Trabajos customer success manager remote en Reino Unido

Thinking About a Career Change? Why Not Choose HR?\n\nIf you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for.\n\nMany of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career.\n\nOur HR Career Change Programme\n\nWe specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities.\n\nWhether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.\n\nPlease note that this is a training course and fees apply.\n\nWhy Human Resources?\n\nThe HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever.\n\nEven entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more).\n\nHere are typical UK salaries at various stages of the HR journey:\n\n HR Administrator – £27,000+\n\n HR Assistant – £30,000+\n\n HR Officer – £35,000+\n\n HR Advisor – £38,500+\n\n HR Manager – £55,000+\n\nAnd with hybrid and remote roles increasingly common in HR, the flexibility is there too.\n\nHow It Works – Your 3 Step Journey Into HR\n\nStep 1 – CIPD Level 3 Certificate in People Practice\n\nThe CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support.\n\n Accredited by the Chartered Institute of Personnel & Development (CIPD)\n\n Covers recruitment, employee relations, HR systems, and more\n\n Complete in approx. 10-14 weeks at your own pace\n\nThis course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry.\n\nStep 2 – Tailored Recruitment Support\n\nOnce you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities.\n\nWe’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success.\n\nYou’ll get:\n\n A professionally written, HR-focused CV\n\n Job-matching advice tailored to your experience and location\n\n Application support, interview prep, and mock interviews\n\n Ongoing 1-to-1 guidance to help you land your first HR role\n\nStep 3 – Start Your New HR Career\n\nMost of our candidates secure their first HR job within 3–6 months of qualifying—and often sooner if they’re based near a major town or city.\n\nAnd to give you confidence, we offer a Money Back Guarantee:\nIf we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees.\n\nFlexible, Affordable, Achievable\n\nTo make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure.\n\nReady to Make the Change?\n\nEnquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources

AI Senior Training Manager / Technical Training Manager / Head of Training £80-120k + bonus | AI-SaaS Start-Up (Online learning products) | Hybrid (Remote work + Domestic Travel) We’re hiring an AI Senior Training Manager for a fast-growing b2b2c SaaS early stage start-up. Their AI-powered learning platform helps companies train their employees to use AI effectively in their everyday work, while giving enterprises visibility of AI tools and practices. Designed to make AI practical, approachable, and empowering, the platform enables teams to unlock tangible business value from AI technologies. They're a superstar tech Founder team, one of whom already sold a business to Adobe for +£100 million. They are at GTM stage, with huge global partners that will rapidly put them into hyperscale mode. The Role: We’re looking for a hands-on, client-facing professional to lead AI training to drive adoption and onboarding. You’ll work directly with clients, showing them how to use the platform, guiding their teams, and ensuring adoption delivers real impact. The role will involve extensive UK travel in the early days, which will reduce as the training/CS team is scaled up. There’s strong potential for the role to evolve into a broader CS leadership role over time. Key Responsibilities: • Train and guide clients on using the AI platform., • Design and run programs that drive adoption across client organisations., • Act as the main point of contact for client engagement and support., • Work closely with executives to demonstrate the business value of AI., • Provide feedback to improve the platform based on client needs. Key Experience: • 7+ years in B2B customer success, training, or enablement (SaaS experience helpful)., • Strong understanding of AI and ability to explain it to business leaders., • Confident engaging with c-suite and senior stakeholders., • Hands-on, consultative, and able to travel to client sites., • Commercially aware, bridging AI capability with business outcomes. This client cannot offer visa sponsorship.

Head of Product – Programmatic Advertising & Emerging Media Location: London / Remote Reporting to: CEO & CTO Start Date: ASAP About AdTonos AdTonos is a global advertising technology company operating at the intersection of programmatic advertising, audio, mobile, connected devices, and emerging media channels. We process billions of advertising opportunities every month across premium publishers worldwide, enabling advertisers, agencies, and technology partners to transact seamlessly through both Open Marketplace and Private Marketplace environments. As we continue to expand beyond traditional audio into connected mobility and next-generation media experiences, we are looking for a commercially-minded Head of Product to lead our product vision, strategy, and execution. THE OPPORTUNITY This is not a traditional Product Manager role. We are seeking a product leader who understands both advertising technology and commercial realities—someone capable of translating market opportunities into scalable products that create measurable value for advertisers, publishers, agencies, and technology partners. You will own the product roadmap across our platform portfolio, working closely with leadership, engineering, sales, operations, and external partners to define and deliver the next generation of advertising solutions. You will play a critical role in shaping our future strategy across programmatic advertising, audience intelligence, attribution, contextual targeting, and emerging connected environments. RESPONSIBILITIES • Product Strategy & Leadership, • Define and own the company's product vision and roadmap, • Identify market opportunities and translate them into commercially viable products, • Prioritize initiatives based on customer impact, revenue potential, and strategic importance, • Lead product discovery, validation, and go-to-market planning, • Establish clear KPIs and product success metrics, • Programmatic Advertising Innovation Drive development of products across: • OpenRTB ecosystems, • Private Marketplace (PMP) solutions, • Audience and contextual targeting, • Measurement and attribution, • Yield optimization, • AI-powered campaign intelligence, • Work closely with DSPs, SSPs, exchanges, agencies publisher partners and automotive business, • Monitor industry developments, standards, privacy frameworks, and emerging technologies Cross-Functional Execution • Collaborate closely with Engineering and QA teams throughout the product lifecycle, • Translate business requirements into detailed product specifications, • Manage stakeholder expectations and product delivery timelines, • Support sales and partnerships teams with product positioning and customer engagement Customer & Market Engagement • Gather insights from agencies, advertisers, publishers, car makers and technology partners, • Represent AdTonos at industry events and strategic meetings, • Become a trusted subject matter expert in digital advertising and media technology What We're Looking For Essential • 5+ years of Product Management or Product Leadership experience, • Strong understanding of the programmatic advertising ecosystem Experience working with: • DSPs, SSPs, Ad exchanges, OpenRTB standards, Audience targeting technologies, Measurement and attribution solutions, • Ability to balance technical, commercial, and operational priorities, • Experience working directly with software development teams, • Strong analytical and data-driven decision-making skills, • Excellent communication and stakeholder management abilities, • Fluent written and spoken English Highly Desirable • Experience in digital audio advertising, • Experience in agentic programmatic, • Experience with mobile advertising technologies and SDKs, • Knowledge of privacy frameworks including GDPR, TCF, and consent management, • Experience building products for global markets and multi-billion valued partners Bonus Points • Understanding of connected vehicle ecosystems and in-car media Familiarity with automotive infotainment platforms such as: • Android Automotive OS (AAOS), • Automotive app ecosystems, • Connected vehicle data environments, • Experience developing products involving mobility, location intelligence, or sensor-driven contextual advertising Why Join AdTonos? • Shape products operating at global scale, • Direct influence on company strategy and roadmap, • Work on next-generation advertising solutions across audio, mobile, and connected environments, • Collaborate with a highly experienced international leadership team, • Competitive compensation package, • Equity participation opportunities, • Flexible remote-first working environment About Us • Global operations across North America and Europe, • Profitable and rapidly growing business, • Trusted by leading agencies, brands, publishers, and technology partners, • Billions of advertising opportunities processed every month, • Pioneering emerging categories including connected vehicles and next-generation media platforms If you thrive at the intersection of technology, media, data, and commercial strategy, and want to build products that define the future of programmatic advertising, we'd love to hear from you.

SEO Manager — Independent Digital Agency Location - Remote (UK-based) with monthly team meet-ups. Role Overview We’re looking for an experienced SEO Manager to lead organic search strategy across a portfolio of ecommerce and lead generation clients. This role is ideal for someone who thrives in an agency environment, enjoys working across multiple industries, and can balance strategic thinking with hands-on delivery. You’ll be responsible for planning and executing SEO campaigns that drive measurable growth in traffic, rankings, revenue, and leads. Working closely with content, development, paid media, and client services teams, you’ll help clients improve visibility across search engines while maintaining strong client relationships and commercial awareness. Key Responsibilities SEO Strategy & Delivery • Develop and execute SEO strategies for a range of clients across ecommerce and other sectors., • Conduct technical SEO audits and work with developers to implement fixes and improvements., • Lead keyword research, content gap analysis, competitor reviews, and search opportunity planning., • Optimise on-site SEO including metadata, internal linking, site architecture, and content recommendations., • Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement., • Monitor algorithm updates and proactively adapt client strategies. Ecommerce SEO • Improve category, product, and faceted navigation performance for ecommerce clients., • Support SEO considerations for migrations, new site launches, and platform changes., • Work with merchandising and content teams to improve organic conversion performance., • Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis • Track and report on rankings, traffic, conversions, and revenue performance., • Build clear, actionable monthly reports and communicate insights to clients., • Use tools such as GA4, Search Console, Ahrefs/Semrush, Screaming Frog, and Looker Studio to identify opportunities and measure success., • Present recommendations and campaign updates confidently in client meetings. Client Management • Manage day-to-day SEO relationships with multiple clients simultaneously., • Translate technical SEO concepts into commercially focused recommendations., • Support upselling opportunities and contribute to client retention and growth., • Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration • Work closely with content writers, designers, developers, and paid media specialists., • Support junior team members through mentoring and knowledge sharing., • Contribute to internal process improvements and agency best practices. Skills & Experience Essential • 3+ years’ experience in SEO, ideally within a digital marketing agency., • Strong understanding of technical, on-page, and off-page SEO., • Experience managing multiple client accounts simultaneously., • Proven experience working with ecommerce websites and CMS platforms such as Shopify, WooCommerce, Magento, or BigCommerce., • Strong analytical skills with confidence interpreting SEO and GA4 data., • Excellent communication and presentation skills., • Experience using industry tools including:, • Google Analytics 4, • Google Search Console, • Screaming Frog, • Ahrefs, Semrush, or similar, • Looker Studio Desirable • Experience with international SEO and multilingual sites., • Familiarity with CRO principles and UX best practices., • Understanding of HTML, CSS, and JavaScript SEO considerations., • Experience supporting paid search or integrated digital campaigns., • Agency experience working across diverse sectors. What We’re Looking For • Organised and able to prioritise across multiple projects and deadlines., • Commercially minded with a focus on delivering measurable results., • Curious, proactive, and up to date with SEO trends and algorithm changes., • Comfortable working independently while collaborating as part of a wider agency team., • Someone who enjoys variety and solving different client challenges every day. Working Style • Fully remote role within the UK., • Monthly in-person meet-ups for collaboration, planning, and team socials., • Flexible working environment focused on outcomes and performance

Key Points • Customer Success Manager position, • Leading Hospitality Tech Software Platform, • Salary circa £50K + 10% Bonus + Future Equity Options, • Strong UK growth and looking to scale function ASAP, • Hybrid Role based in London About The Company • Scale Up – Hospitality Software working with hospitality groups, multi-site operators, and potentially some payment partners, • Disrupting the market – Offer a genuine solution to a real-time issue!, • Hybrid working, • Huge growth planned for this year and beyond! About the Role • Customer Success Manager Role, • Developing strategies to increase customer retention and satisfaction as well as supporting with onboarding, • Collaborating with the sales team lead to identify potential cross/ upsell opportunities, • Serving as a point of escalation for client concerns About the Candidate • Results driven, with experience of delivering Hospitality SaaS targets (circa 2 - 4 years), • First class customer service. Calm and measured approached is vital., • Accountable and a team player, • Hands on approach to managing customer satisfaction Package and Benefits • Base salary of circa £50k + Bonus, • Remote working in central London, • Employee shared-ownership scheme

Recruitment Consultant (Early in Career) – Financial Services Technology & Transformation London (Hybrid – 3 days onsite, 2 days remote) Step into Financial Services tech recruitment with one of the most established names in the industry that doesn’t just hire into the market, but actively shapes it. At Harvey Nash, technology and talent are the driving force behind everything we do. For over 35 years, we’ve been at the centre of global technology hiring, partnering with some of the world’s most influential organisations, from major banks and insurers to fast-scaling fintech disruptors, building the teams that power large-scale digital transformation and innovation. As we continue to expand our London Financial Services practice, we’re looking for ambitious, high-energy individuals ready to step into a fast-moving, high-performance environment. This is not just an entry point into recruitment, it’s a launchpad into a career built on training, real market exposure, and immediate access to live client demand from day one. About the Team You’ll be joining a well-established, high-performing Financial Services team in London with a strong reputation in the market. • 120+ active and retained clients across Financial Services and Technology, • 200+ contractors currently out in the market as a team, • A consistently award-winning desk and team, recognised for performance and delivery, • Led by a £1m+ billing manager, setting high standards and strong commercial leadership, • A warm desk environment, with immediate demand and live hiring activity, • 60+ live roles already in play, giving you instant opportunity to start building your pipeline from day one This is not a cold start environment, you will be stepping into an active, in-demand market with established relationships and real opportunity to earn quickly while you learn. What will you be doing? You’ll join a high-performing Financial Services team operating at the centre of London’s technology and transformation market. • Learn the fundamentals of recruitment through structured training, live coaching and hands-on development, • Work on an active desk with live jobs from day one, • Source, engage and manage high-quality candidates across Financial Services technology and change programmes, • Support hiring across Technology, Projects, Change and wider Transformation roles, • Build relationships with clients, candidates and contractors across a thriving candidate base, • Develop business development skills by supporting client engagement and identifying new opportunities, • Become a specialist within your market, building deep sector and technology knowledge, • Attend client meetings, networking events and industry forums to grow your professional brand, • Work closely with experienced consultants and leaders who will mentor and support your progression Who are you? • Ambitious, driven and motivated by success, • Confident communicator with strong relationship-building skills, • Commercially minded with a proactive and resilient attitude, • Excited by technology, Financial Services and fast-paced environments, • A strong team player who thrives in collaborative, high-performance settings, • Organised, adaptable and eager to learn, • Comfortable working towards goals and performance targets, • Previous sales, customer-facing or commercial experience is beneficial but not essential, • No recruitment experience? No problem — we’re looking for potential, attitude and determination Why Harvey Nash and what’s in it for you? At Harvey Nash, we invest heavily in people, careers and long-term success. Here, you’ll enjoy: • A structured training programme designed to fast-track your development, • Immediate access to a warm desk with live jobs and active client demand, • Clear career progression pathways into senior and leadership roles, • One of the best commission structures in the market with uncapped earning potential, • Mentorship from award-winning Financial Services recruitment specialists, • The opportunity to work within one of the most exciting and high-value technology markets, • Access to market-leading tools, technology and data, • A collaborative, fun, supportive and high-performing culture, • Hybrid working and a vibrant London office environment, • Incentives including team socials, lunches, awards programmes, volunteering leave, birthday leave and additional holiday purchase options and more! Apply Now If you’re entrepreneurial, tenacious, and ready to launch a career in tech recruitment with rapid growth and earning potential, come and join the #HomeOfTheBest.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: • Operate as the lead point of contact for all clients', liaising with the relevant teams at Global-e to ensure a quick and swift process., • Develop a trusted advisor relationship with key accounts, mainly with C-levels., • Generate revenue though up-selling and cross-selling existing accounts., • Proactively identify expansion opportunities in addition to any red flags., • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs., • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices., • Build and maintain strong and long-lasting client relationships. Requirements: • At least 3+ years experience in an Account Management or Customer Success Manager role., • Prior B2B experience in a software, logistics or SaaS company preferred., • Proven ability to manage multiple projects at a time., • Experience in generating revenue by expanding on an existing book-of-business., • Experience in delivering client-focused solutions based on customer needs., • Strong analytical skills with the ability to present data and trends to internal and external clients., • Excellent verbal and written English communications skills., • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels, • Excellent listening, negotiation and presentation skills., • BA/BS degree or equivalent preferable., • With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary.

RAMP Global is the engine powering global hiring. We enable companies to source, manage and pay suppliers and contractors across 140+ countries through a single, digital first platform. With a network of 23,000+ talent partners and deep enterprise experience, we help companies move from fragmented talent sourcing, agency and contractor management to fully optimised, data-driven workforce platform. We work with blue-chip customers including Panasonic, Siemens, Canon, Marriott, SoftwareOne, Strada and AIG. If you are a proven Product Manager ideally with experience in the HR technology space please APPLY now. Note this role is office focused in London and NOT suitable for fully remote. Role Overview This role is particularly suited for an Associate or Junior Product Manager looking to make their next move. You will be a key part of the Product team, working directly with our inhouse Development function. This role requires a blend of strategic thinking, technical expertise, and excellent communication skills. A critical element will be the creation and ownership of detailed specification documents for the development of individual product features. If you are hardworking, sociable and looking for a new challenge in a fast-moving, high growth technology business, then get in touch! Our Ideal Person We will ultimately hire this individual based on personality, attitude, drive and organisational skills. We can provide training and support on the key elements of the job, but our ideal person will be a quick learner, highly organised, proactive, and an engaging personality who is able develop great relationships with their team and clients. Skills and Desired Experience • 3+ years of product management experience in a technology/platform environment is essential, • Experience with HR technology or a platform supporting an RPO, MSP, EOR, Contractor Management or Vendor Management business would be advantageous, • Strong understanding of the recruitment marketplace, in particular contractor and temporary hiring would prove valuable, • Experience fielding, scoping and prioritising product requirements and requests from a diverse customer base, • Highly organised with an ability to create detailed specification documents to inform the build process, • Exceptional communication and interpersonal skills, with the ability to effectively convey complex concepts to disparate audiences, • A keen interest in the role AI will play in delivering enhanced value and improved processes, • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities., • Experience with data analytics and using metrics to drive product decisions., • Strong user experience (UX) and user interface (UI) design sensibilities. Key Responsibilities • Prioritize features and enhancements based on strategic goals, customer feedback, and market demand., • Collate and confirm product requirements, create user stories, and produce detailed product specification documents., • Work closely with Development, Design, Marketing, Sales, and Customer Support teams to ensure successful product development and launch., • Help define and drive the product vision and strategy in alignment with company goals and market needs., • Help plan how we further embed AI into our platform to deliver improved efficiencies and new, innovative products,, • Facilitate effective communication and collaboration among stakeholders to drive product success., • Support management of the entire product lifecycle from idea to launch, and through subsequent iterations., • Engage with customers to gather insights, validate product ideas, and ensure a deep understanding of their challenges and requirements is reflected in the product road map., • Define and track key product metrics to measure success and identify areas for improvement., • Utilize data-driven insights to make informed decisions and optimize the product. Company Benefits • Participation in company share option scheme, • Regular team incentives and quarterly bonus, • Central London office, remote working 1 day, • Monthly team nights out, • Weekly team Deliveroo, • Annual wellness allowance, • Season ticket loan, • 25 days holiday

Balfour Beatty has an exciting opportunity for a Senior Planning Manager to join our outstanding Major Projects team to work at our Old Oak Common development in London – join us and be part of the largest construction project in the UK. HS2s new c. 1 billion Old Oak Common station will become the UKs best-connected rail station once completed. Our Balfour Beatty VINCI SYTRA joint venture will be responsible for the final design, construction, and commissioning of the station in Northwest London. Upon completion, the new station will boast six underground platforms and up to eight platforms on the adjacent Great Western Main Line. Old Oak Common will also provide highspeed rail services to the Midlands, central London, Scotland, and the North, as well as direct services to three major airports. Incorporating passenger and retail facilities, the new station will provide an exceptional customer experience for both passengers and visitors to the station. What you'll be doing • Expert in identifying planning scope, major constraints, and contract requirements alongside identifying major quantities and factors affecting the programme., • Lead planning processes, overseeing the development of key deliverables such as programs, planning philosophy, presentations, and reports., • Guide planners in formulating strategic programmes, ensuring alignment with organizational goals., • Drive effective planning strategies to achieve project success., • Contract: Offer strategic guidance throughout the contract stage, overseeing the Senior, • Planning Team in producing, managing, and maintaining the Contract Programme., • Ensure meticulous alignment with planning procedures and actively contribute to the project's overall success under the leadership of the Planning/Project Lead., • Displaying and evaluating the project critical path, advising the project team of the results and any appropriate corrective action alongside producing and maintaining project baselines, and execute the change control process as appropriate., • Resource Management: Expertise in managing labour, equipment, and materials efficiently to meet project objectives while minimizing costs and delays., • Contract Management: Manage contracts with subcontractors and suppliers, monitoring performance, and resolving contract-related issues. Provide planning expertise to support the commercial team with compensation events, early warnings, delay analysis, and claims. Provide planning expertise to support the commercial team with compensation events, early warnings, delay analysis, and claims. Who we're looking for • 10+ years' experience in planning roles within major construction or infrastructure projects., • Strong background in contractor-side planning on complex programmes., • Experience managing planners and leading planning functions., • Expert-level proficiency in Primavera P6., • Proven experience in construction sequencing, logistics, delay analysis, and EVM., • Experience interfacing directly with clients on major projects. Why work for us Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits: • Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow., • 25 days paid annual leave (pro rata), • Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave, • Pension, share incentive plan, volunteering leave, recognition schemes and much more…

AI Client Onboarding & Adoption Lead / AI Customer Success & Enablement Lead | £80-120k + bonus | AI-SaaS Start-Up (Online learning products) | Hybrid (Remote work + Domestic Travel) We’re hiring an AI Client Onboarding & Adoption Lead / AI Customer Success & Enablement Lead/ Client AI Training & Adoption Manager for a fast-growing b2b2c SaaS start-up. Their AI-powered learning platform helps companies train their employees to use AI effectively in their everyday work. Designed to make AI practical, approachable, and empowering, the platform enables teams to unlock tangible business value from AI technologies. They're a small but growing team, including two founders, one of whom previously built and successfully sold a business for $110M. The Role: We’re looking for a hands-on, client-facing professional to lead AI adoption and onboarding. You’ll work directly with clients, showing them how to use the platform, guiding their teams, and ensuring adoption delivers real impact. Key Responsibilities: • Train and guide clients on using the AI platform., • Design and run programs that drive adoption across client organisations., • Act as the main point of contact for client engagement and support., • Work closely with executives to demonstrate the business value of AI., • Provide feedback to improve the platform based on client needs. Key Experience: • 7+ years in customer success, training, or enablement (SaaS experience helpful)., • Strong understanding of AI and ability to explain it to business leaders., • Confident engaging with c-suite and senior stakeholders., • Hands-on, consultative, and able to travel to client sites., • Commercially aware, bridging AI capability with business outcomes. This client cannot offer visa sponsorship.

Location: Hybrid. Remote working with 1-2 days per week from our London or Oxford offices Position type: Full-time About Secaro Secaro is a supply-chain intelligence platform helping organisations reduce risk and build long-term resilience. We help organisations identify hotspots, unlock efficiencies and lower environmental impact, moving beyond reporting to meaningful action. We do this through making primary supply-chain data accessible, consistent, and reliable and helping businesses implement clear actions to improve their business performance and wider societal impact. The team The Customer team leads the development and delivery of programmes that help global supply chain businesses transition to low carbon, high efficiency operations. Working alongside sustainability, product, operations and data teams, we design scalable interventions that support businesses across diverse geographies and sectors. Reporting Structure This position reports to the Customer Director. Job Summary and Objective We are seeking a Programme Manager to lead the delivery of a new portfolio of Secaro programmes working in supply chain sustainability. This is a high-impact, customer-facing role responsible for orchestrating cross-functional teams, driving programme execution and ensuring successful adoption of Secaro’s solutions. The Programme Manager is responsible for developing, operating, and continuously improving a programme designed to help businesses across global supply chains adopt clean, low carbon solutions. The programme will enable businesses - often operating in resource constrained or highly variable regulatory environments - to understand the different operational projects that can drive down carbon, access trusted partners, and overcome technical, financial, and behavioural barriers. Resources may include technical guidance, financial support, digital learning modules, supplier decision support tools, case study libraries, live events, recorded training, and a network of vetted delivery partners offering preferential support for participating businesses. The Programme Manager will work closely with Key Account Management, Sales, Marketing, Partnerships and Product teams to deliver seamless, high-quality outcomes for clients while acting as a trusted advisor and evangelist for Secaro’s programme offerings. As our clients continue to expand their supply chain decarbonisation ambitions, our programmes will play an increasingly central role in enabling real world emissions reductions. Over time, it is envisaged that this position will expand to include management of a portfolio of sustainability programmes that work in clean heat, active pharmaceutical ingredients, compliance with emerging regulations and more. Success in this role requires a blend of technical understanding, user centred design, global stakeholder engagement, and strong programme management. Requirements | Principal Responsibilities: Programme Design & Delivery Lead the design and continual refinement of programmes for businesses within global supply chains, ensuring content, tools, and resources address the diverse needs of businesses operating across multiple countries and sectors. Shape end-to-end user journeys that make complex decarbonisation topics accessible to SMEs and large suppliers alike. Work with product and engineering teams to articulate programme requirements and ensure that they are delivered by the platform. Supplier & Client Engagement Work with the Go-To-Market (GTM) teams, Key Accounts and their suppliers to understand regional constraints such as technology availability, workforce skills, cost barriers, and differing policy landscapes. Translate these insights into targeted content and phased upgrade pathways that help suppliers progress from awareness to implementation. Monitoring, Reporting & Impact Develop KPIs to track supplier engagement, technology uptake, readiness scores, and estimated emissions impacts (especially across scope 1 and scope 3). Produce regular insights for internal teams and client organisations to demonstrate progress. Representation & Advocacy Represent the Programme in industry forums, working groups, and sector events related to supply chain decarbonisation. Ensure consistent communication and visibility of the Programme across our global networks. Knowledge, Skills, Qualifications and Experience Strong understanding of sustainability and decarbonisation, particularly relating to manufacturing operations (e.g., heat pumps, efficient thermal processes, electrification) and supply chain dynamics. Ability to translate technical content into accessible learning experiences for global business audiences. Robust programme management abilities across multiple concurrent workstreams. Excellent communication skills and comfort engaging with stakeholders across cultures, languages, and business maturity levels. Creative content design thinking with the ability to coordinate external design/technical specialists. Multilingual capabilities are a plus. Experience: Essential 7+ years’ experience in programme management, preferably in sustainability, energy, or climate-tech. Prior experience in consulting (strategy, management, or sustainability consulting preferred). Proven track record of delivering complex, cross-functional programmes Experience developing learning programmes, guidance materials, or capability building resources - ideally in climate, energy, sustainability, or technology adoption. Experience working with cross-functional teams (Sales, Product, Partnerships) Desirable Experience of working with or within global supply chains, manufacturing networks, or multinational business ecosystems. Experience delivering programmes across multiple regions. Experience with clean heat technologies (e.g., heat pumps, district heating, energy systems) Experience leveraging technology to engage audiences on sustainability issues. Knowledge of regulatory and policy frameworks that govern sustainability. Skills: Excellent stakeholder management and client-facing communication skills. Ability to operate across technical and commercial domains. Proven ability to build and manage relationships with technical organisations, suppliers, and external stakeholders. Skilled at designing content that resonates with businesses of different sizes, cultures, and technical capabilities. You are: Passionate about accelerating adoption of sustainable projects across global supply chains. Self-motivated, with a strong work ethic and commitment to high quality delivery. A relationship builder who enjoys collaborating with partners, clients, and suppliers. A clear communicator who can demystify technical concepts. A strategic thinker and practical problem solver. Organised, methodical, and focused on high impact priorities. Curious about new technologies, supply chain realities, and global market contexts. Comfortable in fast-paced, evolving environments. Motivated by making a real contribution to climate action. We believe in equal opportunities: Secaro (the sole trading company of 2degrees Ltd) is an equal opportunities employer. We are committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of gender, marital status, race, colour, ethnic origin, sexual orientation, age or disability, and that all appointments are made purely on the basis of merit. GDPR Any personal data we collect from you as part of a recruitment process will be processed in accordance with the GDPR. Our Privacy Policy can be found on our website https://secaro.io/

We need a digital product lead who knows both ends of app delivery to help us develop and improve our customer-facing B2B data and content apps/products, and help us visualise and dashboard internal data. Ideally you'll have worked in media or agency on customer or internal apps or digital products (such as data presentation, directories or similar products), and have a good understanding and interest in how to drive uptake and commercial success of anything customer-facing, and be able to get your hands dirty on data sources and working in SQL and Azure and PowerBI (or very similar, like Tableau); you might also have worked on web apps and/or be used to CMSs and UIs like Wordpress. Key details: • Pay: £40,000-£50,000pa DOE plus up to £10,000 bonus programme, • Full time – hybrid (generally 2-3 days in office / 2-3 days remote p/w), • We would consider a four-day week PT applicant, for pro rata salary Benefits include: • 25 days (pro rata) annual leave, plus a day off for your birthday, and Xmas Eve (on top of all statutory holidays applicable to % of full-time role), • Generous Westfield health cover for everyday healthcare, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on a Friday, even earlier on payday, • Free fortnightly online yoga session, • Free access to our Mortlake office's micro-gym, • Eye tests funded, • Flu jabs funded Burlington Media Group needs a digital product lead to be responsible for the success of our digital products. We operate a range of digital products, from our customer-facing directory intelligence service Unicorn to our magazine content apps, but we want to do more both internally and externally – such as creating internal products to bring data sources together to help us understand who’s consuming our content, to building microsites and/or apps to deliver our market research data to audience groups. All this digital estate needs developing, managing and maintaining – and creating - by a dedicated digital expert who’s had experience in building and product-managing digital apps, and has a keen understanding of the technologies underlying digital content and data delivery to business audiences. You’ll be deeply involved in the commercial and technical sides of our Unicorn contact intelligence product. You’ll also be at the heart of the development of the digital content app for our flagship media brand, Briefing. You’ll be building dashboards to help us crunch market research data and ideating ways to take that data to audiences. You’ll advise the business on its implementation of digital products for its own use. You’ll be a key member of the team to think about how AI could be used judiciously in the business to deliver outstanding outcomes. You’ll be responsible for helping shape and delivering our digital product strategy, and be a significant stakeholder in Unicorn customer success, go-to-market planning and value proposition definition. Preferred business experience and skills • 2+ years’ digital product experience (eg app developer, product owner, product manager, junior product manager, data journalist or similar) within media, research or software, • Experience of data information products an advantage, • Legal / professional services sector experience an advantage but not essential, • Official/certified training in product management would be an advantage, verifiable in-role training also advantageous, • Experience of working with the full stack of digital technologies that make up data products and apps, from databases/lakes to presentation layers, • A commercially focused mindset Overview The digital product lead is a mix of technical capability and commercial thinking, because eveyr product you’ll work on will either be part of a paid-for service, or itself be the paid-for service, or be building data systems that help us drive revenue. You should be the kind of person who can balance the worlds of technical product development in a highly organised and time-bound manner, and of commercial outcomes with a keen eye on helping the business win and retain clients and deliver added value to paying subscribers. You will in be a team of one but you will not be alone, with access to internal dedicated assistance and outside technical/dev and DPO capabilities, and team growth in the plan as we bring in revenue. This means you'll need to get your hands dirty on the guts of the products and service BAU, as well as being able to think and act strategically. What do we need a digital product lead to do? Here’s a non-exhaustive list Strategic • Understand and communicate to others how the business’s digital products work and relate to each other and to the business’s data assets, • Form an understanding of how innovations and ideas in one area of product development might add value in others, • Form an understanding of how innovations and ideas in product development might add value in other areas of the business, and be alive to opportunities in digital product development coming from activities elsewhere in the business eg events, • Help the CEOs and the SLT to create strategies that leverage outward-facing digital products, and suggest and help design/build internal products that help us make data-led decisions Operational, across all customer-facing products and services • Carry out customer listening with existing clients and prospects to determine what they think of products/services, what would get them to renew/buy, and how to develop the products in line with customer needs, • Be the primary POC for ad hoc and regular contractors working on our customer-facing digital products and services, • Maintain a focus on legal and compliance issues relating to the products, • Work closely with the sales team on prospect targeting and pipeline, • Help the wider business understand what you are doing, how and why, and to communicate product development and commercial progress, • Record and report on business spend relating to products Unicorn - our PowerBI-based contact and company account directory • Hold operational (spend) financial responsibility for Unicorn, • Act as the expert in the room for the Unicorn product with the commercial team, and take part in sales calls and demos with prospects and help get them ‘over the line’ and capture renewals, • Own the Unicorn product roadmap, planning and delivering continuous product improvement, across:, • >> The data points the service should store; including creating the processes to source and build that data, • >> Back-end and front-end improvements, • >> Integration with other Burlington Media platforms, • Manage third parties such as our data verifying/cleansing partner, • Work with internal and external stakeholders on the ongoing development of go-to-market strategy, including creating/being involved in marketing materials and content creation Briefing - our flagship B2B content brand • Be the channel between the business and external solutions providers involved in developing and maintaining the Briefing content app, • Be a part of goal setting and roadmap development for the Briefing content app in line with business and editorial strategy, • Help the team/lead and guide creation of internal dashboards and datasets to understand usage of the app and content, • Ideate and design and even oversee design/build for future digital products that relate to, lie inside of or add value to Briefing content subscriptions Skills we think you will need • Agile working. You’ll need to be able to prioritise work, manage resources, deliver MVPs to scope and iterate based on customer insight. You’ll set and measure outcomes so we are clear on what ‘good’ looks like., • Experience of working within constraints. You can identify constraints, can communicate these to stakeholders and work within them. You will also know how to challenge the validity of constraints and be creative in problem-solving. You can ensure standards are being met while avoiding scope-creep., • Financial ownership. You will understand the need for commercial goals for the business unit and your part in achieving them. You will need to create mini business cases/explanations for spending and developlment. You should be able to prioritise spending based on return on investment., • User focus. You will need to be our user researcher and represent users internally, especially for Unicorn. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used., • Life-cycle perspective. You should be able to manage product phases and recognise when to move from one stage of a product life cycle to another, making sure you bring the business with you., • Operational management. You should know how to design operational processes for the running and maintenance of products or services throughout their product life cycle. You can redesign operational processes, amend existing processes, and plan and put into operation the stages of a new product or service development. You can act as the escalation point for operational issues and can fix complex operational issues. You know how to overcome operational constraints to deliver a successful product or service., • Best practice awareness. You know the fundamentals of product management best practice and how to apply tools, terms and concepts in a variety of ways. You can be flexible, consider new ways of working and adapt to change. You are comfortable at introducing others to new concepts and strive to keep yourself abreast of the best ways of working., • Strategic ownership. You will need to know how to get buy-in from the business. You can work with scant information and explain it in abstract terms. You can develop a strategy for the product over time.

AI Automation Product Manager Our client, a fast-growing premium ticketing marketplace in London, is hiring an AI Automation Product Manager to design and deliver agentic software solutions built on top of LLMs. This is a hands-on product role for someone who understands how agentic systems actually work — multi-step reasoning, tool calling, memory, escalation logic, human-in-the-loop design — and can translate that knowledge into solutions that solve real operational problems. You'll embed with internal teams across customer service, sales, operations, marketing and finance to understand how work gets done today, then work with a remote team of AI Engineers to spec and ship AI agents and copilots that meaningfully change how that work gets done. You'll be the bridge between the business and the engineering team. That means you need to speak both languages fluently. What You'll Do • Identify, prioritise and define opportunities to replace or augment manual workflows with agentic AI solutions, • Spec out how agents should behave end-to-end — tools they can call, decisions they can make autonomously, when they must escalate to a human, and what guardrails are in place, • Translate business workflows into structured requirements for AI Engineers — agent instructions, tool permissions, data sources, edge cases and acceptance criteria, • Work closely with remote AI Engineers throughout build, testing and iteration, • Design human-in-the-loop experiences where staff can review, approve, edit or override agent outputs, • Define success metrics for each agent and own the evaluation, piloting and rollout process, • Drive adoption across internal teams — training, documentation and ongoing feedback loops, • Maintain a prioritised backlog of agentic automation opportunities What You'll Need • Solid understanding of how LLM-powered agentic systems work in practice — tool calling, RAG, memory, orchestration, prompt design, guardrails, • Background in Product Management, Business Analysis or a similar role where you've shipped AI or automation products, • Experience specifying or delivering agentic tools, AI copilots, chatbots or LLM-powered workflow automations, • Ability to write clear, structured requirements that engineers can build from — user stories, workflow diagrams, business rules, edge cases, • Comfortable working with a remote engineering team and acting as the day-to-day product bridge, • Strong stakeholder management — able to work across technical and non-technical teams with equal ease, • Commercially minded: focused on measurable impact, not impressive demos Bonus Points For • Hands-on experience with agentic frameworks or tools — LangChain, LangGraph, CrewAI, AutoGen, or similar, • Experience with orchestration and automation platforms like n8n, Make or Zapier, • Familiarity with evaluation, red-teaming or safety design for agentic systems, • Background in e-commerce, marketplaces, ticketing or customer service operations, • Experience with tools like Retool, Intercom, Zendesk or HubSpot in an automation context Location Hybrid — 2-3 days per week in our client's Victoria, London office. The AI engineering team is remote, and this person is the critical link between them and the wider business — so being visible and trusted in-person matters. If you know how agentic systems work, can get under the skin of how a business operates, and want to ship AI products that make a genuine difference to how people work — please apply or send your CV.

Senior Customer Success Manager - Influencer Marketing Agency & SaaS Tech This is 9 month Maternity Cover fixed term contract x2 days in the Central London Office Up to £70k base (possibly more) Pro Rata I’m currently partnering with a fast-growing, AI-powered global influencer marketing agency that is shaping the future of creator marketing—where data, creativity, technology, and performance come together. This agency works with leading enterprise brands across fashion, beauty, and e-commerce to deliver culturally relevant creator campaigns at scale. Backed by Series A funding and powered by a proprietary technology platform, they are known for delivering high-performing creator activations with guaranteed results. The Opportunity They’re looking for a Senior Client Solutions Manager to join their Client Solutions team. This role sits at the intersection of client partnership, strategy, and execution. You’ll own a portfolio of enterprise accounts, acting as a trusted advisor while driving strong delivery, retention, and growth. This role is ideal for someone who thrives in a fast-paced environment, thinks proactively, and knows how to turn strategy into action. Key Responsibilities Client Leadership • Serve as the day-to-day lead for multiple enterprise brand clients, • Build trusted, long-term client relationships and act as the primary point of contact, • Represent the client internally, aligning cross-functional teams to deliver against goals, • Identify opportunities for account expansion across new markets, formats, or creative solutions Strategic Communication & Reporting • Translate insights, performance results, and feedback into clear strategic recommendations, • Deliver polished, executive-ready updates, presentations, and performance reports, • Partner with strategy and product teams to communicate results against KPIs and inform future planning Campaign Execution Oversight • Own timelines, scopes, deliverables, and overall quality of execution, • Ensure campaigns are delivered on-brand, on time, and on budget, • Anticipate challenges and drive solutions quickly to maintain momentum, • *You will not be running the campaigns yourself as they have Campaign Managers doing that role Growth & Retention • Play a direct role in client retention and revenue growth, with accountability for Net Revenue Retention, • Align campaign strategy to client objectives and stakeholder success metrics, • Build long-term partnerships that lead to repeat and expanded business Project & Performance Management • Lead large-scale creator programs from kickoff through wrap, • Track performance, forecast outcomes, and use insights to guide both execution and long-term strategy What They’re Looking For • 3–5 years of experience in influencer marketing, creator partnerships, in a client-facing account management / CSM role, • Strong understanding of creator ecosystems and platform dynamics, particularly TikTok and Instagram, • Experience managing and growing enterprise-level accounts, • Strong commercial awareness and ability to connect performance to retention and growth, • Excellent communication skills across both client-facing and internal audiences, • Highly organized, detail-oriented, and accountable, • Comfortable working in a fast-paced, remote-first environment Please click apply if this sound interesting and you got what it takes! Ultimate Asset is proud to be an equal employment opportunity employer. We do not discriminate based upon race, colour, gender, sexual orientation, gender identity, gender expression, age, status, origin, disability, or any other basis covered by law. All employment is decided on the basis of merit, qualification & business need. We celebrate diversity and encourage you to apply to opportunities here at Ultimate Asset. 🌐 Check out some of our other opportunities at https://ultimateasset.com/jobs/ 👉 You can also keep up to date on all the latest roles across the Ultimate Asset team via Instagram https://www.instagram.com/ultimateasset/ Or simply follow us on LinkedIn https://uk.linkedin.com/company/ultimateasset;

Junior Customer Success Manager – Europe (remote + regular travel across EMEA) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a presence in over 30 countries and significant round of funding, they are exceptionally positioned for further growth. The Role You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Key Responsibilities • Support clinical onboarding and user training at hospital sites across the EMEA region., • Build and maintain strong relationships with clinical and operational stakeholders., • Monitor platform adoption and proactively flag any account risks to senior management., • Assist with site installations and ensure project delivery milestones are met., • Document all customer interactions and maintain accurate records within the CRM., • Act as a flexible resource to provide team coverage across various territories as needed. What they are looking for • 1–2 years of experience in a customer-facing role within healthcare or MedTech., • Fluency in English plus professional proficiency in French, German, Italian, or Spanish (additional European languages are a plus)., • A self-motivated, organised approach to managing multiple projects across geographies., • Valid driving license and a total willingness to travel., • Exceptional interpersonal skills with the ability to build trust quickly and present clinical data to varied audiences., • A degree in a scientific or technical discipline is highly desirable. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

Encompass Corporation is seeking a Customer Success Manager (French Speaking) to join its team in London. The ideal candidate is fluent in French and English, with proven experience in customer success or account management. This role involves supporting Tier 1 financial services customers while ens

Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast — and we’re looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn’t just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK’s fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner – “Innovation in Legal Services” (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We’re building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we’d love to hear from you. ------------------------- The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 – Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 – Best AI Implementation UK Business Awards 2024 – Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 – Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 – AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds – Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 – Kent Lawyer of the Year – Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered — bringing consistency, speed, and accessibility to businesses globally. The Opportunity You’ll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you’re someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You’ll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We’re Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1–2 years’ experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you’re ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Role : Product Designer Duration : 6 months Location : London Overall purpose of the role We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details. Key Skills Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio. App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design. Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries. User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software. Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail. Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business. Key Responsibilities Execute design uplifts to align with the new brand look and feel. Create workflows, build prototypes in Figma, and manage the end-to-end user experience. Liaise closely with stakeholders to present and articulate your design decisions clearly. Work independently on your core projects while sitting alongside a wider team of Service and Product Designers About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Role : Product Designer Duration : 6 months Location : London Overall purpose of the role We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details. Key Skills Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio. App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design. Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries. User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software. Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail. Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business. Key Responsibilities Execute design uplifts to align with the new brand look and feel. Create workflows, build prototypes in Figma, and manage the end-to-end user experience. Liaise closely with stakeholders to present and articulate your design decisions clearly. Work independently on your core projects while sitting alongside a wider team of Service and Product Designers About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Role : Product Designer Duration : 6 months Location : London Overall purpose of the role We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details. Key Skills Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio. App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design. Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries. User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software. Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail. Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business. Key Responsibilities Execute design uplifts to align with the new brand look and feel. Create workflows, build prototypes in Figma, and manage the end-to-end user experience. Liaise closely with stakeholders to present and articulate your design decisions clearly. Work independently on your core projects while sitting alongside a wider team of Service and Product Designers About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Role : Product Designer Duration : 6 months Location : London Overall purpose of the role We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details. Key Skills Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio. App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design. Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries. User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software. Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail. Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business. Key Responsibilities Execute design uplifts to align with the new brand look and feel. Create workflows, build prototypes in Figma, and manage the end-to-end user experience. Liaise closely with stakeholders to present and articulate your design decisions clearly. Work independently on your core projects while sitting alongside a wider team of Service and Product Designers About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Job Title: Business Development Manager - Datacentres Location: Remote Salary: Competitive Type: Permanent Sector: Enterprise & Datacentres Job Description In this role, you will be responsible for generating and securing new business opportunities to achieve sales growth targets and commercial success. The role requires a talented, driven, and dynamic business development professional, who is technically competent and capable of conversing at C-Level. Working within the Enterprise & DC sector, you will be experienced in solution selling and will have a track record of confidently and effectively meeting company targets through delivering growth across target accounts and existing clients across market sectors. The successful candidate will be a self-starter, who is experienced in developing and closing sales opportunities, and who will live and breathe our core values of collaboration, community, creativity, humility, and service. Core Responsibilities Embrace and present North’s value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve sales growth targets. Capture and manage business opportunities using the businesses CRM system. Provide accurate and regular sales forecasting. Qualifications Minimum of 3 years’ experience in a similar role particularly in Security systems services and solutions is essential, with further understanding of physical network infrastructure, OT System architectures, connectivity & IoT being advantageous. Experience of working with Datacentre &/or Telecommunication customers and procurement through Frameworks. Critical thinker with detailed understanding of value driven and transformation selling techniques. Highly communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Effective time management and prioritisation skills Customer focused with experience of building meaningful relationships and driving customer retention Ability to work under pressure, managing multiple workstreams across a fast-paced environment Benefits We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK www.north.tech

Role : Product Designer Duration : 6 months Location : London Overall purpose of the role We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details. Key Skills Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio. App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design. Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries. User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software. Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail. Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business. Key Responsibilities Execute design uplifts to align with the new brand look and feel. Create workflows, build prototypes in Figma, and manage the end-to-end user experience. Liaise closely with stakeholders to present and articulate your design decisions clearly. Work independently on your core projects while sitting alongside a wider team of Service and Product Designers About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Role : Product Designer Duration : 6 months Location : London Overall purpose of the role We are looking for a Product Designer to join our Customer Care team for a 6-month contract, stepping in to cover a maternity leave secondment. You will be working within the Barclays Financial Assistance (BFA) team, playing a crucial role in helping customers who are in financial trouble recover into a positive financial status. You will focus on 2-3 key projects, including a tactical delivery to uplift the current customer journey to the new Barclays look and feel, as well as designing income and expenditure forms to better understand customer details. Key Skills Design Experience: A solid product designer (beyond a purely junior level) with a strong portfolio. App Design Focus: Strong understanding of app design and mobile interfaces, as opposed to exclusively desktop design. Technical Proficiency: Highly skilled in Figma, with the ability to confidently use and adapt blueprint design libraries. User Research: Experience with remote and 1:1 user research, ideally using Maze or similar research software. Soft Skills: Excellent stakeholder management, strong organizational and time management skills, and great attention to detail. Background: Financial services or banking experience is not required, but previous experience in a larger organization is highly preferred to help you easily adapt to the scale of the business. Key Responsibilities Execute design uplifts to align with the new brand look and feel. Create workflows, build prototypes in Figma, and manage the end-to-end user experience. Liaise closely with stakeholders to present and articulate your design decisions clearly. Work independently on your core projects while sitting alongside a wider team of Service and Product Designers About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Job Title: Sales Manager - EdTech / SaaS Salary: £65,000 - £75,000 + commission Location: Remote About our client Our client is a specialist training management platform built for organisations delivering apprenticeships and skills training, including independent training providers, colleges, universities and employers. The platform supports end-to-end delivery across areas including apprenticeships, Skills Bootcamps, Adult Skills Fund provision, apprenticeship units, Foundation Apprenticeships and Study Programmes. The platform helps providers streamline programme design, enrolment, compliance, learning delivery, evidence capture, funding management, learner progress tracking and business intelligence reporting. Its proposition is built around reducing administration, improving visibility, supporting compliance and giving providers clearer insight into learner and business performance. The Opportunity Our client has been successful in opening up new logos across the independent training provider marketplace and is now looking to build on that momentum. The business wants to continue growing its ITP footprint while moving more aggressively into the FE and HE sectors. This is a key commercial leadership role for someone who understands complex EdTech/SaaS sales, can lead and develop a growing business development team, and can help increase market share across funded learning, apprenticeships, study programmes, NEET provision and wider skills delivery. The Role The Sales Manager will lead the new business sales function, supporting the existing two BDMs while helping to hire and onboard two additional BDMs, with a further planned hire in 2027. The role will combine hands-on sales leadership, coaching, pipeline management, market strategy and direct involvement in larger, more complex opportunities. This person will be expected to bring structure, energy and commercial pace to the team, while ensuring the sales approach remains consultative, credible and aligned to the needs of training providers, colleges, universities and employers delivering funded learning. Key Responsibilities • Lead, coach and develop a growing team of Business Development Managers focused on new business acquisition., • Support the recruitment, onboarding and performance management of two additional BDMs, with a further planned hire in 2027., • Drive new logo growth across ITPs while helping expand more aggressively into FE and HE., • Develop and manage a high-quality pipeline across apprenticeships, study programmes, NEET provision, Skills Bootcamps, ASF and wider funded learning markets., • Support BDMs through lengthy, complex SaaS sales cycles involving multiple stakeholders, procurement processes and senior decision makers., • Work closely with marketing, product, customer success and senior leadership to sharpen messaging, campaigns and market approach., • Lead from the front on larger strategic opportunities, including demos, stakeholder mapping, commercial proposals and negotiations., • Use CRM data and sales metrics to improve forecasting, conversion, activity levels and pipeline quality., • Build strong relationships with senior leaders across training providers, colleges, universities and employer providers., • Represent our client professionally at sector events, conferences and networking opportunities. Ideal Candidate • Proven sales leadership experience within EdTech, SaaS, education technology, training technology or a closely related software environment., • Strong understanding of complex B2B sales cycles, ideally into education, skills, apprenticeships, FE, HE or funded learning markets., • Experience managing, coaching or mentoring BDMs or new business sales professionals., • Comfortable selling to multiple stakeholders including CEOs, COOs, Commercial Directors, MIS/Data leads, Quality Directors, Curriculum leads, Finance and Procurement., • Commercially sharp, consultative and able to translate platform capability into clear business value., • Credible with senior decision makers and able to operate at both strategic and hands-on levels., • Strong pipeline discipline, CRM usage and forecasting capability., • Knowledge of apprenticeships, study programmes, NEET provision, Skills Bootcamps, ASF, FE or HE would be highly advantageous., • Ambitious, resilient and comfortable working in a growth-focused SaaS environment. Package • £65,000 - £75,000 basic salary, depending on experience., • Commission / bonus package., • Opportunity to lead and shape a growing commercial team., • Chance to join a respected EdTech/SaaS business with strong momentum in the training provider market and significant growth potential across FE and HE. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Sales Director - UK Location: UK (Remote/Field-based) Type: Full-time | Senior Leadership The Opportunity An ambitious challenger in the Backup & Storage space - a US-headquartered technology vendor taking on the market's legacy giants - is looking for a dynamic and hands-on Sales Director to lead and accelerate revenue growth across the UK. This is a role for someone who wants to be in the market - opening doors, closing deals, and building something - not sitting behind a dashboard. If you're an administrator looking for a reporting role, this isn't for you. If you're a business driver who thrives on impact, read on. What You'll Be Doing Driving Revenue You'll take personal ownership of UK bookings performance, working alongside Territory Managers to progress and close deals. You're hands-on and comfortable being in the room when it matters. Channel & Partner Development You'll act as a channel manager in your own right - identifying gaps, recruiting new partners, re-energising underperforming ones, and building strong relationships with key resellers and system integrators. Business Development You'll open doors at enterprise accounts, support your team in accessing strategic opportunities, and develop new business that builds long-term, scalable revenue. Alliance Management You'll build and maintain joint go-to-market relationships with key technology alliance partners (think Veeam, Commvault-level relationships), driving collaborative pipeline and maintaining a strong presence with their teams. Team Enablement You'll coach and support Territory Managers and Sales Engineers, remove blockers, improve win rates, and ensure your team is set up to sell - not buried in admin. Large Deal Involvement When strategic deals are on the table, you're in the room. You'll lead on deal strategy, negotiations, and closing, and act as an escalation point when needed. What Success Looks Like A stronger, more active partner and channel ecosystem Consistent pipeline generation through partners, alliances, and direct activity Improved productivity and win rates across the Territory Manager team Growing enterprise deal flow and closures Revenue growth from ~$2.5M toward $3M+ per Territory Manager annually What We're Looking For A proven track record in senior sales roles within the enterprise technology sector - experience in Storage and Backup/Data Protection is essential Deep experience managing and developing channel partners and reseller ecosystems Strong relationships within the Veeam, Commvault, or similar alliance communities A genuine player-coach mentality - you lead from the front, not from a spreadsheet Excellent commercial instincts and the gravitas to influence at C-level UK-based with the ability to travel regularly across the territory What's on Offer £280,000 - £300,000 OTE (50/50 base/commission split) Uncapped commission - your ceiling is yours to set £9,000 car allowance Private healthcare & dental Company pension Company stock Quarterly bonuses when your team hits 100% of quarterly target - because when they win, you win Why This Role This is a high-autonomy, high-impact position at a company with a strong product, loyal customer base, and real growth ambition in the UK market. You'll have the support of an experienced leadership team and the freedom to build the business the right way. If you're ready to make your mark at a challenger brand that's genuinely disrupting the space, we want to hear from you. Interested? Apply with a CV and a brief note on your most relevant experience

Professional Services Manager- Healthcare Software Professional Services | Vendor Side. Salary up to £85K (depending on experience) plus car allowance. Fully remote with some travel to customer sites (not frequent). We are seeking an experienced Professional Services Manager- Healthcare Software to join our professional services organisation, managing a team and leading the delivery of clinical software implementations to NHS customers. This is a team management role, combining hands‑on consultancy (up to 50% billable utilisation) with line management of implementation consultants. You will be accountable for high‑quality customer delivery, team utilisation, and contributing to the commercial success of professional Services engagements. Responsibilities for the Professional Services Manager- Healthcare Software • Accountable for performance of implementation consultants, embedding consultancy principles and driving growth, utilisation, and profitability, • Align leadership strategy and vision with customer expectations and team delivery to ensure high‑quality engagements, • Develop long‑term customer relationships, grow revenue, plan for team growth and profitability, accelerate advanced delivery models, and promote consulting strategy, • Ensure consultants understand customer requirements, • Lead consultants in analysing customer workflows and configuring products accordingly, • Manage individual and team performance to meet utilisation targets, optimise project time, and address underperformance, • Provide regular management reports and maintain project trackers About you • Proven experience in a vendor‑side professional services management role (Professional Services Manager, Professional Services Team Lead, Consulting Manager, Consulting Team Leader), • Background delivering healthcare/clinical applications (Hands on implementation lead not Project Management), • Experience leading or managing consultants in a delivery environment, • Strong understanding of customer workflows and value‑based software adoption, • Commercially aware, with the ability to balance utilisation, quality and customer satisfaction, • Comfortable travelling to customer sites across the UK as required, but not frequent

I'm supporting a client within the FM/Cleaning industry, seeking an experienced Business Development Manager. My client are a friendly, well-established business that has been delivering top-quality cleaning solutions for over 25 years. Today, they service around 400 customers across southern England, including schools, offices, medical centres, and leisure facilities. Location: Remote working with two days per month at Head Office in Wokingham. Regular travel to client sites across London, Kent and Essex. Salary: £40,000-£45,000 DOE + excellent commission structure plus company vehicle or mileage allowance Hours: Monday to Friday, 8.30am - 5.00pm Reporting to: Head of Head of Sales & Marketing The Role: Spending two days a week identifying and targeting new business opportunities Book a set number of qualified appointments each week, with a focus on specific locations Travelling to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services Navigate objections and negotiate pricing effectively Build lasting business relationships, managing the sales process from lead to close Staying up to date with industry trends, competitor activities, and emerging opportunities Work closely with the operations team to ensure smooth contract transitions and successful mobilisation About you: I am looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. A solid background in direct sales (experience in cleaning or similar industries is a plus) Experience of selling a service (preferably in the cleaning/FM industry) Proven success selling contracts at a high value A proven track record in prospecting and closing deals A valid UK driver's license - travel will be expected in the role

Business Development Manager (Field Sales) £40,000 to £55,000 DOE + Uncapped Commission Remote field based role A fast-growing, award-winning energy consultancy is seeking an experienced Business Development Manager to join its expanding nationwide field sales team. This role offers a unique opportunity for ambitious sales professionals to contribute to a high-performance culture while enjoying strong career prospects and a supportive working environment. Key Benefits Competitive salary of up to £65,000 depending on experience, with uncapped commission Up to 23 days annual leave plus bank holidays, with buy and sell options Gifted annual leave over the festive period An additional day’s leave on the employee’s birthday Early finish every Friday, with a 1pm finish available to target achievers Private health insurance and access to a 24/7 employee assistance programme Company-funded gym membership Regular fully expensed social events and corporate hospitality Birthday and work anniversary gifts Full training programme and ongoing professional development support Role Overview The Business Development Manager will be responsible for generating new business through proactive field-based activity, including: Face-to-face sales, cold calling, networking, and delivering persuasive presentations Collaborating with pricing specialists to convert leads and close deals Developing and executing sales strategies, forecasting results, and tracking performance Representing the business in client meetings and industry events Managing customer accounts and maintaining accurate sales records Reporting key insights and progress to the Head of Field Sales Candidate Profile The ideal candidate will be an experienced sales professional with a strong background in field-based business development. Key qualities and experience should include: A proven track record of winning new business in a B2B environment Past experience in energy consultancy, TPI or brokerage is essential Confidence, resilience, and a positive attitude in the face of rejection Strong communication, listening, and negotiation skills Excellent time management and self-motivation Proficiency in Microsoft Office and the ability to interpret and present data * A full UK driving licence and willingness to travel nationwide While previous experience in the energy sector is preferred, candidates from other sectors with demonstrable field sales success are encouraged to apply

This is a superb opportunity to join the UK’s leading home improvement business as one of our Sales Managers. We are seeking an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE’s with qualified appointments, with industry leading training, ongoing coaching and development from local senior management to make you and your team a success. This is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for nearly 60 years. All our products are made in Britain to the highest industry standards. The quality products and excellent customer service are only made possible by having great people representing us – and we are seeking a Sales Manager to lead our local team. What you’ll be doing Leading, managing and motivating a team of self-employed Sales Executives, you’ll be proud of them and confident in developing your team using your existing and growing sales abilities. Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Marketing Agents and Area Marketing Leaders to your set targets. Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies. Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources. Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer. Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets. Preparation and presentation of regular sales reports. What we’re looking for Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Ideally, experience of recruiting self-employed Sales Professionals. Highly motivated, with the natural ability to motivate & guide people to achieve targets. Meet strict deadlines in a targeted sales environment. Excellent negotiation skills. Experience of remote meetings/sales appointments, although not essential. Have a proactive approach and results driven. Flexible towards varied workloads and working hours . Able to provide a consistently high level of customer service. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You’ll receive industry-leading training within your role to help you reach your full sales management potential. Competitive salary Basic with OTE between £50k - 100k Uncapped performance-related earnings Hybrid working arrangements Minimum 31 days holiday increasing with service Pension High street discounts employee scheme Employee Product Purchase Discount Scheme Apply today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Salesforce Customer Success Manager - £44,500 - Flexible Location (Remote Salary - £40,000) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Salesforce Customer Success Manager with a focus on Salesforce SaaS clients in the £1m-£10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Salesforce Customer Success Manager will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer base Lead and Develop the Customer Success Team Ensure structured onboarding, adoption, renewal and extension process to support sustainable growth Understand and amplify the voice of the customer through formal and informal feedback What the successful Salesforce Customer Success Manager will bring to the team You will be an experienced customer success professional who understands the customer journey and needs. Experience of revenue retention in a subscription model Track record of reducing churn and increasing lifetime customer value Ability to effectively engage stakeholders from C-Suite down to Junior Staff Experience managing mid sized customer portfolios in a SaaS or Tech services environment Here's What You'll Get in Return Salary of up to £45,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Consultancy opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work

Operations Manager Region covered: UK & Europe Fire & Security The company provides bespoke fire & security system design, installation, and support for projects across major sectors such as data centres. It focuses on delivering end-to-end solutions that cover the full lifecycle of a facility, from design through ongoing maintenance. Its work is centred on helping clients improve safety, resilience, and operational efficiency through integrated technology and service. They are looking to recruit an Operations Manager who will be will be responsible for managing the day-to-day operational activities of the Strategic Accounts department, including providing leadership, support and promoting ownership of work. You will also be responsible for all aspects of the Strategic Accounts projects' requirements for the business including always ensuring compliance with all relevant regulations and standards. Duties and Responsibilities Building and maintaining effective working relationships with stakeholders across various areas of the business Responsible for the continued professional development of team members to build a high performing and motivated team Leading and managing the team, setting performance targets to deliver agreed priorities, operational targets, KPI's, XLA's SLA's and any other measures as set out in the organisational plans Ensuring team members are aware of the company strategic objectives, mission and vision and how they can contribute towards them Ensuring effective and detailed team briefings relating to communications from across the business including the Senior Leadership Team and the Senior Management Team Developing, maintaining, and promoting good working relationships with colleagues in the Senior Management Team to ensure effective communications and teamwork Be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance Supporting sales by building and nurturing key account relationships through strategic planning and cross-functional leadership Working effectively with the Sales team to increase prospects, opportunities, and award wins Effectively identifying, building and maintaining internal key departmental contacts and stakeholder relationships to always ensure positive outcomes and cross functional working Taking ownership of the project delivery including implementing, monitoring, and developing construction programmes and financial controls to ensure individual key project performance measures are achieved Attending progress review meetings with external & internal customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business Ensuring compliance with industry standards and codes of practice, company quality and compliance standards and customer SLA's and take corrective action as appropriate Ensuring compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA's and take corrective action as appropriate Leading by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice Proactively managing the team to ensure high levels of performance and achievement of contractual SLA's Managing staff allocation and assignment to projects to ensure Strategic Accounts can meet contractual obligations Supporting the day-to-day management of the delivery teams (Project Managers and Project Engineers, Subcontractors, etc.), including regular contract review and planning meetings Producing and analysing progress reports, updating costs and forecasts as and when the business and contractual requirements Monitoring quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage Person Specification Essential Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions. Sound commercial awareness and costing of projects and contracts. Previous experience of working within Fire or Security or Data Infrastructure Extensive experience of managing remote teams. Excellent people management skills with the ability to influence, coach and mentor. Clear understanding of construction methods and sequencing. Clear understanding of construction Health and Safety requirements, including management of RAMS and sub-contractors. Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels. Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions. Demonstrable experience in achieving performance targets and driving performance through utilising metrics. Demonstrable experience in providing strong leadership and leading by example. Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines. Highly resilient, responsive, and proactive, able to adapt to daily changes in workload and areas of focus. Excellent communication skills including preparing and delivering presentations. Good Knowledge of MS products, word, excel, PowerPoint and confident using IT software. Excellent attention to detail. Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes Desirable Educated to HND level or relevant industry experience. NEBOSH, IOSH or SMSTS certification. Experience of resource Experience in Simpro or similar contract management software Good knowledge and experience of contract law and able to administer NEC3/4 and JCT CSCS card (or equivalent) For more information on the role please call Giles @ Amida

UK Sales Manager Are you an experienced Automotive Aftermarket UK Business Development Manager or UK Sales Manager with experience of welling automotive product / parts / components into the Independent / major Factor networks and Distributors and are looking for a new and exciting challenge? My client is a major overseas automotive parts supplier and distributor with an established international presence and ambitious growth plans for the UK market. They are now looking to build the same success and reputation within the UK automotive aftermarket sector. This is an outstanding opportunity for a driven and commercially focused senior sales professional who has experience developing independent factor and distribution networks. For the right individual, this role offers genuine long-term career prospects, with the opportunity to build and lead your own team of Field Sales Executives as the business grows, progressing into a future UK Sales Director position. Location - UK / Remote Salary - Up to 65K (Plus Commission and Annual Bonus OTE over £100K) - Company Car - Company Credit Card - Mobile Phone & Laptop - Annual Leave - Pension - Fully Remote Role Key Responsibilities • Grow the company's presence within the UK automotive aftermarket by developing new and existing customer relationships. Identify and secure new business opportunities while expanding sales within existing accounts. Build strong partnerships with independent distributors, motor factors, and trade customers. Develop and strengthen UK distribution and factor networks to support long-term business growth. Deliver product presentations and support customers with technical product information when required. Monitor market trends and competitor activity to identify opportunities for growth. Represent the business at trade events, exhibitions, and customer open days. Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales. Play a key role in the future growth strategy of the UK business, with the opportunity to recruit and lead a UK sales team. To apply / register your interest: JOB REF: 4346RC UK Sales Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.

Gleeson is proud to partner with a fast-growing, forward-thinking solutions provider that is transforming the supply chain and logistics landscape. Backed by significant investment, this business is driving innovation at scale and redefining how operations deliver value across the UK and EU. As a Solutions Design Manager, you'll be at the heart of this transformation, designing and implementing cutting-edge solutions that optimise warehouse and supply chain performance. You'll collaborate with leading clients, tackle complex challenges, and play a pivotal role in revolutionising logistics processes to create smarter, more efficient operations. If you're passionate about innovation, thrive in a dynamic environment, and want to make a real impact on the future of supply chain solutions, this is your opportunity to lead change and shape success. Job Title: Solutions Design Manager / Senior Work type : Remote (Client Need) Location : UK Wide. Salary: £65,000 - 80,000 + Car allowance + Bonus Position Overview Provide expert guidance to clients on optimising supply chain processes. Conduct in-depth assessments of supply chain systems, identifying inefficiencies and opportunities for improvement. Develop and implement data-driven solutions tailored to customer requirements. Lead the design and execution of strategic warehouse and distribution solutions. Conduct site assessments to determine optimal layouts, automation, and mechanisation strategies. Implement best practices to enhance operational efficiency and reduce costs. Oversee end-to-end project execution, from initial consultation to final implementation. Ensure projects are delivered on time, within scope, and exceed client expectations. Coordinate with internal teams and external vendors to ensure seamless integration of solutions. Build strong relationships with clients to understand business needs and challenges. Define project objectives and deliverable in collaboration with stakeholders. Educate and consult key decision-makers on best practices and emerging industry trends. Analyse supply chain data and performance metrics to identify areas for improvement. Recommend process optimisation strategies to enhance efficiency and reduce operational costs. Utilise data analytics tools and financial modelling to support decision-making. Leverage new technologies and digital tools to enhance supply chain solutions. Implement supply chain systems, including WMS, TMS, and automation technologies. Collaborate with vendors and technology partners for system integration's and upgrades. Work closely with finance, IT, operations, and consulting teams to ensure holistic solutions. Drive knowledge-sharing initiatives to enhance team capabilities and expertise. Manage outsourcing processes, including RFP preparation, review, and vendor selection. Design and optimise transport operations and fleet management strategies.Ideal Candidate : Solution Design Experience Warehouse Solutions Solutions Tender / Commercial Experience Data analyst Experience P & L Experience & Stakeholder Management Supply chain certifications At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

This is a remote position. Technical Solutions Manager Role Overview Reporting to: General Manager Role Purpose: Collaborate with ACEs (Architects, Consultants, and Engineers) to promote awareness and preference for the organisation’s solutions in the design and specification of safety and security systems and support ACE to make designs Key Responsibilities · Identify ACEs in the market, maintain existing relationships, and proactively establish connections with key influencers · Develop and manage local ACE programs focused on securing the specification of the organisation’s unified critical communications (UCC) solutions, including PAVA, intercom, and platform integrations · Provide relevant content to support program success, including customer use cases, innovative design concepts, and product feature highlights · Assist Commercial teams in organising and delivering ACE meetings and presentations · Serve as a technical subject matter expert for Commercial teams, offering support during complex UCC project bids · Enhance the capabilities, key system integrators, and the organisation’s COEs (Centres of Excellence) through tailored training programs and promotion of e-learning programs · Act as a liaison between Commercial teams and Product Management to ensure local market needs are clearly communicated and addressed · Conduct competitive analysis and identify solution gaps to strengthen the organisation’s market positioning · Influence customer requirements and drive preference for the organisation’s solutions among strategic end customers · Identify business opportunities with ACEs Knowledge, Skills, and Experience Required · Excellent teamwork and communication skills · Detail-oriented and well-structured · Self-driven and motivated · Proficient in English and MS Office (Excel, Word etc.) · Technical and commercial understanding (ideally an engineering background with commercial skills) · Customer-focused and business development-driven · Analytical problem-solving approach · Ability to travel · Minimum 5 years’ experience in solution architecture / bid support · Experience in the design, estimating, and bid management of system-based projects · Knowledge of PAVA and IP audio systems and integrations (beneficial) · Experience with integrated communication system design and implementation (beneficial) Education · IP & data networking skills / qualifications · Bachelor’s degree in Electronics or Computer Science