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We are seeking a skilled and dedicated Mobile Phone Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of mobile devices, ensuring our customers receive excellent service and their devices are returned in optimal working condition. Key Responsibilities: • Diagnose and troubleshoot mobile phone hardware and software issues., • Perform repairs, including screen replacements, battery replacements, charging port repairs, and other component-level fixes., • Conduct software updates, data transfers, and data recovery as needed., • Provide clear and concise explanations of technical issues and repair solutions to customers., • Manage repair workflow, track parts inventory, and maintain accurate service records., • Stay updated on the latest mobile technology and repair techniques., • Ensure a high standard of customer satisfaction and efficient service delivery. Qualifications and Skills: • Proven experience as a mobile phone technician or in a similar electronics repair role., • Strong knowledge of various mobile phone brands and operating systems (iOS, Android)., • Proficiency in using diagnostic tools and repair equipment., • Excellent problem-solving abilities and attention to detail., • Strong communication and customer service skills., • Ability to work independently and as part of a team in a fast-paced retail environment., • Relevant certifications are a plus. We offer a supportive working environment where you can apply your technical expertise and contribute to a local business.