Assistant Audiology Practitioner
2 days ago
Stoke-on-Trent
Job overviewUHNM is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.Based in the Hearing and Balance Centre at Royal Stoke, this exciting opportunity involves supporting the clinical team to deliver a wide range of sub- specialty services including; routine, complex adult and paediatric audiology, vestibular assessment and rehabilitation and hearing therapy. The post holder will be responsible for implementing infection prevention measures, assisting with stock control and assisting with administration of clinical procedures.Main duties of the job- Perform routine hearing aid repairs to adult and paediatric audiology patients- Meet and greet patients and families and escort them to the clinic room- Under supervision, perform the role of assistant in paediatric audiological assessment and rehabilitation, by actively engaging with children to support successful outcomes- Assist the Audiologist with rehabilitation of patients with hearing loss, including sign posting, advice, providing hearing aid information and accessories and following individual patient care plans- Process messages from Audiologists direct phone line/email from internal and external health professionals and parents/guardians of paediatric patients.- Assist with equipment set-up, room preparation and daily calibration of equipment- In conjunction with the Audiologists, be responsible for infection control within department protocols- Assist with invoices, stock control and audit of stock.- Provide support to the Assistant Audiologists with the maintenance of an organised, clean stock room.- Be responsible for the processing, despatch, registration and filing of departmental ear moulds and, using appropriate recording mechanisms as implemented by Head of Service and/or Audiologist.- Under the supervision of the Assistant Audiologist, be responsible for arranging external repair/replacement of faulty hearing aid- Assist in maintenance of other departmental data recording systems, databases, and filing systemsWorking for our organisationUniversity Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.Detailed job description and main responsibilities- Perform routine hearing aid repairs to adult and paediatric audiology patients- Meet and greet patients and families and escort them to the clinic room- Under supervision, perform the role of assistant in paediatric audiological assessment and rehabilitation, by actively engaging with children to support successful outcomes- Assist the Audiologist with rehabilitation of patients with hearing loss, including sign posting, advice, providing hearing aid information and accessories and following individual patient care plans- Process messages from Audiologists direct phone line/email from internal and external health professionals and parents/guardians of paediatric patients.- Assist with equipment set-up, room preparation and daily calibration of equipment- In conjunction with the Audiologists, be responsible for infection control within department protocols- Assist with invoices, stock control and audit of stock.- Provide support to the Assistant Audiologists with the maintenance of an organised, clean stock room.- Be responsible for the processing, despatch, registration and filing of departmental ear moulds and, using appropriate recording mechanisms as implemented by Head of Service and/or Audiologist.- Under the supervision of the Assistant Audiologist, be responsible for arranging external repair/replacement of faulty hearing aid- Assist in maintenance of other departmental data recording systems, databases, and filing systems.- Process returned patient questionnaires and liaise with the clinical team and admin team to arrange appointments where appropriat- Actively participate in clinical audit at local, regional or national levels- Assist the Audiologist with preparation of domiciliary visit- Accompany the Audiologist on domiciliary visits and assist with the necessary clinical procedures in the domiciliary environment- Attend departmental staff meetings and training events as required by the Head of Service- Other duties as may be discussed and agreed with the line manager and in keeping with the “General Description”, but excluding diagnostic audiometry and rehabilitative proceduresThe Audiology Team will support your learning throughout this period and provide you with the necessary training to perform basic clinical procedures, hearing aid repairs and advice to patients, in addition to promoting deaf awareness throughout the trust and wider community. It is hoped that the successful candidate will be motivated to continue with further training in the form of Audiologist Apprenticeship.Ideally, the successful candidate will have experience of excellent customer services and a passion for patient centred care.Person specificationQualificationsEssential criteria- Passed at least five GCSE examinationsExperienceEssential criteria- Proficient in the use of Microsoft office: Word, Excel, access and Power-pointImportant information about your application1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.2. References - please ensure you provide email addresses for all referees for the last three years of employment.3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.4. Flexible working will be considered in line with Trust policies5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.6. We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to helpAt UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications. If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued. UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.