Customer service support jobs in Croydon

Are you a passionate mixologist with a flair for creativity and a desire to elevate the craft of cocktail making? Mr Fox, a vibrant and stylish destination in the heart of Croydon, is on the lookout for a talented, part time Cocktail Bartender to join our dynamic team. As a Cocktail Bartender at Mr Fox, you will play a pivotal role in creating a unique and unforgettable experience for our guests. From crafting signature cocktails to engaging with patrons, your expertise will contribute to the vibrant atmosphere that sets Mr Fox apart. Responsibilities: Mixology Mastery: Showcase your expertise by preparing and presenting a diverse range of high-quality cocktails, adhering to Mr Fox's standards of excellence. Customer Engagement: Interact with patrons, take orders, and make personalized drink recommendations to enhance the overall guest experience. Bartending Duties: Execute traditional bartending responsibilities such as handling cash transactions, managing tabs, and maintaining an organized and efficient bar area. Cleanliness and Compliance: Maintain a clean and organized workspace, ensuring strict adherence to health and safety regulations. Collaborative Spirit: Work closely with our team to ensure a positive and efficient working environment, supporting each other in delivering exceptional service. Requirements: Proven experience as a Cocktail Bartender In-depth knowledge of drink recipes, mixology techniques Exceptional customer service skills with the ability to thrive in a, fast-paced and premium environment. Strong communication and interpersonal skills. Attention to detail and a commitment to maintaining a clean and organized workspace. Benefits: salary starts at £11.44, but to be reviewed after 3 month probation, an aditional average of £2ph tronc/service charge Opportunities for career growth and advancement Employee discounts at Mr Fox and Bart & Taylor venues. Immersive and dynamic work environment Mr Fox is proud to be an equal opportunity employer, welcoming applications from candidates of all backgrounds and experiences. Join us at Mr Fox, where innovation meets tradition, and let's create exceptional moments together. Cheers!

As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!