Hounslow
Ready to find the right role for you?\n\nSalary: up to £32,000 per annum plus annual bonus and Veolia benefits\n \nHours: 40 hours per week, Mon - Fri 8am to 4.30pm \n \nLocation: Primarily at Heathrow Airport, with occasional travel to other sites as required\n\nWhen you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.\n\nWhether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.\n\nWhat we can offer you:\n\n25 days of annual leave plus bank holidays\n \nAccess to our company pension scheme\n \nFree physiotherapy and 24/7 GP service \n \nDiscounts on everything from groceries to well known retailers\n \nAccess to a range of resources to support your physical, mental, and financial health\n \nOngoing training and development opportunities, allowing you to reach your full potential \n\nWhat you'll be doing:\n\nConduct daily meter downloads (FEGP and PCA), learn designated meter reading routes, program and download data from meters using specialised software, and ensure all information is correctly sent to end users\n \nRecord manual readings for AMR meters as required and support the transition of paper-based meter readings to electronic format across the site\n \nInvestigate customer complaints related to meter readings, verify readings align with correct billing and output, and report findings to line manager\n \nConduct site-based utility assessments, gather usage information, and provide data to the central team for calculations while maintaining daily communication with line manager about workload and challenges\n \nProvide advice, recommendations, and training support to junior meter readers and other team members as needed\n \nMaintain up-to-date compliance training (Airside Pass, Driving, Heathrow Electrical Safety, UKPNS HV substation entry), ensure all work follows health & safety policies and procedures, and maintain professional conduct when interacting with airport passengers and clients\n\nWhat we're looking for:\n\nFull driving licence\n \nExperience of utility meter reading \n \nExperience / knowledge of utility infrastructure & systems, especially electricity \n \nComfortable with the use of IT equipment and applications, especially Microsoft Office and Google\n \nExperience of Elster Smartset / PMU software\n \nUKPNS HV substation entry awareness is desirable\n \nElectrical Safety Rules level 1 is desirableWhat's next?\n\nApply today, so we can make a difference for generations to come.\n\nWe're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. \n\nWe're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. \n\nWe're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive