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Assistant Manager - Guest Experience (Maternity Cover) Job description: We are seeking an experienced Assistant Manager - Guest Experience (Maternity Cover) to join our team. Reporting to the Guest Experience Manager, this role is responsible for assisting with the overall supervision of the operations of the Guest Experience department, ensuring the highest standards of guest service, with a focus on the Peninsula Service Principles. • An exceptional opportunity to join our high-profile flagship hotel in London, • Market-leading remuneration, service charge, and attractive benefits, • Join our award-winning group, working alongside a highly experienced team Key accountabilities • Responsible for the efficient and smooth operations of the arrival and departure experiences, ensuring impeccable service to hotel guests, with a focus on the guests, a heartfelt welcome and personalised experiences, • Take overall site responsibility for daily operational issues within the Guest Experience Team including accurate scheduling, service recovery, continuous coverage, and efficient service delivery, • Assist the Director of Front Office in the creation and management of the annual operating budget and monitor the monthly financial performance and maximise Room and Front Office revenue through initiatives such as room upselling, • Maintain close guest contact, manage guest feedback, ensuring elevated service recovery to exceed guest expectations, in keeping with the Peninsula Service Principles, • Hire, develop, motivate, supervise, and coach the Guest Experience Executives in maintaining a culture in compliance with mission, vision, values, and HSH core principles General requirements • Minimum 2-3 year’s relevant experience in Front Office Operation within a luxury international property, • Thorough knowledge of customer service needs and a good working knowledge of operational finance procedures, • Excellent time management and organizational skills, highly adaptable and naturally positive, • Fluent English communication proficiency, expertise in a second language would be desirable We are delighted to receive your CV and will liaise with suitable candidates directly.

Director of Food & Beverage - London Director of Food & Beverage Director of F&B Competitive + Bonus + Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms and a constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination. Our Restaurants, Bars and Rooftop terraces are legendary, and The Standard is synonymous worldwide as a shining beacon for nightlife and culturally relevant dining. Isla delivers seasonal, produce-led menus focused on light proteins and minimal-intervention wines, served within a serene garden terrace that operates year-round; Double Standard blends American diner spirit with classic British pub culture, serving hearty fare, beers and cocktails from midday to late; The Rooftop stretches across the 11th floor with panoramic London views, speciality cocktails and street food; while Decimo, our 10th floor destination restaurant, celebrates bold Mexican-Spanish cooking over fire, mezcal cocktails and dramatic skyline views accessed via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet food and beverage operation running from early morning through late night, welcoming hotel guests, London locals and international visitors alike. In London, The Standard's signature mix of playful, sophisticated and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for a Director of Food & Beverage who will embody our Anything but Standard ethos and lead the continued evolution of our F&B programme. Your Role Our Restaurants, Bars and Rooftop terraces are legendary, and The Standard is synonymous worldwide as a shining beacon for nightlife and culturally relevant dining. As Director of Food & Beverage at The Standard, London, you will work in close partnership with the General Manager, Ownership and our Regional team to lead and oversee a complex, high-volume, multi-outlet F&B operation spanning restaurants, bars, rooftop venues, events and in-room dining. This is a pivotal role within the business, ensuring that strategic commercial decisions flow through every part of the operation to drive revenue growth, profitability and cost control across all F&B streams, while maintaining labour productivity in line with budgets and forecasts. As part of the Executive Committee, you will take ownership of the annual budgeting process, forecasting, capital expenditure planning and F&B marketing strategy, ensuring that clear direction and the wider commercial vision are communicated across your teams. With multiple venues operating from early morning through late night, this is an incredibly hands-on role where you will need to be able to turn your hand to anything. You will bring both a pragmatic and creative approach, playing a key role in concept development, cultural programming, partnerships and activations across the hotel, while collaborating closely with our culinary leadership to continuously evolve and elevate the food and drink offering. Your presence within the operation will be highly visible, ensuring exceptional guest experience standards are consistently delivered and that every outlet reflects The Standard's reputation for vibrant, engaging and unexpected hospitality. As a natural leader and host, you will lead, inspire and develop a large and diverse F&B team, fostering a culture of creativity, accountability and individuality, while also acting as a visible and charismatic ambassador for the brand across the hotel. From hosting events and activations to building relationships within the wider London scene, you will play an integral role in shaping the guest experience and reinforcing The Standard's position as one of the city's most dynamic lifestyle destinations. What We're Looking For in our next Director of Food & Beverage at The Standard This is not a "standard" F&B leadership role. We are looking for someone with personality, presence and passion, who thrives in a high-energy, culturally driven environment. You will ideally have: • Significant experience (+3 Years) as a Director of F&B or senior F&B leader within a lifestyle hotel or high-profile multi-outlet hotel environment ideally combined with experience gained in the London restaurant sector, • Proven success managing complex, high-volume operations with multiple revenue streams, • Strong commercial acumen with experience managing full P&L, budgeting and forecasting processes, • A deep understanding of London's restaurant, bar and nightlife scene, • Experience developing concepts, programming and partnerships that drive both revenue and cultural relevance, • A background in nightlife and late-night operations, with an appreciation for music, art and culture, • A track record of leading and developing large, diverse teams, • Exceptional organisational skills with the ability to manage multiple priorities and projects simultaneously, • Highly social, charismatic and confident, with a natural ability to host and connect, • Creative, commercially minded and culturally curious, • Hands-on, adaptable and solutions-focused, • Calm under pressure, with strong decision-making capability, • Passionate about food, drink, music and creating unforgettable experiences, • Flexible in your approach to working hours, including evenings and late nights At The Standard, we don't just run hotels, we create cultural hubs, social playgrounds and destinations that define the cities we're in. You'll be part of a brand that celebrates individuality, challenges convention and puts creativity at the heart of everything we do. If you think you have what it takes to be our Director of Food & Beverage at The Standard, London, we'd love to hear from you. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required prior to employment. Benefits Include: • Highly Competitive Salary Package, • Bonus Scheme, • Personal Pension Scheme, • Private Medical Insurance, • Life Assurance (4x Annual Salary), • 33 days Annual Leave (including public holidays), • Business Travel Insurance, • Medical Assistance including online GP and physio, • Employee Assistance Programme with wellbeing services, • Discount platform including gym memberships, • Employee & Family Rates across Hyatt Hotels, • In-house Experience Programme, • F&B Discounts ranging from 25-50%, • Recruitment Referral Bonus up to 1,000, • Tuition Aid Scheme & subsidised training, • Season Ticket Loan & Bike to Work Scheme, • Social Committee with regular team events

Senior Group Sales Manager - London Senior Group Sales Manager Senior Group Sales Manager Competitive + Bonus + Company Benefits Full Time Kings Cross London sets the perfect stage for The Standard's first European flagship and since opening in 2019, The Standard, London has firmly established itself as one of the capital's most dynamic lifestyle hotels. Set in King's Cross within the hotel's iconic brutalist building, The Standard brings its design-led, culture-driven, activation-heavy philosophy to the heart of the city. With 266 guestrooms ranging from snug Cosy Cores to terraced suites with outdoor bathtubs overlooking St Pancras Station. A constant programme of Happenings, from DJs and brunches to live music and cultural panels, the hotel has become both a neighbourhood fixture and an international destination. Our Restaurants, Bars, and Rooftop terraces are legendary, and The Standard is known worldwide for nightlife and culturally relevant dining. Isla offers seasonal, produce-led menus on a serene garden terrace; Double Standard pairs American diner spirit with British pub classics; The Rooftop serves cocktails and pizza with panoramic London views; and Decimo brings bold Mexican Spanish cooking, mezcal, and skyline views via our iconic red-pill lift. Together, these venues create a complex, high-volume, multi-outlet operation running from early morning through late night, welcoming hotel guests, London locals, and international visitors alike. In London, The Standard's signature mix of playful, sophisticated, and unexpected hospitality continues to evolve, rooted firmly in the culture and energy of the city. We are now looking for an experienced and commercially driven Senior Group Sales Manager who will embody our Anything but Standard ethos and lead the continued growth of our Groups segment. Your role As our Senior Group Sales Manager, you will work in partnership with our Director of Sales and Assistant Director of Sales to strategically lead and grow our Groups (Rooms) business. You will be responsible for driving performance, strengthening market share, and contributing directly to room revenue and ADR through a focused and proactive sales strategy. You will take ownership of a portfolio of high-value, high-producing accounts across corporate, fashion, creative industries, luxury leisure, and agency markets. Alongside managing and developing existing relationships, you will proactively identify new opportunities and expand our presence across key domestic and international feeder markets. Strong business development skills are essential. You will design and execute structured prospecting plans, source and convert large and complex group opportunities, and maintain a healthy forward pipeline with accurate forecasting and disciplined follow up. Representing The Standard in market, you will build and maintain strong relationships with corporate bookers, agencies, TMCs, DMCs, production companies, and key industry partners. The role will involve client entertaining, site inspections, industry events, and where required, international travel to promote both The Standard, London and the wider brand. As the senior contact for Groups, you will oversee the full lifecycle of business from enquiry and negotiation through to contracting and post-departure follow up. You will ensure seamless handovers to Events and Operations teams, remain engaged throughout the guest journey, and secure repeat and incremental business through consistent relationship management. You will also work closely with Revenue, Marketing, and Operations to align pricing, segmentation, and need period strategies, contributing to forecasting, reporting, and overall commercial planning. Do you have what it takes to be our Senior Group Sales Manager at The Standard, London... Prior experience in a Senior Group Sales role within the 4 or 5-star London market is essential. A background within a lifestyle, boutique, or design-led brand would be highly advantageous. In addition to this you may also have.. • A minimum of 5 years' Group Sales experience within the London market, • A proven track record of handling large, complex, high-value group bookings from lead generation through contracting and post-event follow up, • Exceptional knowledge of the London Groups (Rooms) market across corporate, fashion, creative, agency, and luxury leisure segments, • Be able to travel both nationally and internationally, • Strong proactive business development skills with demonstrated success generating new revenue, • An established network of key London and international industry contacts, • Strong commercial acumen and the ability to interpret market data and booking pace, • Experience producing monthly sales and performance reports, • Knowledge of Opera PMS, CRM systems, and RFP platforms (experience with Envision is beneficial) If you believe you have what it takes to elevate our Groups segment and contribute to the continued success of The Standard, London, we would love to hear from you! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits Include • Meals on duty, • Uniform Provided, • Pension Scheme, • Life Assurance, • Employee Rates across all Standard properties, • F&B Discounts, • Recruitment Referral Bonus up to 500, • Tuition Aid Scheme, • Season Ticket Loan & regular social activities

Role Overview The Global Distribution & Partnerships Manager will lead the development and management of hotel partnerships across DÍN?H. This role is responsible for onboarding new hotel partners, managing contractual agreements, and ensuring seamless integration into global distribution systems. The Manager will oversee GDS connectivity, rate loading, and inventory management while maintaining strong relationships with hotel leadership teams, including General Managers and Directors of Sales. This role requires a commercially minded hospitality professional with strong expertise in luxury hotel distribution, contracting, and global reservation systems. Key Responsibilities • Lead global hotel partnerships and onboarding for the DÍN?H., • Identify and secure partnerships with ultra-luxury hotels and resorts aligned with the collection’s brand positioning., • Negotiate and manage partnership agreements, commission structures, and distribution terms., • Oversee Amadeus/GDS setup, rate loading, and channel management to ensure seamless distribution., • Maintain accurate commission, rate, and inventory structures across all distribution channels., • Build and maintain strong relationships with hotel General Managers, Directors of Sales, and revenue leaders., • Monitor market performance, pricing trends, and occupancy patterns to inform distribution strategy., • Ensure operational accuracy and consistency across booking systems and partner platforms., • Collaborate with internal teams to support partner success and maximise hotel performance within the collection.

Meeting & Events Floor Manager - London Join the UK's most dynamic collection of hotels and restaurants At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture. We are recruiting for a Meeting & Events Manager to join our Meetings & Events Operations Team at The May Fair Hotel. Overview: • Under the guidance of the M & E Operations Manager you will ensure that you have a full understanding of the service excellence standards within Meeting and Events and will ensure that the guest experience delivered is of an exceptionally high standard., • You will take full responsibility for the events that you are assigned to and will ensure that the team is co-ordinated to fulfill all aspects of the function as per the function sheet., • You will co-ordinate the set up of rooms and other public areas in accordance with the standards ensuring that rooms are maintained to 'show round' standards at all times when not in use., • You will ensure that all guests entering the event space are warmly welcomed and served as appropriate., • You will ensure that the appropriate bar procedures are in place for every event and that payment is taken for every drink where required., • You will handle all guest complaints and feedback positively seeking to resolve all issues where you can., • You will create a cohesive and motivated Meeting and Events team for each event that you manage ensure that morale and team spirit is kept high. About You: • In depth knowledge of Meetings and Events Operations within a multi-million-pound hotel revenue operation within a 5 Star environment., • Excellent attention to detail, logistics, management, and leadership skills is essential for this role., • Proven organizational skills, works well on their own., • Confident and has the ability to establish rapport effectively., • Good command of English both verbal and written. Company Benefits: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Spa Reception Manager - London Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London represents the very best of modern luxury - where Italian artistry, refined service and attention to detail define every guest experience. At the heart of this offering sits the Bvlgari Spa, one of London's most prestigious wellness destinations, celebrated for its discretion, precision and deeply personalised care. We are looking for an inspiring Spa Operations Manager to join our Spa leadership team - someone who thrives on being present, visible and truly connected to both guests and colleagues. This is a hands on, floor based leadership role, ideal for a natural host who enjoys leading from the front and takes pride in shaping exceptional experiences in real time. About The Role Reporting to the Spa Director, you will play a central role in the daily operation of the Spa, spending the majority of your time within the reception and treatment areas. You will support teams as service unfolds, oversee the seamless flow of the guest journey, and ensure treatment standards, service delivery and presentation consistently reflect the calm confidence and exacting standards of the Bvlgari brand. This role offers a unique balance of people leadership, operational excellence and guest connection. You will coach and mentor reception and therapist teams on the floor, safeguard exceptional treatment quality, support retail and revenue performance, coordinate training and SOP excellence, and act as a trusted senior presence - including providing leadership cover and Duty Management support when required. Above all, you will help create an environment where both guests and colleagues feel genuinely cared for, supported and inspired to deliver the very highest levels of service. Key Responsibilities • Being a visible, supportive leader on the Spa floor across reception and treatment areas, • Ensuring a seamless, personalised and emotionally engaging guest journey from arrival to departure, • Supporting reception and therapist teams during peak periods and complex service situations, • Upholding exceptional treatment standards, hygiene, presentation and brand compliance, • Coaching teams in real time on service behaviours, retail confidence and luxury standards, • Coordinating training, SOP implementation and brand immersion, • Supporting retail, utilisation and revenue performance through service led selling, • Building strong working relationships with internal stakeholders and external partners, • Stepping into senior leadership and Duty Management responsibilities when required What We Are Looking For You will bring proven experience in a spa operations or management role within a luxury hotel or premium wellness environment, with a strong understanding of both treatment delivery and spa reception operations. You will be a confident, calm and visible leader with exceptional attention to detail, a natural instinct for luxury service and a genuine passion for developing people. Equally comfortable supporting teams on the floor and overseeing operational standards, you lead with warmth, authority and professionalism. Why Join Bvlgari Hotel London At Bvlgari Hotel London, you become part of an iconic luxury brand renowned for its elegance, craftsmanship and uncompromising service standards. We offer a supportive and inclusive working environment where development is encouraged, excellence is recognised and wellbeing is valued. You will work alongside talented hospitality professionals who share your dedication to refined service and meaningful guest experiences - representing a brand where every detail matters, for our guests and for our people.

Bar General Manager - London Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers our guests an exclusive Champagne Bar, which also serves a high end afternoon tea, followed by charcuterie in the evening. The Residence is a collection of three beautifully designed spaces just for hotel residents. The Y Bar, The Drawing Room and The Whisky Room have been curated to meet our guests' every work and leisure needs. Overview: We are currently recruiting for a Bar General Manager at The Stage at The Londoner and The Residence at The Londoner. The Stage is in the heart of The Londoner and offers an sophisticated experience including a Champagne Bar serving afternoon tea and charcuterie. The Residence is a collection of spaces curated to meet our guests work and leisure needs. As Bar General Manager you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service. You will be responsible for directing the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment. Ensure guest expectations are exceeded and seeks opportunities to improve the guest experience by seeking feedback and evaluating service levels. Implementing and developing strategies to improve where necessary alongside the management team. Be responsible for ensuring staff training, recruitment, coaching and developing the team is at the forefront of the role, with clear training plans and objectives. About You: • In depth knowledge of the London restaurant and liquor trends, experience of afternoon teas and champagne would be advantageous., • To be considered for this role of Bar Manager you must be able to demonstrate personal ownership of tasks, leadership, and coaching skills., • Current supervisory experience within a similar environment, ability to demonstrate excellent attention to detail and customer service skills and precision., • Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations. Our Benefits Package: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Floor Manager - London Join the UK's most dynamic collection of hotels and restaurants At Edwardian Hotels London, it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always being Quality-Driven. We are looking for talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only can exceed our guests exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture. We are currently recruiting for a Floor Manager for our Exclusive May Fair Bar located within the 5 Star May Fair Hotel. Overview: An amazing opportunity to join our exclusive May Fair Bar located within the 5 Star The May Fair Hotel, A Radisson Collection Hotel as a Floor Manager. You will be responsible for overseeing all aspects of the May Fair Bar operation on the shift that you are working. You will work to achieve the bar revenue, profit and customer satisfaction goals for the food and beverage operation within the Bar. You will have full knowledge of both the food and bar menu. . You will understand table return times and handle all tables accordingly. You will direct the food and beverage operations team to ensure customer satisfaction is achieved and that all guests needs and preferences are met. . You will deliver service standards in accordance with the Service Excellence brand standards About You: Current in-depth beverage experience within a high-end liquor or food led operation. Be capable of demonstrating a high level of support and leadership. The ability to demonstrate personal ownership of tasks and ensure completion to achieve required results. A proven track record of achieving outstanding levels of personal and departmental targets to meet and exceed expectations. Company Benefits: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

An exciting opportunity has become available for a passionate and proactive Sales Manager to join the team at The Bloomsbury Hotel, part of the family‑owned Doyle Collection. Working across all market segments, this role will take full responsibility for driving new business, growing revenue and developing long‑term client relationships through effective and commercially focused account management. Key Responsibilities • Drive new business and revenue growth across all market segments in line with the hotel’s commercial strategy, • Manage and develop a portfolio of key accounts, building strong and lasting client relationships, • Identify, negotiate and convert new business opportunities to meet and exceed sales targets, • Work collaboratively with on‑site teams to maximise commercial opportunities, • Represent The Bloomsbury Hotel at industry events, client meetings and networking forums, • Plan and deliver client entertaining initiatives and host familiarisation trips (FAMs), • Maintain a strong understanding of market trends, competitor activity and industry best practice, • Ensure accurate forecasting, account reporting and CRM management in line with company standards, • Support wider commercial initiatives and cross‑property collaboration within The Doyle Collection The Perks of working for The Bloomsbury Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Alchemy Global Talent Solutions are working with a prestigious client who are seeking a dynamic and results-driven Hotel Sales Manager to drive revenue growth by securing new business, managing key accounts, and fostering relationships with corporate clients. The ideal candidate will have a strong background in sales, hospitality, and customer relationship management, with a passion for exceeding targets and enhancing guest experiences. Key Responsibilities: Sales & Business Development: • Identify, target, and secure new business opportunities to maximise hotel revenue., • Develop and implement sales strategies to attract corporate clients, travel agencies, and group bookings., • Build strong relationships with existing clients to ensure repeat business and long-term partnerships., • Generate and manage leads through networking, cold calls, industry events, and online research., • Work closely with marketing teams to develop promotional campaigns and sales initiatives. Account & Relationship Management: • Manage key corporate accounts, ensuring high levels of client satisfaction., • Conduct regular client meetings, presentations, and site visits to showcase hotel facilities., • Negotiate and close contracts for corporate stays, events, and group bookings., • Maintain an up-to-date CRM database with client interactions and sales progress., • Revenue & Performance Management:, • Monitor sales performance and report on KPIs, revenue targets, and market trends., • Collaborate with the revenue management team to optimise pricing and occupancy rates., • Stay updated on competitor activity, industry trends, and market demands to adjust strategies accordingly. Key Requirements: • Proven experience in hotel sales, corporate sales, or business development within the hospitality industry., • Strong negotiation and communication skills with a customer-focused approach., • Ability to develop and maintain long-term client relationships., • Experience in CRM systems and hotel management software (e.g., Opera, Delphi, Salesforce)., • Goal-oriented with the ability to meet and exceed revenue targets., • Excellent organisational and time-management skills., • Knowledge of the local market, corporate travel, and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales is a plus.

Holiday Inn M4 J4 will reopen in late 2026 after an extensive refurbishment, creating a refreshed hotel that champions comfort, connection, and a positive experience for guests and colleagues alike. Are you an experienced, commercially astute sales leader who thrives on creating clarity, momentum and sustainable success? Do you want to be part of a high‑performing, growing sales function that has delivered year‑on‑year results — where your leadership genuinely shapes both culture and performance? If so, this could be your next exciting career move. As Director of Sales, you will play a pivotal leadership role in driving the commercial success of Holiday Inn M4 J4. Working in close partnership with the Regional General Manager, Regional Director of Sales and wider commercial teams, you will take ownership of the hotel’s total sales performance — defining the commercial strategy, leading delivery of the commercial plan, and embedding a confident, proactive sales culture across the business. This role is about giving people clear direction, shared purpose and belief — ensuring teams understand priorities, feel supported, and are motivated to deliver consistently strong results. The Role • Define and lead the hotel’s commercial strategy, ensuring alignment with brand, regional and LGH objectives, • Own delivery of the total hotel sales budget, driving sustainable revenue growth across all market segments, • Proactively generate new business opportunities, working closely with LGH and brand CRO teams to achieve strong conversion and maximise revenue, • Identify, target and develop local and national B2B and group accounts, using local insight and brand-led campaigns to grow performance year on year, • Develop a strong, confident sales culture across all hotel departments — helping teams understand their role in commercial success and feel engaged in shared goals, • Build trusted relationships with key internal and external stakeholders, raising the hotel’s profile and strengthening long‑term partnerships, • Lead and coordinate the hotel’s marketing strategy, working with LGH Central Marketing and brand partners to maximise visibility, engagement and impact, • Use data and insight to guide decision‑making, ensuring commercial plans remain relevant, market‑responsive and effective Who this role is for You are a confident, commercially driven sales leader with a proven track record of delivering proactive sales growth. You bring the ability to set clear direction, build trust and inspire performance, creating an environment where teams feel focused, motivated and accountable. You will have: • Senior sales leadership experience, ideally within hospitality or a commercial services environment, • Strong success in driving new business, managing key accounts and growing revenue year on year, • A collaborative leadership style with the confidence to influence across departments, • Commercial, strategic thinking supported by strong relationship‑building skills, • A calm, resilient and results‑focused approach in a fast‑paced environment You lead with purpose, balance people and performance, and consistently turn strategy into results.

Criterion Hospitality is a dynamic and growing hotel group based in London, managing a diverse portfolio of properties, including the innovative zedwell hotels, a selection of 4-star boutique hotels, and vibrant rooftop venues. We are committed to providing exceptional guest experiences and achieving strong commercial results. With an ambitious growth strategy and an exciting pipeline of projects, Criterion Hospitality offers a fast-paced and dynamic environment where talented individuals can thrive. We are now looking for a motivated and results-driven Corporate Sales Manager to focus on corporate sales and drive revenue growth across our portfolio. This is a key role for a professional with a strong background in corporate sales, capable of building long-term relationships and securing new business opportunities. This is fully office based role Key Responsibilities: Corporate Sales Development: • Identify and secure new corporate clients, both locally and internationally. Focus on increasing transient corporate bookings and group/conference business to maximise revenue across Criterion Hospitality’s properties. Strategic Account Management: • Build and maintain strong relationships with corporate stakeholders, including travel managers, procurement teams, and event organisers. Ensure high levels of client satisfaction to encourage repeat business and loyalty. RFP and Contract Management: • Manage Requests for Proposals (RFPs) from corporate clients, preparing competitive proposals and negotiating contracts. Ensure proposals align with client needs and the group’s business goals. Maximise Corporate Opportunities: • Increase the visibility and appeal of Criterion’s properties within the corporate travel and events market. Position the group as the preferred choice for business clients by offering tailored solutions and building strong partnerships. Sales Planning and Reporting: • Develop and implement targeted sales strategies to achieve corporate revenue goals. Provide regular reporting on performance, client engagement, and business outcomes to senior management. Collaboration Across Teams: • Work closely with marketing, operations, and events teams to ensure client needs are met and expectations are exceeded. Qualifications and Experience: • At least 3 years’ experience in corporate sales within the hospitality industry, with a focus on group and conference bookings and client relationship management., • Proven success in developing corporate accounts and achieving consistent revenue growth., • Experience managing RFPs and negotiating contracts., • Strong sales, negotiation, and networking skills, with the ability to close deals and build lasting relationships., • In-depth knowledge of the corporate travel and events market, including trends and client requirements., • Excellent organisational skills, with the ability to manage multiple priorities effectively., • A proactive, client-focused approach, with the ability to anticipate needs and deliver tailored solutions.

Hotel Director of Sales for an Ultra-Luxury Wellness Resort – Bali, Indonesia (Business contacts with UHNW in Europe and Americas is requested) This is a rare opportunity to shape the commercial success of a visionary ultra-luxury wellness resort in one of the world’s most sought-after destinations. The role offers the chance to work closely with ownership, influence brand direction, and build a global sales platform from the ground up. We are seeking a highly strategic and relationship-driven Director of Sales to lead the commercial positioning of an ultra-luxury wellness resort in Bali. This pivotal role will be responsible for driving revenue through curated distribution channels, strategic partnerships, and direct relationships with high-value clientele and global travel advisors. Working in close collaboration with the General Manager and Founder, the Director of Sales will play a key role in shaping the resort’s market presence from pre-opening through launch and into ongoing operations. The position requires a refined understanding of ultra-luxury positioning, wellness-focused travel, and bespoke guest experiences, ensuring alignment across brand identity, pricing strategy, and revenue generation. Candidate Profile • 5–10+ years of experience in luxury hospitality sales, with at least 2–3 years in a senior leadership role., • Proven track record in ultra-luxury or high-end boutique hotel/resort environments, ideally with wellness or experiential travel exposure., • Deep knowledge of the global luxury travel ecosystem, including travel advisors, consortia, and curated distribution channels., • Established network of high-value clients, travel advisors, and industry partners., • Strong understanding of key international feeder markets and cultural nuances Key Responsibilities • Develop and execute a comprehensive global sales strategy across all segments, including luxury leisure, wellness retreats, private buyouts, and long-stay experiences., • Establish the resort’s positioning within the ultra-luxury and wellness travel space, ensuring differentiation in a competitive market., • Collaborate with the General Manager and Founder on pricing strategy, brand alignment, and revenue optimization., • Identify and cultivate key feeder markets, including the United States, United Kingdom, Europe, Australia, and Asia., • Build a highly targeted and effective distribution strategy, prioritizing quality over volume., • Drive direct business through bespoke client engagement and tailored sales approaches., • Build, develop, and maintain strong relationships with top-tier travel advisors, agencies, and luxury consortia, including networks such as Virtuoso and similar organizations., • Represent the resort at international trade shows, sales missions, and industry events., • Foster partnerships with wellness practitioners, retreat leaders, and lifestyle brands aligned with the resort’s philosophy., • Lead all sales-related pre-opening activities, including market intelligence, database development, and brand awareness initiatives., • Support the creation of sales tools, collateral, and messaging in line with brand standards., • Ensure a seamless transition from pre-opening to operational sales performance., • Drive revenue growth through strategic account management and proactive sales initiatives., • Monitor market trends, competitor activity, and performance metrics to refine strategies., • Prepare and present regular sales forecasts, reports, and business plans. Skills & Competencies • Strategic thinker with strong commercial acumen., • Exceptional relationship-building and interpersonal skills., • Highly polished communication and presentation abilities., • Entrepreneurial mindset with the ability to work in a pre-opening, evolving environment., • Detail-oriented with a strong sense of brand and guest experience alignment., • Willingness to travel internationally as required. Education & Qualifications • Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred., • Additional certifications or training in luxury sales, wellness tourism, or related disciplines are advantageous. To Apply: Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at steve@renardinternational.com Best regards, Stephen J. Renard President Renard International Hospitality Search Consultants Recipient of the 31st Annual Pinnacle Awards: "Hotelier Magazine, 2019 Supplier of the Year" _ "We use our reputation to help build yours. Celebrating over five decades of Excellence - since 1970" 121 Richmond Street West, Suite 601 Toronto, ON. Canada, M5H 2K1 Tel: (1) 416 364 8325 ext. 228 Fax: (1) 416 364 4924 Email: steve@renardinternational.com Websites: _

Sales team at Copthorne Tara Kensington is growing and they are looking for an experienced and driven Assistant Director of Sales with business acumen to join our fantastic team! As Assistant Director of Sales the role will also focus on revenue growth of the M&E and group business segments from a combination of new, existing and agency relationships, within the Hotel portfolio. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer. As Assistant Director of Sales your key responsibilities include: • Together with General Manager, DOS and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met, • To capture a greater market share and increase revenues in conjunction with all sales resources., • Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share, • Drive and co-ordinate all sales activity to maximise revenue from existing accounts at hotel level, national and international level., • Collaborate with key teams - Hotel Operations, Brand, Revenue, Digital, Graphics & PR to ensure key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences, • To participate in forecasting the hotel business mix, revenues and control mechanisms Essential Skills for Assistant Director of Sales: • A strong team leader, a natural at managing and inspiring others in a way that gets the best out of them, • ·You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together, • A good knowledge of the demands of local market servicing, tracking & contracting (RFP’s), • Experience in account management and building a client base, • Excellent communicator at all levels and have good commercial awareness, • Ability to work on own initiative and to tight timescales when necessary, • Be flexible in their approach and have a positive attitude We offer a benefits package including: • Social Events, Wellbeing and Team Activities, • Training and development, • Travel Card, • Private Medical cover, • Bonus - SIP, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Hotel The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments. Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

We’re looking for a Senior Group Sales Manager to drive group business across three of our London Lifestyle Hotels. This is a pivotal, senior commercial role for a relationship-led, commercially sharp sales professional who thrives in a fast-paced lifestyle hospitality environment and knows how to win, grow, and retain high-value group business. The Role Working closely with the Director of Sales, you will own and shape the Group Sales strategy for our London lifestyle cluster, with a strong focus on corporate, MICE, and creative-led group segments. You’ll manage a portfolio of high-producing accounts while proactively developing new business across domestic and international feeder markets. From prospecting to post-stay follow-up, you’ll oversee the full group sales lifecycle, ensuring a seamless, elevated experience that reflects the DNA of our lifestyle brands. Benefits you’ll receive as Senior Group Sales Manager: • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work uniform, • Travel season ticket loan, Ride to Work Scheme, • Annual Staff parties and events, • Company pension plan What You’ll Be Doing • Driving group room revenue and ADR across the London cluster, • Developing and executing a clear, focused Groups sales strategy, • Managing and growing a portfolio of high-value corporate and leisure group accounts, • Proactively sourcing, negotiating, and converting complex group enquiries, • Building strong partnerships with agencies, TMCs, DMCs, production companies, and corporate bookers, • Representing the hotels at client events, site inspections, FAM trips, and industry functions, • Collaborating closely with Revenue, Marketing, Events, and Operations to maximise performance, • Staying ahead of market trends and competitor activity to spot new opportunities About you: • Proven success in Group Sales within hotels, ideally lifestyle or premium brands, • Strong commercial mindset with a track record of revenue growth and account retention, • Confident relationship builder with excellent negotiation and presentation skills, • Proactive, organised, and comfortable managing complex pipelines, • Strong knowledge of corporate, creative, agency, fashion, or luxury leisure segments Why Join Us? You’ll be part of a dynamic lifestyle hotel cluster in London, with the opportunity to shape group strategy, work with exciting clients, and collaborate across a leading international hospitality group. If you’re commercially driven, creatively minded, and ready to take ownership of a high-impact group sales role - we’d love to hear from you.

We are seeking an experienced and inspiring Executive Chef to lead our kitchen operations and deliver outstanding culinary experiences aligned with the standards of a luxury property. This senior leadership role is responsible for all aspects of kitchen management, food quality, cost control, team development, and guest satisfaction. The successful candidate will combine strong commercial acumen with operational excellence and a passion for developing high performing teams. Key Responsibilities Kitchen Operations & Leadership • Lead, motivate and develop all chefs, cooks and the wider kitchen team, ensuring consistent standards of food quality, presentation and service., • Maintain exceptional standards across all kitchen areas., • Conduct daily briefings and monthly team meetings to ensure effective communication and engagement., • Ensure a positive team culture that promotes pride, professionalism, respect and high employee morale., • Take a proactive approach to performance management, working closely with People and Culture where required. Food Quality & Guest Experience • Consistently deliver food of exceptional taste, quality and presentation that exceeds guest expectations., • Ensure strict compliance with food safety, hygiene and HACCP standards at all times., • Maintain strong awareness of regular guests and encourage repeat business through personalised service., • Anticipate guest needs and deliver service in line with the brand’s Proud values. Financial & Commercial Management • Maximise kitchen profitability through effective cost controls, waste minimisation and stock management., • Oversee ordering, receipt, storage and security of all food items., • Track food costs and support the preparation of departmental budgets, forecasts and performance reports., • Identify and maximise all revenue-generating opportunities. Planning, Strategy & Coordination • Analyse daily and future business levels, including arrivals, events and promotions, ensuring effective forward planning., • Liaise closely with the Director of Sales & Marketing and the F&B Manager on events, promotions and special requirements., • Maintain strong interdepartmental relationships to ensure seamless guest experiences., • Monitor competitor activity and industry trends to maintain a competitive luxury offering. Health, Safety & Maintenance • Ensure all kitchen, back of house and staff dining areas are maintained to the highest standards of cleanliness and safety., • Take responsibility for routine equipment maintenance, reporting wear, damage or issues promptly., • Promote a safe working environment for colleagues and guests in full compliance with health and safety regulations. About You • Proven experience as an Executive Chef or Senior Head Chef in a high end or luxury hospitality environment., • Strong leadership skills with a track record of developing and retaining high performing teams., • Excellent financial, budgeting and cost control expertise., • Creative, trend aware and passionate about food excellence., • Highly organised with the ability to manage multiple priorities in a fast paced environment., • Flexible, professional and committed to continuous personal and professional development., • Excellent communication and interpersonal skills. The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture. Position Overview: As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels. Key Responsibilities: Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools). Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection. Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes. Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences. Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes. Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently. Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics Requirements: • 3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector, • Proven experience with BI tools such as Tableau, Power BI, Looker, or similar, • Proficiency in SQL and data manipulation across various systems, • Strong understanding of data modeling, • Good communication and storytelling skills with a knack for simplifying technical insights, • Demonstrated ability to work independently and proactively solve problems Nice to Have: • Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis,etc), • Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery) Why Join Us? Be part of a rapidly expanding hospitality company with ambitious growth plans. Work with a collaborative and innovative team committed to excellence. Take ownership of revenue strategy at a portfolio level and make a tangible impact.

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview Please note that this role is permanently based in Gibraltar and requires relocation to Gibraltar. This is not a commuting or travel-based position between London and Gibraltar. As part of the relocation package, the Company will cover the cost of accommodation/rent in Gibraltar. We are open to considering candidates currently based in the UK who are willing to relocate for the role. This is a senior strategic role combining overall portfolio management, oversight of insourced property management & facility management operations, and leadership of hospitality initiatives and asset and relationship management of hospitality assets. The Country Manager will drive asset performance, operational excellence, and long-term growth strategies, ensuring that the company maximizes the value and potential of its Gibraltar portfolio. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy,and stakeholder management, and the abilityto deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar,aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Implement and oversee all capex projects on an asset level and well as all commercial plans, • budget preparation Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to COO on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotel or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotel Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future businesss trategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controlsand audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economicand financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotel business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotel Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction,etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotel Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions& Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide inputon potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansionand optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile Experience • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategicasset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, andasset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar market highly preferred Skills & Competencies • Strategic thinker with the ability to translatestrategy into actionableplans, • Commercially astute with P&L oversightand financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfoliosin a dynamic, fast-paced environment, • Right to work in Gibraltar, • English proficiency Personal Attributes • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels, • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’sDay & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our PrivacyPolicy which you can find on https://www.yellowtree.com/uk-gdprrecruitmentpolicy Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color,national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Reservations Manager Holiday Inn London Heathrow M4 J4 | Reopening late 2026 Be the calm, confident voice behind every great stay. As Holiday Inn London Heathrow M4 J4 prepares to reopen, we’re building a brilliant team to bring the hotel back with energy, warmth, and standards we can be proud of. We’re looking for a Reservations Manager who loves pace, thrives on detail, and knows how to turn enquiries into bookings — while keeping service genuinely human. What you’ll be doing You’ll lead the Reservations function day-to-day and help shape how we welcome guests from the very first interaction. Expect variety, ownership, and the chance to make a real impact as we relaunch. • Driving conversion — turning calls, emails and enquiries into confirmed bookings, • Managing rates, availability and inventory with a sharp eye for detail (working closely with Revenue and Front Office), • Keeping reservation systems accurate, tidy and up to date so reporting and decisions are always based on clean data, • Handling escalations with calm professionalism and finding solutions that protect both guest experience and revenue, • Supporting forecasting, reporting and day-to-day trading decisions through strong reservations insight, • Building great working relationships across the hotel so the guest journey is seamless from booking to check-out What we’re looking for You don’t need to tick every box — but you should bring confidence, hospitality know-how, and the instinct to improve things. • Proven experience in hotel reservations (and ideally supervising or managing a team), • Strong understanding of reservations standards, pace, and the importance of accuracy, • Commercial instinct — you care about conversion, not just call handling, • Comfortable working with PMS / reservations systems and reports (training can be provided where needed), • A coaching mindset: supportive, clear, consistent, and fair, • Organised, calm under pressure, and proud of doing things properly Why join us for the relaunch? Because opening (or reopening) a hotel is special. It’s a chance to shape culture, set standards, and build something people want to be part of — from day one. • A key role in a high-profile hotel relaunch, • Real scope to improve processes and shape how reservations “feels” for guests and colleagues, • A supportive team environment with development opportunities as the hotel grows

Hotel Director of Sales for an Ultra-Luxury Wellness Resort – Bali, Indonesia (Business contacts with UHNW in Europe and Americas is requested) This is a rare opportunity to shape the commercial success of a visionary ultra-luxury wellness resort in one of the world’s most sought-after destinations. The role offers the chance to work closely with ownership, influence brand direction, and build a global sales platform from the ground up. We are seeking a highly strategic and relationship-driven Director of Sales to lead the commercial positioning of an ultra-luxury wellness resort in Bali. This pivotal role will be responsible for driving revenue through curated distribution channels, strategic partnerships, and direct relationships with high-value clientele and global travel advisors. Working in close collaboration with the General Manager and Founder, the Director of Sales will play a key role in shaping the resort’s market presence from pre-opening through launch and into ongoing operations. The position requires a refined understanding of ultra-luxury positioning, wellness-focused travel, and bespoke guest experiences, ensuring alignment across brand identity, pricing strategy, and revenue generation. Candidate Profile • 5–10+ years of experience in luxury hospitality sales, with at least 2–3 years in a senior leadership role., • Proven track record in ultra-luxury or high-end boutique hotel/resort environments, ideally with wellness or experiential travel exposure., • Deep knowledge of the global luxury travel ecosystem, including travel advisors, consortia, and curated distribution channels., • Established network of high-value clients, travel advisors, and industry partners., • Strong understanding of key international feeder markets and cultural nuances Key Responsibilities • Develop and execute a comprehensive global sales strategy across all segments, including luxury leisure, wellness retreats, private buyouts, and long-stay experiences., • Establish the resort’s positioning within the ultra-luxury and wellness travel space, ensuring differentiation in a competitive market., • Collaborate with the General Manager and Founder on pricing strategy, brand alignment, and revenue optimization., • Identify and cultivate key feeder markets, including the United States, United Kingdom, Europe, Australia, and Asia., • Build a highly targeted and effective distribution strategy, prioritizing quality over volume., • Drive direct business through bespoke client engagement and tailored sales approaches., • Build, develop, and maintain strong relationships with top-tier travel advisors, agencies, and luxury consortia, including networks such as Virtuoso and similar organizations., • Represent the resort at international trade shows, sales missions, and industry events., • Foster partnerships with wellness practitioners, retreat leaders, and lifestyle brands aligned with the resort’s philosophy., • Lead all sales-related pre-opening activities, including market intelligence, database development, and brand awareness initiatives., • Support the creation of sales tools, collateral, and messaging in line with brand standards., • Ensure a seamless transition from pre-opening to operational sales performance., • Drive revenue growth through strategic account management and proactive sales initiatives., • Monitor market trends, competitor activity, and performance metrics to refine strategies., • Prepare and present regular sales forecasts, reports, and business plans. Skills & Competencies • Strategic thinker with strong commercial acumen., • Exceptional relationship-building and interpersonal skills., • Highly polished communication and presentation abilities., • Entrepreneurial mindset with the ability to work in a pre-opening, evolving environment., • Detail-oriented with a strong sense of brand and guest experience alignment., • Willingness to travel internationally as required. Education & Qualifications • Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred., • Additional certifications or training in luxury sales, wellness tourism, or related disciplines are advantageous. To Apply: Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at steve@renardinternational.com Best regards, Stephen J. Renard President Renard International Hospitality Search Consultants Recipient of the 31st Annual Pinnacle Awards: "Hotelier Magazine, 2019 Supplier of the Year" https://www.hoteliermagazine.com/2019-pinnacle-awards-renard/ "We use our reputation to help build yours. Celebrating over five decades of Excellence - since 1970" 121 Richmond Street West, Suite 601 Toronto, ON. Canada, M5H 2K1 Tel: (1) 416 364 8325 ext. 228 Fax: (1) 416 364 4924 Email: steve@renardinternational.com Websites: www.renardinternational.com www.renardnewsletter.com www.renardglobalmanagement.com

Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world thoughtful design and interesting use of space is at the core of everything we do. Our diverse portfolio of award-winning properties includes Riggs and Lyle in Washington DC, the Pulitzer and Kimpton de Witt in Amsterdam, Sea Containers London and One Hundred Shoreditch in London and most recently, Hotel Park Ave in New York. Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results. With additional properties being added to our portfolio in the near future, this is a fantastic time to join Lore Group. The Role We are looking for a detail-oriented and proactive Distribution Manager to join our central London hub office, supporting the Revenue teams of our global portfolio. This is a group-wide role responsible for managing Lore Groups online distribution ecosystem, ensuring optimal performance across all channels while driving both ...

We are recruiting on behalf of a prestigious five-star hotel and resort set within stunning countryside just outside London. Our client is seeking an experienced Events Sales Manager to drive revenue through the sale of a diverse range of indoor and outdoor event spaces. This is a fast-paced and exciting role where you will manage incoming enquiries, convert business across corporate events, weddings, and private celebrations, and oversee the events diary to maximise occupancy and revenue, including associated accommodation. Key Responsibilities • Respond to enquiries and convert event sales across multiple segments, • Manage and optimise the events diary in line with pricing strategies, • Build strong relationships with clients and internal departments, • Coordinate with operations, kitchen, and front-of-house teams to ensure seamless delivery, • Manage multiple events simultaneously with strong organisation and attention to detail About You • Proven experience in hospitality or events sales, • Strong organisational and administrative skills, • Excellent communication and relationship-building abilities, • Experience managing a busy sales pipeline or diary, • Knowledge of systems such as Delphi is desirable, • Driven, proactive, and commercially focused <...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A World of Rewards • Competitive salary, • Free and healthy meals when on duty, • Grow your Career! - Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com), • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover Modern and inclusive Team Member's areas As Reservations Manager you will manage the day to day running of the Reservations department, maximising revenue opportunities in the areas of individual reservations, dri...

Due to continuing refurbishment and expansion we are now looking for a passionate, experienced and enthusiasticSales Managerto grow accommodation revenues at Theobalds Park Hotel and Spa, in Cheshunt, Hertfordshire. This Hotel Sales Manager position focuses on securing and developing new business, maximising sales performance and nurturing strong partnerships with key client accounts. This role will grow the hotel's lcient network in corporate accounts alongside working with the Events team to secure further meetings, events, corporate and private dining bookings; growing overall revenue of site. Theobalds Hotel; 140 room Mansion House, Ridings and hub, set across 54 acres in a glorious position just outside Cheshunt. Having taken over the site just over a year ago, we're a moment away from launching the fully refitted and refurbished Health Club, and gradually working our way methodically around the accommodation to update and fit out the phenomenal buildings and grounds. Our ideal HotelSales Managercandidate will have solid experience within the hospitality industry, with proven sales background, successfully selling products to corporate clients. As theSales Managerfor Theobalds Hotel you will work closely with both the Hotel'...

Senior Sales Manager MICE We have an amazing opportunity for a Senior Sales Manager MICE to join our Sales & Marketing team. The Senior Sales Manager - MICE is responsible to achieve and exceed the given target for the Groups/Events business. You will actively handle a portfolio of the hotels TOP MICE Account Management incl. national and international relations. You will under the guidance of Director of Sales & Events implement all the sales activities and action plans outlined in the marketing plan of the hotel and maximizes business opportunities in his/her area of responsibility. What we are looking for? We are looking for someone with a pleasant & welcoming manner. Experience in a luxury 5* hotel. Experience in Sales Functions, Revenue Management, Marketing planning. Flexible & adaptable to different working conditions. Computer ...

Sales team at Copthorne Tara Kensington is growing and they are looking for an experienced and driven Assistant Director of Sales with business acumen to join our fantastic team! As Assistant Director of Sales the role will also focus on revenue growth of the M&E and group business segments from a combination of new, existing and agency relationships, within the Hotel portfolio. At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer. As Assistant Director of Sales your key responsibilities include: • Together with General Manager, DOS and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met, • To capture a greater market share and increase revenues in conjunction with all sales resources., • Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share, • Drive and co-ordinate all sales activity to maximise revenue from existing accounts at hotel level, national and international level., • Collaborate with key teams - Hotel Operations, Brand, Revenue, Digital, Graphics ...

SALES & MARKETING MANAGER LONDON GLOBAL BRAND. ICONIC VENUES. SALES-LED HOSPITALITY. Whats in it for you? • Salary £45,000£50,000, • Performance-based bonus, • 25 days holiday plus public holidays, • Generous food and retail discounts, • International hotel discounts, • Clear progression within a globally recognised hospitality group Who are they? A globally recognised, high-energy hospitality brand with two flagship Central London venues. Known for delivering unforgettable guest experiences and hosting everything from corporate events to large-scale group bookings, these venues sit at the heart of Londons entertainment and business scene. What youll get up to • Driving MICE, corporate, trade show and group booking revenue across the London market, • Building and nurturing relationships with agencies, corporates and key local partners to maximise repeat and referral business., • Owning the full sales cycle from prospecting and pitching to CRM management and conversion., • Working closely with venue leadership to align sales strategy with operational delivery and guest experience., • Keeping a sharp eye on market trends, competitor activity and local opportunities to ensure the venues stay commercially competitive and visible. Sound great? Please apply below. Not for you but still looking for ...

Opening in Autumn 2026, Hyde & Seekwill join Marriotts Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswaters bohemian spirit, a local oasis for those who love creativity, character, and connection. Were building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? Were looking for a storyteller, a connector of people, a curator of moments, a dreamer with commercial flair. Our London home is not just a hotel its a living, breathing canvas of culture and creativity. Key Responsibilities of Sales Manager Develop and implement sales strategies to maximise room revenue, events, F&B and other hotel services. Achieve monthly, quarterly, and annual sales targets and revenue goals as defined by the Director of Sales & Marketing (DOSM). Contribute to the hotels Sales & Marketing Plan, Sales Action Plans and revenue forecast. Build and maintain strong relationships with corporate clients, travel agents, tour operators, event planners, and key accounts. Conduct sales calls, site inspections, ho...

M&E & Outlets Manager Copthorne Tara Hotel Kensington £45,000 per annum Copthorne Tara Hotel Kensington is looking for a dynamic and commercially minded M&E & Outlets Manager to lead the operational delivery of meetings, conferences, and events while supporting our vibrant restaurant outlets. This exciting leadership role focuses primarily on Meetings & Events, ensuring flawless execution of conferences, banquets, and private events while driving revenue through proactive upselling and strong operational leadership. During quieter event periods, you will also support the operations of our outlets, including Green Stag and Bugis Kitchen, ensuring service excellence across the hotel. Key Responsibilities • Plan, coordinate, and oversee all meetings, conferences, and events, • Lead the operational execution of banqueting services, • Drive revenue through upselling and cross-selling opportunities, • Coordinate closely with the Sales & Events team to ensure seamless event delivery, • Lead and motivate the M&E operational team, • Ensure outstanding guest service and event execution, • Support outlet operations when required to maintain service excellence Requirements What We Are Looking For • Strong operational experience within Meetings & Events or Food & Beverage, • Excellent leadership and org...

At Treehouse Hotel London, we create uplifting, fun and memorable experiences for our guests and team members alike. We are looking for individuals who bring energy, creativity and personality to everything they do, whilst delivering exceptional commercial results and guest experiences. As part of our commercial team, you will play a key role in driving revenue through proactive sales activity, developing strong client relationships, and positioning Treehouse Hotel as a leading destination for corporate and group business in London. We are currently looking for Sales Manager Corporates and Groups to join our unique and one of the most popular properties in central London, Treehouse Hotel London. This role will focus on identifying and developing key corporate accounts, agencies, consortia, TMCs, and group opportunities through direct sales activity, networking, client engagement, and relationship management. The successful candidate will actively promote the hotel within the London market, conduct sales appointments and site visits, attend networking and industry events, and work closely with Director of Sales, Revenue, Reservations and Operations teams to maximise occupancy, ADR and overall commercial performance. We are looking for a highly motivated and commercially driven individual with strong knowledge of the London hotel market and a proactive approach to sales generation. Hospitality Star...

Salary - Competitive salary We are currently recruiting for a Sales Manager to join our Truly Talented team. To proactively generate new business and grow revenue for the hotel by identifying, developing, and converting corporate, group, and event opportunities. The Sales Manager will actively prospect within the market, build strong client relationships, and work closely with internal teams to maximise occupancy, rate, and ancillary spend. Key Responsibilities Proactive Sales & New Business Development • Proactively source new corporate, group, and meeting & events business within the market., • Identify and target new accounts and opportunities through market research, networking, site visits, sales calls, and familiarisation trips utilising tools such as Agency360 as a core new business intelligence tool., • Respond to and follow up on all sales enquiries in a timely and professional manner, converting opportunities into confirmed business., • Actively manage a personal sales pipeline, ensuring accurate forecasting and opportunity tracking. Account Management & Relationship Building • Build and maintain strong relationships with key accounts, travel advisors, local businesses, agencies, travel management companies, and event planners. • Manage and grow a portfolio of existing accounts to maximise revenue and repeat business., • Conduct regular client meetings, hotel show rounds, and ho...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A World of Rewards • Annual Salary ranging from £35000 to £38000, • Free and healthy meals when on duty, • Grow your Career! - Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com), • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Modern and inclusive Team Member's areas A Regional (Divisional) Groups, Conference, and Events Sales Manager will maximise revenue opportunities in the areas of group reservations, confer...

Job precis: This UK based hotel management company are seeking a Cluster Revenue Manager who can hit the ground running and drive revenues across two branded hotels in west London. The Cluster Revenue Manager with be the key driver of optimising bedrooms and meetings and events revenue for the three properties through utilization and analysis of effective revenue and rate management strategies and techniques. The Role of the Cluster Revenue Manager Produce day-by-day Rooms forecast and a weekly M&E forecast. Produce a detailed budget plan on an annual basis. Review hotels daily pricing and pace of demand. Ensure hotels grow RGI% ahead of competitor set. Develop, implement and execute strategic action plans to drive hotel revenue performance. Own rate strategy and pricing, ensuring relevance to the competitor set considering local strategies. Effectively communicate with key stakeholders. Prod...

Are you interested in progressing your career in Sales and looking for a new challenge? The Sirius Hotel Group is seeking an enthusiastic Group Sales Manager to join our growing team, creating personalised experiences to mirror our guests onsite experience. The Sales & Groups Executive will act as an Ambassador of The Resident & Four Points Flex by Sherton Brands. The Sirius Hotel Group is a specialist Hotel Management Company, that manages two hotel brands; The Resident in London, Edinburgh and Liverpool and Marriott International's Four Points Flex by Sheraton brand in Cardiff, Newcastle, Dundee and Edinburgh. As Group Sales Manager, you will lead the sales function with a focus on delivering exceptional results in revenue growth, profitability, and customer satisfaction. You will oversee effective enquiry management for corporates and groups, drive the preparation of proposals, lead negotiations, and convert opportunities into successful business outcomes while maximising yield and profitability. As an ambassador for The Sirius Hotel Group and the brands managed by thecompany, you will create and promote personalised experiences that reflect the onsite guest journey, ensuring the brands values are communicated and upheld. You will play a pivotal role within the commercial team, contributing to the achievement of budgeted revenues across all market segments and driving the organisation towar...

JOB SUMMARY The Manager, Business Development (Spanish Speaking) is responsible to grow the Homes & Villas by Marriott Bonvoy (HVMB) business across assigned international markets. The role will prospect, qualify, sell to and vet Home Management Companies (HMCs) to partner with HVMB. To accomplish this, the Manager will build and manage a sales funnel and implement an effective sales strategy to meet monthly and annual goals. Success in the position requires working at a fast pace, employing problem solving and project management skills to onboard partners to meet individual goals and contribute to team goals on revenue and quality. CANDIDATE PROFILE Education and Experience Required • 3-year degree from an accredited university in Business Administration, Marketing, or related subject and 3+ years of experience in business development, hotel industry, vacation rental industry or other relevant business experience, demonstrating a pattern of exceptional performance; OR, • 5+ years of relevant professional experience business/partnership development, hotel industry, or related function, demonstrating progressive career growth and pattern of exceptional performance., • Demonstrated ability of strong sale knowledge/sales fun...

Company Description Were looking for a Reservations Agent to provide brilliant & genuinely helpful customer service for every guest looking to stay in our London Hoxton hotels. London is where it all began for Hox, and our four sites; The Hoxton, Shoreditch, Holborn, Southwark and Shepherds Bush embody the Hoxton mood perfectly. Set across a series of lively, interesting city neighbourhoods, our London hotels are packed with individual design vibes; whether were reviving existing buildings or creating exciting new spaces. Job Description What youll do • Manage new and existing individual rooms reservations through telephone, email and website reservations, • Anticipate needs and proactively provide solutions so that our guests expectations are not only met, but exceeded, • Keep an eye on our booking channels, • Maximise revenue and identify sales opportunities, • Work with corporate clients/bookers and agents, • Anticipate needs and proactively provide solutions so that our guests expectations are not only met, but exceeded., • Communicate with the Front Office Team or Restaurants Teams to facilitate the guests stay, • Step in for the Reservations Supervisor or Manager when neededQualifications What we're looking for... • A previous experience in hotel reservations is pref...

Are you passionate about hospitality and driven by revenue performance? Were looking for a proactive and commercially sharp Regional Revenue Manager to lead strategy across a number of hotels within a multi-branded portfolio of UK hotels. You will take full ownership of revenue management across all profit centres, using dynamic pricing, demand forecasting, market analysis, and performance optimisation to consistently outperform competitors. Youll lead commercial strategy meetings, collaborate closely with the wider commercial team, and make data-driven decisions that maximise revenue. What Youll Bring • Strong hotel revenue management experience, • Curiosity and confidence to challenge the status quo, • Expertise in forecasting, budgeting, and pricing strategy, • Proficiency with optimisation tools, • Solid knowledge of distribution channels and PMS systems, • Excellent analytical, communication, and collaboration skills, • Worldclass stakeholder management skills This is a great opportunity for a strategic, hands-on revenue professional who thrives on driving results in a supportive and values-driven hotel group. AMRT1_UKCT ...

The Company An international hotel companyseeking a Cluster Revenue Manager to manage revenue for up to 3 hotels across the companys portfolio. Benefits you will receive as Cluster Revenue Manager: • Bonus 10%, • Car Allowance, • Pension, • Healthcare for you and family, • Dental & Life Assurance, • Worldwide discounts, • Home working 2 days a week after 6 months, • Optionto work from anywhere in the world for 20 days a year, • 33days holiday incl. bank holidays The Cluster Revenue Manager will • Maximiserevenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures., • Drive the continued development and growth of customer service standards, revenue, and profits from multiple hotels., • Deliver the companys mission relating to profit, people, customer, and quality., • Have experience of OnQ, Ideas, etc, • Reporting to a Senior Cluster Revenue Manager,you will hold key relat...

We are recruiting on behalf of a prestigious five-star hotel and resort set within stunning countryside just outside London. Our client is seeking an experienced Events Sales Manager to drive revenue through the sale of a diverse range of indoor and outdoor event spaces. This is a fast-paced and exciting role where you will manage incoming enquiries, convert business across corporate events, weddings, and private celebrations, and oversee the events diary to maximise occupancy and revenue, including associated accommodation. Key Responsibilities • Respond to enquiries and convert event sales across multiple segments, • Manage and optimise the events diary in line with pricing strategies, • Build strong relationships with clients and internal departments, • Coordinate with operations, kitchen, and front-of-house teams to ensure seamless delivery, • Manage multiple events simultaneously with strong organisation and attention to detail About You • Proven experience in hospitality or events sales, • Strong organisational and administrative skills, • Excellent communication and relationship-building abilities, • Experience managing a busy sales pipeline or diary, • Knowledge of systems such as Delphi is desirable, • Driven, proactive, and commercially focused

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions - one day we are busy looking after a family on vacation visiting London, the next day a world's famous sports team or music artist. But every day we are busy creating lasting memories. A WORLD OF REWARDS: • Free and healthymeals when on duty, • Grow your Career, • Personal Development programmes designed to support you at every step of your career, • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Modern and inclusive Team Member's areas As an Assistant Groups, Conference and Events Sales Manager, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The Assistant GC&E Sales Manager will develop the Team throu...

Distribution Support Executive Keeping hotels connected. Solving problems fast. Making revenue flow. Join us as a Distribution Support Executive, where you'll be the go to expert keeping our hotel systems connected, optimised, and performing at their best. You'll provide first-line support for connectivity issues across EMMA CRS and our Channel Manager, tackling everything from rate parity challenges and overbookings to failed messages and system outages. Your work directly impacts hotel visibility, bookings, and revenue across all distribution channels. This is a hands-on, fast-paced role for someone who loves troubleshooting, digging into root causes, and making things work better. Benefits: • 30 days of holiday per year - including bank holidays, increasing with years of service, • PPHE and Radisson Hotel discounts, • Food and Beverage discounts at our restaurants and bars, • Benefit Hub - Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice and 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan,, • Ride to Work Scheme<...

Event Sales Manager Location: Watford, Hertfordshire Salary: £32,235 + benefits My client is a hotel and events destination set just outside London. They are now seeking an Event Sales Manager to join the team and drive revenue across a diverse portfolio of events. This is a fast-paced, client-facing role responsible for managing incoming enquiries, converting business and overseeing the events diary to maximise revenue across meetings, corporate events, weddings and private celebrations. You will work closely with multiple departments across the venue, ensuring a seamless client journey from enquiry through to event delivery. Key Responsibilities • Manage and respond to incoming event enquiries, converting opportunities into confirmed bookings, • Oversee and manage the events diary to maximise space utilisation and revenue, • Sell a range of event spaces for corporate, private and wedding events, • Build and maintain strong relationships with clients and key stakeholders, • Work closely with operations, kitchen and front-of-house teams to ensure smooth delivery, • Follow pricing guidelines and contribute to revenue optimisation, • Manage multiple events simultaneously, ensuring accuracy and attention to detail, • Maintain CRM sys...

The Assistant Front Office Manager will support the smooth running and objectives of the Front Office department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As an Assistant Front Office Manager you'll be the backbone of the team as you'll be working with the Front Office Manager to inspire and motivate your colleagues, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be supervising the Front Office operations and ensuring that all guests' needs are met: you've got their backs from arrival through to departure. If you're our ideal Assistant Front Office Manager, you will: • Make suggestions to maximise our guest care strategies, • Maximise revenue by supporting with upselling, • Coach and train new team members to help them reach their full potential, • Work alongside the Front Office Manager to bring proactive solutions to the table, • Bring your positive energy to work with you every day ...

The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London's West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London. What you'll be doing As Cluster Sales Manager, you will be a driving force in maximizing revenue across our hotels by developing and executing effective sales strategies. Your primary focus will be on building strong relationships with clients, understanding their unique needs, and providing tailored solutions that align with our commitment to delivering exceptional hospitality experiences. You will lead efforts to identify new business opportunities while nurturing existing accounts to ensure long-term success. In this role, you will collaborate closely with your team and other departments to ensure seamless service delivery. Your strong analytical skills will enable you to assess market trends, track performance metrics, and provide insights that inform strategic decisions. As a leader, you will mentor and develop your team member...

At Miiro, we believe theres a better way to travel more thoughtful, more personal, and rooted in the neighbourhoods we call home. At Templeton Garden, that means creating brilliantly considered stays that leave guests inspired and wanting more. Were looking for a Director of Sales to lead the commercial charge for our flagship London hotel in Earls Court a key opening for the Miiro brand. Working closely with the General Manager and Head of Sales, youll own and deliver a multi-segment sales strategy across rooms, F&B and events. Youll be the face of the brand in London, building meaningful relationships, unlocking new business, and driving performance across all channels. What youll be doing: Driving a clear, focused sales strategy across corporate, leisure and MICE Building strong client relationships and growing market share Leading sales activity on the ground and representing the brand externally Collaborating with marketing, revenue and operations to maximise results Supporting launch activity and positioning Templeton Garden as a West London destination What were looking for: Proven sales leadership experience within the London hotel market Strong commercial instinct with a track record of delivering results A natural relationship builder with energy, presence and credibility Comfortable in a fast-moving, entrepre...

We are currently looking for an experienced and motivatedReservations Manager to join our team atThe Stafford London Hotel. The Reservations Manager is responsible for overseeing the reservations and booking process, as well as managing a team of reservation agents. They will ensure the team run an efficient and accurate reservation procedure, whilst optimising occupancy rates, and deliver exceptional service to our guests. About The Stafford London Situated just off Piccadilly, in the heart of historic St Jamess, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? • Provide daily reports of reservation performance, occupancy rates, and revenue generated., • Lead and manage a team of reservation agents, providing guidance, training, and performance evaluations., • Oversee the entire reservation process, from receiving inquiries and booking requests to confirming reservations and handling cancellations., • ...

Edwardian Hotels London is seeking a Floor Manager for the May Fair Bar at the 5 Star May Fair Hotel. This role involves overseeing bar operations, achieving revenue and customer satisfaction goals, and leading the food and beverage team.