We are looking for a proactive and detail-oriented Waitress/Waiter to join our dynamic team at The Black Kitchen on a part-time basis in London. The ideal candidate will provide outstanding service to our customers, ensuring they have an enjoyable dining experience. This position is perfect for someone who is enthusiastic, personable, and thrives in a fast-paced environment. About Us At The Black Kitchen, we are all about bold flavours, community vibes, and creating unforgettable dining experiences. Inspired by our rich culinary heritage, we bring a modern twist to traditional dishes, serving up soulful, flavourful food that keeps our customers coming back for more. Renowned for our super friendly and accommodating service, we would like anyone who comes on board to be aligned with this! Key Responsibilities • Customer Service - Greet and seat customers promptly, presenting menus and answering any questions about the menu and ingredients/allergens. Provide attentive and friendly service throughout their visit., • Order Taking - Accurately take food and beverage orders, and relay them to the chef, kitchen porter’s and bar staff., • Serving Food and Beverages - Deliver orders to the table efficiently, ensuring accuracy and presentation in line with company standards., • Payment Handling - Process payments accurately using the POS system, handle cash, and provide change if necessary., • Cleanliness and Organisation - Maintain the cleanliness and organisation of the dining area, including setting tables, polishing cutlery, and ensuring all areas are tidy and presentable., • Team Collaboration - Work closely with kitchen staff and other team members to ensure smooth and efficient service., • Inventory Management- Help in tracking kitchen supplies and reporting any shortages or needs for replenishment. Key Skills • Prior experience as a waitress (1 year minimum), • Excellent communication and interpersonal skills., • A positive attitude and a genuine passion for delivering exceptional customer service., • Ability to multitask and remain calm under pressure in a fast-paced environment., • Strong attention to detail and organisational skills., • Physical ability to handle the demands of the job, including standing for long periods and lifting heavy items. Qualifications • Food Handling Certificate is desired What We Offer • Competitive wage, • Half-paid day off on your birthday!, • Opportunities for growth within the company, • A supportive and friendly team environment, • Employee meals and discounts (20%) Other • Flexibility to work evenings, weekends, and holidays as needed If you are passionate about providing exceptional service and thrive in a lively, customer-focused environment, we would love to hear from you!
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: - Greet customers with a warm and friendly demeanor. - Take orders accurately and efficiently, ensuring special requests are noted. - Maintain a clean and organized front of house area, including dining and service areas. - Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. - Handle customer payments and transactions with precision. - Uphold excellent customer service standards and address customer concerns professionally. - Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: - Ensure food safety and sanitation standards are met at all times. - Maintain kitchen equipment and utensils in good working condition. - Assist in inventory management and restocking supplies as needed. - Work closely with the kitchen team to coordinate orders efficiently. Qualifications: - Minimum of 3 years of experience in both front of house and kitchen roles. - Demonstrated ability to multitask in a fast-paced environment. - Excellent communication and interpersonal skills. - Strong attention to detail in both food preparation and customer service. - Knowledge of food safety and hygiene practices. - Ability to stand for extended periods and lift moderately heavy objects. - A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. Shift starts from weekday 6pm- 2am Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience