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hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n What you'll do \n Strategic Financial Planning: Collaborating with senior management to develop and execute treasury strategies aligned with our business objectives. You will provide expert guidance on liquidity management, capital allocation, and risk mitigation to optimize our financial performance. \n Treasury Operations: Overseeing the operational aspects of treasury, including cash management, foreign exchange, and hedging activities. You will work closely with cross-functional teams to streamline processes, enhance efficiency, and leverage technology to automate treasury operations. \n Cash Flow Management: Overseeing the day-to-day cash flow operations, including forecasting, monitoring, and reporting. You will ensure that our liquidity needs are met efficiently, minimizing idle cash and maximizing investment opportunities. \n Treasury Portfolio Management: Work with Capital Markets to establish optimum investment strategy for Treasury assets. Source, evaluate and manage portfolio investments. \n Risk Management: Implementing robust risk management practices to safeguard our financial position. You will assess and mitigate financial risks, such as interest rate, liquidity, and credit risks, while ensuring compliance with regulatory requirements in both the UK and US markets. \n Stakeholder Management: Building and maintaining strong relationships with internal and external stakeholders, including regulators, auditors, and investors. You will effectively communicate our treasury strategies, financial performance, and risk management practices to ensure transparency and trust. \n Team Leadership: Leading and developing a lean high-performing treasury team, fostering a culture of collaboration, innovation, and continuous improvement. You will provide guidance, mentorship, and support to empower your team members to excel in their roles. \n What we’re looking for \n\n • \n Proven experience in treasury management, within the consumer lending space or a asset-backed treasury business. \n • \n Strong knowledge of UK and US financial markets, regulations, and best practices. \n • \n Proven track record in strategic financial planning, cash flow management, and risk mitigation. \n • \n Excellent analytical and problem-solving skills, with the ability to make data-driven decisions. \n • \n Expertise in treasury operations and systems implementation and management. \n • \n Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels. \n • \n Strong leadership capabilities, with a passion for developing and motivating teams. \n • \n Excited about the opportunity to work in an entrepreneurial environment and have a real impact on the business \n • \n Professional qualifications such as ACT, CFA, or ACCA are desirable. \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a Lead Python Engineer to join our Data Team, where you’ll play a pivotal role in shaping the systems and data infrastructure that power our US products. \n In this role you’ll balance hands-on engineering with team leadership — owning the technical direction of your squad, mentoring a small team of 1–2 engineers, and still getting deep into the code yourself. You’ll design and build robust data pipelines, APIs and services that drive real decisions across the business, all while keeping quality and scalability at the forefront. \n You’ll be a key voice in architectural discussions, helping to define how we build and evolve our data platform as we scale into the US market. No two days look the same here. \n We’re building something great, and we’re looking for the right people to grow with us. If that sounds like you, we can’t wait to hear from you. \n Our Tech Stack \n Our stack is built on Python and FastAPI, deployed via Docker and Kubernetes on AWS, with ArgoCD handling our continuous delivery pipeline. \n What we’re looking for \n\n • \n Interest in leading or mentoring a small team of engineers, with the ability to balance hands-on delivery with team development \n • \n Deep, modern Python expertise; you write clean, idiomatic, well-tested code and hold others to the same standard \n • \n Some experience building and maintaining data pipelines, ETL processes, or data-intensive backend services \n • \n Solid understanding of FastAPI or a comparable modern Python web framework \n • \n Strong automated testing skills across unit, integration, and functional levels \n • \n Experience working with cloud infrastructure, ideally AWS, and comfortable with Docker and Kubernetes \n • \n Ability to drive technical decisions and communicate clearly with both engineers and non-technical stakeholders \n • \n Experience in a cross-functional or data-focused engineering environment is a strong plus \n • \n Familiarity with US financial products or regulated markets is a bonus, but not essential \n\n Interview process \n\n • \n A quick phone call with one of the team \n • \n A short coding exercise to complete in your own time \n • \n Technical Video Interview for 60 mins – meet the team you’ll work with daily \n • \n Culture interview for 30 mins \n • \n Final Interview \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for an analytically-minded Credit & Commercial Manager to lead our commercial & pricing strategy in our motor finance team, Autolend. We’re building high performing portfolios, with bold growth targets and a commitment to responsible lending. \n We are looking for someone who loves using strong analytics to drive smarter decisions, optimise performance, while delivering strong portfolio returns. \n Initially you will be an individual contributor role with the opportunity to build and lead a team as we grow. You’ll be entrusted with thought leadership on our commercial strategy, and have a large remit to set up and optimise our pricing to help achieve our objectives. \n You'll join a collaborative, ambitious organisation with minimal bureaucracy where ideas matter more than hierarchy with your work directly shaping strategic decisions, enhancing our portfolio performance. \n What You’ll Do: \n\n • \n Own and optimise our pricing strategy, deciding how much we lend and at what rates to deliver sustainable growth. \n • \n Enhance our customer journey, improving conversion and performance through both data insights and qualitative feedback. \n • \n Define and evolve a multi-channel commercial strategy that balances business growth with responsible lending. \n • \n Discover insights from datasets using Python and SQL to uncover opportunities and optimise our strategy \n • \n Stay ahead of competitors by monitoring trends, and acquisition channels and adapting quickly. \n • \n Collaborate cross-functionally with product, engineering, data, and external partners to improve funnel performance \n • \n Measure impact — track results, learn fast, and refine strategies to maximise both customer value and business performance. \n\n What you'll need to succeed \n\n • \n Daily coding experience, with proficiency in both Python and SQL ideally \n • \n Experience in credit risk or commercial strategy roles, ideally within consumer lending or Motor Finance \n • \n Strategic and analytical thinking, with the ability to turn complex data into clear, actionable insights \n • \n Drive to deliver results, aligning with both commercial and customer needs. \n • \n Curious and collaborative approach and a willingness to challenge your own assumptions \n • \n Experience working in marketing / growth roles is a plus, but not required! \n\n Interview Process \n\n • \n An initial phone conversation with a member of our team. \n • \n Interviews including a practical case study and team conversations. \n • \n A final discussion with a member of our executive leadership (C-suite). \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n As we continue to build upon the diversity of our team we are thrilled to have the opportunity to bring on board a Senior Kotlin/JVM Engineer. This is an opportunity to bring new experience, perspective and capabilities to our design discussions, helping shape our approach to delivering elegant solutions to complex engineering challenges as we continue to grow. This is the team that put the Tech in FinTech, our current tech team is around 80 strong and have helped transform finance by building a next-generation lending platform, a next-gen credit card, and auto-finance product, a Superapp and they’re at it again with brand new product launches this year. \n We're looking for an engineer with a depth of knowledge and recent hands-on Kotlin experience or JVM based engineering experience that enables them to not only deliver elegant, idiomatic solutions in Kotlin or Java but also to contribute new knowledge and experience to our frequent collaborative design forums with stakeholders from every area of the business. \n There’s a lot to do; building and integrating new API’s, tuning our existing services as they scale, supporting our expansion of new products and supporting services in the US. \n We believe that software engineering is more than just code - it’s about people. We believe that the best teams are made of great people. That fundamentally great software engineering is about alignment, sharing what we know and being nice to each other. When we put all this together we make software engineering better by continually improving our capabilities as a team and making our working environment a happy and productive place. \n There is more to read about us and our Lendies in the engineering blog right here and if you’d like to check our reviews out on Glassdoor you can see these here. \n Our Tech Stack \n Backend \n\n • \n Kotlin 1.7.20 \n • \n AWS \n • \n GraphQL (it would be nice if you were familiar with this but it’s not a deal breaker) \n • \n Postgres \n • \n RabbitMQ \n • \n Docker \n • \n Kubernetes \n\n Frontend \n\n • \n React & React Native, TypeScript, MobX, Redux, Stylus and SASS \n\n Other \n\n • \n We build our Kotlin projects using Gradle and GitHub Actions, deploying to production as soon as we finish a feature \n • \n We use JUnit Jupiter, Kotest and TestContainers for automated testing \n\n What we’re looking for technically \n\n • \n Strong commercial Kotlin or JVM based engineering experience (willingness to work with Kotlin) \n • \n An ability to write simple, clean code \n • \n Experience and understanding of databases; relational databases are a must, NoSql would be nice too \n • \n Be able to quickly understand complex, financial business domains \n • \n Understand different software architectures rapidly \n • \n Understands abstraction and interpolation \n • \n Able to write comprehensive, automated tests at all levels of the pyramid \n • \n Understanding of the Kanban agile methodology; not a deal breaker if you don’t \n\n What kind of person you’ll need to be \n\n • \n Someone who can get along with others and build relationships \n • \n Someone who wants to continually learn, improve and collaborate \n • \n Someone who can solve problems on their own but also knows when to go to their peers for help \n • \n Someone who is a rational thinker and is aware of the ‘why’ behind the way they do things \n • \n Someone who is a pragmatist who can sensibly weigh the tradeoffs between code quality and delivery \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n We're looking for a Junior Analytics Engineer to join the analytical foundation for our US Cards team, the fastest-developing area of the business. In this role, you’ll work closely with analysts, product teams, backend engineers, and business stakeholders to help improve how data is structured, transformed, and consumed across the company. \n The role is fundamentally about contributing to a strong analytical foundation: helping teams move from question to insight quickly, while improving data quality, scalability, and maintainability. \n You'll be supported by experienced engineers and given the space to grow — picking up new skills, deepening your SQL and dbt knowledge, and building confidence across a modern data stack. \n What you'll be doing \n\n • \n Contributing to the data models that support credit decisions, origination, portfolio analysis, and investor reporting. \n • \n Building and improving dbt models and transformations, guided by senior engineers and in close collaboration with analysts and stakeholders. \n • \n Acting as a bridge between analysts, backend engineers, product teams, and the data platform team to help ensure data is modelled and used effectively. \n • \n Identifying opportunities to improve the efficiency, reliability, and cost-effectiveness of our transformation pipeline over time. \n • \n Supporting the scaling of our data infrastructure as the business grows. \n\n Our modern data stack \n You’ll work with a modern analytics stack centred around SQL, Snowflake, dbt, Fivetran and Claude. \n What we're looking for \n We're looking for someone with solid analytics engineering fundamentals - or the drive to develop them - and the curiosity to apply them in a fast-moving environment. \n More specifically, we’re looking for: \n Essential: \n\n • \n Solid SQL skills and a willingness to keep improving them. \n • \n Some hands-on experience with dbt or ELT pipelines. \n • \n A collaborative working style and clear communication across technical and non-technical stakeholders. \n • \n A growing understanding of data modelling and how analytical datasets should be structured for reliability and usability. \n • \n Comfort using AI tools to move faster and improve the quality of your work. \n\n Desirable: \n\n • \n Experience with Snowflake or another modern cloud data warehouse. \n • \n An interest in learning from and eventually supporting analysts through shared patterns and good practices. \n • \n Fintech or scale-up experience \n\n Interview process \n\n • \n Initial call \n • \n Take Home Task \n • \n Technical Interview \n • \n Culture Interview \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a detail-oriented and proactive Financial Operations Executive to join our growing Financial Operations team at Lendable. Reporting directly to the Financial Operations Manager, you’ll play a critical role in ensuring the accurate and timely processing of financial transactions, maintaining liquidity across our platform, and supporting the smooth running of our products. \n This is an excellent opportunity to gain broad exposure across financial operations in a fast-paced, technology-driven environment, working closely with teams across the business and contributing directly to Lendable’s continued growth. \n What you’ll do \n\n • \n Reconcile collections and repayments between our platform and bank transactions on a daily basis, ensuring accuracy and completion within defined timeframes for two of our core UK products. (40%) \n • \n Prepare and execute bank transfers and other financial transactions daily, working with multiple banking partners and ensuring strong operational controls. (20%) \n • \n Monitor liquidity levels across the platform, identifying funding requirements and supporting efficient cash management. (10%) \n • \n Collaborate closely with internal teams including Capital Markets, Data Science and Product to improve processes, resolve issues and enhance the efficiency of the finance function. (10%) \n • \n Maintain auto auction proceeds, analysing invoices and allocating costs to investors (10%) \n • \n Support product maintenance, helping ensure products remain live and operational through financial oversight, calculations and checks. (5%) \n • \n Contribute to ad-hoc projects and analysis, alongside general administrative and filing support as required. (5%) \n\n The Financial Operations team is a small, collaborative and trusted team with a broad range of responsibilities that impact the wider business. As part of the team, you will work on all products and collaborate across different departments, gaining invaluable experience with growth potential. \n What do you need to succeed in this role: \n\n • \n Hands-on experience with reconciliations (bank, cash, payments, collections, or similar) \n • \n Familiarity with executing payments / bank transfers and working with multiple bank accounts \n • \n Ability to work to daily deadlines in a time-sensitive environment \n • \n Proven track record of improving processes and delivering required outcomes. \n • \n Efficient with a high level of attention to detail and accuracy is essential. \n • \n Strong organisational skills are needed, with the ability to prioritise tasks and meet deadlines. \n • \n Capability to work self-sufficiently to identify issues and further streamline workflows. \n\n\n • \n Great communication skills, with the ability to work collaboratively with other members of the finance team and across the wider business.You’ll be energetic, and motivated and have a proactive approach with the ability to problem solve. \n • \n Proficient in Microsoft Excel and G-Suite (including Sheets). \n\n Nice-to-haves \n Experience & domain \n\n • \n 2+ years of experience in Finance, or similar role, preferably in a fintech or financial services environment. An accounting or analytical qualification is preferred but not required. \n • \n Experience in fintech, lending, payments, or financial services \n • \n Exposure to consumer credit products or loan servicing \n • \n Previous work with multiple banking partners or payment rails \n • \n Experience supporting product launches or live product maintenance \n\n Technical skills \n\n • \n Advanced Excel / Google Sheets (e.g. lookups, pivot tables) \n • \n Experience with SQL, BI tools, or data platforms \n • \n Familiarity with automation tools or process improvement initiatives \n • \n Relevant exposure to AI tooling including ChatGPT, Claude, Gemini, CoPilot etc. \n\n The interview process \n\n • \n 15 min: Mathematics focused cognitive assessment at point of application (if you have questions you can reach out directly to the Talent Partner: jessica.whiteside@lendable.co.uk) \n • \n 30 min: Screening call with the Talent Team and Hiring team \n • \n 90 min: Case Study Task \n • \n 75 min: Final stage in person interview with the Finance Operations and Finance Leadership \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n We're looking for a Junior Analytics Engineer to join the analytical foundation for our US Cards team, the fastest-developing area of the business. In this role, you’ll work closely with analysts, product teams, backend engineers, and business stakeholders to help improve how data is structured, transformed, and consumed across the company. \n The role is fundamentally about contributing to a strong analytical foundation: helping teams move from question to insight quickly, while improving data quality, scalability, and maintainability. \n You'll be supported by experienced engineers and given the space to grow — picking up new skills, deepening your SQL and dbt knowledge, and building confidence across a modern data stack. \n What you'll be doing \n\n • \n Contributing to the data models that support credit decisions, origination, portfolio analysis, and investor reporting. \n • \n Building and improving dbt models and transformations, guided by senior engineers and in close collaboration with analysts and stakeholders. \n • \n Acting as a bridge between analysts, backend engineers, product teams, and the data platform team to help ensure data is modelled and used effectively. \n • \n Identifying opportunities to improve the efficiency, reliability, and cost-effectiveness of our transformation pipeline over time. \n • \n Supporting the scaling of our data infrastructure as the business grows. \n\n Our modern data stack \n You’ll work with a modern analytics stack centred around SQL, Snowflake, dbt, Fivetran and Claude. \n What we're looking for \n We're looking for someone with solid analytics engineering fundamentals - or the drive to develop them - and the curiosity to apply them in a fast-moving environment. \n More specifically, we’re looking for: \n Essential: \n\n • \n Solid SQL skills and a willingness to keep improving them. \n • \n Some hands-on experience with dbt or ELT pipelines. \n • \n A collaborative working style and clear communication across technical and non-technical stakeholders. \n • \n A growing understanding of data modelling and how analytical datasets should be structured for reliability and usability. \n • \n Comfort using AI tools to move faster and improve the quality of your work. \n\n Desirable: \n\n • \n Experience with Snowflake or another modern cloud data warehouse. \n • \n An interest in learning from and eventually supporting analysts through shared patterns and good practices. \n • \n Fintech or scale-up experience \n\n Interview process \n\n • \n Initial call \n • \n Take Home Task \n • \n Technical Interview \n • \n Culture Interview \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for an analytically-minded Credit & Commercial Senior Analyst to work our commercial & pricing strategy in our motor finance team (Autolend). This role is suitable for someone who loves using strong analytics to optimise our business, improve funnel performance while still delivering a good portfolio return. \n You’ll be entrusted with thought leadership on our commercial strategy, and have a large remit to set up and optimise our pricing to help achieve our objectives. \n You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance. \n Team's Objectives: \n Autolend is building high performing portfolios, with bold growth targets and a commitment to responsible lending. \n Your core responsibilities include: \n\n • \n Optimising our pricing strategy, how much to lend and at what interest rate. \n • \n Improving our conversion funnel, responding to qualitative feedback as well as data insights. \n • \n Building a product that our customers and partners love. \n\n How you'll impact those objectives \n\n • \n Define our multi channel pricing & commercial strategy and continuously optimise it to grow the business while maintaining strong returns \n • \n Discover insights from data using tools like Python and SQL to find opportunities and optimise our strategy \n • \n Seek out novel strategies and commercial approaches we can take advantage of \n • \n Obsess over competitor trends and our performance through our diverse acquisition channels, responding quickly to changes in the market \n • \n Collaborate cross-functionally with product, engineering, data, and our external partners to improve funnel performance \n • \n Monitor and assess the success of implemented strategies and continuously identify areas for improvement. \n\n What you'll need to succeed \n\n • \n Daily coding experience, with proficiency in Python and SQL ideally \n • \n Proven experience in credit risk or commercial strategy roles, ideally within consumer lending. \n • \n A strategic mindset and the ability to translate complex data into clear, actionable decisions. \n • \n A focus on delivering results that align with both commercial and customer needs. \n • \n A collaborative, open approach and a willingness to challenge your own assumptions \n • \n Experience working in marketing / growth roles is a plus, but not required! \n\n Interview Process \n We’re not corporate, so we try our best to get things moving as quickly as possible. \n\n • \n An initial phone conversation with a member of our team. \n • \n Onsite interviews, including a practical case study and team conversations. \n • \n A final discussion with a member of our executive leadership (C-suite). \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n Video is going to be central to how we grow, across paid social, organic, brand campaigns and lifecycle, and we’re building the in-house production capability to power it. We’re looking for a Video Producer to join our creative pod and own video output end-to-end: planning, shooting, editing and producing video that drives measurable growth and shapes how customers experience the Zable brand. This is the chance to build the in-house video function from scratch in a category-defining consumer fintech. \n What we're looking for: \n Essential: \n\n • \n 3+ years of video production experience for a consumer brand, agency or in-house creative team \n • \n End-to-end skills, concepting, shooting, directing talent, editing, motion, exporting \n • \n A reel showing range across paid social, brand, UGC-style and longer-form video \n • \n Proficient in Premiere or DaVinci, After Effects, and modern motion tools \n • \n Strong intuition for what makes video work on different platforms (Meta, TikTok, YouTube, Reels) \n • \n Demonstrable use of AI video tools (e.g. Runway, Sora, ElevenLabs, Topaz) in your workflow \n • \n Comfortable on set, briefing crew, directing talent, troubleshooting \n\n Desirable: \n\n • \n Experience working with creators, influencers and UGC partners \n • \n Experience in regulated industries (fintech, healthcare, telco) \n • \n Lighting and audio experience for in-office and on-location shoots \n • \n Experience setting up an in-house production studio or workflow from scratch \n\n You’re a good fit if you’re: \n\n • \n A storyteller first, technician second \n • \n Hands-on and resourceful, you make great work without a 50-person crew \n • \n Fast and iterative, you ship and learn rather than chase perfection \n • \n Excited by creator culture and modern internet video \n • \n Curious about AI and how it changes the production cost curve \n\n What you'll be doing \n Production: \n\n • \n Concept, shoot and edit video for paid (primarily Meta and TikTok), organic and lifecycle channels \n • \n Produce brand video, campaigns, founder content, product films \n • \n Manage on-set production: location, talent, kit, schedule \n\n Iteration & Testing: \n\n • \n Translate ideas into scalable video variations to support creative testing \n • \n Iterate based on performance data and platform learnings \n • \n Stay on top of platform-native trends and adapt quickly \n\n AI & Workflow: \n\n • \n Use AI video and audio tools to extend output and reduce production cost \n • \n Build and maintain in-house production templates and systems \n • \n Manage external production partners and freelancers when we need to flex up \n\n Collaboration: \n\n • \n Work closely with the Head of Creative, designers, growth and lifecycle teams \n • \n Partner with content and comms on organic and PR-led video \n • \n Contribute ideas to creative direction and experimentation \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n At Lendable, we're on a mission to brighten the financial futures of millions of Americans. Since launching our U.S. Credit Card in May 2024, we’ve been reshaping consumer credit by blending exceptional talent with cutting-edge technology. \n We’re looking for confident, motivated, and persuasive communicators who thrive on helping customers achieve financial stability. As part of this exciting new chapter, you’ll play a key role in defining and managing critical operational processes from start to finish, making a real impact every day \n Working Hours: Rotating weekly shifts to align with US operating hours: \n\n • \n Shift 1: 12:00 PM–9:00 PM UK time (Monday–Friday). WFH Monday & Friday, Tuesday - Thursday in office. \n • \n Shift 2: 4:00 PM–1:00 AM UK time (Monday–Friday). - Fully remote. \n\n Training: Training will be 4-6 weeks long and held in our London office. The training times will be 10 am - 7 pm Monday - Friday UK time. \n Holidays: You will receive 25 days annual leave plus 8 days (US holidays + Christmas day guaranteed). \n Your profile \n\n • \n At least 2 years in any industry in a customer-facing role, with a track record of connecting with and helping others. \n • \n You’re curious, quick to assess situations, and skilled at finding effective solutions. \n • \n Excellent written and verbal communication skills, active listening and rapport-building abilities. \n • \n You handle conflict gracefully, recover quickly from challenging interactions, and maintain composure. \n • \n Comfortable with technology and quick to learn new software. \n • \n Open to feedback, eager to improve, and adaptable to change in a fast-paced environment. \n • \n Enjoy solving problems independently, multitasking, and improving processes. \n\n What you'll be doing \n\n • \n Interacting directly with customers via phone, email, and chat to answer questions and resolve issues with care and efficiency (and to the highest standard). \n • \n Ensuring every interaction reflects our commitment to putting customers first and that customer demand is met when it comes to query resolution. \n • \n Coordinating across internal teams and external partners to drive the success of the US Cards program. \n • \n Interact directly with customers via voice/non-voice as part of your role to ensure customer demand is met and customers achieve first-contact resolution on their query/need. \n • \n Escalating risks or potential risks that may negatively impact good customer outcomes. \n • \n Identifying and recording customer dissatisfaction against Lendables processes and responding appropriately to achieve complaint resolution, where complaint resolution is not possible following complaint escalation procedures. \n • \n Meeting defined individual and team performance targets to ensure delivery of key business and department objectives. \n\n Nice to haves \n\n • \n Previous experience in financial services or consumer lending environments. \n • \n Familiarity with US-based work environments and customer expectations. \n\n Interview Process \n\n • \n An intro call with a member of the Talent Team \n • \n Role-specific interview - Onsite \n • \n Final stage interview with the head of department \n\n Salary Range: £30K–£39K (includes an allowance for unsociable hours). \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n As we grow, we’re looking for a Complaints Officer to help us investigate and resolve our more complex customer interactions. As an excellent communicator, you will quickly build relationships with customers and other departments across Lendable to understand customer friction points and come to fair and objective decisions. Your team’s objectives \n\n • \n Lendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. Lendable is committed to providing excellent customer service and ensuring that it reaches the right outcomes for our customers. \n • \n Feedback is an important part of how we can evolve as a business to ensure that we are meeting our customers' expectations and continuously improving our service and the team is encouraged to speak up, take each complaint on its own merits and provide valuable insights to the business in order to improve and grow. \n • \n Our ability to handle complaints effectively for our customers, and therefore to the benefit of us as a business, has never been more important than now; as we expand our existing products in the UK and US financial markets. How you’ll impact those objectives \n • \n The ideal candidate will have experience in resolving complaints or customer disputes within a regulated environment and have an aptitude for investigating, analysing, problem-solving and dispute resolution. \n • \n You will be able to self manage a varied and complex caseload, identifying best contact mechanisms for customers and prioritising cases where appropriate to be highly productive and efficient, and to maintain the required level of performance against our KPI minimum standards. \n • \n You’ll work well under pressure and be adaptable, being able to turn your hand to other areas of operational need, as the business may require. \n • \n You will ensure that you follow our complaint handling standards, have good record keeping skills and ensure that all decisions made are backed up with demonstrable evidence and rationale. \n • \n You’ll work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. \n • \n You will be responsible for communicating with the complainant, either in writing or by phone and will enjoy finding solutions to issues raised, managing customer expectations and handling difficult situations with tact and professionalism. \n • \n You will have a good knowledge and understanding of FCA regulation as well as DISP complaint handling rules and guidance. \n • \n You will also ensure that you maintain up to date knowledge of Lendable’s products through effective use and review of policies, procedures and business tools made available to you. \n • \n You will have strong letter writing skills, being able to create professional final response letters which break down complex issues into comprehensible information for consumers to understand. \n • \n You will also have a sound moral compass, speaking up where necessary to ensure that good customer outcomes are always at the heart of what we do, striving to resolve complaints without the need for the customer to refer to the Financial Ombudsman service, and ensuring you are applying any learnings from both internal and FOS complaints to future complaint cases. \n\n The Interview Process \n\n • \n A quick phone call with one of the teamAn exercise to demonstrate your ability to resolve complaints \n • \n An assessment to evidence your knowledge of FCA regulations and DISP complaint handling rules/guidance \n • \n Onsite interview to discuss the exercises you have completedMeet the team you’ll work with daily \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n As we grow, we’re looking to expand our Auto complaints handling team. As an excellent communicator, you will quickly build relationships with customers and other departments across Lendable to understand customer friction points and come to fair and objective decisions. \n If you have experience of either handling complex complaints (preferably motor or secured product related) or have worked in the automotive finance sector and have the following skills we’d love to hear from you: \n\n • \n Problem solving and decision making skills - putting the customer at the heart of everything you do \n • \n The ability to assess and critique evidence coming to a fair and comprehensive decision \n • \n Be able to shift focus and re-prioritise workloads based on business and customer needs \n • \n Great phone and written communication skills, being clear and concise to promote customer understanding. \n • \n The ability to build rapport and manage multiple third parties including ensuring that customer expectations are managed. \n\n Also, even better if you have: \n\n • \n Experience of working in a regulated motor finance environment \n • \n An understanding of the Consumer Rights Act 2015 \n • \n An understanding of Motor related policies and industry standards \n • \n The ability to comprehend complex Satisfactory Quality-related complaints. \n\n Your team’s objectives \n Lendable aims to resolve all complaints promptly, ensuring that they are investigated diligently and fairly for customers. Lendable is committed to providing excellent customer service and ensuring that it reaches the right outcomes for our customers. \n Feedback is an important part of how we can evolve as a business to ensure that we are meeting our customers' expectations and continuously improving our service and the team is encouraged to speak up, take each complaint on its own merits and provide valuable insights to the business in order to improve and grow. \n Our ability to handle complaints effectively for our customers, and therefore to the benefit of us as a business, has never been more important than now; as we expand our existing products in the UK and US financial markets. \n How you’ll impact those objectives \n The ideal candidate will have experience of resolving complaints or customer disputes within a regulated environment and have an aptitude for investigating, analysing, problem-solving and dispute resolution. \n\n • \n You will be able to self manage a varied and complex caseload, identifying best contact mechanisms for customers and prioritising cases where appropriate to be highly productive and efficient, and to maintain the required level of performance against our KPI minimum standards. \n • \n You will champion using our AI tools and technology to bring a first class service to our customers. \n • \n You will work well under pressure and be adaptable, being able to turn your hand to other areas of operational need, as the business may require. \n • \n You will ensure that you follow our complaint handling standards, have good record keeping skills and ensure that all decisions made are backed up with demonstrable evidence and rationale. \n • \n You will work closely with the Complaints Team, to resolve complaints about our loans, cards and auto-finance products, as well as be responsible for feeding back to both frontline and product teams on product and process improvements across the Operations Team and wider Lendable business. \n • \n You will be responsible for communicating with the complainant, either in writing or by phone and will enjoy finding solutions to issues raised, managing customer expectations and handling difficult situations with tact and professionalism. \n • \n You will have a good knowledge and understanding of FCA regulation as well as DISP complaint handling rules and guidance. \n • \n You will also ensure that you maintain up to date knowledge of Lendable’s products through effective use and review of policies, procedures and business tools made available to you. \n • \n You will have strong letter writing skills, being able to create professional final response letters which break down complex issues into comprehensible information for consumers to understand. \n • \n You will also have a sound moral compass, speaking up where necessary to ensure that good customer outcomes are always at the heart of what we do, striving to resolve complaints without the need for the customer to refer to the Financial Ombudsman Service, and ensuring you are applying any learnings from both internal and FOS complaints to future complaint cases. \n\n The Interview Process \n\n • \n A quick phone call with one of the team \n • \n An exercise to demonstrate your ability to resolve complaints \n • \n An assessment to evidence your knowledge of FCA regulations and DISP complaint handling rules/guidance. \n • \n Onsite Interview \n • \n Discuss the exercises you have completed \n • \n Meet the team you’ll work with daily \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a Product Manager to help shape and grow the UK Cards product. \n This is not a traditional PM role focused on roadmap management, stakeholder coordination or writing tickets. We are looking for someone who thinks like an owner and operates like a builder. \n You should be someone who naturally questions how things work, challenges assumptions and looks for practical ways to improve the product. \n You will work closely with engineering, operations, data, finance and commercial teams to identify problems, validate opportunities and drive execution across the Cards business. The role combines product thinking, experimentation, problem solving and AI tooling. \n If you are excited by fintech, lending and building products in a fast moving environment, this role offers significant ownership and impact. \n What you'll be doing \n This role will cover a broad range of work across the UK Cards product. \n\n • \n Driving product and growth initiatives \n\n You will identify opportunities to improve customer experience, engagement, conversion and business performance. \n Examples include: \n\n • \n Designing and running experiments across acquisition, onboarding, engagement and retention \n • \n Improving customer journeys, product features and servicing experiences \n • \n Using data and customer insights to prioritise product opportunities \n • \n Defining MVPs and validating ideas before committing engineering resources \n • \n Working closely with engineering teams to deliver high impact improvements \n\n\n • \n Building operational leverage and AI-enabled workflows \n\n We want someone who actively looks for smarter and more scalable ways to work. \n Examples include: \n\n • \n Improving internal tooling and operational workflows \n • \n Driving adoption of AI tools across the team (Claude, Cursor and other emerging tooling) \n • \n Supporting development of AI-powered customer support and servicing \n • \n Automating manual operational processes where possible \n • \n Helping teams make faster and better decisions through better workflows \n\n\n • \n Owning cross functional problem solving \n\n The role requires operating across product, operations, finance, capital markets and customer servicing. \n Examples include: \n\n • \n Identifying operational bottlenecks and driving improvements \n • \n Coordinating complex initiatives across multiple teams \n • \n Translating ambiguous business problems into impactful plans \n • \n Balancing customer outcomes with commercial and operational constraints \n\n A core part of the role is continuously challenging how things are done today and helping the organisation operate in simpler, faster and more effective ways. \n Who this role is for \n This role is designed for someone who wants significant ownership and enjoys solving hard problems in fast moving environments. \n Typical profile \n\n • \n 4+ years of experience in product, strategy, consulting, analytics or startup environments \n • \n Experience owning products or growth initiatives \n • \n Strong interest in fintech, lending and technology \n • \n Comfortable working across both strategy and execution \n • \n Curious about AI and how new tools can improve product development \n • \n Interested in building and scaling products with real business impact \n\n You should be someone who \n\n • \n Thinks from first principles rather than accepting how things currently work \n • \n Challenges assumptions and asks high quality questions \n • \n Enjoys solving ambiguous and messy problems \n • \n Uses data confidently to make decisions \n • \n Moves quickly and tests ideas pragmatically \n • \n Is highly ownership and execution focused \n • \n Can operate independently with broad direction \n • \n Communicates clearly across technical and non technical teams \n • \n Is comfortable switching between product, operational and commercial contexts \n\n Why this role is interesting \n You will get exposure to: \n\n • \n How consumer lending and credit cards work in practice \n • \n Building and scaling one of the UK’s most successful fintech products \n • \n Product-led growth and experimentation \n • \n AI tooling and automation inside a real product organisation \n • \n The operational and commercial side of running a fintech business \n • \n Cross functional decision making across product, finance, operations and risk \n\n You will work closely with senior members of the Cards team and have the opportunity to own meaningful, business critical initiatives with significant autonomy. \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a Product Manager to help shape and grow the UK Cards product. \n This is not a traditional PM role focused on roadmap management, stakeholder coordination or writing tickets. We are looking for someone who thinks like an owner and operates like a builder. \n You should be someone who naturally questions how things work, challenges assumptions and looks for practical ways to improve the product. \n You will work closely with engineering, operations, data, finance and commercial teams to identify problems, validate opportunities and drive execution across the Cards business. The role combines product thinking, experimentation, problem solving and AI tooling. \n If you are excited by fintech, lending and building products in a fast moving environment, this role offers significant ownership and impact. \n What you'll be doing \n This role will cover a broad range of work across the UK Cards product. \n\n • \n Driving product and growth initiatives \n\n You will identify opportunities to improve customer experience, engagement, conversion and business performance. \n Examples include: \n\n • \n Designing and running experiments across acquisition, onboarding, engagement and retention \n • \n Improving customer journeys, product features and servicing experiences \n • \n Using data and customer insights to prioritise product opportunities \n • \n Defining MVPs and validating ideas before committing engineering resources \n • \n Working closely with engineering teams to deliver high impact improvements \n\n\n • \n Building operational leverage and AI-enabled workflows \n\n We want someone who actively looks for smarter and more scalable ways to work. \n Examples include: \n\n • \n Improving internal tooling and operational workflows \n • \n Driving adoption of AI tools across the team (Claude, Cursor and other emerging tooling) \n • \n Supporting development of AI-powered customer support and servicing \n • \n Automating manual operational processes where possible \n • \n Helping teams make faster and better decisions through better workflows \n\n\n • \n Owning cross functional problem solving \n\n The role requires operating across product, operations, finance, capital markets and customer servicing. \n Examples include: \n\n • \n Identifying operational bottlenecks and driving improvements \n • \n Coordinating complex initiatives across multiple teams \n • \n Translating ambiguous business problems into impactful plans \n • \n Balancing customer outcomes with commercial and operational constraints \n\n A core part of the role is continuously challenging how things are done today and helping the organisation operate in simpler, faster and more effective ways. \n Who this role is for \n This role is designed for someone who wants significant ownership and enjoys solving hard problems in fast moving environments. \n Typical profile \n\n • \n 4+ years of experience in product, strategy, consulting, analytics or startup environments \n • \n Experience owning products or growth initiatives \n • \n Strong interest in fintech, lending and technology \n • \n Comfortable working across both strategy and execution \n • \n Curious about AI and how new tools can improve product development \n • \n Interested in building and scaling products with real business impact \n\n You should be someone who \n\n • \n Thinks from first principles rather than accepting how things currently work \n • \n Challenges assumptions and asks high quality questions \n • \n Enjoys solving ambiguous and messy problems \n • \n Uses data confidently to make decisions \n • \n Moves quickly and tests ideas pragmatically \n • \n Is highly ownership and execution focused \n • \n Can operate independently with broad direction \n • \n Communicates clearly across technical and non technical teams \n • \n Is comfortable switching between product, operational and commercial contexts \n\n Why this role is interesting \n You will get exposure to: \n\n • \n How consumer lending and credit cards work in practice \n • \n Building and scaling one of the UK’s most successful fintech products \n • \n Product-led growth and experimentation \n • \n AI tooling and automation inside a real product organisation \n • \n The operational and commercial side of running a fintech business \n • \n Cross functional decision making across product, finance, operations and risk \n\n You will work closely with senior members of the Cards team and have the opportunity to own meaningful, business critical initiatives with significant autonomy. \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n As we continue to build upon the diversity of our team we are thrilled to have the opportunity to bring on board a Senior Kotlin engineer to a newly forming pod. This is an opportunity to bring new experience, perspective and capabilities to our design discussions, helping shape our approach to delivering elegant solutions to complex engineering challenges as we continue to grow. This is the team that put the Tech in FinTech, our current tech team is around 80 strong and have helped transform finance by building a next-generation lending platform, a next-gen credit card, and auto-finance product, and they’re at it again with brand new product launches this year. \n We're looking for an engineer with a depth of knowledge and recent hands-on Kotlin experience that enables them to not only deliver elegant, idiomatic solutions in Kotlin but also to contribute new knowledge and experience to our frequent collaborative design forums with stakeholders from every area of the business. \n There’s a lot to do, from building and integrating new API’s to help build out our new collections function to creating new internal tools and supporting our expansion of new products and supporting services in the US. \n We believe that software engineering is more than just code - it’s about people. We believe that the best teams are made of great people. That fundamentally great software engineering is about alignment, sharing what we know and being nice to each other. When we put all this together we make software engineering better by continually improving our capabilities as a team and making our working environment a happy and productive place. \n There is more to read about us and our Lendies in the engineering blog right here and if you’d like to check our reviews out on Glassdoor you can see these here. \n Our Tech Stack \n Backend \n\n • \n Kotlin 1.7.20 \n • \n AWS \n • \n GraphQL (it would be nice if you were familiar with this but it’s not a deal breaker) \n • \n Postgres \n • \n RabbitMQ \n • \n Docker \n • \n Kubernetes \n\n Frontend \n\n • \n React & React Native, TypeScript, MobX, Redux, Stylus and SASS \n\n Other \n\n • \n We build our Kotlin projects using Gradle and GitHub Actions, deploying to production as soon as we finish a feature \n • \n We use JUnit Jupiter, Kotest and TestContainers for automated testing \n\n What technical skills you’ll need to have \n\n • \n Strong commercial Kotlin experience \n • \n An ability to write simple, clean code \n • \n Experience and understanding of databases; relational databases are a must, NoSql would be nice too \n • \n Be able to quickly understand complex, financial business domains \n • \n Understand different software architectures rapidly \n • \n Understands abstraction and interpolation \n • \n Able to write comprehensive, automated tests at all levels of the pyramid \n • \n Understanding of the Kanban agile methodology; not a deal breaker if you don’t \n\n What kind of person you’ll need to be \n\n • \n Someone who can get along with others and build relationships \n • \n Someone who wants to continually learn, improve and collaborate \n • \n Someone who can solve problems on their own but also knows when to go to their peers for help \n • \n Someone who is a rational thinker and is aware of the ‘why’ behind the way they do things \n • \n Someone who is a pragmatist who can sensibly weigh the tradeoffs between code quality and delivery \n\n Interview process \n\n • \n A 30 minute introductory call with one of our engineers \n • \n A short coding exercise to complete in your own time \n • \n Onsite or Video Interview lasting 60-90 minutes, comprising of: \n \n • \n Introduction of the team and kind of work you could be doing daily \n • \n Discussion around the coding exercise you completed \n • \n Interactive architecture/design exercise \n • \n Tech project walkthrough \n • \n Cultural/behavioural questions to see if you’d be a good fit for Lendable \n • \n Questions you may have about the company, role, etc \n \n\n Check out our blog \n We also have an engineering blog where we have written in more detail how we work in the engineering team. \n Life at Lendable \n\n • \n The opportunity to scale up one of the world’s most successful fintech companies \n • \n Best-in-class compensation including equity \n • \n You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas \n • \n Our in-house chef prepares fresh, healthy lunch in the office every Tuesday-Thursday \n • \n Encouraged and sponsored personal and team growth through our training budget, 10% time for all engineers and active guilds \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n Role Overview \n As the Head of Complaints, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. You will be at the heart of our mission to make consumer finance faster, cheaper, and friendlier. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic direction of our complaints department across multiple product lines. \n This is more than a management role; it is a mandate to build a high-performance environment that balances rigorous FCA regulatory compliance with the innovative, technology-driven agility of a leading fintech unicorn. You will be responsible for resolving complex issues, identifying systemic root causes, and fostering a culture of continuous learning and improvement to deliver exceptional customer outcomes. \n Key ResponsibilitiesStrategic Leadership & Team Development \n\n • \n Lead the Complaints Department: Set the strategic direction and objectives for the team, ensuring quality is maintained across all service lines. \n • \n Foster Growth Culture: Identify and develop future leaders through coaching and support, ensuring promotion is limited only by ability and ambition. \n • \n Drive Performance: Oversee a high-performance team with a relentless focus on productivity, efficiency, and consistency. \n • \n Stakeholder Management: Build and manage strategic partnerships across the business and champion the function at key meetings, including the Risk Committee. \n\n Operational Excellence & Innovation \n\n • \n Process Redesign: Continually review and optimise complaints processes to ensure they remain scalable and offer the best possible customer journey. \n • \n Root Cause Analysis (RCA): Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business improvements. \n • \n Data-Driven Insights: Confidently interpret performance data and reporting to highlight areas for change and realise cost efficiencies. \n • \n Technology Integration: Leverage in-house technology, machine learning, and AI to automate heavy lifting and enhance resolution speed. \n\n Governance, Risk & Compliance \n\n • \n Regulatory Liaison: Act as the primary relationship holder with the Financial Ombudsman Service (FOS) and ensure all reporting to the FOS or the FCA meets DISP requirements. \n • \n Policy Ownership: Continuously redesign and re-engineer procedures to adapt to product growth and customer demand, ensuring full adherence to FCA regulations. \n • \n Conduct Risk: Proactively identify, monitor, and control conduct risk to prevent customer detriment. \n • \n Reporting: Take full responsibility for complaints data accuracy and reporting to the regulator and white-label partners. \n • \n Risk Mitigation: Ensure any identified risks are mitigated, actions are owned and delivered to plan, and drive accountability to promote a well-controlled function. \n\n Required Qualifications \n\n • \n Extensive Leadership Experience: Significant experience leading teams within the financial services sector. \n • \n Regulatory Expertise: Practical knowledge of FCA regulatory requirements and DISP rules. \n • \n Strategic Influence: Proven ability to manage and influence key influencers and decision-makers. \n • \n Communication Skills: Strong communication skills, both written and verbal. \n • \n Fast-Paced Delivery: A track record of prioritising and delivering in a fast-moving, high-growth environment. \n • \n Hands-on Approach: A self-starter who is willing to dive into the details of the team's work. \n\n Preferred Qualifications \n\n • \n Industry Specifics: Experience working in the motor industry or handling automotive finance complaints is highly desirable. \n • \n Fintech Background: Previous experience in a "unicorn" or rapidly scaling fintech environment. \n • \n Technical Literacy: Fluency in modern digital tools and an interest in AI-driven operational solutions. \n\n Interview Process \n 1) 30 minute call with a member of the Talent Team \n 2) 15 minute Cognitive Assessment \n 3) 45 minute Case Study Interview \n 4) 60 minute Onsite Interview with the Director of Complaints, Fraud and FinCrime \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n Lendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably. \n We’re looking for an analytical, commercially-minded Strategy Analytics Manager to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics. \n You’ll work cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. \n You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value. \n Your impact \n\n • \n Drive promotions & pricing strategy: Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency. Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose. \n • \n Financial forecasting & portfolio analytics: Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level. Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy. \n • \n Evaluate expansion opportunities: Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities. Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations. \n • \n Influence & execution: Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life. Present insights and recommendations to senior leadership - clear, concise, and backed by data. Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy. Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed. \n • \n Build & mentor a small team of analysts: In time, you will hire, develop and mentor a small team of high-calibre analysts, fostering both technical growth and strategic thinking. Build a culture where people seamlessly collaborate across functions, challenge the status quo, and consistently deliver best-in-class, customer-first solutions. \n\n Your experience \n\n • \n 3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.) \n • \n Proficiency in coding - ideally SQL and Python \n • \n [Bonus] Experience in managing or mentoring analytical teams \n • \n [Bonus] Experience in an FCA-regulated financial services firm \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n Lendable is revolutionising the credit card industry by making financial tools accessible, intuitive, and empowering. Zable is a Mobile-App first credit card that empowers customers to build their credit score while meeting their spending and borrowing needs sustainably. \n We’re looking for an analytical, commercially-minded Senior Strategy Analyst to help us grow and scale the product exponentially. This is a dynamic role where you’ll tackle high impact business problems across a number of disciplines including pricing, financial forecasting, growth, credit risk, new product development and product analytics. \n You’ll help us solve our most complex multi-dimensional challenges, working cross-functionally to deliver insight-driven strategies that optimise performance, drive responsible growth, and put the customer at the heart of decision-making. \n You’ll operate in a fast-paced environment where ideas matter more than hierarchy, and execution beats bureaucracy. Your work will directly influence who we serve, how we grow, and how we deliver sustainable value. \n Key Responsibilities \n Drive promotions & pricing strategy: \n\n • \n Develop and optimise promotional and pricing strategies through data-driven analysis and experimentation, balancing customer engagement, growth, price elasticity and profitability while continuously refining approaches based on product performance and scenario modelling. \n • \n Build deep insight into marketing campaign and conversion funnel performance, identifying opportunities to improve cost and conversion efficiency. \n • \n Stay abreast of industry trends and competitor activity to ensure our products remain fit for purpose. \n\n Financial forecasting & portfolio analytics: \n\n • \n Collaborate closely with the Credit Risk Analytics, Growth and Data Science teams to understand how our products and portfolio are performing at a granular sub-segment level. \n • \n Define key KPIs and develop detailed monitoring to track performance against these goals, and deliver actionable recommendations to improve outcomes. Use strategic analysis to shape and influence broader business strategy. \n\n Evaluate expansion opportunities: \n\n • \n Navigate through ambiguity to assess the feasibility of new product, channel and segment expansion opportunities. \n • \n Create robust commercial assessment frameworks, build tooling where necessary (e.g. RoI or NPV models) and extract data to support these assessments and deliver clear, insight-driven recommendations. \n\n Influence & execution: \n\n • \n Collaborate with stakeholders across Credit Risk, Data Science, Product and Growth to bring your strategies to life. \n • \n Present insights and recommendations to senior leadership - clear, concise, and backed by data. \n • \n Approach every conversation with an open mind, valuing the strength of ideas over ego or hierarchy. \n • \n Ensure your implemented strategies are working as intended once deployed in production, validating outcomes and iterating as needed. \n\n Fast-track your career growth: \n\n • \n Opportunity to mentor and coach more junior graduate analysts, fostering their technical growth and strategic thinking. \n • \n Well defined career progression pathways to Manager/Senior Manager for high performers. \n\n Your experience \n Essential: \n\n • \n 3+ years of experience in an analytics role in any discipline (e.g. Growth, Credit Risk, Product Analytics, Marketing, etc.) \n • \n Proficiency in coding - ideally SQL and Python \n\n Desirable: \n\n • \n Experience in an FCA-regulated financial services firm \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n Partnerships and sponsorships are a core part of our growth engine going forward, and we’re building the team to power them. We’re looking for a Growth Partnerships Executive to manage day-to-day partner relationships and run sponsorship activations end-to-end. Reporting to a Head of Growth Partnerships we’re hiring in parallel, you’ll be the operator behind every deal, making sure activations land, partners feel looked after, and every pound of partnership spend delivers measurable growth. \n What we're looking for: \n Essential: \n\n • \n 1-2+ years in partnerships, sponsorships, BD or growth roles for a consumer brand \n • \n Track record of running activations end-to-end and delivering measurable results \n • \n Strong account / relationship management skills \n • \n Comfortable with the data, channel economics, attribution and ROI \n • \n Highly organised and detail-oriented, you can run multiple activations in parallel \n • \n Strong commercial communicator, you can hold your own with senior partners \n • \n Demonstrable use of AI in your workflow \n\n Desirable: \n\n • \n Experience in fintech or financial services \n • \n Experience with sport, entertainment, media or large brand sponsorships \n • \n Experience with affiliate, influencer or embedded finance partnerships \n • \n Some deal structuring experience \n\n You’re a good fit if you’re: \n\n • \n A natural relationship-builder, partners trust you, and so does your team \n • \n A strong project manager, you keep things moving and on-budget \n • \n Commercially minded, you measure success in growth, not vanity \n • \n Hands-on and resourceful, you make things happen \n • \n Curious about AI and how it changes the partnerships discipline \n\n What you'll be doing \n Activation: \n\n • \n Run sponsorship and partnership activations end-to-end, brief, plan, ship, measure \n • \n Manage the day-to-day with partners: planning, comms, escalations \n • \n Coordinate across creative, growth, lifecycle and legal \n\n Partner Management: \n\n • \n Own the partner relationship, be the trusted operator they call first \n • \n Manage budgets and timelines across activations \n • \n Spot opportunities to expand existing partnerships \n\n Performance & Optimisation: \n\n • \n Track partnership performance against targets, CAC, LTV, ROI \n • \n Build the playbooks and tooling that scale the function \n • \n Use AI to scale research, brief-writing and reporting \n\n Cross-functional: \n\n • \n Partner with creative on activation assets \n • \n Partner with finance and legal on contracts and accruals \n • \n Report on partnership performance to the Head of Growth Partnerships \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n We’re looking for a Head of Creative to lead and grow our creative function through this transformation. You’ll set the creative bar across Zable, manage and grow a pod of designers and producers, and own the creative output that defines how millions of customers experience our brands. This is a key role in shaping the next chapter of the company. \n What we're looking for: \n Essential: \n\n • \n 7+ years of creative experience, with at least 2–3 years leading a creative team in a high-growth consumer brand or top creative agency \n • \n Track record of building or significantly evolving a brand identity — ideally for a D2C consumer brand going through a rebrand or rapid scale \n • \n Strong portfolio across brand, advertising, lifecycle and digital, with work that is genuinely best-in-class \n • \n Confident managing, hiring and developing a multi-discipline team (designers, producers, freelancers, agencies) \n • \n Comfortable operating both strategically (brand vision, system, narrative) and hands-on \n • \n Experienced collaborating with senior stakeholders — CMO, growth, lifecycle, product, performance and brand \n • \n Demonstrable use of AI in your creative workflow, and a clear point of view on how AI is reshaping the creative discipline \n\n Desirable: \n\n • \n Experience in regulated industries (fintech, healthcare, telco, insurance) \n • \n Experience spanning both in-house and top creative agencies \n • \n Experience standing up an in-house creative function or production studio \n • \n Comfort with creative effectiveness measurement and structured testing \n\n You’re a good fit if you’re: \n\n • \n Driven by craft but commercially minded — you measure work by impact, not awards \n • \n A strong leader who lifts the people around you and attracts talent in your wake \n • \n Pragmatic and decisive — you ship and learn rather than perfect in private \n • \n Brand-obsessed but flexible — you can hold a high bar at speed \n • \n Energised by greenfield problems and not put off by ambiguity \n • \n A confident communicator who can sell ideas internally and externally \n\n What you'll be doing \n Brand & Creative Direction: \n\n • \n Set the creative vision and bar across Zable, work closely on the rebrand and its roll-out \n • \n Translate brand strategy into a coherent creative system: identity, tone, design language, motion and video \n • \n Own creative review across all marketing output — paid, lifecycle, organic, brand, partnerships, sponsorships \n • \n Evolve the brand over time based on customer insight, performance data and market shifts \n\n Team Leadership: \n\n • \n Hire, manage and develop the creative pod — designers, video producers, freelancers and agency partners \n • \n Set briefs, prioritise work and run a high-output, high-quality creative function \n • \n Coach the team on craft, AI workflows and commercial thinking \n • \n Define the operating model — in-house vs. agency vs. freelance — that scales with our ambition \n\n Cross-functional Partnership: \n\n • \n Partner closely with the CMO, growth, lifecycle, content, SEO and product teams to align brand and performance \n • \n Work with product design to ensure brand coherence between marketing and in-product experience \n • \n Collaborate with finance, legal and compliance to keep work on-brand and on-policy \n\n AI & Process: \n\n • \n Lead the creative team’s adoption of AI — tools, workflows, evaluation \n • \n Build the systems, templates and processes that let us produce at volume without compromising the bar \n • \n Set creative effectiveness benchmarks and embed a test-and-learn culture \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a strategic, data-driven Commercial Partnerships Associate to join the Growth team at Lendable. Focused on Zable’s upcoming new products including car insurance and mobile, you’ll play a central role in go to market of these products on price comparison websites, building the partner relationships that drive customer acquisition, and delivering analytics to guide product development. \n You don't need a background in partnerships or financial services, we care far more about how you think, how numerical you are, and whether you're genuinely curious about problems. You'll combine data analysis with external relationship management, take real ownership from early on, and work closely with Product, Data and Credit teams to deliver results in a fast-moving launch environment. You’ll be embedded within the growth team and will work closely with different teams at Lendable while being trusted to drive growth initiatives and handle your own projects independently. \n Team objectives \n\n • \n We are responsible for the growth of all Lendable and Zable products, delivering projects via our price comparison site partnerships or directly into the market. \n • \n The team asks ‘where are new customers?’, ‘what can I improve with my current channels’ conversion?’, ‘what are competitors doing on marketplaces?’, ‘Am I risking negative selection?’, ‘what is the next product or innovation to develop?’, and ‘Are my unit economics working?’. \n\n What you’ll be working on \n\n • \n You will own the launch of Zable car insurance and mobile on price comparison websites - from initial partner conversations through to integration, go live and on-going optimisation \n • \n Once live, take responsibility for channel performance: tracking volume, conversion and cost of acquisition at the partner level, identifying what’s driving changes and what to do about them \n • \n You will manage partner relationships across strategic and day-to-day activity, balancing focus on large strategic partners with incubating new exciting ideas and holding partners accountable to delivery milestones. \n • \n Prepare analysis to support commercial decisions: pulling the right data, forming a clear point of view, and presenting it in a way to keep moving forward \n • \n You will be trusted to negotiate customer acquisition costs and commissions with key partners, identifying areas for cost optimisations. \n • \n Work cross functionally with Product, Pricing, Data and Compliance to scope integrations, complete due diligence on new partners and drive projects forward \n • \n Keep track of what’s happening in mobile and insurance partner markets - new entrants, product changes, competitor moves - and bring those insights to internal discussions \n • \n The role progression includes gradually owning the full responsibility for strategy and execution of specific partner projects, marketing efforts or product enhancements that deliver business growth. \n\n Your experience \n\n • \n 2-3+ years’ experience in a commercial, consultancy, partnerships, analytical, business development, or account management role; ideally within financial services or a high-growth tech environment. \n • \n Highly numerate and analytical, proficient in manipulating and visualising data in AI-assisted SQL / Python, and using commercial modelling to inform decisions. \n • \n Strong communicator able to represent Lendable externally and build trusted relationships internally and externally. \n • \n Demonstrably uses AI tools to work better, whether that's automating repetitive tasks, speeding up analysis, improving written output, or finding faster routes to answers. We don't care which tools; we care that you've genuinely changed how you work because of them, not just experimented once or twice. \n • \n Outcome-driven and proactive: skilled at prioritising, independently driving projects, and managing work to deliver high-value results. \n • \n Comfortable contributing to a collaborative team, while thriving in a role where your individual performance and impact are directly visible. \n\n What does success look like 6 months after joining? \n\n • \n You’ve launched Zable non credit products on price comparison websites, and are starting to generate volume \n • \n Formed strong working relationships with all of our key partners, placing Zable as the partner of choice for all analytics or innovation collaborations. \n • \n You are assessing new partnership opportunities on a regular basis, have a clear view on the partner pipeline and are acting on ones that deliver tangible value to the business. \n • \n Ownership of the customer acquisition funnel at the individual partner level; identifying changes in funnel dynamics and attributing them at pace, sharing insights with Risk, Pricing and Product teams to inform wider acquisition strategy \n • \n First line ownership of due diligence checks and ongoing compliance monitoring of Lendable partners through dedicated diligence exercises and mystery shopping. \n\n Interview process \n\n • \n 30-min introductory call with Talent team \n • \n 15min cognitive test \n • \n 60min in-person case study exercise with Head of Partnerships \n • \n Final round (in-person or virtual): \n \n • \n Head of Partnerships \n • \n Commercial MD and Insurance or Mobile MDs \n \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n We’re building out our SEO function for the first time and need a strong technical operator to make our sites the fastest, cleanest and most crawlable in UK fintech. We’re looking for a Senior Technical SEO to own technical SEO across Zable. Reporting to a Head of SEO we’re hiring in parallel, you’ll partner with engineering and product to ship the work that unlocks compounding organic growth, site architecture, performance, schema, indexation and AI search readiness. \n This role goes beyond traditional technical SEO. Some of our biggest organic opportunities will come from building SEO-led product surfaces, calculators, comparison tools, interactive guides, and more ambitious full-stack products designed to capture high-volume search demand. You'll scope, ship and continuously improve those builds, bringing the SEO lens to every launch and helping us decide where the biggest organic bets are worth a product investment, not just a content one. In order to do this you will have strong technical and AI capabilities, enabling you to take a product from plan to brief to design and from build to launch with a high level of autonomy. \n What we're looking for: \n Essential: \n\n • \n 4+ years in technical SEO, with hands-on ownership of audits, fixes and shipped impact \n • \n Strong understanding of site architecture, internal linking, crawl budget and indexation \n • \n Confident with performance, Core Web Vitals, page speed, JS rendering \n • \n Experienced with structured data and schema (especially product, financial, FAQ) \n • \n Comfortable with crawlers (Screaming Frog, Sitebulb), log file analysis and rendering tools \n • \n Experience building product with assistance from AI tools, SEO-led product launches or programmatic content systems \n • \n A nose for spotting search opportunities that warrant a product build, not just a content piece \n • \n Demonstrable use of AI in your technical SEO workflow \n\n Desirable: \n\n • \n Experience with Next.js, React or other JS-rendered sites \n • \n Experience optimising for AI Overviews and LLM-driven search \n • \n Experience with international or multi-domain SEO \n • \n Some content / on-page SEO abilities \n\n You’re a good fit if you’re: \n\n • \n Detail-obsessed and rigorous, you don't mistake activity for impact \n • \n A strong communicator, you can earn trust and shape the roadmap \n • \n Pragmatic about quick wins vs. long-term foundations \n • \n As excited about building new things as you are about optimising existing ones \n • \n Excited about how AI search is changing the technical SEO landscape \n\n What you'll be doing \n Technical Foundations: \n\n • \n Run continuous technical audits across all our sites \n • \n Own the technical SEO roadmap, prioritised, scoped and shipped \n • \n Partner with engineering and product to land the work \n\n Performance & Crawl: \n\n • \n Drive Core Web Vitals and page speed improvements \n • \n Manage indexation, crawl budget and rendering across our domains \n • \n Implement and maintain structured data and schema \n\n SEO Product & Programmatic: \n\n • \n Plan and lead SEO-led product launches, calculators, comparison tools, interactive guides and full-stack content products \n • \n Help identify high-volume, high-intent search opportunities that warrant a product build, not just a page \n • \n Own the SEO requirements for every launch, site architecture, schema, internal linking, indexation strategy \n • \n Support programmatic content and page-template strategies that scale to long-tail demand \n • \n Measure post-launch organic performance and feed learnings back into the product roadmap \n\n Tooling & Reporting: \n\n • \n Own our technical SEO tooling stack, crawlers, log file tools, monitoring \n • \n Build dashboards and alerting on technical health \n • \n Run regular reporting to the Head of SEO and CMO \n\n AI Search Readiness: \n\n • \n Lead our technical preparation for AI search (entity optimisation, structured data, content access) \n • \n Use AI to scale audit, monitoring and brief-writing \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n As a Financial Crime Intern you would be expected to bridge the gap between our frontline Financial Crime Operational teams and our second line Financial Crime risk team. You will be the specialist responsible for reviewing, refining, and where possible standardising suspicious activity reports before they move to senior review. \n Your day-to-day impact: \n\n • \n You’ll review Suspicious Activity Reports (SARs) escalated from across the business including Frontline Operations , Fraud, and FinCrime teams. You will ensure every report is robust, evidence-led, and tells the full story of the circumstances. \n • \n You’ll go beyond the initial alert, ensuring that research is conducted on a proportionate basis to ensure that what has really happened is adequately documented. \n • \n You’ll assess high-risk relationships and provide clear, logical and sound rationales on whether we should continue a business relationship, balancing commercial success with risk mitigation. \n • \n You’ll constantly look for solutions to improve our ways of working, both with our people, AI systems and internal processes to make our reporting of SAR’s to the National Crime Agency (NCA) faster and smarter. \n\n Person Specification \n We hire for potential, mindset, and grit. This role is designed for someone who wants to start a career in Financial Services, not just fill a seat. \n\n • \n A sharp and quick thinking individual: Ideally someone who is in the process of studying for a degree in a relatable discipline (Financial Crime, Business, Criminology, Law, Psychology, Social Sciences, etc.) and wants a role where you can actually use your brain. \n • \n Someone who is intellectually curious, who questions the status quo and continues to challenge until the root of a problem is uncovered. \n • \n An individual with high energy - who thrives on a fast paced environment, is comfortable with ambiguity and can pivot quickly to changing processes and priorities. \n • \n Continuous improvement is your aim, you are always seeking fresh ideas and looking how to work smarter. \n\n About the role \n This is a 12-week internship program starting from 30th June \n Salary - £30,000 (per annum) \n We're looking for a sharp, intellectually curious final-year student who loves solving problems and finds smarter ways to do things to come and make a real impact in one of the UK's fastest-growing fintech companies. \n As an Operations & Process Improvement Intern, you’ll play an active role within our Financial Crime team, supporting the day-to-day running and continuous improvement of our operations. Alongside handling real casework, you’ll identify opportunities to streamline workflows, improve processes, and introduce automation where possible. This is a hands-on role with real ownership - you won’t just observe how operations work, you’ll help shape and improve them. \n What you'll be doing \n\n • \n Getting into the weeds of financial crime casework - learning how processes work end-to-end and presenting your own findings to senior leadership \n • \n Identifying manual, repetitive, or inefficient processes and finding ways to automate or improve them \n • \n Working with AI tools and internal systems to make case work faster and smarter \n • \n Collaborating with operational and risk teams to drive meaningful change \n\n What we're looking for \n\n • \n A final-year university student, ideally from a top university \n\n\n • \n You don't need prior experience in financial services or financial crime - we hire for potential, mindset, and grit \n • \n A degree in STEM or relevant discipline is a plus (Financial Crime, Business, Criminology, Law, Psychology, Social Sciences, etc.) but not essential \n • \n Someone intellectually curious who questions the status quo and is a first-principles thinker \n • \n High energy - you thrive in a fast-paced environment, are comfortable with ambiguity, and can pivot quickly when priorities shift \n • \n A process improver - always looking for smarter ways to do things \n\n Interview Process \n\n • \n 15 minute cognitive test \n\n\n • \n 30 minute video call with our Talent Talent \n • \n 45 minute case study \n • \n 30 minute final interview \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n We’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns. \n What we're looking for: \n Essential: \n\n • \n 4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency \n • \n A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution \n • \n Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social \n • \n Strong attention to detail and ability to maintain brand consistency at scale \n • \n Comfortable working from briefs and turning rough ideas into shippable concepts \n • \n Demonstrable use of AI tools in your design workflow \n\n Desirable: \n\n • \n Motion and video skills (After Effects, Figma motion, modern AI motion tools) \n • \n Experience contributing to a rebrand or new brand launch \n • \n Familiarity with creative testing frameworks \n\n You’re a good fit if you’re \n\n • \n Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale \n • \n Versatile — you can move between brand purity and performance pragmatism \n • \n Collaborative — you give and take feedback well \n • \n Self-motivated — you take a brief and run with it \n • \n Curious about AI and how it changes design \n\n What you'll be doing \n Production & Iteration: \n\n • \n Scale creative output across paid channels \n • \n Produce variations to support creative testing and learning \n • \n Iterate based on performance data and team feedback \n\n Brand Stewardship: \n\n • \n Maintain visual consistency across all marketing materials \n • \n Own creative QA on assets before launch — regulatory text, formats, exports \n • \n Build and maintain templates, design systems and asset libraries \n\n Collaboration & AI: \n\n • \n Work closely with the Head of Creative, growth, and product design teams \n • \n Use AI tools to increase the speed and quality of your work \n • \n Contribute ideas to creative direction and experimentation \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a super-smart and ambitious graduate who is not only highly numerate and analytical, but also enthusiastic about building strong relationships and driving meaningful change. Join us to apply your analytical expertise and people skills to help shape the future of our operations and prepare for a path towards Operational Leadership. \n What you'll be doing \n This two-year, full-time programme offers hands-on experience across our core customer-facing Operations teams. It’s an exciting opportunity to immerse yourself in the workings of a fast-growing fintech business, contributing to real projects with measurable impact. With mentorship and leadership support, you’ll develop valuable skills in AI, digital transformation, and process improvement—building a strong foundation for your future as an Operational leader. \n\n • \n Operational Automation & Efficiency: Work on initiatives to improve customer experience, optimise processes, and contribute to operational efficiency. \n • \n Rapid Exposure: Quickly take on significant responsibility and gain exposure to multiple functions across operations - whether through team rotations or high-impact assignments. \n • \n Data-Driven Decision Making: Analyse problems, propose solutions, and drive execution with support from our teams. \n • \n Communication & Delivery: Present findings, ideas, and results to stakeholders, developing your communication and influencing skills. \n • \n Problem-solving: Address complex operational challenges and deliver actionable solutions to our teams. \n • \n Customer-Centricity: Develop a keen understanding of customer needs and be empowered to identify pain points and design seamless, customer-focused processes, ensuring that our operational strategies consistently deliver great customer outcomes. \n • \n Collaboration: Collaborate with our cross-functional Operations teams to deliver tangible, customer-focused projects. \n\n What we're looking for \n\n • \n A graduate with a STEM degree, with evidence of strong analytical thinking, creative problem solving, and quantitative skills. \n • \n Strong interpersonal and communication skills - you enjoy collaborating and building relationships. \n • \n Can demonstrate examples of critical thinking, adaptability, and initiative, ideally through academic, internship, or extracurricular experiences. \n • \n Results-driven and resourceful, with a willingness to learn quickly and embrace new challenges. \n • \n Comfortable with technology, data analysis and curious about fintech, AI, and automation. \n • \n Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business \n • \n You’ll have a natural curiosity and love to dig into things to understand how they work and are eager to drive positive change from day one. \n\n Interview Process \n\n • \n 15-minute online numerical test \n • \n Cognitive Assessment \n • \n In-person case study (30 min) \n • \n In person final stage interview \n\n Compensation \n £40,000 - £45,000 annual salary \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n Lendable is hiring a Strategy & Operations Manager (US Back Office), (UK- based) to join our Operations function. This is a role for someone from an analytical or operational background who is unusually good at getting to the bottom of a problem and making something happen. \n You will take full ownership of fraud and complaints at Lendable (US). Understanding how things work today, identifying what needs to change, and leading the work that fixes it. You do not need to have done this specific job before. We are looking for someone who thinks clearly, works from data, and can manage real casework alongside building the processes and tools that reduce how much of it there is. \n Your impact \n Own the function end-to-end \n Embed into fraud and complaints operations, map current processes, and redesign them from first principles. Identify what can be automated, what needs better tooling, and where the biggest risks sit. Be the person who understands this part of the business better than anyone else. \n Run the casework \n Manage day-to-day fraud investigations and customer complaints alongside the team, ensuring cases are resolved accurately, quickly, and in line with regulatory requirements. At Lendable, we believe in being close to the problem - working directly with the customer experience so we understand what needs fixing, not just what the data says. Keep clear records so every decision can be explained and audited. \n Drive improvement through data \n Pull and interpret data yourself to surface patterns - in fraud typologies, complaint root causes, and resolution quality. Define the metrics that matter, build the reporting to track them, and translate findings into clear recommendations for senior leadership. Feed trends and emerging risks back to the team regularly so the business can stay ahead of problems rather than reacting to them. \n Stay current \n Keep on top of what is happening in the world of fraud; new attack vectors, regulatory developments, and industry best practices. Bring that knowledge into how we operate and share it across the team. \n Deliver improvement projects \n Scope and execute projects that make the fraud and complaints function better: faster, more accurate, less manual. Work cross-functionally with Product, Engineering, and Compliance to bring initiatives to completion and confirm they are working as intended. \n Manage vendor relationships \n Own relationships with any third-party providers that support fraud detection or complaints handling. Set clear performance expectations, track delivery, and escalate where things are not working. \n Your experience \n\n • \n A track record of owning and delivering complex projects in a fast-moving environment. The subject matter does not have to be fraud or complaints specifically \n • \n Strong hands-on analytical ability: comfortable pulling and interpreting data yourself, not just commissioning it from someone else \n • \n Clear, direct communicator who can explain complicated situations simply - in writing, in a deck, and in a room with senior stakeholders \n • \n Lateral thinker willing to challenge how things have always been done \n • \n Comfortable managing a mixed workload and team: some of this role is structured project work, some is reactive case handling, and the balance will shift \n • \n Genuine interest in how technology and AI are changing how operational functions should be built \n • \n Experience in financial services or a regulated environment is useful but not required. We value transferable skills and fresh perspectives \n\n Interview process \n 1) 15 minute Online Assessment \n 2) 30 minute call with a member of the Talent Team \n 3) A 45-minute case study \n 4) Final interviews with the Principal of Operations, COO and US MD \n Working arrangements \n This role is based in Lendable's London office. Given the US market focus, working hours can be adjusted to provide meaningful overlap with US time zones. The exact schedule will be agreed on hire but initial hours are 10am - 7pm UK time. \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n As our credit risk capabilities scale across multiple markets and products, the strategic management of our vendor relationships has never been more critical. We're looking for a Vendor Manager to own our relationships with a broad portfolio of vendors - with particular depth in credit bureaus and data providers - ensuring we extract maximum value from these partnerships while managing costs, performance, and innovation. \n Reporting to a Commercial Director, you'll be the central point of contact for our most important vendors. Your portfolio will span credit bureaus such as Experian, Equifax, and TransUnion, alternative data providers, along with a selection of other technology and service partners. You'll own contract negotiations, performance management, product roadmaps, and cross-functional coordination to ensure Lendable has access to the best products and data at the right cost. \n This role sits at the intersection of risk, product, engineering, finance and legal. You'll need to understand credit data deeply, think commercially across a range of vendor categories, and build trusted relationships both internally and with senior stakeholders at our partners. \n What we're looking for: \n Essential: \n\n • \n 2+ years in vendor management, strategic partnerships, or procurement roles in financial services \n • \n Experience managing credit bureau relationships and/or other mission-critical vendors \n • \n Strong commercial acumen with contract negotiation and cost management experience \n • \n Deep understanding of credit data products, bureau outputs, and risk decisioning \n Ability to work cross-functionally with risk, product, engineering, finance and legal teams \n • \n Strong stakeholder management skills, comfortable influencing senior internal and external stakeholders \n • \n Analytical mindset with the ability to assess vendor performance and ROI \n\n Desirable: \n\n • \n Experience in fintech or consumer lending businessesTechnical understanding of API integrations and data flow \n • \n Experience with alternative credit data sources and emerging providers \n • \n Track record of driving vendor innovation and product enhancements \n • \n Experience managing vendor relationships across multiple geographies (UK/US) \n • \n Project management experience implementing new data sources or products \n\n You're a good fit if you're: \n\n • \n A skilled negotiator who balances cost, quality and innovation in vendor relationships \n • \n Commercially minded with a strong grasp of unit economics and data ROI \n • \n A natural relationship builder, equally comfortable with external vendors and internal stakeholders \n • \n Detail-oriented and process-driven, you ensure contracts, SLAs and governance are watertight \n • \n Strategic but hands-on, you can think big picture while managing the day-to-day \n • \n Curious about new data sources and how they can improve credit decisioning \n • \n Proactive and resourceful, you spot issues early and drive solutions \n\n What you'll be doing \n Vendor Relationship Management: \n\n • \n Own strategic relationships across a diverse vendor portfolio, with particular depth in credit bureaus and data providers \n • \n Act as the primary point of contact for key vendors, managing escalations and strategic discussions \n • \n Build trusted relationships with senior stakeholders at bureau partners \n • \n Conduct regular business reviews to assess performance, roadmap, and innovation opportunities \n • \n Manage vendor onboarding, integration planning, and ongoing support \n\n Commercial & Contract Management: \n\n • \n Lead contract negotiations and renewals, driving optimal commercial terms \n • \n Manage vendor budgets, forecasts and cost optimisation initiatives \n • \n Ensure compliance with contractual terms, SLAs and data governance requirements \n • \n Work with finance and legal on vendor due diligence, contracts, and payment terms \n • \n Track and report on vendor spend, utilisation and ROI \n\n Performance & Innovation: \n\n • \n Monitor vendor performance against SLAs and quality metrics \n • \n Drive continuous improvement in data quality, coverage, and timeliness \n • \n Identify and evaluate new data sources and products to enhance credit decisioning \n • \n Partner with risk and product teams to define requirements for new data capabilities \n • \n Build business cases for new vendor products or alternative data sources \n\n Cross-functional Coordination: \n\n • \n Partner with engineering on API integrations, data feeds, and technical issues \n • \n Work with credit risk on data requirements, model inputs, and decisioning logic \n • \n Coordinate with legal and compliance on vendor risk management and data privacy \n • \n Collaborate with finance on budgeting, forecasting and cost allocation \n • \n Support product teams with data availability for new features and markets \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We’re looking for a Senior IT Systems Engineer to join our team. \n This is a hands-on senior role for someone who enjoys scripting, AI automation, systems integration, and network support. You’ll be responsible for designing, implementing, and maintaining IT systems and integrations that are secure, scalable, and fit for purpose across the organisation. \n You’ll bring strong technical depth across core business systems such as Google Workspace, Mobile Device Management (MDM), identity and access management, and emerging AI and automation tooling. You’ll act as a senior point of contact for IT, helping to improve how we manage access, devices, and operational workflows while ensuring our environment remains reliable, effective, and aligned with best practice. \n As a key member of the team, you’ll work closely with IT Support, Platform Engineering, and InfoSec to keep our systems running smoothly and to deliver improvements that raise the bar on automation, security, and user experience. We’re looking for someone who combines strong technical judgment with a pragmatic, delivery-focused mindset, and who can collaborate effectively, prioritise well, and solve complex problems with confidence. \n What you’ll be doing \n\n • \n Lead the implementation, administration, and continuous improvement of core IT systems including identity and access management, device management, network services, and secure external partner solutions, ensuring they are reliable, scalable, and secure. \n • \n Architect, build and maintain scripts, automations, and integrations between SaaS platforms and internal services to reduce manual effort, improve operational efficiency, and create a better end-user experience. \n • \n Support InfoSec and compliance across the IT estate by contributing to incident response, resolving complex technical issues, and partnering on systems, access, and infrastructure improvement projects. \n • \n Ability to produce and maintain clear technical documentation, runbooks, and operational guides so systems are supportable, repeatable, and easy to manage at scale. \n • \n Work closely with internal stakeholders and external vendors to deliver high-quality technical implementations, drive improvements, and ensure solutions meet business and security requirements. \n • \n Provide hands-on support for day-to-day IT operations team, including troubleshooting, ticket and maintenance workflows, onboarding and offboarding, hardware lifecycle management, and office technology support where needed. \n\n What we’re looking for \n\n • \n 5+ years of experience in IT systems engineering, endpoint management, or a similar hands-on technical role, with strong experience across scripting, automation, and systems administration. \n • \n Strong experience managing MDM and endpoint platforms across a MacOS first fleet, in addition to Windows and Linux environments. The ability to automate workflows and configuration and deployment through scripting with any shell language, python, and swift dialogue. \n • \n Hands-on experience running Okta and our VPN / secure remote access as code. Group rules, sign-on policies, IdP routing, SCIM provisioning, and VPN access policies, all defined in Infrastructure-as-Code and shipped via PR review. \n • \n Proven experience implementing, maintaining, and improving IT systems, SaaS integrations, and network-connected services in a fast-paced environment. \n • \n Strong written and verbal communication skills, with the ability to produce clear documentation, manage multiple priorities, and work effectively with cross-functional teams. \n • \n Okta Workflows, or comparable low-code orchestration. Event-driven flows hitting SaaS APIs, with error handling and idempotency. \n • \n A pragmatic, service-minded approach with strong user empathy and the ability to explain technical concepts clearly to non-technical colleagues. \n\n Nice to haves \n\n • \n FCA-regulated environment experience. Change management, audit evidence, access reviews, and the security posture (UK GDPR / DPA) we operate day-to-day. \n • \n Administering enterprise AI tooling. Claude Enterprise, Cursor, Codex, or similar: SSO setup, data handling controls, domain capture flows. \n • \n Hardware and on-prem support. Local compute and storage, RAID, SAS, server hardware where we still have it. \n\n Interview process \n\n • \n A quick phone call with one of the talent team \n • \n A short coding exercise to complete in your own time \n • \n Technical Interview & Meet the team you work with daily \n • \n Culture Interview \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About The Role \n We’re looking for an analytically-minded Senior Credit Risk Analyst ready to support driving meaningful change in our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems. \n You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance. \n Your team's objectives \n Our credit teams are building high-performing portfolios, with bold growth targets and a commitment to responsible lending. \n Within the credit function, our core responsibilities include: \n\n • \n Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate. \n • \n Assessing and adapting to external economic conditions. \n • \n Developing and owning models that forecast returns and guide investor reporting. \n\n How you'll impact those objectives \n\n • \n Define and refine credit strategies that align with our evolving portfolio goals. \n • \n Discover insights from data using tools like Python and SQL to address key business questions. \n • \n Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies. \n • \n Monitor and assess the success of implemented strategies and continuously identify areas for improvement. \n\n What you'll need to succeed \n\n • \n Daily coding experience, with proficiency in Python and/or SQL \n • \n Proven experience in credit risk strategy, ideally within credit card lending. \n • \n A strategic mindset and the ability to translate complex data into clear, actionable decisions. \n • \n A focus on delivering results that align with both commercial and customer needs. \n • \n A collaborative, open approach and a willingness to challenge your own assumptions \n\n Interview Process \n\n • \n An initial phone conversation with our Talent Team \n • \n Case study interviews \n • \n Onsite interview with Head of credit + logistical reasoning task \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n Personal loans are the fastest-growing consumer credit product in the US - originations increased 26% last year alone to a record high. Americans are actively seeking cheaper, faster, more transparent alternatives to credit card debt and traditional bank loans. \n Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into the largest lending market in the world. \n We're hiring a Product Manager to own multiple product areas to support this expansion - defining strategy, shipping features, and driving outcomes end-to-end. \n What you'll be doing \n This isn't a "write tickets and attend standups" PM role. You'll own real problems such as: \n\n • \n Getting our proprietary credit models into production - working with data science to turn research into real lending decisions \n • \n Designing and personally building automations that make our operations team dramatically more efficient \n • \n Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume \n • \n Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections \n • \n A/B testing customer journeys from application through to servicing - finding what actually moves conversion, satisfaction, and repayment \n • \n Improving the post-origination experience - payments, customer support, and everything that happens after a loan is funded \n • \n Leading the team, aligning and motivating everyone around you, continuously improving the tools and processes we use to deliver at speed \n\n Your team \n You'll report to the Head of Product and collaborate closely with the Managing Director of US Loans. You'll join three other PMs and work most closely with: \n\n • \n ~14 engineers (mostly backend), split across London and Europe \n • \n A data science team (2–3 people) building credit and pricing models \n • \n A credit risk team (~4 people) - some of your closest collaborators \n • \n A growth team (1-2 people) focused on acquisition \n • \n Operations agents - you'll build the tools that make their work better \n\n The team spans our London office, European remote engineers, and our Arlington, Virginia office near DC. \n AI at Lendable - we're serious \n We want to build the most AI-forward financial services company in the world. \n Our PMs don't just manage products. They use AI to push the boundaries of what one person can achieve. Today, PMs at Lendable write python and SQL to generate analytical insights that used to need teams of analysts. They commit PRs to production for straightforward features. They build their own agent workflows to automate repetitive work. \n The PM role here is genuinely expanding in all directions, and we expect you to be excited about this. You've been tinkering already - side projects, personal agents, AI-assisted analysis, building tools with Claude Code or similar. You don't wait to be told what AI can do; you've been finding out yourself. \n If you want to work somewhere that treats AI as a force multiplier for ambitious people - not a bullet point on a slide deck - this is it. \n What we're looking for \n\n • \n 3+ years in Product, Strategy, or Analytics; at least 1 in a PM role \n • \n 1+ years in fintech, financial services, or a strong grasp of lending and credit \n • \n You’re a highly curious, systems thinker who connects dots and thinks through end-to-end impact \n • \n You've built with AI - agents, workflows, code generation, analysis. Show us what. \n • \n Track record of shipping products that moved real business metrics \n • \n Very comfortable with data, analysis and SQL - you know what questions to ask, and you answer them yourself \n • \n Bonus: high-growth startup or scale-up experience \n\n Don’t worry if you don’t quite meet all of these criteria, we’d love to have a chat with any great candidates! \n Your objectives \n\n • \n You break complex problems into shippable pieces \n • \n You decide under ambiguity and own the outcome \n • \n You communicate crisply - to the MD, to engineers, in a spec \n • \n You build cross-functional relationships and pull the right people together \n • \n You move fast, default to action, and course-correct when needed \n\n Compensation \n\n • \n Strong base salary benchmarked to market, scaled to your experience and level \n • \n Equity vesting over four years. Lendable has been profitable since 2017 - one of very few fintechs globally that can say that - and is building towards what comes next. \n\n Interview process \n We respect your time and move quickly: \n 1. Intro call (remote) - 30 min with our talent team (~Week 1) \n 1. Product chat (remote) - 45 min with the Head of Product to discuss your background and how you think about product (~Week 2) \n 1. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief (~Week 2-3) \n 1. Final round - typically CPO, US Loans MD, and Engineering Manager, Head of Product (~Week 3) \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n We’re looking for a Creative Designer to join our growing creative pod and produce best-in-class campaign work across Zable. You’ll have significant scope to shape how the brand looks and feels in the market — from rebrand applications through to large-scale campaigns. \n What we're looking for: \n Essential: \n\n • \n 4+ years as a creative or brand designer, ideally for a consumer brand or in a top creative agency \n • \n A portfolio that shows strong typographic, layout and conceptual thinking — not just template execution \n • \n Experience designing for performance / growth marketing. Confident across paid social, performance marketing, campaigns, social \n • \n Strong attention to detail and ability to maintain brand consistency at scale \n • \n Comfortable working from briefs and turning rough ideas into shippable concepts \n • \n Demonstrable use of AI tools in your design workflow \n\n Desirable: \n\n • \n Motion and video skills (After Effects, Figma motion, modern AI motion tools) \n • \n Experience contributing to a rebrand or new brand launch \n • \n Familiarity with creative testing frameworks \n\n You’re a good fit if you’re \n\n • \n Focused on growth — your goal is to produce creative work that helps customers solve real world problems, you obsess over how to scale growth metrics through creative optimisation and scale \n • \n Versatile — you can move between brand purity and performance pragmatism \n • \n Collaborative — you give and take feedback well \n • \n Self-motivated — you take a brief and run with it \n • \n Curious about AI and how it changes design \n\n What you'll be doing \n Production & Iteration: \n\n • \n Scale creative output across paid channels \n • \n Produce variations to support creative testing and learning \n • \n Iterate based on performance data and team feedback \n\n Brand Stewardship: \n\n • \n Maintain visual consistency across all marketing materials \n • \n Own creative QA on assets before launch — regulatory text, formats, exports \n • \n Build and maintain templates, design systems and asset libraries \n\n Collaboration & AI: \n\n • \n Work closely with the Head of Creative, growth, and product design teams \n • \n Use AI tools to increase the speed and quality of your work \n • \n Contribute ideas to creative direction and experimentation \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n The Role \n We're building our second charge mortgage product from the ground up. We're looking for a Credit & Commercial Manager to own credit strategy for this product — someone who understands the mechanics of secured lending end-to-end, from quote through to completion. \n This is a foundational hire. You'll shape how we assess risk, price loans, and structure our credit policy, working closely with a small, senior cross-functional team spanning product, engineering, legal, and commercial. If you've spent years working in secured lending and want to help build something new rather than maintain something old, this is the role. \n What You'll Do \n\n • \n Define credit policy and underwriting strategy for second charge mortgages, including affordability, eligibility, and decisioning frameworks \n • \n Own risk scoring and pricing — develop and refine scorecards, risk segmentation, and pricing models that balance volume with portfolio quality \n • \n Drive growth whilst balancing risk — use analytic and credit judgment to drive growth through credit policy, work with the commercial team team to hit volume targets, and all whilst maintaining portfolio quality \n • \n Own the IRR/NPV/cashflow models - ensure we understand the economics of the asset we’re booking, and drive changes where needed \n • \n Design automated decisioning logic — translate credit policy into executable rules and decision trees that can be embedded in the platform, working with engineering to build the quickest, most automated secured product on the market \n • \n Help shape funding strategy — collaborate with the Capital Markets team to inform investor parameters around LTV limits, property valuations, and portfolio concentration, translating these into practical credit policy \n • \n Inform the property valuation and security process — ensure credit policy accounts for valuation methodology, panel management considerations, and charge registration requirements \n • \n Monitor portfolio performance — track early indicators, refine strategy based on outcomes, and report to senior stakeholders \n • \n Collaborate cross-functionally — work daily with product and engineering to embed credit decisioning into the platform, and with legal and compliance to ensure regulatory alignment (MCOB, Consumer Duty) \n • \n Get stuck in — this is a small team building something from scratch. You'll be hands-on across the full credit lifecycle, not managing from a distance \n\n What We're Looking For \n\n • \n Deep experience in secured lending credit risk — you've worked on second charge mortgages or similar secured products (bridging, BTL, specialist residential) and understand the product inside out \n • \n Strong knowledge of risk scoring and pricing — you've built or materially contributed to scorecards, pricing frameworks, or credit policy in a secured lending environment \n • \n Understanding of funding and capital constraints — you know how LTV covenants, property valuations, and investor criteria shape what you can lend and to whom \n • \n Commercial awareness and growth mindset — you understand that credit policy exists to enable lending, not prevent it. You think about accept rates, broker conversion, and competitive positioning alongside risk metrics \n • \n Familiarity with the end-to-end secured lending process — from quote through to completion, including how valuation, legal, and land registry processes interact with credit decisions \n • \n Analytical rigour — you're comfortable with data. SQL is required and Python experience is a plus, but what matters is that you think in numbers and can interrogate MI to drive decisions that lead to more good quality lending \n • \n Regulatory awareness — working knowledge of MCOB and FCA requirements for second charge lending \n • \n Experience designing for scale and automation — you understand how to structure underwriting policy as decision logic, scorecards, and rules that can be executed programmatically. You think in terms of tens of thousands of applications, not manual case-by-case review \n\n Nice to Have \n\n • \n Experience with loan servicing — settlements, collections, arrears management, and recoveries in a secured lending context \n • \n Exposure to broker distribution models and how credit policy interacts with intermediary channels \n • \n Experience working in a startup or scale-up environment, or a desire to move from a large organisation into one \n • \n Experience with decisioning platforms or rules engines \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n Reports to: Operations Manager (US Cards & Loans) \n As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across our Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process improvements, leveraging frontline insights to inform automation, digital enhancements, and re-engineering of complex workflows. You will play a pivotal role developing your team, managing risk, ensuring compliance, and collaborating cross-functionally to deliver the best possible customer and business outcomes. \n Key Responsibilities \n Team Leadership & Development \n\n • \n Lead, coach, and inspire a team of 10 agents, ensuring they deliver high-quality, empathetic support and achieve team and individual KPIs (e.g. quality, compliance, productivity, SLAs). \n • \n Foster a culture of accountability, continuous learning, and best practice, tailoring support and development to the needs of each team member and identifying emerging talent. \n • \n Conduct regular individual and team performance reviews, providing actionable feedback and targeted coaching. \n\n Performance Management & Data-Driven Improvement \n\n • \n Monitor and analyse a variety of data sources (KPIs, dashboards, call listening, QA, customer feedback) to assess individual and team performance. \n • \n Identify trends, performance gaps, opportunities for improvement, and design appropriate action plans to uplift service quality and efficiency. \n • \n Escalate and resolve issues proactively, using data and customer insights to drive change. \n\n Process Excellence & Continuous Improvement \n\n • \n Dedicate up to 30% of your time to reviewing customer and team interactions (calls, chats, digital correspondence, workflows) to identify process pain points and improvement opportunities. \n • \n Collaborate cross-functionally with Product, Technology, and Operational teams to support automation, system enhancements, and re-engineering of complex processes. \n • \n Champion and embed process changes, ensuring they improve customer journeys, efficiency, compliance, and accessibility, especially for vulnerable or high-risk customers. \n\n Compliance, Risk & Quality \n\n • \n Ensure your team's customer interactions meet regulatory and compliance standards relevant to all customer segments, with particular attention to those in vulnerable or complex situations. \n • \n Promote risk awareness, adherence to policies, and corrective action where necessary. \n • \n Support in embedding governance, quality frameworks, and change management initiatives within the team. \n\n Stakeholder Engagement & Communication \n\n • \n Communicate performance, risks, best practices, and improvement recommendations to the relevant Head of Department and across teams as required. \n • \n Act as an advocate for frontline feedback and customer insight, driving positive change through cross-functional collaboration. \n\n Experience & Skills \n\n • \n Proven experience managing or supervising customer-facing, operations, or support teams in a regulated, fast-paced, and/or tech-enabled environment. \n • \n Experience in driving the performance and development of individuals and teams against ambitious targets. \n • \n Analytical skills, with the ability to interpret a range of data sources (dashboards, QA, customer feedback) to inform coaching and process improvements. \n • \n Demonstrated ability to motivate, coach, and develop a diverse team; skilled at recognising and nurturing emerging talent. \n • \n Comfortable working with CRM/case management systems, digital platforms, and supporting technology-driven change (automation, AI, etc.). \n • \n Strong written and verbal communication skills, with the ability to engage, motivate, and influence at all levels. \n • \n Experience working within compliance, risk management, or regulated environments, particularly in the US, is desirable. \n\n Behaviours & Approach \n\n • \n Champions a customer-first mindset: committed to delivering compassionate, fair, and tailored support, particularly for customers in vulnerable or complex situations, while always seeking opportunities to enhance efficiency and streamline the customer journey. \n • \n Proactive and solutions-oriented; thrives on analysing problems, leading change, and delivering continuous improvement. \n • \n Data- and insight-driven; uses evidence to inform decision-making and team management. \n • \n Inclusive leader, motivating teams through change and fostering a culture of development, accountability, and collaboration. \n • \n Personally resilient, adaptable, and accountable; able to balance customer, business, and risk priorities. \n • \n Embraces technology, innovation, and new ways of working to deliver better outcomes for customers and colleagues. \n\n Working Pattern \n Bi-weekly rotation: \n 10am - 7pm \n 12pm - 9pm \n Monday & Friday: WFH \n Tuesday - Thursday: London office \n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We're looking for an experienced, analytical and customer-first Senior Product Manager to join our New Products team. You’ll work closely with the MD to incubate products from 0→1 and scale them to millions of users. In our flat structure with high ownership, you’ll shape Lendable’s next growth vectors while leading large, high-calibre engineering teams to build category-defining products. \n You’ll report to the VP of Product, but own your product lines end-to-end—driving strategy, execution, and cross-functional alignment. This role requires someone who thrives in highly technical environments and brings strong engineering leadership, operational excellence, and the ability to influence senior stakeholders. \n Why join our New Products team? \n\n • \n High ownership: Take full ownership of product lines from day one in our flat organisational structure \n • \n Exceptional teams: Lead and influence large groups of world-class engineers, designers, and data scientists \n • \n Massive impact: Your products will directly improve financial outcomes for millions of customers \n • \n Cutting-edge technology: Build with new data sources, machine learning, and AI to automate complex processes \n • \n Growth opportunity: Join during our expansion into the massive UK and US markets \n • \n Leadership exposure: Work closely with VP-level and C-suite stakeholders on our most strategic bets \n\n What You'll DoStrategise: Define the future of consumer finance \n\n • \n Partner with the VP of Product and the MD to develop long-term product strategies (5–10+ years out) \n • \n Translate complex market signals and consumer trends into clear product direction \n • \n Drive strategy conversations with senior leadership, owning the narrative behind new product investments \n • \n Explore how AI and automation can create defensible competitive advantages \n\n Build: Lead 0→1 product development \n\n • \n Take products from concept to validation, MVP, and early scale \n • \n Define scope, experimentation plans, and success metrics for each new product \n • \n Ensure financial models, pricing assumptions and scalability metrics are validated early \n • \n Build cross-functional alignment across engineering, design, finance, ops, and marketing \n\n Operate: Drive execution with deep engineering partnership \n\n • \n Lead large cross-functional engineering squads, ensuring alignment, clarity and high-velocity delivery \n • \n Run sprint planning, roadmap sessions, and stand-ups—optimising engineering output and resource allocation \n • \n Make daily product decisions that directly influence technical direction, architectural choices, and prioritisation \n • \n Go deep technically with engineers on implementation details, trade-offs, and system design \n • \n Conduct customer research, user testing, and SQL-based data analysis to generate insights \n • \n Anticipate operational, technical, and regulatory bottlenecks well in advance and orchestrate dependencies \n • \n Partner with Finance and Ops to design scalable operational models \n • \n Collaborate directly with marketing on value prop, positioning, and acquisition strategies \n • \n Continuously validate assumptions post-launch through experimentation and analytics \n\n Collaborate: Drive cross-functional success \n\n • \n Create alignment across engineering, design, data, operations, marketing, and leadership teams \n • \n Hold cross-functional partners accountable to delivery timelines and product outcomes \n • \n Lead end-to-end discovery sessions and ideation workshops with senior stakeholders \n • \n Communicate complex technical and strategic decisions with clarity to engineering and non-technical audiences \n\n What we're looking forEssential experience \n\n • \n 3+ years of product management experience; 5+ years in product, strategy, or analytics \n • \n Experience building complex regulated financial products (e.g. current accounts, debit cards, lending) is a strong bonus \n • \n Proven success taking new products from concept → launch → early scale \n • \n Experience leading large engineering teams or multi-squad delivery in high-growth or ambiguous environments \n • \n Expertise in experimentation, A/B testing, and data-driven development \n • \n Technical fluency: SQL proficiency required; bonus for coding familiarity \n\n Core capabilities \n\n • \n Engineering leadership: Ability to influence and guide large technical teams, optimise velocity, and drive aligned execution \n • \n Risk-taking mindset: Comfortable making bold bets in ambiguous environments \n • \n Strategic thinking: Strong synthesis of customer insights, data, and commercial requirements \n • \n Operational excellence: Sharp prioritisation and ability to focus teams on high-impact work \n • \n Stakeholder management: Skilled at aligning diverse teams around ambitious product strategies \n • \n Leadership communication: Credible communicator with VP and C-suite, able to defend decisions and influence direction \n\n Ideal background \n\n • \n Experience in fintech, consumer finance, or adjacent industries \n • \n Time spent in startups/scale-ups or flat organisational structures \n • \n Strong enthusiasm for emerging technologies and their applications in finance \n\n Interview process \n\n • \n Intro call with Talent Team \n • \n Take-home exercise (5 days) \n • \n Take-home debrief & case study with VP of Product \n • \n Final round: \n \n • \n MD interview | 45 minutes \n • \n Engineering interview (2 engineers) | 45 minutes \n • \n CPO | 30 minutes \n \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n The Role \n We're building our second charge mortgage product from the ground up. We're looking for a Credit & Commercial Manager to own credit strategy for this product — someone who understands the mechanics of secured lending end-to-end, from quote through to completion. \n This is a foundational hire. You'll shape how we assess risk, price loans, and structure our credit policy, working closely with a small, senior cross-functional team spanning product, engineering, legal, and commercial. If you've spent years working in secured lending and want to help build something new rather than maintain something old, this is the role. \n What You'll Do \n\n • \n Define credit policy and underwriting strategy for second charge mortgages, including affordability, eligibility, and decisioning frameworks \n • \n Own risk scoring and pricing — develop and refine scorecards, risk segmentation, and pricing models that balance volume with portfolio quality \n • \n Drive growth whilst balancing risk — use analytic and credit judgment to drive growth through credit policy, work with the commercial team team to hit volume targets, and all whilst maintaining portfolio quality \n • \n Own the IRR/NPV/cashflow models - ensure we understand the economics of the asset we’re booking, and drive changes where needed \n • \n Design automated decisioning logic — translate credit policy into executable rules and decision trees that can be embedded in the platform, working with engineering to build the quickest, most automated secured product on the market \n • \n Help shape funding strategy — collaborate with the Capital Markets team to inform investor parameters around LTV limits, property valuations, and portfolio concentration, translating these into practical credit policy \n • \n Inform the property valuation and security process — ensure credit policy accounts for valuation methodology, panel management considerations, and charge registration requirements \n • \n Monitor portfolio performance — track early indicators, refine strategy based on outcomes, and report to senior stakeholders \n • \n Collaborate cross-functionally — work daily with product and engineering to embed credit decisioning into the platform, and with legal and compliance to ensure regulatory alignment (MCOB, Consumer Duty) \n • \n Get stuck in — this is a small team building something from scratch. You'll be hands-on across the full credit lifecycle, not managing from a distance \n\n What We're Looking For \n\n • \n Deep experience in secured lending credit risk — you've worked on second charge mortgages or similar secured products (bridging, BTL, specialist residential) and understand the product inside out \n • \n Strong knowledge of risk scoring and pricing — you've built or materially contributed to scorecards, pricing frameworks, or credit policy in a secured lending environment \n • \n Understanding of funding and capital constraints — you know how LTV covenants, property valuations, and investor criteria shape what you can lend and to whom \n • \n Commercial awareness and growth mindset — you understand that credit policy exists to enable lending, not prevent it. You think about accept rates, broker conversion, and competitive positioning alongside risk metrics \n • \n Familiarity with the end-to-end secured lending process — from quote through to completion, including how valuation, legal, and land registry processes interact with credit decisions \n • \n Analytical rigour — you're comfortable with data. SQL is required and Python experience is a plus, but what matters is that you think in numbers and can interrogate MI to drive decisions that lead to more good quality lending \n • \n Regulatory awareness — working knowledge of MCOB and FCA requirements for second charge lending \n • \n Experience designing for scale and automation — you understand how to structure underwriting policy as decision logic, scorecards, and rules that can be executed programmatically. You think in terms of tens of thousands of applications, not manual case-by-case review \n\n Nice to Have \n\n • \n Experience with loan servicing — settlements, collections, arrears management, and recoveries in a secured lending context \n • \n Exposure to broker distribution models and how credit policy interacts with intermediary channels \n • \n Experience working in a startup or scale-up environment, or a desire to move from a large organisation into one \n • \n Experience with decisioning platforms or rules engines \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n We're looking for a Senior Analytics Engineer to own the analytical foundation for our US Loans team, the fastest-growing area of the business. In this role, you’ll work closely with analysts, product teams, backend engineers, and business stakeholders to improve how data is structured, transformed, and consumed across the company. \n The role is fundamentally about building a strong analytical foundation: making it easier for teams to move from question to insight quickly, while maintaining high standards around data quality, scalability, and maintainability. \n You’ll operate with a high degree of ownership, helping shape the modelling layer, improving how analysts work with data, and ensuring our warehouse remains a strategic asset for the business. \n What you'll be doing \n\n • \n Owning and improving the data models that support lending decisions, pricing, portfolio analysis, and investor reporting. \n • \n Driving the development of our dbt models and transformation layer, working with analysts and stakeholders to improve the speed and quality of insight generation. \n • \n Helping define good modelling patterns, architecture, and implementation standards across the analytics engineering layer. \n • \n Supporting and mentoring analysts at different technical levels, helping them build stronger engineering habits and become more effective with data. \n • \n Acting as a bridge between analysts, backend engineers, product teams, and the data platform team to make sure data is generated, modelled, and used effectively. \n • \n Identifying opportunities to improve the efficiency, reliability, and cost-effectiveness of our transformation pipeline over time. \n • \n Scaling our data infrastructure to proactively support the requirements of a rapidly growing business. \n\n Our modern data stack \n You’ll work with a modern analytics stack centred around SQL, Snowflake, dbt, Fivetran and Claude. \n What we're looking for \n We’re looking for someone with strong analytics engineering fundamentals and the ability to apply them pragmatically in a fast-moving environment. \n More specifically, we’re looking for: \n Essential: \n\n • \n Strong SQL skills \n • \n Strong experience with ELT pipelines and transformation at scale, using dbt. \n • \n Excellent stakeholder management skills, with a proven ability to influence and negotiate with both technical and non-technical stakeholders \n • \n Strong data modelling skills and a good understanding of how analytical datasets should be structured for reliability and usability. \n • \n Good judgement in balancing longer-term platform improvements with day-to-day business needs. \n • \n The ability to spot inefficiencies in existing data workflows and improve them independently. \n • \n Comfort using AI tools effectively to move faster, improve quality, and strengthen day-to-day analytical and engineering workflows. \n\n Desirable: \n\n • \n Experience with Snowflake or another modern cloud data warehouse. \n • \n An interest in helping analysts raise their technical bar through support, mentoring, and better shared patterns. \n • \n Fintech or scale-up experience \n\n Interview process \n\n • \n Initial call with an engineer \n • \n 15-minute cognitive assessment \n • \n 90-minute techncal interview (Interactive architecture/design exercise) \n • \n 60-minute culture interview with primary stakeholders \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: \n\n • \n One of the UK’s newest unicorns with a team of just over 700 people \n • \n Among the fastest-growing tech companies in the UK \n • \n Profitable since 2017 \n • \n Backed by top investors including Balderton Capital and Goldman Sachs \n • \n Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) \n\n So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. \n We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • \n Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 \n • \n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo \n • \n Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting \n\n About the role \n We're looking for an analytics engineer to contribute to the analytical foundation of the UK Motor team, a rapidly-growing area of the business. \n You’ll work closely with analysts, product teams, backend engineers, and business stakeholders to improve how data is structured, transformed, and consumed across the company. \n The role is fundamentally about building a strong analytical foundation: making it easier for teams to move from question to insight quickly, while maintaining high standards around data quality, scalability, and maintainability. \n You'll contribute to the modelling layer, help improve how the business work with data, and support the team in keeping our warehouse a reliable, strategic asset for the business. \n What you'll be doing \n\n • \n Building and improving the data models that support lending decisions, pricing, portfolio analysis, and investor reporting. \n • \n Championing standards and contributing to the improvement of our analytics engineering culture. \n • \n Supporting and collaborating with analysts at different technical levels,helping translate requirements into robust pipelines \n • \n Helping triage and resolve issues that affect the analytics pipeline or reduce trust in downstream datasets, and contributing ideas to improve the efficiency, reliability, and cost-effectiveness of our transformation pipeline over time. \n\n Our modern data stack \n You’ll work with a modern analytics stack centred around SQL, Snowflake, dbt, Fivetran and Claude. \n What we're looking for \n We’re looking for someone with solid analytics engineering fundamentals and the ability to apply them pragmatically in a fast-moving environment and explain tradeoffs to stakeholders with varying technical depth. \n More specifically, we’re looking for: \n\n • \n Strong data modelling skills and a good understanding of how analytical datasets should be structured for reliability and usability. \n • \n Strong experience with ELT pipelines and transformation at scale, ideally using dbt. \n • \n Experience with Snowflake or another modern cloud data warehouse. \n • \n Proactiveness in raising areas of data workflows that could be improved and suggesting solutions. \n • \n A collaborative working style and clear communication across technical and non-technical stakeholders. \n • \n Comfort using AI tools effectively to move faster, improve quality, and strengthen day-to-day analytical and engineering workflows \n\n Interview process \n\n • \n Initial call with an engineer \n • \n 15 minute Cognitive Assessment \n • \n Onsite or Video Interview lasting 90 minutes, comprising of: \n \n • \n Introduction of the team and kind of work you could be doing daily \n • \n Interactive architecture/design exercise \n • \n Questions you may have about the company, role, etc. \n \n • \n A 60 minute chat with this role's primary stakeholders \n \n • \n Cultural/behavioural questions \n • \n Product mindset and ability to collaborate and communicate \n \n\n Life at Lendable \n\n • \n Winning team: the opportunity to scale up one of the world’s most successful fintech companies \n • \n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites \n • \n Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls \n • \n Health coverage: support for your physical and mental wellbeing, including private health cover \n • \n Retirement & savings: long-term financial wellbeing through retirement savings plans \n • \n Employee referral programme: earn a competitive bonus when you refer successful new team members \n • \n Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations \n • \n Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations \n\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. \n Check out our blog!

ATA Sameday is expanding and we're looking for hardworking self-employed installers to join our Heavy & Bulky White Glove Delivery & Installation team across the UK. This is a hands-on role involving the installation of household appliances and furniture, heavy lifting, and providing excellent customer service as part of a flexible two-person crew. Rate of Pay Installers £130 per day Why Join Us? Fle... ZIPC1_UKTJ

Summary of Duties:The role requires keeping equipment and machinery in optimum operational condition. This includes heavy mobile plant; excavators, wheel loaders, balers and other relevant equipment used within the metal recycling industry.Key Responsibilities:The diagnosis and resolution of breakdown problemsTo respond rapidly to breakdowns thereby minimising the period of time any equipment is out of actionTo ensure all machinery is maintained to a high standard and capable of operating in line with Company standardsTo comply with all machine operating systemsTo keep accurate records of all machinery on siteTo complete and maintain all documentation on the CMMSTo make written and/or verbal reports to line managers as requiredTo attend progress meetings with line managers as and when requiredTo carry out any additional duties that may be reasonably requested from time to timeTo comply with Company policies and procedures as defined in the Employee Manual and the post holders terms & particulars of employmentKey Competencies:The ability to work as part of a teamThe ability to work on own initiativeExcellent time management and organisational skillsExcellent time keeping and attendanceA flexible approach including the willingness to work outside normal hours as and when required, including weekend work and on-call rotaThe ability to manage tasks and meet deadlinesAn analytical, problem solving approachExcellent communication skills with the team and all levelsEssential skills:Proven track record of working in a comparable roleThe ability to strip down and rebuild hydraulic, mechanical components on heavy machinesAble to understand technical drawings relating to machineryA working knowledge of diesel engine maintenanceIT Literate with the ability to use a range of packages applicable to the roleDriving licenseDesirable SkillsHNC qualifications in a relevant subject areaCapable of the diagnosis of component level hydraulic faultsAbility to operate basic machine shop machinery; lathes, milling machines etc.Working knowledge of 3-phase electricsCompetent in lifting and slinging (as training will be provided)ONC level qualifications or equivalentNVQ Level 3 or above in a relevant subjectThe ability to work in a clean room environmentRelative experience in metal recycling and other associated processesTPBN1_UKTJ

Job Title: HGV Class 2 Driver Location: Watford Basic Salary: £18.5 per hour Employment Type: Temporary or Temporary to PermanentJob Description : We are seeking reliable and professional HGV Class 2 Driver Night Trunking to join our client's growing team based in Watford.This role involves the safe and efficient delivery of ambient, chilled, and frozen products to a central distribution point while maintaining high standards of customer care and operational efficiency.This is a great opportunity for experienced drivers who are passionate about providing excellent service and working in a fast-paced environment.Key Responsibilities : Shift start time 21:30 - Sunday to Thursday.Operate 7.5t 18t vehicles ( HGV Class 2 Driver) on pre-planned drop routes.Load and unload ambient, chilled, and frozen products safely and securely.Accurately complete delivery paperwork and ensure goods are actively transferred at the cross-dock location.Communicate with cross-dock hub colleagues to update on deliveries and any changes to the schedule.Maintain vehicle cleanliness, conduct daily vehicle checks, and report defects promptly.Follow all legal and company driving standards, ensuring safety and compliance at all times.Use handheld PDA equipment to confirm deliveries and manage order processing.Requirements : Licence : Full UK driving licence with a valid HGV Class 2 driver (C category with no more than 6 points).Experience : A minimum of 1 year of commercial driving experience.Physical Ability : Comfortable with heavy lifting and frequent vehicle climbing.Strong communication skills and a focus on providing excellent customer service.High attention to detail and ability to meet delivery deadlines.Benefits : Competitive salary.Holiday entitlement PAID.Opportunity for permanent placement and career progression.Supportive and professional team environment.Pay Rates : PAYE Salary: £18.50 per hourHow To Apply : If you meet the above requirements and are ready to take on this exciting opportunity, we want to hear from you!To apply, you will need to click apply, or one of our Account Managers will provide a link which will redirect you to our platform, QBIS, and choose one of the following options:Quick Apply: Select this option for a brief application process. Our team will contact you shortly to explain the full registration process.Full Registration: Choose this option to complete a detailed digital form and upload the relevant documents required for the job title.Our Commitment : REC Source is committed to providing equal opportunities for all.We welcome applications from candidates of all backgrounds and experiences.Our mission is to create a supportive workplace for everyone.About Us : REC Source is a specialist recruitment agency providing tailored staffing solutions in the driving and industrial sectors.We focus on compliance, efficiency, and candidate satisfaction, ensuring a smooth recruitment process for both clients and job seekers.TPBN1_UKTJ

ATA Sameday is growing and we're looking for reliable self-employed drivers to join our Heavy & Bulky White Glove Delivery & Installation team across the UK.\n \nThis is an active, customer-facing role involving the delivery of large household items, heavy lifting, and assisting with installations as part of a two-person team. As a self-employed Driver / Installer, you will operate as part of a flexibl...\n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

30 hours per week including some weekend working \n Aged 21 and above: £13.35 per hour plus personal sales commission \n Aged 20 and below: £11.39 per hour plus personal sales commission \n Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business—we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do, that’s the Topps Tiles way. \n What makes a job at Topps Tiles a retail career like no other? \n Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you’ll help our customers visualise their projects, helping them to find just what they’re looking for to make their tiling project happen. \n A sales assistant at Topps’ is more than just sitting at a till. As one of our service specialists you’ll gain valuable sales skills, supporting our customers whilst driving revenue for the store. \n And, unlike other retail assistant jobs, you won’t need to work late evenings, and you’ll get 3 days off over Christmas. \n That’s not to mention the commission you’ll earn on each sale you help make happen in store. \n\n • You’ll build long standing relationships with our regular trade customers,\n, • Use your creativity to inspire customers, helping them to pick the right design and style choices.\n, • Gain product knowledge to give valuable advice for trade and retail customers to get them the best products they need.\n\n The best bit? You don’t even need to know anything about Tiles, or Retail! \n If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to. \n So, that’s a competitive basic salary, sales commission, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals. \n You’ll love working for Topps and we can’t wait to hear from you. \n Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager. \n Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over. \n Think you know Topps Group? Think again. \n There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. \n Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Houseman - Private Family Residence, St John's WoodSt John's Wood, London | £60,000-£65,000 DOE | Monday-Friday, 8:00am-6:00pmA busy family in St Johns Wood are looking for an experienced and proactive Houseman to join their fully staffed household team. Working within a large residence, you will provide practical support across all aspects of the property, ensuring the home, gardens, vehicles, and household operations run smoothly on a daily basis. This is a varied and hands on role that would suit someone who enjoys being busy, takes pride in their work, and is happy turning their hand to whatever is required. The principals are a high-profile family who value professionalism, discretion, and a positive attitude. They are down to earth employers seeking a reliable and hardworking individual who will become a trusted member of their household team.Key Responsibilities \n\n • Providing general hands-on support throughout the household\n, • Assisting with the day-to-day running and maintenance of the property\n, • Carrying out basic DIY and minor repairs\n, • Moving moving furniture, deliveries, and household items as required\n, • Overseeing contractors and reporting maintenance issues\n, • General property checks to ensure the home remains in excellent condition\n, • Supporting with gardening and outdoor maintenance\n, • Driving family members when required\n, • Vehicle care, cleaning, refuelling, and arranging servicing/MOTs\n, • Running household errands and collecting deliveries\n, • Assisting with household set-ups, events, and ad hoc projects\n, • Supporting the wider household team wherever required\n, • Preparing simple meals or light cooking when needed\n, • Assisting with the care and exercise of the family's dogs\n\n Candidate Requirements \n\n • Strong practical and DIY skills\n, • Comfortable undertaking manual handling and heavy lifting\n, • Confident driver with a clean driving licence\n, • Comfortable around dogs and happy to assist with their care on occasion\n, • Basic gardening knowledge and willingness to support outdoor maintenance\n, • Flexible, proactive, and solutions-focused\n, • Excellent organisational skills and attention to detail\n, • Trustworthy, discreet, and professional at all times\n, • Able to work independently and use initiative\n, • Positive attitude with a genuine willingness to help wherever needed\n\n Additional Information \n\n • Large family residence in St John's Wood\n, • Full-time, permanent position\n, • Working within a professional and well-established household team\n, • NDA and strict confidentiality required\n\n This is an excellent opportunity for a practical, hands on Houseman seeking a long term position within a respectful and welcoming family home. The role offers significant variety and would suit someone who enjoys taking ownership, being proactive, and contributing to the smooth running of a busy private household.

Our client, an established home improvement specialist, is currently recruiting a Branch Manager to lead their Croydon depot. The Branch Manager will be responsible overseeing the day-to-day running of the branch, managing a small team, supporting customers, and help to drive continued growth and success. \n Key Responsibilities for the Branch Manager: \n\n • Overseeing the day-to-day running of the Croydon branch\n, • Managing and supporting a small team\n, • Handling customer enquiries, sales and order processing\n, • Coordinating installations and branch operations\n, • Maintaining high standards of customer service\n, • Monitoring stock and delivered goods\n, • This is a hands-on role and will involve manual handling and heavy lifting\n\n \n Skills Required for the Branch Manager: \n\n • Previous management, supervisory or team leadership experience\n, • Strong customer service and communication skills\n, • Organised and able to manage multiple tasks effectively\n, • Confident dealing with customers, suppliers and colleagues\n, • Sales-focused with a proactive attitude\n, • Comfortable using email, Microsoft Office and order management systems\n, • Full UK driving licence (maximum 3 points)\n\n \n Please apply as directed!

\n Job Overview Flat Roofer \n We are seeking a skilled and dedicated Flat Roofer to join our construction team. The ideal candidate will be responsible for installing, repairing, and maintaining flat roofs on a variety of commercial and residential buildings. This role requires a strong understanding of roofing systems, safety procedures, and the ability to work efficiently both independently and as part of a team. The position offers an excellent opportunity for individuals with experience in construction-related trades to develop their skills further within a professional environment. \n Duties Flat Roofer \n\n • Install, repair, and maintain flat roofing systems using appropriate materials and techniques\n, • Read and interpret schematics, technical drawings, and specifications to ensure accurate installation\n, • Operate power tools, hand tools, welding equipment, and fabrication machinery safely and effectively\n, • Perform heavy lifting of roofing materials and equipment to facilitate installation processes\n, • Use carpentry, masonry, plumbing, and other construction skills as required during roofing projects\n, • Conduct inspections to identify potential issues or defects in roofing structures\n, • Ensure all work complies with safety standards and building codes\n, • Collaborate with team members to complete projects on time and within budget\n, • Maintain a clean and organised work environment at all times\n\n Experience Flat Roofer \n\n • Proven experience in roofing, construction, or related trades such as carpentry or masonry\n, • Knowledge of schematics, welding techniques, and fabrication processes is desirable\n, • Familiarity with the use of hand tools, power tools, and specialised roofing equipment\n, • Ability to perform heavy lifting safely and efficiently during installation or repair tasks\n, • Experience working with plumbing or masonry is advantageous but not essential\n, • Strong understanding of health and safety regulations relevant to roofing work\n\n This role offers an engaging opportunity for experienced roofers seeking to specialise in flat roofing systems. Candidates should be organised, safety-conscious, and capable of working in physically demanding environments. A commitment to quality workmanship is essential for success in this position.

Freightserve recruitment are looking for an Operations Assistant for a growing specialist Freight Forwarder. The role will be varied including office and warehouse duties. There is real progression offered with this position as the company are fast growing. The working hours are Monday - Friday 9am - 5pm, but there is a need to be flexible. The company are based in the West Drayton area. \n Duties:- \n\n • Arranging Imports and Exports\n, • Completing all paperwork\n, • Responding to e-mails\n, • Customer Services\n, • Communicate with overseas offices\n, • Dealing with queries\n, • Booking shipments with airlines\n, • Administration duties\n, • Liaising with suppliers\n, • Pre-alerts\n, • Warehouse duties (packing and labelling)\n, • Unloading vehicles\n, • No heavy lifting\n, • Supporting and coordinating with management\n, • Help in keeping the warehouse environment clean and tidy\n\n Experience Required:- \n\n • Freight, Courier or Logistics experience\n, • Excellent customer service skills\n\n Hours: Monday - Friday 9am - 5pm \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Housekeeper / Porter (Temp-to-Perm Opportunity)\n £14.80 per hour | 37 Hours per Week \n Are you someone who takes pride in maintaining high standards and doesn't mind a hands-on role? We are looking for a proactive and reliable Housekeeper / Porter to join a prestigious corporate environment on a temp-to-perm basis. \n This varied role combines housekeeping, facilities support, and porterage duties, making it ideal for someone who enjoys being active throughout the day. Please note that this position involves regular manual handling, lifting, shifting, furniture moves, room set-ups, and other physical tasks. \n Please note: To be considered for this opportunity, you must already hold an Enhanced DBS that is either registered on the Update Service or issued within the last 12 months. Working Hours\n\n • Monday - Thursday: 10:00am - 6:00pm\n, • Friday: 10:00am - 3:00pm\n, • 37 hours per week\nKey Responsibilities\n\n, • Maintain a clean, tidy, and professional office environment throughout the day.\n, • Clean workspaces, communal areas, kitchens, meeting rooms, and washrooms.\n, • Manage waste, recycling, and general housekeeping tasks.\n, • Replenish kitchen and hospitality areas, including glasses, mugs, and consumables.\n, • Carry out spot cleaning of carpets and flooring.\n, • Set up, reset, and reconfigure meeting rooms, training rooms, and event spaces.\n, • Undertake porterage duties including moving furniture, desks, chairs, equipment, and workplace resources.\n, • Support office moves, desk relocations, and workspace reconfigurations.\n, • Assist with event set-ups and breakdowns, including moving equipment and furniture.\n, • Support catering and facilities teams during meetings and corporate events.\n, • Monitor standards across key areas including reception, meeting suites, and executive spaces.\n, • Report maintenance issues and operational concerns promptly.\n, • Deliver excellent customer service and respond professionally to workplace queries.\nWhat We're Looking For\n\n, • Previous cleaning, housekeeping, porter, or facilities experience.\n, • A positive, professional, and customer-focused attitude.\n, • Reliable, punctual, and capable of working independently.\n, • Strong communication skills and attention to detail.\n, • Comfortable working in a fast-paced environment.\n, • Flexible approach and willingness to support a variety of facilities tasks.\n, • Physically fit and capable of regular manual handling, heavy lifting, furniture moves, lifting and shifting, and room set-ups.\n, • Good spoken and written English.\n, • A team player with a proactive, can-do attitude.\nWhat's on Offer?\n\n, • Temp-to-perm opportunity with long-term career prospects.\n, • Competitive pay of £14.80 per hour.\n, • Varied role combining housekeeping and porterage duties.\n, • Supportive and professional working environment.\n, • Full training provided.\n\n If you're looking for a hands-on role where no two days are the same and you're happy to get involved with everything from housekeeping to heavy lifting and workplace moves, we'd love to hear from you. Apply today to be considered for this exciting opportunity.

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.