Trabajos customer chat support en LiverpoolCrear alertas

£38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience. • Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat., • Address customer inquiries regarding products and services, ensuring clear and effective communication., • Resolve issues and complaints efficiently to enhance customer satisfaction., • Document all customer interactions and maintain accurate and organized records., • Collaborate with other teams to ensure a seamless customer experience., • Stay up-to-date with product knowledge to provide timely and informed support., • Fluency in Slovak (both written and spoken); proficiency in English is a plus., • Prior experience in customer service or a related field is preferred., • Exceptional communication and problem-solving skills., • Ability to multitask and work effectively in a dynamic environment., • Familiarity with customer support software is an advantage., • A positive attitude and willingness to learn and adapt., • Strong attention to detail and organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from Greece. This role is perfect for those who are passionate about providing excellent customer service and want the flexibility of working from one of the most beautiful locations in Europe. • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat., • Address inquiries related to products, services, and policies promptly and professionally., • Resolve customer complaints and issues effectively to ensure a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system to support ongoing improvements., • Collaborate with various departments to enhance customer service delivery and implement client solutions., • Stay updated on product knowledge and industry trends to provide informed and relevant assistance., • Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial., • Previous experience in customer service or support roles is preferred., • Strong communication skills with a focus on delivering exceptional customer experiences., • Excellent problem-solving abilities and a proactive approach to resolving issues., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently in a remote environment while contributing to a collaborative team atmosphere., • A genuine interest in helping customers and enhancing their experience., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Danish and ready for an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and friendly Danish Speaking Customer Representative to join our dynamic team! This role not only offers the chance to provide exceptional customer service but also the incredible benefit of living in the beautiful surroundings of Greece, with all relocation costs covered! Your Role: • Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Communicate via various channels, including phone, email, and chat, to assist customers effectively., • Become skilled in our client systems to provide fast and high-quality service., • Collaborate with team members to ensure timely resolutions of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Eager to learn new tools and technologies appropriate for remote work., • Self-motivated and proactive, thriving in a dynamic environment., • Willingness to relocate to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Position: Customer Support Work model: Remote (based in Greece) Location: Greece Employment type: Full-time Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction. What You’ll Do • Communicate with customers via phone, chat, and email, • Track and manage cases to ensure timely resolution, • Maintain high customer satisfaction and represent the brand with professionalism, • Build strong, positive relationships with partners and customers, • Work towards achieving personal and team targets What You Bring • Fluent Polish (both written and spoken), • Good English skills (min. B2 level), • Excellent communication and problem-solving abilities, • Basic computer skills and tech confidence, • Team spirit, adaptability, and a proactive mindset What We Offer • Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you), • Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus, • Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts, • Training & career development: full onboarding with certified instructors and clear growth opportunities, • Vibrant workplace: community activities, social initiatives, and free online Greek lessons Apply now and start your new life under the Aegean sun!

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the United Kingdom (UK time zone) and will be responsible for partnering with clients in executing their projects as well as teaching and coaching clients to become increasingly able to work on their own. market” The Senior Customer Engagement Specialist will partner with multiple teams in fulfilling day to day client expectations, providing administrative and executional support to complete tasks with speed and accuracy in an agile and client-focused set-up. They will lead customer conversations and act as force multipliers for the team through their ability to assist clients in launching surveys while educating and training clients on aytm’s platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the customers of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier customers, and a creative and energetic team. Responsibilities: • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turnaround environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders, • Provide customers with technical guidance on aytm’s platform in partnership with Customer Success., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimization., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organize materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a remote, virtual, and entrepreneurial setting. Required Qualifications: • 2+ years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills- must be able to collaborate internally as a part of a team and externally with clients., • Evidence of being a structured thinker who can address problems logically and resourcefully., • Self-motivated learner who sets and achieves personal goals., • Fluent in using Google Workspace (formerly G Suite) and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing agile team and lively company culture., • Ability to work in a fast-paced, dynamic culture, • Organization/prioritization abilities What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required. **aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty. • Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support., • Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively., • Document client interactions and maintain comprehensive records to ensure seamless follow-up., • Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns., • Work in collaboration with internal teams to enhance product offerings and service quality., • Stay updated on product knowledge and industry changes to offer informed insights to clients., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is also required., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-oriented mindset., • Comfortable using CRM software and other technological tools., • A dedication to providing exceptional service and enhancing customer experiences., • Willingness to relocate to Greece and adapt to a new environment., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Business Development Manager Location: UK-wide (with travel to client sites) Head office Essex based Salary: £55,000 - £65,000 DOE+ uncapped performance-based commission Sector: Renewable Energy / Process Instrumentation / Biogas The Opportunity A well-established and growing engineering business is seeking an experienced Senior Sales & Business Development Manager to join their team and help drive the next stage of commercial growth. This is a hands-on, front-line sales role — perfect for someone who wants to be out in the field, building strong customer relationships, identifying new opportunities, and closing meaningful deals. With a clear focus on the renewable energy space (specifically biogas and related process industries), this role offers autonomy, responsibility, and the chance to make a real impact. Key Responsibilities • Drive new business and expand existing customer relationships across the UK, • Sell a range of technical solutions including gas analysis, instrumentation, and desulphurisation systems, • Manage your own pipeline, from lead generation through to negotiation and close, • Meet clients face-to-face and attend site visits where required, • Collaborate with internal teams to ensure seamless delivery and ongoing support Markets & Products This role is focused on the biogas sector, which sits within the wider renewable energy market. The company provides high-performance technical solutions for applications such as: • Process instrumentation, • Gas analysis systems, • Hydrogen Sulphide (H2S) desulphurisation, • Gas flow, oxygen, and nitrogen generation, • Full lifecycle support: installation, commissioning, and maintenance Who We’re Looking For We’re looking for someone who combines strong technical sales ability with commercial drive and integrity. You’ll be a confident communicator who is comfortable with autonomy, understands the sales cycle, and knows how to build lasting relationships in complex B2B environments. Essential Experience: • Proven B2B technical sales experience (preferably in instrumentation, gas systems, or process equipment), • Background in sectors such as renewable energy, biogas, or industrial gases, • Sound understanding of engineering concepts, • Proven ability to generate and convert new business opportunities, • Full UK driving licence and access to a vehicle What’s on Offer • Competitive salary: £55,000 - £65,000 (DOE), • Uncapped commission based on performance, • The freedom to manage your own diary and pipeline, • Ongoing support from an experienced team, • A chance to be part of a growing company in a high-potential market Company Culture This is a fast-moving, no-nonsense environment where results and professionalism matter. The team is collaborative, down-to-earth, and driven — and the business is proud of its "no egos" approach. If you're someone who takes pride in your work, gets stuck in, and thrives on responsibility, you’ll fit right in. Interested? Apply now to learn more or request a confidential chat with the recruitment team at Adore Recruitment.

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Meet Eloquent AI (YC X25) At Eloquent AI, we’re building the next generation of AI Operators—multimodal, autonomous systems that execute complex workflows across fragmented tools with human-level precision. Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions—transforming how work gets done in regulated, high-stakes environments. We’re already powering some of the world’s leading financial institutions and insurers, fundamentally changing how millions of people manage their finances every day. From automating compliance reviews to handling customer operations, our Operators are quietly replacing repetitive, manual tasks with intelligent, end-to-end execution. Headquartered in San Francisco with a global footprint, Eloquent AI is a fast-growing company backed by top-tier investors. Join us to work alongside world-class talent in AI, engineering, and product as we redefine the future of financial services. About the role: As a Full Stack Engineer at Eloquent AI, you will lead the development of AI-powered full-stack applications while overseeing and mentoring other engineers. You’ll remain hands-on across the stack, but also take ownership of technical direction, code quality, and delivery standards. You’ll work closely with engineers, AI researchers, and product teams to ensure scalable, reliable systems that power real-time AI-driven workflows. This role requires strong engineering fundamentals, leadership capability, and the ability to operate effectively in a fast-paced, AI-first environment. You will: • Design and build full-stack applications that power AI-driven workflows for enterprise users., • Oversee and review the work of other engineers, ensuring high-quality, production-ready code., • Provide technical guidance, architectural direction, and hands-on support where needed., • Develop high-performance front-end interfaces for AI agent control, monitoring, and visualisation., • Build scalable backend services that support real-time AI interactions, knowledge retrieval, and automation., • Work closely with AI researchers and ML engineers to integrate LLMs, RAG, and automation into production-ready systems., • Establish engineering best practices across testing, deployment, and performance optimisation., • Continuously iterate and refine AI-driven products, balancing speed with robustness. Requirements: • 4+ years of hands-on experience building full-stack production applications., • Bachelors degree in Computer Science (Masters degree in Computer Science would be a big plus)., • Proficiency in React, TypeScript, and Node.js., • Backend experience using Python., • Strong knowledge of cloud infrastructure (AWS, GCP, or Azure) and scalable architectures., • Understanding of AI-powered applications (LLMs, chat interfaces, agentic workflows)., • Ability to work in a fast-paced, high-autonomy environment., • Strong collaboration skills across engineering, product, and AI teams. Bonus Points If… • You have experience building AI-powered applications with LLM integrations., • You’ve worked in high-performance startups or enterprise AI environments., • You have a sharp eye for UI/UX design and have built intuitive, AI-driven interfaces., • You have experience with GraphQL, WebSockets, or real-time data streaming., • You’ve contributed to open-source projects or have built developer tools for AI. Whats on offer: • Salary up to £110k., • Meaningful early equity., • Remote-first setup anywhere in the UK, with occasional trips to meet up with the global team., • A chance to work with some of the smartest and most dedicated engineers and leaders you'll find anywhere.

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain. Your Role: • Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care., • Communicate effectively via multiple channels, including phone, email, and chat., • Learn and engage with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective client communication., • Excellent communication skills and a customer-centric approach., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies. • Work directly with our Enterprise Account Executives to support DACH customers, • Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies, • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks, • Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack, • Communicate prospect and customer needs and product feedback to product management, marketing, and sales., • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful, • Fluency in English and German, • The desire to work in a fast-paced environment, across multiple opportunities and teams, • 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc., • Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused., • Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.), • A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence., • A natural curiosity for how technology drives change and how that transfers into business value., • Experience working with a Content Management Platform or similar technology (MarTech)., • Prior experience with solution selling methodologies and/or value based selling techniques., • Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position., • Join an ambitious tech company reshaping the way people build digital experiences, • Full-time employees receive Stock Options for the opportunity to share in the success of our company, • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family., • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days, • Time off to care for and focus on your growing family, • Use your personal annual education budget to improve your skills and grow in your career, • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties, • An annual wellbeing stipend to care for your physical, financial, or emotional health, • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement., • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. #LI-AT1 #LI-Remote Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at _ with any information you may have. 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Are you fluent in French and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic French Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, providing you with the chance to immerse yourself in a beautiful culture while making a significant impact in customer service. Your Role: • Deliver exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Engage with customers through various communication channels including phone, email, and chat., • Learn and utilize our client systems to provide outstanding service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in French (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented mindset., • Willingness to learn new tools and technologies suited for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in German and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the attractive benefit of paid relocation to Greece! This is a fantastic opportunity to experience a vibrant new culture while providing top-notch customer support to our clients. Your Role: • Deliver exceptional customer service to German-speaking clients, addressing their inquiries with professionalism and care., • Utilize various communication channels, including phone, email, and chat, to assist customers effectively., • Become proficient with our client systems to ensure accurate and efficient service., • Collaborate with colleagues to ensure timely resolutions of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a commitment to customer satisfaction., • Eager to learn and utilize new tools and technologies in a remote work setting., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Overnight Barista – Part Time At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day. And as a Night Barista, you can too. So, why Costa? Pay rate of £14.12-£15.12 per hour, between the hours of 11pm-5am. All other hours worked will be £13.12-£14.12 (dependent on the location of the store) We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal: ? Access to the Coca-Cola share scheme, including matched contributions ? 50% discount on all your favourite food and drinks in Costa-owned stores ? A smart pension that is matched up to an amazing 10% ? The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure ? And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. What you’ll do Being a Night Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be: ? Putting smiles on faces come rain or shine ? Mastering our menu, from toasties to seasonal drinks and more ? Pouring passion into perfect drinks and great customer service ? Working with your colleague to ensure that everything runs smoothly Who you are We’re interested in your unique ingredients: ? A multi-tasker with a can-do attitude, not afraid to take on a challenge ? A perfectionist, dedicated to delivering excellence ? A people person and team player, who can strike up a good conversation ? Confident working in a small team of two on shift ? 18 years or over due to the element of night working When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email Night Barista – Part Time At Costa Coffee, we are what we craft. It’s about perfecting latte art, creating experiences that put a smile on people’s faces, and proudly making greatness every day. And as a Night Barista, you can too. So, why Costa? Pay rate of £13.60-14.60 per hour, between the hours of 11pm-5am. All other hours worked will be £12.60-£13.60 (dependent on the location of the store) We’re growing day by day, with bold plans and some pretty brilliant perks to sweeten the deal: ? Access to the Coca-Cola share scheme, including matched contributions ? 50% discount on all your favourite food and drinks in Costa-owned stores ? A smart pension that is matched up to an amazing 10% ? The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure ? And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. What you’ll do Being a Night Barista means so much more than making velvety cups of joy. It’s your chance to learn, challenge yourself and truly master your craft – which means you’ll be: ? Putting smiles on faces come rain or shine ? Mastering our menu, from toasties to seasonal drinks and more ? Pouring passion into perfect drinks and great customer service ? Working with your colleague to ensure that everything runs smoothly Who you are We’re interested in your unique ingredients: ? A multi-tasker with a can-do attitude, not afraid to take on a challenge ? A perfectionist, dedicated to delivering excellence ? A people person and team player, who can strike up a good conversation ? Confident working in a small team of two on shift ? 18 years or over due to the element of night working When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email

👋 About Renude Renude builds AI-powered software for the beauty industry, helping brands deliver personalised, expertise-focused customer support through intelligent digital agents. Our technology powers e-commerce experiences including: skin analysis, product recommendation and LLM-based chat. We’ve been awarded by CEW, Beauty Innovation Awards, Tech Nation and more. We have raised over $4M from leading tech investors in addition to being awarded Innovate UK Grants. Our team combines tech, formulation, dermatology, e-commerce and sales expertise. 🔧 What You'll Do We’re hiring a mid-senior (4+ years experience) AI Engineer to help design, build, and scale our production AI systems with ownership from design to deployment. You’ll work end-to-end across Agentic RAG conversational agents, Agent orchestration, fine-tuning models, retrieval pipelines, evaluation frameworks and generating product recommendation for real customer interactions to deliver reliable AI-powered experiences in production. • Design, build, and deploy Agentic AI workflows and RAG-powered applications for real-world use cases, • Develop scalable backend services and APIs powering AI agents and conversational systems, • Build and optimise retrieval pipelines including embeddings, chunking, reranking, memory and vector search, • Collaborate closely with product, design, and engineering teams to shape AI-first experiences, • Integrate LLM systems into user-facing web applications and product features, • Improve response quality, reliability, latency, observability and cost efficiency of production AI systems, • Evaluate new AI frameworks, tools, and orchestration approaches across the rapidly evolving LLM ecosystem, • Influence architecture decisions for scalable, secure, and production-ready AI infrastructure ✅ What We're Looking For Must-Haves: • Bachelor’s degree in Computer Science, Artificial Intelligence, Engineering, or equivalent practical experience, • 4+ years experience building and deploying production AI applications, • 2+ years experience developing LLM-powered products, conversational AI, RAG systems, or agentic workflows, • Strong Python skills and experience building backend systems and APIs, • Hands on experience building agentic workflows, tool-calling pipelines, and stateful orchestration using frameworks such as LangGraph, LangChain, LlamaIndex, AutoGen, CrewAI or similar agent orchestration frameworks, • Strong experience designing and optimising retrieval systems, including vector stores (Pinecone, Weaviate, Chroma), graph-based RAG architectures, hybrid retrieval, reranking, and semantic search pipelines, • Experience with production optimisation for RAG systems, including latency optimisation, token cost control, context management, monitoring, guardrails and prompt versioning, • Exposure to AIOps/MLOps practices and hands-on experience with AWS Bedrock, SageMaker, Vertex AI, or similar cloud AI platforms, • Comfortable working autonomously and taking ownership in a fast-moving, remote, startup environment Nice-to-Haves: • Masters or advanced degree in artificial intelligence, machine learning, natural language processing or related field, • Experience with LLM fine-tuning techniques such as LoRA, QLoRA, supervised fine-tuning (SFT), instruction tuning, and parameter-efficient model adaptation workflows, • Experience with evaluation and monitoring frameworks for LLM systems, including RAGAS, OpenEvals, DeepEval, LangSmith, OpenTelemetry or LLM-as-a-Judge evaluation frameworks, • Familiarity with graph databases such as Neo4j or Amazon Neptune, • Experience with recommendation systems, personalisation pipelines or ranking systems, • Experience building modern web applications using Django, FastAPI, React, or similar frameworks, • Comfortable using Docker and containerised development workflows, • Exposure to CI/CD pipelines, infrastructure-as-code, and cloud-native deployment practices 🌱 What We Offer • Competitive compensation (based on experience), • Remote-friendly culture with flexible working hours, • Opportunity to work with cutting edge technologies, • High ownership and real technical influence, • A supportive team that values product excellence and personal growth

About Inworld Inworld is a research lab of top researchers and engineers, building the world’s top-ranked realtime voice models. Today our models are the #1 ranked realtime voice models in the world. They are used to power the largest consumer-facing AI applications available, across categories like health, fitness, learning, therapy, companions, customer experience and media; representing 100s of millions of end users. Our work spans areas like research and development of state-of-the-art models, optimizing realtime inference, and creating best-in-class APIs and products that allow developers to engage their users. We’ve raised more than $125M from Lightspeed, Section 32, Kleiner Perkins, Microsoft’s M12 venture fund, Founders Fund, Meta and Stanford, among others. Our technology has powered experiences from companies such as NVIDIA, Microsoft Xbox, Niantic, Logitech Streamlabs, Wishroll, Little Umbrella and Bible Chat. We’ve also been recognized by CB Insights as one of the 100 most promising AI companies globally and have been named one of LinkedIn’s Top 10 Startups in the USA. Who We're Looking For A year ago, reliably working agentic systems and sub-second multimodal inference at scale barely existed. Nobody has a decade of experience here. So we're not screening for a resume template — we're looking for strong people from varied backgrounds who learn fast, thrive in ambiguity, and can show us what they've built, broken, and understood. Experience We Find Useful You don't need all of this. But you need enough to make a case. • Inference Optimization. Deep understanding of modern serving frameworks and techniques like vLLM or TRT-LLM., • Model Acceleration. Hands-on experience with quantization, distillation, caching strategies , continuous batching, paged attention, and speculative decoding., • High-Performance Systems. Proficiency in C++, CUDA, Rust, or highly optimized Python. You know how to profile code and squeeze every ounce of performance out of NVIDIA GPUs., • Distributed Systems & Scaling. Experience with Kubernetes, Ray, custom load balancing, multi-GPU/multi-node inference, and reliably handling thousands of concurrent connections., • Public work. Non-trivial systems programming projects, open-source contributions to major inference engines, or deep-dive technical write-ups., • Full-cycle ownership. You can take a model from the research team, containerize it, optimize its serving, and ensure it runs reliably in production., • Background. PhD in CS, Physics, Math, or equivalent practical experience building backend or ML systems. Who Thrives Here • You don’t need a roadmap to start walking; you’re comfortable picking a direction and building the map as you go., • You believe engineering isn't finished until it’s shipped and stable. You have a bias for impact over purely theoretical optimizations., • You don't just ship code; you obsess over the why. You’re the first to question an architecture if you think there’s a better way to solve the core latency or throughput problem., • You aren't satisfied with "the PM said so." You thrive on deep context and want to understand the fundamental logic behind every decision we make. What Working Here Is Like We hand you unclear problems and expect you to make them clear. We value engineers who say "I don't know yet" and then design the benchmark or prototype that finds out. We treat performance, latency, and reliability as first-class product features, not a box to check before launch. Impact comes before everything else, though we support sharing work and open-source contributions that move the field forward. Your work should be visible. Flat structure, fast iterations, minimal process theater. The base salary range for this full-time position is £140,000 – £200,000. In addition to base pay, total compensation includes equity and benefits. Within the range, individual pay is determined by work location, level, and additional factors, including competencies, experience, and business needs. The base pay range is subject to change and may be modified in the future. Candidates must already have the legal right to work in the United Kingdom, as visa sponsorship is not available for this role. For candidates interested in relocating to the San Francisco Bay Area in the future, full U.S. visa and relocation support may be available, subject to business needs and applicable legal and work authorization requirements.

Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking. Mercier Consultancy MD is ex

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Are you fluent in Dutch and seeking an exciting opportunity to work (remotely) from Bulgaria? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative. This position comes with the fantastic benefit of paid relocation to Bulgaria, offering you a chance to immerse yourself in a vibrant culture while contributing to exceptional customer service. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various platforms including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-focused attitude., • Willingness to learn new tools and technologies suitable for a remote work environment., • Self-motivated, proactive, and adaptable in a fast-paced setting., • Open to relocating to Bulgaria for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch or Flemish and looking for an exciting opportunity that includes relocation to Bulgaria? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team. This role offers a unique chance to provide exceptional customer service while experiencing the vibrant culture and beauty of Bulgaria, with the added benefit of paid relocation. Your Role: • Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Utilize multiple communication channels, including phone, email, and chat, to assist customers., • Master our client systems to provide effective and efficient service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new tools and technologies for a remote working environment., • Self-motivated, proactive, and able to excel in a fast-paced environment., • Willingness to relocate to Bulgaria for this exceptional opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation, • Paid Training, • Health Insurance, • And Much More...

Are you fluent in German and seeking a rewarding opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to bring aboard a dedicated and enthusiastic German Speaking Customer Representative. This remote position allows you to work from the comfort of your home while contributing to our exceptional customer service. Your Role: • Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are handled efficiently and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a commitment to delivering excellent customer service., • Ability to learn new technologies and tools for effective remote work., • Self-motivated, proactive, and able to adapt to a fast-paced working environment., • Prior experience in customer service is a plus but not mandatory., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

About the job At Accurx, the User Support team plays a critical role in helping our users, from healthcare staff in GP practices and hospitals to patients themselves, make the most of our products. We’re on a mission to fix the broken communication in healthcare, and your work here directly impacts the care received by millions across the UK. This isn’t your typical support role. As well as speaking directly with users via Intercom, you’ll also have the opportunity to be assigned a specialism, becoming the expert in a particular area of our product. You’ll act as the bridge between our users, the support team, and our product team, ensuring that user feedback is heard and that upcoming features and changes are well communicated and understood. This is a unique opportunity to gain experience working closely with a product team while continuing to deliver hands-on, high-quality support to those who need it. Your day to day tasks, should you choose to accept this mission 🤝... Speaking to users and patients via Intercom, offering clear, empathetic and solution-focused support. Becoming an expert in a designated area of the Accurx product, acting as the go-to for both the User Support team and our Product team. Collating and presenting user feedback, helping shape the development of new features. Preparing our internal teams and external users for upcoming product releases. Helping us continuously improve the way we support users, whether through better tooling, clearer documentation, or process improvements. What The Team Say ... "Having the opportunity to work on the front line of the business, and talk to our amazing users every day is such a great place to find yourself. Not only do we get showered with compliments about a fantastic product but when we fix any issues the users are having, we make their day! It's an incredibly rewarding role with the opportunity to be an expert in all of Accurx's products." Sameera Sesay - User Support Manager If you want to hear from some of our Accufolk about what it's like to work for us, take a look at a video from our_! 🤩 We'd love to hear from you if... You’re passionate about improving healthcare and want to make a real difference to people’s lives. You’ve got experience working in user or customer support, especially with tools like Intercom, Zendesk, Freshdesk or other asynchronous chat platforms. You’re curious and collaborative, always looking to understand a problem fully and find the best way forward. You’re confident in communicating with a range of people, from GPs and receptionists to patients and product managers. You enjoy learning new systems and are excited by the idea of becoming an expert in a fast-moving tech product. Experience in a healthcare setting is a bonus, but not essential, we’re more interested in your mindset than your CV. Additional Info: This is a hybrid role, you’ll be based in our Shoreditch office a minimum of three days per week, with the flexibility to work remotely the remaining days. You’ll occasionally work evening or weekend shifts as part of a rota, to help us maintain excellent support cover. Time off in lieu will be provided for any work outside of standard hours. You’ll report into one of our User Support Managers, with opportunities for growth across both the Support team and wider company. How You Work... At Accurx we believe in making every day count as we hold a vital role in supporting our users by driving innovative solutions to fix healthcare communication. We want everyone at Accurx to reflect our principles in how they work by looking to: ⭐ Fix healthcare communication ⬆️ Raise the bar 🚙 Be a driver, not a passenger 🤲 Succeed together 💨 Move with urgency ♻️ Be relentlessly resourceful ☝️ Embrace challenge Check them out for more detail_ _ What We Can Offer...🤔 💰 £32,000 - £42,000 salary + the value of £14,500 share options 🤝 Access to_ - a flexible benefits provider with a given budget of £600 to spend on perks of your choice. Options include private health insurance, wellness providers and more. 🏢 We are office first, all accuFolk come to our in Shoreditch at least 3 days per week, with the option to work remotely 2 days a week. Read more about our policy. 📚 Allocated annual learning & development budget 🐣 Enhanced parental leave policy 🙏 Prayer, meditation and breastfeeding room 🌴 Working abroad policy 👩‍🍳We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat! And much _. Like the sound of this role and want to know more about the company? Here's more about us... We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to seamlessly connect with both patients and each other. Our mission is simple: everything we do is to make patients healthier and healthcare staff happier. Today, Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals are using our software in hospitals, pharmacies, care homes and the community. We’re passionate about staying close to our users, which is why everyone at Accurx visits a GP practice at least twice a quarter to understand how a practice runs, the difficulties they face with technologies and how we can help. Head over to our main to find out more about the team and our . You can also find out more about us on , and & . Our _ channel is full of demos of our product, webinars we have held with our users and some clips about life at Accurx. Diversity & Inclusion Accurx is committed to being an inclusive employer. As part of this, we’re glad to accommodate candidates who need _. Pre-employment Screening All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing & right to work). You can find more on our process . If you’d like to ask questions before you apply please email .

Job Title: Recruitment Franchisee. (Self-Employed) Location:Remote Home Based (Work from anywhere in the UK.) Reward: Realistic, Year 1 earnings of £50K increasing too £75K in year 2, and year 3 of £85K+. Timing: June 2025 Start. Rayner Personnel are seeking Franchise Recruitment Directors with a hunger for success and a taste for the high life. If you've got a background as a Mortgage Adviser or in telephone sales, especially recruitment, then this opportunity is tailor-made for you. Becoming a Rayner Franchise owner, will give you the freedom to run your own business from home, set your own hours, and work the way you want. while maximising your earning potential, We offer unrivalled opportunities: Rayner Personnel have established clients in place, with jobs to fill immediately, and we are looking for hungry Sales Professionals that can deliver a customer centric service to the UK’S largest financial services providers. About Us: Rayner Personnel is one of the UK’s leading Talent Partners in the Property and Financial Services sectors and was established over 10 years ago. We are a team of over 30 Recruitment professionals that specialise in connecting exceptional talent with industry leading businesses and providing tailored recruitment solutions. The Role: As a Self-Employed Recruitment Director, you’ll have the autonomy to build and grow your own business, with the full support of Rayner Personnel and as part of our established brand which provides you with the full support of a team of dedicated Recruitment professionals who are committed to your success. You’ll focus on developing client relationships, sourcing top talent, and delivering exceptional recruitment services in the Financial Services sector. What We Offer: • Uncapped Earning Potential: You keep half of everything you bill, with no limits and no catches., • Established Brand Support: Leverage the reputation and tools of a leading recruitment business., • Flexibility: Work from anywhere and manage your own schedule., • Training and Development: Access to ongoing training, mentorship, and industry resources., • Collaboration: Be part of a supportive network of over 30 experienced recruitment professionals. What We’re Looking For: • Proven experience in direct telephone sales of a tangible service or product., • Self-motivated with an entrepreneurial mindset., • Strong business development and client management skills., • Excellent communication and relationship-building abilities., • A passion for helping businesses and candidates succeed., • Money hungry with a desire to create your own future success. Ready to Take Control of Your Career? Join us as a Self-Employed Recruitment Consultant and unlock your potential to shape your future while benefiting from the support of trusted industry professionals. Want to know more? Click apply now or feel free to give Darren Robins a call on 020-3989-9455 for a confidential chat and to learn more about this amazing opportunity !

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

Hi 👋 I’m _, Director of Engineering, Europe. How do you feel about engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an_ of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all our people a total and utter lack of terrible managers, and that means we're willing to take a chance on someone early in their leadership journey who's courageous, principled, and has the drive to build themselves into a great leader who can say “Yah I know everyone is doing that, but we won't because...” Engineering leadership comes in many flavors, not all of which fit our model. I thought I’d outline some things I’m looking for to help you decide if this fits what you’re looking for: You love being technical and can hold in-depth conversations with direct reports from infra to backend to frontend. You enjoy management problems. We want people who get excited about driving people to be their best, giving difficult feedback, and building systems that make this easier You hold your team to a high standard and don’t shy away from getting into the details and giving feedback, even to the best folks on your team. You are an excellent and empathetic communicator. Facilitating change at both an individual and organization level requires understanding how to navigate the beliefs, opinions, and past experiences of engineers and figuring out how to both convince them of a new way of doing things while also leaving yourself open to feedback. You know what exceptional engineers look like. You’ve thought deeply about what makes them tick, how to recruit them, and how to grow folks into them. I want to see depth here, the industry often regurgitates a vanilla description, but the reality is more nuanced. You’re good at thinking about product, business, and maybe even design, but you’re not interested in calling the shots and are more interested in building a team that can make the best decisions without you. You thrive in high-trust, high-autonomy environments. We're a young startup where leaders wear multiple hats, and you'll build your own (high-speed) on-ramp through developing strong feedback loops. Put another way, you shouldn’t apply if: You don’t enjoy coding or don’t find time to stay up-to-date on technology. You’ve gotten into management because it was the only growth path available You want to make all the product decisions instead of empowering your team to make those calls. You're happy with a team of engineers that are predominantly early-career, mid-career, or don't thrive with ownership or autonomy. With enough guardrails, the team can get things done. A staff or principal engineer to you is someone who spends most of their time project managing or doing architecture reviews. You’re not optimistic or convinced that we can build a large engineering team that functions differently than the status quo. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers. Talent teams aspire to build a hiring process that identifies great candidates, moves them quickly through the interview process, and provides an excellent experience for the candidate. To accomplish this, recruiters perform thousands of daily tasks to coordinate and relay information between candidates, interviewers, and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate, identify potential interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 Ashby provides talent teams with intelligent and powerful software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here. We have many customers, great revenue growth, years of runway, and amazing investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet. Our engineering culture is motivated by and ’s (our co-founders) belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!). Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them !). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (Abhik wrote about it ). Even managers can rely on getting consistent time (and support to make, if necessary) to focus and do creative work without the demand of constant meetings. We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾 Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it _). Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby: And a demo of one of these building blocks: We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. All of us in technical leadership did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, as a manager at Ashby, you’ll provide mentorship and feedback to engineers to ensure they are successful when delivering projects. Diverse teams_. As the father of two young girls, I want to see them grow up in a world where all industries are open and welcoming to everyone, regardless of race, gender, or preferences. Helping to build a more diverse team at Ashby is my way of contributing to this change. Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process is six interviews in the following order: Intro Call (30m) - Discuss your application questions, align on the responsibilities of the role, and answer questions about Ashby. Past Experience Deep Dive (1h) - Discuss your past experience as an engineering leader. Technical Screen (1h) - Add a feature back to Ashby. You'll spend most of your time understanding a specific part of our codebase and write less than 15 lines of code. Coffee Chat with VP of Engineering (1h) - Spend time with our VP of Engineering and get to know each other. Meet the Team (2h) - At this point, the engineering leadership team is excited about you and you'll meet our CEO, Engineers, Product Managers, and some other folks on the team. I will be your main point of contact and prepare you for interviews. If we don’t give an offer, we’ll provide feedback! I’m sharing our tech stack with the caveat that we don’t require previous experience: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. Competitive salary and equity. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Are you fluent in Dutch or Flemish and seeking an exciting opportunity to work remotely with the added benefit of relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative. This position offers exciting career prospects while enabling you to experience the beautiful lifestyle of Greece through our relocation package. Your Role: • Provide excellent customer support to Dutch/Flemish-speaking clients, ensuring inquiries are handled with care and professionalism., • Communicate effectively through various channels, such as phone, email, and chat., • Become proficient with our client systems to deliver efficient and high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is crucial for effective communication with clients., • Strong communication skills paired with a commitment to customer satisfaction., • Willingness to learn and adapt to new tools and technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a dynamic environment., • Willingness to relocate to Greece as part of this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work. • Deliver outstanding customer support in Danish through phone, email, and chat communications., • Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality., • Accurately document customer interactions and maintain up-to-date records in our CRM system., • Gather and analyze customer feedback to contribute to the improvement of our services., • Collaborate with team members to share insights and enhance customer service processes., • Stay updated on product offerings, services, and industry trends to ensure effective customer assistance., • Fluency in Danish (both written and spoken) is required; proficiency in English is a plus., • Previous experience in customer service or a related role is preferred but not mandatory., • Strong communication skills and a customer-centric approach., • Ability to manage multiple tasks and prioritize responsibilities in a remote environment., • Familiarity with CRM systems and digital communication tools., • Proactive problem-solving skills and a commitment to providing excellent customer experiences., • A self-motivated individual who can work independently while also being a collaborative team player., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Are you fluent in Slovak and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Slovak Speaking Customer Representative. This position includes the amazing benefit of paid relocation to Greece, allowing you to experience a beautiful lifestyle while making a significant impact in customer service. Your Role: • Deliver outstanding customer support to Slovak-speaking clients, ensuring their inquiries are addressed professionally and effectively., • Communicate through various platforms including phone, email, and chat., • Learn and navigate our client systems to provide exceptional service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Slovak (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented attitude., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and adaptable to a fast-paced environment., • Open to relocating to Greece for this wonderful opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Technical Sales Representative - Automotive Equipment Competitive salary + attractive commission + company car + enhanced benefits package Location: Field-based - Northern UK, including Scotland. Ideal locations include Leeds, York, Sheffield, Bradford, Hull, Wakefield, Derby, Manchester, Salford, Bolton An exciting opportunity has arisen for a mechanically minded, commercially driven Technical Sales Representative to join a market-leading and highly respected brand supplying premium capital equipment to the automotive sector. Renowned as the UK's number one in their field, this company boasts a long-standing team, a well-established client base, and a strong pipeline of future business. This is the ideal role for a technically competent sales professional who is customer-focused, enthusiastic, and ready to take their career to the next level. Whether you're from a bodyshop equipment or garage tools background, or technical capital sales across agricultural, construction, off-highway, marine, mining…we'd love to hear from you! The Role: • Develop and grow sales in line with company targets, • Carry out demonstrations of equipment and total repair solutions, • Conduct new installations and start-up training to ensure seamless onboarding, • Build long-term partnerships with customers, conducting regular site visits and reviews, • Work in tandem with internal teams to manage orders, delivery, installations, and post-sales support, • Maintain accurate CRM records of all activities, sales leads, and customer updates, • Provide an outstanding customer experience from initial contact through to ongoing service, • Collaborate with your mentor and leadership to review performance, pipeline, and strategy The Candidate: • Ideally experience in technical B2B sales, high-value equipment preferred, • Mechanically minded, confident around automotive tools and workshop environments, • Enthusiastic, sales-driven, and keen to build a long-term career, • Experience or understanding of ROI (Return on Investment), TCO (total cost of ownership), or value-based selling is a plus, • Confident communicator who enjoys meeting clients and presenting solutions, • Strong PC skills (Microsoft Office, CRM systems), • Full UK driving licence, • Willingness to travel extensively across the region Personal Attributes: • Proactive, self-motivated and organised, • Comfortable working independently while also collaborating with a wider support team, • Professional and courteous - a true ambassador of the brand, • A strong desire to learn, grow, and succeed, • Socially adaptable, • Passionate about helping customers work more efficiently, safely, and profitably Apply in Confidence: To apply for this Technical Sales Representative role, please send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd. For a confidential chat, call Kayleigh directly on . Job Reference: 4272KB - Technical Sales Representative - Automotive Equipment

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life by making pensions accessible and engaging! There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy, accessible and engaging. We’re a focused team of 70 based primarily across London and Tallinn, and have raised significant funding from some of the most successful FinTech investors in the world. We manage over £1bn of pension assets for over 100,000 savers and thousands of businesses, and we’re growing rapidly every month. Our team is focused on building an amazing pension experience for our customers. As we scale, we’re strengthening our Partner Sales team to unlock significantly more growth from the accounting firms we already work with. As a Partner Sales Manager, you’ll be responsible for educating and growing our channel of accounting partners, with a clear commercial focus on driving new client onboardings from existing firms. This is a quota-carrying, field-oriented role, suited to someone who has sold successfully to accountants before and enjoys building strong relationships that convert into consistent deal flow. You’ll spend significant time meeting accountants face-to-face, attending events, and positioning Penfold as the pension solution that helps firms streamline day-to-day processing and spend more time on high-value client work. This is not a support role. You’ll own revenue targets and be accountable for performance across your partner portfolio. • Own a portfolio of existing accounting firms and grow client onboardings from them, • Increase penetration within firms by placing Penfold with more of their clients, • Consistently hit or exceed monthly and quarterly commercial targets, • Reactivate dormant or underperforming partners and reignite deal flow, • Recruit new stakeholders within accounting firms (partners, managers, payroll teams), • Educate firms on Penfold’s proposition and how it benefits both their practice and clients, • Position Penfold as a solution that streamlines pension processing and reduces admin, • Help firms move away from compliance-heavy workflows towards more efficient processes, • Develop strong relationships with firm owners and senior decision-makers, • Act as a commercial partner and trusted advisor, not just a product contact, • Be highly visible and proactive across your territory, • Represent Penfold confidently within the accounting community, • Spend significant time meeting accountants in person, • Attend and represent Penfold at accounting events, roadshows and conferences, • Organise and host coffees, lunches, drinks and small partner events, • Build a strong personal brand with accountants, • Maintain accurate pipeline management and forecasting in the CRM, • Share insights from partner conversations with Product, Marketing and Sales, • Help refine partner messaging, enablement and go-to-market strategy, • Continuously improve how we work with and sell through accountants This role is ideal for someone who is commercially driven, relationship-oriented, and motivated by winning deals, and who thrives in a field-based role where success is built on trust, presence and persuasion. • Proven experience selling to accounting firms, • Track record of hitting or exceeding commercial targets, • Experience recruiting, educating and growing accounting partners, • Confidence working with senior stakeholders and firm owners, • Comfortable owning a territory and being accountable for results, • Experience selling FinTech, SaaS, payroll, pensions or financial services, • Familiarity with regulated or trust-based products (e.g. Pensions, Investments, Payroll, Financial Services), • Experience working in a scale-up or high-growth environment, • Existing network within the UK accounting community, • You consistently hit or exceed your revenue targets, • Existing accounting partners deliver increased and predictable deal flow, • Dormant partners are reactivated and contributing again, • Accounting firms see Penfold as a trusted, long-term partner, • Penfold grows faster through its accountant channel, • Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions., • Task – A practical task that we’ll complete together to determine how you’d approach a similar scenario to the role, • Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other. We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)! We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer: • Competitive salary – we proactively review salaries to ensure fairness and progression, • Meaningful share options – you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more), • Unlimited holidays – we trust you to get the work done and take breaks when needed, • Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!, • Free company lunch every week (think Borough Market and Mercato Metropolitano!), • Top-tier MacBook and WFH equipment to set you up for success, • Cycle to work scheme – buy a bike tax-free and spread the cost, • Learning & professional development – we support courses, events, and coaching to help everyone reach their goals, • Quarterly company socials – plus plenty of regular team meetups! Excited to join us? Apply now!

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat. Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. Fluency in

Inside Sales - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. Work from home position - Scotland - ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland., • Previous success in a sales role, with a drive and tenacity to grow new business., • The ability to thrive independently, while remaining a valuable member of the team., • Ideally, exposure to working in a remote / home-based role., • A confident and professional telephone manner, with the ability to build relationships in this way. What you'll be doing • Achieve monthly sales targets., • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data., • Manage your sales pipeline independently, acquiring new customers and processing assigned leads., • Work with national distributors to support the sales process and provide product training where necessary., • Collaborate with the UK sales team and Sales Director to share insights and opportunities., • When required attend in-person meetings, events and exhibitions. Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity! Send your CV in English to Kayleigh Bradley or call for a confidential chat on +. Inside Sales Representative - Automotive Aftermarket - job ref 4292KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

Are you fluent in Polish and seeking an incredible opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to welcome a dedicated and enthusiastic Polish Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while contributing to our commitment to customer service excellence. Your Role: • Deliver exceptional customer support to Polish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Engage with our client systems to provide high-quality service efficiently., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Polish (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-centric attitude., • Willingness to learn new technologies and tools suitable for a remote work environment., • Self-motivated, proactive, and capable of thriving in a dynamic setting., • Open to relocating to Greece for this valuable opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

Full-time Description LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadSpring INSIGHTS. Our technology solutions provide a secure hosting platform to run the project and capital-intensive industries' most crucial project applications, delivering a reporting and analytical database of clean, accurate, relevant, and structured data. LoadSpring’s innovative, tenacious, and driven professionals benefit from a unique working environment where our teams blend varying perspectives, experiences, and technologies to solve complex problems. In our value-filled environment, you’ll feel supported with workplace flexibility, commitment to health and wellness, and varied professional growth opportunities. We are excited to invite you to apply for our Technical Support Specialist position and see how you can help top companies around the globe unlock the power of their data and position them to make the best strategic business decisions! This is a fully remote position within the United Kingdom. About the Technical Support Specialist position: The Technical Support Specialist is responsible for troubleshooting and resolving issues across business applications, networking, and hardware by digging deep to find solutions, collaborating with third-party vendors, and ensuring every customer interaction ends with confidence and satisfaction. Beyond troubleshooting, the Technical Support Specialist ensures every detail is captured, every task is prioritized, and every customer stays up and running. What you'll do as a Technical Support Specialist: Customer Support • Fields support calls, chat, email, and/or other communication from users with inquiries regarding hosted software, connectivity, printing, and similar concerns., • Works with customers to reproduce, investigate, and resolve challenges with computer software, servers, apps, networking and hardware, while ensuring cases are in line with the current SLG’s., • Guides customers through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions., • Identifies and troubleshoots application alerts presented from the company monitoring software., • Identifies and escalates complex or unresolved tickets to higher-tier support or the product team, ensuring prompt and precise resolution., • Collaborates with internal staff and 3rd party vendors to research and drive to resolution customer challenges., • Identifies recurring case generation issues and works with internal and external teams to identify and implement permanent fixes., • Helps to create and maintain a culture of continuous improvement within the support and broader organization., • Performs application QA's in support of new customer setups, upgrades or patching., • Ensures that customer challenges are responded to, and information is shared with customers in line with our documented security policies., • Verifies all change management processes are followed and documented as per the current guidelines. Documentation • Creates Knowledge base articles to record and document fixes to common customer challenges., • Maintains documentation of all steps taking and customer interactions in the relevant support cases., • Demonstrates excellent verbal and written communication skills with customers and internal team. Professional Development • Effectively completes training within the timeframe required by the business., • Maintains current knowledge of technological innovations and trends. Process • Follows Change Management processes to implement configuration changes.?, • Follows Problem Management processes to troubleshoot and resolve recurring issues.?, • Participates in the on-call rotation to ensure 24 x 7 support of IT operations. Mentoring: • Acts as a mentor to more Jr. staff within the support team, providing guidance, training, and knowledge sharing. Requirements What you need to be a successful Technical Support Specialist: • 2-4 years of experience in IT customer support, with a strong focus on applications., • Prefer experience with applications such as Primavera, Autodesk, ESRI or equivalent tools., • Experience with Windows Operating systems, including Server 2016 & 2019., • Knowledge of construction project management processes and procedures a plus., • Proficient with installation and configuration of hardware and software., • Intermediate knowledge of troubleshooting application infrastructure., • Ability to handle case escalations, troubleshooting error messages and implement fixes, identifying relevant escalation paths if unable to resolve., • Ability to explain technical issues to technical and non-technical employees and customers., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Attention to detail and a commitment to quality., • Strong analytical and problem-solving skills., • Bachelor’s degree in Computer Science or related field preferred., • Ability to work fully remote Monday-Friday AND a weekend on-call rotation of at least once every 4 weeks and a minimum of 3 bank holidays per year. Salary range is £28,000 - £33,000 per year. This range may vary depending on the experience, qualifications, and other factors of the individual being hired. World Class Benefits We’re proud of our high-energy, collaborative, and genuinely enjoyable working environment. Our team is passionate about what they do—keen to come to work, eager to learn, and driven to succeed. To keep you happy, healthy, and motivated, we offer a range of benefits and perks, including: • An entrepreneurial culture where individuals are empowered, leadership is approachable, and your ideas are truly valued and actioned., • A workplace where senior leaders act as partners—encouraging innovation and supporting your professional growth., • A team that shares a passion for cloud technology, digital transformation, and delivering outstanding customer service., • A highly collaborative environment where everyone feels connected and involved—regardless of where you’re based., • Plus, a comprehensive benefits package, including private healthcare, dental and vision cover, life insurance, pension contributions, and more. Equality LoadSpring Solutions Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable adjustments during the recruitment process due to a disability, please let us know. We are happy to accommodate and ensure no applicant is disadvantaged as a result. For certain positions at LoadSpring Solutions Ltd., UK Citizenship, British Citizenship, or indefinite leave to remain under the EU Settlement Scheme may be a requirement. Where applicable, verification of such status will be necessary upon acceptance of an employment offer. Disclaimer Please be aware that fraudulent individuals and organisations may post fake job advertisements using our company's name or branding. We take these matters seriously and are committed to preventing fraudulent activity. To ensure your safety, please always verify the legitimacy of job postings and emails originating solely from the loadspring.com domain, recruiting.paylocity.com domain, or from the email address do-not-reply@mail.paylocity.com. We do not request personal information or payment for job applications, interviews, or employment offers. If you suspect a job posting or email to be fraudulent, please report it to abuse@loadspring.com. Thank you for your vigilance and cooperation. Salary Description £28,000 - £33,000 per year depending on experience

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Location: Remote in the United Kingdom Working Hours: Mon - Fri, 9am - 6pm (GMT) Salary: £30K Languages: In addition to English, native or full professional proficiency in Spanish, French or Italian is required As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to logistics, orders, website bugs, and serving as the voice of the customer internally. Collaboration with all departments is key, making you the glue that binds our organization together. If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry. About us: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. We are an extremely fast-growing B2B marketplace changing how the global jewellery industry operates. We connect buyers and sellers of jewellery on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewellery. Nivoda has a rapidly developing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 100% in the last 12 months, and the team has grown to over 400 employees internationally. We are a global team of big thinkers, risk takers and hard workers. What you’ll do: • Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority., • Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients., • You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth., • Answer customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues. What you’ll need: • Minimum 2 years experience in online customer support, live chat, and calls., • Organised and able to multitask across different platforms, • Proactive and forward thinking, • Assertive nature and ability to be the voice of the customer when communicating internally, • Excellent cross-functional collaboration skills What we offer: • Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success, • Remote working environment, • Fast-paced and global working environment

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Are you fluent in German and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible perk of paid relocation to Greece, giving you the chance to enjoy a beautiful environment while making a meaningful contribution to our customer service team. Your Role: • Deliver exceptional customer support to German-speaking clients, addressing their inquiries with professionalism and care., • Effectively communicate through multiple channels such as phone, email, and chat., • Familiarize yourself with our client systems to provide top-notch service efficiently., • Collaborate with team members to achieve timely resolutions for customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-focused approach., • Willingness to learn new technologies and tools suited for remote work., • Self-motivated, proactive, and able to thrive in a fast-paced environment., • Open to relocating to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle. • Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat., • Address inquiries related to products, services, and company policies promptly and professionally., • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction., • Document all customer interactions accurately in our CRM system to enable continuous improvement., • Work collaboratively with other departments to deliver comprehensive solutions to customer needs., • Stay updated on product knowledge and industry trends to enhance the quality of customer support provided., • Fluency in Dutch or Flemish (both written and spoken) is essential; proficiency in English is advantageous., • Experience in customer service or support roles is preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving capabilities and a proactive approach to handling customer inquiries., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently while effectively contributing to a team-oriented environment., • A passion for helping others and a desire to create positive customer experiences., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...