993 Best customer service support Jobs in Manchester (March 2026)

Roadside Rescue Mechanic

4 days ago

Stockport

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Roadside Technician

4 days ago

Manchester

Roadside Mechanic

4 days ago

Manchester

Roadside Technician - Stockport

4 days ago

Sale

Roadside Vehicle Technician

4 days ago

Manchester

Roadside Vehicle Mechanic

4 days ago

Manchester

Vehicle Technician / MOT Tester

3 days ago

Manchester

• £31,827 - £35,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Customer Experience Advisor

2 days ago

STOCKPORT

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Protection Advisor

3 days ago

Manchester

Salary: £27,500 – £35,000 DOE On-Target Earnings (OTE): £60,000 - £80,000 Job type: Full-time Permanent Location: Central Manchester About the Business Established in 2010, the business is a directly authorised financial services firm specialising in Lending, Protection and General Insurance. We operate with a strong panel of insurers and provide a holistic, customer-focused advice service. The business continues to grow and has clear plans for further expansion through 2026, supported by consistent inbound lead generation and ongoing investment in people, systems and compliance. Role Overview We are seeking an experienced and self-motivated Protection Advisor to join the team. This role is suited to an advisor who is comfortable working with a high level of autonomy, takes pride in delivering quality advice, and manages their workload effectively without the need for close supervision. Ongoing support, training and regular meetings are provided to ensure advisers are fully supported in delivering the required standards. Key Responsibilities • Managing approximately 6–8 inbound web enquiries per day, • Completing full fact-finds to understand customers’ needs and circumstances, • Providing clear, compliant and suitable protection recommendations, • Accurately documenting all advice and client interactions within the CRM, • Managing your own pipeline and workload effectively, • Ensuring all advice meets FCA and internal regulatory standards Skills and Experience Required • Minimum 2 years’ experience in Financial Services (Protection experience preferred), • Strong communication skills with a professional telephone manner, • Highly motivated, organised and target-driven, • Ability to build rapport with clients using a consultative approach, • Strong attention to detail, particularly in relation to compliance and record-keeping Training and Development • Full role-specific training provided, • Ongoing support and coaching, • Company-funded professional qualifications (R05 / CII / CEMAP), • Continued development opportunities to support long-term career progression Working Hours Monday – Thursday: 09:30 – 19:00 Friday: 09:30 – 13:30 Benefits and Incentives • 22 days annual leave plus bank holidays, • Paid birthday off (after 12 months’ service), • Company-funded industry qualifications, • Monthly and quarterly team events, • Monthly & quarterly incentives (recently: a European Christmas Markets trip for two) Why Join Us This role offers a consistent flow of inbound enquiries, a strong insurer panel, and a supportive yet autonomous working environment. Advisors are given the tools, training and structure required to deliver high-quality advice while building a sustainable and rewarding career in Financial Services.

Lead Generation

3 days ago

Manchester

The business was set up in 2010, specialising in Financial Service. Lending, Protection & General Insurance; offering a holistic approach to their customers. The business is directly authorised, has a strong panel of insurers and great plans for 2026. We are looking for a new lead generator to join their team, someone who is self-motivated, professional that does not require man management. Daily/Weekly meetings will take place & support is always available. What you’ll be doing: • Providing quality leads, making sure you are following the business processes., • Managing your time effectively is key., • 2 years’ experience in Financial Services., • A great communicator with a professional telephone manner., • A highly motivated individual with a drive to deliver sales targets and outstanding customer outcomes., • Provide full training and support for the role to ensure you have the knowledge and tools to achieve., • Ensure you are kept up to date with any product or regulatory changes. Monday & Thursday 09:15 – 18:45 Friday 09:15 – 13:15 What else is on offer? • 22 days annual holiday allowance (+ bank holidays)., • Your birthday off (paid for, after completing 12 months service)., • Company pay for qualifications within Financial Services Industry (R05)., • Monthly, Quarterly team events.

Customer Advisor

2 days ago

STOCKPORT

Customer Service Advisor - Manchester

2 days ago

STOCKPORT

Customer Support Advisor

2 days ago

STOCKPORT

Customer Care Advisor

2 days ago

STOCKPORT

Field Service Engineer Garage Equipment

6 days ago

Manchester

Field Service Engineer (Garage Equipment) Leeds £30,000 - £40,000+ overtime (door-to-door) + company vehicle + pension + Training + Progression Are you an experienced Garage Equipment Service Engineer looking to join a growing and professional organisation offering door to door pay and clear progression paths? Do you want to work for a safety-led, innovative company that invests in its engineers, offers excellent training, and provides long-term career stability? On offer is the opportunity to join a leading UK garage equipment specialist supporting major dealership groups, vehicle operators, and independent garages nationwide. With continued expansion and investment in people, this is an excellent time to become part of a respected and growing service department. In this role, the successful Service Engineer will carry out pre-planned maintenance, servicing, calibration, and repairs on a wide range of vehicle workshop equipment across Leeds and further afield as required. The ideal candidate will have proven experience servicing vehicle workshop equipment, strong technical knowledge, and the flexibility to travel and occasionally stay away to meet customer needs. The Role:* Servicing, repairing, and calibrating vehicle lifts, brake testers, MOT bays, and tyre equipment.* Carrying out planned maintenance and reactive breakdown support across customer sites.* Managing documentation and maintaining high professional and safety standards. The Person:* Proven experience in servicing vehicle workshop equipment (essential).* Strong knowledge of lifts, tyre changers, wheel balancers, brake and headlight testers.* Full UK driving licence with willingness to travel and occasional nights away. Reference Number: BBBH24021C Keyword: Garage Equipment Engineer, Field Service Engineer, Workshop Equipment Engineer, Vehicle Lift Engineer, MOT Equipment Engineer, Service Engineer, Automotive Service Engineer If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new opportunity, please contact us for a confidential discussion about your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.

Assistant Manager (Kitchen) - Manchester Airport Airside

28 days ago

Manchester

Assistant Manager Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for • As an Assistant Manager at Pret a Manger, you'll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You'll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you'll ensure exceptional customer experiences and resolve any issues promptly. You'll assist in training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams, you'll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction., • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • From £33,645 annual salary, • You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us., • Free private medical cover, with the option to add family or partner at an additional cost, • 4% of your pension contribution matched by Pret,rises to 5% after 5 years, • Life assurance at 3x annual salary, • Loyalty award for 5, 10, 15, 20 years' service, • Flexible Benefits Platform packed with lifestyle discounts, • Season ticket loans, • Healthcare cash plan, • Financial wellbeing provisions, • Free mortgage services, • Sabbatical after 3 years, • Opportunities to support our charity, The Pret Foundation, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min)

Team Member - Manchester Airport T2 Airside

4 days ago

Manchester

Team Member Full time 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! This role is located in Manchester Airport, Terminal 2, Manchester M90 1QX GBR Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace - driven by passion for our products, customers & teams! About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £13.96 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Front of House Leader - Manchester Airport Airside

11 days ago

Manchester

Front of House Leader Full time Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for Leaders, inspirers, and drivers of their teams, our Front of House Leaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow. About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £15.26 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Life Assurance at 3x annual salary & virtual GP, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Customer Care

3 days ago

Manchester

Summary We are looking for a highly organised and personable individual to join our growing team in a key Customer Care & Office Support role. This position offers a varied workload, combining customer interaction with operational support, and provides a strong foundation for progression within financial services. About the Business Established in 2010, we are a directly authorised financial services firm specialising in Lending, Protection and General Insurance. We operate with a strong panel of insurers and pride ourselves on delivering a high-quality, customer-focused advice service. As the business continues to grow, we are investing in our operational and customer care functions to ensure we maintain the highest standards across every stage of the customer journey. Role Overview We are looking for a proactive and organised Customer Care & Office Support Executive to join our team. This is a varied role that sits at the heart of the business, supporting both customer outcomes and day-to-day office operations. You will play a key role in ensuring processes run smoothly, documentation is handled accurately, and internal teams are supported effectively. This role would suit someone who takes pride in being reliable, detail-oriented and willing to go above and beyond. Key Responsibilities • Handling inbound calls, assisting with customer queries and directing calls where appropriate, • Making outbound calls to customers or third parties to support case progression and resolve queries, • Creating suitability letters in line with internal standards and regulatory requirements, • Managing and sorting inbound post, ensuring timely distribution, • Supporting internal teams with administrative and operational tasks, • Managing deliveries, stock checks and general office organisation Skills & Experience Required • Previous experience in an administrative, customer care or office-based role preferred, • Strong organisational skills with the ability to manage multiple tasks effectively, • Excellent attention to detail and accuracy, • Confident communicator with a personable and professional approach, • Proactive mindset with a willingness to support wider business needs, • Ability to work to deadlines and prioritise workload Training & Development • Full onboarding and role-specific training provided, • Ongoing support from management and wider team, • Opportunities to develop within a growing financial services business Working Hours Monday – Thursday: 09:30 – 18:00 Friday: 09:30 – 13:30 Benefits & Incentives • 22 days annual leave plus bank holidays, • Paid birthday off (after 12 months’ service), • Monthly and quarterly team events, • Supportive team environment with clear progression opportunities Why Join Us This is an opportunity to join a growing, forward-thinking financial services business where your role will have a direct impact on both customer experience and internal efficiency. You’ll be part of a supportive team environment where reliability, attention to detail and a positive attitude are genuinely valued.

Assistant Manager (Front of House) - Manchester Airport

6 days ago

Manchester

Assistant Manager Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for • As an Assistant Manager at Pret a Manger, you'll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You'll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you'll ensure exceptional customer experiences and resolve any issues promptly. You'll assist in training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams, you'll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction., • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • from £33,645 annual salary, • You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us., • Free private medical cover, with the option to add family or partner at an additional cost, • 4% of your pension contribution matched by Pret,rises to 5% after 5 years, • Life assurance at 3x annual salary, • Loyalty award for 5, 10, 15, 20 years' service, • Flexible Benefits Platform packed with lifestyle discounts, • Season ticket loans, • Healthcare cash plan, • Financial wellbeing provisions, • Free mortgage services, • Sabbatical after 3 years, • Opportunities to support our charity, The Pret Foundation, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min)

HR Business Partner

4 days ago

Manchester

Are you an experienced HR professional looking to make a meaningful impact within a complex, values‑led organisation? We’re supporting a public‑sector body in Manchester as they look to appoint a HR Business Partner to join their high‑performing People & Culture function. This is a fantastic opportunity for someone who thrives in a collaborative environment, enjoys variety, and wants to contribute to an organisation with a strong social purpose. The Role As a HR Business Partner, you’ll play a pivotal role in shaping and delivering a proactive, customer‑focused HR service. Working closely with senior leaders, you’ll provide expert guidance across a broad range of people matters, ensuring the organisation continues to develop a positive, inclusive and high‑performing culture. You’ll lead on complex ER cases, support organisational change, and drive forward key HR projects that enhance the employee experience. Key Responsibilities: • Partner with senior stakeholders to deliver strategic and operational HR support, • Lead and advise on complex employee relations matters, • Provide expert employment law guidance, ensuring compliance and best practice, • Support and deliver HR projects across areas such as policy, culture, workforce planning and organisational development., • Contribute to continuous improvement across HR operations and processes, • Significant experience in HR operations within a complex organisation, • Proven business partnering experience at a senior level in a complex organisation, • Strong background in employee relations, including managing complex cases, • Substantial employment law knowledge and confidence advising on risk, • Experience delivering HR projects and driving change, • A values‑driven approach and a genuine interest in equality, diversity and inclusion What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Kitchen Team Member - Manchester Airport Airside

4 days ago

Manchester

Team Member Full time 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! This role is located in Manchester Airport, Terminal 3, Manchester M90 3NZ GBR Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for We're looking for passionate team players to bring joy to our customers every day. As a Team Member, you'll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace - driven by passion for our products, customers & teams! About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £13.96 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Barista - Manchester Airport, Airside

11 days ago

Manchester

Barista Full time 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for Our Baristas are brilliant team players who are passionate about what they brew.You'll handmake and lovingly pour all our Barista-prepared drinks (ice ones too). Taking your responsibility to make people their favourite drinks seriously. Before pouring a single customer's single espresso, you'll undergo weeks of training. Giving you all the skills, pace and confidence you need (or need topping up) to make the perfect organic Pret coffee. About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £14.46 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Kitchen Leader - Manchester Airport Airside

15 days ago

Manchester

Kitchen Leader Full Time 35 hours per week Pret here! We're proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you're making our customers' days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we're doing the right thing and growing fast - it's an exciting team to hop on board! Growing Good Things Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding - 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor. What we're looking for As a Kitchen Leader at Pret a Manger, you'll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You'll act as a role model, promoting Pret's core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you'll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you'll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience. About you • Be kind, honest and generous: bring genuine warmth and your authentic self to work every day., • Bring your passion: share our passion for exceptional customer service., • Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special., • Hourly rate is £15.26 (inclusive of mystery shopper bonus), • After initial training, earn an extra £5 per hour for any shift started between 3-5am, • 28 days annual leave (pro-rata if you're part-time), • Pension scheme, • Life Assurance at 3x annual salary & virtual GP, • Healthcare cash plan, • Free food and drink while you're working, • And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day), • Loyalty award after 5, 10, 15, 20 years' service, • Regular rewards and recognition for amazing standards, • Access marketplace discounts on shopping, travel, fitness, dining, tech and more, • Flexible working hours, means you have the time to do what's important to you, • Individual ways to grow - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications -apprenticeships Level 3 and internal transfer opportunities to explore., • Diversity and belonging - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong., • Pace and variety - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!, • Happy Teams Happy Customers, • Amazing Standards Every day, • Never Standing Still, • Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team

Electrician

25 days ago

Salford

This is your chance to earn £38,477.00 per year, working 40 hours per week with us! Are you a skilled and fully qualified Electrician based in or near Salford? Hold an ECS Gold Card, along with AMth Edition and Driving Licence? Our commitment is to deliver value-for-money services that make a real difference to people and the communities we serve. We can Offer You: • Company Van: fuel card, and excellent benefits, • Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime, • Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more, • Electrical Periodic and Void testing, completing EICR’s in various types of occupied /unoccupied properties, • Repairing and replacing electrical fittings, • Diagnosing and rectifying electrical faults, • ECS Gold Card (graded at Installation/ Maintenance Level), • AM2, • 18th Edition, • NVQ L3, • Testing and Inspection Certificate (2391 or equivalent), • Driving license Why Liberty?We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career. Apply Today!Click “Apply” below to join Liberty as our Electrician. We look forward to hearing from you! Closing Date: 13th March 2026 (We may close early due to high demand)

Patient Advisor

10 days ago

Manchester

Job Title – Patient Advisor Location - Manchester Trafford Centre Hours: Full time, 40 hours (must be flexible to work weekends) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient advisor's role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Senior Optical Advisor's should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. Working in our Manchester clinics, your day to day responsibilities may vary however a typical day will involve the following duties: • Building a strong relationship with our patients, • Performing diagnostic eye scans (full training will be provided), • Confidently relaying patient information to the optometrist to ensure a smooth patient journey, • Maintaining patient records with accurate and up to date information, • Arranging affordable finance options to suit each individual patient, • Be driven and passionate with a willingness to succeed, • Have excellent written and verbal communication skills, • Be able to demonstrate strong negotiation skills, • Be self-motivated to work with and without supervision, • Possess strong organisational skills A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Head of Telecoms and Unified Communications

21 days ago

Manchester

Job Title: Head of Telecoms and Unified Communications Salary: £80,000 plus car allowanceLocation: Manchester, United KingdomJob Type: Full Time / PermanentDepartment: Communications (Managed Services)Reports to: Executive Leadership Team Role Overview The Head of Communications is accountable for leading and developing the organisation's communications portfolio, covering Mobile, Unified Communications (UC), and Internet of Things (IoT) services. This position plays a key role in driving growth across the communications function, supporting existing customers through value-added solutions, and ensuring the consistent delivery of high-performing voice, connectivity, and mobility services. The role works closely with senior stakeholders and technical leadership to align offerings, improve efficiency, and support long-term business objectives.Core Responsibilities Leadership and Direction* Define and execute the overall strategy for the communications function* Build, lead, and develop a high-performing team specialising in mobile and UC solutions* Assess market trends and identify opportunities for expansion and service innovation* Promote cross-selling and upselling initiatives to maximise customer value Service and Operational Oversight* Take ownership of daily operational performance across communications services* Partner with technology leadership to align and standardise mobile, UC, and connectivity solutions* Work collaboratively with internal teams to ensure smooth delivery, support, and service integration Partner and Supplier Engagement* Maintain and develop strong relationships with strategic partners and suppliers* Lead commercial negotiations to secure favourable terms and reliable service outcomes* Use partner capabilities to strengthen the overall communications portfolio Customer Experience* Champion service quality and reliability to maintain high customer satisfaction levels* Introduce structured feedback and improvement processes to enhance service delivery* Support sales and marketing activity by contributing technical and commercial expertise Financial and Performance Management* Plan and control the communications budget with a focus on efficiency and return on investment* Track performance against financial and operational targets* Produce regular management reports and insights for executive review Experience and Capabilities* Background and Knowledge* Demonstrable leadership experience within telecommunications or Unified Communications environments* Solid technical understanding of VOIP and connectivity services, including FTTC, FTTP, Leased Lines, and SEGEA Key Skills • Strong people leadership and stakeholder management skills* Commercially minded with the ability to translate strategy into execution* Confident communicator with the ability to influence at all levels* Proven ability to manage supplier relationships and commercial agreements* Sound financial management and budgeting experience

Bilingual Warehouse Coordinator-Mandarin

5 days ago

Manchester

As a Warehouse Coordinator, you are responsible for coordinating daily warehouse and logistics operations to ensure accurate and efficient order fulfillment. The role includes managing shipments, aligning with internal teams on fulfillment needs, handling customer inquiries and returns, and supporting continuous improvement of warehouse processes. Job Responsibilities • Coordinate with first-mile logistics providers or freight forwarders to manage inbound shipments, including receiving, checking, shelving, and system registration., • Liaise with internal departments to arrange daily order fulfillment and shipment requirements for routine operations and promotional activities., • Plan and coordinate warehouse shipment schedules based on company logistics procedures and operational guidelines., • Handle local customer service calls, collect and summarize customer inquiries, and report issues to relevant stakeholders on time., • Manage return and exchange processes, including recording cases, handling returned goods, and coordinating after-sales solutions., • Support the improvement and maintenance of warehouse operation procedures to ensure accurate and efficient order processing. Qualifications • Business-level Mandarin and English communication skills are required for daily coordination with overseas stakeholders., • Experience in warehouse operations, logistics, e-commerce, or supply chain management., • Experience in after-sales service or customer support is preferred., • Strong communication and comprehension skills, patient, responsible, and able to work under pressure., • Proficient in computer usage and office software (e.g., Microsoft Office). Ability to organize information efficiently and complete orders within required timelines., • Capable of handling multiple tasks simultaneously in a fast-paced environment., • Valid driver's license and access to a vehicle are preferred., • Applicants must be authorized to work in the U.K. Please note that we are unable to offer visa sponsorship for this role.

Service Engineer

3 days ago

Manchester

Company Description MTK provides a quick, reliable, and professional service for clients across various industry sectors. As one of the UK's leading providers of hydraulic excavator mounted attachments, MTK goes the extra mile to ensure customer needs are met. Whether hiring, purchasing new or second-hand equipment, or requiring repairs, service, or spare parts, MTK ensures timely delivery and customer satisfaction. The company is dedicated to delivering equipment on time and directly to the site. Role Description This is a full-time, on-site role for a Service Engineer, located in Levenshulme, Manchester. The Service Engineer will be responsible for troubleshooting, servicing , providing technical support, and conducting maintenance and repair tasks. Day-to-day activities include inspecting and diagnosing equipment issues, performing repairs and preventive maintenance, and ensuring equipment functions efficiently. Qualifications • Troubleshooting and Technical Support skills, • Service experience, • Maintenance and Repair capabilities, • Strong Communication skills, • Relevant technical certifications or qualifications are a plus, • Ability to work independently and efficiently on-site, • Previous experience in the hydraulic attachment industry is beneficial

2nd Line Remote Support Engineer

5 days ago

Ashton-under-Lyne

🔧 2nd Line Support Engineer 📍 Hybrid – Basildon We are looking for a 2nd Line Support Engineer to join a dynamic and growing IT support team, delivering high-quality services to a diverse client base. 🔍 The Role You will be responsible for providing 2nd line remote support, resolving technical issues, and ensuring a high level of customer satisfaction. This role requires strong troubleshooting skills, excellent communication, and the ability to work across a broad range of technologies. 🛠️ Key Responsibilities • Provide 2nd line support across desktop, server, and network environments, • Manage and resolve incidents and service requests in line with SLAs, • Troubleshoot complex technical issues and escalations, • Support Office 365 and Azure environments, • Work closely with internal teams and escalate where required, • Contribute to continuous improvement and technical documentation ✅ Key Skills & Experience • Experience in a 2nd line support role within an IT services environment, • Strong knowledge of Microsoft technologies (Office 365, Azure), • Solid understanding of infrastructure (servers, networking, virtualisation, security), • Excellent communication and customer service skills, • Ability to prioritise and manage workloads effectively 🌟 What’s on Offer • Hybrid working (Basildon-based), • Exposure to a wide range of modern technologies, • Supportive team environment, • Clear career progression opportunities (e.g. 3rd line, projects) If you’re looking to take the next step in your IT support career, we’d love to hear from you. Apply now or get in touch for more details.

Contact Center Manager

7 days ago

Manchester

Senior Contact Centre Team Leader - Join Our Leadership Team! £35000 Didsbury Manchester Full-Time | Managing 1 Team Leader & 10 Agents We're looking for an experienced and inspiring Senior Contact Centre Team Leader to help drive performance, elevate customer experience, and create a positive, supportive team culture. If you're passionate about coaching others, leading from the front, and influencing operational success, this role is for you. About this a Senior Contact Centre Team Leader Role As a Senior Team Leader, you'll provide day-to-day leadership to a small but high-performing operational unit. You'll support and develop a Team Leader, coach frontline agents, and act as a crucial link between operational teams and senior management. Your leadership will help create structure, consistency, and a motivated team environment. Key Responsibilities for this Senior Contact Centre Team Leader Leadership & People Management • Provide daily guidance and leadership to the Team Leader and agents., • Carry out regular 1:1s, supporting performance, wellbeing, and development., • Role model fairness, professionalism, and consistent behaviours., • Coach the Team Leader on leadership capability, coaching quality, and people management., • Support agents through call listening, side-by-side coaching, and skills development., • Identify training needs and produce development plans., • Oversee daily KPIs including conversion, quality, productivity, and attendance., • Manage real-time performance, queues, and workflow throughout the day., • Allocate tasks, breaks, and skill resources to protect service levels., • Ensure processes, scripts, and compliance requirements are met., • Work with the Team Leader to complete audits and implement quality action plans., • Act as a key link between frontline teams and senior leadership., • Communicate business updates, changes, and priorities clearly., • Provide feedback upward on risks, successes, and operational needs., • Track performance trends across daily, weekly, and monthly metrics., • Support and lead performance improvement plans where needed., • Promote a supportive, positive environment focused on wellbeing and success., • Recognise early signs of stress or burnout and take appropriate action., • Identify process gaps or customer pain points and lead improvement initiatives., • Collaborate with the TL and agents to develop improvement ideas., • Lead return-to-work meetings, welfare checks, and absence documentation., • Support conduct investigations and ensure policies are applied consistently., • A confident leader with experience managing operational teams., • Strong coaching ability with a passion for developing others., • A calm, structured, solutions-focused approach., • High standards for customer experience, performance, and quality., • Opportunity to shape team culture and develop leadership capability in others, • A supportive environment that values wellbeing and continuous growth CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Service Coordinator

3 days ago

Manchester

About us: Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: ___ Role summary: We have a fantastic opportunity to join our Service and Maintenance team where you will be supporting customers & colleagues in all aspects of Service and Maintenance administration and site visit scheduling. Your work will play a key role in achieving our aim in becoming truly customer centric, ensuring the best experience for our customers. You will be able to directly influence the customer journey and your feedback will help to shape the future vision for the customer experience, working in collaboration with all Service and Maintenance regions to ensure an industry leading customer experience. We are looking for someone who is enthusiastic, highly motivated and is passionate about creating an innovative customer experience, building strong relationships with customers and who strives for continuous improvement. You must show pride and passion in the Mitsubishi Electric brand and the products which provide renewable solutions to heating and cooling. Skills/Responsibilities: • Raise Sales Orders within SAP and work orders within Field Service to enable scheduling of engineers., • Raising of invoices for completed works, ensuring all invoicing forecasts and targets are met, • Forecasting of expected monthly invoicing to enable accurate forecasting vs targets figures., • Scheduling of engineers to ensure that all customers work is completed in a timely manner., • Prioritisation of scheduled and unscheduled visits to manage customer and internal expectations., • Raise Purchase Orders for materials, parts and sub-contractor labour., • Collaborate with internal departments including Credit Control, Warranty and Central Plant Sales to assist and promptly rectify any issues as they arise., • Provide support to other regions as and when required. Experience: • Previous scheduling experience within the same or similar field service sector, • High level of administration experience, • Personal attributes: self-motivated, driven, numerate, organised, punctual, assertive, professional, personable, numerate and resourceful., • Excellent communication skills (both written and verbal)., • Analytical with excellent attention to detail., • Excellent time management, multitasking skills and ability to meet deadlines set., • Ability to work under pressure and use own initiative., • Excellent business sense, commercial awareness and negotiation skills., • Ability to work effectively both individually and as part of a team., • Desirable skills SAP / CRM / Previous experience in a refrigeration / air conditioning / chiller sector., • IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint) In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Claims Administrator

19 days ago

Manchester

Claims Administrator 📍 Manchester City Centre | £26,000 Our client is a fast-growing Claims Management Company (CMC) specialising in mis-sold car finance claims 🚗 With demand rising, they’re expanding their operations team and are now hiring a Claims Administrator to join their Manchester city centre office. This team is the engine room of the business – keeping claims moving, chasing missing information, and ensuring lenders respond on time. If you’re organised, confident on the phone, and love a role where you can stay busy and make things happen… keep reading 👇 Key Responsibilities: 📞 Client & Lender Communication • Liaising with clients and lenders via phone + email to progress claims, • Handling inbound calls professionally and resolving queries confidently, • Making outbound chaser calls to request missing documents / updates, • Explaining clearly what information is needed and why (helping clients respond quickly!), • Speaking with clients in a friendly, professional way to guide them through the claims process and ensure requests from lenders are actioned quickly, • Managing high volumes of emails and allocating them through workflow queues, • Prioritising tasks by urgency, deadlines, and workload, • Spotting key information quickly and assigning actions efficiently, • Updating case notes, documents, timestamps and claim status accurately, • Moving claims through structured stages to avoid delays, • Tracking caseloads to ensure nothing goes stale or dormant, • Requesting missing documentation (ID, agreements, finance docs etc.), • Handling incoming post: opening, scanning, uploading + filing correctly, • Keeping case files organised, complete and compliant, • Following processes in line with regulatory expectations, • Maintaining high accuracy in data entry + document handling, • Handling sensitive information securely and confidentially, • Supporting colleagues during peak demand and managing workloads as a team, • Sharing blockers and case insights with management, • Suggesting improvements to workflows, templates and procedures, • Supporting team targets through efficient, high-quality processing 🔍 What We’re Looking For • Confident and professional phone manner, • Strong admin skills + excellent attention to detail, • Compliance / regulatory experience (nice to have, not essential), • Comfortable processing high volumes of emails, • Able to follow structured workflows and processes, • Confident using CRMs + Google Workspace (Docs/Sheets etc.), • Works well in a fast-paced, process-driven environment, • Strong customer service mindset – able to communicate clearly and build trust with clients over the phone, • Someone who enjoys speaking with people and helping move processes forward 🌟 Why Join? • Fast-growing, reputable CMC brand 📈, • Supportive team culture 🤍, • Training + progression opportunities 🚀, • Incentives to reward performance 🎁, • Manchester city-centre office 🏙️, • Stable Monday–Friday role.. no late nights, no weekends 🙌 If you’re organised, confident on the phone, and ready to build your career in claims management, we’d love to hear from you 💬 📩 Drop me a message / apply now 👇

Entry Level Recruitment Consultant

14 days ago

Manchester

Junior Recruitment Consultant – Vivid Resourcing Location: Manchester | Start Date: Immediate and Summer 2026 (May - September) Salary: Competitive base + uncapped commission Type: Full-time | Entry-level About Vivid Resourcing Founded in 2009, Vivid Resourcing has grown to become a leading player in the recruitment industry, with 11 offices across the globe. What sets us apart? Our "promote-from-within" culture – 100% of our managers started as Junior Recruitment Consultants, just like the role you’re applying for. We don’t just talk about development – we live it. Our award-winning Learning & Development programme is led by a team of four in-house consultants, providing hands-on coaching, daily support, and real-time feedback – all from day one. We coach, challenge and promote based on merit, not tenure or background. What Will You Be Doing? As a Graduate Recruitment Consultant, you’ll be given the keys to run your own business within a business. From sourcing top-tier candidates to building relationships with niche clients, you'll have full ownership of the 360° recruitment process. You’ll be: • Sourcing high-quality candidates for specialist roles, • Winning and managing clients within your niche market, • Negotiating deals and placing candidates into exciting opportunities, • Working towards clear KPIs and goals We care more about character than credentials. What we’re looking for is, • A recent graduate (any discipline welcome!), • Competitive and likes to lead from the front, • Target-driven and thrives under pressure, • A natural communicator with resilience and energy, • Motivated by goals, growth, and earning potential, • Ideally (but not essential) have experience in customer service What We Offer • Fast, merit-based progression – your promotion is in your hands, • Money from your first deal – no waiting around, • High-earning potential with uncapped commission, • Year 1 - £43,000 average earnings, • Year 2 - £76,000 average earnings, • Year 3 – No consultant earning less than £100,000, • Cycle to work scheme, • Private pension plan, • Half day off on your birthday, • Incredible incentives including:, • Michelin-star Lunch Clubs, • Holidays to Dubai, Palma, Ski Resorts & more, • Team socials and monthly competitions Ready to Build Your Career? If you're ambitious, driven, and ready to make a name for yourself in recruitment – we want to hear from you. Apply today and take your first step with Vivid Resourcing.

Onboarding Specialist

6 days ago

Manchester

Onboarding Specialist (SaaS) Location: UK (Fully Remote) Type: Full-time The Role We are looking for an Onboarding Specialist to lead the end-to-end onboarding of new clients, ensuring a seamless transition from initial setup through to a successful go-live. In this role, you will act as a product expert - delivering training, supporting technical configuration, and helping customers realise the full value of the software as quickly as possible. A key focus will be improving onboarding processes to increase efficiency and reduce time-to-value while maintaining high service standards. What You’ll Be Doing • Manage the full onboarding lifecycle from setup through to go-live, • Deliver engaging training sessions both remotely and on-site, • Work closely with technical teams to configure client databases and support initial data setup, • Investigate system behaviour and resolve issues during onboarding in collaboration with development teams, • Capture and document client requirements and ways of working, ensuring this is shared internally, • Maintain expert-level product knowledge, including new feature releases, • Conduct structured handovers to Customer Success teams, • Meet KPIs and SLAs while contributing to continuous improvement initiatives What We’re Looking For • Proven experience (2+ years) in onboarding, implementation, or technical project management - ideally within a SaaS or ERP environment, • Strong project management skills, with the ability to manage multiple implementations simultaneously, • Experience configuring and delivering training on complex software systems, • Excellent communication skills, with the ability to explain technical concepts clearly, • A customer-focused mindset with the ability to build strong relationships, • Highly organised, proactive, and self-motivated, • A strong aptitude for understanding and presenting technology, • Willingness to travel to client sites when required Nice to Have • Experience with implementation or project management methodologies, • Industry experience within waste management or environmental services, • Familiarity with tools such as Monday.com, Jira Service Desk, Slack, or HubSpot, • Experience working in a remote-first environment aligned to UK business hours What’s on Offer • Fully remote working, • Flexible working hours (aligned with team needs), • 25 days holiday + UK bank holidays, plus birthday off, • Additional holiday entitlement with tenure, • Learning & development budget and dedicated days, • Health cash plan and pension, • Work-from-home allowance, • Regular team offsites and collaboration opportunities, • Enhanced parental leave, • Travel expenses covered If you’re passionate about delivering exceptional customer onboarding experiences and want to play a key role in helping clients succeed, we’d love to hear from you.

Merchandiser - Hybrid

5 days ago

Manchester

The Company: An exciting opportunity for a Merchandiser / Demand Planner to join a fast-moving supply chain team. We are looking for someone with experience in trend and forecast analysis within a retail or wholesale environment. Ability to interpret information & make decisions to maximise service levels and stock efficiency. Great company culture, excellent training and development, alongside very good benefits and Hybrid working Responsibilities Responsible for forecasting and sales analysis for a given range Analyse weekly/monthly/yearly sales to identify trends Manage stock to maximise availability, whilst reducing discontinued exposure Raise any supply/service issues in good time to management Support range planning in conjunction with category teams Plan initial buys for new lines Create/maintain weekly excel based stock sheets Raise factory purchase orders Approve bookings for shipments Liaise with internal teams Category Teams, Shipping, Operations, Finance Work closely with the Customer and attend Customer meetings as required Assist in development and growth of business

Technical Director

8 days ago

Manchester

Role: Technical Operations Director Salary: £80,000 -£90,000 Location: Manchester / Northwest Sector: IT Managed Services (plus car allowance) Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities • Operational Leadership & Continuous Improvement, • Partner with the COO and senior leadership to design and deliver a continuous improvement roadmap across all service areas., • Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards., • Monitor, report on, and improve KPIs relating to service quality, compliance, customer satisfaction, and operational performance. Technical • A deep understanding of RMM platforms, preferably within the Datto/Kaseya ecosystem - can set up, control, monitor and spot problems - knows how to identify weakness in controls, • Has built and implemented governance frameworks which lead to outstanding technical controls - processes and quality assurance; training and SOPs; auditing, feedback loops and root cause analysis, • Lead an incident response / handle L3 and above level referrals and escalations, • Can see technical issues down the road and inform the group risk management framework, • On top of and abreast of new technology - has a deep understanding of the technology landscape and how this interacts and interfaces and can identify areas for improvement, • Can put the group technical strategy and stack selections into plain English - able to describe the landscape to non-technical people Service Delivery & Client Engagement • Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development., • Participate in customer checkpoints to ensure service performance aligns with client expectations., • Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting cyber security posture and compliance., • Support the Bid and Pre-Sales teams with technical insight, site assessments, and solution recommendations. Collaboration & Cross-Functional Support • Work with Group Solutions to ensure alignment on new products, implementation processes, and ongoing training requirements., • Collaborate with engineering, projects, and service delivery teams to embed standards into day-to-day operational workflows., • Partner with HR and leadership on recruitment of senior technical roles., • Provide guidance, leadership, and mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience • Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation., • Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security., • Expert understanding of MSP toolsets including Datto RMM and Autotask PSA., • Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks., • Excellent communication, stakeholder management, and cross-functional leadership skills., • Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks., • Must have MSP - current or very recent (last 2 years), • MSP must be in the £5 to £30m bracket and have a significant commercial client footprint, • Must have operated at a senior level similar to the level we want the role to operate at or be able to demonstrate that given their technical skills and background they are ready to make the next step, comfortably Desirable • Formal qualifications in IT service management, quality assurance, or related disciplines., • Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education)., • Strong ability to influence, coach, and drive meaningful change across technical and non-technical teams.

Technical Recruiter - Client of Talent Focus (Manchester)

2 days ago

Manchester

Our client is a global energy/power/engineering/construction/chemicals/lifesciences recruitment agency that requires a high calibre recruiter, with experience of technical permanent recruitment to join their team in Manchester (at least 4 days a week in their city centre office). PURPOSE OF ROLE: To support clients with filling their vacancies to target start dates ensuring all quality thresholds and KPIs are met. The role of the Recruiter is to develop and deliver excellent recruitment services in line with agreed service levels. This will involve utilizing recruitment technology applications and managing end-to end processes to provide recruitment services - applying best practices to ensure complete compliance and customer satisfaction. ACCOUNTABILITIES: • Ensure the recruitment service is delivered, in line with contractual obligations and client service levels., • Lead vacancy consultation discussions with hiring managers and document recruitment plans which include role requirements, agreed timeframes, roles and responsibilities of all involved, and the selection process., • Building and maintaining hiring manager relationships and ensuring client satisfaction., • Responsible for the management of candidate relationships and their satisfaction with the candidate recruitment experience until start date., • Ensure that all changes to a candidate’s status are tracked to enable accurate reporting., • Conduct candidate screening, ensuring that all candidates submitted to the hiring manager meet required quality standards., • Support the hiring manager with deciding which candidate to hire and guide them in determining an appropriate offer., • Deliver the verbal offer to the candidate, manage objections and support the candidate during their notice period., • Upholding the requirements of both company and local legislative policies and ensuring all recruitment activities comply with both. KEY RESPONSIBILITIES: • To provide solutions to recruitment problems and issues., • Have visibility over team requisitions in order to share knowledge, candidates and resources including personal bandwidth., • Independently manage own workload, time and resources., • Put forward ideas to improve sourcing., • Conduct oneself in a professional and ethical manner at all times., • Attend training and development courses / sessions as required., • Provide regular and meaningful updates to stakeholders on recruitment activities., • Create meaningful and attractive advertising collateral. CANDIDATES Suitable candidates MUST have 360 permanent recruitment experience, gained within a recruitment agency. You will be organised, systematic, proactive and have excellent client relationship skills. You will be proactive in your search activity with the ability to present compelling opportunities to a broad range of candidates. Please note that no visa sponsorship is available.

National Client Manager

6 days ago

Manchester

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE Other duties may be assigned outside of the following duties and responsibilities: Our customers are at the heart of everything we do at DF Capital. Working within the National Client Team you will be responsible for a portfolio of commercial clients/dealers, alongside a dedicated . You will be responsible for ensuring these facilities run smoothly, and work within the DFC credit Policy. You will be the daily contact for your clients and be responsible for monitoring and following up payment performance, utilisation and audit results. You must demonstrate several core skills when working at pace - ability to work autonomously, an ability to communicate with a variety of stakeholders at all levels, good facilitation skills, have a competent understanding of client management methods and practices, and a strong attention to detail, with proven skills in prioritisation and organisational skills. • Being their first point of contact for your industry sector’s dealers and . Guiding active clients on how their facilities work and what we can offer them in terms of support and information., • Proactively engaging with our customers to ensure full understanding of suite of products available (e.g. brands), as well as Unit Stocking, • Collaborating with Commercial function, to ensure maximising Share of Wallet where possible with customers, whilst within risk appetite., • Supporting the in the activation of prospect customers and facilitating conversion., • Building strong relationships with clients across industries with varying requirements and understanding their faculties in depth. Knowing their individual needs/expectations, • Building positive relationships within your portfolio of clients while you are monitoring day to day client activity and ensuring they are operating within agreed terms of the facilities., • Working closely with the Credit, Portfolio, and Operations teams to understand and implement our agreed client strategy., • Ensuring utilisation of agreed facilities by maximising opportunities in line with risk and business monitoring., • Ongoing verification of customer debt and liaising with manufacturer partners to ensure underlying security is always maintained., • for effective delivery of department objectives. Requirements Must possess required proficiency to perform essential tasks. At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It’s about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, “can-do” attitude. The following skills and experience are required for this role: • Previous Client Management or Customer Service Experience, • Customer Service Excellence, • Ability to organise and work independently, • Able to show initiative with customers and partners, • Exceptionally self-motivated and directed, • Instinctively curious, • Ability to set and manage priorities judiciously, • Excellent written and oral communication skills, • Superior problem-solving abilities, • Exceptional service orientation, • Ability to operate and help motivate in a team-oriented, collaborative environment, • Strong attention to detail., • Strong communication skills, both written and verbal Benefits · Competitive salary (dependent on experience) · Private medical insurance for you and your partner/spouse · 10% Employer pension contribution · 30-day annual leave entitlement plus Bank/Public Holidays · Free Gym Membership · Discretionary annual bonus · Discretionary share awards · Life Assurance · Income Protection · Save As You Earn company share acquisition scheme · Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles · 3 days paid Volunteering leave to support our local communities · Vibrant office location in lively Ancoats (Manchester)

Customer Support Specialist (Autonomous Vehicles)

19 days ago

Manchester

Customer Support Specialist (Autonomous Vehicles) TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 65,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. As a Customer Support Specialist you will provide real-time guidance and support to customers and autonomous vehicles (AVs) in complex driving scenarios. As a fleet response team member, you can expect to assist autonomous vehicles in real-time. Responsibilities: • Passenger Support & Interaction: Serve as the frontline point of contact for passengers within the vehicle; providing calm, professional guidance during navigation events, addressing technical inquiries, and ensuring a world-class customer experience throughout the journey., • Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation., • Decision Making: Collaborate with AVs to optimise driving paths, considering factors like lane closures and traffic conditions., • Safety Oversight: Monitor AV behaviour and intervene to prioritise safety and avoid potential hazards., • Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses., • Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges., • Continuous Learning: Contribute to the improvement of AV technology by analysing past performance and identifying opportunities for optimization., • Safety Compliance: Ensure adherence to all relevant safety regulations and certifications. Do you have what it takes to become a Customer Support Specialist? • De-escalation skills / experience, • Strong focus on safety and attention to detail, • Excellent problem-solving and decision-making skills, • Ability to work effectively in a fast-paced, ever-changing environment, • Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience, • Adaptability to new technologies and processes, • Ability to self-correct and learn from previous mistakes, • Maintain safety compliance certifications, • Ability to stay focused and seated for multiple hours at a time, • Ability to multitask in dynamic situations, • Schedule flexibility to support a 24*7 operation including bank holidays Minimum Requirements • Pass a background check, drug test, and physical., • 999/ Emergency Telecommunications experience or similar - minimum of 1 year experience, • Valid drivers license with 3 years of driving experience and a clean driving record Benefits: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. • Private Medical Insurance (PMI) through BUPA, • Dental Insurance through BUPA, • Life Insurance through Canada Life, • Income Protection Insurance through Canada Life, • Pension Insurance through Aviva, • Be part of a pioneering team shaping the future of transportation, • Contribute to enhancing safety and efficiency on the roads, • Work in a collaborative and supportive environment, • 28 days paid time off, • Birthday Leave, • Referral Incentive Program What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. How We Partner To Protect You TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

Tax Administrator

8 days ago

Manchester

Job Description We are now recruiting for a Tax Management Administrator to join our growing operations department on a 12 month fixed term contract! The main focus of this role will be to complete accurate and timely tax reporting for the UK, US and Spain. The key responsibilities of the role are as follows{{:}} • Ensuring all tax processes are complete and accurate., • Ensuring that US tax reporting is completely and accurately reconciled and produced within the timescales prescribed within the Qualified Intermediary agreement, • Validation of US and Canadian tax documentation and application to Customers accounts., • Accounts held with external custodians are monitored to ensure that stock is held in the correct accounts according to client residence and tax treaty requirements;, • Compiling periodic returns required under UK tax legislation (including Section 18/ EUSD and ISA reporting) to HMRC, ensuring these are accurate and produced in a timely manner., • Timely production and sanity checking of client tax packs;, • Weekly reconciliation of Spanish tax transactions and respective tax deductions, and the creation of the monthly submission, • Quarterly creation and submission of our CSDR reporting to the Bank of England, • Production of a monthly SIPP tax reclaim report for Retail and Custody Solution clients – ensuring all reclaimable stock is being reported correctly and any queries/mistakes are identified and corrected, • Running daily/weekly audit reports., • Ensuring that all processes are carried out in accordance with internal and external SLAs, • Maintenance and continual review of key controls in order to mitigate risk to the business, • Support project implementations, fixes and upgrades through testing of software, including any core releases., • Following structured processes to deliver accurate outcomes to meet regulatory requirements, including consumer duty and deliver the best possible customer experience., • Approach vulnerable customers using best practice and document any reasonable steps taken for their fair treatment. Competence, Knowledge And Skills Competence • You will have a minimum of 5 GCSE's grades A*-C (or equivalent) including Maths and English, • Experience in evaluating complex data for decision-making and reporting., • Excellent verbal and written communication, • Team player with positive approach with the ability to enthuse and motivate others, • Ability to work in a deadline driven structured environment, at times autonomously, • Ability to organise and support others, • Conscientious and methodical approach to work Knowledge & Skills • Good product and system knowledge, • Meticulous attention to detail, • Understands the importance of organisational governance including, processes, procedures and key risks and controls., • Understands the basic principles of stockbroking, • Market knowledge of ISA, QI and HMRC processing desirable About us{{:}} AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. Our perks and benefits{{:}} • Starting salary of £25,400 (depending on financial services experience), • Starting holiday entitlement of 25 days, increasing up to 31 days with length of service and a holiday buy and sell scheme, • A choice of pension schemes with matched contributions up to 6%, • Discretionary bonus scheme, • Annual free share awards scheme, • Buy As You Earn (BAYE) Scheme, • Health Cash Plan – provided by SimplyHealth, • Discounted private healthcare scheme and dental plan, • Free on-site gym providing a wide range of free classes, • Employee Assistance Programme, • Bike loan scheme, • Sick pay+ pledge, • Enhanced maternity, paternity, and shared parental leave, • Discounted nursery fees at Kids Planet on Exchange Quay, • Loans for travel season tickets, • Death in service scheme, • Paid time off for volunteer work, • Charitable giving opportunities through salary sacrifice, • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more, • Parking at Exchange Quay (Subject to availability), • Personal development programmes built around you and your career goals, including access to personal skills workshops, • Ongoing technical training, • Professional qualification support, • Talent development programmes, • Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off, • Monthly leadership breakfasts and lunches, • Casual dress code, • Access to a range of benefits from our sponsorship deals Hybrid working{{:}} At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Financial Advisor

6 days ago

Manchester

Applicants must hold Level 4 Diploma in UK Financial Advice If you are an experienced Financial Advisor seeking an employed role then this could be the opportunity for you! This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for a Financial Advisor to work on an Employed basis with one of our Strategic Partner firms. The Benefits: • All leads are professionally introduced through a robust lead generation process, • Attractive remuneration terms, • Full paraplanning and admin support, • Market focused training provided, • Business and personal development, • An infrastructure to fully support all Advisers delivering a first-class service to clients and therefore enhancing your income, • National coverage., • Many great opportunities for Advisers to really maximise their earning potential. The Role: • Your goal will be to ensure clients make wise and profitable decisions to meet their financial Goals, • Prepare sound financial plans to ensure clients meet their targets, • Advise clients on current financial issues and make recommendations, • Generate new business and build introducer relationships, • Customise financial plans according to clients’ changing needs, • Build strong relationships to retain existing clients, • Maintain and update knowledge of regulations, practices, and financial products About You: • Proven experience as a financial planner, • Ability to analyse financial information and comply with regulations, • Proficiency in MS Office and CRM systems, • Attention to detail and strong math skills, • Strong ethics, with a customer-oriented attitude, • Outstanding communication skills, with the ability to foster long-term relationships, • Diploma in Financial Services Qualifications: • Diploma in Financial Advice, • Industry Sales experience, • Strong understanding of investment and pension business, • Excellent interpersonal skills goals., • Ambition and Hunger

Account Executive

27 days ago

Manchester

🚀 Join the Wowcher Team - We're Hiring a Account Executive! 🚀 Location: Manchester (Embrace the office vibes - 4 days a week!) Salary: £26,000 - £28,000 + Commissions (OTE £50,000 - £60,000) Are you a Account Manager ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for account management and has an interest in developing Merchants we have. There will be the chance of B2B new business but will predominantly account management., • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • A technical background to deal with Merchants technical issues, • Excellent presentation and communication skills., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Dealing with Merchants Technical issues., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Wednesday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

Sales Manager - Regional Housebuilders

21 days ago

Manchester

What are we looking for At Cosentino we are looking for a Builder Sales Manager to cover Manchester who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of. As a Builder Sales Manager you will be responsible for all aspects of sales and marketing for assigned accounts. Actively solicits the participation and involvement of Cosentino sales personnel which have made a positive impact on the profitable sales growth within the designated accounts. You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive and profitable relationship for both sides. What you will do Drive sales of stone surfacing products in the new home construction market by building strong relationships with regional builders and fabricators. Key Responsibilities: • Sales: Develop strategies, grow builder accounts through visits and calls (85% builders, 15% fabricators), promote product lines, attend industry events, and manage pricing/rebate programs., • Customer Service: Maintain builder profiles, communicate product benefits, and act as liaison between company, builders, and fabricators for pricing and updates., • Business Intelligence: Create action plans, support annual sales strategy, negotiate product placement in model homes/design centers, and keep CRM data accurate. What you need to succeed Professional Experience Required: • 4+ years of sales experience in the builder industry, • 2+ years of proven capacity to interact with multiple levels within all faces with commercial industry projects, • 1+ year of business development Desired: • Stone fabrication or distribution experience, • Experience with Customer database, Salesforce preferred. Knowledge • Building materials experience, • Stone fabrication or distribution experience What we do offer You will join a company: • With an international mindset and presence in 100+ countries., • With an amazing growth story, sustained by extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®., • In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project. *Company car, performance bonus, and health insurance included. About Cosentino At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”

Product Manager

19 days ago

Manchester

Job title: Product Manager Reports to: Head of Product Management Location: Hybrid / Manchester Contract Type: Full-time, Permanent Salary & Benefits: Competitive Salary + Benefits Package About Yourgene Health: Yourgene Health is a leading integrated technologies and services business, enabling the delivery of genomic medicine. The group works in partnership with global leaders in DNA technology to advance diagnostic science. Our mission to enable scientific advances to positively impact human health remains at the core of our focus. It drives and motivates us to develop class leading products and services to meet our customers’ needs. Yourgene primarily develops, manufactures, and commercialises simple and accurate molecular diagnostic solutions, for reproductive health, precision medicine and infectious diseases. We have a comprehensive offering of non-invasive prenatal tests (NIPT) NGS workflows that have been built with labs in mind, and clinical prenatal screening services. The IONA® test was the pioneer, the first to market as an IVD product, changing the NIPT screening landscape back in 2015. Continuing to build on our expertise in cell-free DNA, our next generation size selection Ranger® Technology uses machine vision for superior precision. With multiple platforms for a range of clinical and research cfDNA sample preparation applications including NIPT, liquid biopsy, gene synthesis and long fragment recovery. In addition, we offer a portfolio of screening products in reproductive health, precision medicine and infectious disease including screening assays for cystic fibrosis and DPYD genotyping to prevent chemotoxicity. Yourgene Genomic Services provides a range of genetic analysis services for our clinical, research and pharma customers to support partners with DNA extractions, biobanking, genotyping, arrays and sequencing workflows (WES and WGS). Yourgene Genomic Services offers a Non-Invasive Prenatal Testing (NIPT) Service, enabling clinics to run their own NIPT service for pregnant women with our prenatal screening tests and service laboratory based in Manchester. Yourgene Health is part of the Novacyt group of companies and is headquartered in Manchester, UK with facilities in Singapore and Canada. Our Culture: Yourgene is a growing, vibrant and exciting place to work, we are looking for committed driven individuals to be part of our next growth journey. Our culture is described by our employee's as collegiate, friendly, professional, innovative, open and fast paced. We have nay social and wellbeing initiatives run by our Social Huddle that keep our sense of community alive during challenging times that the pandemic has thrown our way. At Yourgene we focus on putting values led programmes in place to ensure that we can attract, retain and develop our people. We want our people to have a career with Yourgene and we ensure that they are recognised and rewarded for their achievements and commitment, everyone plays a critical role in our growth journey. Description of role: We are looking to recruit a full-time and permanent Product Manager for our Ranger® Technology. Every business depends on customers. What customers buy – or choose to use – is our product. The product is the result of what the product team builds, and the product manager is responsible for what the product team will build. The Product Manager is a strategic position in any organisation and is responsible for ensuring customers can and do gain value from our products, and understanding and interpreting new ways for us to create value. They ensure we are building the right thing, by really solving the right problem for the right customer and building the thing right, in order to create value and growth for the business. Key areas of responsibility: Product Management • Owning and defining the product vision and strategy for the segment, ensuring that this resonates with users, meets user needs and aligns to the company objectives and priorities., • Creating the strategic product roadmap and communicating it across the business. Discovery: • Evaluating opportunities and determining what gets built and delivered to customers through the Gateway process., • Leading on voice of customer, • Providing R&D/Dev teams with curated, specific and clear user stories and acceptance criteria. Collaborating with development to translate into product features, updates or as part of NPD through a structured ideation process. Delivery: • Managing customer feedback backlog and user stories, • Prioritising based on a deep understanding of acceptance and perceived value from the customer, • Go To Market plans, • Sales enablement tools, • Value proposition and positioning, • Customer / KOL collaborations to validate and beta test new updates / features, • Strategic input into business development and key customer accounts to support business pillar leads, • Pricing models with cross functional support Qualifications, Skills and Abilities: Behaviours: • Strategic thinker, • Self- starter with excellent collaboration and communication skills, • Technically curious and literate – ability to understanding a range molecular diagnostics workflows and technologies including NGS and PCR, • Empathy - ability to empathise and develop a deep understanding of what success looks like for the customer., • Customer focused – able to put themselves into the shoes of the customer and build rapport., • Curiosity – the desire to explore problems with the customer and understand the multi-faceted way these can be resolved., • Exceptional attention to detail, • Expectation of up to 20% travel – across UK, customers and events globally as required Qualifications: • Life science degree, • Product Management within a technical field, • Business experience in molecular diagnostics Closing Date: Sunday 15th March, 2026 Equal opportunities: Yourgene Health and the Novacyt Group of companies provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives: Yourgene Health and the Novacyt Group of companies is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Yourgene Health and Novacyt Group employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Yourgene Health and the Novacyt Group of companies. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Lighting Event Technician

19 days ago

Manchester

Job Title: Lighting Event Technician About the Role We are expanding our team and looking for an experienced, versatile Event Technician with a strong focus on lighting engineering. This role is pivotal in delivering top-quality lighting for a variety of live, virtual, and hybrid events. The ideal candidate will thrive in a fast-paced, hands-on environment and enjoy working under pressure. A passion for technical artistry, exceptional customer service, and teamwork will ensure your success in this role. Key Responsibilities • Design, set up, and operate lighting systems for various events and corporate productions., • Collaborate with project managers, producers, and creative teams to bring the artistic vision of each event to life., • Adapt lighting designs for different event types and venues., • Program and operate lighting consoles and related software., • Maintain and troubleshoot lighting equipment to ensure seamless operations., • Work effectively as part of a team and lead freelance staff on-site, ensuring a high standard of professionalism., • Communicate with clients, suppliers, venue staff, and crew before and during events., • Prepare and maintain lighting equipment in our warehouse facilities., • Ensure compliance with safety standards and best industry practices., • Train and mentor junior technicians and assistants., • Keep up to date with the latest lighting technologies and industry trends., • Help with the delivery and collection of equipment using company vehicles., • Assist in other departments as needed to support business needs. Qualifications and Key Attributes • Minimum 2 years of experience as a lighting engineer in live events, preferably in the corporate sector., • Proficient with industry-standard lighting consoles (e.g., GrandMA, Avolites)., • Strong understanding of DMX protocols and networking., • Experience reading CAD plans and light plots., • Familiarity with intelligent lighting fixtures and LED technology., • Ability to work independently or as part of a team., • High standard of personal presentation and communication., • Excellent problem-solving skills, particularly under pressure., • Flexibility to work evenings, weekends, and travel as needed., • Self-motivated with leadership qualities and a customer-focused attitude., • A keen eye for detail and a high standard of equipment presentation., • Full UK driving license and own transport. Physical Requirements • Ability to lift and carry up to 25kg., • Comfort working at heights and in dark environments., • Manual dexterity for handling small components and equipment. Training & Progression Ongoing training will be provided as required, with ample opportunities for career development and progression within our growing organization. Working Hours This role requires flexibility, as event schedules can vary. Evening and weekend work will be required due to the nature of the industry. Benefits • 33 days of holiday per year, • Additional day off for your birthday after 3 years of service, • Extra day of holiday after 5 years of service, • Company pension scheme with employer contributions, • Staff recognition program, • Company social events, • Free on-site parking, • Access to an award-winning healthcare package (including private treatment, mental health support, GP access, and more), • Dental, optical, and audiological cover, • Employee Assistance Programme, • Sick pay scheme, • Enhanced maternity/paternity/shared parental pay, • Long service rewards, • Cycle to work and electric vehicle schemes If you’re an experienced lighting engineer with a passion for creating exceptional event experiences, we’d love to hear from you!

Senior Software Engineer

18 days ago

Manchester

Senior Software Engineers Location: Manchester Salary: £48,782 to £58,194, including a concessionary payment of £2,658. The final amount depends on your skills and experience. You’ll also receive a one-off recruitment bonus of £3,500, split into two payments: £1,750 on arrival and £1,750 after successfully completing probation. In the future, there may be an opportunity to qualify for a higher skill level. Following a successful skills assessment, this could increase your salary by up to £9,766. Flexible working We recognise the importance of a healthy work-life balance and offer a range of working patterns, including full-time, part-time, and compressed hours. Hybrid working, which refers to a combination of working on-site and from home, may be more limited due to the nature of the work. However, some homeworking may be available depending on business needs. We also support flexible start and finish times, where possible, to help you manage your personal and professional commitments. About us GCHQ is an intelligence, cyber, and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity, and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks, and espionage. At GCHQ, you’ll do varied and fascinating work in a supportive and inclusive environment that emphasises teamwork. The role As a Senior Software Engineer, you’ll play a pivotal role in solving mission-critical challenges. You’ll contribute to the architecture and design of both new and existing systems, establish and promote best practices, and deliver high-quality software solutions. Drawing on your expertise in various software engineering methodologies, you’ll introduce fresh ideas and innovative approaches that make a real impact at the core of our mission: keeping the UK safe, both in the real world and online. This is a practical, impact-driven role with plenty of opportunities to develop yourself and others. You’ll review pull requests, define code review, branching, and deployment strategies, and work across a variety of software engineering frameworks. Operating at a deep technical level, you’ll apply your expertise in languages such as JavaScript, Java, C++, Node.js, Python, Rust, Go, and .NET. You’ll bring a genuine enthusiasm for discovering and applying new software engineering techniques. As part of a wider network of peers, you’ll collaborate and learn from others. With your experience, you’ll set the standard, introduce innovative ways of working, and identify new priorities. Whether leading and mentoring a team or acting as the technical expert within a high performing group, you’ll apply your knowledge of diverse methodologies to deliver impactful solutions. You’ll engage confidently with both technical and non-technical stakeholders, making a real positive contribution to the wider engineering community. About you As a Senior Software Engineer, you’ll bring expertise in modern programming languages and frameworks such as C++, Golang, Java, JavaScript, .NET, Node.js, Python, Rust, along with experience working with cloud platforms AWS, Azure, GCP. You’ll have successfully led Agile project teams, evaluated customer business requirements, and delivered high-quality software solutions that make a real impact. Strategic and self-driven, you’ll serve as a bridge between teams, communicating technical information with clarity and confidence. You’ll thrive in a fast-paced, innovative environment where creativity is key to solving complex and unprecedented challenges. We welcome experienced professionals from a variety of related fields, including software engineering and security, site reliability engineering, and data engineering. Your genuine enthusiasm for software engineering, combined with your ability to mentor others, collaborate effectively, and stay ahead of emerging technologies, makes you a valuable contributor to a forward-thinking engineering community. Training and development At GCHQ, we’re committed to your growth and development. From the moment you join, you’ll receive a comprehensive induction into our organisation, which will provide insights into how we operate, and the collaborative environment you’ll be part of. This lays the foundation for a learning journey tailored to your goals and preferred style of development. From day one, you’ll have access to mentors and subject matter experts to help you settle into the role, and you can continue to have a mentor for as little or as long as you choose throughout your career. We invest in your development and adapt to the way you like to learn. You’ll be supported and encouraged every step of the way, becoming an integral part of our innovative team. We’ll provide the space and resources for continuous learning, experimentation, and improvement – with up to 30% of your time dedicated to personal development. From books, online courses, and conferences to real-world projects supported by your team, we’ll provide the resources you need to grow. You’ll have access to learning and development opportunities tailored to your role, covering a wide range of software disciplines including front-end design, site reliability engineering, data engineering, solution architecture, machine learning operations, UX, Agile, cloud engineering, and security. We’ll even support formal qualifications with dedicated funding, and provide subscriptions to platforms like Cloud Academy, Pluralsight, and O’Reilly to help stay ahead. Our culture embraces a growth mindset and values equality, encouraging teams and leaders to bring their best every day. Whether you’re exploring advanced software engineering patterns, gaining certifications like AWS Developer or Certified Scrum Master, or developing leadership skills through internal training, we’ll help you build the career you want. As your expertise grows, you’ll also have opportunities for skill reviews that can lead to recognised additional skills payments, supporting both your development and progression within the organisation. Rewards and benefits You’ll receive a starting salary of £48,782 to £58,194, which includes a concessionary payment of £2,658, dependent on skills and experience, and a one-off payment of £3,500 split into two payments: £1,750 on arrival and £1,750 after completing probation, plus other benefits including: • 25 days of annual leave, automatically increasing to 30 days after 5 years' service, plus10.5 days of public and privilege holidays, • opportunities for recognition through our employee performance scheme, • interest-free season ticket loan (for parking and travel), • excellent pension scheme, • cycle to work scheme, • on-site facilities such as a gym, restaurant, and coffee bars (available at some locations), • paid parental and adoption leave. Equal opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: people of different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including individuals from groups that are under-represented in our workforce, such as women, people from ethnic minority backgrounds, individuals with disabilities, and those from low socio-economic backgrounds. To secure an interview for this role, you will need to meet the minimum criteria assessed during the application sift. You will need to provide: • evidence of where you’ve taken ownership of a technical project or piece of work, • demonstrate the ability to understand several modern languages/frameworks, such as C++, Golang, Java, JavaScript, .Net, Node.js, Python, Rust, • experience working in an Agile technical project team, • demonstrate competency as a Software Engineer What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: • Application form sift., • Technical and competency-based interview, including a presentation., • If successful, you’ll receive a conditional offer of employment, subject to vetting. Please note you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 to 9 months to process, including vetting, so we advise you to continue any current employment until you have received your final job offer. Before you apply To work at GCHQ, you must be a British citizen or hold dual British nationality. This role requires the highest level of security clearance, known as Developed Vetting (DV). It’s something everyone in the UK Intelligence Community undertakes. Please note we have a strict drugs policy. Once you start your application, you must not take any recreational drugs, and you’ll need to declare any previous drug usage at the relevant stage. Before applying, we recommend setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid including identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely. The role is based in Cheltenham, Manchester, or Samlesbury, so you’ll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting your application. Please note you should only launch your application from within the UK. If you are currently overseas, please wait until you are in the UK to apply. Applying from outside the UK will affect our ability to progress your application.

High Voltage Contracts Manager

2 days ago

Manchester

Job Title: High Voltage Contracts Manager Location: Manchester Who we are… Quartzelec is an independent, multi-disciplined service provider, proudly employing over 600 people in the UK and beyond, with a turnover exceeding £90 million. We specialise in contracting and rotating machine services, and our expertise in repairing and maintaining motors and generators is backed by over 100 years of experience in the field. We take pride in being an engineering authority with a strategic global presence, dedicated to meeting the unique needs of our clients. Join us for a unique experience where we value autonomy, giving our employees responsibility and ownership in their areas of expertise. The Role We are seeking a High Voltage Contracts Manager to lead and grow a new HV profit centre in Manchester. This strategic role involves full responsibility for financial performance, client relationships, operations, and long-term growth. You will shape and execute business strategy, drive sales, and build a high-performing team. Key Responsibilities • Deliver profit centre goals with a focus on safety, efficiency, and continuous improvement., • Take commercial ownership of P&L, budgets, orders, and forecasts., • Oversee daily operations, ensuring quality and customer satisfaction., • Manage contracts, project scopes, resources, and timelines., • Identify new opportunities, prepare bids, and drive business development., • Lead, mentor, and develop the team, setting measurable objectives., • Monitor costs, maximise profitability, and ensure compliance with company and HV/LV Safety Rules., • Support wider business initiatives and act as a role model for professionalism. Your skills and experiences: • Strong leadership and team management experience., • Proven track record in P&L, budgeting, and commercial acumen., • Business development and sales growth experience., • Excellent interpersonal and customer-focused approach., • Knowledge of HV/LV electrical engineering services and markets., • Higher qualification in Electrical Engineering (desirable)., • 5+ years in engineering business management., • IOSH/SMSTS H&S for Managers. Benefits: • Contributory pension scheme, • Company car, • Private healthcare & cashback plan, • Life insurance (4x salary), • Enhanced annual leave + bank holidays, • Gym subsidy & vision allowance, • Free 24/7 GP service, • Paid maternity & paternity leave, • EV/hybrid charging points, • Referral programme & long service awards, • Professional development & corporate perks Why Quartzelec? We actively support and develop talent, including over 100 apprentices, and were recognised with the Employer Recognition Award in 2025. We value autonomy, career growth, and inclusivity, fostering a supportive workplace where diverse perspectives are celebrated. Closing Date: TBC We may close applications early if sufficient interest is received. Strictly no agencies please.

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