Customer Service jobs in Stoke-on-TrentCreate job alerts

Job Title: Account Manager Location: Stoke-on-Trent Salary: Up to £50k About the Opportunity We are looking for a proactive, results-driven Account Manager to join a growing manufacturing business. This is an exciting new opportunity, created due to business growth,to manage and develop key customer relationships, help drive business growth, and make a real impact in a high-performing, collaborative e... ZIPC1_UKTJ

🚀 We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani to join our dynamic team and help us deliver outstanding support every day. In this role, you will be the first point of contact for customers, assisting them via email, chat, and phone 📩💬📞. Your day will be all about creating smooth and positive customer experiences, answering questions clearly, and making sure every customer feels supported. You will also get to learn the brand, products, and industry in detail so you can provide accurate and helpful information. Part of your job will be researching customer questions carefully and finding the right answers quickly and professionally 🔎. What we are looking for: • Excellent communication skills., • C1 Azerbaijani, both written and spoken., • Advanced English, both written and spoken., • Previous experience in customer service or a related field., • A customer-oriented mindset., • Good typing and computer skills, including MS Office., • Experience with CRM systems., • Strong attention to detail and accuracy., • The ability to work independently as well as in a team., • High school education. What you can expect from us: • Salary: €1,789.53 gross per month 💰., • Full-time role with shifts between 10:00 a.m. and 12:00 p.m., Monday to Sunday., • Monthly performance-based bonuses., • A convenient office location close to bus stations and the metro., • Fully paid training and onboarding to help you succeed from day one 🎓., • Continuous learning and development through Concentrix University., • Career growth support through professional development programs 📈., • Health and wellbeing initiatives., • Relocation support if needed, including accommodation and travel expenses ✈️., • Great extra benefits such as health and life insurance, Multisport card, transport allowance, bonus for important life events, paid leave for education, corporate discounts, company events, and more 🎁., • A referral bonus if you know someone perfect for the role. If you enjoy helping people, learning new things, and being part of a supportive team, this could be the perfect opportunity for you ✨

Customer Service Advisor\n\nLocation:- Newcastle-Under-Lyme\n\nSalary £24,000 - £25,000\n\nWe are currently recruiting for a Customer Service Advisor to support a busy B2C eCommerce operation. This role is central to ensuring customers receive a consistent, high‑quality experience across a range of online sales platforms.\n\nThe Role\n\nResponsibilities will include:\n\nActing as a key point of contact for customers across multiple online channels\nResponding to enquiries via phone, email, live chat, and other digital platforms\nSupporting customers with account queries, updates, and manual order placement\nCoordinating with logistics providers to ensure orders are processed and delivered on time\nHandling returns and working with internal teams to resolve issues effectively\nDelivering a consistently professional and friendly service that builds trust with customers \n\nAbout You\n\nYou'll be a strong fit for this role if you can demonstrate:\n\nPrevious experience in a customer service environment\nClear, confident communication skills, both written and verbal\nA professional and assured telephone manner\nStrong IT capability and comfort using different systems and platforms\nThe ability to work well within a team and alongside multiple departments\nGood organisation skills and the ability to juggle priorities\nConfidence in making decisions that balance excellent service with business requirementsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Michael Page have partnered with a reputable and prestigious Law Firm in Stoke to recruit for a Customer Service Team Leader to join their department on a permanent basis.\n\nThis would be an exceptional opportunity to join a business which have a excellent reputation within their market and have some extremely exciting plans for the year ahead!\n\nFantastic progression and development routes please apply now for an immediate interview!\n\nClient Details\n\nMichael Page have partnered with a reputable and prestigious Law Firm in Stoke to recruit for a Customer Service Team Leader to join their department on a permanent basis.\n\nThis would be an exceptional opportunity to join a business which have a excellent reputation within their market and have some extremely exciting plans for the year ahead!\n\nFantastic progression and development routes please apply now for an immediate interview!\n\nDescription\n\nAs a Customer Service Team Leader you will be managing an established productive team ensuring a positive solution focused culture. \n\nYou will be providing training and coaching and identifying skills gaps conducting regular 121s and coaching sessions alongside reviewing quality.\n\nThe role will be hands on managing escalations and any issues ensuring these are resolved within agreed SLAs.\n\nIf you are an experienced team leader within a professional services environment or potentially transitioning into a supervisory role we would love to hear from you.\n\nProfile\n\nExperienced within a supervisory role within a professional services environment in a volume position\n\nExcellent people management skills \n\nAble to work in a volume environment managing a fast paced team and a busy workload \n\nPassionate about delivering an excellent level of client care\n\nExperienced working within change and technology improvement projects \n\nJob Offer\n\nUp to £35000 dependent on experience+ reputable and prestigious law firm+ central location in Stoke+ excellent progression and development opportunities+ good benefits package+ no shift patterns or weekends+ established and productive high performing team+ growing organisation and experts within their market+ exciting plans for the year ahead+ immediate interviews being held

Role: Customer Experience Manager\n\nSector: Beauty industry\n\nLocation: Stoke-on-Trent - Hybrid working\n\nType: Permanent\n\nSalary: £35,00 to £42,000 \n\nSellick Partnership is currently looking for a Customer Experience Manager to join a client of ours based in Stoke-on-Trent. \n\nThe successful candidate will drive brand loyalty by managing customer journeys, overseeing support teams, and using data to improve engagement across digital and retail touchpoints \n\nKey responsibilities of the Customer Experience Manager:\n\nCustomer Support Management: ensuring high-quality, on-brand responses via email, chat, and social media.\nData Analysis & Strategy: Analyse customer feedback, sentiment, and behaviour data to identify improvement areas and drive actionable insights for improvements.\nEnsure seamless experience across all channels (online, in-store, social media), often bridging the gap between E-commerce and retail.\nRelationship Building: Develop strategies to foster customer loyalty, community engagement, and retention.\nCross-functional Collaboration: Work closely with marketing, product, and operations teams to elevate the brand's reputation and product experience. Required experience of the Customer Experience Manager\n\n2 to 5+ years' experience, ideally within the beauty, luxury, or fashion industries.\nExperience leading or mentoring a team.\nExceptional verbal and written communication skills to maintain the brand's tone of voice.\nProficiency in MS Excel and CRM tools to track key metrics and performance\nStrong emotional intelligence and the ability to handle customer complaints proactively How to apply for the Customer Experience Manager:\n\nPlease get in touch with Adam Rouse in the Derby office for more information.\n\nSellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Customer Service Advisor needed for our Newcastle-under-Lyme based client.\n\nThe Customer Service Advisor is a critical part of the B2C eCommerce Team, reporting into the eCommerce Manager, and providing an outstanding experience to our global customers, across our full range of digital marketplaces.\n\nA day in this role would see you:\n\n * Answering customer queries across all marketplaces (website, Amazon, eBay, etc.)\n\n * Responding to customer enquiries from a range of media (telephone, webchat, email, etc.)\n\n * Managing accounts for customers such as changing personal details, placing manual orders\n\n * Liaising with our external 3PL to ensure all orders are processed within expected SLAs\n\n * Managing customer returns and liaising with Quality & Product teams to ensure optimum outcomes\n\n * Chasing lost or delayed order deliveries with our 3PL, as well as courier companies\n\n * Always providing excellent customer service, while building and maintaining a professional relationship with customers\n\n * Investigating recurring issues and providing suggestions to our website and product listings to reduce common issues\n\n * Working with other internal teams to provide a streamlined experience for customers\n\n * Communicating with the Marketing team to understand upcoming B2C campaigns and plan workload accordingly, as well as working within brand guidelines\n\nThe ideal candidate would have:\n\n * Excellent Customer service experience\n\n * Excellent communication and listening skills\n\n * A confident telephone manner\n\n * Very strong IT skills\n\n * An ability to work as part of and alongside multiple teams\n\n * The ability to work under pressure and manage multiple tasks and deadlines\n\n * Customer focused and results-orientated\n\n * The ability to make decisions on the correct process to ensure customer satisfaction, while considering the needs of the business

Our client is a global leader in scientific technology, providing chromatography solutions to customers across the petrochemical, energy, pharmaceutical, and environmental sectors. As part of their continued growth, we’re seeking an experienced Account Manager to join their team.\n\nAs an Account Manager, you'll act as a trusted advisor to scientific clients across the UK & Ireland, understanding the scientific goals of your customers and tailoring solutions that support their workflows. You’ll engage with a mix of existing accounts and new prospects, supported by an established brand and product reputation.\n\nThis role suits a salesperson who is driven, and naturally comfortable engaging with technical stakeholders. You should enjoy asking questions, understanding challenges, and recommending meaningful solutions, take pride in your work and value relationships built on trust, not just transactions.\n\nTo be considered for this role you will have:\n\n * Proven Scientific instrument sales experience, ideally with strong technical experience of relevant techniques (Chromatography preferred)\n\n * Account management experience and the ability to identify and convert new business opportunities\n\n * Excellent communication skills and the ability to engage with senior technical and commercial stakeholders\n\n * Experience working towards and achieving targets\n\n * UK Drivers Licence and the willingness to travel\n\n * Right to work in the UK without sponsorship\n\nThe role offers a competitive basic salary, plus uncapped commission with realistic OTE of 20% on top. Additional perks include a company car or allowance, private healthcare, pension, and strong learning and development resources.\n\nSound like a good fit? Send your CV or drop us a message to learn more. We’re happy to talk through the details and see if this could be the right next step in your career.\n\nKeywords: account management, sales manager, sales lead, business development manager, business development, sales representative, sales specialist, scientific sales, scientific sales representative, account executive, mass spectrometry, chromatography, LC-MS, GC-MS, capital instrumentation, reagents, software, consumables, UK, Ireland, Scotland, Wales, Manchester, London, Birmingham, Edinburgh, Liverpool, Leeds, Cambridge, Oxford, Glasgow, VRS9393PC

Customer Service Advisor – Online Marketplaces / Order Support\n\nLocation: Near Stoke-on-Trent (Staffordshire) – commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding areas Sector: E-commerce, Online Marketplaces, Customer Service, Order Processing Type: Full-time, Permanent\n\nUP to £26,000 and excellent benefits to join an established and expanding business.\n\nAn exciting new role for a customer service and e-commerce professional; excellent opportunity as our client is expanding its B2C e-commerce and online marketplace operations and is looking for a proactive Customer Service Advisor to deliver a first-class customer experience across its website and major online platforms.\n\nIf you enjoy problem-solving, supporting customers, and working in a fast-paced digital environment, this role offers stability, variety and long-term progression.\n\nWhat You’ll Be Doing\n\n * \n\n Handling customer enquiries across e-commerce marketplaces (company website + Amazon/eBay-style platforms)\n\n * \n\n Responding via telephone, email and webchat\n\n * \n\n Managing customer accounts, updating details and placing manual orders\n\n * \n\n Working closely with 3PL partners to ensure orders are picked, packed and delivered on time\n\n * \n\n Managing returns and liaising with internal Quality and Product teams\n\n * \n\n Investigating delayed or lost deliveries with couriers and logistics partners\n\n * \n\n Identifying recurring issues and suggesting improvements to product listings and website content\n\n * \n\n Collaborating with internal teams (including Marketing) to support campaigns and maintain brand consistency\n\nWhat We’re Looking For\n\n * \n\n Strong customer service experience (B2C, retail, call centre or e-commerce ideal)\n\n * \n\n Excellent communication and listening skills\n\n * \n\n Confident and professional telephone manner\n\n * \n\n Strong IT skills and ability to learn new systems quickly\n\n * \n\n Good working knowledge of Microsoft Office, especially spreadsheets\n\n * \n\n Calm under pressure with strong organisation and prioritisation\n\n * \n\n Customer-focused, solutions-driven and able to make sound decisions\n\nLocation / Commutable From\n\nStoke-on-Trent, Newcastle-under-Lyme, Kidsgrove, Keele, Chesterton, Cross Heath, Knutton, Wolstanton, Silverdale, Porthill, Bradwell, May Bank, Talke, Audley, Alsagers Bank, Baldwins Gate, Betley, Madeley, Woore, Whitmore, Maer, Loggerheads, Newchapel, Harriseahead, Halmer End and surrounding Staffordshire villages

CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION\n\nAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.\n\nCOMPANY BACKGROUND\n\nOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.\n\nCUSTOMER SERVICE JOB PURPOSE\n\nDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.\n\nCUSTOMER SERVICE DUTIES\n\nDeliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.\nSales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions.\nMotivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.\nInnovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.\nFeedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.\nCUSTOMER SERVICE REQUIREMENTS\n\nExcellent communication skills\nCustomer focused\nSelf-motivated\nAble to manage complaints professionally\nKeen to drive business forward\nIdeally experienced dealing with customers on the telephone\nPassionate about helping people\nTeam player\nAble to work in a fast-paced environment\nExcellent PC skills\nProblem solver\nPatient\nAble to work under pressure\nDue to location, it is preferred you have you own transport\nPACKAGE AND BENEFITS\n\nWorking 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm\nWorking 1 Saturday per month 9am-3pm\n20 days holiday plus Bank Holidays\nOnsite Parking\n£26,436 plus commission\nFantastic opportunity to build a career\nExcellent ongoing training and support\nFun days and events\nFeel valued everyday\nFollow us on twitter #awconsultingltd\n\nIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency\n\nCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION

Do you have a passion for Construction and looking for work as a Telehandler?\n\nLocation: Stoke-On-Trent\nStart date: To Be Confirmed\nDuration: To Be Confirmed\nPay rate: dependent on experience and is negotiable\nKey Fawkes & Reece Contact: Harry, Shaun, Melissa and James (Bolton Office)The role\n\nDaily Telehandler inspection\n\nDriving a Telehandler machine on site \n\nCarrying out instructions given to you by the Site Manager\n\nPossible labouring should the Site Manager need extra help\n\nAbout you:\n\nYou are required to have a valid Blue CPCS or NPORS Card\n\nExperience in either Commercial or Residential Construction Sites.\n\nA strong work ethic and good punctuality\n\nThe ability to work on your own and being able to help out with others on site\n\nA valid UK driving licence (Required due to driving on public roads)\n\nThe successful candidate will receive\n\nAn hourly rate of pay (PAYE/Umbrella/CIS), agreed with your individual recruitment consultant, paid weekly\n\nHoliday pay\n\nPension contribution\n\nWhat to do next\n\nIf this role meets your expectations and aspirations, please click the apply now link. If this one isn't for you but you would like to discuss other options or for us to act as an agent to secure you a new contract please don't hesitate to call Harry, Shaun, Melissa and James on (phone number removed).\n\nPlease note - in order to progress any applications further, Fawkes and Reece will need to add your details to our computerised database. You can view our privacy policy on our website

Customer Service Advisor (E-commerce / Online Marketplaces).Near Stoke-on-Trent (Staffordshire area), commutable from Stoke-on-Trent, Kidsgrove, Keele, Newcastle-under-Lyme and surrounding towns/villages.A global manufacturing company is looking for a.Handling customer queries across e-commerce mark

Strong customer service experience (B2C or ecommerce ideal). Customer Service Advisor (E-commerce / Online Marketplaces). Managing customer accounts (updating details, placing manual orders).

Harness your customer service and communication skills to promote and sell our products and services. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. Customer Service and Sales Agent.

Background in personalised or boutique travel services. Confident and professional telephone manner.

As a Sales Advisor, you’ll be connecting with potential customers face to face in residential environments, understanding their needs, providing customer service and presenting your client’s services in an engaging way. However successful candidates in the past have come from customer facing bac

Customer Service Advisor – Online Marketplaces / Order Support. E-commerce, Online Marketplaces, Customer Service, Order Processing. An exciting new role for a customer service and e-commerce professional; excellent opportunity as our client is expanding its B2C e-commerce and online marketplace

As Client Services Manager, you will:. A successful Client Services Manager should have:. We are seeking a Client Services Manager to join a professional services team within the accounting and finance department.

Comfort participating in remote, part time studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. As a participant, you could al

Role: Telehandler Location: ST10 4LJ Contract type: Temporary (Full time) Start date:26/05/2026 Duration: Long term (minimum a year) Pay rate: Negotiable depending on experience Working hours: 40 hours a week Fawkes & Reece contact: Ollie (Bolton office) - (phone number removed)The role: As the site Telehandler you will be responsible for maintenance of the site Tolerantly and Mortar Silo, Keeping site clean and tidy as well as assisting all trades with movement of materials. Requirements: Previous experience as a Telehandler on a house building site NPORS or CPCS Telehanlder ticket Provide a minimum of 2 strong references from house building sites.What to do next: If you think you would be a good candidate for this role or would like to find out more about the position, please apply to the job add and reach out to Ollie or James in our Bolton Office on (phone number removed) or via email: (url removed)...

We are looking for a proactive, results-driven.This is an exciting new opportunity,.The successful candidate will act as the primary point of contact for customers, ensuring requirements are clearly understood and delivered while supporting long-term programmes and business expansion.If you enjoy bu

About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are seeking a motivated, target-driven, and commercially focused Account Manager to join our busy sales office in Biddulph (ST8 6HJ). This is a key role responsible for proactively identifying and contacting new customers, generating new business opportunities, and driving revenue growth. The successful candidate will also be responsible for maintaining and developing existing customer relationships, preparing accurate quotations, and supporting external sales colleagues to deliver excellent customer service and achieve business objectives. The successful candidate will demonstrate strong communication skills, commercial awareness, and the ability to manage multiple customer accounts effectively within a fast-paced environment. A confident and proactive approach to outbound calling and business developmen...

Public Practice specialists Taylor Rose Recruitment have been instructed on an Accounts Manager opportunity on behalf of our client, a progressive firm of Chartered Accountants in Stoke-on-Trent. Perfectly suited for an ACA/ ACCA qualified individual (PQ or MAAT also considered) working in practice looking for structured career progression, flexibility, and a supportive team environment. Managing all aspects of your own diverse portfolio of clients from a range of industry sectors involving the provision of accounts, tax, and business/ client advisory work. Excellent remuneration & benefits package, hybrid & flexible working arrangement, TOIL, generous holiday entitlement, and a personal progression plan (to Senior Manager/ Director). The Role: Managing all aspects of the client portfolio, acting as the main point of contact Preparation and review of year-end statutory accounts Management accounts preparation Preparation/ review of tax compliance Identifying tax planning opportunities Dealing with HMRC and other third parties Training junior staff and reviewing their work Assisting with other ad hoc advisory assignments Business development Benefits Include: Progression plan Hybrid/ Flexible working arrangement Health cash plan Generous holiday entitlement Optio...

The Customer Service Advisor is a critical part of the B2C eCommerce Team, reporting into the eCommerce Manager, and providing an outstanding experience to our global customers, across our full range of digital marketplaces. Always providing excellent customer service, while building and maintaining

Kickstart Your Sales Career: Entry Level Customer Sales Advisor.Amazing Benefits & Full Training! - Stoke-on-Trent.Ready to launch a rewarding full time career in sales with incredible perks from the start.Our client, a thriving company in field sales and marketing, is looking for enthusiastic Entry

Customer Sales Assistant (No Experience Required/Entry Level) Immediate Starts in Stoke-on-Trent!. Fed up and want to start earning and gaining valuable experience.

Customer Service Advisor - Account Coordinator.Managing customer relationships, orders, and enquiries in a dynamic manufacturing environment.My client is an industry-leading manufacturer, known for both the quality of their products and their exceptional customer service.They are a well-established,

Our client is expanding its B2C e-commerce and online marketplace function and is looking for a proactive, customer-focused Advisor to deliver an exceptional experience across its website and major online platforms. Join a growing, well-established business with real progression opportunities. If yo

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today! Senior Entertainment Travel Consultant (Hybrid) Full time, London, UK or Barcelona, Spain Lights, Camera, and Action! Are you passionate about television and film? This is a fantastic opportunity for experienced Travel Agent who wants to step into the Media & Entertainment world of travel! BCD Media & Entertainment works with the world’s most successful and influential companies in the entertainment industry. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. Read on and have an audition with us today! As a Senior Entertainment Travel Consultant, you will • Provide travel-related information, and pro-actively suggest additional services to enhance the customers travel experience, • Offer expert advice and consultation to our travelers, including detailed travel information, itineraries and potentially suggesting upgrades and additional services that align with the customer’s needs, • Expertly use the appropriate the BCD Travel tools and systems to complete requests, • Extensive experience in the travel industry, • Solid working knowledge of the travel policies, procedures, and processes, • Knowledgeable with travel industry system GDS Sabre, • Strong verbal and written communication skills in English, • Proven ability to handle multiple priorities simultaneously, • Ability to work independently, exercising discretion and judgment, • High level of self-reliance and decision-making ability We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice! About BCD Travel We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about ___. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of ___. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-PL1

Kickstart Your Sales Career: Entry Level Customer Sales Advisor Amazing Benefits & Full Training! - Stoke-on-Trent Ready to launch a rewarding full time career in sales with incredible perks from the start Our client, a thriving company in field sales and marketing, is looking for enthusiastic E

LiveScore Group is looking for motivated, positive, and personable Customer Support Advisors to guide and assist our customers within our award‑winning support team. Collaborate with other departments to ensure customer satisfaction and retention. Classify customer contact to support process and p

Sales and Customer Service Assistant. The position involves delivering first class customer service, dealing with customers across a number of channels including phone, email, LiveChat, social media and sales counter, assisting them with placing or changing orders, chasing deliveries and general enq

Travel Customer Service Representative (Remote). Customer service experience (travel, hospitality, or service‑related experience preferred). This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer expe

A major healthcare provider in Stoke-on-Trent is seeking a Telephone Switchboard Operator to deliver critical support to patients and staff.This role requires exceptional customer service skills and effective communication to manage enquiries and coordinate emergency responses.The successful candida

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional cus

Administration and Contract Support Manager. Support the administration and monitoring of labour management systems, contracts, service level agreements, ordering, recharging, and invoicing processes. The successful Post Holder will work closely with a busy Estates Operations Team and provide an adm

UK Product Testers is a consulting firm that specializes in product testing and product development work. Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or m

Service Coordinator Location : Stoke Salary : £26,890.50 per annum Job title: Service Coordinator A fulfilling and exciting opportunity available for a Service Coordinator to join our Association. The Service Coordinator will be based in our offices in Stoke . Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role The primary purpose of this project is to provide support to people with complex needs aged 18 and over, male or female. The post holder is responsible for developing and delivering a person centred support package that is tailor made to suit the needs of each individual accessing the service. The support should assist service users in developing the skills required to maintain independent living and either move on into permanent housing. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: Salary £26,890.50 per annum dependent on experience for 37.5 hours per week, Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees) Training and career advancement Discounted Goods and services Group Personal Pension Plan Access to Thrive app Access to Medicash Access to Blue Light Card Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. TPBN1_UKTJ

Public Practice specialists Taylor Rose Recruitment have been instructed on an Accounts Manager opportunity on behalf of our client, a progressive firm of Chartered Accountants in Stoke-on-Trent. Perfectly suited for an ACA/ ACCA qualified individual (PQ or MAAT also considered) working in practice looking for structured career progression, flexibility, and a supportive team environment. Managing all aspects of your own diverse portfolio of clients from a range of industry sectors involving the provision of accounts, tax, and business/ client advisory work. Excellent remuneration & benefits package, hybrid & flexible working arrangement, TOIL, generous holiday entitlement, and a personal progression plan (to Senior Manager/ Director). The Role: Managing all aspects of the client portfolio, acting as the main point of contact Preparation and review of year-end statutory accounts Management accounts preparation Preparation/ review of tax compliance Identifying tax planning opportunities Dealing with HMRC and other third parties Training junior staff and reviewing their work Assisting with other ad hoc advisory assignments Business development Benefits Include: Progression plan Hybrid/ Flexible working arrangement Health cash plan Generous holiday entitlement Option to buy and sell holidays Regular social events Time Off In Lieu Cycle to work scheme You: ACA/ ACCA Qualified (ideally) ACA/ ACCA Part Qualified or MAAT also considered Experience of managing a client portfolio (ideally) Strong accounts and tax compliance experience Background in accountancy practice Good communication skills If this vacancy doesn't tick the boxes, do get in touch to discuss alternatives. Our client base consists of Top 20, Mid Tier, Regional and Independent firms across the UK. TPBN1_UKTJ

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills. What We're Looking For: Strong customer service background (inbound/outbound) with excellent communication skills Previous remote working experience with a suitable environment to work from Call‑centre experience in a fast‑paced environment Confident IT skills, particularly being able to navigate multiple systems Candidates must pass a DBS check and provide proof of Right to Work in the UK.Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valuable experience, opening doors for future opportunities. Are you ready to embark on a rewarding journey in customer service? If you're enthusiastic about providing support and making a positive impact, we want to hear from you!Apply Today! Become a part of our dynamic team and help us deliver world-class customer service. We're excited to see how you can contribute to our mission of supporting customers and their businesses. Take the next step in your career and apply now! As we receive a large number of applications, if you do not hear from us within 48 hours then unfortunately your application was unsuccessful. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Sales Coordinator - Office Administrator (Graduate / Entry-Level Considered) I am working with a global, well-established and family-run business within the automotive industry - specialising in commercial vehicle supply, export, and freight forwarding. With over 30 years of consistent growth and a strong reputation for quality and customer service, this is a fantastic opportunity for someone at the beginning of their career to join a business that truly invests in training, development, and long-term progression. Due to continued expansion, they are now looking to welcome a new Sales Coordinator / Office Administrator to support their busy and fast-paced sales and operations team. This role would suit a recent graduate or someone with some office, customer service, or administrative experience who is looking to build a long-term career in a commercial, international business environment. £28,000 - £30,000 DOE Monday to Friday 8:00am - 5:30pm Weekend working on a rota basis (approx. 1 in 4 weekends - relaxed/remote) Role As a Sales Coordinator / Office Administration Operative, you will join a friendly and supportive team and become a key point of contact for customers across the UK and internationally. You will gain exposure to sales administration, exports, logistics, and general office operations, making this an excellent all-round entry into a commercial business environment. Full training will be provided, so this is a great opportunity for someone looking to learn and develop within a structured and supportive setting. Typical duties will include: Communicating with customers worldwide via phone, email, and WhatsApp (no additional languages required - translators used where needed) Responding to customer enquiries in a professional and timely manner Sales order processing, preparing quotations, and supporting with sales enquiries (no hard sales or targets) Uploading and advertising vehicle stock online, including photos and descriptions Supporting account management and building positive customer relationships Assisting with administration, including preparing documentation Data entry and maintaining accurate internal records Managing vehicle key tracking system (signing keys in and out) General office administration including scanning, filing, emails, and record keeping Supporting with Excel reporting and administrative projects Working closely with the wider team and assisting with ad-hoc tasks Maintaining accurate customer records in line with GDPR requirements Assisting with vehicle handovers and sales completion Requirements This role is open to graduates or entry-level candidates who are keen to build a career in administration, sales support, logistics, or international trade. Full training will be provided, but the successful candidate will ideally demonstrate: A willingness to learn and develop new skills Strong IT skills (Microsoft Office, particularly Excel) Good written communication skills and attention to detail A proactive and organised approach to work Confidence speaking with customers and building relationships Ability to multitask in a busy environment Good numerical ability (useful for quotations and invoices) A positive, team-focused attitude Previous experience in customer service, office work or administration would be beneficial but is not essential. Additional Information Statutory Sick Pay 20 days holiday + Bank Holidays Maternity Leave Pension scheme On-site car parking Christmas shutdown period Full training and development provided Clear progression opportunities within the business Performance-based pay reviews Friendly, relaxed, and supportive working culture Approachable management team This is a fantastic opportunity for someone looking to start their career in a growing international business where they can learn, develop, and progress long-term. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies

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Action any customer invoice disputes within KPI, working with customers, Sales and Finance to ensure customer. Role : Customer Service Advisor. An excellent opportunity has arisen for anCustomer Service Advisorto join one of our longstanding clients, based in Stone.

As Service Director for Customer Services, you will define, lead and embed a Council-wide approach to customer service excellence. This is not simply about overseeing services, it is about owning and delivering the Council’s Customer Service Strategy, redesigning services around the customer, and

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