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Lead onboarding and retention by driving programmes of adoption to maximise the value customers get from our products Lead routines to establish customer success goals, proactively monitor achievement of these, ensure collaborative approaches to business reviews with customers with shared agendas an

Contribute to the growth and refinement of the Customer Success Manager function at DoiT, helping to optimize existing processes and actively enhance all Customer Success initiatives. Our Senior Customer Success Manager will be an integral part of our global Customer and Product Success team. Identi

Be the voice of customers: Assist customers by providing best-in-class support, taking ownership and escalating as appropriate, and enabling them to contribute to the perfection of our products. At least two years of demonstrated history of surpassing company KPIs, including customer retention, heal

Video conference calls as requested by the customer. These can be weekly/bi-weekly/monthly depending on the customer’s preference. Review customer contracts to gain a high-level understanding of contractual obligations and expectations.

Customer Success & Experience: 3-5 years in Customer Success or account management, managing Enterprise customers with complex SaaS portfolios. As a Technical Customer Success Manager, you'll work closely with cross-functional teams to integrate AI and Rovo technologies. In this role, you'll be part

Years of experience in a Customer Success, Technical Account Management, or similar customer-facing role? * Select. Technical Customer Success Manager. Technical Customer Success Manager, NA West.

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets. Onboard and grow: You will onboard Deel IT customers successfully and w

The Manager, Customer Success Engineer (CSE) - EMEA, reporting to the Director of Customer Success Engineers, leads a team of technical specialists who manage a pooled book of business focused on driving product adoption and value realization at scale across the EMEA region. Lead and mentor a team o

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. Senior Customer Success Manager (UK-Based Remote Role). Customer Success Manager - CDMS.

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK by driving customer value delivery and orchestrating adoption of our technology at scale? Please continue reading!. Your role is crucial in e

Customer Success Process Manager. Autodesk’s Customer Success Field Readiness team is seeking a. Design, document, and continuously improve key Customer Success processes (e.

The right person for this job will have several years of experience in Customer Success or in the waste management sector (municipal or private). As a Customer Success Professional, you will help municipalities and haulers leverage digital communication and fleet management software, as well as hard

As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. Lead and mentor

Our Senior Customer Success Manager will be an integral part of our global Customer and Product Success team. Identify risk using health scores, product usage, and customer sentiment; create mitigation plans with DoiT Account Managers, Technical Account Managers, and senior leadership. We are lookin

Customer Success Manager role at Solink (United Kingdom – Remote). Proactive and empathetic to customer needs; customer-focused with a desire to help customers succeed. Reports to Matt Brown, VP of Customer Success.

The Team Manager, Customer Success, will work with other leaders to help build a team of world-class Customer Success Managers to provide exceptional service to our rapidly growing customer base. As a Manager of a Customer Success team, you will be responsible for hiring, training, coaching, and man

We are looking to grow our Customer Success team with an additional Customer Success Manager (CSM) based in the UK. Client Advocacy: Collaborating with the Marketing team to highlight customer success stories, and serving as the voice of the customer, or better yet the community, within the organisa

Senior Customer Success Manager (Remote - UK). Senior Customer Success Manager (UK-Based Remote Role). Senior Customer Success Manager.

Guide customers and Atlassian Account Team to develop customer Success Plans, including regular check-ins and QBRs. Join to apply for the Principal Customer Success Manager, Strategic France (French Speaking) role at Atlassian. Principal Customer Success Manager, Strategic France (French Speaking) �

Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - Creator Monetization platform (Remote). Customer Success Manager, Enterprise - EMEA - [IC2].

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform. Experience with Totango or a similar

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager (Revolut People).

Guided Customer Journey Management: Guide assigned customers through the customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. Three or more years of experience in customer-facing roles in Customer Success or Professional Services within a B2

The Customer Success Manager (CSM) in the Services department is dedicated to ensuring our customers achieve their desired outcomes through the effective use of our products and services. Proven experience in a customer-facing role, such as customer success, account management, or consulting. Mainta

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct cus

As part of our fast growing pace, we are currently looking for a Customer Success Manager. The candidate for this role will manage post-sale customer relationships including building customer relationships, managing renewals, facilitating expansion opportunities, driving solution adoption & business

Customer Success Manager role with ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses. Join a growing team as Customer Success Manager, taking full ownership of the enterprise customer experience. You will contribute to the ongoing development of the Customer Success f

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Engagement Manager/Director (Customer Success) – Cloud Data

We’re looking for a detail-oriented and process-driven Enterprise Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet’s software platform. Execute the customer success strategy, focusing on high touch points and relationship building with dental office

Monitor client usage, engagement patterns, and other indicators throughout the customer journey; take proactive steps to maintain and enhance customer health and success. Lead and progress customer success plans, collaborating with Account Managers on overall account strategies and objectives. Custo

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Senior Customer Success Manager (Remote - UK). Develop and proactively manage ongoing relationships with customers, monitor customer health, and in gene

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. Demonstrate a deep understanding of customers’ structures, operations, and pain points to strategically identify and execute upsell an

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. You will build lasting relationships, develop tailored success plans, and monitor customer health scores to ensure ongoing product adoptio

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

Take proactive measures to identify opportunities for improving client satisfaction and providing outstanding customer service. Conduct regular check-ins to evaluate customer satisfaction, identify areas for improvement, and propose customized solutions. Results-driven with a focus on meeting target

Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. In this role you will work with BRYTER’s top customers, becoming their trusted advisor while influencing growth and adoption of BRYTER across their businesses and enhancing their customer experience. Work proactivel

Contract Customer Success Manager, EMEA. This is a fast-growing team and a great opportunity to get exposure to digital-led Customer Success. We’re looking for a part-time Customer Success contractor to support a scaling team as our business grows.

Engagement Manager/Director (Customer Success) – Cloud Data & Life Science - EMEA Remote. We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become ad

We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Cu

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. This individual will manage a range of customer accounts cultivating strong relationships, driving product adoption, and fostering reven

A Day in the Life of a Commercial Customer Success Manager:. Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. Escalate support tickets as needed to ensure timely resolution of technical problems and provide timely updates/communication back to the cus

Drive Customer Success Planning: Develop and maintain comprehensive customer success plans that map out the journey to achieving their desired outcomes with Sage. Support Customer Success Operations: Collaborate with the Community Administrator and Customer Services teams to address success-related

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Engagement Manager/Director (Customer Success) – Cloud Data

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

Support Customer Success Operations: Collaborate with the Community Administrator and Customer Services teams to address success-related queries, actions, and escalations efficiently. Drive Customer Success Planning: Develop and maintain comprehensive customer success plans that map out the journey