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Job Description Escalator Engineer Night Jobs - Greater London - at Stannah – Join Our Team!Salary Up to £76,000 (incl OTE) based on skills and experience levelStannah have recently been awarded the Lift and Escalator contract with Network Rail. This is a fantastic opportunity for us to grow this area of the business and has created jobs within our company.Are you an experienced Escalator Engineer looking for an exciting job at market-leading family-run business? Stannah, a global leader in the Lift Industry is looking to recruit skilled Escalator Engineers.This job covers key stations within Greater London, Gatwick and Stansted, allowing you to work with a diverse range of escalators and moving walkways.Working hours: Night Shift, 4 on 4 off working pattern (12-hour shifts with 45 minutes unpaid break).Why Join Stannah:Industry Leadership: Stannah is a trusted name in the lift industry, known for innovation, safety, and commitment to quality.Competitive Compensation: In addition to a market-aligned base salary, you'll receive a standby allowance and call-out payment.Comprehensive Benefits: Enjoy benefits such as a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and a Simply Health Cash Plan to help cover your health expenses.Generous Holiday Entitlement: 20 days of holidayCareer Growth: We offer opportunities for career advancement, ongoing training, and development.Autonomy: You'll manage on site works, building relationships with client staff and key stakeholders as the face of StannahEscalator Engineer Responsibilities:Conduct maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers.Ensure high standards of service delivery, safety, and customer care.Perform effective risk assessments and maintain site log cards during every visit.Participate in our on-call rota to cover holiday.Please see full job description here: Escalator Engineer Job Description Qualifications Escalator Engineer Requirements :Qualifications: NVQ Level 3 in Escalator Engineering or equivalent.Experience: Proven experience working on escalators and moving walkways.Driving License: A valid UK driving license is essential for this role. Additional Information If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!Whether you're seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the "Apply Now" button to send your CV or contact us for further information.Benefits Include:Market Aligned Salary, paid on a monthly basisProfit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits20 days holidayHoliday scheme to buy extra days’ annual leavePension Scheme. Matched contribution/salary sacrificeSimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and moreLife Assurance SchemeLong Service award scheme, with holiday benefitCompany Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and moreEmployee Assistance Programme. A workplace initiative to support and enhance well-beingEnhanced maternity and paternity provisionCompany Vehicle#NWRStannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role.Appropriate right to work must be held by applicants. Sponsorship is not available.PandoLogic. Keywords: Maintenance Engineer, Location: London, ENG - SE25 5PY

Project Delivery Engineer Jobs in North London at Stannah - Join Our Team! Lift Industry Experience Required Stannah’s Platform Lifts and Microlifts division is looking for someone who is experienced in the Lift industry to oversee site readiness and support installations across North London, the M25, and surrounding areas. You’ll manage on‑site progress, work closely with site and Operations teams, and provide technical guidance to ensure smooth, efficient lift installations. Strong knowledge of construction environments, the ability to read technical drawings, and a confident, customer‑focused approach are essential. As you may be the first Stannah representative on site, professionalism and clear communication matter. A company vehicle is included, and a DBS check will be required If you’re ready to take the next step in your lift engineering career, we’d love to hear from you Working hours: Monday to Friday 8:00 to 16:45. Project Delivery Engineer Responsibilities • Act as the main point of contact for customers, building strong relationships, offering expert advice, and ensuring satisfaction throughout the project lifecycle, • Manage the full project lifecycle including planning, scheduling, execution, and closure, ensuring projects are delivered on time, within scope, and within budget while coordinating with internal teams and external contractors, • Champion health and safety across all project activities, ensuring compliance with company policies and legal standards, and liaising with the H&S Manager to address customer queries, • Conduct site visits and audits to confirm readiness, monitor subcontractor performance, check installation quality, and provide technical guidance on fixing points, pump locations, and builders’ work, • Maintain accurate project documentation and site reports, provide regular updates to stakeholders, and identify opportunities to improve processes and enhance project delivery. Please see here for full Job descriptio___ Project Delivery Engineer Requirements • Construction or Lift qualification (Min NVQ Level 2), • Strong understanding of construction sites, building processes, and technical drawings, • Proven experience in project management within construction or lift installation. Additional Information Are you an experienced Lift Engineer or seeking the next step in your career in project management as a Project Delivery Engineer? Perhaps you already have proven experience working as a Project Engineer, or in a similar engineering role, and are now eager to take on a new challenge in the North London , M25 corridor . This is an excellent opportunity to join a dynamic team where you will play a key role in delivering projects successfully, ensuring quality standards are met, and contributing to the growth of the business. If you are motivated, detail-oriented, and passionate about engineering project delivery, we would love to hear from you. To apply, simply click the “Apply Now” button or get in touch with us directly for further information. Company Benefits: • Competitive Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Vehicle

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a Membership Coordinator to join us Jumeirah Carlton Tower in The Peak Spa. The main duties and responsibilities of this role: • Act as a primary point of contact for members, responding promptly and professionally to inquiries, requests, and feedback., • Assist with onboarding new members, ensuring they feel welcomed and informed about the benefits, events, and community ethos., • Support the coordination and communication of member events, activities, and experiences., • Build and maintain positive relationships with members, ensuring a warm, personalised, and consistent level of service. Greeting by name where possible., • Maintain accurate and up-to-date member records on MRM, Book4time and Sales Reconciliation sheet., • Prepare reports and data summaries for the Membership Manager, including engagement metrics, renewals, and event participation. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Similar experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

We’re on the lookout for driven and ambitious individuals with a passion for sales and relationship-building in the travel and hospitality industry. If you thrive in a fast-paced, international environment and enjoy working with partners and markets, this could be the perfect opportunity for you! The role is open to candidates based in London or Bucharest, if you’re ready to grow your career and make an impact, we’d love to hear from you! The Company “People don’t take trips – trips take people” … … and we’re in the business of planning and organising trips all over the globe for almost half a million travellers each year. We’re G2 Travel, a wholesale tour operator based in Hong Kong. Through a network of offices spanning Asia, the Middle East, Europe and North America, they consistently deliver on promises to make holiday dreams come true. Our Customer Operations Centre is based in Bucharest (Romania) where a highly experienced team of professionals work hard to support the needs of the G2 business and its customers. We’re not a corporation and don’t behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed. We believe that work should be enjoyable, stimulating and fun! The Department The team is responsible for providing innovative and timely solutions to the market's travel needs, as well as ensuring a high level of customer service. The team is focused on implementing sales activities, improving operational efficiency, and expanding business opportunities throughout the country. The Role As a Market Executive, you will play a key role in supporting our sales team, maintaining and growing client relationships, and contributing to departmental sales targets. You’ll handle client inquiries, prepare quotations, and ensure that client needs are met efficiently and effectively. This position combines both client-facing and operational responsibilities, ideal for someone who enjoys a varied, dynamic, and growth-oriented role. Key Responsibilities: • Develop and maintain strong client relationships through calls, emails, and face-to-face meetings., • Travel as required to meet clients and foster long-term partnerships., • Prepare and issue quotations, following up to convert leads and achieve sales targets., • Manage and prioritize incoming group inquiries, ensuring timely and accurate responses., • Monitor budgets, manage hotel options, and ensure all deadlines are met., • Support operational tasks to ensure seamless service delivery., • Liaise with the accounts department to assist with credit control queries., • Collaborate across departments to handle customer requests promptly and resolve issues efficiently. The Requirements • Drive business development initiatives to identify and pursue new opportunities for growth., • Previous experience in sales or tour operations (B2B or B2C) preferred., • Strong customer service orientation and excellent interpersonal skills., • Ability to work effectively under pressure and meet tight deadlines., • Flexible and adaptable in a fast-paced, dynamic environment., • Strong organizational and time management skills., • Excellent problem-solving abilities and attention to detail., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Fluent in written and spoken English. Why Join Us? • Opportunity to grow into a fully independent Market Executive role with increasing autonomy and client ownership., • Supportive, international, and dynamic team culture where your ideas and contributions are valued., • A balanced role combining client-facing sales and hands-on operational involvement, offering great variety day to day., • Travel opportunities to build and strengthen client relationships. If you are a proactive individual with a passion for sales and building lasting client relationships, we invite you to apply and take the next step in your career with us.

Position: Bar Supervisor Department: Food and Beverage Reports to: Bar Manager What will I get? • Competitive salary ranging from £44,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Increased holiday allowance with length of service, • Complimentary meal while on duty, • HSF Health Plan*, • Dental cost reimbursement, • Optical cost reimbursement, • Complimentary coverage for your partner and children, • High street and grocery shopping discounts, as well as discounted cinema tickets and more., • Gym membership discounts., • Access to a 24/7 GP advice line and counselling services, including support for dependents., • Learning and development opportunities., • Contributory pension scheme* What will I be doing? As a Supervisor (Restaurant & Bar) at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests while maintaining the seamless operation and financial success of the restaurant, bar, and in-room dining services. You will collaborate closely with our team to enhance guest satisfaction and foster a culture of continuous improvement. This role demands excellent communication skills, a customer-focused mindset, and the ability to cultivate positive relationships. Operational Management: • Assist in the comprehensive management of restaurant, and in-room dining services., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Monitor compliance with health, safety, sanitation, and alcohol awareness standards. Managing Restaurant IRD: • Engage in show rounds, daily briefings, and debriefs., • Interact with hotel guests and VIPs, providing VIP reports to the Executive Management Team., • Coordinate and facilitate staff training, including regular tastings. Financial Performance Management: • Meet established cost of sales targets., • Analyse financial data to support decision-making and forecast potential revenues and costs., • Exercise cost control measures while maintaining service standards. Health and Safety Management: • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Attend and stay updated on mandatory training and legislative changes. Staffing and Team Development: • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture both management and hourly employees., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 2 years of experience in a similar role within a luxury property (pre-opening experience is highly desirable)., • Excellent knowledge of wines and champagne., • Strong upselling skills and customer service know-how., • Outgoing personality with a passion for creating unique experiences., • Stay informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

Exciting opportunity for a Director of Sales to join a family-style business, managing the sales for three 5* London boutique hotels. This position will be responsible for driving the sales strategies and achieving revenue targets, managing key accounts for the London properties. Responsibilities - • To create in collaboration with the Cluster General Manager, an annual sales plan linked to forecasted budgets and dynamic forecasts and to take full ownership of hotel sales strategies., • Proactively uncover new prospects for the London hotels and maximise conversion of business in line with the hotel’s budgetary goals., • Organise and plan client meetings, fam trips, site inspections, sales blitzes, mailings, giveaways, and other new creative activities to establish and maintain a healthy client relationship and generate business., • Conduct market research and analysis to identify market trends, competitor activities, and customer preferences, adapting sales strategies accordingly., • Manage and continue to develop a sales team of 3. The ideal candidate will have: • A background in hotel sales with experience from the leisure and luxury sectors., • Experience from within a London luxury hotel, • A positive and pro-active personality with a passion for developing existing client relationships This is a fantastic opportunity to make this position your own which excellent future career opportunities. Salary - £80,000 +20% bonus + service charge

Entry Level Sales Representative - Start NOW! No Experience Required - Equivalent of Full time Hours. Are you looking for something new and exciting? Don’t just settle for an average career... GET THE BEST, BE THE BEST!! Bring your drive, enthusiasm and passion to our client's sales and marketing company and they will give you the best coaching in the business for you to be a success. They need enthusiastic, ambitious and energetic individuals, with full time equivalent availability and fantastic communication skills, to join their driven sales and customer service team in London to help them expand even further and cope with the client demand! What’s involved: • Being the front line of their dynamic sales and customer service team., • Representing some of the well known brands in the UK to customers face to face., • Providing cutting edge customer service as standard. Some of the advantages they can provide you with: • Access to ongoing mentoring and support from some of the countries top entrepreneurs., • The opportunity to build your skills and experience from the ground up., • Completely uncapped commission-based earnings., • The opportunity for national and international travel, • Financial incentives to supplement earnings and reward hard work and hitting targets., • Great social calendar, • Full product and client coaching. These are field based; face-to-face opportunities in Central London and this company is keen for you to make a real success of your new sales career. This self-employed role has a fantastic commission-based earnings. Don't miss out! The potential is limitless! Apply online now and GET THE CAREER YOU DESERVE! GET THE BEST, BE THE BEST!! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, field sales, call centre, customer service assistant, sales representative, care assistant, events co-ordinator or any kind of hotel, front of house, warehouse or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About The Hotel Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Entry Level Sales Assistant (No Experience Required) - Central London Looking for a role that will support you and develop your skills within customer-facing environments? Fed up and want to start earning and gaining valuable experience this year? Based in London, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Assistants. They're offering immediate starts due to a recent expansion and high client demand. Please Note: Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. The key attributes they are looking for are; • Positive and proactive attitude., • Professional manner and appearance., • High customer service standards., • Willingness to travel both nationally and internationally., • Full-time equivalent availability and eligible to work full-time in the UK., • Ability to commute to Central London on a working day basis. What's involved; • Generating new customer base for their clients., • Customer Service., • Sales Acquisition., • Working within an enthusiastic sales team at various face to face event campaigns in the London area. What they offer; • Access to coaching in Customer Service / Sales / Marketing and Promotions., • Fast-paced and collaborative company culture and busy social calendar., • Successful and established Sales and Customer service team to support you., • A competitive day rate plus commission earnings!, • Invites to exciting National and International travel opportunities., • Immediate Starts Available! They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face at exciting event campaigns in and around the London area. Experience is not necessary within this self-employed role due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (School/College/University) or international students, as our client is seeking candidates who can work 4-5 full days per week (full-time equivalent). Role is based in Central London. If you feel you meet these requirements and are ready to start your career in the New Year, APPLY NOW!! *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems., • Manage stock, inventories, vendor directories, and contract agreements. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Reception Manager We are recruiting for a Reception Manager for our fantastic art'otel Hoxton team! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants. As our Reception Manager, you will receive: • Salary: Competitive plus great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training As a Master of your Craft you will… • Have excellent detailed knowledge of Front Office operations, • You will liaise with the team to ensure guest satisfaction, financial goals and responsible business targets are met, • Empower your team by providing an inspiring service culture through briefings, team meetings and coaching, • Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members and providing an inspiring service culture., • Clearly communicate both operational and strategic information, ongoing customer feedback and ensure team members are trained and developed, • Be available to work 4 days on, 4 days off If you share passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.

Entry Level Sales Associate (No Experience Required) Central London Role: Full Comprehensive Training & Exciting Career Opportunity – Immediate Start Available Eager for an opportunity that rewards success? Are you a true HUNTER of new business? Our client is an award-winning sales and marketing organisation based in Central London, looking to enhance their sales network with independent and driven Sales Associates. They are seeking candidates with full-time availability who are capable of seeking and developing new opportunities within the sales and marketing industry. This is an immediate start opportunity for motivated individuals ready to begin straight away, with no experience required as full training is provided. In this role, you will work alongside experienced sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands in face-to-face field sales campaigns and play a key role in ongoing business success while developing your skills in field sales environments. Previous Customer Service experience is highly transferable, although no experience is necessary as comprehensive training is included. This opportunity offers flexibility and financial incentives to reward hard work and hitting targets. Successful candidates will: • Have strong English communication skills, • Be self-motivated, • Possess an impeccable work ethic, • Have a tenacious approach to personal development, • Possess a competitive sales mentality, • Commit to the equivalent of full-time hours 4/5 days between Monday and Saturday!, • Have excellent teamwork skills, • No experience required! If you can demonstrate these qualities and believe you have the ability to develop new business, they would like to hear from you. This is an Immediate Start opportunity and a commission-based, self-employed role that allows you to take control of your career and earnings while building valuable Customer Service and sales skills. No experience is necessary, although candidates with experience in Customer Service, sales, marketing, retail, hospitality, or similar roles are welcome. This includes individuals from Hotel work, Receptionist roles, Waiter/Waitress, Bartender/Bar Work, Barista, Restaurant Work, Events, Host/Hostess, Front of House Hospitality, Catering, or those with transferable skills gained from customer-facing environments. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. APPLY NOW: IMMEDIATE START OPPORTUNITY! • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £38k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

I am partnering with a fast growing premium food start up that keeps some of London’s busiest, healthiest restaurant kitchens moving. They are now looking for a hands-on Customer Account Manager to own their biggest hospitality client and a portfolio of other key accounts. This is not a desk role and it’s also not pure hunter sales. It’s on the ground, relationship driven account management with real impact. What’s in it for you • Salary: £45,000–£55,000 DOE, • Scope: A flagship hospitality account already in high growth, plus additional accounts to round out your portfolio., • Influence: Direct access to the senior team in a business that actually listens and adapts., • Development: Real progression in an ever-evolving, genuinely exciting company., • Environment: A genuinely friendly, entrepreneurial team who care about good product, great service and keeping good people. The role – what you will actually do You will be the person everyone calls when something matters. • Look after a large, fast growing casual dining group across London, plus a mix of other existing clients., • Be out and about: visiting sites, checking in with managers, walking kitchens, understanding what’s really going on., • Own the day to day: quality issues, missing items, delivery timings, “this doesn’t look right” moments” and fix them, • Be the filter between the client and the internal teams: solve what you can, escalate only what really needs it., • Work closely with warehouse, prep/production, buying and customer service to make sure the right product lands in the right place at the right time., • Spend time at the production site when needed: checking product, talking to the team, aligning on specs and expectations., • Join a weekly commercial meeting to talk through how your week has gone, performance, and what’s coming up. You are basically there to make sure key customers feel looked after, heard, and supported – and that the internal teams aren’t buried under noise. Who this is perfect for This will suit someone who reads the below and thinks: “Yes, that’s me.” • You have managed multi-site hospitality accounts before: restaurants, QSR, contract catering or hotel groups., • You like being in service led, operational environments: fridges, warehouses, prep kitchens don’t scare you., • You are confident but fair: you will stand up for your customer and for your company when needed., • You can tell the difference between a real problem and a one off blip and you don’t turn everything into a drama., • You are naturally organised and autonomous: you run your own diary, plan your week, keep on top of visits and follow-ups., • You are comfortable in a growing, non-corporate business where not everything is perfectly structured… yet., • You like the idea of growing with the company: staying long enough to build deep relationships and then potentially flex into new areas (buying, new business, bespoke/production, etc.). This is not right for someone who needs rigid processes and layers of sign off to function. It is right for someone who enjoys a bit of chaos, can bring some structure with them, and wants to be part of a growth story. This is a field based role with regular office and production site visits.

Job Description Service Engineer - Day Jobs in Orpington at Stannah - Join Our Team! We are looking for an experienced Service Engineer who has Stairlift experience to cover a route across North London As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours. This is a fantastic opportunity to join the Orpington Service Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment. We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to develop skill sets and progress into new challenges within the company. Our ideal candidate would be qualified with an NVQ Level 2 Lift Engineering (or equivalent) or have transferable electrical/mechanical engineering experience. All our Service Engineers are equipped with company van, mobile phone and tablet, therefore a valid UK driving licence along with a clean DBS are essential for this role. You will be required to participate in our on-call rota and in return, you will receive a competitive standby allowance and call-out payment on top of a competitive base salary. Working Hours: 7.30am - 4.45pm Mon - Thurs 7.30am - 3.45pm Fri Service Engineer Responsibilities: Servicing, minor repairs and call out visits on disabled aid products, micro-lifts and goods lifts Ensure a high standard of service and customer care is maintained Conduct effective risk assessments Completion of log cards Please see the full job description here: Service Engineer Job description Qualifications Service Engineer Requirements: NVQ level 2 in Lift Engineering or equivalent is desirable. Excellent mechanical and electrical engineering knowledge is essential Stairlift experience Additional Information If you have previous experience working as a Service Engineer or Lift Service Engineer and are looking for a Service Engineer job London , please click the "apply now" button or contact us for further information. Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Sick Pay Enhanced maternity and paternity provision Free parking MandROrpington Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. , Location: London, ENG - SE25 5PY

Live the cabin crew life Join our team as Emirates cabin crew and see the world as you work. This is your opportunity to be part of the world’s largest international airline. Look forward to a tax-free salary, free accommodation and great travel perks for you and your family. Make Dubai your home and enjoy all the benefits of this vibrant city. If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. Starting Salary & Flying Pay Your pay is made up of three components: a fixed basic salary, an hourly pay for operated flights and an overseas meal allowance. Basic salary: AED 4,980 / month Flying Pay: AED 69.60 / hour based on avg. 80-100 hours / month Average Monthly Pay: AED 11,244 / month (USD 3,061) These are approximate numbers for Grade II (Economy Class). Hotel accommodation as well as transport to and from the airport is provided by the company. We are looking for: • 1+ year of hospitality or customer service experience, • Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures, • High school graduate (Grade 12), • Fluency in written and spoken English (ability to speak another language is an advantage), • Arm reach of 212 cm while standing on tiptoes and minimum height of 160 cm which will enable you to reach emergency equipment on all aircraft types, • No visible tattoos while you’re in Emirates cabin crew uniform (cosmetic and bandage coverings are not allowed), • Can adapt to new people, new places and new situations Fly Emirates. Fly Better.

As an Assistant Night Manager in our hotel you will be responsible for ensuring consistent quality of customer service is provided to the guests in accordance with the Luxury Standards. Assistant Night Manager responsible for:. To be aware of the Duty manager log and any outstanding issues to be fol

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at The Soho Hotel, where elegance meets outstanding service. As a Bar Manager, you will oversee the daily operations of our esteem

Job Description Assistant Night Manager We have an exciting and unique opportunity for Assistant Night Manager to join our Front Office team at The Biltmore Mayfair. As an Assistant Night Manager in our hotel you will be responsible for ensuring consistent quality of customer service is provided t

Duties include, but are not limited to, the following:Other duties as assigned Skills and Experience: Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is

A leading hotel in the City of Westminster is looking for a Room Attendant to join its Housekeeping team.The ideal candidate will have previous housekeeping experience in a 5-star setting, excellent attention to detail, and customer service skills.Your responsibilities will include cleaning designat

A renowned pub and hotel in Wimbledon seeks an enthusiastic Assistant Manager committed to exceptional customer service and team development.In this role, you will lead a motivated team in a stylish pub, ensuring high standards and a pro-active approach to management.We offer career development oppo

A leading company in the hospitality sector is looking for enthusiastic individuals for a full-time role at their hotel in London.The role involves providing excellent customer service, serving food and drinks, and ensuring a pleasant stay for guests.With numerous benefits, including flexible workin

A leading global travel service provider in London is seeking a Market Manager/Business Development Manager to drive growth and support hotel partnerships across the UK. You will manage partner accounts, acquire new hotels, and ensure customer satisfaction through effective business strategies.

A leading hotel chain in London is seeking an F&B Team Member to provide excellent service and manage customer interactions. The ideal candidate should have customer service experience, be proficient in English, and be flexible with work hours including weekends.

A security services provider in Central London is seeking a 5 Star Hotel Security Officer.The successful candidate will excel in customer service, possess an SIA Licence, and ideally have experience working in a 5-star hotel environment.Responsibilities include maintaining safety, conducting patrols

Job Title: Assistant Night Manager Location: Crowne Plaza London Kings cross Job Type: Full-time Shift: Night shifts (including weekends and holidays) Salary: £28,700 per annum The Crowne Plaza London Kings Cross has 429 beautifully designed bedrooms, Restaurant & Bloom Bar, 7 states of the art Meeting & Event spaces, a Club Lounge, a gym. About the Role We are seeking a reliable and motivated Assistant Night Manager to support the smooth operation of our hotel during overnight hours. This role is ideal for someone with strong leadership skills, excellent customer service, and the ability to remain calm and organised in a fast-paced environment. Key Responsibilities Assist the Night Manager in overseeing all hotel operations during night shifts Act as the main point of contact for guests overnight, ensuring a high standard of service Handle guest check-ins, check-outs, and enquiries professionally Supervise night staff and provide support where required Ensure security procedures and health & safety standards are followed Manage reports, cash handling, and night audit tasks Respond effectively to guest complaints or emergencies Requirements Previous experience in a hotel or hospitality role (night shift experience preferred) Strong communication and customer service skills Previous IHG Crowne Plaza brand experience desirable, but not essential Extensive knowledge of Opera PMS software is essential Flexibility to work shifts, including weekends Ability to work independently and make sound decisions Good organisational and time-management skills Pride and attention to detail in your work Distinctive, professional and warm personality Exceptional leadership and management skills Excellent communication skills written and spoken Benefits include: 28 paid holidays per annum Uniforms Meals on Duty Incentive Schemes Professional Learning & Development programs and Progression opportunities Long Service Awards Discounted of Food & Beverage and Accommodation with IHGs Worldwide Hotels Stakeholder pension entitlement TPBN1_UKCT

Our People The Sutton Hotel Collection is a family-owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team. Our Opportunity As our Guest Relations Manager you will: Oversee a service culture that puts our guests at the centre of all that we do, treats each and every one as an individual and VIP. Ensure that interactions with our guests are positive, productive, informative and inspirational, sharing our expert knowledge with those that come through our doors. Guarantee that every guest that enters the hotel receives a curated, positively life changing experience that they will remember forever. Introduce initiatives to drive repeat business, nurture local relationships and guest loyalty across all areas of the business. Treat guests and colleagues from all cultural groups with respect, sensitivity and honesty. Lead a level of service that puts the Athenaeum Hotel and Residences at the top of the review listings. Resolve operational challenges promptly including guest complaints, enquiries and requests ensuring all guests leave satisfied and happy. Acknowledge and respond to all correspondence received within 24 hours of receipt. Maintain team focus on guest needs through individualised service and ongoing training. Encourage all opportunities and channels to accumulate guest feedback regarding hotel product and services. Listen to and take action on this feedback. The Person Previous experience in a 5* hotel A strong desire to learn and develop a career within luxury hospitality Flexibility to work varied hours Good level of written and spoken English Exceptional customer care skills Empathy for your guests and colleagues Ability to work under pressure Pride and attention to detail in your work The finest personal presentation Distinctive, professional and warm personality Confidence & professionalism when interacting with high profile guests Our Benefits We want to share the Sutton Hotel Collections values of generosity, kindness and contribute towards the happier lives of you, our people. Here are some of the benefits you will receive, when you join us: Private Medical Insurance- with Proamica, available from the first day you join us. Free Hotel Breaks- From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Leisure Passes- We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust. Enhanced Maternity and Paternity Leave(26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers) Institute of Hospitality- We will pay for your membership, creating avenues for learning, coaching and mentoring. Learning and Development- An extensive range of training opportunities are available to facilitate your personal development. Health Assured- A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects. Subsidised Learning Courses- We encourage your learning and development so would like to contribute to courses you would like us to explore. We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms, regular on and off-site social events and celebrations and cycle to work scheme. At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place TPBN1_UKCT

Elior - More Than a Meal, It's a Community At Elior, dining is about more than exceptional food. We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together. Our client, Riverstone Living - Bishops Avenue combines luxury apartments with the services of a private members' club and a boutique hotel. Designed for people over 65, it supports an active, independent lifestyle while offering reassurance through service, security, and wellbeing support. The Role - Restaurant Manager Based onsite at our Bishops Avenue residence, we are seeking a Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability. Working Pattern: 2 days out of 7 | 10:00am - 8:00pm | 20 hours per week This position is eligible for a performance-based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results. Bonus eligibility and structure may vary by year and are subject to the terms of the company's bonus program in effect at the time of payout. Key Responsibilities Champion a resident-first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution Anticipate client and guest needs, resolving issues discreetly and proactively Gather client and guest feedback to continuously enhance the overall experience Conducting site show rounds for prospective clients, families, and partners Conducting menu tastings and working closely with clients to tailor events to their expectations Identifying and developing marketing and promotional opportunities to enhance event uptake and brand awareness Maintain consistently high service standards aligned with brand and hospitality expectations Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events Oversee event setup, service flow, and breakdown to ensure flawless execution Collaborate with culinary, sales, and event teams to deliver cohesive and timely service Ensure menus, service styles, and event details align with client expectations and brand standards What can you bring? Passion for service excellence and people Proven experience as an Event Manager or in a senior hospitality/events role Strong project management skills with the ability to manage multiple events simultaneously Knowledge of KPIs and marketing techniques relevant to event and hospitality management Outstanding communication, presentation, and negotiation skills A strong customer service ethos with a genuine passion for creating memorable experiences A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential) The ideal candidate is a hands-on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience. If you are passionate about hospitality, thrive on delivering exceptional events, and want to make a meaningful impact in a luxury setting, we would love to hear from you. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Audio Visual Technician London, UK £26,000 - 28,000 (dependent on experience) Company Benefits for an AV Technician: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Equipment Operation Assist in cleaning, testing, maintaining, prepping and repairing equipment prior to an event Drive Results- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audio-visual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing -Complies with all Company security and safety measures. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or Project Manager onsite. At times the technicians will work as part of a team on larger scale projects. Customer Service Deliver World Class Service- Strives to exceed the expectations and needs of internal and external customers. Values People- Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/venue/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge Do the Right Thing- Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. See the Bigger Picture- Increases revenue by utilising floor up-selling techniques. Works with clients to finalise invoices. What you bring with you as an AV Technician: Previous experience within the Service and Hospitality industry would be preferable. Previous experience in AV / Live events would be preferred Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Job Title: F&B Assistant Manager Location: One of the most renowned hotels in London Salary: £36,000 per year + Tronc + KPI-based Bonus Scheme Job Type: Full-time, Permanent Hours: 45 hours per week (flexible) One of London's most iconic hotels, known for delivering exceptional guest experiences is looking for an enthusiastic F&B Assistant Manager to join the team and help them to maintain their reputation for excellence. Key Responsibilities: Service: Manage a 100-seat cocktail bar and an 80-seat fine dining restaurant, ensuring smooth operations at all times. Organize and oversee events, from intimate gatherings to large corporate meetings and weddings (up to 250 people). Deputize for the F&B Manager during their absence, taking charge of the daily F&B operations. Ensure all customer complaints are resolved efficiently and courteously, maintaining the highest standards of service. Monitor guest satisfaction, using reputation tools like Tripadvisor to track feedback and focus on continuous improvement. Work closely with other departments to ensure seamless event execution. Ensure accurate accident reporting and compliance with health and safety standards. Financial and Stock Control: Monitor and adhere to the budget for Food, Beverage, and Payroll, liaising with the Finance department for forecasting. Assist with monthly inventory checks to ensure accurate stock records (including FOH supplies like napkins, straws, and more). Oversee petty cash handling and ensure proper documentation. Track waste, breakages, and spillages to maintain cost control. Ensure proper cash and credit card handling procedures are followed, reporting any issues to the F&B Manager. The Ideal Candidate: 1+ years of experience as an F&B Assistant Manager, ideally within a 4 or 5-star hotel with a busy F&B operation. Strong knowledge of Food Hygiene and Health & Safety legislation. A good understanding of food and wine. Excellent organizational and problem-solving skills. Passionate about delivering exceptional customer service and maintaining high standards. INDLP TPBN1_UKCT

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Company Description Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties, throughout 110 countries. With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play. By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible. Job Description Our mission at Novotel London Waterloo is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As part of our team you can have: Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality As our next Commis Chef, you Are curious about food, always willing to try new combinations and flavours. Assist in the preparation of the dishes in a timely fashion and agreed standards. Ensure the availability of mise-en-place as required. Observe excellent food hygiene practice through the entire food chain from storage through to preparation and service. Perform other kitchen duties as assigned. A little more information: We are committed to giving our talents the skills and support required to deliver excellent service, and most importantly, to grow in their careers. No matter your specialty or culinary background, we offer great training to improve your skills. Our hotel offers 187rooms, and 6 meeting rooms, bar, restaurant and fitness & sauna is looking Understanding things from our guests perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand. If you feel you are the right candidate for the role as our Commis, please click apply now! We d love to hear from you! One more thing By working at the Novotel London Waterloo you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong. Qualifications Your experience and skills include: Creative and passionate about food and customer service Able to work in a high-pressure environment Excellent interpersonal and communication skills Additional Information Information on the processing of personal data When you submit an application to Accor UK Business & Leisure Hotels Limited, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy. TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

F&B Supervisor -Maternity Cover Thistle Marble Arch Contract: Fixed Term Payment: Hourly Salary: £14.00 per hour + tips The Marble Arch Hotel, one of our 4-star properties from the “by Thistle” collection is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience. What you'll be doing Working in Food & Beverage can be fast-paced, but there's nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you'll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You're not just a team leader; you're a key reason our guests return time and again. What you'll bring Experience in a customer-facing role within Food & Beverage. A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression. Ability to thrive in a public-facing role, engaging with guests and team members alike. A natural ability to connect with others and foster meaningful relationships. A relaxed and approachable demeanor that encourages positive interactions. Precision in your work, ensuring every aspect of the guest experience is perfect. A demonstrated desire to pursue a fulfilling career in hospitality. Ability to work effectively as part of a cohesive team in a dynamic, fast-paced environment. If you're excited about creating extraordinary experiences and leading a team that truly cares, we'd love to hear from you. What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

At the Welbeck, were more than just a hotelwere a team that thrives on excellence, attention to detail, and warm hospitality. As Night Manager , youll play a pivotal role in creating memorable guest experiences while leading a dedicated overnight team. This is your chance to step into a dynamic leadership role within a prestigious 4-star hotel, where your voice, expertise, and drive will make a lasting impact. What Youll Be Doing Lead with Confidence: Take full charge of hotel operations during night hours, ensuring everything runs smoothly and professionally. Be the Go-To Leader: Act as the primary point of contact for all night teams and guests, handling any challenges with calm assurance. Safety First: Oversee hotel security, manage emergency protocols, and ensure a safe environment for all guests and staff. Flawless Communication: Deliver thorough, detailed handovers to incoming duty managers and collaborate effectively across departments. Own the Guest Experience: Resolve overnight issues swiftly, exceed expectations, and make guests feel genuinely cared for. Stay Informed: Be on top of room forecasts, local events, and all hotel offerings to assist guests knowledgeably. Support Front Office: Manage late bookings and reservations when needed. What Were Looking For Previous night management experience in a 4-star (or equivalent) hotel setting A hands-on leader whos confident, calm, and assertive Familiarity with hotel front office systems (PMS knowledge is a plus) Strong communication, team motivation, and decision-making skills Customer service that goes beyond the expected Fluent written and spoken English Smart, professional appearance and attitude Why Youll Thrive Here - Workplace Perks IHG One Pass Rate Enjoy exclusive staff hotel discounts with up to 30 nights per year, flexible booking, and great stay options worldwide. IHG One Pass Friends Rate You and up to five friends can collectively enjoy up to 50 discounted room nights per calendar year because we value your circle. Employee Discounts Enjoy exclusive savings across our brand, including up to 50% off Food & Beverage at our venues, because great experiences start with you. Complimentary Meals Enjoy meals while on duty. Flexitime We value work-life balance and are happy to discuss flexible working arrangements wherever possible. Uniform Care For our uniformed team members, we handle all cleaning so you can focus on delivering excellence. Company Sick Pay Available after qualifying period. Learning & Development We invest in your growth with tailored training and development opportunities, because your success is our success. Employee Engagement Join a team where your voice matters, your ideas thrive, and your growth is our priority. We are The Culture team. If youre someone who takes pride in leadership, thrives in a fast-paced environment, and has a passion for delivering excellence while others sleep we want to meet you . TPBN1_UKCT

The Role: Junior Sous Chef The Restaurant: Bluebird City The Location: South Place Hotel, 3 South Pl, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! Industry leading pay : We value your expertise and dedication. Dine with style : Enjoy a lavish 50% discount at all our restaurants, all day, every day. Exclusive perks : Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Telus app. Financial freedom : Take control of your finances with Stream track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary. Wellness support : Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor. Total Wellbeing Package : Embrace a holistic approach to health with WeCare offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more! Nourish your body : We offer healthy and nutritious meals whilst on shift. Recognition and Reward for a job well done : Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night! Grow with us : You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge. Get some rest : Your holiday allowance increases with length of service. Make a difference : Give back to the community with an optional paid day each year for volunteering efforts. Spread the love : Benefit from our recommend a friend scheme and share the joy of joining our team. Who we are: Bluebird City brings the effortless style of Kings Road to the heart of the City of London. Seasonal menus make the most of local produce to craft a modern British menu and Bluebird classic dishes. The Bluebird bar, alfresco terrace, restaurant and private dining rooms offer exceptional hospitality at Liverpool Streets five star South Place Hotel With over 80 individually designed bedrooms, South Place combines the relaxed buzz of a boutique hotel with five star hospitality and a touch of Londons creative flair. Exploring the hotel, youll discover social spaces to unwind in, our state of the art Gym and Spa and, tucked away on the rooftop, our Michelin-starred restaurant; Angler. Home of Bluebird City and the Bluebird Club; South Place Hotel promises an unforgettable stay with all the energy and elegance youd expect from one of Londons most exciting hotels. A bit about what you will be doing: As the Junior Sous Chef, you'll play a pivotal role in leading our kitchen team to culinary excellence. Your responsibilities will include supervising and coaching kitchen staff on cooking techniques, food presentation, and safety protocols. During busy service periods, you'll command the pass while providing support to chefs on various kitchen sections, ensuring efficient food preparation and timely service. In the absence of the Head Chef, you'll seamlessly oversee kitchen operations, maintaining quality and consistency throughout. Monitoring inventory levels and optimizing cost control through ADACO-assisted stock ordering will be part of your routine, minimizing waste and maximizing efficiency. Upholding impeccable standards of cleanliness and organization in accordance with health and safety regulations is paramount. Moreover, you'll collaborate closely with the front-of-house team to address customer feedback and ensure a memorable dining experience for our guests. If you're ready to bring your culinary expertise and leadership to our team, we encourage you to apply for the Junior Sous Chef role today. At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive. TPBN1_UKCT

Montcalm Collection At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. Overview As a Business Development Manager in Leisure Sales and Entertainment, you'd be responsible for cultivating relationships, identifying new business opportunities, and driving sales in the luxury leisure and entertainment sector. Reporting to the Commercial Director, your role involves strategic planning, market analysis, and collaboration with internal teams to meet revenue goals and enhance the brand's presence in the luxury market. Key Responsibilities Market Analysis: Conducting thorough market research to identify trends, opportunities, and potential competitors within the luxury leisure and entertainment industry. Relationship Building: Establishing and nurturing relationships with key clients, partners, and stakeholders to foster business growth and maintain a strong network. Sales Strategy: Developing and implementing effective sales strategies to achieve revenue targets, considering market dynamics and customer preferences in the luxury segment. New Business Development: Actively seeking and pursuing new business opportunities, partnerships, and collaborations to expand the company's footprint in the luxury market. Client Management: Managing relationships with existing clients, ensuring high levels of satisfaction, and identifying upsell or cross-sell opportunities to maximize revenue. Team Collaboration: Collaborating with cross-functional teams, including marketing, operations, and finance, to ensure a cohesive approach in delivering luxury leisure and entertainment services. Reporting and Analysis: Providing regular reports and analysis on sales performance, market trends, and competitor activities to the Director for strategic decision-making. Brand Representation: Serving as a brand ambassador, upholding the company's image and values in all interactions and engagements within the luxury sector. Contract Negotiation: Leading negotiations for contracts and agreements, ensuring favourable terms for the company while maintaining positive client relationships. Adaptability: Staying informed about industry changes, adjusting strategies accordingly, and being agile in response to shifting market conditions. Very good knowledge of the leisure industry and processes within the US, Middle East and Asia and local markets. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills & Qualifications A proven track record in business development, sales, or a related field, with a focus on the luxury leisure and entertainment sector. In-depth understanding of the luxury market, including trends, customer behaviour, and key competitors. Strong networking and relationship-building skills to establish and maintain connections within the luxury segment. Demonstrated ability to develop and execute successful sales strategies, meet revenue targets, and drive business growth. Excellent communication and presentation skills to articulate the value proposition of luxury leisure and entertainment offerings. Strategic mindset with the ability to analyse market data, identify opportunities, and contribute to the development of effective business strategies. Experience working collaboratively with cross-functional teams and influencing positive outcomes. Proficient in negotiation techniques to secure favourable deals and contracts. Previous experience in managing client relationships, ensuring satisfaction, and identifying opportunities for additional business. Ability to adapt to changing market conditions and implement flexible strategies accordingly. Bachelor's Degree: Often, a bachelor's degree in business, hospitality, or a related field is required; however, relevant experience can sometimes be considered in lieu of a degree. A results-oriented mindset with a focus on achieving and exceeding sales targets. Working Condition The role is based in the companys London office. Normal working hours are Monday to Friday, 9am 5.30pm, during live events and build up hours may vary. Out of hours work at events may be required. Benefits Competitive salary. A supportive, empowering team environment. Benefits platform with various discounts. 28 holidays including eight bank holidays, with more holidays after two-year service. Cash-back health benefits, including optical, dental, chiropractor and physio services. Discounted gym membership. Access to Wellbeing platform and sessions, including EAP. Awards and Recognition Programme. Annual parties. Regular and ongoing training and development, including leadership workshops. Enjoy a paid day off to celebrate your birthday because your special day matters! Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Head Chef Salary: £50,700 + Tronc At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Duties and responsibilities related to the Head Chef role To ensure that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. To conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. To ensure that all guest contact culinary colleagues deliver the brand promise and provide exceptional guest service at all times. To ensure that culinary colleagues also provide excellent service to internal guests as appropriate. To spend time in culinary areas observing employee-guest/employee-internal customer interaction, working through Heads of Department to coach colleagues as necessary. To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. To assist in the preparation of the annual business plan for Food and Beverage. To assist in monthly reforecasting. To assist in proactively managing costs based on key performance indicators, working through the respective Heads of Department as appropriate. To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. To assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets. To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. To monitor all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary. To make sure that the Culinary Departments respond to the results of the Consumer Audit and to ensure that the relevant changes are implemented. To work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. To make sure that culinary colleagues work in a supportive and flexible manner with other departments, in a spirit of We work through Teams. To make sure that all colleagues are up to date with the availability of seasonal and new products on the market. To taste and monitor the food products served throughout the operation, providing feedback where appropriate. About You You will have proven experience as a Head Chef in a hotel or high-volume kitchen. A skilled culinary professional, you bring strong leadership and organisational abilities, along with a commitment to upholding the highest standards of quality, consistency, and presentation. Benefits of the Head Chef role include 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free Meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care. Next Steps: Apply today for this Head Chef role and start your journey with Hyatt Hotels! TPBN1_UKCT

Here at Harrods, we currently house more celebrity chefs, exclusive dining brands and unique food halls than any other location in the UK. As a Chef De Partie, you will be joining a passionate, supportive, and successful restaurant team, all within our iconic Knightsbridge store. About the Role As a Chef De Partie, your role is to act as a vital part of the team by ensuring the smooth running of a section and providing support to the Sous Chef and other team members. In this role, youll actively provide direction and support to the team to deliver the operational requirements of the day as needed. Youll assist the management in planning and forecasting of stock and orders, also supporting with the organisation, stock rotation and labelling of food stored. Youll guarantee that Food Safety standards are adhered to by enforcing the high standard of hygiene and sanitation in all-food related outlets. About You Youll have previous experience within a professional kitchen, with a strong track record of time spent within a prestigious 5* hotel or high-end restaurant. You'll also be confident working on all sections of the main kitchen, and be able to supervise the junior cooks in your area. Youll have great time-management skills and a strong customer focus when dealing with both internal and external parties. Youll have exceptional interpersonal skills and a good attention to detail, which will be evident through paperwork completed, organisation of department and sufficient stock levels. Having good PC literacy is a must. About Us Harrods is one of the worlds leading luxury department stores and were becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the worlds most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and well do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return for your hard work as a Chef de Partie, youll learn every aspect of working in a busy, premier kitchen and will receive some great benefits including: Competitive salary package of up to £17 p/h (this is made up of a generous base salary plus service charge)* Set contracted hours paid additional working hours at an overtime rate of 1.5 p/h Minimal late evenings by industry standard majority finished by 10pm Access to our subsidised staff canteen Supportive HR and Training Opportunities 30 days annual leave (including bank holidays) + birthday off Up to 33% Harrods discount Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. *The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members. TPBN1_UKCT

The Technical Lead (Audio) is responsible for the setup, operation, and oversight of small- to large-scale audio-visual systems within a live event environment. Operating at an intermediate technical level, the role ensures systems are delivered to a high standard while maintaining exceptional client satisfaction. The position reports to a Technical Supervisor, Technical Manager, Technical Events Manager, or Senior Project Manager, depending on function and region. Key Job Responsibilities Equipment Operation FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo) Building RF systems (Sennheiser, Shure) Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, LAcoustics) Setting up comms systems (RTS, Tecpro, GreenGo) Setting up line systems and mics for live acts Operating monitors for live acts Leading teams on builds, shows and derigs Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or appropriate Manager onsite. Customer Service Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Value People - Be a leader, mentor and coach for other Technicians on Delivering World Class Service philosophy. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues. See the Bigger Picture - Anticipates equipment challenges and changes in a timely and professional manner. Systems Knowledge Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Drive Results - Increases revenue by utilising floor up-selling techniques. Work with clients to finalise invoices. As needed, work within systems and applications Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications High school diploma or GCSE equivalent Technical Level 3 Certification is required. 2-3+ years of customer service or hospitality experience is preferred. 2-3+ years of audio visual experience is required. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Decision Quality Tech Savvy Communicates Effectively Drives Results Instils Trust TPBN1_UKTJ

Hospitality Supervisor £16.49 per hour - plus company benefits Full Time Hours A Top 20 Care Home group 2025! Awarded One Of The UKs Best Companies To Work For Please note - We are unable to offer sponsorship for this position Emerson Park is a luxurious Care Village situated in Hextable, near Swanley. This stunning care village comprises 47 independent living apartments as well as an 85 bedded nursing, residential and dementia care home. This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times to our residents and Apartment owners. Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity *Spice of Life Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation. The main responsibilities for this role are: 1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers 2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained 3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money 4. Monitor and support the dining areas at meal times ensuring that the highest standards are met 5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home 6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times Flexibility of working hours are required as you may be covering some weekend and evening events. TPBN1_UKTJ

Description JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Nestled in the vibrant heart of East Londons Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike. Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If youre looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us! OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more! A DAY IN THE LIFE OF A LEISURE CLUB SUPERVISOR AT OUR HOTEL What you'll be doing... Assist in managing the day-to-day operations of the leisure club and spa, ensuring smooth delivery of all services and facilities. Lead by example in upholding exceptional cleanliness , health & safety , and customer service standards. Supervise and support staff across reception, pool, and gym areas ensuring all team members are performing to expectations. Conduct regular safety and compliance checks, including pool plant operations , water testing, and equipment maintenance. Contribute to the recruitment, induction, and ongoing training of leisure staff. Monitor member engagement and support strategies to retain members and improve the overall member experience . Act as a key point of contact for hotel guests using the leisure facilities, ensuring a positive and professional experience. WHAT WE NEED FROM YOU You must be self-motivated and be an inspirational leader, who believes in delivering the best possible standards in guest service, continually leading your team by example. A welcoming personality who loves connecting with people and making their day brighter. Strong communication skills, comfortable chatting with guests and coordinating with team members. Sharp attention to detail, especially when it comes to handling guest needs and reservations. A problem-solver who can think on their feet, handling any situation with a positive attitude. Team spirit, ready to jump in wherever needed to keep things flowing smoothly. High energy and adaptability, thriving in a fast-paced environment where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact. TPBN1_UKCT

JOIN OUR FAMILY The Westin London City boasts an impressive riverside location and spectacular views over Londons historic River Thames. Overlooking Shakespeares Globe and the striking Tate Modern, our luxury spa hotel offers 226 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities. Our mission is To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves. At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture. Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of Londons most iconic landmarks. A DAY IN THE LIFE OF A DEPUTY MANAGER - BARS AND RESTAURANTS AT THE WESTIN LONDON CITY HOTEL What you'll be doing... Reporting to the GM, Bars & Restaurants, you can expect your working day to include the following. Plays a key leadership role in the daily operation and strategic development of assigned Food & Beverage outlets, supporting the General Manager of Bars & Restaurants in all areas including team performance, service standards, guest satisfaction, and profitability. A proactive and hands-on approach, ensuring that all outlets operate in line with company values, brand standards, and operational targets. The Deputy Manager Bars and Restaurants will assume full responsibility for outlet management in the absence of the General Manager of Bars & Restaurants. Oversee and support the smooth daily functioning of all outlets, including restaurants, bars, lounge, and in-room dining. Implement service standards and SOPs consistently across shifts and teams. Lead by example, setting high standards for grooming, conduct, and customer service. Support performance management through regular feedback, coaching, and one-on-one sessions. Ensure a warm, professional, and consistent guest experience across all service touchpoints. Personally address guest concerns and service failures, ensuring effective follow-up and recovery. Support achievement of revenue and cost targets through efficient staffing and resource allocation. Monitor POS systems for pricing accuracy, menu updates, and transaction irregularities. Assist with the preparation of weekly, monthly, and ad-hoc performance reports. Participate in brainstorming and execution of new menus, promotions, and guest engagement activities. Encourage upselling and suggestive selling among team members. Liaise with marketing and sales departments to support outlet campaigns, social media exposure, and events. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Deputy Manager Bars and Restaurants you will need the following qualities and skills. Strong food knowledge and service skills. Spirits, wine and general beverage knowledge. Confidence in guest engagement and problem resolution. Team player who can be flexible and happy to both cover shifts and work in other areas as part of their weekly rota structure. Similar bar experience in a five-star hotel would be highly desirable; preferably in an all-day dining restaurant WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Flexible working (subject to role and probationary review) Staff accommodation rates across UK (Mariott & 4C Group Hotels) Life Assurance Cover Cycle to Work Scheme Technology Scheme Health Cash Plan (HSF) Referral Bonus Scheme Workplace pension scheme Access to Employee Assistance Program (EAP) and Wellbeing Support Eyecare vouchers Continuous Learning & Development opportunities Recognition Programmes Opportunity to attend Social events. TPBN1_UKCT

Pastry Chef de Partie London, United Kingdom Full-time Company Description Raffles London at The OWO on Londons Whitehall, unites the allure and heritage of Raffleswith one of the worlds most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has beentransformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shapedthe modern world, guests are now invited to discover new and inspiring emotions andconnections. At Raffles, you arrive as a guest, leave as a friend and return as family.? Job Description An exceptional opportunity presents itself for a Pastry Chef de Partie to join the Food & Beverage Department at Raffles London at the OWO. Reporting into Executive Pastry Chef, you will contribute a as junior leader to promote and exemplify our values and kitchen culture. Overseeing a section of the daily business to ensure hygiene, food and service standards, culture and quality are always delivered. To undertake any specific function of any Raffles kitchens/ kitchen management as delegated by the Executive Pastry Chef and Senior Sous Chef/Sous Chef and/or Head Baker. Understands that the pastry department work as one team to support and be directly responsible for the quality, production and service for pastry/dessert/bakery in all outlets within the hotel including but not limited to the restaurants, events, private dining and canteen. Specifically, as the Pastry Chef de Partie your responsibilitys will include: Maintaining and running of section including the supervision of Demi Chef de Parties and commis on the section Maintain stock control, ensuring that sections stock levels and production are in line with business levels. Be environmentally conscious and works towards a low waste operation. Contribute to the effective management of costs, zero waste factor. Collating recipes for new dishes. working as required on a rota basis based on hotel, outlet and event hours of operation. Ensuring that you are aware of and able to advise employees on the correct policies and procedures. Providing constructive and corrective feedback to Demi Chef de Parties and Commis Maintaining and running of kitchen in Sous chefs absence Participating in the service in all kitchen outlets as business demands. Supporting and checking that kitchen rotas meet demands of section business levels Understanding and communicating with supervisors if there is a need for overtime on the section. Working with, coaching and supporting the team members on the section. Working with all supervisors, HODs, chefs and supporting departments to communicate effectively and positively the needs of the operation. Who are we looking for? A proven track record and ability to provide high levels of service under pressure. Exceptional communication and customer service skills, both written and spoken. An understanding and willingness to contribute to a 24h operational schedule when required. Excellent leadership skills where a positive kitchen culture is created by strong values . Previous relevant experience as Chef de Partie in a luxury/Michelin star/5star environment. A creative approach to the production of high-quality food . Qualifications - Additional information Why join our Raffles team? Not only will you be joining one of the worlds best hotels you will also receive great benefits including: 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whist on duty. Free dry cleaning for uniform. Employer pension contribution of 3% Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether thats a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accors extensive brand portfolio. What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity. Belonging: We celebrate our differences. We support each other and we always stand together. Integrity: We build trust through mutual respect and being authentic. Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences. Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special. TPBN1_UKCT