,000 per annum Shift Pattern: 4 on 4 off / 6am- 6pm Location: The Heights, Unit 1, Cranbourne Industrial Estate, Cranborne Road, Potters Bar, EN6 3JN Our main shift is 4 on, 4 off- but we're flexible. Looking for something different? Let's chat and see what works for you. Here’s what you can expect to be doing as a Gas Installations Engineer: As a Gas Engineer at AO, you’ll team up with one of our drivers to visit customers’ homes and install gas appliances and electrical products. No repairs—just safe, high?quality installs and brilliant customer service, every time. A Few Things About You: Essential Full UK manual driving licence with no more than 6 points CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: As a Gas Installations Engineer, you will gain: A 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Healthcare Cashback Scheme Competitive pension Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page. Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking. This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression. Salary: £30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating transit time and freight. Proactively communicate with customers to inform them of at-risk orders. Maintain accurate customer database and information on profiles. Responsible for customer quotations for new business & follow-up on open quotes. Maintain price lists and send them to customers when requested. Job Related Skills: Fluent English - written and verbal Fluent in French - written and verbal Professional phone and email etiquette Ability to operate effectively in a fast-paced dynamic environment Works well under pressure, while multitasking Able to collaborate with multiple departments to address customer inquiries and resolve issues efficiently Ability to listen actively and respond effectively to customer queries. Able to deal with customers effectively in a variety of situations, while being sensitive, empathetic and agile to customer needs Adaptable approach to handling unexpected heavy workload with a positive mindset Meticulous attention to detail to ensure accurate data entry Office base - 2 days a week (Tuesday Team Day) Willing to adjust and be versatile, to meet business objectives If you are interested please kindly apply directly or contact Tom Kurczab at Right Match Recruitment Group

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) £14.00 per hour + Holiday Pay Start Date Mid June - Mid/Late September | Monday-Friday, 9am-5.30 pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised recordsWhat We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitudeWhy Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Assistant Store Manager - Luxury Retail Location: Central London Salary: Up to £35,000 plus monthly bonus Hours: Full-time, Permanent C2 Recruitment is recruiting for an Assistant Store Manager to join a luxury retail environment in Central London. This is an excellent opportunity for an experienced retail professional to take the next step within a premium, customer-focused setting. Working closely with the Store Manager, you will support the day-to-day running of the store, lead the team in their absence and help drive both sales performance and exceptional customer experience. The Role • Support the overall management of the store and lead the team when required Drive sales through coaching, motivation and leading by example Deliver consistently high standards of customer service Ensure the store is well presented, fully stocked and operating efficiently Monitor daily sales performance and communicate updates to the team Delegate tasks effectively to maximise productivity Support team development, encouraging strong product knowledge and selling skills Handle customer queries and resolve issues professionally Oversee opening and closing procedures, including cash handling and security What We're Looking For • Previous experience in a retail leadership or supervisory role Strong sales focus with a track record of achieving targets A confident and hands-on leadership style Excellent communication and interpersonal skills Highly organised with strong attention to detail Passion for delivering exceptional customer experiences Comfortable working within a fast-paced luxury or premium retail environment Working Hours • 37.5 hours per week 5 days out of 6 on a Monday to Saturday rota Daytime hours, approximately 9:00am - 5:30pm * Closed Sundays and Bank Holidays Benefits • Monthly bonus scheme Generous holiday allowance Pension scheme Interest-free travel loan Cycle to Work scheme Employee Assistance Programme Eye care support Paid volunteering day Additional lifestyle and wellbeing benefits This is a fantastic opportunity to join a supportive and professional retail environment with genuine opportunities for development and progression. Please apply with your CV and a short cover note outlining your suitability for the role. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities

Healthcare Recruitment Consultant RTC Resources are expanding our healthcare team and are looking for a driven Recruitment Consultant to play a key role in winning new business and growing our client base. We specialise in supplying high-quality staff to private hospitals, nursing homes and care providers, and are looking for someone with the ambition and energy to help us take our business to the next level. This is a fantastic opportunity to join a growing company with an experienced leadership team who will support and develop you, while also giving you the freedom to bring ideas, build your own desk, and put your stamp on the future of RTC Resources. The Role • Develop and manage relationships with private hospitals, nursing homes, and other healthcare providers., • Generate new business through calls, visits, networking and market research., • Manage the full 360 recruitment process including candidate attraction, registration, compliance and placements., • Work closely with the bookings team to ensure client needs are consistently met with speed and quality., • Deliver outstanding customer service to both candidates and clients. What We’re Looking For • Proven sales/recruitment background (, • A strong business development mindset and confidence in winning new clients., • Excellent communication skills and the ability to build lasting relationships., • Strong organisation and attention to detail., • Positive, resilient, and ambitious attitude. What We Offer • Competitive basic salary with uncapped commission., • Clear career progression in a rapidly expanding business., • Ongoing training and development with an experienced leadership team., • Autonomy and responsibility from day one., • A supportive and collaborative culture where your voice is heard. This is a chance to join a company at an exciting growth stage, where your work will have a real impact and your success will be recognised and rewarded. Interested? Please get in touch with Charlie Allison for a confidental chat

Bodyshop Manager £60,000 OTE £80,000 Hampton Fantastic opportunity to lead a high performing site Private Healthcare BUPA and Life assurance Permanent position, Monday to Friday, Car allowance of £500 per month 33 Days annual leave Inc Bank Holidays Yearly pay reviewsPlease contact Rochelle on (phone number removed) for more information If you're an experienced Bodyshop Manager looking for a fresh challenge, this could be a great fit. This is a chance to take the lead at a well-established, high-performing site in the Tunbridge Wells area - one that's backed by manufacturer approvals and equipped with modern, high-tech kit to help you and your team deliver top-quality work. You'll be someone who knows how to run a smooth, efficient bodyshop, with a strong handle on both people and process. If you also bring experience as a VDA or Estimator, that's a bonus - but it's not a must-have. You'll be joining a business that really understands the accident repair market. It's a stable, supportive environment where career growth is encouraged and your contribution will be genuinely valued. Bodyshop Manager As Bodyshop Manager, you'll be the driving force behind a skilled and passionate on-site team - including Paint Sprayers, Panel Beaters, MET Technicians, Estimators, and admin staff. You'll be leading from the front, creating a positive, productive work environment and setting the pace for performance, quality, and customer service. You'll have full responsibility for the day-to-day running of the site - everything from health & safety and financial performance to customer satisfaction and team morale. That includes setting targets, monitoring KPIs, and ensuring work is completed efficiently, safely, and to the highest standards. A vast knowledge of the repair and claims process is key, as you'll be the go-to person for ensuring everything runs smoothly - from job estimates through to final delivery. If you're already familiar with Autoflow BMS and Audatex, even better - but above all, it's your experience and leadership that will count. Your role will also involve recruiting new talent, holding daily production meetings, and working closely with parts, reception, suppliers, and work providers to keep things running smoothly. You'll be expected to meet or exceed CSI and Key-to-Key targets - with the support of a capable senior management team behind you. Strong leadership, a sharp eye on costs and productivity, and the ability to deal with any issues (including those rare customer complaints) are all part of the package.In short, this is a hands-on leadership role where your impact will be felt across the entire business If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more

Are you a Mortgage & Protection Advisor looking for that next step in your Advisor Career? Tired of getting a low level of leads or lack of lead quality? Due to growth plans within the business, Our Award Winning Mortgage Brokerage Client are looking for highly motivated individuals with previous experience to join their team as Mortgage & Protection Advisor. The position is on a self-employed basis so the successful candidates must be self-motivated and disciplined. The successful candidates will be client-focused delivering the best possible advice to our clients. To be considered for the role of Mortgage Advisor you must have the following requirements: • CeMap Qualified, • Minimum 18 months as a mortgage advisor, • Comfortable charging fees, • Confident over the phone/video chat, • Exceptional customer service attitude, • Preferably whole of market experience Working hours: As a Mortgage & Protection Consultant, you’ll have the ability to work from home. The hours are very flexible with diary management, and it is up to you to the hours that you do. Benefits: • Earning potential of between £80,000 – £240,000 per annum., • Lots of quality Leads Provided, • Market leading commission package, • Support and development from a group with over 1,000+ years of combined experience, • No sales targets, figure reporting or pressure – Our only expectation is for you to give exceptional customer service to every client at all times., • Full flexibility to ensure your career balances with your lifestyle., • Access to our market leading Mortgage, Commercial Finance, Equity Release and Protection proposition., • Administration support packages available to enhance your work/life balance or to enable you to be more productive., • Ability for you to grow and develop your own team within the YBM family., • Compliance and systems support, along with access to market leading tools to assist you in helping your clients., • A team environment sharing best practice and great ideas, • Working with a Nationally recognised and acclaimed independent and whole of market first-charge mortgage brokerage rated 5 stars on Trustpilot. If you want to explore a new opportunity that offers more in terms of Flexibility, Leads Provided and Greater Overall Earnings please apply to be considered for interview

Head of Marketing role within a B2B food manufacturer. Highly commercial, strategic position aligned to sales and Food Service customers. We are working with a well‑established, multi‑site food manufacturing business supplying B2B Food Service customers in the UK and internationally. This is a senior, strategic marketing role with clear commercial accountability, focused on supporting sales performance, growth and long‑term market positioning rather than creative execution. You will take ownership of the marketing strategy and function, working closely with senior leadership and commercial teams to ensure marketing activity is aligned to business priorities and delivers measurable impact. This role will suit someone who enjoys setting direction, building structure and using marketing as a commercial lever within a complex B2B environment. Key Responsibilities • Own and lead the overall marketing strategy in line with growth objectives, • Collaborate closely with the Commercial and Sales teams to ensure marketing delivers measurable impact, • Build, lead and develop a high‑performing marketing team and agency partners, • Align marketing activity closely with sales and Food Service customer priorities, • Oversee commercial marketing and sales support materials for UK and international markets, • Own performance measurement, insight and ROI reporting About You We are interested in speaking with people who: • Demonstrate senior marketing leadership experience within B2B food manufacturing, with a strong understanding of Food Service channels, • Bring a strong commercial mindset and understand how marketing supports sales effectiveness, • Enjoy strategic ownership and accountability rather than hands‑on creative delivery, • Are confident in influencing senior stakeholders and leading teams and external partners, • Are based in the UK with a full right to work, and do not require visa sponsorship now or in the future Why This Role? Opportunity to shape a marketing function with real commercial influence Direct exposure to senior leadership and strategic decision‑making A business where marketing is expected to drive growth, not just awareness If you have led marketing within a B2B Food Service environment and are motivated by commercial impact rather than creative execution, I would welcome a confidential conversation. The position is primarily office-based in London, with regular travel to a second UK site to stay closely connected to the wider business. An inclusive and supportive working environment is offered, with reasonable adjustments available throughout the recruitment process. Ready to take the next step? Send your CV to our People Consultant, Lisa Fox, quoting ref PR/(phone number removed), and have a chat about your future. Applicants must be based in the UK with full working rights. Due to high application volumes, if you don’t hear from us within a week, unfortunately, your application has not been successful this time

Customer Service Advisor / Spanish Speaker An exciting opportunity for a bilingual customer service professional, who is fluent in oral and written Spanish and English, with strong communication, administration and organisational skills, and experience using Microsoft Office in a fast-paced, customer-focused environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent, Customer Experience Agent SALARY: Competitive LOCATION: Remote in Argentina. Candidates need to live in Argentina but can work remotely and be based at any location in Argentina JOB TYPE: Full-Time, Self-Employed Contract WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays) ESSENTIAL REQUIREMENT: Candidates MUST have fluent Spanish and English communication skills (both oral and written) and reside in Argentina You must also be happy working shifts. PLEASE NOTE: You must have your own IT equipment and must guarantee that you can work remotely from a secure, quiet and private workspace at home. The company will then give you access to their systems so you can carry out your duties effectively. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor to join a busy and supportive team environment. The role requires excellent communication, customer support and problem-solving skills. Working as a Customer Service Advisor you will handle customer enquiries via phone, email and web chat, delivering a high standard of service while maintaining accuracy and professionalism. As a Customer Service Advisor you will resolve customer queries and complaints efficiently, liaising with internal teams and ensuring all interactions are recorded in line with company procedures. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: • Delivering Customer Support: Providing excellent service to customers via phone, email and web chat interactions in Spanish, • Resolving Customer Queries: Responding to customer enquiries, complaints and requests in a professional and timely manner, • Troubleshooting Issues: Identifying the cause of customer problems and implementing effective solutions, • Escalating Complex Cases: Referring regulatory or high-level issues to Team Leaders, Compliance or senior management when required, • Maintaining Accurate Records: Updating customer account information and recording detailed notes with a high level of accuracy, • Monitoring Website Performance: Identifying website errors and testing systems following updates and product launches, • Supporting Team Development: Mentoring junior colleagues and contributing to team performance improvements, • Collaborating Across Departments: Liaising with Payments, Fraud and other internal teams to resolve customer issues efficiently, • Gathering Customer Feedback: Conducting customer calls to collect feedback and identify opportunities for service improvement, • Meeting KPIs and SLAs: Contributing towards team objectives and maintaining service standards CANDIDATE REQUIREMENTS Essential: • Excellent verbal and written communication skills in Spanish and English, • Strong customer service and communication skills with a professional telephone manner, • Ability to multitask, prioritise workload and perform under pressure, • Excellent attention to detail and accuracy in data entry and record keeping, • Proactive, results-driven approach with strong problem-solving ability, • Good IT skills including Microsoft Outlook and general MS Office, • Strong interpersonal skills and ability to work effectively within a team, • Confidence in handling challenging customer situations, • Good numeracy and organisational skills, • Ability to quickly learn and adapt in a fast-changing environment Desirable: • Knowledge of online gaming and betting industry, • Interest and knowledge of sports and related sectors HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14741 Full-Time, Permanent Customer Services / Contact Centre / Call Centre Jobs, Careers and Vacancies. Find a new job and work Remotely in Argentina. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWDO-IN-SPJ

French Speaking - Customer Service Coordinator North Kent – hybrid (2 days in the office) Monday to Friday £30,000 DOE – with a target bonus Permanent full time role Pearson Whiffin are recruiting for a Customer Service Coordinator on behalf of our client, a global manufacturing business. To be considered for this position, candidates must be fluent in both French and English, with strong verbal and written communication skills in both languages. We are looking for someone with previous experience handling customer enquiries over the telephone, and any prior administration experience would be highly beneficial. Our client offers an excellent benefits package, including bonus schemes, life assurance at four times salary, subsidised meals in the on-site restaurant, employee assistance programmes, and much more! Duties include: Being the first point of contact for all customer queries, delivering an exceptional level of service at all times. Liaising with customers via web chat, telephone and email. Dealing with customer complaints. Entering and processing orders. Advising customers of any fulfilment issues or delivery delays. Providing quotations and following up on open quotes. Sending price lists to customers. To be considered for this role, you must have/be: Previous customer service experience within a B2B environment Experience within manufacturing or a regulated industry would be a significant advantage Must be fluent in French (written and verbal), as well as English Strong customer service skills with a customer-focused approach Excellent written and verbal communication abilities This role is being managed by Holly Ensoll and Chloe Wadhams , Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

Sales Engineer/Solutions Engineer Location: London (Nationwide travel required) Salary: Up to £35,000 plus company car/car allowance and bonus C2 Recruitment are working with a one of our established clients who are looking to appoint a Solutions Support Engineer to join their expanding team. This is a fantastic opportunity for someone who enjoys combining technology with customer interaction, working across innovative solutions within RFID, SaaS, Auto-ID and industrial scanning technologies. The Role This is a varied, hands-on position combining pre-sales support, solution design and implementation. You will work closely with customers to understand operational challenges, demonstrate solutions and support projects from concept through to delivery. You will be involved with: RFID and stock accuracy solutions SaaS platforms Mobile computing and Auto-ID hardware Fixed Industrial Scanning (FIS) Key Responsibilities Deliver technical demonstrations and Proof of Concepts (PoCs) Capture and document customer requirements Design and present tailored technical solutions Support projects from pre-sales through to implementation Assist with integrations including APIs, data handling and basic coding Provide technical support and user training Act as a technical specialist across RFID, Auto-ID and scanning technologies Keep up to date with emerging technologies and industry developments About You This role would suit an experienced Sales Engineer, Solutions Engineer or Technical Consultant, although recent graduates within a technical discipline will also be considered. You will ideally have: Strong understanding of systems, integrations and APIs Excellent communication skills with both technical and non-technical audiences A problem-solving mindset with a hands-on approach Flexibility to travel across the UK Desirable Skills Experience within RFID, Auto-ID or Fixed Industrial Scanning Knowledge of C#, SQL, APIs or web services Exposure to Android or mobile technology solutions Retail, logistics or warehouse sector experience What's on Offer Exposure to innovative retail and supply chain technologies Opportunity to work across both hardware and software solutions A varied role with customer-facing responsibility Ongoing learning and development opportunities Supportive and collaborative working environment Additional Information Nationwide UK travel required do you must hold a clean UK driving licence Occasional European travel Flexibility around working hours when required If you enjoy technology, problem-solving and working closely with customers to deliver solutions, we would love to hear from you. Apply today with your CV to find out more and get you career back on track! By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities

Retail Store Manager Location: Ilford Salary: £26,734 to £30,000 per annum dependant on experience Hours: Full-time, 37.5 hours per week over 5 days Are you an experienced retail leader looking for your next challenge in a role where your work truly matters? We're looking for a dynamic and passionate Store Manager to take the reins of a charity store based in Ilford. This is an exciting opportunity to join a well respected charity retailer and lead a thriving team of staff and volunteers in delivering outstanding results all while supporting a meaningful cause. What you'll do: Lead, inspire and develop a team of staff and volunteers to deliver excellent customer service. Drive store performance by achieving sales, profit and KPI targets. Be the local face of the charity - engaging with the community and encouraging donations. Oversee store operations including health & safety, merchandising and visual displays. Deliver retail excellence through a customer-first, commercially savvy approach.About you: You bring previous management experience from a commercial retail store or charity shop environment. You're commercially minded, target-driven and motivated by strong results. You understand the value of great customer service and have a natural flair for visual merchandising. You're confident managing performance, recruitment, rotas and training for a diverse team. You're proactive, adaptable and have a can-do attitude, ready to take ownership of your store.Why join us? This is more than just a retail role; it's your chance to make a difference. Every sale you make helps fund vital care and support for local people and their families. You'll be part of a collaborative and supportive retail team, where you're encouraged to share ideas and grow in your career. Plus fantastic holiday entitlement starting with 27 days per year, plus birthday off and the store doesn't open Bank Holidays! Amazing work/life balance plus you have the opportunity to utilise your amazing skills to make a difference! Ready to make an impact in your local community? Apply now and be part of something truly rewarding. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities

What we need: Carrington West are pleased to be working with our client for a Quantity Surveyor, required for long term works in the Highways sector for an established yet growing company based in North-East Somerset. As the successful Quantity Surveyor, you will support the Lead QS, monitoring all cost and maximising value across all projects. Upon joining our clients Somerset based team you can expect a high degree of autonomy and exceptional standards of professionalism and customer service. Our clients can offer a challenging and rewarding role to someone who can demonstrate: - A recognised qualification in Quantity Surveying or related subject. - Good experience and detailed knowledge of working with the NEC suite of contracts. - Strong communication skills and a willingness to go above and beyond client expectations. - The ability to work on one's own initiative whilst understanding the need to stay within the existing commercial procedures. - A high level of proficiency in MS Office, including Excel. For more information, please click APPLY NOW or call Jay Cochrane today on (phone number removed). FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Jay Cochrane at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

We are recruiting for experienced Engineer Schedulers (Controllers) to work in office, based in Hertford. The role is to lead a team of 5-15 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade. Communication, organisation and problem-solving are some of the key skills required for this role. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression. Main Responsibilities: Running daily schedules for team of 5-15 trade Operatives (electricians, plumbers, etc) Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs Arranging parts or materials for click/collect where not available from usual suppliers Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion Essential Skills / Experience for this role: Excellent communication and listening skills Ability to multi-task to manage a demanding workload in a fast-paced environment Excellent resource planning and administration skills The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers Company Benefits: Career development opportunities Employee Assistance – access to a range of support and advice by telephone and a via a mobile phone app * Hamper at Christmas This is a full-time office-based (not remote working) position. Our hours of work are 8am to 5pm Monday to Friday and this role requires working 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary

Our prestigious manufacturing client is seeking an experienced French speaking Customer Service Coordinator (bilingual) Location: Dartford, Kent Hours: Full time, flexi and hybrid Min of 2 days in office including Tuesdays Salary: £30,000 pa + excellent benefits including 3% non-contractual bonus Excellent benefits packaging including 25 days leave, health care etc Customer Service Coordinator – French speaking is the liaison between customers and internal departments. Being accountable for enhancing customer relations, increasing customer loyalty and in turn increasing commercial growth. Customer Service Coordinator Key Requirements • Minimum of two years relevant customer support experience required; experience with business-to-business, quality, and/or regulatory experience strongly preferred., • Computer literate – MS office, PowerPoint, Excel, Outlook, Teams, • Fluent in French and English to use in a working environment, • Good level of education including Maths and English, • Works well under pressure, • Excellent attention to detail, • Able to work independently and as part of a team Customer Service Coordinator - Responsibilities and Duties • Support customers’ enquiries through multiple communication channels including phone, email, and chat., • Follow-up of enquiries for general questions with other internal departments, liaising as needed including Quality, Regulatory, Technical, Supply Chain, Commercial, Shipping, Finance, Production and Planning departments., • Facilitating customers issues resolution, including progressing customer complaints to completion (RMA creation, coordinating returns, credit notes/invoices as needed), • Enter and process orders including calculating transit time and freight., • Proactively communicate with customers to inform them of at-risk orders (fulfilment issues, delivery delays, etc.), • Maintain accurate customer database and information on profiles., • Responsible for customer quotations for new business & follow-up on open quotes., • Maintain price lists and send them to customers when requested., • Process new user registrations, pricing requests and requests for order changes or cancellations, assist customers with platform questions or issues

LOCATION: London area HOURS: 40 hours per week SHIFT PATTERN: Monday to Friday (as business requires) SALARY: 65,000 - 70,000 Per Annum DOE If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Job Objective & Responsibilities: To facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills, the Regional Operations Manager will develop high-performing teams across multiple blue-chip and high-profile sites, consistently meeting or exceeding client service standards in security and cleaning operations Main Duties: Operational Excellence • Lead comprehensive security, cleaning and other soft services operations across assigned regional portfolio of blue-chip/high-profile client sites, • Perform specific investigations as requested by senior management, ensuring compliance with industry standards and client requirements, • Implement and maintain quality management systems specific to security, cleaning and other soft services, conducting monthly quality assurance checks across all sites, • Ensure adherence to health and safety protocols, with particular focus on security procedures and cleaning chemical handling Financial Management • Meet budgetary targets and monitor financial performance across regional security, cleaning and other soft services contracts, • Strategic planning and setting key objectives for multi-site operations, ensuring profitability across diverse client portfolios, • Monitor expenditure and income against plan, implementing credit control measures and managing direct costs through efficient operational methods, • Secure and implement price adjustments when necessary, ensuring contract profitability while maintaining service excellence, • Review cost-efficient operating methods, managing margin improvements through enhanced productivity in security, cleaning and other soft services contracts, • Authorize wage sheets from Site/Contract/Branch Managers ensuring accurate payment and budget adherence across all security, cleaning and other soft services contracts, • Approve materials requisitions ensuring compliance with budgets and company-approved supplier lists for security equipment and cleaning supplies Administrative Excellence • Respond to customer queries promptly, both orally and in writing, maintaining high standards of client communication, • Set performance targets for regional management teams across security, cleaning and other soft services operations, • Attend monthly meetings with internal stakeholders and blue-chip clients, ensuring service delivery meets expectations People Management & Development • Recruit Regional Managers, Branch Managers, Contract Managers, Site Managers, and Site Supervisors with relevant security, cleaning and other soft services expertise, • Maintain current employment records, conduct staff appraisals, and identify candidates for future development within security and cleaning specializations, • Ensure employment procedures compliance and provide comprehensive training in security protocols and cleaning standards, • Implement company disciplinary and grievance procedures, ensuring all staff understand and follow established protocols, • Champion health and safety procedures across all operations, with emphasis on security risk management and cleaning chemical safety Business Development • Expand revenue base through retention of existing blue-chip clients and acquisition of new high-profile security, cleaning and other soft services contracts, • Support competitive tendering process, providing operational expertise for surveys, estimates, and proposals, • Drive growth through exceptional service delivery and proactive client relationship management REQUIRED SKILLS AND EXPERIENCE Person Specification: Essential Requirements: • Proven leadership experience managing security and cleaning operations across multiple sites, • Demonstrable experience with blue-chip/high-profile client environments, • Strong understanding of health and safety legislation and implementation, • Comprehensive knowledge of HR practices and employment law, • Excellent communication and interpersonal skills, • Strong commercial acumen and financial management capabilities, • Ability to take responsibility and show initiative in complex operational environments, • Must be willing and able to undergo BS7858 security vetting process Desirable: NEBOSH certification IOSH Managing Safely BICS (British Institute of Cleaning Science) membership SIA License Previous experience managing security and cleaning services Track record of successful contract retention and growth in premium client environments Important Note: The successful candidate must successfully complete BS7858 security vetting as a condition of employment. Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisisFor more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme

Help Desk Analyst 3 Month rolling contract Inside IR35 The role of the Helpdesk/End User Technology Analyst comprises of two distinct underpinning business requirements geared around ensuring "First Point of Contact" and "First Contact Resolution" for our customers. The role exists to restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based role - This includes early shifts (starting at 7am), Late Shifts (Finishing at 10pm) and Weekend shifts. Role is First Line Support within the End User Technology team (Handling Support queries that come in via Phone call, Email and ServiceNow Chat) If you are not able to resolve this at 'First point of contact' then support tickets would be escalated to Level 2 Support teams. Responding to telephone and email incidents, queries and service requests in a professional and courteous manner based on an agreed SLA or OLA Logging of all works - ensuring incidents, queries and service requests are logged, prioritised, tracked and resolved within predefined Service Levels Operating in a flexible mode - being able to seamlessly switch between a telephone/desk-side role as and when required Agreeing work priority levels with the customer to ensure customer expectations are managed and the ticket reflects the risk & impact accordingly. Investigating incidents where possible either remotely or desk-side, leaning on an agreed toolset to logon to the customer's machine to perform troubleshooting. Correctly routing a ticket to the appropriate team who is able to resolve the incident if first line knowledge or access is not sufficient. Dealing with and communicating escalations accordingly. Seeking knowledge missing where appropriate, documenting and disseminating the knowledge accordingly. Undertaking agreed proactive works which are agreed to maintain our systems thus avoiding tickets being raised by staying "one step ahead". Maintaining and growing relationships across immediate team and wider IT teams to ensure collaborative approach to resolve customer requests as soon as possible. Ensure that Information Security considerations and controls are in place which adhere to the Information Security/Computer Policy. Align to the threat response procedures defined by the IT Security Team owned by IT Helpdesk Team Lead Ensuring customer satisfaction levels are maintained and improved where possible. Ensuring a personable desk-side manner with the ability to put users at ease. Recognising and adhering to change management processes to protect production environment. Manage liaison with suppliers (including internal) to ensure fixes are delivered in a timely fashion