Customer service manager jobs in Stoke-on-TrentCreate job alerts

As a Designate Deputy Manager, you will play a vital role in supporting our management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role as Deputy Manager. With a strong support network, you’ll be equipped to deliver exceptional leadership and customer service. Key Responsibilities: • Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values., • Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs., • Foster a culture of selling by leading by example, ensuring the highest standards of service., • Participate in hands-on activities, such as fitting products and setting up bikes, providing necessary training for your team., • Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers., • At least one year of managerial experience, preferably in a retail sales environment., • Experience in managing and coaching colleagues., • Knowledge of compliance standards in health and safety and retail operations., • Skills in labor scheduling and effective time management., • Proven ability to deliver coaching and training in real time to enhance customer experiences., • Track record of achieving sales targets, including attachment sales., • Strong commercial acumen and understanding of the current operating environment., • Excellent verbal and written communication skills., • 6 weeks of annual leave., • Quarterly performance bonuses (upon appointment)., • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres., • Discounts on groceries, shopping, insurance, and leisure activities., • Family & Friends Discount Events throughout the year., • Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme., • Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance., • 24/7 GP access year-round., • Participation in our Share Save scheme with a 20% discount on shares., • Health Cash Plan for wellness services and healthcare cost claims. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Closing date: 17-11-2025 Customer Team Leader Location: New Kingsway Weston Coyney, Stoke-on-Trent, ST3 6NA Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected - Make sure that the store remains safe, legal, and fully operational - Manage diligence checks and stock accuracy to make shopping a great experience for our customers - Support your store manager by deputising when they’re not working and delivering a variety of HR processes - Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback - Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have - A genuine care for the needs of customers and members - The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor - Great people skills, with the ability to build positive relationships with customers and colleagues - Strong organisational and problem-solving skills - A desire to learn, grow and develop your leadership skills - The flexibility to work a range of different shifts Why Co-op? - Full, paid training and dedicated support for your personal development and career progression - 30% discount on all Co-op products in-store plus 10% discounts on all other brands - A pension scheme with up to 10% employer contributions - Stream– a money management app giving you access to a percentage of your pay as you earn it - 36 days of holiday (including bank holidays, pro rata for part time colleagues) - Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations - 24/7 employee assistance service - Rotas shared three weeks in advance and accessible on your phone - Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. Service Delivery Manager Stoke-on-Trent £40,415 - £42,542 per year 40 hours per week - Monday to Friday - 8:00am to 4:30pm We are looking for a Service Delivery Manager to join our day-to-day business across Stoke-on-Trent. As Service Delivery Manager you will cover different sites across the Staffordshire and Stoke-on-Trent area, your daily activities will include coordinating a team of 10 to 12 operatives, organising the team to work on all stock across the region, reacting to and dealing with repairs as they arise. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of Service Delivery Manager will include: • Overseeing repairs, ensuring they are carried out to a high standard, • Inspecting works completed to ensure these represent value for money e.g. efficient use of materials, • Managing the performance of the team of operatives, • Maintaining compliance for health and safety, ensuring this is promoted and adhered to, • Handling complaints and breakdowns in service to meet customer expectations, • Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner, • To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ Level 3 in a core trade subject, plus ILM membership (The Institute of Leadership) or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted, • Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment, • Working knowledge of the application of Health and Safety legislation, • Proven experience of working to deadlines and prioritising workloads, • Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar) We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: • 25 days annual leave (rising to a maximum of 30 days) plus public holidays, • A pension scheme with employer contributions from Sanctuary, • Life Assurance, • Employee Advice Service including counselling, • Cycle to Work scheme, • Voluntary health plans, • Employee discounts, • Wellbeing support and tools, • Employee recognition scheme, • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues Closing Date: 24 November 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity. Job Segment: Consulting, Service Manager, Manager, Service, Customer Service, Management

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Were hiring a Service Manager to head up our clients UK & Ireland territorydriving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for range of Aerospace and defence manufacturers.

Nicobond Technical Manager Job Type: Full Time, Permanent Location: Nicobond Factory - Stoke on Trent Working Hours: Monday – Friday 8 am–5 pm Nicobond offers its team and customers the confidence that comes from working for or being supplied by The Nicholls & Clarke Group, who were founded in 1875 and are celebrating their 150th anniversary throughout 2025. Nicobond, an N&C brand, was created in the mid-1950s and in 1958, invented modern-day ready mixed tile adhesive, exporting it all over the world. With 70 years of manufacturing experience, Nicobond continues to be an innovative and high-quality manufacturer that pioneers the use of unique raw material technologies that offer its customers exceptional performance and handling characteristics. Nicobond is a high-quality, growing brand that also white label manufactures for many other well-known domestic and international brands within the tiling and flooring industries. Today, Nicobond remains proud to be a British manufacturer whilst also manufacturing our products in the Far East and Middle East, servicing our well-established export markets. N&C is a team of over 400 colleagues, all dedicated to offering our customers superb products with an exceptional level of customer service. Confidence, Performance, and Pedigree are three words that sum up our brand values. Being factory-based, you will be working in close collaboration with our Laboratory Manager, Chemists, QC Team, and Operations Manager, as part of the senior management team led by our Factory Operations Director. Responsibility Nicobond is a high-quality British manufacturer of flooring and tiling products with 70 years of manufacturing experience. Specialising in the manufacture of cement and epoxy-based tile adhesives, grouting compounds, smoothing compounds, screeds, a variety of moisture control systems, and specialist mortars. Due to ongoing success and growth, we are expanding our factory technical team and are looking for a highly motivated and technically capable manager with technical experience in adhesives, screeds, grouts, and mortars within the tiling and/or flooring industries. The successful candidate will also manage a technical assistant. The successful candidate will enjoy a comprehensive induction and significant training, bringing them up to date with our Nicobond product range. Nicobond Technical Manager: • Previous technical/technical services experience within this predominantly cement technology-based sector., • Knowledge of the relevant tiling and flooring BS/EN standards., • Exceptional communication and interpersonal skills., • Good team player with attention to detail., • A process and system-driven approach., • Computer literate, Microsoft suite of applications. Overview of Responsibilities • Specifications and managing complaints, • Technical Data Sheets, • Managing packaging technical detail, • Management of NBS specification & MSDS software system, • Working with the wider Technical Team in developing and managing product-led systems., • Managing ISO and BBA accreditation Benefits We value every member of our team and reward hard work. We provide a friendly environment that enables you to excel, as well as incentives to make your career with us enjoyable and rewarding. • Comprehensive induction and ongoing training., • Competitive salary., • Mobile and laptop., • Private healthcare insurance., • Holiday entitlement., • Private Healthcare, • Company Pension Scheme, • Perkbox Benefits

Our client is looking for a Junior Internal Sales Manager to support the growth of profitable sales across international markets. Gather customer feedback on product performance and service standards, and share insights with the International Sales Manager and broader team. Join trade shows, client

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.OTHER AWESOME PERKS, • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS A SHIFT MANAGER YOU'LL BE, • Responsible for Crew & Quality Control, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun!, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining areaAS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Leading from the front and being hands on, • Customer service INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

A fast growing managed IT service provider in Stoke on Trent is looking for a detail-orientated Finance Administrator to assist with the management of the sales invoice process, maintain accurate financial records and support the Finance and Procurement Manager with day-to-day financial operations. This is a great opportunity for someone who enjoys working in a fast-paced environment and wants to contribute to the smooth running of a growing finance function. In return, youll receive an attractive compensation package with pay staring from £25,000 per year (depending on experience), additional day off for your birthday, 24/7 health and wellbeing care, life assurance, company sick pay, employee discounts and much more As the Finance Administrator, your key responsibilities will include: Generate and issue sales invoices in line with customer requirements. Maintain accurate records of sales receipts and reconcile customer accounts. Act as the first point of contact for customer and internal finance queries. Monitor debtor accounts, issue statements, and follow up on overdue payments. Provide regular sales updates and assist with reporting for leadership Support the wider finance team with administrative tasks as needed. The Finance Administrator will have the following skills and attributes: Proven experience in managing business accounts and finances. AAT qualified or equivalent qualification, or qualified by experience. Proficiency in Sage Accounts or similar accounting software, as well as Microsoft Excel. Strong numerical and analytical skills with excellent attention to detail. Confident communicator with a professional telephone manner. Ability to work independently and manage multiple priorities. You will be working from the office in Stoke, Monday to Friday. Appointment is subject to right to work checks and satisfactory references. If you would like to apply for this Finance Administrator position, click apply now and send us your CV!

Branch Colleague for Morrison's/Johnson Dry Cleaners, a Service Based Retail Company Location: Newcastle Under Lyme Job Type: Branch Manager, Full time Pay: 13.30p/h You also have the opportunity to earn an uncapped weekly bonus. Job description- Have you been looking for a new career after working in retail or hospitality? If so, an exciting opportunity has arisen to join the Morrisons and Johnsons Dry-Cleaning family, part of Timpson Group, a successful high street service retailer. We are looking for people with great personalities who are experienced in previous customer focused roles that are interested in trying something different, exciting and new. We offer excellent benefits including; Free holiday homes Achievable uncapped bonus The day off for your birthday in additional to your holidays Paid day off for a child's first day at school Annual salary reviews Regular social events Excellent promotion prospects (we promote from within too, so you can go as far as you wish. All of our most successful colleagues started the same way that you are!) Our services are as diverse and interesting as our amazing colleagues, we recruit from all walks of life, all genders and ages, and offer the support needed to carry you through a successful and rewarding career. You generate the "buzz" of a busy, vibrant retail business and we show you how to excel! Some of the things you need to start your new career are the drive to succeed, look smart and have a great personality with good communication skills. On joining, you will receive training in all our services plus management and customer service training so no experience necessary. Part time 40 hours over 5 days including weekends (Saturday only) with some overtime available when trained for holiday cover. Extra hours essential during training. We look forward to meeting you.

Regional Sales Manager – Midlands and North. (Cladcolour) Home-Based Salary negotiable The successful candidate will report into the Director of Strategic Sales and will have responsibility for proactively generating and pursuing leads for our pre-finished panels within the designated region, to both the internal and external panel market. This role includes promoting our products, predominantly to housebuilders, specialist sub-contractors, OEM accounts such as modular companies, social housing providers, regional architects, main contractors. Our candidate requirements; · A stronger background in the decorative internal construction sector would be an advantage. · Good organisational skills & ability to prioritise work to meet service needs · Be IT literate – Microsoft packages (Word, Excel, Outlook) & the Group CRM System · Communication skills (telephone and interpersonal) · Working within a customer-related environment and Customer Relationship Management Areas of responsibility include; • Generating leads and securing sales for the pre finished panel market, our brands and partner suppliers., • Build a comprehensive knowledge of this specific product range and its possible end uses., • Determine the requirements of jobs/clients and specify the relevant products meeting those requirements, • Communicate with our Technical department to provide relevant details and calculations as required by the client/customer, • Be responsible for liaising with our supply routes mostly distributors or sub-contractors regarding the pricing/discount rates of our materials to be supplied to the job, • Report monthly on the progress of new, potential, and existing leads., • Carry out site visits and surveys as required, • Liaise with marketing to ensure the correct regional approach to promote all products, • Achieve agreed on sales targets for the located area, • Provide accurate forecasting information to your line manager., • Manage entertaining, fuel, accommodation and other costs associated with running the Region Qualification; • CSCS Visitor card for H&S, • Industry experience required, • A Levels/Degree or other experience based skills., • Current, Full, Clean Driving Licence It is essential that you hold a Full, Clean, UK Driving Licence, as this role may involve traveling to different sites across the country. What we can offer you: · Performance-related bonus · Training and development opportunities · 26 days holiday entitlement per annum (plus bank holidays), including a Christmas Shutdown · Opt in Employee Healthcare plan · 1 x Salary Life Assurance · Access to Mental Health First Aiders · Annual Pay Review · Reward and recognition schemes If you feel that you meet the suitability for this role please send a copy of your CV to and we will be in touch to discuss your application. In line with GDPR regulations please be aware that your application will be sent to the HR department at Benx Ltd and that any personal details included as part of your CV will be retained for 6 months following the advertisement of this role. If you would like further information on this or do not wish your details to be kept on file, please contact a representative at Benx Ltd directly We are an Armed Forces Friendly Employer We are proud Armed Forces Covenant signatories and holders of the Employers ERS Gold Award from the Defence Employer Recognition Scheme. This means that Benx Ltd and associated group of companies, has provided its statement of intent to support all Defence personnel and we welcome their application to work for us.

The Deichmann store, based within The Potteries Shopping Centre, Hanley, Stoke-on-Trent, is seeking a Store Manager to join our busy store. The salary for this role is £31,500 + the potential to earn commission and bonuses. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

We’re hiring a Service Manager to head up our clients UK & Ireland territory—driving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for range of Aerospace and defence manufacturers You will be responsible fo

Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with

Closing date: 17-11-2025 Customer Team Leader Location: New Kingsway Weston Coyney, Stoke-on-Trent, ST3 6NA Pay: £13.99 per hour Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10pm closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shifts Why Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

36,000 - 44,500 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, youll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

36,000 - 44,500 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Deputy Store Manager at Lidl, youll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. With the right training, well help you thrive in your role and champion you to succeed in your career here. Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift 30-35 days holiday (pro rata) ~10% in-store discount ~ Pension scheme ~ Ongoing training ~ Enhanced family leave ~ We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Business Development Manager Our client, part of a leading insurance collective, is looking for an ambitious and results-driven New Business Development Manager to take a key role in driving their sales and distribution strategy. With a strong reputation for innovation, customer service, and Broker partnerships, our client specialises in motor, taxi, and learner driver insurance markets. About the Role As a New Business Development Manager, you will: • Build and strengthen Broker relationships to drive new opportunities in both established and emerging markets., • Negotiate and implement Broker agreements that align with FCA Consumer Duty requirements and fair value principles., • Identify growth opportunities, assess profitability, and deliver measurable results through strategic initiatives., • Collaborate with key teams (underwriting, compliance, product development, marketing) on new product launches and go-to-market strategies., • Support the execution of effective distribution strategies, ensuring alignment with target markets and customer needs., • Represent the company at industry events and contribute to enhancing their brand's visibility across the sector. Why Join Our Client? Our client values expertise and collaboration while offering meaningful opportunities to grow personally and professionally. Here's what you can expect: • Hybrid working, with flexibility to suit your work-life balance., • 25 days holiday, plus your birthday off and additional perks for long service., • Structured career development programs to ensure clear progression., • Bonus schemes and access to regular team activities., • A dynamic, inclusive environment focused on delivering good customer outcomes and driving innovation in specialist insurance products. Who They Are Looking For The ideal candidate will bring: • A proven track record in business development roles in the insurance or financial services industries., • Expertise in Broker distribution models and regulatory compliance, particularly around FCA and Consumer Duty., • Strong interpersonal and negotiation skills for maintaining long-term partnerships., • Commercial acumen with an ability to analyse growth and profitability opportunities., • Excellent communication skills and the ability to contribute to cross-functional collaboration. Preferred, but not required: • Familiarity with motor, taxi, or niche insurance markets., • Knowledge of insurtech or digital distribution solutions. If you're ready to make an impact, apply today and help our client deliver innovative insurance solutions that meet the evolving needs of their clients and partners.

NEW BUILD HOUSING SITE MANAGER Site Manager - Stoke On Trent ASAP - Temp £220-£240 Per Day The Client Our Client are a New Build Housing developer working Nationally. This is completing traditional build homes for a high spec client. The Role As the Site Manager, you will effectively motivate, support and manage the site-based team to ensure that the required health, safety and environmental performance standards are achieved. You will contribute to the efficient and safe management of the building site and help maintain all necessary records and documents throughout every stage of the development. You will be responsible for: Coordinating the workforce, including Sub contractors and agency staff to meet milestones Ensuring that material supplies are available and in stock Ensuring that quality standards and construction programmes are met Managing and maintaining strong relationships with the subcontractor network on site Monitoring Health and Safety on site Site inductions Mentoring and developing any apprentices or trainees on site Liaising with the design team to maintain good working relationships Assist with maintaining production in line with build programme and quality best practice Ensure the site team deliver excellent customer service through the customer journey Plan and manage site order to ensure site waste is reduced Ensure that the site is secure at the end of each day & complete forklift checklist weekly Skills & Experience Must have previous experience working for a residential house builder at Site Manager level Must have up-to-date knowledge of health and safety obligations and building legislation Ability to manage change and use their own initiative Excellent organisational skills with the ability to handle complex situations and motivate others Appropriate CSCS card, valid SMSTS, First Aid certificate Benefits £220-£240 Per Day Temp This opportunity is working on high spec new build homes If you are interested in this Site Manager position, please forward your CV to TPBN1_UKTJ

Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Hanley. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Hanley and The Surrounding Areas . Successful individuals in this role have included graduates with a science-based, business management or social science degree. If youre looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £32000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers pest control needs. Graduate Pest Control Technician Role: You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Requirements ? A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. leads commission - although this isnt a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting People First Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the worlds leading commercial pest control services provider, Initial is the worlds leading commercial hygiene services provider, and Ambius is the worlds leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here Keywords: Pest Control Technician, Pest Control Jobs, Rentokil Jobs, Field Service Technician, Customer Service, Environmental Health, Pest Control Careers, Full Driving Licence, Graduate, Graduation, Science, Management, BSc, BA, Graduate scheme TPBN1_UKTJ

Corporate Relationship Manager We're partnering with a well-respected UK bank known for its personal, relationship-based approach to banking. They're looking for a Corporate Relationship Manager to join their friendly local team in Stoke-on-Trent. This is a great opportunity for someone who enjoys working closely with business clients and wants to be part of a bank that truly values long-term partnerships over short-term targets. About the role: You'll take ownership of a portfolio of corporate customers, ensuring they receive exceptional service and support. Alongside maintaining existing relationships, you'll also help to grow the portfolio by identifying and bringing in new clients who align with the bank's values and approach. You will: Build and nurture strong relationships with existing and prospective corporate clients. Proactively seek new business opportunities within the local market. Prepare and assess credit applications, analyse financial information, and ensure compliance with the bank's credit policies. Work closely with colleagues across the branch to deliver great customer outcomes and achieve shared goals. Stay informed about competitor offerings and local market trends to provide the best possible advice to clients. Represent the bank in the local business community, demonstrating professionalism, integrity, and a genuine interest in helping businesses succeed. About you: Experience in relationship banking, corporate banking, or managing business clients. A solid understanding of credit, risk, and financial analysis. Excellent communication and interpersonal skills, with a natural ability to build trust and rapport. Strong attention to detail and a well-organised, methodical approach to work. Confident using Microsoft Office, particularly Excel, Word, and PowerPoint. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

As Sales Manager your responsibility is to ensure our customer’s sales needs are met by ensuring customer service standards remain market leading and that your team is promoting correct services and products to our customers. You will have been a proven Senior Sales Executive or Sales Controller u

However, experience in related areas may give you a head start: Retail, Warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, Sales, Retail Manager, Marketing, Sales Assistant, Cleaner, Retail Sales Assistant, Customer Service Advisor, Direct Sales, Promotion

Thrive Trowbridge are delighted to be working with our client in the Trowbridge area who are actively looking to recruit a Customer Service Manager on a permanent basis. What you will be doing: Management of the customer service department to ensure high standards of client satisfaction Overseeing

Manage our customer service and fulfilment staff. Contribute ideas for new services or content based on customer feedback. Proven experience in customer service and sales roles.

Keywords: Customer Service, Account Manager, Customer Administrator, Sales Admin, Customer Service , Client Relations. We are looking for a Customer Account Manager to join our Customer Services and Sales team. Our client, a very established, secure, and growing organisation, is looking for a Custom

Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales Managers. Provide exceptional customer service to build trust and satisfaction.

Property PA, Portfolio Customer Service & Admin Manager role overview - what does a Property PA, Portfolio Customer Service & Admin Manager do?. What do I need to do to become an Property PA, Portfolio Customer Service & Admin Manager - candidate requirements. Salary Range for our Property PA, Portf

Service Manager – UK & Ireland & Nordics (Technical Customer Support). Service Manager – UK & Ireland & Nordics (Technical Customer Support). At least 8 years of leadership experience, including 5+ in customer service.

Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales Managers. Provide exceptional customer service to build trust and satisfaction.

Customer Service and Management.

Our homes are specialist mental health services and are established, offering adults person-centered care. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities. We provide a positive impact on the service experience of

The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Creates impact by owning flexible

We are looking for a dynamic and experienced SOC Operations Manager to lead and shape the delivery of our Security Operations Centre (SOC) services. Based on-site in Hemel Hempstead, this is an outstanding opportunity for a SOC Operations Manager with proven experience in monitoring and analysing se

The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Creates impact by owning flexible

Customer-focused with a track record of service delivery. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writi

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the A

To ensure we continue to deliver innovative, reliable and efficient IT services to support our business, we are currently transforming our IT Corporate Services Function and are now looking for a dynamic and collaborative IT Service Delivery & Performance Manager to join our newly established Servic

Here’s a taste of what you will be doing as a Savings Customer Ambassador: - Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture Deliver outstanding service in every customer i

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclu

Here’s a taste of what you will be doing as a Savings Customer Ambassador: - Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture Deliver outstanding service in every customer i

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclu

Commitment to providing inclusive, high-quality customer service. Experience delivering customer-focused services and achieving high standards of client satisfaction. This role combines hands-on tree work with team leadership, ensuring exceptional customer service, operational efficiency, and the sa

Deliver first-class customer service every day. GWR has achieved its highest customer satisfaction in over 20 years - 92%, with record scores in comfort, service, and station experience. Do you have a passion for delivering exceptional customer service in a busy, fast-paced environment? Are you conf

Team Leader (Barista Maestro) - Woking Goldsworth- 30 hours per week - Permanent.At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bo

Conduct risk assessments and method statements Carry out regular site monitoring Maintain relationships with customers, addressing any queries and complaints Field Repair Manager Requirements: Previous experience working within the lift industry or similar service industry with transferable skills i

If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Head Bakers who have a passion to join the GAILs family and for training and.With no day being the same, you must be organised and.You will be proving and baking items for our beautiful

In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the wa