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A recruitment agency is seeking a Scientific Course Administrator to manage and deliver scientific courses in Luton.

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,000 DOE additional earning potential through overtime We’re looking for a Customer Service Coordinator to join our team – an excellent opportunity to start or grow your career in a fast‑paced contact centre environment. As part of our 24/7 Service Delivery team, you’ll handle high‑volume customer calls, monitor situations in real time, log information accurately, and ensure issues are resolved or escalated quickly and professionally. You’ll be the first point of contact for customers, staff, and contractors, always delivering a calm and consistent service. Joining a newly established team within an employee‑owned business, you’ll benefit from strong training, progression opportunities, and long‑term career development in a structured contact centre environment. As a Customer Service Coordinator, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑in calls * Act as the main point of contact for customers, staff, and contractors, providing clear information and reassurance during incidents * Accurately log all calls, incidents, and interactions, producing clear notes and reports using call‑logging and case‑management systems * Follow call‑handling scripts, procedures, and escalation routes; assess urgency, categorise incidents, and escalate when required * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, compliance, and performance targets As a Customer Service Coordinator, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Ability to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role, and you must be able to provide a minimum 5‑year checkable work and/or education history

Job Title: Lead Clinical Psychologist Band: 8b Hours: 30 hours per week (0.8 WTE) Location: Luton Service: CAMHS Start Date: ASAP Duration: 3 months (initially) Pay £45 - £70 umbrella equivalent Role Overview Evergreen is a Tier 4 CAMHS Inpatient Unit providing specialist care to adolescents with complex mental health needs. We are seeking an experienced Band 8b Lead Clinical Psychologist to lead and manage the psychological therapies provision within the unit. This is a senior leadership role requiring extensive inpatient CAMHS experience, strong MDT working, and the ability to lead service development. Key Responsibilities Lead and manage the Psychology provision within the Tier 4 Inpatient Unit Provide highly specialist psychological assessments, formulations and interventions for adolescents with complex mental health presentations Deliver evidence-based therapies (CBT and third-wave approaches essential) Provide specialist risk assessment and risk management Act as care coordinator within CPA framework Lead and coordinate Assistant Psychologists, Trainees and qualified Psychologists Provide supervision, consultation and training across the MDT Contribute to service development, governance and audit Liaise closely with Tier 3 CAMHS, Crisis Teams, Education, Social Care and external agencies Contribute to clinical governance, outcome measures and service evaluation Occasional community visits may be required across the local geographical patch. Essential Criteria HCPC Registered Clinical Psychologist Postgraduate Doctorate in Clinical Psychology Post-qualification experience in Child & Adolescent Clinical Psychology Significant experience within CAMHS Experience working within Tier 4 / Inpatient settings Experience leading and supervising psychologists Strong CBT and third-wave CBT experience Experience working with complex adolescent presentations including: Psychosis Severe depression Self-harm Eating disorders Neurodevelopmental conditions Strong MDT and multi-agency liaison experience ? Desirable Post-doctoral training in specialist areas Experience in Early Intervention Experience in service development and leadership Management training Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free