Hotel revenue manager jobs in United Kingdom

Senior Sales Manager – 4* Hotel, London Location: London Salary: Competitive + bonus + benefits We are seeking an experienced and driven Senior Sales Manager to join the commercial team of a well-established 4* hotel in London. The role will focus primarily on Corporate and Group/MICE segments, driving revenue through proactive sales activity, strategic account management, and the development of new business opportunities. The ideal candidate will have a strong background in hotel sales within the London market, excellent relationship-building skills, and a proven track record of delivering revenue targets. Responsibilities • Develop and implement proactive sales strategies to drive revenue across corporate, leisure, and group segments., • Identify, target, and secure new business opportunities while maintaining strong relationships with existing clients., • Manage and grow a portfolio of key accounts, ensuring consistent business and long-term partnerships., • Conduct regular client meetings, presentations, and site visits to promote the property and its services., • Work closely with revenue management and operations teams to maximise occupancy and profitability., • Represent the hotel at networking events, trade shows, and industry functions., • Monitor market trends, competitor activity, and client needs to identify opportunities for growth., • Prepare sales reports, forecasts, and pipeline updates for senior leadership. Requirements • Proven experience in a Senior Sales Manager or Sales Manager role within a hotel environment., • Strong knowledge of the London hospitality market and established industry contacts., • Demonstrated success in achieving and exceeding sales targets., • Excellent communication, negotiation, and presentation skills., • Highly organised with strong commercial awareness and strategic thinking., • Ability to work both independently and collaboratively within a team.

Alchemy Global Talent Solutions are working with a prestigious client who are seeking a dynamic and results-driven Hotel Sales Manager to drive revenue growth by securing new business, managing key accounts, and fostering relationships with corporate clients. The ideal candidate will have a strong background in sales, hospitality, and customer relationship management, with a passion for exceeding targets and enhancing guest experiences. Key Responsibilities: Sales & Business Development: • Identify, target, and secure new business opportunities to maximise hotel revenue., • Develop and implement sales strategies to attract corporate clients, travel agencies, and group bookings., • Build strong relationships with existing clients to ensure repeat business and long-term partnerships., • Generate and manage leads through networking, cold calls, industry events, and online research., • Manage key corporate accounts, ensuring high levels of client satisfaction., • Conduct regular client meetings, presentations, and site visits to showcase hotel facilities., • Negotiate and close contracts for corporate stays, events, and group bookings., • Maintain an up-to-date CRM database with client interactions and sales progress., • Revenue & Performance Management:, • Monitor sales performance and report on KPIs, revenue targets, and market trends., • Collaborate with the revenue management team to optimise pricing and occupancy rates., • Stay updated on competitor activity, industry trends, and market demands to adjust strategies accordingly. Key Requirements: • Proven experience in hotel sales, corporate sales, or business development within the hospitality industry., • Strong negotiation and communication skills with a customer-focused approach., • Ability to develop and maintain long-term client relationships., • Experience in CRM systems and hotel management software (e.g., Opera, Delphi, Salesforce)., • Goal-oriented with the ability to meet and exceed revenue targets., • Excellent organisational and time-management skills., • Knowledge of the local market, corporate travel, and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales is a plus.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

Job Title: Director of Sales – Central London Hotel Salary: Up to £65,000 + Bonus Location: London I am currently recruiting for Director of Sale for this central London hotel. As Director of Sales, you will be responsible for driving the best client experience along with profitability for the hotel. We are looking for a sale driven individual who is a sales expert in hospitality along with experience managing and mentoring a sales team. About the position • Identify & grow new business, • Develop strategic long term customer relationships, • Organise and carry out in-market sales tours, • Act as the market segment specialist, • Work closely with the General Manager, • Act as the market segment specialist, • Ensure that the team is maximising revenue opportunities and conversions, • Manage and develop the sales team The successful candidate • Previous experience as a Sales Director in hotels, • Strong knowledge of the industry and drive for sales, • ability to make effective commercial decisions, • A dynamic, proactive, and motivated individual, • Ability to develop and manage relationships, • Strong communication and administrative skills Company benefits • Competitive salary, • Bonus structure, • Discounts across the hotel group If you are keen to discuss the details further, please apply today or send your cv to Get social……. • Tweet us @COREcruitment

Major Global Luxury Hotel Group role. Senior Sales Manager and Team Lead role managing a small team Business Development Managers. Prior experience working with Travel Management Companies is required. £70-80k. Plus bonus. Must be London area based. WFH / remote role, with travel approximately 30% for travel agency visits and conferences, including occasional international trips. As a Senior Sales Manager role works on their own portfolio around 6 major leisure and luxury travel agencies. The role ensures regular contact with agents and develops business relationships with the front-line agents, by webinars, training workshops and in-person visits and territory events, to promote awareness of the Hotel Group’s portfolio of brands, by delivering and presenting relevant sales materials to encourage maximum sales for the Hotel Group’s products and services. You’ll build strong relationships with TMC partners through webinars, events, newsletters, email blasts, promotions. Plan and deliver impactful presentations and partner engagement activities, and travel for agency visits and events. The role is roughly 60% proactive engagement with TMC partners and 40% team management and administration As a Team Lead, the role also coaches, nurtures, trains and develops a small high-performing TMC sales team and leads weekly team and individual meetings. You’ll agree and communicate individual’s goals and targets for their portfolio of travel agencies and provide measurement and monitoring of individual and team achievement against targets. You'll evaluate individual’s performance through market share and revenue reports as well as client activities deployed. Reporting in Salesforce. The Senior Sales Manager works with the very personable Global Director who will support your reporting back on KPIs, data, and ROI. You also have a central operations team for commercial direction, data and guidance. The Global Director provides a lot of commercial direction, and then it is up to the Teams Leads globally with their small Business Development Manager teams to execute the strategies with their list of accounts. They are looking for good analytical and commercial awareness to evaluate data and market insights to prioritise accounts and maximise revenue opportunities. You’ll need to prioritize agencies based on analysis of market share and room night data, and formulate the sales strategy for each agency. Using relevant data and reports you’ll plan and structure the content of the calls and presentations with agency activity based on relevant data and information. You'll also evaluate individual performance through market share and revenue reports as well as understanding of resource deployment. They are seeking an experienced sales leader to drive growth across key TMC partners in EMEA & APAC. This role combines team leadership with hands-on business development, managing relationships with major TMC partners. You will also lead a regional sales team, drive targeted commercial initiatives, analyse performance, and expand market share across a diverse portfolio of hotel brands within a leading global hospitality company. Remote working close knit team, with some travel to meet your portfolio of agencies. Please send your CV to me, Graham with a view to being briefed further on this Major Global Luxury Hotel Group brand and the Senior Sales Manager / Team Lead role.

Inspired by the spirit of Parisian boulevard cafés and the original Colbert bistro, the Colbert Collection will soon be opening its doors throughout Europe. The hotels and resorts of Colbert Collection are united by a shared sensibility; distinctive in style and driven by meaningful experiences. For the opening of our exclusive luxury hotels, we are seeking General Managers who see hospitality as passion and leadership as a calling. In this role, you bring a vision to life; creating experiences, inspiring people, and setting the tone for a hotel that feels both exceptional and authentic. Through an unwavering eye for detail, strong commercial instinct, and heartfelt leadership, you build high‑performing teams and shape destinations that resonate with guests, colleagues, and the community alike. As General Manager, you will lead the successful pre‑opening and long‑term performance of an exclusive luxury hotel in a landmark location. You hold full responsibility for the strategic, financial, and operational management of the hotel, overseeing all front‑ and back‑of‑house departments. You are committed to achieving strong financial, strategic, and operational performance while upholding brandstandards, delivering exceptional guest experiences, and fostering a respectful, engaged team culture that reflects the values of Colbert Collection and its host country. Reporting directly to the SVP Luxury Hotels Europe & Americas, you set the foundation for operational excellence, brand positioning, and an outstanding guest experience from day one. Job Description As General Manager, you will lead the successful pre‑opening and long‑term performance of an exclusive luxury hotel in a landmark location. You hold full responsibility for the strategic, financial, and operational management of the hotel, overseeing all front‑ and back‑of‑house departments. You are committed to achieving strong financial, strategic, and operational performance while upholding brandstandards, delivering exceptional guest experiences, and fostering a respectful, engaged team culture that reflects the values of Colbert Collection and its host country. Reporting directly to the SVP Luxury Hotels Europe & Americas, you set the foundation for operational excellence, brand positioning, and an outstanding guest experience from day one. In this senior leadership role, you are responsible for setting and executing the hotel strategy, delivering budgeted financial results, and overseeing day to day operations through department heads. This role ensures strong owner relations, effective sales and marketing positioning, accurate revenue management, continuous development of team capabilities, and full implementation of corporate programmes and brand guidelines, while encouraging a culture of initiative and continuous improvement. Qualifications High-performing Colbert Collection leaders demonstrate strong collaboration, personal integrity, and accountability. They proactively anticipate and exceed guest and colleague needs, work calmly and independently with sound judgement, and contribute positively to team success. They take full responsibility for their work through ethical conduct, effective time management, attention to detail, and resilience under pressure. Driven by results, they continuously develop their skills, follow established standards and procedures, and consistently deliver exceptional guest experiences. Additional Information At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: • Worldwide experience – diversity of 150 different nationalities., • Career development opportunities full of national and international challenges., • Wide range of training programmes to enhance your skills., • Wellbeing initiatives, including flexible working conditions., • Team member recognition programmes, including Memorable Dates., • Ability to make a difference through our sustainability programme and volunteering initiatives., • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Are you looking for a new challenge? Apply now! Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Position: Bar Head Waitress What will I get? • Competitive salary ranging from £39,000 to £41,000 gross per annum, based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships The Role As a Bar Head Waitress at …At Sloane, you will play a central role in delivering an exceptional bar experience, combining refined service with personality, pace, and precision. Your focus will be leading the bar floor, elevating guest engagement, and supporting strong cocktail, spirits, and champagne sales, while guiding junior team members through example and knowledge. We are a unique property, blending gastro-level precision with warmth, Parisian glamour, and effortless hospitality. Our cocktail bar is intimate, stylish, and purposeful — a space where guests expect impeccable service without formality, confidence without showmanship, and consistency without stiffness. Our standards are high and uncompromising. Attention to setup, flow of service, intervention at the bar, and guest interaction is essential. Every detail matters, particularly in a space where atmosphere, timing, and intuition define the guest experience. What distinguishes our Bar Head Waitresses from more junior team members is not just polish, but depth of product knowledge, confidence in guiding guests, and the ability to sell naturally. Strict or theatrical bar service is not our style — instead, we value honest knowledge, calm delivery, and genuine care when recommending cocktails, spirits, champagne, and wines. You will work closely with the Bar Manager, Assistant Bar Manager, and Supervisors to enhance guest satisfaction, develop the team, and contribute to a culture of continuous improvement. This role is for someone who wants to be part of something truly distinctive within London’s luxury hospitality scene. Guest Experience & Service Excellence • Be a confident, visible presence in the bar, running a section while actively supporting and guiding junior bar staff, • Deliver intuitive, personalised service that reflects the relaxed elegance of our hotel and the individuality of each guest, • Lead by example, setting the standard for professionalism, pace, and guest engagement, • Support and reinforce SOPs, ensuring consistency across all shifts, • Mentor and develop junior team members through strong product knowledge, service technique, and approachability, • Handle guest feedback with care, efficiency, and discretion, resolving issues calmly and proactively, • Build rapport with regular and VIP guests, maintaining the understated excellence expected in our setting, • Support upselling and revenue growth through confident recommendations and thoughtful service What are we looking for? • Minimum 1 year of experience in a similar role within a luxury bar or hospitality environment, • Someone comfortable with both busy and quiet services, maintaining focus, energy, and standards at all times, • Excellent knowledge of cocktails, spirits, champagne, and wines, with a strong interest in French wines, • A natural host — personable, polished, and genuinely guest-focused, • Strong product knowledge with the ability to describe drinks clearly and engagingly to guests and team members, • Confident upselling skills and the ability to adapt service style to different guests and occasions, • Awareness of trends in cocktails, spirits, fashion, art, and culture, • French language skills desirable but not essential, • A self-starter with creativity, drive, and a results-oriented mindset, • Calm under pressure, detail-focused, and consistently aiming for excellence, • Strong leadership skills with the ability to motivate and support a team, • Flexible availability, including evenings, weekends, and holidays Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea, housed in a beautifully restored 19th-century building beside Sloane Square station. The hotel features a rooftop restaurant, an intimate cocktail bar, and thirty thoughtfully designed bedrooms. Blending the heritage of the Cadogan Estate with a refined French sensibility, the hotel offers a private, elegant, and characterful environment. Independently run, we seek passionate individuals who take pride in their craft and are motivated to contribute to something special. Our people are ambassadors of the property — trusted to bring personality, precision, and pride to everything they do, while delivering a level of service that is warm, confident, and quietly exceptional. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Hotel General Manager – 4* Hotel in Central London Location: Central London Salary: Up to £60,000 We are seeking a commercially astute and inspirational Hotel General Manager to lead a well-established 4-star hotel. Reporting directly to the Group General Manager, this is a fantastic opportunity for a driven hospitality leader to take full ownership of hotel performance, team culture, and guest experience. As General Manager, you will have full operational and commercial responsibility for the property. You will lead from the front, driving financial performance, enhancing service standards, and ensuring brand compliance, while building a strong, engaged team culture. Responsibilities: • Full P&L accountability, budgeting, and forecasting., • Drive revenue, GOP, and overall commercial performance across all departments., • Lead and develop Heads of Department to deliver operational excellence., • Ensure exceptional guest satisfaction and reputation management., • Maintain brand standards and compliance across all areas of the hotel., • Collaborate closely with the Group GM on strategy, performance, and long-term planning. Requirements: • Proven experience as a General Manager or strong Hotel Manager ready to step up within a 4* branded environment., • Commercially driven with solid financial acumen and experience managing KPIs., • A hands-on leader who inspires, develops, and retains high-performing teams., • Strong background across rooms, F&B, and overall hotel operations., • Passionate about delivering outstanding guest experiences while driving profitability.

PPC Manager, Travel, London, c. £60K Own international growth. Scale paid search. Drive revenue. This is a high-impact role leading PPC across new markets for a fast-scaling consumer brand. You’ll own strategy and execution across paid search — driving acquisition, scaling spend, and making performance decisions that directly impact revenue. No passengers. Full ownership. What you’ll own • PPC strategy across international markets, • End-to-end campaign management (Google, Microsoft + feeds), • Budget planning, forecasting and ROI optimisation, • Performance analysis, testing and continuous improvement, • Alignment with wider marketing, product and commercial teams, • Scaling market share through smart, localised search strategies What you bring • Strong hands-on PPC experience across large, multi-market budgets, • Deep platform knowledge (Google Ads, Microsoft Ads, feed-based campaigns), • Solid SQL skills — comfortable working with data, not just dashboards, • Strong understanding of customer journey + intent, • Proven track record of driving growth, not just efficiency Nice to have • Travel sector experience, • Exposure to hotel/meta platforms (Google Hotels, etc.), • Additional European language (German a plus) Why this role • Real ownership across new markets, • Direct impact on growth and revenue, • Fast-paced, performance-led environment If you know how to scale paid search — and back it up with data — this one’s worth a look. To apply for this role, please click the ‘Apply’ button or email

We’re Hiring: Sales Manager – London & South Region ✨ A fantastic opportunity has arisen for a Sales Manager to join Splendid Hospitality Group, driving growth across our hotels in the London & South Region. 📍 Location: Based, Euston London with travel across our regional hotels and client locations. Working closely with our Director of Sales, you’ll uncover opportunities, expand our client base, and strengthen relationships across Meetings & Events, Business Transient, Business Group, and Leisure Group segments. 📌 The Role As Sales Manager, you’ll play a central role in expanding our reach and generating revenue growth across a diverse hotel portfolio. Your day-to-day will include: • Proactively identifying new business opportunities across multiple sectors, • Generating leads through research, networking, outreach, and cold calling, • Building strong relationships with event agents, corporate clients, TMCs, group operators and leisure partners, • Elevating the presence of SHG hotels across the region through local networking and industry events, • Promoting our properties and driving cross-sell across the SHG portfolio, • Staying informed about industry and competitor trends to identify opportunities, • Meeting sales targets, capturing activity through Salesforce, and delivering weekly client appointments This role involves travel across our London & South region hotels while supporting the wider SHG portfolio. 👤 About You We’re looking for an experienced sales professional who is: • Proactive, naturally inquisitive, and confident starting conversations, • Motivated by achieving (and exceeding!) goals and sales targets, • Skilled at building rapport and nurturing relationships from the ground up, • Comfortable picking up the phone, networking, presenting and representing our hotels with confidence, • A strong communicator and team player with a genuine passion for hospitality, • Happy to travel between clients, hotels, and regional events ✨ Bonus points for hotel sales experience, Salesforce knowledge and experience presenting to clients. 💡 What We Offer At Splendid Hospitality Group, we care about creating a workplace where people feel valued, supported, and inspired. You’ll be part of a friendly, ambitious team with real opportunities to grow your career. You’ll also enjoy: • 33 days’ holiday, • Free parking, • Heavily discounted hotel stays & F&B across the portfolio, • Apprenticeship programmes & leadership development pathways, • Life assurance & pension scheme, • 24/7 Employee Assistance Programme for you and your family 🌟 About Splendid Hospitality Group We’re one of the UK’s fastest‑growing, privately‑owned hotel groups — family‑run, values‑led, and proudly entrepreneurial. Our portfolio spans luxury, branded, and independent hotels across the UK, including: 🏨 Hilton London Bankside (5‑star) 🏨 The Grand Hotel, York 🏨 Hotel Indigos in York & Edinburgh 🏨 The UK’s first Four Points Flex by Sheraton, London Euston Alongside our hotels, we operate 38 KFC restaurants, 3 Chaiiwala restaurants and 3 care homes — showcasing our diversity across hospitality and care. 📩 Ready to take the next step? Apply today — it only takes a few minutes to send us your CV. If shortlisted, we’ll invite you to meet the team and learn more about the role and your experience. Splendid Hospitality Group is proud to be an equal opportunities employer committed to building a diverse and inclusive workplace.

We are excited to expand the Bertioli team with the addition of a Sales & Wholesale Manager - an exciting role leading commercial performance at our Pimlico store while developing selective luxury wholesale partnerships to extend the brand’s reach. As the first space outside of the Thyme estate to showcase the full Bertioli interiors collection, the Pimlico store represents a pivotal moment in the brand’s growth. Located in the heart of London’s most prestigious interiors district, the store serves three core objectives: • Drive retail sales across the Bertioli range, • Generate interiors sales across DTC and trade clients, • Build and cement brand awareness for both Bertioli and Thyme In addition to delivering these objectives, this role will unlock broader B2B growth through carefully curated wholesale partnerships aligned with Bertioli’s premium positioning. This is a hybrid commercial role requiring proactive in-store sales generation, high-value interiors relationship development and strategic wholesale expansion. Key Responsibilities: Pimlico Retail Sales Performance Drive retail performance across key product ranges by generating store traffic through local partnerships and sampling initiatives. Deliver an exceptional in-store experience aligned with brand values, take ownership of revenue targets, and support the training and management of a Sales Assistant to maintain consistently high service standards. Interiors Sales – DTC & Trade Build and manage a targeted network of interior designers, architects, and high-net-worth clients, securing appointments to present the full interiors collection. Lead consultations and presentations, maintain a strong sales pipeline, and convert opportunities into revenue through consistent follow-through. Foster long-term relationships to drive repeat business and achieve interiors revenue targets across both direct and trade channels. Brand Presence & Community Positioning Ensure the Pimlico flagship reflects the best of the Bertioli interiors and lifestyle brand, acting as a confident ambassador within London’s design community. Proactively identify brand-building opportunities and support events, partnerships, and client activations to enhance visibility and establish Pimlico as a key destination in the design district. Wholesale Growth & Account Management Identify and secure premium wholesale partners aligned with Bertioli’s luxury positioning, developing a selective distribution strategy focused on quality over scale. Build strong relationships with key buyers, onboard new accounts with clear commercial terms, and ensure all partners reflect the brand’s premium identity. Monitor account performance to identify growth opportunities. Trade Readiness & Industry Representation Represent Bertioli at key trade shows and wholesale events, ensuring all materials, pricing, and line sheets are professionally prepared. Collaborate with Brand and Commercial teams to maintain consistent storytelling aligned with seasonal narratives and overall positioning. Skills & Experience • Proven experience in luxury retail, interiors sales or premium lifestyle brands., • Demonstrable track record of proactively generating sales and converting leads into confirmed orders., • Experience in wholesale sales, partnerships or B2B account management., • Strong commercial mindset with the ability to balance revenue growth and brand integrity., • Confident hosting appointments and presenting collections to designers and buyers., • Highly self-motivated, entrepreneurial and target-driven., • Strong organisational skills and disciplined pipeline management., • Experience managing or mentoring junior team members desirable. Why This Role Matters The Pimlico flagship is both a commercial engine and a strategic brand statement. This role ensures that Bertioli successfully translates the world of Thyme into a standalone London destination while also building selective wholesale partnerships that enable sustainable, luxury-led growth. The right individual will not wait for opportunity - they will create it, convert it and scale it responsibly. The Important Details • Hours: Monday - Friday, 9am–6pm. Some Saturdays may be required on an adhoc basis., • Location: Pimlico, London (with travel as required), • Salary: competitive salary + commission Who is Bertioli by Thyme As the sibling brand of Thyme and our founder Caryn’s maiden name, Bertioli is deeply rooted in a place and in a family. A mother-and-daughter collaboration, it is drawn from a shared love for nature and design. Together, we craft beautiful, purposeful products for the every day while inspiring a deeper connection to the land to nourish both people and the planet. All our products are based upon patterns and scents that are inspired by botanicals and brought to life through beauty, home, and interiors. Who is Thyme Set in 150 acres of farmland, Thyme is a family ran destination: we have a hotel, a spa, a cookery school, restaurants and a farm, we grow our vegetables, fruit & herbs, and we have nature at our heart. A destination for local regulars, London weekenders and international travellers a like, each day brings variety, vibrancy and excitement. We are a team that consistently strives for world class guest experience, to celebrate the seasons and immerse guests in our love of the land. Our people are dynamic, passionate, considerate and collaborative, with a culture of learning and progression at our heart. Why Choose Thyme: A Flourishing Team: Our team is vibrant, professional and collaborative. With our company values at our heart, the team work together to deliver true hospitality excellence. A Connection to the Land: Throughout Thyme, there is plenty of open space and gardens to wander. Our work environments are light and airy, always maintaining a connection to the outside. Professional Development: Personal and professional development is at the heart of our people strategy, with training and leadership programmes as well as development plans for all the team. Competitive Remuneration: We offer excellent pay and benefits. Our service charge is substantial, and every penny goes to our hard working team each month. Perks for the Team • 28 days annual leave PA + All staff to have an extra day off on their birthday., • 50% off food in both the Ox Barn and the Swan., • Cookery School discount - All classes are £40 per person, available for you plus 1 guest., • 50% discount on Spa Treatments., • 40% discount on our retail range Bertioli, • Staff welfare facilities provided on site for health & wellbeing needs.

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview We are seeking an exceptional Country Manager to lead our Gibraltar and UK office, overseeing a diverse portfolio of office, residential, commercial, and hospitality assets. This role requires regular travel between London and Gibraltar to ensure strong operational oversight, strategic alignment, and on-the-ground leadership across both locations. Relocation to Gibraltar would be highly desirable and strongly preferred for long-term effectiveness in the role. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy, and stakeholder management, and the ability to deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar and UK, aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Lead business planning, scenario analysis, and investment strategy for portfolio growth, • Implement and oversee all capex projects on an asset level and well as all commercial plans defined for the year of 2026. Propose similar plans for 2027 onwards., • Execute the approved budget for 2026 as well as take ownership of budget preparation for 2027 and onwards. Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to Chief Operating Officer on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan (as may be amended to reflect our strategic advice) and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotels or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotels Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future business strategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controls and audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economic and financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotels business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotels Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction, etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotels Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Represent the company externally, enhancing reputation in the Gibraltar and UK market, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions & Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide input on potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansion and optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategic asset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, and asset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar and UK market highly preferred, • Strategic thinker with the ability to translate strategy into actionable plans, • Commercially astute with P&L oversight and financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfolios in a dynamic, fast-paced environment, • Right to work in UK, • English proficiency, • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels Benefits • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’s Day & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our Privacy Policy which you can find on ___ Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Our client is a UK market leader within the commercial catering sector with a collaborative culture, great team, strong sales infrastructure and a comprehensive offering. Due to exciting growth they are looking for a Regional Account Manager / Business Development Manager to spearhead growth within their hotel sector specialism across London. £45-48k base salary with commission to a £65k Year 1 + car/car allowance £6k levelling so a Year 1 £70k OTE package This role is a Remote position but will need someone living in London with plenty of client meetings across restaurants, cafes, leisure centres and NHS trusts. (any exposure or understanding of the Tuco framework would be advantageous) Typically 5-10 client visits on a F2f basis weekly so a fast-paced role with lots of client facetime. Great mentor, collaborative culture and a great team and a balance of 50% Account Management activities and 50% New Business reactivating lapsed accounts. This role is a new business focus on driving revenue within the hospitality and catering industry and would require someone who has experience in either selling into the hospitality sector or into NHS/Education and the interest to move into this arena. Role is to both maximise existing relationships and to re-open doors and also to increase spend within lapsed clients and will need someone with a proven track record of maximising relationships and spend. Pushing to becoming a main supplier and securing mutually beneficial working relationships. An empathetic and consultative approach with strong commercial acumen is key here. 75% of clients in the London and surrounding area - the other 25% South East corridor Strong organisational skills, diary management - and YOU and the UK market leader you represent being the reason why along with your service levels you become the partner of choice.

Managing Director – Global Hospitality £200,000 – £225,000 Location: London (with international travel) Please note: This role requires candidates with experience in hospitality venues such as restaurants, bars, or large-scale entertainment venues. Unfortunately, hotel-only backgrounds will not be considered for this position due to the specific operational nature of the business We are currently searching for an exceptional Managing Director to lead a highly exciting global hospitality concept based in London. This is a pivotal leadership role within a rapidly growing, industry-leading hospitality business known for creating high-volume, premium destination venues with outstanding growth potential. This is a pure operational leadership role – you would need experience in the USA to apply This opportunity will suit a commercially driven and operationally strong leader who has experience across both the UK and US hospitality markets and thrives in fast-paced, high-profile environments. The business is building something truly unique, dynamic venues with multiple revenue streams under one roof, strong brand identity, and ambitious global expansion plans. Key responsibilities include: • Overseeing the full operation across the UK and internationally, including the launch of new venues and global expansion, • Playing a key role in shaping the overall business strategy, including financial planning, marketing strategy, and growth initiatives, • Working closely with ownership on commercial performance, acquisitions, and long-term brand development, • Ensuring senior management teams are fully supported, motivated, and delivering exceptional results, • Taking a hands-on leadership approach, collaborating across all departments while maintaining autonomy in decision-making, • Driving strong financial performance with a clear focus on revenue growth and profitability, • Supporting the business with property strategy, site development, and legal considerations for new openings The right, Managing Director • Proven experience as a General Manager, Operations Director, or Managing Director within the premium or 5-star hospitality sector, • Strong experience in both the UK and US markets is essential, • Pre-opening experience, particularly in London, would be highly advantageous, • Highly confident across financial planning, forecasting, and complex business modelling, • Experience within premium brands, high-end hospitality, or large destination venues, • Passion for high-quality food, hospitality, and exceptional guest experiences, • A dynamic industry leader who thrives in high-growth, entrepreneurial environments This is a rare opportunity to join a visionary hospitality group at an early stage of global growth, with the chance to shape and lead an exciting brand from the front. Interested in this challenge - send your CV to Stuart Hills or call 0207 790 2666

Restaurant & Bars Manager - £40-42,000 - North Yorkshire We are looking for a Restaurant & Bars Manager to take on this excellent opportunity in a 4 star hotel in North Yorkshire. This role, overseeing a 1 AA Rosette Restaurant. • You’ll be a key player in delivering our new farm-to-fork dining vision — collaborating with the kitchen, estate team and suppliers to bring local, seasonal ingredients to life., • You’ll provide hands-on leadership to a dynamic front-of-house team across our restaurants and bars., • You’ll take ownership of guest experience, team culture, and commercial performance, ensuring every service is smooth, welcoming, and memorable., • A proven hospitality leader with experience in premium dining environments., • Someone who thrives on the floor, leading by example and bringing infectious energy to every shift., • A people person with a genuine passion for great food, great service, and great stories., • A strategic thinker with solid commercial acumen, confident with rotas, cost control and maximising revenue., • A strong communicator and natural team coa...

Company Description Were looking for a Rooms Reservations Agent to provide brilliant & genuinely helpful customer service for every guest looking to stay in our London Hoxton hotels. London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and Shepherds Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether were reviving existing buildings or creating exciting new spaces. Job Description What youll do • Manage new and existing individual rooms reservations through telephone, email and website reservations, • Anticipate needs and proactively provide solutions so that our guests expectations are not only met, but exceeded, • Keep an eye on our booking channels, • Maximise revenue and identify sales opportunities, • Work with corporate clients/bookers and agents, • Anticipate needs and proactively provide solutions so that our guests expectations are not only met, but exceeded., • Communicate with the Front Office Team or Restaurants Teams to facilitate the guests stay, • A previous experience in hotel reservations i...

Achieve monthly, quarterly, and annual sales targets and revenue goals as defined by the Director of Sales & Marketing (D. Key Responsibilities of Sales Manager:. Develop and implement sales strategies to maximise room revenue, events, F&B and other hotel services.

Senior Sales Manager – 4* Hotel, London. We are seeking an experienced and driven Senior Sales Manager to join the commercial team of a well-established 4* hotel in London. The role will focus primarily on Corporate and Group/MICE segments, driving revenue through proactive sales activity, strateg

They are looking for a talented Cluster Revenue Manager to act as a trusted commercial partner to hotel leadership across a defined region. Own revenue strategy across a cluster of hotels, leading forecasting, pricing, and yield management to maximise profitability and market share. Build commercial

Key Account Manager- MICE Accounts An exciting opportunity has arisen to join the Central Sales Function here at Millennium Hotels and Resorts UK in our Head office as a Key Account Manager- MICE Accounts Our Key Account Manager will develop revenue opportunities in the UK and Europe market by producing new business opportunities and effective account management across Agent's client base, in order to achieve agreed annual sales targets. Key Account Manager role will involve: • With effective planning of co-ordinated sales efforts, and personal and consistent sales service develop new accounts, maintain and increase market share of existing accounts, resulting in the achievement of the regions profit plan, • Account manage relationship with geographically assigned preferred MICE Agents, negotiation of overrides on an annual basis, • Research and identify new business for the group from your account base, work very closely with local M&C sales people and account managers in MICE Agencies, • Liaise with Europe DOS's on offering new tactical offers and incentives for MICE clients, therefore maximising all Company promotions to the benefit of the hotel, • Lead quarterly/ monthly reviews with Agency Account Managers, key contacts within assigned region, assessing market share gains, driving activity, agreeing MI targets for the hotelsBenefits of working a Key Account Manager:

You will be responsible for Revenue Managers are responsible formaximisingrooms revenue during their day. Join us as a Revenue Manager (12-month FTC, Maternity Cover) at The Dorchester, recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London

A Business Development Manager is sought to join a specialist engineering organisation, supporting growth across the UK and Europe in a remote, UK-wide role (Head office based Cambridgeshire). The Business Development Manager, UK (remote), will be expected to drive new business growth within a highly technical, solution-led environment, focusing on custom hermetic sealing solutions for mission-critical applications. This is a pure “hunter” role, requiring proactive pipeline generation, consultative selling, and engagement with engineering stakeholders across multiple industries. Responsibilities include: • Identify, target, and win new business opportunities across the UK and Europe., • Develop and execute a proactive business development strategy to grow revenue., • Build and manage a strong pipeline of qualified opportunities through self-generated leads., • Engage with engineers, technical teams, and decision-makers to understand application requirements., • Deliver consultative, solution-based sales for bespoke engineering products., • Present technical solutions and proposals to customers, articulating value and differentiation., • Manage early-stage project scoping before handing over to internal engineering teams., • Build long-term relationships with key stakeholders across target industries., • Support the development of future distributor and representative networks across Europe., • Travel across the UK and Europe to meet customers and attend industry events. Key skills & experience: • Proven experience in a business development or technical sales role within engineering or manufacturing., • Strong “hunter” mentality with the ability to generate and convert new business opportunities., • Experience selling technical, custom, or engineered solutions (rather than catalogue products)., • Strong understanding of engineering principles (e.G., Mechanical, materials science, or electronics concepts)., • Excellent communication and questioning skills with the ability to engage technical stakeholders., • Experience working with long sales cycles and complex, consultative sales processes., • Self-motivated, proactive, and comfortable working in a remote, field-based role., • Willingness to travel regularly across the UK and Europe. Salary & benefits: • Basic salary circa £60,000 (flexible depending on experience)., • Annual bonus based on performance and pipeline progression., • Company car or car allowance., • Laptop, phone, and travel expenses covered., • Hotel accommodation provided for initial training in Saffron Walden. How to apply: Apply now for the Business Development Manager role (UK remote). Send your CV to or call Adam on 01582878821

A leading travel tech company based in Mexico, Estado de México is seeking a Market Manager to drive revenue growth for a portfolio of hotel partners. The ideal candidate should have experience in hotel account management and revenue management, with a strong ability to analyze data performance.

General Manager AC Hotel by Marriott Inverness Are you ready for a new challenge? Then we are looking for you. Are you passionate about hospitality, people, and leading a hotel where quality, consistency, and guest experience truly matter? We are recruiting a friendly, proactive, and commercially minded General Manager to lead AC Hotel by Marriott Inverness, a design-led hotel in the heart of the Scottish Highlands, home to Beira, our destination restaurant. As General Manager, you will have the opportunity to apply your experience, strengthen your leadership capability, and play a key role within a growing international organisation. Temporary accommodation can be provided to support relocation while you settle into the role and the local area. Key Responsibilities You will have full responsibility for the performance of the hotel, leading all aspects of the operation including rooms, housekeeping, maintenance, sales and marketing, human resources, budgeting and forecasting, and food and beverage, with direct oversight of Beira. You will set clear direction and provide visible leadership, creating a culture where teams feel supported, accountable, and proud of what they deliver. You will drive guest satisfaction and financial performance through strong operational standards, effective commercial decision-making, and hands-on leadership. You will be a natural coach who enjoys developing people, building capable leadership teams, and creating an environment where individuals are empowered to perform at their best. You willidentifyopportunities for improvement, encourage innovation, and deliver results through sound revenue management, cost control, and robust financial discipline. Qualifications A degree in Business Administration, Hotel and Restaurant Management, or a related discipline, or equivalent experience. A visible, proactive, and hands-on leader with strong organisational and communication skills. At least four years mixed management experience across hotel operations, including front office, rooms, food and beverage, housekeeping, sales and marketing, and overall business management. The ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills. Experience with hotel openings or significant operational transitions is desirable. International experience is an advantage. Fluent in English. TPBN1_UKCT

A luxury hotel brand in London is seeking a Reservations Manager to lead the bookings for their new luxury property opening soon. This pivotal role focuses on enhancing the guest experience through effective management of reservations operations, collaborating with teams to maximize revenue and ensu

A leading hospitality group is seeking a Commercial Manager to lead the revenue strategy in a vibrant London hotel.This role involves managing the entire commercial lifecycle from pricing strategy to delivery and repeat business.The ideal candidate will have experience in a hotel environment, posses

We are seeking an experienced and motivated Lounge Manager to join our dynamic team in the hospitality industry. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional service delivery, and supporting the Management Team in achieving business objectives. This position requires strong leadership skills and a passion for food production within a restaurant or hotel environment. Responsibilities Managing operations to provide a great guest and team member experience; leading, coaching, and developing team members; and adhering to any budgetary guidelines. You should be knowledgeable about restaurant operations and have a solid grasp of what makes for excellent customer service to thrive in this position. You must also be available to work within stated operating hours, including weekends and public holidays. Furthermore, you will also contribute to lowering operational costs, boost our employee retention and deliver a positive dining experience for our guests. Duties will include scheduling shifts and you should also address customers' complaints and queries in a swift, courteous manner. The Restaurant Manager is responsible for the operations of the given outlet; planning, leading the team, developing the business and ensuring a continuous delivery of high service standards. Key Responsibilities: Manage dining operations with an eye for quality and detail. Excellent conflict resolution abilities. Maintain exceptional levels of customer service. Strong leadership skills with an affinity for capacity development to manage, train and develop the team. Work within budgeted guidelines in relation to payroll setting correct work schedules. Drive sales to maximise budgeted revenue. Incentivise team members to maximize sales and revenue. Evaluate guest satisfaction levels with a focus on continuous improvement. Ensure communication meetings are conducted and post-meeting minutes generated. To attend and contribute to all daily/weekly team meetings. YOU: Should reflect characteristics as innovative, trustworthy, and impartial. Have a passion for food, service and people. Available to work evenings, weekends, and holidays. Have intermediate accounting and arithmetic skills. A successful candidate should also have a thorough knowledge of and adherence to the law regarding the following company regulations: Licensing Laws Health And Safety Regulations Food Handling and Hygiene Regulations Fire Regulations and Procedures First Aid Procedures Requirements Proven experience in a supervisory role within the hospitality or culinary industry, preferably in a restaurant or hotel setting. Strong leadership skills with the ability to motivate and inspire a diverse team. Knowledge of food production techniques and kitchen operations is essential. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work effectively under pressure in a fast-paced environment while maintaining attention to detail. Flexibility to work various shifts, including evenings and weekends as required by the business needs. A passion for the hospitality industry and commitment to delivering high-quality service. If you are ready to take your career to the next level as a Lounge Manager in a vibrant hospitality setting, we encourage you to apply. TPBN1_UKCT

An exceptional opportunity has arisen for a Head of Finance to join a prestigious 5-star luxury hotel in London . Having only recently entered the London market, the property has quickly established itself as one of the capital's most exciting new openings, earning a strong reputation for its exceptional guest experience, design, and world-class hospitality. This is a pivotal leadership role within the senior management team, responsible for overseeing the hotel's financial strategy, reporting, and operational finance. The successful candidate will play a key role in supporting the continued growth of the business, driving commercial performance, strengthening financial controls, and partnering closely with the General Manager and department heads. Joining at an exciting stage of the hotel's journey, the Head of Finance will have the opportunity to shape financial processes, influence strategic decision-making, and contribute directly to the long-term success of a rapidly rising luxury hospitality brand in London. This position requires a fully qualified accountant with prior experience in luxury hospitality or private members' club environments, capable of operating in a high-service, detail-driven setting. Key Responsibilities Lead the hotel finance function, overseeing financial reporting, controls, and compliance. Produce accurate monthly management accounts, including P&L, balance sheet reconciliations, and variance analysis. Partner closely with operational leaders to drive commercial performance across rooms, F&B, and events. Support the CFO with budgeting, forecasting, and long-term financial planning. Manage cashflow, working capital, and cost control initiatives to protect margins. Oversee payroll review, purchasing controls, and inventory management processes. Lead the year-end audit process and maintain strong relationships with external auditors and advisors. Develop and mentor the finance team, ensuring high standards of performance and professional growth. Continuously improve finance systems, processes, and reporting capabilities. Candidate Profile Fully qualified accountant (ACA / ACCA / CIMA). Proven experience in a luxury 5-star hotel, high-end hospitality group, or private members' club. Strong understanding of hospitality revenue streams including rooms, F&B, events and leisure. Demonstrated leadership experience managing and developing finance teams. Commercially minded with the ability to partner effectively with operational stakeholders. High attention to detail with strong analytical and reporting skills. Experience with hospitality systems (e.g. Opera, Micros, Sun, Sage, or similar) is advantageous. TPBN1_UKTJ

Conference & Banqueting Manager - Luxury Hotel Company - Up to £39,000 + Benefits - East Sussex Areas IMMEDIATE START Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability. Key Responsibilities Event Operations Oversee the end-to-end delivery of conferences, banquets, weddings, and private events. Ensure all events are executed to 5-star luxury standards, exceeding guest expectations. Conduct pre-event meetings, function sheet reviews, and operational briefings. Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations. Be present during high-profile events to ensure smooth service delivery. Team Leadership Recruit, train, and develop the Conference & Banqueting team. Lead by example, maintaining a strong presence on the floor. Create rotas in line with forecasted business levels. Conduct regular performance reviews and training sessions. Financial & Commercial Management Manage departmental budgets, payroll costs, and stock control. Maximise revenue opportunities through upselling and efficient resource management. Monitor labour costs in line with business demand. Contribute to annual budgeting and forecasting processes. Guest Experience Build strong relationships with clients, wedding planners, and corporate bookers. Handle guest feedback professionally and proactively resolve any issues. Ensure personalised service for VIP and high-profile events. Health & Safety Ensure full compliance with food safety, licensing laws, and health & safety regulations. Conduct risk assessments for events. Maintain high standards of cleanliness and presentation throughout event spaces. Candidate Profile Essential Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel. Proven track record managing large-scale conferences and luxury weddings. Strong leadership and team development skills. Excellent organisational and time-management abilities. Commercially astute with experience managing budgets. Exceptional communication and interpersonal skills. Flexibility to work evenings, weekends, and public holidays as required. Desirable Degree or diploma in Hospitality Management. Experience within a luxury or boutique hotel environment. Knowledge of event management systems (e.g., Opera, Delphi, or similar). Personal Attributes Impeccable attention to detail. Calm under pressure with excellent problem-solving skills. Passion for luxury hospitality and guest service. Professional appearance and presentation. Proactive and solution-focused mindset. What We Offer Competitive salary Service charge / gratuities Company pension scheme Staff meals on duty Employee discounts Ongoing training and career development opportunities TPBN1_UKCT

Groups, Meetings & Events Sales Manager The Cumberland Contract: Full Time Payment: Salaried Salary: Competitive The Cumberland draws inspiration from the capital's love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it's the perfect base for a rocking time in London. You'll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 900 stylish bedrooms, vibrant dining spaces, and 17 versatile meeting rooms, we are one of London's leading venues for Groups, Meetings and Events. What you'll be doing As Groups, Meetings & Events Sales Manager, you will take full ownership of driving proactive sales activity within the Business Groups, Meetings and Events segment. You will be responsible for generating new revenue, converting opportunities, and positioning The Cumberland as a preferred London venue for corporate events and group stays. Your focus will be on identifying and securing new business opportunities while developing strong relationships with existing clients, agencies and event planners. As Cluster Sales Manager, you will be a driving force in maximizing revenue across our hotels by developing and executing effective sales strategies. Your primary focus will be on building strong relationships with clients, understanding their unique needs, and providing tailored solutions that align with our commitment to delivering exceptional hospitality experiences. You will lead efforts to identify new business opportunities while nurturing existing accounts to ensure long-term success. In this role, you will collaborate closely with your team and other departments to ensure seamless service delivery. Your strong analytical skills will enable you to assess market trends, track performance metrics, and provide insights that inform strategic decisions. As a leader, you will mentor and develop your team members, fostering a culture of collaboration and excellence. Key responsibilities include: Proactively identifying, targeting and securing new Group, Meetings & Events business through outbound sales activity. Developing and executing a clear sales plan to drive incremental revenue within the segment. Managing and growing key accounts across corporate, agency and event planner markets. Conducting client meetings, site visits and familiarisation trips to showcase the hotel's event facilities. Working closely with Revenue, Operations and Events teams to ensure seamless handover and delivery. Monitoring market trends, competitor activity and demand patterns to maximise conversion. Managing the full sales cycle from enquiry to contract, ensuring strong conversion ratios. Representing the hotel at networking events, trade shows and industry functions to build pipeline. Delivering against monthly, quarterly and annual revenue targets. What you'll bring Proven experience in proactive Groups, Meetings & Events sales within a hotel environment (ideally large-scale or London-based). A strong track record of generating new business and achieving revenue targets. Excellent negotiation, influencing and closing skills. Commercial acumen with the ability to analyse performance data and adjust strategy accordingly. Strong knowledge of the London MICE market and key demand drivers. Confident communicator with the ability to build long-term client relationships. Highly organised with strong planning and pipeline management skills. Experience using sales and CRM systems. A self-motivated, energetic approach with a passion for driving results. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Our client has an exciting opportunity for a Sales Manager to join the team. Location: London Salary: £80k to £90k Job Type: Permanent, Full-time About The Company: Our client is a highly respected, design-led manufacturer operating at the premium end of the interiors market, with a long-standing reputation for quality, craftsmanship and innovation. Supplying into high-profile hospitality and commercial projects globally, the business partners closely with architects, designers and developers to deliver bespoke solutions. With a strong heritage and continued investment in design and specification, the company is well-positioned for ongoing growth across the UK market Sales Manager – The Role: This is a senior leadership opportunity responsible for driving sales performance across the UK hospitality sector. The role combines strategic ownership of the sales function with hands-on business development, focusing on both new build and refurbishment projects. You will lead and develop a high-performing team while strengthening relationships with key stakeholders including designers, architects and hotel operators. The position plays a critical role in delivering revenue growth and reinforcing the company’s premium market position. Sales Manager – Key Responsibilities: • Develop and execute a strategic sales plan to drive revenue and margin growth within the sector, • Identify and secure new business opportunities while expanding existing client relationships, • Lead, coach and develop a team of sales professionals and designers to deliver high performance, • Build strong relationships with architects, designers, developers and key decision-makers in the specification market, • Oversee key accounts and manage projects from initial enquiry through to delivery, including contract negotiation Sales Manager – You: • Proven experience in a senior sales leadership role, ideally within manufacturing, interiors or a related sector, • Strong track record of winning and delivering business within the hospitality or specification market, • Experience managing and developing high-performing sales teams, • Excellent relationship-building, negotiation and stakeholder management skills, • Commercially astute with the ability to deliver against targets and analyse performance data Sales Manager – Benefits: • Competitive salary with performance-related bonus, • Company car or car allowance, • Pension scheme and additional benefits package, • Opportunity to work with a market-leading premium brand on high-profile projects To submit your CV for this exciting Sales Manager opportunity, please click ‘Apply’ now

Sales Account Executive – Events Location: Central Hall Westminster, Storey’s Gate, SW1H 9NH. This is an office-based role, with the option for a level of hybrid working following successful completion of the probationary period. Job type: Full-Time; Temporary fixed-term contract for 12 months Salary Range: £32,000 – £34,850 per annum (based on experience) Reports to: Head of Sales and Marketing Department: Sales About Us Central Hall Westminster is one of the largest conference and events venue in Central London. We have hosted high-profile events like the Netflix Wednesday Premier, The Late Late Show, and the Burberry Fashion Show. Our revenue is generated by hiring our facilities to corporate, charity, and private clients, primarily for live events ranging from small meetings to concerts of up to 2,400 attendees. We aim to build a reputation for quality, heritage, and memorable experiences. Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church’s ethics and our own company values. We are seeking a proactive and results driven Sales Accounts Executive to join our Sales and Marketing team, reporting directly to the Head of Sales and Marketing. This role is focused on converting enquiries into confirmed bookings and generating revenue for Central Hall Westminster by promoting our unique event spaces to corporate, charity, and private clients. Our venues host a diverse range of events, from small meetings of two people to large-scale concerts of up to 2,400 attendees. About You Key responsibilities include converting incoming sales enquiries from multiple channels and actively maximising opportunities across all accounts. You will seek to grow income from an extensive portfolio of repeat business while also proactively selling to new clients and emerging markets. You will apply effective yield management to each enquiry to ensure profitability and consistently work towards confirming bookings. This role involves working closely with internal stakeholders to maximise revenue from every client and ensure a seamless customer journey. You will collaborate with the Head of Sales and Marketing and the Business Development Manager, supporting hosted events and proactive sales activities as required, while contributing to the overall commercial success of the organisation. You Will Have: Demonstrable experience of sales conversions, in events, conferencing or venue environment, catering or hotel. Confident negotiator with good presentation skills and a professional, client focused approach. Highly organised with strong attention to detail, numeracy, and the ability to meet strict deadlines. Competent in Microsoft Office with excellent administration and time management skills Ability to work confidently on your own initiative. Good working knowledge of iVvy (Cloud based venue management software). Knowledge of foreign languages would be an advantage. Benefits As a member of our team, you will have access to a range of benefits, including: Generous Pension Private Medical Insurance Life Assurance Staff Referral Bonus Season ticket loan 25 days of annual leave + Bank Holidays and paid birthday leave 2 additional paid volunteering days each year Employee Assistance Programme Enhanced Family Leave Enhanced Sick Leave 50% discount at our in-house café and discounts to food and shopping places in local area We welcome applications from candidates with a variety of backgrounds, skills and abilities. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please let us know. Given our organisation’s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential. Applicant’s Data We are committed to protecting your personal data in accordance with the Data Protection Act 2018 and the UK GDPR. We ensure that your data is collected, used, and stored securely. We adhere to strict guidelines to prevent unauthorised access, loss, or misuse of your data

Key account manager • Corporate Required for this award winning global airline. They want someone Southeast based with a background in account management dealing with Corporate companies and TMCs etc. From another airline ideally but they will consider , car hire company, hotel group, TMC. Salary up to £43,000 with an amazing bonus structure, car allowance of £3800 per year and many more great benefits including 25 days holidays, free flight etc. First 3 months office based in West London and then hybrid. Key account managers duties -To sell the airline offering in the UK and Ireland to new and existing clients. To grow the airlines corporate revenue and market share. Targeting SMEs, Global existing corporates, TMCs and meeting/conferences and events specialists -Monitor and analyse sales figures and trends -Keep your clients up to date with latest promotions, pricing and products available -Visit it clients face to face as well as set up online meetings -Draw up contracts for new business -Attend trade shows Key account managers skills required -Experienced corporate account manager ideally for another airline but they will consider car hire, hotels or a TMC background -Experience of developing new business as well as gaining more business from existing clients -Ideally GDS knowledge as well as strong fares experience -Experience attending trade shows Additional information -First 3 months office based in West London, after this, the role will be hybrid -up to 43k plus amazing benefits -Bonus If you are interested in the above role please apply online or send your cv to (url removed) quoting 60582

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

The Hydrant, Monument - EC3R 8BG General Manager The Hydrant is a craft flagship with multi revenue streams, a craft beer & cocktails focus and is a popular choice for events due to its excellent meeting room and large upper floor, allowing plenty of space for a party. This is a busy 7-day operation with a large team that is enjoyed by city workers and tourists alike. It needs a manager who is committed, ambitious and driven. Youll have a fresh vision and want to continue innovating, constantly looking for next big idea to grow the business. You should always be thinking whats next? Experience managing a high-volume business is important and a passion for craft beer is preferred but not essential. Join Fullers: Where the true you thrives and diversity is embraced. At Fullers we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values doing things the right way, being part of the family, celebrating individuality and always asking whats next? define the essence of who we are. Among the very the best bars in the City of London, The Hydrant serves up great food, craft beer, wine - and a stunning view of The Monument to the Fire of London. What we can offer you: Our General Manager contracts are 40 hour a week over 5 days, business needs can influence this but we never "celebrate" working too many hours!! GM bonus is up to 100% of your salary An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. Discounted hotel stays at hotels in the Fullers Family Access to My Fullers our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Healthcare Cash Plan you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you wont always need to wait until payday. What we look for in a General Manager: Pride in being the driving force behind the success of the business. Someone who can motivate and support the team as well as create a special atmosphere for customers. A commercially minded individual. A confident manager with great decision-making skills. Ability to take ownership of problems. Great communication skills Passion for fresh food, great wines, and engaging service. TPBN1_UKCT

Roseate House London is an intimate, 5 star luxury London hotel offering 47 exquisitely appointed rooms and suites. Ideally located on Westbourne Terrace, it lies to the north of Hyde Park, London's largest royal park. We are currently looking to recruit a full time Night Manager who will act as a Duty Manager and is responsible in making sure the hotels operation runs smoothly in the absence of senior management. To be fully conversant with all emergency and security procedures within the hotel, and take charge of any situation that may arise. To maintain the highest standards of service and operational efficiency within all areas of responsibility. Main duties/responsibilities: Maintain a safe and secure environment for all residents, staff and customers of the Hotel during the night. Excellent customer service skills. Escort VIP guests to their room. Ensure Night Audit and End of Day procedures are applied so that all transactions are posted and represent a correct record of the daily revenue. Enthusiastically delivering service excellence by handling all customers requests and complaints during the night to ensure their satisfaction and a high level of service. Assist in Front Office operations such as check-ins, check-outs, and reservations. Patrol the Hotel during the shift to ensure the environment is tidy and adheres to all health & safety regulations. Provide an accurate handover to returning managers at the end of the shift. Entry Requirements: Hotel Night/Duty Management experience within 5* star environment is mandatory. Excellent customer service skills. Enthusiastic in delivering service excellence. Possess the ability to work under pressure whilst maintaining attention to detail. Has an excellent command of English, both spoken and written. Display a polite and professional attitude to internal and external guests. Package benefits: Meals on duty Provision and laundry of uniform Employee recognition awards Performance review and personal development plan Internal transfer and promotion opportunities Support in the development of your career Preferential room rates within the hotel group for yourself and family & friends The successful candidate will be able to multi-task, have a confident personality, works well under pressure and able to communicate in an effective manner with all our guests and fellow team members. You must be able to work 12 hour shifts over a fully flexible Rota and also be committed in achieving a quality service to our guests. The role would also suit someone willing to step up to night duty management. You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. Thank you for your application. However, please be aware that due to the high number of applications we will contact only successful candidates. Therefore, if we have not contacted you within 10 days of your application, we are sorry that we will not be able to help you in your search for a new position. TPBN1_UKCT

THE NOMAD WAY Hospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad London OVERVIEW OF THE ROLE The Restaurant Manager for Twenty8 is responsible for the full operational, commercial, and guest experience performance of the restaurant. This role leads the team to deliver exceptional service, ensures brand standards are upheld, and drives revenue and profitability while maintaining a strong culture aligned with NoMad values. EXPECTATIONS The Restaurant Manager is expected to: Be professional at all the times Be a positive ambassador of The NoMad throughout your professional career here. Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook. To role model The NoMad values and bringing them to life through every interaction. MAINDUTIES & RESPONSABILITIES The main responsibilities of the Restaurant Manager are summarised below, the list is not exhaustive: Lead daily restaurant operations, ensuring seamless service delivery Drive exceptional guest experience, handling VIPs, complaints, and service recovery Ensure strong communication between kitchen, bar, and front-of-house teams Oversee reservations, table management, and pacing to maximise covers and experience Maintain consistency in food, beverage, and service standards Ensure compliance with hygiene, health & safety, and licensing regulations Support and execute activations, seasonal menu changes, and special events Drive revenue through effective floor management and upselling culture Monitor daily, weekly, and monthly trading performance (covers, spend per head, revenue) Manage labour costs in line with budget Support budgeting and forecasting processes Ensure stock control, ordering, and inventory accuracy Oversee billing, cash handling, and financial controls Ensure menus, pricing, and descriptions are accurate and aligned with brand standards Maintain SOPs and ensure team adherence Support marketing initiatives and ensure brand consistency in the restaurant Manage guest feedback tracking and implement improvements Ensure reporting and documentation are completed accurately and on time SKILLS & EXPERIENCE REQUIRED Essential Experience within a hotel or premium hospitality F&B environment. Strong organisational skills and attention to detail. Commercial awareness and financial literacy. Excellent written and verbal communication skills. Proficiency in Microsoft Office, particularly Excel. Proficiency in Adobe InDesign Desirable Experience within a lifestyle or luxury hospitality brand. Exposure to events, private dining, or multi-outlet operations. Understanding of outlet pacing and revenue optimisation Personal Attributes Highly organised and detail-oriented. Calm under pressure with the ability to manage multiple priorities. Professional, discreet, and brand-conscious. Proactive communicator and collaborative team member. WHAT WE OFFER £750 Refer a Friend Scheme 50% Employee discount in F&B outlets Pension Scheme Complimentary family meal and quality coffee/hot drinks whilst on duty Growing team with great training and progression opportunity Paid break and annual leave Good work/life balance Your birthday off (paid) after one year of service Hotel discount Wagestream Private Health Care Experience Stay - Breakfast included 5 days of paid sick leave for every rolling 12 months Additional holiday for each completed year of service Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted. TPBN1_UKCT

Food & Beverage Manager - Luxury 5* Hotel - Up To £43,000 + Live In Opportunities Available - East Sussex Areas IMMEDIATE START We are seeking an experienced and driven Food & Beverage Manager to lead the dining and events operations of a luxury hotel in the East Sussex area. This role is responsible for delivering exceptional guest experiences across all food and beverage outlets, as well as overseeing conference and events services, ensuring the highest standards of service, quality, and profitability. The ideal candidate will be a passionate hospitality prdofessional with strong leadership skills, commercial awareness, and a commitment to excellence. Key Responsibilities Operational Management Oversee the daily operations of all food and beverage outlets, including restaurants, bars, lounges, room service, and events. Ensure consistent delivery of high-quality service in line with luxury hospitality standards. Maintain excellent cleanliness, hygiene, and safety practices in compliance with all regulations. Conference & Events Management Oversee all conference, banqueting, and events operations, including corporate meetings, weddings, and private functions. Work closely with the Sales and Events team to ensure seamless planning and execution of all events. Ensure event spaces are set up to the highest standards and meet client specifications. Act as the main operational point of contact for high-profile or large-scale events. Drive revenue through proactive upselling and maximising event opportunities. Team Leadership Recruit, train, and develop a high-performing F&B and events team. Lead by example to inspire a culture of professionalism, teamwork, and guest focus. Manage staff rotas, performance reviews, and ongoing training initiatives. Guest Experience Ensure an outstanding and memorable guest experience across dining and event services. Handle guest and client feedback and complaints promptly and professionally. Work closely with front-of-house and other departments to ensure seamless service delivery. Financial Management Manage budgets, forecasts, and cost controls to maximise profitability across F&B and events. Monitor stock levels, supplier relationships, and procurement processes. Analyse sales performance and implement strategies to drive revenue growth in both restaurant and events business. Menu & Concept Development Collaborate with the Head Chef on menu planning, pricing, and seasonal offerings for both restaurant and event catering. Ensure menus reflect current trends while maintaining the hotel's luxury positioning. Drive innovation in food and beverage offerings, including bespoke event packages and experiences. Requirements Proven experience as a Food & Beverage Manager or senior F&B leader in a luxury hotel or high-end hospitality environment. Strong experience in conference, banqueting, and events operations. Excellent leadership and team management skills. Strong knowledge of food, wine, and beverage service. Financial acumen with experience managing budgets and driving revenue. Exceptional communication and organisational skills. Flexibility to work evenings, weekends, and holidays as required. Desirable Qualifications Hospitality Management qualification or equivalent experience. WSET or similar wine qualification (preferred but not essential). Experience managing weddings and large-scale events. What They Offer Competitive salary package (dependent on experience) Live-in accommodation option Staff meals on duty Career development opportunities within a luxury hospitality environment Employee discounts and benefits Supportive and professional working environment TPBN1_UKCT

Luxury Spa Manager needed for an Elegant Hotel Company - Up To 37k + Benefits - Oxfordshire Areas IMMEDIATE START We are currently recruiting on behalf of our luxury hotel client based in the heart of Oxford. Nestled in a stunning countryside , this award-winning property combines elegant accommodation with first-class facilities, including a high-end spa, fine dining restaurant, and a commitment to exceptional guest experiences. The spa is a key part of the hotel's offering, attracting both residents and day guests seeking premium wellness treatments and tranquil relaxation. This is an exciting opportunity for a Spa Manager to take the lead in enhancing and expanding this already successful part of the business. Job Purpose: To lead and manage the daily operations of the spa and wellness facilities within this luxury hotel, delivering exceptional guest experiences while ensuring operational efficiency, staff development, and financial success. Key Responsibilities: Oversee the day-to-day operation of the spa, treatment rooms, wellness areas, and leisure facilities. Lead, train, and motivate a team of therapists, receptionists, and wellness staff to deliver five-star service. Drive revenue through effective marketing, promotions, upselling, and exceptional guest service. Ensure all treatments and therapies meet company standards and comply with health and safety regulations. Monitor stock levels, control costs, and manage spa budgets, payroll, and supplier relationships. Maintain a clean, safe, and welcoming environment for all guests and staff. Develop and implement spa packages, seasonal offers, and wellness programs aligned with guest demand and hotel objectives. Collaborate with the Sales & Marketing team to promote spa services and drive bookings. Act as the primary point of contact for VIP and regular spa guests, ensuring personalised service. Person Specification: Essential: Previous experience as a Spa Manager or Assistant Spa Manager or senior therapist in a luxury hotel, resort, or day spa. NVQ Level 3 in Beauty Therapy (or equivalent). Strong leadership skills with experience managing a team. Excellent customer service and communication skills. Commercial awareness with experience in budgeting, stock control, and achieving revenue targets. Knowledge of health and safety compliance and spa operational procedures. Flexible and willing to work weekends, evenings, and holidays as required. Desirable: Experience with spa software systems (e.g., Premier, Zenoti, or Booker). Additional wellness qualifications (e.g., holistic therapies, yoga, fitness training). Knowledge of the local market and customer demographics in Sussex. What We Offer: Competitive salary with performance bonuses Discounts on hotel stays, dining, and spa treatments Opportunities for professional development and training Supportive team environment in a beautiful countryside/coastal location Uniform and meals on duty TPBN1_UKCT

Territory-Based | Field Sales | Great Earning Potential | Career Acceleration Are you a true business development professional? The kind of sales "hunter" who thrives on the chase, refuses to accept "no," and knows that resilience, grit and smart strategy are what separate top billers from the rest? If you're ambitious, commercially sharp, and driven by results - and you want your income and career progression to reflect your effort - this could be your next big move. The business is part of a hugely successful, dynamic international organisation and a market leader in textile, hygiene and facility services. Our hospitality division partners with hotels, spas and independent groups, delivering premium bed linen, table linen and spa ranges through a professional rental model that drives operational efficiency and cost control. Now, we're looking for a Regional Sales Consultant to join the team in the South West London area, who can take ownership of their territory and win. The Opportunity As a Regional Sales Consultant, you will be responsible for driving new business growth across our hospitality portfolio - including bed linen, table linen and spa ranges. Your mission is clear: · Win new independent and small group hotel accounts · Influence decision-makers to switch to our linen rental solution · Deliver profitable, sustainable bottom-line growth This is not an account management role. This is not a "wait for leads" role. This is a proactive, territory-owning, business development position for someone who wants to build something - and be financially rewarded for it. What You'll Be Doing · Targeting and winning new linen rental contracts within the Hospitality sector · Taking full accountability for sales performance across your territory · Delivering compelling, commercially focused sales presentations to General Managers, Buyers and Housekeeping teams · Developing strategic business plans to optimise new business generation · Forecasting accurately in line with regional strategy (pricing, scale, account type, pipeline opportunities) alongside the General Manager · Managing your diary to maximise face-to-face customer interaction · Leveraging CRM systems to drive structured pipeline management · Achieving and exceeding monthly, quarterly and annual sales targets · Collaborating with Commercial Directors, Regional Directors, National Sales, Key Account Managers and Customer Service teams to secure wins You will represent the business with credibility, professionalism and commercial authority at every level. Who We're Looking For We want a results-driven, resilient sales professional with a proven record of business development and bottom-line growth. You will likely bring: · A strong track record in B2B sales - ideally within hospitality or service-led sectors · Experience influencing hotel stakeholders and operational decision-makers · Success selling technical or service-based solutions with a strong after-sales component · Demonstrated achievement of sales targets and revenue growth · Commercial awareness and strong negotiation skills · The ability to persuade and influence at all organisational levels · Self-motivation, organisation and personal accountability · Confidence using CRM systems, MS Office and sales performance metrics · A full UK driver's licence Most importantly, you are: · Ambitious · Competitive · Goal-oriented · Financially motivated · Resilient under pressure · Energised by winning new business Why Join Us? This is a role for someone who doesn't just want a job - but wants to build a high-earning, high-impact sales career inside a globally successful organisation. With us, you'll benefit from: · The credibility of a recognised international brand · Structured regional strategy and leadership support · Cross-functional collaboration to secure complex wins · A clear pathway for career progression · The opportunity to directly influence your earning potential Your results will be recognised. Your success will be rewarded. Your career growth will be earned - and accelerated. Ready to Hunt? If you're a driven business development professional who thrives on resilience, hard work and winning - and you want the financial rewards and career trajectory to match your ambition - we want to hear from you. Apply now and take ownership of your territory. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Position Summary As a Bar Supervisor, you will support the Bar Manager in leading the day-to-day operations of Booking Office 1869, ensuring exceptional service, consistent beverage standards, and a memorable guest experience. You will oversee the bar team during service, maintain product quality, and uphold brand standards with a hands-on, guest-focused approach. This role is ideal for a motivated hospitality professional with strong leadership abilities, excellent beverage knowledge, and a commitment to delivering premium service while supporting team development and operational excellence Key Responsibilities Supervise bar operations and ensure smooth service across all shifts. Maintain the quality, consistency, and presentation of beverages in line with brand expectations. Ensure full compliance with health, safety, and licensing regulations Monitor and manage stock levels, ordering, and wastage to meet beverage cost targets Support the Bar Manager in achieving financial objectives, including revenue goals and service-charge performance Drive sales through upselling, strong product knowledge, and participation in promotional initiatives. Contribute to menu development, seasonal offerings, and cocktail innovation Ensure mise en place bar is cleaned and equipped with readiness and are consistently maintained Coach junior associates, support skill development, and promote a positive team culture aligned with hotel values. Maintain accurate cash handling, till operations, and shift reporting in line with financial procedures. Lead by example on the bar, demonstrating strong guest engagement, upselling, and brand storytelling. What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Pension scheme participation. Life Assurance coverage. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Cycle to work scheme. Employee Assistance Programme access. Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefit Qualifications: Experience in a 5-star or luxury hotel Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you. TPBN1_UKCT

General Manager SW London Salary: Up to £38,000 Stunning Pub, restaurant, Hotel We're recruiting a hands-on General Manager to lead a well-established pub with guest rooms . This is a multifaceted role combining wet sales, food and accommodation, so it needs someone who can juggle operations while keeping standards high across the board. Will look at a strong deputy manager looking for their first GM role - Must have rooms experience This isn't just about running a bar - it's about managing a full guest experience , from first pint to overnight stay. What You'll Be Doing Taking full ownership of the pub and rooms operation Managing bookings, occupancy and guest stays Driving wet sales while maintaining strong service standards Leading and developing a front-of-house team Managing labour, stock, GP and compliance Delivering a consistent, high-quality guest experience What We're Looking For Proven General Manager experience in pubs with rooms Strong understanding of accommodation bookings and guest journeys A hands-on operator who leads from the floor Commercially aware with good operational control Someone who enjoys running a well-rounded hospitality business Salary up to £38,000 If you're a GM who understands both the pub and rooms side of the business - and enjoys running a site with multiple revenue streams this is one you shouldn't overlook. Apply. INDFOH TPBN1_UKCT

Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. We are looking for a passionate and energetic Assistant Restaurant Manager to work as part of the front of house team at Bread Street Kitchen – St Paul's . As an Assistant Restaurant Manager, you will be expected to: Work effectively with the management team to ensure the operation runs smoothly Ensure all guests receive the highest levels of service from all members of the team Effective management of the floor ensuring the team are fully trained in all aspects of the restaurant and each service runs smoothly Lead the team by example; adopting a hands-on approach, can do, nothing is too much approach Ensure any guest queries are handled effectively and professionally and all guests leave with a positive dining experience Proactively work and support the General Manager and Management Team to grow the business The ideal candidate will: Have previous management experience within a premium high quality, fast-paced restaurant environment Have a passion for high quality food and delivering the highest levels of service Be a clear and concise communicator Have the ability to multi-task effectively Have awareness of how to manage costs and increase revenue What's in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront. TPBN1_UKCT

Conference & Banqueting Manager - Luxury Hotel Company - Up to £39,000 + Benefits - East Sussex Areas + Live In Opportunities IMMEDIATE START Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability. Key Responsibilities Event Operations Oversee the end-to-end delivery of conferences, banquets, weddings, and private events. Ensure all events are executed to 5-star luxury standards, exceeding guest expectations. Conduct pre-event meetings, function sheet reviews, and operational briefings. Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations. Be present during high-profile events to ensure smooth service delivery. Team Leadership Recruit, train, and develop the Conference & Banqueting team. Lead by example, maintaining a strong presence on the floor. Create rotas in line with forecasted business levels. Conduct regular performance reviews and training sessions. Financial & Commercial Management Manage departmental budgets, payroll costs, and stock control. Maximise revenue opportunities through upselling and efficient resource management. Monitor labour costs in line with business demand. Contribute to annual budgeting and forecasting processes. Guest Experience Build strong relationships with clients, wedding planners, and corporate bookers. Handle guest feedback professionally and proactively resolve any issues. Ensure personalised service for VIP and high-profile events. Health & Safety Ensure full compliance with food safety, licensing laws, and health & safety regulations. Conduct risk assessments for events. Maintain high standards of cleanliness and presentation throughout event spaces. Candidate Profile Essential Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel. Proven track record managing large-scale conferences and luxury weddings. Strong leadership and team development skills. Excellent organisational and time-management abilities. Commercially astute with experience managing budgets. Exceptional communication and interpersonal skills. Flexibility to work evenings, weekends, and public holidays as required. Desirable Degree or diploma in Hospitality Management. Experience within a luxury or boutique hotel environment. Knowledge of event management systems (e.g., Opera, Delphi, or similar). Personal Attributes Impeccable attention to detail. Calm under pressure with excellent problem-solving skills. Passion for luxury hospitality and guest service. Professional appearance and presentation. Proactive and solution-focused mindset. What We Offer Competitive salary Service charge / gratuities Company pension scheme Staff meals on duty Employee discounts Ongoing training and career development opportunities TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Marriott International's Managed hotels in the Central London Cluster seek a dynamic, creative and customer focused Cluster Senior Sales Manager for five properties: London Marriott Hotel County Hall London Marriott Hotel Kensington London Marriott Hotel Marble Arch London Marriott Hotel Maida Vale London Marriott Hotel Regents Park JOB SUMMARY We are seeking a Cluster Senior Sales Manager responsible for proactive business development and account management of corporate groups, meetings & events, and business transient segments. In this role, you will uncover new customers, foster long-term relationships, and deliver exceptional customer service with a solutions-focused approach. As a key driver of revenue growth, you will bring a strategic mindset, strong commercial acumen, and the ability to identify and manage complex new opportunities and create tailored solutions that exceed client expectations. DAY-TO-DAY RESPONSIBILITIES Identifies and pursues new business opportunities for all five Cluster Hotels, generating leads within the corporate segment across group, catering, and business transient. Develops and strengthens relationships with existing accounts to foster long term partnerships and ensure repeat business. Takes ownership of deployed segment and drives new initiatives to generate enquiries and increase enquiry conversion. Work in alignment with the hotels' strategic priorities, ensuring sales efforts support overall business goals. Collaborates with the cluster team, hotel teams and wider sales teams (such as Area and Global Sales) on client activity to maximise client engagement. Organises and conducts site inspections and FAM trips; arranges client meetings and activity. Maintains clear communication with hotels and stakeholders on sales activity, progress and results. Supports Groups & Events Team with enquiry closure by leveraging experience and expertise of the corporate segment. Attends networking and industry events; monitors local, national and international business outlook to deepen knowledge of deployed segments and wider hotel strategies. Supports enquiry process and contracts for complex bookings, providing tailored solutions that meet and exceed customer expectations. Creates and executes strategic account plans to achieve hotel and individual goals. Proven ability to build and maintain strong relationships with multiple stakeholders Maintains accurate and up-to-date account data and reporting Adapts to evolving business conditions; leads tasks and projects assigned by management. CANDIDATE PROFILE This is an ideal opportunity for a customer-focused, results-driven sales professional who is passionate about proactive sales and ready to take their next step into a Senior Sales Manager role for multiple hotels. Proven experience in a corporate hotel sales role, demonstrating progressive career growth and a pattern of exceptional performance. Demonstrates strong commercial acumen and experience of working with dynamic hotel sales strategies This is a hotel based role; location is driven by client appointments and visibility across the five London Cluster hotels. SKILLS & EXPERIENCE Strong communication skills with a confident communication style across different channels Excellent selling skills and understanding of sales processes from enquiry generation through to contract Strong negotiation skills with the ability to problem-solve and seek solutions Ability to up-sell products and services and can bring a sale to closure Outstanding relationship management skills; ability to develop and maintain relationships with customers, stakeholders and associates Demonstrates tenacity and resilience in business development, consistently seeking new opportunities Skilled in implementing successful sales strategies and executing account plans for multiple hotels Proven experience of corporate group, catering and transient business sales Highly organised with excellent time management skills in a fast-paced, dynamic environment Demonstrates strong leadership qualities and sound decision-making skills to drive results Understands revenue management principles and account profitability Proficient in standard software applications and hotel systems WHAT DO YOU GET IN RETURN? Enrolled for discretionary Quarterly Bonus Plan based on assigned sales targets Development and training opportunities. Special discounted rates for 9,000+ Marriott hotels worldwide for you, your family and friends. £5 breakfast when staying in most of our European hotels. 50% discount on Food & Beverage when dining within our cluster. Start with 23 holidays (excluding Bank Holidays), then watch your time off grow-1 extra day every work anniversary upto 27 days!* Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!* Complimentary staff uniform dry cleaning - we do like to make an impression Complimentary meals on duty. *Calculated on pro-rata basis. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Guest Experiences Manager What is in it for you? £33,573.00 OTE per annum, plus other exciting perks and benefits! Delicious free meals on duty. Holiday allowance starting at 28 days and increasing with length of service up to 36 days. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community. Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Social and team building events. Global Employee Appreciation Party, where we get to celebrate our incredible teams. Complimentary quality uniform and dry-cleaning services. We are looking for an enthusiastic Guest Experiences Manager to join our family on a full time basis. We are looking for someone with previous hotel Guest Experiences Manager experience with excellent communication skills and strong attention to detail, has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guest. This position reports to the Front of House Manager. Location: The Rubens at the Palace Hotel Employment type: Permanent Working pattern : 5 days working, 2 days off The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Rubens at the Palace Hotel is a stunning five-star property located in the heart of Londons Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms. Key Responsibilities of a Guest Experiences Manager: Ensure the smooth day to day running of the department. Meet and greet our guests and assist them with any enquiries. Look after VIPs and top corporate guests. Ensure that the department maximises both revenue and customer satisfaction through efficient sales, administration, good management and commitment to training. What are we looking for? Proven experience as a Guest Experiences Manager or in a similar role within a 5-star hotel or luxury environment. Exceptional communication skills both verbal and written. Strong attention to detail and the ability to maintain high standards of guest service. Positive attitude towards training and development; someone who enjoys leading by example and inspiring the team. Experience managing VIP guests and high-profile clients. Ability to thrive in a fast-paced, high-pressure environment. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Yearly Salary of up to £31,017 plus service charge Smart uniform provided Free and healthy meals when on duty Grow your Career! Personal Development programmes designed to support you at every step of your career Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) What will you be doing? Assist the Savage Garden General Manager in managing the full team with the aim to provide excellent service to all our Guests Effectively manage the venue in the absence of the Savage Garden Manager Develop and implement creative solutions to areas of improvement Identify and delegate responsibilities to Supervisors, shift leaders and staff to ensure objectives are met and excellent service standards are consistently maintained Consistently monitor revenue and costs and make sure they are in line with the budget Make sure Savage sales & Host team are managing all guest queries in a timely and efficient manner Conflict Resolution, and proactively handle any arising issues and troubleshoot any emerging problems Ensure compliance of brand and quality standards Maintain excellent grooming standards within the team Check venue set-ups against standard of cleanliness of work areas, bar, tables, chairs, and work area to maintain a sanitary environment Manage & maintain supply of stock and sundries Comply with hotel security, fire regulations, food safety and all health and safety legislationand local licensing laws Assist in any areas of the venue when staffing constraints require What are we looking for? An ability to listen and respond to all guest needs and requests Strong organisational and problem solving abilities Leadership and delegation skills including the ability to train and mentor a large team; Understanding of the International and UK hospitality industry Excellent communication skills and willingness to work as part of a team Excellent command of written & verbal English with the ability to communicate confidently Ability to work under pressure Accountable, resilient and Flexible to respond to a range of different work situations A medium level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT