Service Acquisition Officer
hace 10 días
Richmond
Service Acquisition Officer Location: Richmond & Wandsworth (3 days per week onsite)Rate: £26.04 PAYE / £34.03 UMBContract:3 months - with potential extensionDirectorate: Adult Social Care - Strategic Market Management & Service Acquisition About the Role We are seeking a proactive and detail-oriented Service Acquisition Officer to join the Strategic Market Management and Service Acquisition Team-an essential function supporting Adult Social Care across Richmond and Wandsworth. In this role, you will be responsible for micro-commissioning care packages and placements with a variety of social care and transport providers, ensuring service users receive the right care, at the right time, and at the right cost. You will work collaboratively with social workers, external providers, NHS colleagues, and internal teams to secure high-quality, value-for-money services. Key Responsibilities • Micro-commission straightforward care packages and placements using strength-based approaches., • Select appropriate providers in line with commissioning and contractual requirements., • Prioritise and optimise use of block contracts and existing contracted services., • Negotiate provider costs to ensure best value (e.g., obtaining multiple quotes, using dynamic purchasing systems)., • Commission placements on behalf of the NHS when required., • Escalate provider concerns (capacity, reliability, KPI performance) to senior managers., • Engage with the social care provider market through both digital systems and traditional methods (phone/email)., • Maintain strong working relationships with providers to support timely, cost-effective service delivery., • Ensure all documentation and contractual information sent to providers is accurate., • Collate and present market data (capacity, voids, provider intelligence, costings) to the Senior Commissioning Manager., • Represent the team at meetings when delegated, providing key updates and actions.Generic Responsibilities, • Contribute to continuous service improvement across the Shared Staffing Arrangement., • Adhere to Codes of Practice, including data protection, health and safety, and professional conduct., • Promote equality, diversity, and inclusion in all aspects of work., • Understand and implement safeguarding responsibilities for adults, young people, and children., • Undertake any reasonable duties required within the scope of the post.Requirements, • Must be able to attend onsite 3 days per week - essential., • Strong communication, negotiation, and relationship-building skills., • Experience in commissioning, brokerage, procurement, or social care environments (desirable)., • Ability to manage workload efficiently and maintain accurate records. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
