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  • IT Technician
    IT Technician
    9 hours ago
    £13–£15 hourly
    Part-time
    London

    IT Support Technician – Part-Time Halo House IT | London Job Type: Part-Time – Initially 2 days per week Location: London – On-site support in schools Salary: Competitive, dependent on experience Start Date: To be agreed About Halo House IT At Halo House IT, we believe that a great working environment brings out the best in people. We're a friendly, relaxed and supportive IT company specialising in providing technical support to schools across London. We pride ourselves on being approachable, understanding and encouraging. We don't believe in unnecessary pressure or throwing people in at the deep end. Instead, we focus on teamwork, practical learning and helping our staff develop their confidence and technical skills. Our school-based environment offers a varied and rewarding role, with a generally structured working day and opportunities to build positive relationships with staff and clients. Whether you're looking to build on your existing IT experience or take the next step in your career, we'll provide the guidance, training and support to help you succeed. About the Role We're looking for a friendly, enthusiastic and reliable Part-Time IT Support Technician to join our growing team. The position will initially involve working two days per week, providing on-site IT support to primary schools across London. You'll help teachers and school staff with their day-to-day IT requirements, troubleshoot technical issues and assist with maintaining school IT systems and equipment. You won't be expected to know everything from day one. We'll provide hands-on training, and you'll work alongside an experienced technician during your first one to two months to help you settle into the role. Key Responsibilities Troubleshoot and resolve Windows 10 and Windows 11 computer issues. Provide general desktop, laptop and printer support. Assist with Windows Server environments, including Active Directory and user account management. Troubleshoot Wi-Fi and basic network connectivity issues. Support Apple iPads, including setup, configuration and basic troubleshooting. Install and configure software, hardware and peripherals. Set up new computers and prepare devices for staff and pupils. Assist with Microsoft 365, Outlook and email-related issues. Provide friendly, patient technical support to teachers and school staff. Carry out routine IT maintenance and basic system checks. Escalate more complex technical issues when necessary. What We're Looking For Essential: Previous experience working with computers and troubleshooting IT issues. Good knowledge of Windows 10 and Windows 11. Basic understanding of Windows Server and Active Directory. Familiarity with Wi-Fi, networking and internet connectivity. Experience using and troubleshooting iPads. Good communication and problem-solving skills. A friendly, patient and professional attitude. Willingness to learn and develop new skills. Ability to work independently once trained. Desirable, but not essential: Previous experience providing IT support in schools. Knowledge of Microsoft 365 administration. Experience with network switches, wireless access points and printers. Familiarity with Apple device management or MDM systems. Experience with IT helpdesk or ticketing systems. A full UK driving licence and access to a vehicle. What We Offer A relaxed and supportive working environment – We believe in treating people with respect and understanding. Full hands-on training – You'll receive practical guidance to help build your knowledge and confidence. Supported introduction – An experienced technician will accompany and support you during your first one to two months. No unnecessary pressure – We encourage a calm, thoughtful approach to solving problems. Opportunities to develop – Learn new technologies and gain valuable experience working with school IT systems. Friendly working relationships – Become part of a small, approachable team where your contribution matters. Potential for additional working days – Opportunities to increase hours as the business grows. Additional Information As this role involves working in schools, the successful candidate will be required to undergo appropriate safeguarding checks, including an enhanced DBS check with children's barred list information where the role is eligible. Interested in Joining Us? If you enjoy working with technology, solving problems and helping people, we'd love to hear from you. You don't need to be an expert in everything. We're looking for someone with a good foundation in IT, a positive attitude and a genuine willingness to learn. Join Halo House IT and grow your IT career in a friendly, supportive environment. To apply: Please send your CV and a brief introduction to Halo House IT.

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