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Lead onboarding and retention by driving programmes of adoption to maximise the value customers get from our products Lead routines to establish customer success goals, proactively monitor achievement of these, ensure collaborative approaches to business reviews with customers with shared agendas an

We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Cu

Engagement Manager/Director (Customer Success) – Cloud Data & Life Science - EMEA Remote. We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become ad

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. Demonstrate a deep understanding of customers’ structures, operations, and pain points to strategically identify and execute upsell an

A Day in the Life of a Commercial Customer Success Manager:. Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. A collaborator who can quickly identify the correct internal resource and work closely with them to ensure customer’s needs are addressed q

Drive Customer Success Planning: Develop and maintain comprehensive customer success plans that map out the journey to achieving their desired outcomes with Sage. Support Customer Success Operations: Collaborate with the Community Administrator and Customer Services teams to address success-related

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

As a Virtual Customer Success Manager, you’ll guide clients through the process of selecting life insurance coverage that fits their needs, all through virtual appointments. Sales or customer service experience is helpful but not required. If you’re looking for a remote opportunity where you can

As a Customer Success Manager, you will be the Manager of a multi-functional team. Get notified about new Customer Success Manager jobs in. We resolve issues (detected and reported) and strive to maintain our high standard of customer service.

Discuss the role and your experience with the Hiring Manager, our Head of Customer Success. We’re looking for an ambitious and driven Senior Customer Success Manager to strengthen our growing team. Senior Customer Success Manager.

Engagement Manager/Director (Customer Success) – Cloud Data & Life Science - EMEA Remote. We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become ad

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Hands-on experience as an Account manager/executive

Get notified about new Customer Success Manager jobs in. You will guide customers from onboarding through ongoing success, driving retention, growth, and advocacy. Develop success plans, monitor customer health scores, and execute growth strategies in partnership with Sales.

The position offers the chance to work in a dynamic, fast-paced environment where your expertise in customer success will have a direct impact on retention, renewals, and overall customer satisfaction. We are currently looking for a Customer Success Manager in United Kingdom. Guide customers through

Customer Success Manager - Creator Monetization platform (Remote). Principal Customer Success Manager (UK-Based Remote Role). As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full p

Conduct regular check-ins to evaluate customer satisfaction, identify areas for improvement, and propose customized solutions. Collaborate with internal teams, such as technical specialists and product managers, to deliver integrated solutions to clients. Proven experience in strategic customer mana

CSM (Senior Customer Success Manager) at Securiti, you will build key relationships with Directors/Managers of Data Security/Privacy/Data Governance/AI, Data Engineers, Security Architects, and Privacy teams to implement best-in-class modules from Securiti’s Data Command Center. Work with customer

Customer Success Manager (Account Manager). Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer

We’re searching for a UK-based Customer Success Manager to join our Customer Success team, so that we can ensure our clients get the maximum value from our governance, risk, and compliance solutions, including DatixWeb and DCIQ. Customer Success Manager - Governance, Risk & Compliance | Client Sup

In this role, you will report to the Manager, Customer Success. Principal Customer Success Manager (Contract). Customer Success Manager, Enterprise - EMEA - [IC2].

As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. P

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager - Creator Monetization plat

We are now very excited to be hiring a Technical Customer Success Manager for our Managed Services department. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. An understanding of the options a customer has fo

Global Customer Success Manager (Hybrid). Job Title Customer Success Manager – UK (7 roles). Principal Customer Success Manager (Contract).

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

Be the voice of customers: Assist customers by providing best-in-class support, taking ownership and escalating as appropriate, and enabling them to contribute to the perfection of our products. At least two years of demonstrated history of surpassing company KPIs, including customer retention, heal

Our Senior Customer Success Manager will be an integral part of our global Customer and Product Success team. Contribute to the growth and refinement of the Customer Success Manager function at DoiT, helping to optimize existing processes and actively enhance all Customer Success initiatives. We are

Also reviewing additional Cennox services with customers to provide new business opportunities. Establish and maintain a regular meeting schedule with each assigned customer and maintain meeting minutes. Conduct video conference calls as requested by the customer; maintain a professional appearance

Customer Success & Experience: 3-5 years in Customer Success or account management, managing Enterprise customers with complex SaaS portfolios. In this role, you'll be part of the Technical Customer Success team under the Sales and Success department. As a Technical Customer Success Manager, you'll

Years of experience in a Customer Success, Technical Account Management, or similar customer-facing role? * Select. Technical Customer Success Manager. Technical Customer Success Manager, NA West.

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets. Onboard and grow: You will onboard Deel IT customers successfully and w

The Manager, Customer Success Engineer (CSE) - EMEA, reporting to the Director of Customer Success Engineers, leads a team of technical specialists who manage a pooled book of business focused on driving product adoption and value realization at scale across the EMEA region. Design and implement sca

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. Senior Customer Success Manager (UK-Based Remote Role). Get notified about new Customer Success Manager jobs in.

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK by driving customer value delivery and orchestrating adoption of our technology at scale? Please continue reading!. In addition, you’ll hel

Customer Success Process Manager. Familiarity with Customer Success, Sales, or post-sales processes in SaaS environments. Autodesk’s Customer Success Field Readiness team is seeking a.

Leveraging a best practice model, you will guide customers along their journey to be successful in their goals, ensure they renew their subscriptions, and grow their product portfolio. The right person for this job will have several years of experience in Customer Success or in the waste management

We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. Lead and mentor

Our Senior Customer Success Manager will be an integral part of our global Customer and Product Success team. We are a team of Customer Success professionals who collaborate with customers and internal DoiT teams to solve challenging problems. Contribute to the growth and refinement of the Customer

Customer Success Manager role at Solink (United Kingdom – Remote). Proactive and empathetic to customer needs; customer-focused with a desire to help customers succeed. Customer Success/Account Management in SaaS.

The Team Manager, Customer Success, will work with other leaders to help build a team of world-class Customer Success Managers to provide exceptional service to our rapidly growing customer base. As a Manager of a Customer Success team, you will be responsible for hiring, training, coaching, and man

We are looking to grow our Customer Success team with an additional Customer Success Manager (CSM) based in the UK. Client Advocacy: Collaborating with the Marketing team to highlight customer success stories, and serving as the voice of the customer, or better yet the community, within the organisa

Senior Customer Success Manager (UK-Based Remote Role). Senior Customer Success Manager (Remote - UK). Customer Success Manager, Enterprise - EMEA - [IC2].

Customer Success Manager - Creator Monetization platform (Remote). Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - Arabic Speaker.

Guided Customer Journey Management: Guide assigned customers through the customer journey, ensuring that they are on track to meet predefined milestones and positive business outcomes. Three or more years of experience in customer-facing roles in Customer Success or Professional Services within a B2