Customer service role jobs in Southampton

Finance Officer (Maritime) Job reference: 12828 Salary: £27,181- - £31,396 Contract: Permanent Contract type: Full time Location: Southampton Campus The Short Course Sales Team in Warsash Maritime School (WMS) has a vacancy for a Finance Officer (Maritime). As the Finance Officer (Maritime) your role will support WMS in delivering operational excellence while supporting the delivery of tactical and strategic projects. You will have strong organisational and interpersonal skills and be the first point of contact for our internal and external stakeholders. You will be providing a customer-focused and efficient service for the processing of WMS short course invoice processing and debt monitoring. You will work closely with the Income Team Manager, providing regular updates on invoicing and debt collection. You will also provide supporting information and documentation to other Professional Services in the University e.g., HEIF, bad debt provision. Short courses are a significant contributor to Knowledge Exchange Income/HEIF. This post will be the main point of contact for companies with regard to short course invoicing and queries. Prompt invoicing is key not only HEIF but also to cash flow and customer relations. You will have a degree or relevant experience related to financial and accounting procedures, including invoicing, and systems such as Dimensions, FocalPoint etc. Experience of providing good customer services administration in a large organisation; ideally within an education or commercial training environment; alongside a high level of administration and communication skills are essential. To apply, please click the apply button below. Please ensure that a completed CV is submitted with your completed application form We are Confident. We are Progressive. We are Inclusive. We Are Solent.

Job Summary: We are seeking an experienced and dynamic Venue Manager to oversee the day-to-day operations of our club. The ideal candidate will have a strong background in managing nightlife or entertainment venues, excellent leadership skills, and a passion for creating an outstanding customer experience. Financial Benefits: - Competitive base salary with the opportunity to earn additional commission based on club turnover. We strongly believe that our managers hard work should be rewarded; hence the range of salary. Key Responsibilities: 1. Operational Management: - Oversee the daily operations of the club, ensuring smooth and efficient running of all aspects. - Manage staff schedules, ensuring adequate coverage for all shifts. - Coordinate with security, bar staff, performers, and other personnel to maintain a high standard of service. 2. Financial Management: - Monitor and manage budgets, expenses, and revenue targets. - Implement strategies to increase club turnover and profitability. - Handle cash management, including deposits, reconciliations, and financial reporting. 3. Customer Experience: - Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. - Maintain a welcoming and enjoyable atmosphere for all customers. 4. Staff Management: - Recruit, train, and supervise staff, ensuring all employees adhere to club policies and standards. - Foster a positive and productive work environment. 5. Compliance and Safety: - Ensure the club operates in compliance with all relevant laws and regulations, including licensing regulations. - Implement and enforce policies and procedures to maintain a safe environment for staff and customers. - Liaise with local authorities and industry bodies as required. 6. Marketing and Promotion: - Plan and oversee special events, themed nights, and promotional activities. Qualifications: - Previous experience in a managerial role within the nightlife, entertainment, or hospitality industry is essential. - Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team. - Excellent organisational and multitasking abilities. - Proficiency in financial management and budgeting. - Strong problem-solving skills and the ability to make quick, effective decisions. - Knowledge of relevant laws and regulations, including licensing. - Exceptional customer service skills and a passion for creating a memorable guest experience. Job Type: Full-time, Permanent Pay: £28,860.00-£44,460.00 per year

Role: Sales Engineer/Account Manager – Drives and Motors Location: South East England Salary: Up to £45,000, car/allowance, generous bonus scheme and benefits Overview This rapidly growing business is now looking for a new Sales Engineer / Account Manager to cover the South East of England. They are to UKs largest independent supplier of drives and motors and supplier of the year for the last 3 years. If you are from the industry you will know who they are! They are now looking for a customer focused, loyal and driven person to join the team to look after the South East of England. Is this you? Have you been successful in your current role and have not felt appreciated? Are you looking to move to a business built on providing market-leading products and services with an outstanding reputation for customer service and an enviable client list? Do you think it is time to take your next step? My client is looking for someone that will be committed and want to stay for the long term. What’s on offer? An excellent basic salary, company vehicle, I-Phone, laptop, great holiday package, unlimited earning potential with bonus structure and a new career in a great working environment and the chance to join this growing team. All applicants will be considered, whether you are an excellent engineer looking to move into a career in sales, or a sales engineer with an excellent proven track record in an industry other than Drives and Motors, or a Drives and Motors expert with experience in sales and account management. Full product training will be given so if you are not from the industry but believe you have the skills and sales experience in a comparable role then we are happy to talk to you. A full and Valid Driving License is required. More about the firm This is a business that wants their people to succeed, starting with a comprehensive induction programme to ongoing training and support from there on, they are there to do everything to help you deliver. Their awards for service and innovation make them the partner of choice for their growing client base and are market leaders in their sector – and that is always a sign you are part of a winning team. Next Steps Please contact Jeremy Barwick, our retained recruitment consultant, if you would like to discuss the role further or simply apply and send your CV and any other information you think is relevant. We look forward to hearing from you.