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Complex Loss Handler This is a great job for someone who Have experience handling high-value and/or complex Liability claims and is looking to apply their technical expertise in a fast-paced, customer-focused environment. You'll enjoy managing challenging Employers' Liability, Public Liability and Product Liability claims, influencing outcomes through strong negotiation skills, and making a real impact on customer and commercial results. A bit about the job: As a Complex Loss Handler within our Major & Complex Claims Liability team, you'll manage a portfolio of high-value and complex liability claims, ensuring great outcomes while effectively controlling indemnity spend. Working alongside a team of experienced technical claims professionals, you'll use your expertise to investigate, negotiate and resolve claims across Employers' Liability, Public Liability and Product Liability, including 3rd party property damage claims. You'll play an important role in maintaining technical excellence, supporting risk and governance requirements, and contributing to continuous improvement initiatives that enhance service, efficiency and business performance. Through effective claims management and stakeholder engagement, you'll help deliver positive outcomes for customers, brokers and Aviva. Skills and experience we're looking for: Proven experience handling high-value and/or complex Liability claims, including Employers' Liability, Public Liability and Product Liability claims. Strong technical knowledge of liability claims handling, policy interpretation and indemnity spend management, experience of 3rd party property damage claims is useful but not essential. Excellent negotiation, communication and stakeholder management skills, with the ability to build effective relationships internally and externally. Good understanding of the UK insurance market and claims handling best practice, including the management of legal suppliers and external partners. Relevant professional qualification (such as ACII) or equivalent claims experience, with a commitment to continuous professional development. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary up to £45,000 (depending on location, skills, experience, and qualifications) Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer’s leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email martin.toth@aviva.com

Our Contract Performance team ensures we deliver on every promise made to our customers. Working across sales, service delivery, procurement and vendor management, the team protects customer satisfaction, retention and long-term success. By building trusted customer relationships, they help identify opportunities that support future growth. At Softcat, we don't just help customers embrace technology, we help our people grow too. Join a team where you'll be empowered to bring ideas, challenge the status quo, and make a genuine impact. We believe that together we achieve more, celebrating success while supporting one another every step of the way. As our Contract Performance Lead, you'll play a key role in ensuring we consistently meet our contractual commitments, safeguard customer retention and drive operational excellence. You'll lead a small team focused on customer performance while working closely with internal stakeholders and customers to manage risk, improve delivery outcomes and identify opportunities for growth. • Leading contract governance across customer obligations, SLAs and KPIs., • Driving customer retention through proactive risk identification and recovery planning., • Holding internal stakeholders accountable for contractual commitments and service delivery., • Coaching and developing a high-performing customer performance team., • Identifying growth opportunities through trusted customer relationships and insight., • Experience in contract management, customer success or service delivery., • Strong commercial awareness and ability to interpret contractual commitments., • Experience leading and developing customer-facing teams., • Confidence influencing and challenging stakeholders at all levels., • Excellent communication, relationship-building and analytical skills. We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working – 3 days in the office and 2 days working from home, • Working flexible hours – flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs

• Role: British Sign Language (BSL) Interpreters required!, • Start date: August 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour permanent shift available, • Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Salary: £30,000 per annum + bonusOur Mobile Tyre Technicians travel to our customers at their home and workplace.Who were looking for:Youre already experienced in removing, repairing and fitting tyres, with the ability to diagnose tyre faults and determine whether repair or replacement is the right solution for the customer.Youll also have some experience of delivering great customer service and excellent time management skills, as youll be organising your work schedule each day.You'll work between 8:30 - 17:30 Monday - Friday & Saturday 8:30 - 12:30. Optional call out 1 hour either side of your shift for addition remuneration.What youll need:A full driving licenceExperience of repairing and replacing tyresIdeally some experience with computer systemsStock managementThe ability to work both as part of a team and on your own initiativeGood interpersonal and communication skillsExcellent time management skillsWhat youll get:We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:Bonus scheme25% off most of our products in Halfords Retail stores and onlineAmazing discounts of up to 50% on your garage bills at Halfords AutocentreDiscount on Halfords Breakdown Cover, with bike cover as standard for all annual policiesAt least 25% colleague discount at TredzLife assuranceUniformDiscounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and moreEmployee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a weekFantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reducedOption to join our Sharesave scheme: save to purchase shares at a 20% discountCycle2Work schemeWagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the futureHealth Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being servicesThis is an exciting opportunity to join a company that really values your skills, team focus and hard work.National Tyres and Autocare is now part of the Halfords family.Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.TPBN1_UKTJ

My client is looking for an experienced Vehicle Technician or Mobile Vehicle Technician used to working independently, comfortable with diagnostics & has great customer service skillsMobile Vehicle Technician ManchesterSalary £34,000 Basic + Overtime at 1.5x Pay + Company Van + Tools Provided OTE 40k+ DOE & QualificationsDays Tuesday Saturday, 8am 5pmRef 31251We have a new job vacancy available for a Mobile Vehicle Technician in Manchester. My client is a tech-enabled mobile vehicle care company & they're looking for an experienced Mobile Vehicle Technician / Vehicle Technician looking to transition into a Mobile role. This is a great opportunity for a Vehicle Technician / Mobile Vehicle Technician looking to work for one of the best in the industry, so if youre on the lookout then apply now!Mobile Vehicle Technician Benefits:Overtime at 1.5x payCompany Van & fully kitted out tools providedGreat progression opportunitiesPension schemeFull uniform providedMobile Vehicle Technician Role:As a Mobile Vehicle Technician you will travel to customers houses & places of work performing high quality mechanical repairs. All this with the full support of a team thats built around youCarry out servicing and maintenance of all vehiclesElectrical, mechanical, and hydraulic fault diagnosis and repair, this work may include warranty approved work in line with our brand parametersMobile Vehicle Technician Requirements:4+ years as a Vehicle Technician is neededMust hold a full UK driving licence (no more than 9 points)Ideally NVQ, IMI, City & Guilds or Mechanical Engineering level 2 (Or equivalent), but we will also consider time served candidates with 5+ year experience as a Vehicle TechnicianOctane RecruitmentConsultant Al-amin AbiruAAVTOctane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.TPBN1_UKTJ

Role: HGV Class 2 Refuse DriverSalary: £16.61 per hour including holiday pay (£14.83 with accrued holiday pay)Location: Wythenshawe, TraffordWork Pattern: Monday to Friday, 0630am until 1500 - Full time, contract, permanentWe are excited to offer a fantastic opportunity for FOUR permanent HGV Class 2 Waste Refuse to fulfil our client's requirements. This role will be based Wythenshawe and cover the Trafford area.HGV Class 2 Waste Driver position offers a competitive salary and overtime and the standard guaranteed hours for this role are 40 hours per week.In this HGV Class 2 Refuse Driver role, you will support the client by playing a part in managing waste effectively, ensuring that highways and surrounding areas are kept clean, safe and free of debris. You will collaborate with members of the public and other team members to create a hygienic and aesthetically pleasing community.HGV Class 2 Refuse Driver role offers you the unique opportunity to support communities by helping to create better safer and more pleasant places.HGV Class 2 Refuse Driver Responsibilities:You will operate the HGV and ensure the collection of refuse/recycling from requested locations, following a route that has been set out by the business and dispose of refuse/recycling at the appropriate waste collection sites.Carry out vehicle inspections, ensuring compliance with both company vehicle policy and legislative requirements and complete appropriate paperwork.Work as a member of the team and receive any instructions from supervisors and communicate them with other crew members and be compliant with health and safety at work requirements.Maintain the best operational relationship between the public, other customers and client representatives by dealing courteously with complaints and queries.Carry out and assist with loading responsibilities.HGV Class 2 Refuse Driver Benefits:Initially the successful HGV Class 2 Refuse Driver will work for us for a temporary period (minimum period of 13 weeks) after which you will move over onto the client's payroll into a permanent contracted position. Whilst in your Temp to Perm position with Driver Hire you will receive...Weekly pay paid PAYE by BACS TransferTriple Pay on Bank HolidaysFull employee benefits entitlementCompany pensionBACS transferOnce you move become a permanent member of the client's team they can offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, they are committed to your professional growth and wellbeing. Heres what you can expect when you join their team:Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure youre rewarded for your contributions.Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader, or Supervisor.Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our LeadershipPension: Benefit from a generous pension scheme with company contributions for your future peace of mind.Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.Exclusive Discounts: Access their online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.Social Impact: Take part in their community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.HGV Class 2 Refuse Driver will requirements:Full Category C Driving LicenceExperience of driving Class 2 vehicleValid CPC and Digital tachoBasic Literacy skillsBringing an ability to work as part of a team and positive approach that aligns with our goals and values.Leveraging your expertise in customer care to drive results.We offer a true, honest, and personal service and you will deal directly with the business owner. Plus, attractive rate of pay PLUS, regular overtime, paid weekly via PAYE. Hourly pay Rate of £16.61 includes holiday pay but can be accrued should you wish.Please call Gareth or Tia between the hours of 8:00am and 4:00pm Mon-Fri to discuss the HGV Class 2 Refuse Driver role, or the many other HGV Class 2 Driver opportunities we are working on. We will review all applications, and you will be contacted within 14 days of your application if you have been shortlisted.TPBN1_UKTJ

Motor Vehicle TechnicianFranchised Motor DealershipManchesterOur client is looking for an experienced Vehicle Technician to join their busy site in Manchester. Working with one of the largest groups in the UK, this is a role you don't want to miss!Basic Salary between £26,600 to £39,000 (depending on experience)Monday to Friday 8.30am till 5pm. Saturdays are 1 in 3 and paid as overtime.OTE £60,000 uncappedFull training provided and uncapped earningsDay to Day responsibilities:Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safetyConduct thorough inspections of vehicle components to assess wear, damage, or required replacementsProvide expert technical advice to customers when necessary, ensuring clear and professional communicationMaintain exceptional customer service standards, fostering trust that leads to repeat business and referralsCollaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfactionOffer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharingIf you'd like to know more, apply today with an up to date CV and we'll be in touch!Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permissionTPBN1_UKTJ

HGV Class 1 Driver – Manchester (Salford)People Solutions are currently recruiting for an HGV Class 1 Driver to join our well-established client based in Manchester (Salford) .This is an excellent temporary to permanent opportunity offering excellent rates of pay, regular day shifts, no handballing, ongoing work, and the chance to join a professional transport operation within a busy logistics environment.This role would suit candidates with experience as an HGV Class 1 Driver, Class 1 Driver, LGV Class 1 Driver, Category CE Driver, CE Driver, C+E Driver, HGV Driver, Shunter Driver, Yard Driver, or Articulated Lorry Driver.Shift Pattern• Day shifts• Start time: 06:00• 8–10-hour shiftsRates of Pay• £19.64 per hourBenefitsAs an HGV Class 1 Driver , you will receive:• Excellent hourly rate• Weekly pay• Genuine temporary to permanent opportunity• No handballing required• Ongoing work• Free on-site parking• On-site canteen and vending facilities• Immediate starts available• Ongoing training and supportDay-to-Day DutiesAs an HGV Class 1 Driver , your duties will include (but are not limited to):• Operating Category CE (HGV Class 1) vehicles safely and efficiently• Shunting trailers and carrying out trailer swap operations• Moving vehicles between sites across the North West• Completing daily vehicle safety inspections before and after each shift• Reporting vehicle defects and maintenance issues promptly• Communicating effectively with the transport office regarding operational updates or delays• Complying with Driver Hours Regulations, the Working Time Directive, and UK road traffic legislation• Completing all delivery and transport paperwork accurately• Maintaining high standards of professionalism and vehicle care throughout each shiftEssential SkillsTo be successful in this role, you will need:• A valid UK Category CE (HGV Class 1) Driving Licence• A valid Driver CPC Qualification Card• A valid Digital Tachograph Card• A minimum of two years' HGV Class 1 (Category CE) driving experience• No more than six penalty points for minor offences (no IN10, DR10, or DD10 endorsement codes)• Good communication and customer service skills• The ability to successfully complete a one-hour practical driving assessment, including on-road driving• A professional, reliable, and safety-focused approach to workDesirable Experience• Previous experience completing shunting, trailer swaps, trunking, or yard movements would be advantageous• Experience working within a busy transport or logistics environmentTraining Provided• Full site paid induction and driver briefing• Ongoing support from the transport and recruitment teams• Industry-related training throughout your assignmentApplyIf you are interested in this role, please apply today and a member of our recruitment team will be in touch.People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.TPBN1_UKTJ

Head of Unit Award Scheme (UAS)PermanentManchesterSalary: £63,000 - £69,000Hybrid WorkingShape the future of one of education's most impactful programmesLead something that genuinely changes lives.The Unit Award Scheme (UAS) has been helping learners gain recognition for their achievements for over 40 years.Used by an ever broadening range of organisations such as prisons, alternative provision settings, charities, adult learning, schools, colleges and local authorities across the UK, the Unit Award Scheme celebrates learning in all its forms. Whether a learner is building confidence, developing life skills or taking the next step towards education or employment, UAS helps make achievement visible.The current Head of UAS is retiring so we're looking for a strategic and commercially minded leader to take the scheme into its next phase of growth. As Head of UAS, you'll lead the overall direction, performance and success of the scheme. You'll bring together commercial thinking, customer insight, product development and people leadership to help even more organisations and learners benefit from what UAS has to offer.This is a rare opportunity to lead an established, respected educational product while shaping its future growth and impact.What you'll be doingYou'll be accountable for the overall performance and development of the Unit Award Scheme, ensuring it delivers for customers, learners and AQA.You'll:Develop and deliver the long-term strategy for UASDrive sustainable customer growth and retentionLead the commercial performance of the scheme, including budget and revenue targetsUse customer insight and market intelligence to identify opportunities for growthBuild and maintain strong relationships with customers, partners and stakeholdersLead and develop a multidisciplinary team, creating a culture of accountability, innovation and continuous improvementInfluence product development and digital enhancements that improve the customer experienceRepresent UAS externally, acting as an ambassador for the scheme and the learners it supportsWork closely with colleagues across Product, Operations, Technology and Customer teams to deliver successful outcomesWhy join us?Lead a nationally recognised programme - UAS supports thousands of learners every year and is used by organisations across the education and social impact sectors.Shape future growth - You'll have the opportunity to influence strategy, customer experience, product development and commercial performance.Make a meaningful difference - The work you'll do will help learners gain recognition for achievements that might otherwise go unnoticed.Lead a talented and committed team - You'll inherit a knowledgeable team with deep expertise and a strong commitment to supporting customers and learners.What we offerAt AQA, we believe everyone should feel they belong and can thrive.In return for your expertise, you'll enjoy:Generous pension scheme - up to 18.5% combined contributions25 days' holiday, increasing with service, with additional closure days in DecemberFlexible and hybrid workingAccess to learning and development opportunitiesHealth and wellbeing support - Private Medical Insurance with BUPA and a comprehensive employee assistance programmeUp to five paid volunteering days each yearElectric Vehicle Leasing SchemeA collaborative and inclusive working environmentWhat we're looking forYou'll be an experienced senior leader who can combine strategic thinking with commercial focus and a genuine passion for improving educational outcomes.You'll bring:Experience leading a business unit, product, service or customer-focused functionA strong track record of delivering commercial growth and sustainable performanceExperience leading and developing diverse teams through change and growthThe ability to influence and build credibility with senior stakeholdersStrong customer focus, with experience using insight and data to shape decisionsExperience balancing strategic priorities with operational deliveryExcellent communication skills, including presenting to and influencing a wide range of audiencesThe confidence to identify opportunities, challenge thinking and drive improvementIt would be helpful, though not essential, if you understand the wider education system and the barriers some learners face, including experience or knowledge of alternative education settings.You might currently be working in education, assessment, qualifications, membership organisations, professional services, charities, learning services or another customer-focused environment where growth, innovation and stakeholder engagement are central to success.Thinking about applying?If you're excited by the opportunity to lead a respected educational scheme, drive future growth and make a lasting impact on learners across the UK, apply today and help shape the next chapter of the Unit Award Scheme.Application and Selection ProcessPlease upload your most recent CV with a supporting statement outlining why you would be the best person for this jobApplications will close at 23:59 on Sunday 16 AugustInterviews will take place in two stages at the end of August/beginning of September. The first stage will be an online interview via Teams, followed by a face-to-face interview at our Manchester office. You will also be asked to deliver a presentation.#LI-FH1#MCRETPBN1_UKTJ

Be part of something exciting as Car Finance 247 opens its first-ever office outside of Manchester.We're expanding into Bournemouth, and we're looking for ambitious, experienced sales professionals to join our brand-new team from the very beginning.At Car Finance 247, we're not just helping customers buy cars-we're guiding them through one of the biggest financial decisions they'll make. As a Car Finance Sales Advisor, you'll work with warm, pre-qualified customers, approved lenders, and trusted dealerships to deliver a smooth, compliant, and customer-first car buying journey.This is an office-based, FCA-regulated sales role, ideal for someone with experience in motor finance, financial services, or dealership environments who understands regulated conversations, affordability, and responsible lending.You'll take ownership of customer accounts from initial enquiry through to vehicle delivery, building trust, matching customers with the right finance solution, and seeing every deal through to completion.Joining our Bournemouth office means becoming part of an exciting new chapter for Car Finance 247. You'll have the opportunity to help shape a brand-new team while enjoying industry-leading earning potential, genuine career progression, and the support of one of the UK's leading car finance brokers.Who This Role Is ForThis role is not entry-level. We're looking for experienced sales professionals who are comfortable operating in a regulated finance environment and who know how to balance outstanding customer service with commercial performance.What You'll Be Doing Day to Day Speaking with warm, pre-qualified customers - no cold callingUnderstanding customers' vehicle needs, budgets, and finance optionsMatching customers with suitable lenders and vehicles via our dealer networkManaging the full customer journey from application through to payoutEnsuring every interaction is FCA-compliant and customer-focusedUsing our bespoke technology platform to manage your pipeline and progress dealsClosing deals, achieving targets, and maximising your commissionAbout YouYou Must Have:12-18+ months' experience in a sales role within: Motor financeCar sales (dealership or broker)Financial services / FCA-regulated environmentExperience handling finance-based sales conversations, including: Affordability & suitability discussionsCompliance-focused customer journeysWorking to FCA standards and processesProven ability to work towards targets, KPIs, and commissionWhat We're Looking for in You Confident, professional phone manner with strong objection handlingSolid understanding of regulated sales and compliance requirementsTarget-driven, commercially aware, and motivated by uncapped commissionComfortable working in a fast-paced, high-volume sales environmentCustomer-first mindset, doing the right thing, every timeTeam player who still loves topping the leaderboardAbout UsPerks You'll Love: Industry-leading uncapped commissionEnhanced annual leave + your birthday off!Mental & physical health supportEnhanced family leave (maternity, paternity, adoption)Workplace Nursery & Electric Vehicle SchemesBoosted pension contributionsBee Fit 247 wellbeing & fitness programmesAnd loads more!About Team 247We're more than the UK's #1 digital car finance platform. We're a technology-driven business that's reshaping how people buy cars. Backed by smart tech, talented people, and a relentless focus on exceptional service, we're on a mission to make car finance simple, fast, and customer-first.As we continue to grow, we're excited to be opening our first office outside of Manchester in Bournemouth. This is a significant milestone for our business, and we're looking for ambitious people who want to be part of our next chapter. Join us at the start of an exciting new journey, help build our newest location, and grow your career with one of the UK's leading car finance brokers.Equality Every DayAt Car Finance 247, we're proud to be an equal opportunities employer. Our people are at the heart of everything we do, and we welcome applicants from all backgrounds, experiences, and walks of life. We believe diverse teams build stronger businesses, and we're committed to creating an inclusive environment where everyone has the opportunity to succeed.TPBN1_UKTJ

Fire Risk Assessor | Up to £60,000 + Excellent Benefits & Career Development The Opportunity Our client is one of the UK's leading fire safety and compliance consultancies, forming part of a major national organisation with an outstanding reputation for delivering high-quality fire safety services across the built environment. Due to continued growth, they are looking to appoint an experienced Fire Risk Assessor to join their team. This is an excellent opportunity to join a technically strong business that genuinely invests in the development of its people, offering long-term career progression, structured training and exposure to a diverse range of buildings and clients. With a substantial number of Fire Risk Assessors across the country and in every region, the work is regional and does not involve extensive travel for work-life balance. If you're passionate about improving fire safety standards and enjoy delivering high-quality, client-focused work, this could be the ideal next step in your career. The Role You will be responsible for undertaking Fire Risk Assessments across a diverse portfolio of well-known commercial brands, healthcare, education, government buildings and residential. Excellent variety of properties to survey. Working closely with clients, building managers and internal technical specialists, you will provide practical, compliant and commercially focused fire safety advice whilst producing technically accurate reports and recommendations. This is a varied, client-facing position that offers excellent exposure to different building types and genuine opportunities to further develop your technical expertise. Key Responsibilities Undertake Fire Risk Assessments in accordance with the Regulatory Reform (Fire Safety) Order and PAS 79 methodology. Produce detailed, high-quality reports with clear, practical and risk-based recommendations. Advise clients on legislative compliance, fire safety management and remedial actions. Build strong relationships with clients and stakeholders through professional communication and technical expertise. Maintain an excellent understanding of current fire safety legislation, Building Regulations and recognised industry guidance. Work collaboratively with colleagues across wider fire safety and compliance teams. Manage your own diary and workload whilst delivering work to agreed timescales.About You We're looking for an experienced Fire Risk Assessor who can demonstrate: Proven experience undertaking Fire Risk Assessments independently. Strong understanding of UK fire safety legislation, Approved Document B and associated guidance. Excellent report writing and communication skills. Ability to provide practical, proportionate fire safety advice. Membership of the IFE, IFSM or another recognised competency register (Intermediate level or above preferred). A qualification in Fire Safety or Fire Engineering would be advantageous. Full UK driving licence.What's on Offer Salary of £45,000 - £60,000 depending on experience. Structured career progression within one of the UK's largest fire safety and compliance organisations. Ongoing technical training, mentoring and funded professional development. Opportunity to work across a diverse portfolio of complex and interesting buildings. Flexible benefits platform allowing you to tailor your benefits package. Purchase up to 5 additional days of annual leave each year. Virtual GP service for you and members of your household. Enhanced pension contributions. Life assurance cover. Save As You Earn and employee share schemes. Financial wellbeing support, including access to earned wages before payday. High street, gym and lifestyle discounts. Supportive team environment with genuine opportunities for long-term career progression.Why Apply? This is an outstanding opportunity to join one of the UK's most respected names in fire safety and compliance. You'll work alongside highly experienced professionals, receive ongoing investment in your development, and have the opportunity to build a long-term career within a growing business that values technical excellence, quality and customer service. If you're looking for your next challenge as a Fire Risk Assessor and want to join an organisation where your development is genuinely supported, please submit your latest CV, outlining your technical expertise and relevant sector experience

PROPERTY MANAGERRendall & Rittner £Competitive, aligned to experience and portfolio size Hybrid ManchesterROLE OVERVIEWWe need a Property Manager who can take ownership of an allocated portfolio of developments and deliver an efficient, accurate and professional property management service.Youll manage a Manchester-based portfolio directly, overseeing the day-to-day operations and working collaboratively with residents, clients, contractors and onsite teams to deliver a high standard of service. This is a hybrid role, with one day per week in the office.The portfolio is designed to stay manageable, allowing focus on service quality, site standards and client relationships.ROLE EXPECTATIONSThis role requires an experienced property management professional who can handle a diverse range of responsibilities across an allocated portfolio.You will need to manage budgets, oversee maintenance and inspections, handle onsite staff and ensure Health & Safety requirements are met across your developments.You will be expected to take personal responsibility for your portfolio, adopt a proactive approach to identifying and resolving issues, and uphold Rendall & Rittners policies, procedures and values at all times.WHAT SUCCESS LOOKS LIKEYoull be successful in this role if:Your developments are stable, compliant and well managedClients trust you and see you as their go-to point of contactBudgets, forecasts and expenditure are controlled and transparentSection 20 consultations and major works are delivered smoothlyHOW YOULL SPEND MOST OF YOUR TIMEMost weeks, youll be:Managing the day-to-day performance of your residential portfolioBuilding strong relationships with clients, residents and contractorsPreparing and controlling service charge budgets and forecastsOverseeing major works projects and Section 20 consultationsCarrying out regular site inspections and ensuring H&S complianceInterpreting leases, legislation and best practice to give clear adviceYoull be trusted to manage your portfolio and your time effectively, maintaining a proactive approach to continuous improvement. Youll receive great support from the wider team, with real opportunity for progression as your career develops.WHO THIS ROLE IS FORThis role suits someone who:Has proven experience managing residential block portfoliosIs confident handling budgets, major works and client relationshipsUnderstands leasehold legislation and industry best practiceCommunicates clearly and professionally with a wide range of stakeholdersTakes pride in delivering a high-quality serviceEXPERIENCE THAT HELPSResidential property management experienceStrong knowledge of the Landlord & Tenant Act and leasehold legislationFamiliarity with RICS and ARMA guidelinesExperience overseeing Section 20 consultations and major worksTPI Associate membership (or willingness to obtain within 12 months)WHAT WE OFFERCompetitive salary, aligned to experienceDiscretionary bonusHome-based working with portfolio travel25 days holiday plus bank holidaysPrivate medical insurance, life assurance and enhanced family leaveFully funded training and professional developmentPaid sabbaticals as a loyalty rewardPension scheme and employee assistance programmeDiscounts across travel, retail, fitness and entertainmentABOUT RENDALL & RITTNERRendall & Rittner is one of the UKs most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.HOW WE HIREInitial conversation with our talent teamInterview focused on experience, judgement and approachWe aim to complete the process within two to three weeks and communicate clearly throughout.INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.TPBN1_UKTJ

Job titleQuality ManagerFunctionInternal SalesLocationManchester or Ripponden OfficeReports toQuality & Compliance ManagerResponsible for staffN/AAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewThe Quality & Sales Enablement Specialist is responsible for improving sales performance, customer outcomes, and compliance standards by using quality assurance insights to drive coaching, development, and continuous improvement across the sales function.The role involves supporting call quality, managing queries from customers and the wider business, and carrying out due diligence checks. It also includes working closely with sales executives and managers to deliver a live call audit status whilst promoting a strong culture of compliance across the business.Key tasks• Review and assess customer interactions against defined quality frameworks.• Maintain quality scorecards, audit records, and performance reports.• Provide clear and constructive feedback to sales colleagues and management teams.• Maintain a live status on workload and sales activity delegated from the Quality Manager.• Supporting the effective implementation and ongoing development of the quality framework.Insight, Reporting & Continuous Improvement• Prepare and analyse quality, customer, and sales performance data.• Produce regular quality and sales insight reports.• Identify risks, trends, and development opportunities.• Recommend and support continuous improvement initiatives.• Support the delivery of a positive quality, compliance, and sales culture.Other tasks include:• Tracking coaching effectiveness and improvement outcomes.• Working closely with Sales Managers, Team Leaders, Training Teams, and operational stakeholders.• Supporting onboarding and ongoing capability development of sales teams.• Acting as a key contact for sales quality and performance, insights.• Maintaining an understanding of sales processes, customer needs, and upcoming business changes.• Supporting complaint investigations and root-cause analysis.• Any other tasks delegated by management as requiredCriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)• Experience conducting audits, interaction reviews, or quality assessments.• Ability to analyse data and identify trends.• Experience engaging with managers and stakeholders.• Strong computer literacy with moderate/ intermediate knowledge of Microsoft 365 applications and CRM navigation• Experience within a telephony-based contact centre or sales support environment.• Proficiency with Microsoft Excel, SharePoint and Power BI.• Experience providing feedback, coaching, or performance support.• Knowledge of compliance, customer experience, or continuous improvement methodologies.Personal qualities(the way you think and act)• A positive, proactive attitude.• Strong attention to detail.• Excellent communication and coaching skills.• Analytical and problem-solving abilities.• Commercial awareness and customer focus.• A passion for continuous improvement and developing others.QualificationsTPBN1_UKTJ

Your future, as an Orthodontic Clinical Director at mydentistA brand new permanent role within the Orthodontic Division3 days per weekCan be based anywhere, as it is a national support roleMust be flexible for travel across the UK as per role requirementsYour future, with usWorking at mydentist means youll be part of the UKs leading dental network. Here, youll be trusted to do your best work, balancing your career around your life. Were ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given, and were always there for one another.Your future, your benefitsCompetitive salaryAnnual Support Centre bonus schemePaid HolidaysHealth and well-being benefits, including a virtual GP service and Employee Assistance Programme helpline, which includes free counselling sessionsAccess to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access, making it possible to save hundreds of pounds a yearRecognition schemes, including Support Centre Heroes and service awardsYour future, your roleAs a Clinical Director, you will beAccountable for Orthodontist productivity, career development, engagement and retention within the businessResponsible for the recruitment, supervision, training and management of Clinical Development Advisors in the Orthodontic DivisionProviding leadership in implementing, maintaining excellent customer service and choice, quality, cost, UDA and private performance in accordance with the company strategy, goals and valuesWorking closely with operational managementLeading the performance management of clinicians who have been highlighted as outside standard good practice, including vital signs, GDC standards and NHS and other regulatory regulationsLeading formal clinician contractor review processes with the Operations team, and responsible for follow-up/action planResponsible for the management of escalated clinician complaintsIdentifying core clinical training needs across the Region and action plans accordinglyProviding mentoring and coaching as appropriate, as well as providing observational sessionsYou will need:To be a qualified and GDC-registered Orthodontist or have significant experience within OrthodonticsProven ability to take responsibility for keeping their skills and knowledge up to dateUp-to-date knowledge of statutory regulations relating to dentistryAbility to grow and maintain a professional network to drive business forwardSound understanding of business and commercial environment, and the need for effective management and controlsExcellent verbal and written communication skillsWealth of Clinical experience within dentistry and orthodonticsExcellent CQC, HTM0105 and clinical knowledgeAbility to build and maintain effective relationshipsExcellent coaching & mentoring skillsEnjoy being part of a team thats passionate about supporting our practices and ultimately helping the nation smile.TPBN1_UKTJ

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / - Job Ref: 296767i. CD-35. For all other vacancies, take a look at our website -

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD272. For all other vacancies, take a look at our website - exchange-street.co.uk

-Global Travel / Scientific Instrumentation / Field Service Engineering- \n A leading manufacturer is seeking a Customer Support Service Engineer. \n Customer Support Service Engineer role involves frequent international travel to customer sites worldwide, providing installation, maintenance, repairs and technical support for advanced X-ray Photoelectron Spectroscopy (XPS) systems and associated equipment. This is an excellent opportunity for an engineer who enjoys hands-on technical work, international travel and delivering outstanding customer service. \n The ideal candidate will have a degree in Electronics, Mechanical Engineering or Physics, together with strong problem-solving skills and a customer-focused approach. \n (Ref: WL47546 - Please include this when making any enquiries.) \n \n Main Responsibilities \n\n • Carry out installation, maintenance, upgrades and repairs of X-ray Photoelectron Spectroscopy (XPS) systems at customer sites worldwide\n, • Deliver planned preventative maintenance and warranty work\n, • Test repaired equipment prior to returning it to customers\n, • Provide technical support and troubleshooting both on-site and remotely\n, • Deliver customer training on equipment operation and maintenance\n, • Prepare service reports and maintain accurate business records\n, • Obtain customer acceptance following completion of service work\n, • Report equipment issues and contribute to continuous improvement initiatives\n, • Support fellow Service Engineers and the Customer Support team as required\n\n \n Ideal Candidate \n\n • Degree in Electronics, Mechanical Engineering or Physics (or equivalent)\n, • Background in scientific instrumentation\n, • Knowledge of X-ray Photoelectron Spectroscopy (XPS) would be advantageous\n, • Excellent problem-solving and analytical skills\n, • Strong customer service and communication skills\n, • Good time management and organisational abilities\n, • Willingness to travel internationally on a regular basis\n, • Full, clean UK driving licence would be advantageous\n\n \n Conditions \n\n • Location: Manchester\n, • Working Style: Field-based with frequent international travel\n, • Salary: £29k - £39.5k\n, • Job Type: Permanent, full-time\n, • Working Hours: 37 Hrs Monday to Thursday 8AM – 4:15 Friday 8AM – 3:30PM\n, • Start: asap\n, • Benefits: £5500 Business trip compensation, Bonus, Pension, Life Insurance\n\n \n All applicants for the Customer Support Service Engineer position must have the right to work in the UK without any restrictions as the Company is not able to offer visa support. \n If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Company description: \n Location: Manchester, England, United Kingdom Job ID: 88815 We Elevate... Quality of urban life\n \n Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. \n \n Join us as a Lift Service Engineer\n We are looking to recruit for a Lift Service Engineer to work as part of the local team covering Salford and Lancashire, supporting our customer communications, compliment and supporting the management team. The successful candidate will carry out planned preventative maintenance regimes as determined by the contract terms to on portfolio lift equipment. \n Job description: \n\n • \n Carry out routine servicing of lift equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, 2+ etc) \n • \n To rectify and reduce faults on lift equipment in cases of breakdown and check to confirm correct functioning \n • \n Checks to include, speed, motor start/stop, noise temperature and power supply using approved company issued tooling and protective equipment \n • \n Carry out the routine inspection, adjustment, of escalator installations in accordance with approved procedures. Reinstate lift and complete service documentation \n • \n Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service \n • \n Competence is required to make effective use of written or graphical information \n\n Profile description: \n\n • \n Experience in lift Servicing/ Maintenance/ Repairs preferred \n • \n Qualified to NVQ level 3 minimum in lift maintenance or equivalent \n • \n Advanced Electrical and Mechanical knowledge, including Multi-Brand equipment \n • \n Advanced problem-solving skills \n • \n Full UK driving License \n • \n The ability to work under pressure, to deadlines and within efficiencies \n • \n The ability to work independently with a flexible approach \n • \n Good communication skills at different levels (Client/Service Leader/Inspectors) \n • \n Manual dexterity - Requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information \n • \n Proven fault finding and diagnostic skills \n\n We offer: \n\n • \n Competitive salary \n • \n Company Van, with a fuel card \n • \n 25 days’ holiday plus bank holidays, and an annual paid volunteering day \n • \n Pension scheme with 6% company contribution \n • \n Comprehensive life assurance \n • \n Enhanced family leave \n • \n Private medical cover with a trusted provider, plus 24/7 virtual GP access \n • \n Employee Assistance Programme offering confidential support \n • \n Free eye tests and eyewear discounts \n • \n Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts \n

Job title: Client Advisor \n Salary: £45,000 \n Location: Manchester, Swindon or Birmingham \n \n PURPOSE OF ROLE \n Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. \n \n RESPONSIBILITIES \n\n • Prepare documentation for new client accounts based on insurance needs\n, • Gather renewal terms, research alternatives, and prepare materials for Account Executives\n, • Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date\n, • Respond to insurer queries, confirm coverage, process policies, and follow up on documentation\n, • Check policy documents for accuracy before approval and release\n, • Support with account queries and credit control, escalating when needed\n, • Apply compliance and regulatory requirements to all tasks\n\n \n DAY-TO-DAY \n\n • Work closely with Account Executives to support clients\n, • Keep client and policy records accurate and up to date\n, • Communicate with insurers and clients to resolve queries quickly\n, • Track deadlines to make sure tasks are completed on time\n, • Suggest improvements to processes and support team goals\n\n \n EXPERIENCE \n\n • Experience in insurance administration, ideally in a commercial setting\n, • Ability to work in a regulated, target-driven environment\n, • Understanding of handling customer information securely and recognising potential risks\n\n \n SKILLS \n\n • Strong customer service and communication skills\n, • Ability to build positive relationships with clients and colleagues\n, • Well-organised, detail-oriented, and able to meet deadlines\n, • Confident with Microsoft Office\n, • Good analytical skills with accuracy in handling data\n, • Initiative and problem-solving skills to support the team\n\n \n QUALIFICATIONS \n\n • Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage\n, • GCSE-level education or equivalent\n\n \n If you have the relevant experience or know someone that does please contact me now on or email us at \n

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Professional Indemnity Insurance Account Handler within our friendly team based in Manchester. \n Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. \n So, what does the role of an Insurance Account Handler here involve?Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. \n What are we looking for in our Professional Indemnity Account Handlers? \n Insurance Industry experience of at least 2+ years, ideally with experience in the professional indemnity sector, is essential for this role, the rest is all about you as a person: \n • Most important is your ability to bring your best self to work every day to give our clients the best possible experience.• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit• Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too".• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to beIn return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:• Holiday entitlement of 26 days plus bank holidays, increasing with length of service• Opportunity to progress your career across the entire Ardonagh family• Gain CII or ACII qualifications to boost your knowledge and career prospects• Pension scheme for when you feel it’s time to retire• 24-hour support for physical and mental wellbeing• 1 days paid volunteering day to give back to our communities• The Spotlight Awards, where we shine a light on the brightest talent across our group \n So, what are you waiting for? Apply today and one of our team will be in touch. \n #AIB #LI-EM1 #LI-Hybrid \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

An established insurance broker based in Manchester is seeking a motivated individual to join their team as an Account Handler. This role is key to supporting the New Business team and Account Executives in delivering exceptional service to new and existing clients. \n \n The successful candidate will play a vital role in ensuring efficient and timely processing of client documentation, managing communications, and supporting colleagues to exceed targets - all while adhering strictly to FCA regulations. \n \n Responsibilities of the Account Handler role: \n\n • Provide outstanding customer service, managing client communications via email, phone, and letters promptly and professionally.\n, • Prepare and issue accurate quotations, renewal reports, presentations, and other client and market documentation.\n, • Maintain up-to-date electronic client files and internal systems with accurate risk information.\n, • Complete onboarding checks and process new business, renewals, mid-term adjustments, and insurer liaison in line with compliance requirements.\n, • Issue insurance documentation within deadlines, manage debt collection, process payments/refunds, and resolve account queries.\n, • Use task management tools to track work, and follow all company and FCA policies, completing required training on time.\n\n \n What we are looking for: \n\n • Proven experience in all commercial insurance products\n, • Strong knowledge of Microsoft Word, Outlook, Excel, and Teams.\n, • Experience using Acturis is highly desirable.\n, • Familiarity with FCA regulations and compliance standards.\n, • Excellent written and verbal communication skills.\n, • Ability to work proactively and as part of a team.\n, • Strong organisational skills with the ability to manage priorities.\n, • Experience in client service or support roles within insurance is preferred.\n, • Previous experience working under delegated authority facilities is beneficial.\n, • CII qualifications or the desire to work towards them are advantageous.\n\n \n Benefits of the Account Handler role: \n\n • Salary of £34,000 – £36,000\n, • 25 days annual leave, plus bank holidays\n, • Hybrid working available (2 days in office)\n, • Company pension contributions\n, • Private medical cover\n, • Access to discounted technology, including watches, phones, tablets and more\n, • Reduced gym membership\n, • Travel passes and a range of additional perks\n\n \n This is an excellent opportunity for a detail-focused individual who is eager to develop a career in insurance support within a reputable and professional broker. \n \n Ready to take the leap? \n If you're interested in the Broker Support opportunity, we'd love to hear from you! Apply with your CV today and take the first step towards a fulfilling career. \n \n For more information, please contact one of our specialist consultants and quote job reference NJR16892.

Operations Support Engineer ArcSett£35,000Manchester City Centre (10-minute walk from Victoria with free parking)Monday – Friday | Full Time \n At Pilot Group we believe in using technology to make the places we live and work SMART, SAFE and SUSTAINABLE. \n Our businesses cover energy management, and electrical wholesale working across a wide range of commercial and industrial applications. \n \n We achieve this by designing and investing in innovative products and solutions that reduce energy consumption and CO2 Emissions, enable management through data, and improve safety. We are committed to contributing to a low carbon future. \n \n ArcSett is our energy management system business which is proven technology, reducing the gas consumption of our customers by an average of 43%. This year will see us enhance our product offering (energy measurement & analysis, Auditing, training etc) around a business all round utility spend, providing customers with products, but more importantly services that will allow them to become more energy efficient and ultimately reach net zero. \n \n What you will be doing as a Operations Support Engineer \n The Operations Support Engineer plays a key role in supporting the efficient day-to-day operation of the business by bridging engineering, warehouse and production activities. The role is responsible for ensuring warehouse operations run smoothly, maintaining equipment and facilities, supporting production requirements and undertaking engineering tasks where required. \n This position provides operational flexibility, improves responsiveness across departments and enables engineering resources to remain focused on technical development, customer support and revenue-generating activities. \n \n Key Responsibilities- Operations Support Engineer \n Warehouse Operations: \n\n • Support the day-to-day operation and organisation of the warehouse.\n, • Maintain high standards of housekeeping, stock organisation and storage.\n, • Receive, inspect and book in deliveries.\n, • Prepare, pick and dispatch customer orders accurately and on time.\n, • Assist with stock control, cycle counts and inventory accuracy.\n, • Ensure warehouse equipment is maintained and available for use.\n\n Production Support: \n\n • Assist with production scheduling and material availability.\n, • Support assembly, testing and preparation of products as required.\n, • Ensure production areas remain organised, safe and efficient.\n, • Work closely with engineering and production teams to resolve operational issues.\n\n Maintenance & Facilities: \n\n • Coordinate planned preventative maintenance of company equipment and machinery.\n, • Respond to minor equipment faults and coordinate repairs where necessary.\n, • Maintain tools, workshop equipment and testing equipment.\n, • Support the upkeep of company facilities and infrastructure.\n, • Identify opportunities to improve equipment reliability and operational efficiency.\n\n Engineering Support: \n\n • Assist engineering staff with assembly, testing and installation activities.\n, • Support prototype builds, product modifications and technical investigations where required.\n, • Provide customer support assistance for installations and service work as required.\n, • Contribute to continuous improvement initiatives across the Operations function.\n\n Health, Safety & Quality: \n\n • Work in accordance with company Health & Safety procedures.\n, • Maintain a safe and organised working environment.\n, • Ensure equipment inspections and maintenance records are completed where applicable.\n, • Support compliance with quality management procedures and financial audits.\n\n \n Key Accountabilities - Operations Support Engineer \n \n\n • Maintaining an organised, efficient and safe warehouse.\n, • Supporting uninterrupted production activities.\n, • Ensuring operational equipment remains available and well maintained.\n, • Providing flexible engineering support where business priorities require.\n, • Taking ownership of warehouse standards, equipment readiness and preventative maintenance.\n\n Essential Skills & Experience \n\n • Practical engineering or technical background.\n, • Good mechanical aptitude and problem-solving skills.\n, • Experience working within manufacturing, engineering or production environments.\n, • Ability to organise workloads and prioritise effectively.\n, • Strong communication and teamwork skills.\n, • Competent IT skills, including Microsoft Office.\n\n Desirable Skills & Experience \n\n • Experience of warehouse operations and stock control.\n, • Experience carrying out equipment maintenance.\n, • Electrical or mechanical engineering qualifications.\n, • Knowledge of ERP or stock management systems.\n\n Personal AttributesThe successful candidate will demonstrate: \n\n • A proactive and flexible approach to work.\n, • A strong sense of ownership and accountability.\n, • Reliability and attention to detail.\n, • A willingness to support multiple departments as business needs change.\n, • A continuous improvement mindset.\n, • A positive, team-focused attitude.\n\n \n Benefits \n\n • Opportunity to buy additional holidays\n, • Life Assurance\n, • Healthshield – health cash plan that allows you to claim healthcare costs\n, • Salary Sacrifice Savings Scheme\n, • Regular charity events\n, • Informal, supportive and friendly team\n\n Recruitment Agencies: \n \n The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV ‘sent in kind’ and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction. \n

Estimator / Sales Engineer \n Location: Trafford Park, Manchester \n Salary: Competitive + Benefits \n Job Type: Full-Time, Permanent \n The Company \n Our client is a well-established precision engineering and manufacturing business based in Trafford Park, specialising in the production of high-quality flanges and associated products for the Oil & Gas, Petrochemical, Energy, and Process industries. Renowned for quality, technical expertise, and customer service, they are seeking an experienced Estimator / Sales Engineer to join their growing team. \n The Role \n As an Estimator / Sales Engineer, you will be responsible for managing customer enquiries and RFQs (Requests for Quotation) from initial receipt through to order completion and delivery. Working closely with customers, production, procurement, and quality teams, you will ensure quotations are accurate, competitive, and delivered in line with customer requirements. \n This is an excellent opportunity for an engineering professional with strong commercial awareness and experience within a manufacturing environment serving the Oil & Gas or Petrochemical sectors. \n Key Responsibilities \n\n • Review and process customer RFQs and technical enquiries.\n, • Prepare accurate and competitive quotations for forged and machined flanges and associated products.\n, • Interpret engineering drawings, specifications, material grades, and industry standards.\n, • Liaise with customers to clarify technical and commercial requirements.\n, • Follow up quotations and manage opportunities through to order placement.\n, • Act as the primary customer contact throughout the order lifecycle.\n, • Coordinate with production, planning, purchasing, and quality departments to ensure orders are delivered on time and to specification.\n, • Monitor the progress of customer orders through the shop floor from order receipt to final delivery.\n, • Maintain accurate records within the company's ERP and CRM systems.\n, • Support business development activities by identifying opportunities with existing and prospective customers.\n, • Build and maintain strong customer relationships to ensure repeat business.\n, • Assist in resolving technical, commercial, and delivery-related issues.\n, • Ensure compliance with company procedures, industry standards, and customer requirements.\n\n Candidate Requirements \n Essential \n\n • Previous experience in an Estimator, Sales Engineer, Internal Sales, or Commercial Engineering role.\n, • Experience within a manufacturing, engineering, forging, machining, or flange production environment.\n, • Ability to read and interpret engineering drawings and technical specifications.\n, • Strong understanding of manufacturing processes and costing principles.\n, • Excellent communication and customer relationship management skills.\n, • Strong organisational skills with the ability to manage multiple projects and priorities.\n, • Commercial awareness and a proactive approach to customer service.\n, • Proficient in Microsoft Office applications.\n\n Desirable \n\n • Experience supplying the Oil & Gas, Petrochemical, Energy, or Process sectors.\n, • Knowledge of flange standards including ASME, ANSI, API, EN, and DIN specifications.\n, • Experience using ERP/MRP systems.\n, • Knowledge of materials including carbon steel, stainless steel, duplex, and super duplex grades.\n\n What's on Offer \n\n • Competitive salary dependent on experience.\n, • Opportunity to join a successful and growing engineering manufacturer.\n, • Career progression and professional development opportunities.\n, • Supportive team environment.\n, • Pension scheme and additional company benefits.\n\n INDWIN \n Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see Many Thanks

A highly regarded national broker is currently looking to add an experienced Commercial Account Handler to their established team in central Manchester. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients. \n The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. \n The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations. \n This is a hybrid position with 2 days/week in the office. \n About the role: \n\n • To deliver high quality and efficient service to clients.\n, • Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.\n, • Customers will range in size and shape, from smaller clients up to large corporate sized risks\n, • Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.\n, • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.\n\n Key skills/experience required: \n\n • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.\n, • Good communication, decision making and problem-solving skills.\n, • Excellent relationship building skills.\n, • The ability to work under pressure and assimilate large quantities of information quickly\n, • Influencing and negotiation skills\n, • Commercial awareness\n, • An eagerness to progress with your ACII qualification would be supported, but is not essential\n\n Salary/Benefits Information: \n\n • Salary to £45k\n, • Market leading benefits package\n, • Hybrid - 2 days/week in the office\n, • Excellent opportunity for career development and progression\n\n Contact: Dave Harries \n Reference: DH/104489 \n Candidate care: \n By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. \n If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. \n Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. \n In the meantime, we would like to thank you for your interest in Cavendish Maine.

As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It's our way of investing in you and supporting your success as you grow your career with us.JOB DESCRIPTIONAre you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.Key skills and responsibilities include:Friendly, yet professional with excellent customer service skills.Quick mathematical ability enabling accurate bet calculation.Knowledge of casino games and their rules.Strong communication skills.Ensuring the security of the game, cash and assets are maintained.Provide an enjoyable, memorable gaming experience for customers.Personal Functional License (PFL) required.Being flexible and able to work a variety of shifts including night shifts and weekends.In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below.New: What we are looking for (extension)Please note applicants must be over the age of 18 and have the right to work in the UK.WHAT WE OFFERAs well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:Company funded benefitsPrivate GP helpline.Discount portal for popular retailers, restaurants, leisure and more.Pension scheme.Life assurance.Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.20% discounted gym membership.Mental health support.Family-friendly and wellbeing policies.Flexible benefits " designed for employees to choose the best package for their personal needs.Health Cash Plan (level 1 is company funded).Critical illness cover.Dental insurance.Travel insurance.Health Screening.Rewards, recognition, development, and eventsCareer development opportunities.Genting Academy " online learning portal.Long service awards.Staff social fund.Annual company Christmas present.A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.TipsSubject to eligibility.OUR BUSINESSGenting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.TPBN1_UKTJ

NMS Recruit is seeking a Project Manager to join a global leader in the turbomachinery industry.This opportunity is ideal for an experienced Project Manager or a Mechanical or Commissioning Engineer looking to transition into project management. The successful candidate will have proven experience working with turbomachinery and rotating equipment, along with the technical knowledge and commercial awareness to manage projects from initiation through to completion.Please note that applicants must already have the right to work, as visa sponsorship is not available for this position.You will be responsible for the initiation, planning, execution, monitoring, control, and close-out of field service projects, as well as self-buyer spares, inspection, and repair projects.The role also carries responsibility for driving the development and achievement of order intake, revenue, and profit targets, while supporting the growth and delivery of Business Unit products and services within the assigned territory.Responsibilities • Customer first point of contact in the event of service, spares, inspection/repair or upgrade requirements.• Manage and co-ordinate customer spares and service business for responsible accounts.• Ensure service delivery priorities are understood and achieved by both internal and external stakeholders.• Calculate and issue quotations for services provided by the local business.• Co-ordination of technical, administrative and commercial planning and scheduling of maintenance activities on turbomachinery equipment for field service personnel.• Arrange, review and compile all the necessary documentation and work instructions for the Field Service staff to complete planned activities safely including risk assessments and required safety documents.• Ensure the project management activities are executed in accordance with company policy and meet any applicable industry or regulatory requirement.• Ensure all projects are executed safely, on time and within budget.• Co-ordinate quotations for troubleshooting, service, repairs and technical support activities carried out by product centre.• Support growth strategies within the region (budget quotations, order intake, revenue/casing, customer visits).Experience• Mechanical Engineering degree or equivalent qualification.• 5-10 years Project Management experience in an Operational/Service environment or 5-10 years experience as a Field Service Engineer • Experience in sales promotion & service delivery activities.• Commercial awareness.• Knowledge of Turbomachinery aftermarket business stakeholders such as customers base, vendors, contractors and competitors.• Understanding of industry HSSE standards and other key business regulatory requirements.• Experienced using current digital platforms, MS-Office package, SAP, CRM.• P&L Management.• Technical expertise.• Implementation of new process technologies.Benefits \n\n • Salary up to £65,000 DOE\n, • 28 days holiday plus bank holidays\n, • Birthday off\n, • Enhanced pension scheme\n, • Private healthcare\n, • Company Vehicle\nImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

Legal PA - Clinical Negligence & Legal Secretary – Personal Injury \n Location: Manchester \n Salary: Up to £30,000 \n My client is an award-winning law firm that serves clients nationwide. They are ranked highly in the Top 200 UK Law firms and are a Legal 500 Recognised Leading Firm, and have a 5-star ranking with Trust Pilot. \n They are currently recruiting for a Clinical Negligence Legal PA as well as a Personal Injury Legal Secretary, to be based in their Manchester office. \n The ideal candidate must have previous experience working as a Legal Secretary or Legal PA. We are open to Legal Secretaries from all backgrounds for the Secretarial role however candidates for the PA role will need to Clinical Negligence experience. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. \n Key Responsibilities \n\n • To prepare correspondence and documents through audiotyping and word processing.\n, • To administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedure contained in the Office Manual.\n, • To prepare mail and enclosures for despatch if required.\n, • To arrange for all copying to be done, in person if the admin assistant is not available to undertake the task.\n, • To make appointments, arrange meetings and to manage the fee earner diaries\n, • To provide support to other secretaries and the administration team as required.\n, • To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care.\n, • To ensure the confidentiality of all the firm’s and clients’ documentation and information.\n\n Person specification \n Essential \n\n • Legal Secretary or Legal PA experience\n, • Excellent command of English spelling, punctuation and grammar\n, • Computer literate with excellent word processing and audio typing skills\n, • Excellent customer service skills, including professional and friendly telephone manner.\n, • Experience of dealing with Clinical Negligence matters is required for the PA role\n\n Desirable \n\n • Knowledge of the Proclaim case management system\n, • Experience of working in a Personal Injury law firm, or civil litigation firm would be desirable but is not essential as training can be given\n, • Audio typing speed of 65+ words per minute\n, • Experience of working with court forms and creating pleadings\n, • Experience of digital dictation, ideally Big Hand\n\n Benefits: \n\n • Hybrid working available after a probation period.\n, • 23 days holiday a year, rising to 26 days (3 days reserved for Christmas closure of the office)\n, • 3 holiday buy backs per year after 1 year of service\n, • Extra day’s holiday for your birthday after 2 years’ service.\n, • Private medical insurance available after 2 years’ service\n, • Attending fee earner meetings and training sessions (every other month)\n, • Death in Service – 2 x salary\n, • Active social committee with generous departmental and firm-wide social budget.\n, • Active training culture and various groups and events such as Diversity & Inclusion.\n, • Netball / Football team, 10km Manchester team and more.\n, • Enhanced Maternity Leave payment if you have over 1-year tenure\n, • Other benefits including Employee Assistance Programme, free fruit & annual flu jab\n\n

Legal Contracts Executive \n Location: Manchester City Centre - office basedSalary: £27,000 per annum \n This role is in legal tech and will not be a route into a qualified legal pathway - we will only be able to consider candidates who have decided they wish to pursue a career away from this. \n About Us Our client is a dynamic organisation with a global presence, and they're on the lookout for forward-thinkers to join their vibrant team. With recent significant investment, they're entering an exciting growth phase and need innovative problem solvers. \n The Role As a Legal Contracts Executive, you will bridge the gap between legal expertise and cutting-edge technology. You'll play a crucial role in implementing tailored solutions for customers, enhancing their contract processes. \n Responsibilities: \n\n • Assist in setting up customer preferences, configuring workflows, and reviewing contract types.\n, • Deliver projects on time, consistently meeting targets.\n, • Engage with stakeholders to understand project requirements.\n, • Leverage product expertise to provide top-notch training sessions for end users.\n, • Utilise AI and technology to streamline processes, ensuring work meets the high standards set by the organisation.\n, • Share innovative ideas with peers to enhance customer experiences.\n, • Participate in daily meetings to update on progress and discuss challenges.\n\n What We're Looking For: \n\n • An undergraduate degree in Law and a passion for technology and innovation is key!\n, • Strong presentation skills and the ability to demo products to diverse audiences.\n, • Excellent verbal and written communication skills.\n, • Flexibility to work on a rota basis covering US hours (until 8pm two days per week)\n, • Experience in building relationships with clients in fast-paced environments is a plus.\n, • A keen interest or experience in AI prompt engineering\n, • Desire to learn\n\n What We Offer: \n\n • 26 days holiday plus flexible bank holidays (increasing by one day for each year of service up to 30 days).\n, • Healthcare cash plan with Simply Health, including free Virtual GP access 24/7.\n, • Cycle to Work and Tech Scheme for your convenience.\n, • Access to discounts on travel, electronics, fashion, fitness, and more!\n, • Rich learning and development opportunities to help you grow.\n, • City centre offices with fantastic perks, including a fully stocked fridge and complimentary breakfast.\n, • Work from anywhere policy after one year of employment.\n, • Employee share option scheme to make you a part of our success.\n, • Regular social activities and events to keep the spirit high!\n\n To find out more contact Lizzie on or email \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client is looking to recruit a Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD271. For all other vacancies, take a look at our website - exchange-street.co.uk

Industrial Door Engineer – Manchester – £16.00 - £22.00 Per Hour Basic Salary + Company Vehicle + Overtime \n\n • £16.00- £22.00 basic salary (depending on experience).\n, • Company vehicle.\n, • Company mobile phone, uniform and PPE provided.\n, • Overtime paid monthly.\n, • Structured on-call rota (scheduled in advance).\n, • Employee Assistance Programme.\n, • Company pension.\n, • Ongoing training and support towards industry qualifications.\n, • 28 days annual leave, plus an additional 4 days over the Christmas and New Year period.\n, • Holiday entitlement increases with length of service.\n, • Long-term career with a well-established and growing business.\n\n Industrial Door Engineer Role Overview \n We are recruiting for two experienced Industrial Door Engineers to join a well-established and growing business. \n This is a field-based role involving the installation, service, maintenance and repair of a wide range of industrial door systems. You'll be working across commercial and industrial customer sites, delivering high quality workmanship and excellent customer service whilst representing a respected independent company. \n Industrial Door Engineer – Role & Responsibilities \n\n • Install, service and repair industrial door systems.\n, • Carry out planned preventative maintenance and reactive repairs.\n, • Fault find and diagnose mechanical and electrical issues.\n, • Work on roller shutters, sectional doors, high-speed doors and steel doors.\n, • Complete digital job sheets and service documentation accurately.\n, • Communicate effectively with customers, colleagues and office staff.\n, • Ensure all work is completed safely and to a high standard.\n, • Work independently whilst supporting the wider engineering team.\n, • Participate in a structured on-call rota.\n\n Industrial Door Engineer – Skills & Experience Required \n\n • Proven experience installing, servicing and repairing industrial door systems.\n, • Experience working on roller shutters, sectional doors, high-speed doors and steel doors.\n, • Strong fault finding and problem-solving skills.\n, • Experience working with a variety of industrial door manufacturers.\n, • IPAF and PASMA certification.\n, • Full UK Driving Licence or equivalent is essential.\n, • Excellent communication and customer service skills.\n, • Ability to work independently and as part of a team.\n, • DHF qualifications and/or a CSCS Card would be advantageous.\n\n DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW \n Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers \n Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Our client is looking for a Fitter's Mate to assist with the installation of specialist ventilation and ductwork systems across the UK. \n If you have some experience installing ductwork systems and are happy working away during the week, we'd like to hear from you. \n Fitter's MateManchester based - (UK-wide travel and working away required) \n\n • Full Time, Permanent, 37.5 hours per week + overtime\n, • £25,000 per year, plus overtime paid at 1.5x hourly rate\n, • 26 days' holiday, pension, PPE provided\n\n Please note: you must be authorsied to work in the UK \n Our client is a well-established UK specialist in the design, manufacture, installation and commissioning of fume cupboards, local exhaust ventilation (LEV) systems and associated extraction solutions. With more than 30 years of industry experience, they have built an excellent reputation for delivering high-quality, safety-focused solutions to customers across sectors including research, pharmaceuticals, education and industry. \n The Role \n Our client is looking for aFitter's Mate to support an experienced Lead Engineer with the installation of fume cupboards, LEV systems and associated ductwork throughout the UK. \n This is a hands-on role that involves working away from home Monday to Friday, with occasional weekend work when required. \n The Lead Engineer will collect you from your home address before the start of each working week. \n Key Responsibilities \n\n • Assist with the installation of fume cupboards, LEV systems and associated ductwork\n, • Support the Lead Engineer on customer sites across the UK\n, • Load, unload and handle equipment and materials safely\n, • Follow health and safety procedures at all times\n, • Travel and work away from home Monday to Friday\n, • Maintain a professional and positive approach while representing our client on site\n\n Key Skills \n\n • Previous experience installing ductwork systems is desirable\n, • Experience of working away from home would be advantageous\n, • Practical, hands-on approach with good mechanical aptitude\n, • Ability to work effectively as part of a team\n, • Reliable, hardworking and willing to learn\n, • Good awareness of health and safety practices\n, • Full UK driving licence is advantageous but not essential\n\n Hours \n\n • 7am – 3.30pm Monday to Thursday with a 30-minute lunch break\n, • 7am –12.30pm on a Friday\n\n Benefits \n\n • Overtime paid at 1.5x your standard hourly rate\n, • 26 days' holiday plus bank holidays\n, • Company pension scheme after 6 months' service\n, • Full PPE provided\n, • Ongoing training and support from experienced engineers\n, • Opportunity to gain specialist industry experience\n\n How to apply: \n If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. \n You must be authorised to work in the UK. No agencies, please. \n Other suitable skills and experience includes: Installation Assistant, Engineering Assistant, Mechanical Fitter's Mate, Ductwork Installer, Ductwork Mate, Mechanical Installation Operative, LEV Installation Assistant, Site Labourer, Installation Technician, Mechanical Operative, Engineering Labourer, Field Installation Assistant, Construction Operative.

External Sales ManagerField-Based | Cable & Electrical ProductsCompetitive Salary + Bonus + BenefitsAre you a driven sales professional with experience in electrical distribution or cable products? We are seeking a proactive Externl Sales Manager to oversee and grow sales across the East Midlands for our industry-leading range of cable solutions. Although the role is field-based, you will be joining a well-established and supportive team headquartered in Cheshire.This position is ideal for a motivated individual who excels in customer engagement, new business development, and representing a respected brand within the cable and electrical sector.Key ResponsibilitiesManage and develop an existing portfolio of accounts across the East Midlands , ensuring high levels of customer satisfaction and retention.Identify new business opportunities with distributors, contractors, OEMs, and project stakeholders.Promote the company's full cable product range, providing technical guidance and support to customers.Create and deliver regional sales plans aligned with company targets and growth objectives.Conduct regular customer visits, site meetings, and technical product presentations.Negotiate pricing, contract terms, and agreements in line with company policy.Work closely with internal departments in Cheshire-including customer service, technical, and logistics-to ensure efficient order processing and after-sales support.Monitor market trends, competitor activity, and regional developments, reporting insights to management.Attend trade shows, industry events, and networking functions.Preferred AttributesEstablished client network within the cable or electrical industry.Experience selling to electrical wholesalers, contractors, or OEMs.Strong understanding of the UK construction and infrastructure sectors.Ability to support financial planning and assist with annual budget development.Flexible and willing to take on additional duties as required.Qualifications & RequirementsProven experience in sales or account management within the cable, electrical, or industrial distribution sectors.Strong technical knowledge of electrical cable products and applications (highly desirable).Excellent communication, negotiation, and interpersonal skills.Self-motivated and target-driven, with the ability to work independently in the field.Competent with CRM systems and Microsoft Office (Excel, Outlook, PowerPoint).Full UK driving licence.Based in the East Midlands, with regular travel throughout the region.If you are interested in this opportunity please send an updated cv over to or call 01582 878839.TPBN1_UKTJ

\n Senior Housing Officer (known as Neighbourhood Services Manager) \n Salford, Manchester \n £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) \n \n As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. \n \n What you’ll be doing \n \n\n • Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework.\n, • Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment.\n, • Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business.\n, • Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort.\n, • Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community.\n, • Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines.\n, • Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance.\n, • Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers.\n\n \n What you’ll need \n \n\n • Commitment to continued professional development.\n, • Experience of working in the housing sector or in a similar role is desirable.\n, • An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable.\n, • Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual’s needs.\n, • Excellent written and verbal communication skills.\n, • Ability to organise, time-manage and prioritise work load in a hybrid environment.\n, • Proven relationship builder with experience of effective collaborative working with external agencies and partners.\n, • Ability to coach customers to empower them to problem solve and become more independent.\n, • Adaptable to use a range of Customer relationship management software systems.\n, • Proficient in the use of the full range of Microsoft Office applications.\n, • Hold a full UK driving license and have access to a vehicle for use at work.\n, • Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check\n\n \n What we need from you \n \n\n • Ability to complete tasks in an accurate and timely manner when working towards a deadline.\n, • Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings.\n, • Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders.\n, • Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy.\n, • Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required.\n, • A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role.\n, • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.\n, • A passion to advocate on behalf of people and communities.\n, • A commitment to work in partnership with others for the benefit of Great Places.\n, • A commitment to continuous learning and improvement.\n, • Ability to work flexibly as and when needed.\n, • To be professional and work with integrity, inclusivity and respect for diversity.\n\n \n What we give you in return for your hard work and commitment \n \n\n • Pension¦DC Scheme (up to 10% contribution from both colleague and Great Places)\n, • WPA¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family member\n, • The Market Place¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more\n, • Annual Leave¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays\n, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’\n, • Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .\n, • Wage Stream¦ You can access savings opportunities and early access to wages\n\n \n At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. \n \n Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. \n \n

Job Title: Medical Agency File Handler \n Location: Sharston, Manchester M22 4SN \n Salary: £23,400 to £27,411.66 per annum, dependent on age \n Job type: Full Time, Permanent \n About Us: \n Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. \n We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. \n Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. \n Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. \n The Role: \n We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. \n Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. \n Responsibilities: \n\n • Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information.\n, • Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers.\n, • Sourcing suppliers, arranging rehabilitation appointments and investigations.\n, • Obtaining quotations and invoices from experts and rehabilitation providers.\n, • Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments.\n, • Quality checking, processing incoming mail and expert reports into our case management systems.\n, • Accurate recording of time expended in various activities on our case management system.\n\n \n Person Specification: \n\n • GCSE English & Maths at Grade C or above, or equivalent\n, • Knowledge of Microsoft Office packages including Word and Outlook.\n, • Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail.\n, • Ability to always maintain client confidentiality and commitment to customer service.\n, • Ability to deal with high volumes of work and manage conflicting priorities.\n, • Energy, passion, and a desire to achieve.\n, • Experience of working in a medical setting, law or legal services firm would be of a distinct advantage.\n, • Knowledge of Proclaim or other case management systems is desirable.\n, • Highly dedicated, idea-generating individuals who are committed to providing excellent customer service.\n\n Salary & Hours: \n\n • Salary of £23,400 to £27,411.66, dependent on age\n, • Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday\n\n Benefits: \n\n • Hybrid Working - 3/2 hybrid working pattern after probation.\n, • 23 Days Holiday - Rising to 26 days, plus bank/public holidays.\n, • Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n, • Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n, • Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.\n, • Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.\n\n Recruitment Process: \n Interviews will be conducted by MS Teams and will include scenario-based questioning. \n Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. \n Please click APPLY to be redirected to our website to complete your application. \n Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.

Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS:· Monthly £150 On-Call Allowance + £120 for additional call out · Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) · Performance Bonus · 25 Days Annual Holiday (Plus Statutory Days) · Group Income Protection Scheme · Private Health care including Optical & Dental · Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main Field Service Engineer for the Manchester area. Travel outside of this area will also be required from time to time, occasionally spending time away. We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology As our Technical Service Engineer, you will: · Become the service subject Matter Expert for our customers. · Perform remote support and diagnostics. · Manage the escalation flow to ensure timely customer follow-up until issue is resolved. · Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. · Identify / forecast spare parts requirements · Utilise D365 Service Reports, RMAs & monthly KPI reports. · Handle all service calls timely and professionally. · Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. · Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will have: · Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar). · Either a technical Degree, HNC, HND, or time-served professional experience equivalent. · Strong customer-centric / customer-facing pedigree. · Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. · Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). · Experience of IP addressing, Remote Desktop Protocols, & Driver Support. · Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading. · Capability of working reliably / resiliently. NB : This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18616, Wallace Hind Selection

Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.Job Description Service Delivery ManagerSalary: £38,500 per annum & Company BenefitsHours:37.5 per weekLocation: Covering Greater ManchesterContract Type: Permanent Full TimeAs ourService Delivery Manager, you will play a key role in supporting the delivery of an exciting new programme by leading the operational delivery of the service and ensuring a high quality, participant-centred employment and wellbeing service that delivers positive outcomes.Leading and developing a team of Team Leaders and Advisors, you will create a supportive, accountable and high-performing culture, driving service quality, colleague engagement and performance.You will work closely with internal teams, partners and key stakeholders, including acting as a day-to-day operational contact for DWP, supporting service reviews, continuous improvement and the successful delivery of contractual commitments.We are looking for a visible, values-led leader who can build trust, inspire others and balance performance, quality and participant outcomes with confidence and accountability.What you will be doing:Leading and managing team leaders to ensure that there is a high-quality, participant-centred delivery across the contract, as well as, managing and driving performance through regular reviews, coaching, observations and clear improvement actions.Setting clear operational expectations and supporting Team Leaders to lead engaged and high performing teams.Overseeing day-to-day service delivery, ensuring participant engagement, caseload management, quality, safeguarding, risk and progression activity are effectively managed.Using performance data, feedback and operational intelligence to monitor delivery and drive continuous improvement.Working closely with internal and external stakeholders to ensure participant opportunities and support pathways are joined up and responsive to local need.Supporting effective workforce planning, onboarding, colleague development and resource deployment to meet service needs and participant demand.Qualifications You will require:Strong operational leadership, coaching and people management skills, with experience of building high-performing teams.Experience of managing a team of Team Leaders and frontline colleagues and delivering high performance.Excellent communication skills and the ability to communicate at all levels effectively.Experience in overseeing service delivery, performance, quality and compliance.Experience of using Management Information, quality assurance and feedback to aid continuous improvement.Experience in managing safeguarding, risk and complex case escalation within a customer-facing or participant focused service.Experience of leading teams across a large delivery area.Desired experience:Experience operating within commissioned, contract-led or publicly funded services.Experience supporting services for people facing complex barriers, health conditions, disabilities or additional support needs.Experience of contract mobilisation, implementation or service transformation activity.Additional Information At Ingeus, weve spent time listening to our employees to build our benefits package:25 days annual leave plus bank holidays with the opportunity to salary trade extraEAP Support programme available 24/7 with access to 6 x counselling sessionsPrivate Medical InsuranceEyecare vouchers with help to purchase new glassesLife assuranceOnline discount shopping via Perks at WorkCycle to Work schemeSeason ticket loanUp to two days each year dedicated to Community Giving (Volunteering)Access to Salary Finance; financial education and adviceThe opportunity to buy extra perks such as, critical Illness Cover, dental insuranceLong Service AwardsAt Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.As a Disability Confident Employer, we understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustmentswhether thats help with the application, interview format, or anything elsewere here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us to discuss how we can support you.Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.TPBN1_UKTJ

Complaints Investigator & Auditor \n Manchester City Centre | Office Based (Monday-Friday)9:00am - 5:00pm | £28,000 per annumPermanent | Start Date: September \n Looking for a role where you can make a real impact? \n We're looking for an experienced Complaints Investigator & Auditor to join our growing Customer Experience team. If you have a background in complaints handling, compliance or auditing within claims, insurance or financial services, this is a fantastic opportunity to join a business that genuinely values quality, customer outcomes and continuous improvement. \n What you'll be doing: \n\n • Investigating and resolving customer complaints fairly and efficiently.\n, • Conducting internal audits to ensure compliance with FCA regulations and company standards.\n, • Identifying trends, risks and opportunities to improve processes.\n, • Producing audit and complaints reports for senior management.\n, • Supporting and coaching colleagues to maintain high compliance standards.\n, • Helping deliver an exceptional customer experience.\n\n What we're looking for: \n\n • Experience handling complaints and/or conducting audits within claims management, insurance or financial services.\n, • Good understanding of FCA regulations and compliance.\n, • Excellent investigation, analytical and problem-solving skills.\n, • Strong communication skills with a professional and empathetic approach.\n, • Highly organised with excellent attention to detail.\n\n What's in it for you? \n\n • Day off for your birthday\n, • Free access to wellbeing and mental health support through Health Assured's Employee Assistance Programme including free counselling, financial advice, and legal advice\n, • Company social events\n, • Your child's first day off at joining a new school\n, • Dress down Friday every week\n, • No bank holiday working\n, • Long service bonus\n, • 25 days Holiday, plus Bank Holidays.\n, • Extra holidays given for 100% attendance.\n\n If you're passionate about delivering outstanding customer outcomes while ensuring the highest compliance standards, we'd love to hear from you. \n Apply today and become part of a business where your expertise really makes a difference.

\n Power Platform Product Specialist \n Join a forward-thinking organisation where Microsoft technologies are central to digital transformation. We're looking for a hands-on Power Platform Product Specialist to help design, develop and enhance business-critical solutions that improve user experience, drive efficiency and support continued growth. \n The Role \n Working within a collaborative Applications team, you'll build, support and optimise solutions across the Microsoft ecosystem, working closely with architects, analysts and business stakeholders to deliver impactful technology solutions. \n Key responsibilities include: \n - Designing and developing solutions using Power Apps, Power Automate, Power Pages and Copilot Studio. \n - Supporting and improving Dynamics 365 environments and wider Microsoft-based applications. \n - Troubleshooting issues, managing escalations and implementing long-term improvements. \n - Producing documentation, user guidance and training materials. \n - Collaborating with technical and non-technical stakeholders to translate business needs into effective solutions. \n - Contributing to platform governance, best practices, roadmaps and continuous improvement initiatives. \n Required Skills: \n - Strong hands-on experience with Power Apps (Canvas and Model-Driven) and Power Automate. \n - Experience with Dataverse and the wider Microsoft ecosystem, including Microsoft 365 and Dynamics 365. \n - Knowledge of Power Platform governance, security and ALM practices. \n - Excellent communication and stakeholder management skills. \n - Strong analytical, organisational and customer service abilities. \n Desirable: \n - Experience with Power Pages, Copilot Studio, AI Builder or Azure integrations. \n - Microsoft certifications such as PL-100, PL-200, PL-400 or PL-600. \n - Experience within a professional services environment. \n In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. \n DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Automatic Gate and Barrier Engineer – Stockport – £16.00 - £22.00 Per Hour \n Package Overview: \n\n • £16.00 - £22.00 Per Hour + Overtime (Negotiable depending on experience)\n, • Full-Time, Permanent\n, • 25 days holiday plus bank holidays\n, • On call rota\n, • Monday to Friday Hours\n, • Security clearance required\n, • Covering the North West\n\n Company Overview – Automatic Gate and Barrier Engineer \n Our client is currently seeking an Automatic Gate and Barrier Engineer to join their valued team on a Full-Time, Permanent basis. With years of experience in the industry, they are experiencing growth and are expanding their team due to increased customer demand. \n Automatic Gate and Barrier Engineer Role and Responsibilities: \n\n • Installation, Service, Repair, Fault-finding & Maintenance of Automated Gates, Barriers, Bollards, Turnstiles, Access Systems, and other related products\n, • Field-based role covering multiple sites\n, • Work with a variety of manufacturer brands\n, • Take responsibility for the quality of the work delivered\n, • Maintain effective communication with customers at all times\n, • Ensure tasks are completed efficiently\n, • Provide support to team members where needed\n\n Automatic Gate and Barrier Engineer Skills and Experience Required: \n\n • A full UK driving licence or equivalent (Essential)\n, • Ideally, at least 3 years’ experience within the Gate & Barrier Industry\n, • Knowledge of a range of manufacturers\n, • Desirable qualifications include: IPAF, CSCS/ECS, DHF/Gate Safe, and/or City & Guilds\n, • A positive attitude and self-motivation are a must\n\n Benefits of this Automatic Gate and Barrier Engineer position include: \n\n • £16.00 - £22.00 per hour (Negotiable depending on experience)\n, • Company vehicle & fuel card\n, • Plenty of overtime opportunities\n, • Opportunity to earn extra through the on-call rota\n, • Annual leave provided\n, • Pension scheme\n, • Ongoing training opportunities\n, • Travel pay\n\n DON’T MISS OUT ON THIS GREAT OPPORTUNITY – APPLY NOW! \n Get Staff acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. \n Please note, if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Water Hygiene Operations Manager \n Salary: £38,000 - £40,000 \n Location: North East / North West (Field-Based) \n We are currently seeking an experienced Technical Operations Manager to join a growing water treatment team. This is a field-based leadership role, responsible for overseeing complex water treatment projects, supporting engineers on-site, and ensuring the successful delivery of technical services to clients. \n Benefits \n\n • Competitive salary of £38,000 - £40,000\n, • Strong focus on technical development and team leadership\n, • Working with a growing and established water treatment business\n, • Annual leave 22 days plus BH\n, • Day off on Birthday\n, • One extra day for every year worked to maximum of 5\n, • Overtime available\n, • Vehicle, uniform PPE\n\n Duties \n\n • Lead the delivery of water treatment projects, remedial works, installations, and technical service activities\n, • Provide technical support and guidance to engineers and site teams\n, • Attend customer sites to oversee complex works, audits, and quality inspections\n, • Manage project mobilisation, delivery, and completion, ensuring deadlines and quality standards are met\n, • Coordinate engineers, subcontractors, materials, and resources\n, • Support troubleshooting across closed systems, cooling towers, boiler water treatment, dosing systems, and associated plant\n, • Maintain strong client relationships and ensure effective communication throughout projects\n, • Promote safe working practices and ensure compliance with industry standards\n\n Requirements \n\n • Strong experience within the water treatment industry\n, • Previous experience managing field-based engineers or technical teams\n, • Knowledge of closed systems, cooling towers, boiler treatment, disinfection, and remedial works\n, • Experience delivering complex projects from start to finish\n, • Understanding of ACOP L8, HSG274, and water hygiene regulations\n\n Apply now or contact Mollie Caswell at Penguin Recruitment for more information.

Join Our Team : Flow CoordinatorPosition: Flow CoordinatorLocation: Unit H1-H2, Wheel Forge Way, Trafford Park, Manchester, M17 1EHSalary: Up to £14.51/hourApply Now!Why Choose Job&Talent:Career growth opportunitiesComprehensive benefitsProfessional stabilityBenefits:Competitive Salary28 Holidays, Weekly Pay, Pension Scheme, Mortgage ReferencesRequirements:Experience of working in a fast-paced environment ideally managing teams.Food hygiene, security, H&S experience.Minimum of 1 year's relevant operational experience.Demonstrable experience of taking accountability.Experience using Microsoft Office.Able to use Warehouse Management Systems for stock holding & inventory checks.Responsibilities:As a Flow Coordinator, you will:Maintain overall productivity within the designated area against section objectives and targets.Coach and train General Assistants to department/company standards. Feedback issues to Manager.Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills. Lead and participate in staff briefings.Create a positive working environment.Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security, gateOPEX (in-house operational excellence programme).Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.Follow company, process and section procedures.Instigate and support continuous improvement initiatives.Deputy for Manager when required.Rotate through different departments/units as reasonably required.Conduct quality, quantity and security checks.Solve small problems occurring in the assembly areas.Answer staff questions and support staff as required.Take small decisions about priorities and instruct the staff to ensure the flights are completed.Be trained as a DfT checker as required and support on this function as required.Ability to cover a 7-day operation.About Us:Job&Talent is recruiting for Flow Coordinator to join a leading company in the Manchester area, known for being a major hub for the world's leading airline catering and hospitality provider.How to Apply:Click 'Apply Now,' and our team will contact you shortly.An excellent opportunity for Gate Group roles in Manchester Gategroup. Join Job&Talent for a journey of growth and success!If you are looking to contact our onsite team, please visit the site locator on our website.Job&Talent do NOT charge any fees for our services.Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.TPBN1_UKTJ

Commercial Accountant\n Manchester | Hybrid Working \n £40,000 + £7,500 Car Allowance + Study Support \n An excellent opportunity has arisen for an ambitious Commercial Accountant to join the commercial finance team of a large and successful UK organisation. \n This is a highly visible, business-facing role where you will work closely with operational and sales leaders across a network of regional sites. You will help managers understand their financial performance, identify opportunities to improve margins and provide the commercial insight needed to make better decisions. \n This position would particularly suit an AAT-qualified accountant or someone in the earlier stages of CIMA or ACCA who has gained solid practical finance experience and is ready to develop into a rounded commercial finance professional. The role\n You will: \n\n • Produce accurate period-end accounts, analysis and supporting commentary.\n, • Work closely with operational and sales managers to review financial performance.\n, • Prepare budgets, forecasts and regular performance reports.\n, • Analyse sales, costs, margins, overheads and profitability.\n, • Identify risks, trends and opportunities to improve business performance.\n, • Provide constructive challenge and turn financial information into practical recommendations.\n, • Support the financial evaluation of customer tenders and commercial proposals.\n, • Review customer rebates against agreed contractual terms.\n, • Develop strong relationships with colleagues across finance and operations.\n, • Help improve reporting processes, controls and the quality of management information.\nThe person\n We are looking for someone who is: \n\n • AAT qualified or in the early stages of studying CIMA or ACCA.\n, • Experienced in management accounting, commercial analysis or operational finance.\n, • Commercially curious and interested in how the wider business operates.\n, • Confident communicating with operational and non-finance stakeholders.\n, • Comfortable attending meetings, presenting findings and constructively challenging decisions.\n, • Able to explain financial information clearly and without unnecessary jargon.\n, • Proactive, personable and keen to take ownership.\n, • Strong in Excel, with Power BI experience beneficial but not essential.\n, • Comfortable working in a fast-moving, multi-site environment.\n, • In possession of a full UK driving licence.\n\n Candidates with experience outside a traditional finance environment—such as operations, branch management, sales or another customer-facing commercial role—are particularly encouraged to apply. What’s on offer\n\n • Salary of £40,000.\n, • £7,500 annual car allowance.\n, • Hybrid working.\n, • Full professional study support.\n, • 25 days’ holiday plus bank holidays.\n, • Matched pension contributions of up to 6%.\n, • Healthcare cash plan for you and your family.\n, • Digital GP service.\n, • Life assurance.\n, • Employee discounts.\n, • Health and wellbeing allowance.\n, • Free onsite parking.\n, • Excellent long-term career development within a major UK organisation.\n\n If you are an ambitious finance professional who enjoys working with people, understanding commercial performance and seeing your analysis influence real business decisions, we would be delighted to hear from you.

We are delighted to be partnering with this world-leading insurance company that is seeking a talented Wordings Specialist. \n We are happy to consider applications from both current Wordings professionals, as well as technically-focused insurance or legal professionals who are genuinely excited about transitioning into this kind of role. \n This is a rare situation because this is usually a London based role. However, this insurer is keen to secure someone within the ‘regions’, in order to be more accessible to their regional offices (Leeds, Manchester or Birmingham). \n This insurer is arguably the most exciting insurer in the market right now and you will see it regularly in the press; for winning national awards, hiring some of the brightest minds in the industry, and developing new, innovative product lines. \n This position has arisen as a result of the company’s impressive expansion; it is enjoying 20% year on year growth, and is on track to double in size over the next 5 years. \n Not only is this an opportune time to join the company, this organisation is extremely well-renowned for its culture; many of its staff citing, “this is the best employer I have ever worked for.” In fact, it is difficult to find someone in this company who hasn’t recently had, or is on track to receive, a promotion. \n This Contract Wordings role supports this global insurer’s UK division. Reporting directly into the Head of Technical Wordings, you will work closely with a team of experienced policy wording drafters, supporting insurance products across the distribution channels of open market, direct to customer and delegated authority. You will have a dotted line into the UK Director of Underwriting, and you’ll be expected to work with underwriters and leadership, drawing on the wider International Technical Wordings Team, to deliver wordings support, including on cross divisional projects. \n Duties will include, but not be limited to, providing reviews and advice on various retail wordings and products, keeping abreast of emerging trends including regulatory, legal and market developments, and providing advice to underwriters to ensure the sharing of technical knowledge and consistency of approach to wordings. In addition, you’ll ensure wordings are compliant with applicable legal and regulatory requirements, as well as being involved with ad hoc projects. \n You will have a broad knowledge of the general insurance market, together with a deep understanding of FCA requirements around policy wordings. In addition, you’ll have experience of collaborating with senior stakeholders, and strong project management capability. You’ll have excellent analytical and interpretation skills, with strong attention to detail. \n You’ll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions. \n Our client operates a hybrid-working arrangement, although you are of course welcome to work from one of our client’s stunning regional offices as much as you like. \n Aston Charles - a personalised service from industry experts \n General Insurance and Financial Services Recruitment \n For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

\n \n\n\n Assistant Income Officer \n Location: Head Office - Didsbury \n Salary: £29,833 rising to £31,403 (At 2 years, subject to satisfactory performance) \n \n The Assistant Income Officer will support the delivery of an efficient, customer-focused income management service for Plumlife Homes. The postholder will assist with the recovery of rent, service charge, commercial, former tenant, cyclical and recharge debts, ... \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

Skilled Mechanical Fitter \n Pay Rate: £17.84 per hour plus 15% shift allowance. (£20.51) \n Work Location: Manchester \n Hours: Mon-Thu / & Fri / 12.00- \n hrs/week \n \n 3-6 months Temporary to Permanent \n OT available - 50% Weekdays & Saturday, 100% Sunday \n \n Benefits offered when going perm: \n -Health & Wellbeing: 26 days holiday plus 8 bank holidays | Private \n Medical Insurance | Employee Assistance Programme \n -Finance & Protection: Pension plan | Income protection | Life \n Assurance | Personal Accident \n -Other flexible benefits available for you and your family through salary sacrifice: Dental Insurance | Healthcare Cash Plan | Partner Life \n Assurance | Critical Illness | Retail vouchers | Gym membership \n | Cycle to work | Travel insurance \n \n \n Description: \n As a Skilled Fitter for our Clients Industrial Pumps and Mixer business, you will work as part of an assembly team responsible for the assembly and testing of our client’s pump & mixer equipment. You will take a customer service approach, both internal and external, with a view that the technical services you provide are there to support the efficient management of your workspace and assembled products. \n \n You will be responsible for your own productivity output, utilising various manufacturing processes and disciplines. As a Skilled Fitter you will be keen to take on challenges, develop your technical skills potential as well as expand your knowledge and experience through a variety of exciting initiatives. \n \n DUTIES AND RESPONSIBILITIES \n -Assemble Pump & Mixer equipment whilst working to company procedures \n -Fitting of components and/or modules as directed by engineering drawings and technical specifications \n -Work closely with colleagues during build/install to ensure a smooth and efficient build process \n -Ability to conduct production tests to established procedures, and complete accurate test reports \n -Ensure all components which are being assembled are fit for purpose Operate machines or use hand tools and power tools to secure parts in place \n -Recording work carried out for tracking purposes \n \n \n QUALIFICATIONS \n -Time-served apprenticeship within a Mechanical Engineering discipline, equivalent to either City and Guilds Level 3, or NVQ level 3 (essential) HNC/HND qualified or equivalent, with a Mechanical Engineering bias \n (desirable) \n \n EXPERIENCE \n Mechanical fitter experience in, for example, valves, machinery building, compressors, etc, however NOT automotive (essential). \n Experience of PC pumps and wastewater product assemblies (desirable) \n Mechanical Seal knowledge (desirable) \n Extensive experience of PC pumps and wastewater products, preferably within a service background (desirable) \n \n SKILLS, TRAINING OR SPECIAL KNOWLEDGE \n -Computer literacy (including good command of Microsoft Office Excel, \n Word and Outlook) (essential) \n -Manual handling training/slinging & lifting training (desirable but training will be provided) \n -Basic Electrical experience (desirable) \n -Motor Wiring certified (desirable) \n \n \n \n \n \n Privacy Statement \n Dexters Recruitment Ltd collects and processes your personal data during recruitment in line with UK GDPR to assess your suitability for a role, based on legal obligations, contractual steps, and our legitimate interests. Data may come from you or third parties (e.g. referees) and may be shared internally or with trusted partners for recruitment purposes. We retain all applicant data for up to 36 months on our database for work finding purposes, unless you request us not to do so. You have rights over your data and can contact us or the ICO with questions or concerns. For more information see our privacy policy on our website. \n \n \n

Air Handlers are looking for an Internal Sales Engineer /Key AccountsEstimator to join the team in Salford. \n Do you have excellent communication skills and enjoy supporting customers through the sales process? If the answer is yes, this is your opportunity to join our brilliant estimating team and work for an established manufacturing company with excellent opportunities for career progression. \n Internal Sales Engineer / Key Accounts EstimatorSalford, M50 \n\n • Full Time, Permanent\n, • £27,000 - £37,000 dependent on experience\n, • Experience within the HEVAC industry is desirable but not essential\n\n Please Note: Applicants must be authorised to work in the UK \n About Air Handlers \n Established in 1989, we manufacture heating, ventilating and air conditioning equipment for the building industry. Our state-of-the-art facilities enable us to provide a complete design, estimating, manufacturing, and testing service. Our in-house sheet metal fabrication and finishing facility enables us to manufacture virtually limitless designs of bespoke air handling equipment. With a commitment to excellence and customer satisfaction, we aim to deliver high-quality products and exceptional service to our clients. \n We are now looking for an Internal Sales Engineer /Key AccountsEstimator to work alongside our established & exciting Sales team. \n About the Role \n As a Key Accounts Estimator, you will liaise with new & existing customers to identify new sales opportunities. You will be required to interpret customers enquiries, provide selections for ventilation equipment & communicate with the customer following receipt of quotations, logging communications within our CRM system. \n The Successful Key Accounts Estimator: \n You will be working alongside an established sales team to provide quotations to customers accurately and efficiently using a number of computer selection programmes. \n\n • The ideal Key Account Estimator will be self-motivated with excellent communication and telephone skills.\n, • Experience within the HEVAC industry is desirable but not essential – full training will be provided\n, • Engineering drawing experience would also be beneficial (but not essential)\n\n Benefits \n\n • 30 days holiday allowance (including Christmas and Bank Holidays), increasing by a further 2 days after 3 years\n, • Training and Career progression opportunities - a chance to learn from some of the best in the business, develop skills and build a career\n, • Pension\n\n How to apply for the Internal Sales Engineer /Key AccountsEstimator role: \n If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. \n Air Handlers Northern Ltd is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted. \n You must be authorised to work in the UK. No agencies please. \n Other suitable skills and experience include Internal Sales Advisor, Customer Service Advisor, Business Development Executive, Telesales Advisor, Engineer, CAD Engineer, Sales Engineer, HEVAC Engineer, Sales Support Executive, Internal Sales Engineer

You Company:A growing, and highly successful HVAC engineering business is seeking a Sales Manager to join the team in the Manchester area. Proud to be delivering a comprehensive range of solutions to their varied customer base, this business has built its successful from engaging thoroughly with its customers, understanding their needs and tailoring their offerings to suit these requirements, thus earning them a reputation as being a valued and reliable partner for new and ongoing HVAC needs.The position holder will be joining the team in the North of England, based out of the Manchester area predominantly with further travel expected. This will be a highly important position to create and deliver a dynamic sales plan alongside senior managers and directors, supporting the engineering team to ensure that excellent customer service is provided and building exceptionally strong relationships with customers to promote further opportunities for business.Role and ResponsibilitiesWhile in this position your duties may include but are not limited to:\n\n • Collaborating with Sales Directors and other regional managers to create sales plans and targets, setting out clear resource planning, ensuring objectives are well communicated and that progress is monitored closely\n, • Developing sales results and analytics of market trends, using sales metrics and quarterly and monthly results against targets, to support opportunities for further growth\n, • Successful delivering the growth sales plan, addressing any issues that arise on the way, consistently seeking ways to improve and ensuring that targets are met\n, • Managing a portfolio of accounts, developing strong working relationships with these accounts which should prove profitable to the business, and utilising these relationships to increase sales in maintenance, repair and installation work\n, • Working alongside a team of engineers to support this delivery to clients, seeking solutions to resolve technical issues which may arise from engineering callouts, which may include warranty matters, and ensuring that quality is maintained by attending site visits where it is required\n, • Overseeing large and complex repair jobs, from inception to when the job is completed, ensuring that quality is maintained, that issues are mitigated and addressed and that the client is happy at all times\nWhat You Will Need To Apply:Applicants must have proven experience in sales and account management, of many years. Also, applicants should possess excellent technical knowledge of HVAC related sales and engineering, and it would be beneficial to possess previous experience working within the HVAC industry. Exquisite communication skills are key to this role, and applicants should be confident delivery high levels of customer service, whilst solving problems as they arise and be able to negotiate to result in a beneficial outcome for both parties. Good knowledge of Microsoft Office and other software, including field service management software is desired.What You Will Get In Return:For the successful candidate, a competitive salary is on offer, to accompany a fantastic remuneration package including a generous bonus scheme, related to sales, a company car or allowance, excellent holiday and pension allocations and additional employee programs and incentives.Alongside this there will be strong opportunities for targeted development in both skills, knowledge and experience. There will be a steady and actionable growth plan in place with clear objectives to advance the successful candidates’ career, whilst also having periodical reviews to address training needs when needed. This will be an exciting and career defining move, allowing the successful candidate to flourish within a supportive environment and progress within their career.To enquire further about this great opportunity, please contact our specialist recruiter:Alexander Booth - Talent Acquisition SpecialistM: 07525 238567E:

Job Title: New Client Enquiry Coordinator \n Location: South Manchester / Hybrid (50% remote after probation) \n Salary: £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) \n Job type: Full Time, Permanent \n Start Date: Tuesday 1st September 2026 \n About Us: \n Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. \n We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. \n Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. \n The Role: \n As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. \n This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! \n Responsibilities: \n\n • Deliver a 5-star client experience from the first contact\n, • Respond to enquiries by phone and email with professionalism and empathy\n, • Gather essential information to assess the validity of claims\n, • Maintain accurate client records using our case management system\n, • Collaborate with a high-performing team to ensure every enquiry is handled efficiently\n\n Person Specification: \n\n • Outstanding communication and listening skills\n, • Confidence in handling sensitive conversations\n, • A friendly, professional, and proactive approach\n, • Strong IT and organisational skills\n, • A desire to learn, grow, and succeed\n, • Ability to build rapport and gain client commitment\n, • A team player mindset\n\n Salary: \n\n • Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400\n\n Working Pattern & Hours: \n Our team work on a rotation of one week of early shifts then one week of late shifts. \n\n • Early Shift: :30 - 16:30 on Friday)\n, • Late Shift: :00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00\n\n Benefits: \n\n • Hybrid Working - 3/2 hybrid working pattern after probation.\n, • 23 Days Holiday - Rising to 26 days plus time in lieu for any bank holidays worked.\n, • Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.\n, • Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.\n, • Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.\n, • Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.\n\n Recruitment Process: \n Interviews will be conducted by MS Teams and will include scenario-based questioning. \n Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. \n Please click APPLY to be redirected to our website to complete your application. \n Candidates with the relevant experience or job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.