Trabajos hotel customer service en London - Page 2Crear alertas

We are seeking a warm, professional, and service-oriented Front of House Associate to be the first point of contact for members and guests at Knotel Old Sessions House. This role is key to creating an exceptional hospitality experience by ensuring a welcoming, polished, and supportive atmosphere. The ideal candidate is highly organized, detail-oriented, and passionate about delivering best-in-class service. Key Responsibilities: • Welcome and assist members, clients, and guests with professionalism and genuine hospitality., • Maintain the reception and common areas to the highest standard of cleanliness, organization, and presentation., • Anticipate and respond to member and guest needs, handling inquiries and requests with efficiency and care., • Support smooth daily operations by coordinating with internal teams and communicating member needs effectively., • Uphold Knotel’s hospitality culture by ensuring the space reflects the brand’s standards for ambience, staging, and amenities., • Manage front desk tasks, including check-ins, visitor registration, mail and package handling, and office supply inventory., • Assist with the coordination and execution of events, ensuring all details contribute to an excellent guest experience., • Gather and share member feedback to continuously improve the experience., • Stay informed about Knotel’s services, events, and offerings to provide accurate information and helpful recommendations., • Support colleagues and leadership as needed to ensure the smooth running of the House. Qualifications: • Experience in a hospitality, front desk, or customer-facing role (hotel, coworking, high-end retail, or similar environment preferred)., • Strong interpersonal and communication skills, with a warm, approachable demeanour., • Excellent organizational abilities and attention to detail., • Ability to multitask and remain composed in a fast-paced environment., • Tech-savvy; comfortable with Microsoft Office Suite and office systems., • Professional appearance and positive, proactive attitude., • Flexible and adaptable to changing needs and priorities. Benefits: • Competitive salary and benefits package., • Opportunities for professional growth and development., • A dynamic and collaborative work environment., • Access to networking events and industry-related activities., • The chance to be part of a vibrant and innovative company.

Part Time Junior Product Executive Required for this niche tour operator based in South West London. As a Junior Product Executive you will support the Product Manager with the day-to-day running and development of our product portfolio. You’ll help manage supplier relationships, act as a key point of contact for product queries, and work closely with Sales, Marketing and Client Care to keep information accurate and up to date. This is a great opportunity for someone looking to grow their product career in travel, with plenty of guidance, training and exposure to commercial decision-making. You’ll bring strong interpersonal skills, a proactive approach and great attention to detail. You’ll be comfortable building relationships while learning how to balance supplier needs, customer expectations and business goals. • Provide day-to-day support to the sales team with product queries, tools and supplier training coordination. Support Client Care by liaising with suppliers and gathering information needed for clients., • Use feedback from complaints to help improve our customer service and reduce repeat issues., • Marketing and Website Management ,Collaborate with the marketing team to ensure the website remains accurate and current and support with marketing campaigns and brochure content., • Update hotel, excursion and itinerary content in the system, ensuring images and details are correctly loaded., • Product Development and Innovation ,Assist with competitor analysis and market research, helping to keep our product positioning up to date., • Operational and Safety Responsibilities - Assist with arranging staff fam trips and coordinating details with suppliers., • Help maintain up-to-date health and safety information for products, supporting audits and reviews as required., • Monitor FCDO Travel Advice and flag changes promptly to the relevant stakeholders., • Provide support on operational matters arising from situations in-destination, escalating appropriately., • Company Representation, Represent the company at trade shows, evening functions, road shows, training sessions and external meetings., • Partnership Management - Support day-to-day communication with Suppliers and DMCs, logging and following up on queries., • Assist and monitor with offers and trends from suppliers., • Help monitor sales, feedback, and opportunities to the Product Manager. About You You’re the perfect fit if you, • Highly organised, with great attention to detail and a willingness to learn, • A confident communicator in both written and spoken English The role is offered on a hybrid basis, (Two days in Head Office) This enables the team to be together for collaboration and support, there is a bright and vibrant atmosphere in the office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. • The hours are 24 per week., • Three days with 9am – 5:30pm shifts or with less hours across more days, always with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners., • In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Interested please apply here or email

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job • Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival., • Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP., • Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards., • Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating., • Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings., • Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs. About you The ideal candidate for this position will have the following experience and qualifications: • Proactive approach to assist guests displaying positive body language, • Team Player, Pro-active listener, • Displays integrity in dealing with guests and colleagues, • Respects values and cultural difference, • Strong Customer service orientation and ownership Benefits include • Competitive salary + excellent service charge, • Extra holiday for milestone birthdays, • Life insurance and pension scheme, • Dry cleaning of uniform or business attire, • Meals on duty, • Employee assistance and wellness programmes, • Discounts on F&B and spa treatments, • Taxi service after hours, • Ongoing training and development, • Cycle scheme, dental cashback, eye test discounts, • Internal and external transfer schemes

Job Title: Head Pizza Chef Location: London About Us We’re bringing something fresh (and seriously delicious) to London—a bold new pizza concept built on quality, creativity, and speed. Think great ingredients, big flavours, and a kitchen that runs like clockwork. We’re obsessed with great food and even better experiences. Every pizza we serve is crafted with care, from perfectly fermented dough to thoughtfully sourced toppings. And we’re just getting started. We’re now on the hunt for a talented Head Pizza Chef to help shape this journey from day one. If you love pizza, thrive in fast-paced kitchens, and want to build something exciting from the ground up, you’ll fit right in. Position Overview This isn’t just another kitchen role — it’s your chance to take the lead. As our Head Pizza Chef, you’ll be at the heart of the operation: leading the kitchen, setting standards, developing menus, and building a team that delivers consistently excellent food at pace. You’ll bring both creativity and structure, ensuring every service runs smoothly while keeping quality front and centre. Key Responsibilities Menu Development: Develop and execute our core menu while creating seasonal specials that keep things fresh and exciting. Stay ahead of trends and bring new ideas to the table. Food Preparation & Presentation: Deliver consistently high-quality dishes with attention to detail and pride in every plate. Quality Control: Maintain exceptional standards across taste, consistency, and presentation. Kitchen Management: Oversee daily kitchen operations, including ordering, stock control, and maintaining a clean, organised workspace. Staff Supervision & Training: Recruit, train, and lead your team — creating a positive, high-performing kitchen culture. Health & Safety Compliance: Ensure full adherence to food safety and health & safety regulations at all times. Cost Control: Manage food costs, reduce waste, and contribute to strong financial performance. Collaboration: Work closely with management on events, specials, and new ideas. Customer Engagement: Occasionally step out to connect with guests, gather feedback, and represent the brand. Qualifications • Proven experience as a Chef in a fast-paced restaurant, hotel, or catering environment, • Strong pizza-making experience (preferred), • Experience in staff recruitment, training, and team leadership, • Excellent organisational and communication skills, • Solid understanding of food safety and H&S standards, • Strong stock management and product costing experience, • Creative mindset with a genuine passion for food, • Ability to thrive under pressure, • Flexibility to work evenings, weekends, and holidays Benefits • Competitive salary + TRONC + bonus scheme, • 28 days holiday per year, • Real opportunity for growth as we expand, • Free meal on shift, • Staff discounts How to Apply If you’re ready to build something exciting and put your stamp on a new pizza concept, we’d love to hear from you.

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Kick Off Your Long-Term Sales Career in Dartford (Slade Green) Comprehensive Training and Excellent Benefits - No Experience Required Start Date: Immediate start opportunities available! Full-time equivalent availability required Based in Dartford, our client is currently recruiting for bubbly and ambitious Entry Level Customer Sales Assistants, with full-time equivalent availability, due to portfolio expansions and high client demand. This is an immediate start opportunity for motivated individuals. Dealing with all aspects of our client’s sales, customer service, and promotions campaigns, these are varied roles requiring dedication, flexibility, and a can-do attitude. The key attributes they are looking for are; • Must be eighteen or over to apply for this position., • Excellent English communication and interpersonal skills., • MUST be able to commute to Slade Green office on a daily basis., • Proactive and professional manner., • Self-motivated and energetic, committed to building skills and advancing within the field of sales., • Candidates with full time equivalent availability - (4/5 days Mon–Fri, optional Saturday also possible), • Unfortunately this role is not suitable for students, or current international students. No previous sales or customer service experience is required, as full client and product training is provided. Applicants with no experience are welcome, as are those from hotel, receptionist, waiter/waitress, bartender/bar work, barista, and restaurant work backgrounds. They highly value the transferable customer service skills gained in events, host/hostess, front of house and hospitality roles. If you have experience in any customer-facing environment, we want to hear from you! What they offer: • Financial incentives to supplement earnings and reward hard work and hitting targets., • Join a close-knit, driven company culture where like-minded individuals bring energy and ambition to work and celebrate together with a lively social calendar., • Access to learn valuable skills and continuously grow both personally and professionally., • Invites to exclusive events and exciting international travel opportunities. The roll and key responsibilities: • Team collaboration., • Contributing to company objectives while advancing individual aims., • Face to face customer service., • Boosting client growth through new customer engagement., • Residential-based sales environments, • Sales acquisition. This is a unique long-term career opportunity for individuals to progress through the company based purely on individual merit and results. If you are someone who is driven and serious about your own growth and establishing a successful career path, then this would be suitable for you. This is a self-employed role where recognition for hard work is rewarded with excellent uncapped commission-based earnings. This role is based in Slade Green, Dartford. This role is not suitable for candidates still in education (school/College/University), or current international students, due to availability, our client is seeking candidates that can work 4/5 full days per week (between Mon-Sat) • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales and Customer Service Role - Immediate Starts Full-Time Equivalent Position (£24,000 - £30,000 OTE) Looking for a role that will support you and develop your skills within fast-paced sales and customer-facing environments? Join a growing and thriving sales and customer service team in Croydon! Our client, a well-established sales and marketing company located in Croydon, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. The key attributes they are looking for are: • Positive and Proactive: A "can-do" attitude is essential., • Professional: Maintain a professional manner and appearance., • High Standards: Committed to high customer service standards., • Full Availability: Full-time availability (4/5 days a week between Monday and Saturday). Note: This role is NOT suitable for international students or those in full-time education. What You'll Be Doing • Generating New Business: Building a new customer base for clients within residential environments., • Team Collaboration: Working alongside a motivated and high-energy sales team., • Customer Service: Providing high-quality service and brand representation., • Sales Acquisition: Driving results through face-to-face interactions. The Rewards of Joining This Team • Elite Mentorship: Access to expert coaching in sales, marketing, and customer service., • Team Culture: Immerse yourself in a workspace that feels like a community. From office buzz to epic social events, the energy never stops., • Built-In Support: Join a successful, established team of pros who have your back and will help you smash your targets from day one., • Unlimited Financial Freedom: Benefit from completely uncapped earnings. With enticing incentives and commission structures, your income potential has no ceiling., • Global & National Travel: From regional road trips to international retreats, our client takes their success on the road! The Process They are currently holding informal chats for their new sales and customer service roles. Send your CV to the recruitment team today for this immediate-start opportunity, and they’ll reach out if you're selected for the next steps. Experience is not necessary for this full-time equivalent, self-employed, commission-based role due to their development programme. However, experience in the following areas may give you a head start: retail, warehouse, administration, receptionist, customer service, marketing, sales assistant, cleaner, promotions, events coordinator, or any kind of hospitality (hotel, front of house, or bar) experience. Why? If you have a background in any of these areas, you will have already developed a strong work ethic and essential communication skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) *Please note: By applying to this advert, you acknowledge that our privacy policy applies and give consent for Blackwater Recruitment to share your data with our client so they may contact you regarding this role or any other role they deem suitable. For more information, please see our website before applying.

Job Title: Executive Assistant Reporting to: PA to the Founder Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role As an experienced EA with solid experience supporting more 3+ principals, you will provide proactive administrative and operational support to three members of the Management Team. You will be on hand for ad hoc requests and tasks for the wider members of the Management Team. Job Responsibilities: • Provide administrative support to three Management Team members, • Complex diary management with ever-changing schedules., • Arrange travel, including hotel, flight and transfer bookings, working within the business’ policy and budget., • Support with preparation for meetings including printing presentations when needed., • Acting as the first point of contact for MT queries and requests., • Ad hoc support to the wider MT who are not in need of proactive / continuous assistance., • Keeping organised and detailed records of all receipts on behalf of the MT where necessary and if required for the purpose of expenses., • Arrange meeting rooms and catering., • Liaising with Production Director on Production Calendar and Critical Path. Arrange catering for Product meeting weeks., • Working closely and collaboratively with the PA to the Founder & CEO, the EA COO, CCO and Retail & Customer Experience Director and the Senior Strategy Manager., • Deputising for the EA to the COO, CCO and Retail & Customer Experience Director in her absence., • Working with the Team EA Skills: • Solid experience in a similar team EA role supporting 2 or more principals., • Trustworthiness, maintaining discretion at all times., • Exceptional interpersonal, communication and time management skills, • Flexible, adaptable, agile and resilient, • The ability to work successfully both autonomously and as part of a team., • Experience of working in a fast-paced office environment, • Proficient in Microsoft Word, PowerPoint and Outlook A bit about you:, • Enthusiastic, high energy, hardworking, and proactive., • Resourceful and ability to use initiative., • Ability to work under pressure, juggling multiple, complex and changeable diaries., • Emotionally intelligent with excellent judgment., • Ability to make considered, educated decisions and behave with maturity., • Ability to pivot at short notice, • Calm and level headed. Unflappable., • Confident in navigating different working styles and personalities., • A positive can-do attitude, can think outside the box and use initiative., • Highly organised., • A keen eye for detail., • Strong communication skills. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £42k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Join us as the Residence Director at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, the 1 Mayfair development will have a transformational effect on the Mayfair landscape, introducing a beautifully designed building with contextual architectural references throughout, and setting unseen benchmarks for new codes of luxury. This role will ensure that the exceptional amenities and private residences are operated to the highest standards of elegance and polished professionalism for which Dorchester Collection is world renowned, creating an address that is unrivalled in the London property market. At Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of 1 Mayfair Residences you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do A day in the life of the Director of 1 Mayfair Residences demands a high level of energy. The individual needs to act in a consistent and thorough manner and demonstrate creativity and innovation to tackle daily adventures in a residence’s environment. The list below details the key responsibilities for the role: • Contributing to the processes and activities that create and promote the Dorchester Collection culture, values and bring the “We Care” Company Philosophy to life, ensuring our employees and residents receive nothing but the best experience., • Developing and nourishing Residents’ relations from property handover, moving in, day to day living and the management of all core services covered in the Residential Management Agreement with Dorchester Collection and the Owners Association Management Company., • Preparation and management of 1 Mayfair Residences Annual Budgets, all associated works for 1 Mayfair Residences Service Charge Budgets and associated tender contracts resourced as part of the budget., • Managing the team employed directly to run 1 Mayfair Residences, as well as the outsourced service providers employed to maintain the common areas and all services that fall within the scope of services., • Working in close synchronisation with The Dorchester Hotel management; General Manager, Director of People and Culture, Director of Front of House, Director of Security, Director of Engineering and Director of Finance, • Driving continuous improvement of our residents’ experience, enhancing the service proposition and efficiency of processes as well as driving key residence projects in support of our strategic priorities and business goals., • Responsible for overseeing the recruitment, training and retention of talent; leading and motivating the team towards an enhanced performance and achieving residents’ satisfaction and service., • Oversight and responsibility of emergency procedure (i.e. in case of fire) as defined in the Emergency Evacuation Operations Plan, • Developing and maintaining positive and productive service focused working relationships with residents and their guests as well as external potential perspective owners. Representing Dorchester Collection and become a point of contact within the residences, • Overseeing the regular physical assessment of the common areas of residences to raise and report any issue or defects to the development company, Caudwell, as per contract, • Ensuring an open communication between the development company, Caudwell, and the residents for any defects of the property as per contract., • Set up and demonstrate a complete understanding and residence’s policies and procedures and service standards., • Planning daily, weekly, monthly, and quarterly assignments and projects for all full-time employees., • Implementing control over department labour costs and control costs while ensuring that adequate staffing is available to provide five-star services., • Meeting with the Owners Association Management Company to follow up on direct and indirect owners’ requirements to ensure that the buildings are managed at the same level as at Dorchester Collection Hotel., • Comply with all statutory and company health & safety and security regulations., • Understand the Legal implications of a residential contract, including understanding property ownership, leasehold agreements, and the legal framework governing residential properties. This job description may be reviewed and updated regularly in accordance with the needs and objectives of the hotel and residences and Dorchester Collection. Full list of tasks will be discussed at the venue. What you'll bring Essential skills and experience • Previous experience as a Residence Director, with at least 2-3 years in a similar role overseeing luxury properties or equivalent experience in five star luxury hotels, UHNW private household setting, • Exceptional leadership skills and a customer-centric approach., • Proven experience managing luxury residential estates or high-end hospitality environments., • Excellent verbal and written communication skills., • Strong organisational and analytical skills., • Strong leadership skills and ability to lead and motivate high performing team., • Collaborative approach to teamwork, flexible working style and positive approach to change., • Excellent organisational, time management and decision-making skills., • Exceptional interpersonal skills and high degree of professionalism and creativity, • Ability to work independently to manage several projects simultaneously., • Experience in pre-opening process of similar luxury property is preferred, • Complex project management skills desirable What you'll get • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops., • Employee Perks: Enroll from day 1 into the our Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private medical health (BUPA), private financial advice, and Eye care vouchers., • Enhanced benefits: Enhance Maternity and Paternity pay, • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 6. We collaborate with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Well-being Support: Access immediate well-being advice alongside Bupa healthcare because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need us to do anything to support you during your employment (such as software to support with reading and writing, breaking down instructions into clear steps, using different coloured backgrounds for documents and signs, fidget toys, standing desk), please speak to People & Culture team on 02073197011 or email so that we can discuss how we can support you through your employment.

Assistant Front of House Manager At Park Plaza, we are all about creating stories and memories by delivering excellent and personal service to our guests. As the friendly face of the 1023 guestrooms Park Plaza Westminster Bridge London Hotel, you will do more than just welcome our guests. As an Assistant Front of House Manager, you can bring your passion and positive personality to work and be part of this vibrant team. As our Assistant Front of House Manager, you will receive: • Salary: Competitive plus great benefits, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750!, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • 24/7 employee assistance programme, • Rota given 2 weeks in advance, • Departmental productivity & service incentive scheme, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training The ideal candidate for the Assistant Front of House Manager role will: • Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House department, • Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance management, • Demonstrate leadership through leading by example, • Clearly communicate operational and strategic information and ongoing customer feedback, • Empower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coaching, • Have excellent knowledge of Opera, • Have previous Assistant Front of House Manager or Front Office Manager experience in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job • Greet guests warmly and engage in friendly conversation to ensure they feel comfortable and welcome upon arrival., • Schedule dining reservations and coordinate special services or occasions such as anniversaries and birthdays, following Restaurant Reservations SOP., • Use the F&B Enquiry/Booking checklist to handle restaurant enquiries and bookings efficiently, maintaining high standards., • Escort guests to their tables, share names with relevant staff, match the dining pace, and present menus promptly after seating., • Familiarize with the menu and signature dishes to answer guest queries, describe Chef specials, and recommend food and beverage pairings., • Provide personalized attention to VIP and regular guests/residents, maintaining knowledge of their preferences, allergies, seating choices, and privacy needs. About you • Proactive approach to assist guests displaying positive body language, • Team Player, Pro-active listener, • Displays integrity in dealing with guests and colleagues, • Respects values and cultural difference, • Strong Customer service orientation and ownership Benefits include • Competitive salary + excellent service charge, • Extra holiday for milestone birthdays, • Life insurance and pension scheme, • Dry cleaning of uniform or business attire, • Meals on duty, • Employee assistance and wellness programmes, • Discounts on F&B and spa treatments, • Taxi service after hours, • Ongoing training and development, • Cycle scheme, dental cashback, eye test discounts, • Internal and external transfer schemes

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About The Job An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back-of-house areas., • Collect and dispose of trash and recycling from guest rooms, public areas, and back-of-house spaces., • Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal., • Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities., • Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms., • Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors. About You • Problem solving, • Leadership and team management skills, • Customer facing, • Project Management Skills About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program

Food & Beverage Manager – Golf & Country club Elstree, Hertfordshire Circa £45,000 +20% bonus potential + private medical, 33 days holiday, contributory pension, meals on duty, free golf. This is a rare opportunity to take full ownership of a growing and ambitious food and beverage operation within a premium Golf & Country Club that has recently undergone significant investment. The role offers genuine autonomy, with responsibility for driving commercial performance, shaping the customer experience, and influencing the long-term direction of the business as part of the senior leadership team. At the centre of the operation is a design-led restaurant and bar concept serving a diverse customer base including members, local diners, corporate clients, and private events. With significant development plans underway, this role is ideal for a commercially driven leader who wants to build, evolve, and elevate a hospitality offering rather than simply maintain it. Key Responsibilities • Recruit, develop, and lead a high-performing front-of-house team., • Take full ownership of the food and beverage P&L, driving revenue, profitability, and overall financial performance, • Optimise gross profit through effective pricing, procurement, and menu collaboration, • Manage labour costs through efficient rota planning and team structuring, • Plan and deliver hospitality events, promotions, and initiatives to increase footfall and revenue, • Ensure full compliance with health & safety, food safety, and licensing regulations Essential Requirements • An outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and an ownership mentality., • Proven leadership and people development experience in a similar role such as Food & Beverage Manager, Clubhouse Manager, Restaurant Manager or General Manager., • Experience delivering event-led hospitality and driving group bookings within a golf/sports/members/country club environment, hotel or restaurant/hospitality business., • Strong financial acumen, including P&L management, budgeting, and cost control., • Track record of growing revenue and improving operational performance., • Have your own transport and living within an easy commute of the Elstree, Hertfordshire., • Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks during peak season to meet the needs of the business. For more information, please click apply and we will be in touch promptly if you have the right level of experience.

Food & Beverage Manager – Golf & Country club Elstree, Hertfordshire Circa £45,000 +20% bonus potential + private medical, 33 days holiday, contributory pension, meals on duty, free golf. This is a rare opportunity to take full ownership of a growing and ambitious food and beverage operation within a premium Golf & Country Club that has recently undergone significant investment. The role offers genuine autonomy, with responsibility for driving commercial performance, shaping the customer experience, and influencing the long-term direction of the business as part of the senior leadership team. At the centre of the operation is a design-led restaurant and bar concept serving a diverse customer base including members, local diners, corporate clients, and private events. With significant development plans underway, this role is ideal for a commercially driven leader who wants to build, evolve, and elevate a hospitality offering rather than simply maintain it. Key Responsibilities • Recruit, develop, and lead a high-performing front-of-house team., • Take full ownership of the food and beverage P&L, driving revenue, profitability, and overall financial performance, • Optimise gross profit through effective pricing, procurement, and menu collaboration, • Manage labour costs through efficient rota planning and team structuring, • Plan and deliver hospitality events, promotions, and initiatives to increase footfall and revenue, • Ensure full compliance with health & safety, food safety, and licensing regulations Essential Requirements • An outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and an ownership mentality., • Proven leadership and people development experience in a similar role such as Food & Beverage Manager, Clubhouse Manager, Restaurant Manager or General Manager., • Experience delivering event-led hospitality and driving group bookings within a golf/sports/members/country club environment, hotel or restaurant/hospitality business., • Strong financial acumen, including P&L management, budgeting, and cost control., • Track record of growing revenue and improving operational performance., • Have your own transport and living within an easy commute of the Elstree, Hertfordshire., • Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks during peak season to meet the needs of the business. For more information, please click apply and we will be in touch promptly if you have the right level of experience.

We have an exciting new opportunity for a Sales consultant working for a well-established Travel Company based in London.\nThe focus of this role is to work alongside colleagues to ensure your personal and company new acquisition sales targets are achieved by creating new business contacts through exceptional call management. Liaise with your clients to successfully package their tour proposals, always ensuring that you are working within the published Customer Service Guarantee guidelines. Responsible for fully always representing the service ethic and working within the expected framework of values and behaviours.\nThe Job:\n* Creation of new business using both cold call telesales and email techniques.\n* Liaising with the client to ensure accurate tailored proposals are created\n* Accurately costing the proposals using our bespoke costing system \n* Ensuring accurate information re hotel, destination, visits is always imparted\n* Servicing the clients' requirements in the most efficient & effective way\n* Ensuring all internal guidelines are adhered to\n* Delivery of exceptional customer service and some sales administration for a fluid number of tours throughout the year\n* Tailor making proposals reflecting the requirements of the group\n* Generating accurate tour costing's, \n* Liaising with support departments to request and confirm travel, accommodation / visit requirements\n* Ensuring all tours are costed within set budgets and client deposits are received in the agreed time frames\n* Introduce the concept of "life-long" relationships with both client and supplier \n* Sound product knowledge\n* Taking part in inspection visits where required\n* Input into maintaining and continually improving information packs about visits in the assigned areas\n* Researching and fully understanding the competitor landscape and how competitor activity can impact our product & pricing strategies\n* Researching subjects and destinations in assigned areas to ensure up to date knowledge bank.\n* Understanding and awareness of Safety Management System and Health & Safety Rules\n* Understanding of associate memberships and benefit to client & company\n* Coaching of less experienced sales consultant colleagues to develop skills and confidence in customer service skills as / when appropriate\n* Contribution to identifying improvements to work organisation and procedures etc.\n\nThe Person:\n* Proven telesales experience and successful target management ability\n* Proven experience and full understanding of delivering exceptional customer service \n* Ability to resolve problems, work under pressure and meet deadlines\n* Ability to work as under own initiative, and essentially as part of a wider team\n* Analytical skills\n* Ability to fully prepare a specialist tour package including transport, accommodation and costings to suit all School Groups requirements \n* IT literate and knowledge of Microsoft products\n* Ability to follow procedures and willingness to enhance them\n* Strong time management skills and ability to prioritise workload and be highly organised\n* Excellent verbal and written communication skills and accurate written and spoken English\n* Commercial & financial awareness and be numerate\n* Adaptable and flexible\n* Advanced IT knowledge\n* Advanced knowledge of the School Travel Market\n* Knowledge of a foreign language French/German/Other\n* Driving licence\n* School Travel Market Product knowledge \n* Destination knowledge in particular Europe & USA\n* Desire to hit targets and work within a targeted environment\n* Self-motivated, positive, and professional\n* Real passion for exceptional service delivery\n* Ability to work independently inside a team environment\n* Desire to support the development of the business and others\n* Flexible, adaptable, and positive approach to work \n* Free to travel\n\nThe Package:\n\nMonday - Friday full-time position\n\nInterested?\n\nPlease click apply or contact (url removed)

General Maintenance Operative (GMO) – Commercial Building – WC2, Central London\n\nGeneral Maintenance Operative | GMO | Maintenance Operative | Facilities Maintenance\nLocation: WC2, Central London\nHours: Monday to Friday, Day Shift\nContract: Permanent, Full‑Time\nSalary: Upto £36,500 (DOE)\nSector: Facilities Management / Commercial Building Services\n\nJob Overview\n\nWe are currently recruiting for a reliable and hands‑on General Maintenance Operative (GMO) to work within a commercial building in the WC2 area of Central London. This is a permanent, Monday to Friday role with a reputable SME facilities management provider, supporting day‑to‑day maintenance operations across a professional commercial environment.\n\nThis position would suit a General Maintenance Operative, Maintenance Operative, or Facilities Assistant with experience in commercial buildings, offices, or FM environments, looking for a stable, long‑term role in Central London.\n\nKey Responsibilities\n\nCarry out general maintenance tasks within a commercial building\nAssist with basic reactive maintenance and planned preventative maintenance (PPM)\nUndertake minor repairs, fixes, and fabric maintenance\nCarry out basic carpentry, painting & decorating, patch repairs, and snagging works\nSupport engineers with maintenance tasks as required\nAssist with room setups, furniture moves, and small compliance tasks\nEnsure building areas are kept safe, clean, and presentable\nReport faults and complete basic job reports using the CAFM system\nAdhere to all Health & Safety procedures and site policies\n\nCandidate Requirements\n\nPrevious experience as a General Maintenance Operative or Maintenance Operative\nExperience working within a commercial building, office, hotel, or facilities management environment\nBasic understanding of building fabric and general maintenance tasks\nPractical, hands‑on approach with good attention to detail\nAble to work independently and manage your daily workload\nGood communication and customer service skills\nReliable, punctual, and well‑presented\n\nWhat’s on Offer\n\nCompetitive salary depending on experience\nMonday to Friday day shift (no nights or shifts)\nLong‑term, stable role in a Central London commercial building\nSupportive SME facilities management provider\nUniform, tools, and PPE provided\nOpportunity to develop skills within facilities management\n\nHow to Apply\n\nIf you are a General Maintenance Operative (GMO) looking for a commercial maintenance role in WC2, Central London, apply today with your CV or contact us for a confidential discussion.\n\n(phone number removed)\n\nWe act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. Working as a Front Desk / Front of House Hotel Receptionist you will support communication

Are you passionate about delivering exceptional customer service and inspiring a team to achieve excellence? Firmdale Hotels is looking for a dedicated and enthusiastic Room Service Supervisor to join our vibrant team at the Ham Yard Hotel, one of our most prestigious properties located in the heart

Job Title: HGV Class 2 Days Location: Sherburn in Elmet Pay Rate: £16.50 per hour + Overtime (after 40) Night Out Allowance if willing to do a nightout • £25.00 for the first night out Job Description: We are currently recruiting for an experienced HGV Class 2 Tramper Driver based in Sherburn in Elmet. This role involves working as part of a two-person team, carrying out nationwide deliveries. This is an excellent opportunity for drivers who are comfortable with tramping and enjoy working on the road as part of a team. Key Responsibilities: • Complete nationwide deliveries as part of a 2-person crew, • Ensure safe loading, transport, and unloading of goods, • Carry out daily vehicle checks and report any issues, • Maintain accurate delivery paperwork, • Deliver a high standard of customer service at all delivery points, • Valid HGV Class 2 (Category C) licence, • Valid CPC and Digital Tachograph Card, • Previous tramping experience preferred, • Ability to work effectively as part of a t...

Reservations Agent - Film & TV This is an exciting opportunity for an experienced Reservations Agent / Booking Agent to join a dynamic business within a niche market, which provides accommodation for the Film & TV industry. The business has been built on reputation, ethos and a passion for delivering an exceptionally high level of customer service; they are truly market leaders within their specialist field. Reservations Agent - What will I be doing? Whilst the core part of this role is booking accommodation, it offers a great deal of variety, and no two days are the same. Whether you are arranging hotels, bespoke accommodation, or managing existing bookings, you'll need to be resourceful, have the ability to multi-task and must be able to react quickly and effectively and meet demanding and often changing deadlines. The position is challenging as well as fun and requires a self-motivated and ambitious individual with a desire to succeed. Reservations Agent - What experience do I need? • Previous experience in hotel reservations or reception is highly desirable, • Experience handling group bookings, VIP reservations, or serviced apartments/property management bookings is a strong advantage, • and establish rapport with clients and partners, • Skilled problem solver, able to take ownership of tasks and ensure positive outcomes, • Excelle...

Primary Responsibilities Include.Present the menu and explain details about the dishes and beverages.Take orders for food and beverages.Organise table arrangements and uphold a neat dining area.Deliver outstanding customer service to all guests.Enchanting guests since 1887, The CadoganABelmond Hotel

This is an exciting opportunity to join ROSI restaurantat the award winning Beaumont Hotel. We are looking for a professional, Assistant Maitre Dwith an outstanding passion for creating the most memorable of experiences for our guests and to become part of The Beaumont Hotel legacy. Our ideal candidate will: Experience in a high volume Restaurant Promote, establish and maintain a regular customer base and communicate all information to your team. Ensure they make every effort to familiarise themselves with our customer base, who they are, what they do, where they work, who they are related to, likes and dislikes and where possible use customer names. Ensure that the guests experience is delivered efficiently providing the guest with prompt, slick, attentive service. Understand and use the workings of the Open Table and Seven Rooms system. Maintain high standards of personal appearance, always wearing the full and correct uniform ensuring good personal hygiene. A...

Company Description At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pauseit's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality. Job Description SCOPE OF POSITION As Chef De Rang in our luxury hotel you will ensure a full and accurate delivery of Food and Beverage to The Restaurant guests. Collect food and beverage from dispense and/or pass areas and serve to standard as set by Standard Operating Manual (SOP). You will provide attentive service, customer comfort at all times. Communicate any and all customer complaints. Attend, as required, meetings and training sessions. RESPONSIBILITIES • Attitude is to be second to none to ensure a friendly, professional, helpful an...

We are currently recruiting on behalf of a prestigious 5-star hotel and resort for a professional and guest-focused Senior Reservations Agent to join their established Reservations team. Acting as the first point of contact for all booking enquiries, you will play a key role in delivering an exceptional customer experience across a range of services, including guest rooms, dining, golf, and spa packages. This is a fast-paced, customer-facing role where attention to detail and a commitment to service excellence are essential. The Reservations team is made up of knowledgeable and dedicated professionals who provide expert guidance to guests via telephone and email, ensuring each enquiry is handled efficiently and tailored to individual needs. In this role, you will also support both individual and group bookings, working closely with internal departments such as Meetings & Events, Accounts, and Food & Beverage to ensure a seamless customer journey. The successful candidate will have previous experience in a similar reservations role and be confident handling booking administration, including working with third-party booking partners. As a senior team member, you will also provide guidance and support to more junior colleagues. We are looking for someone with a positive and flexible approach, excellent communication skills, and a professional telephone manner, as this is primarily a pho...

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired. If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you. ABOUT THE ROLE The Pastry Chef de Partie is responsible for the supervision, preparation and service of all bakery and pastry items within Corinthia London, to include breads, plated desserts, cakes, and afternoon tea items. The Pastry Chef needs to ensure that the highest standards are maintained at all times in keeping with a luxury hotel whilst ensuring the brigade maximizes their resources. ABOUT YOU • Demonstrates excellent skills and creativity in one or more aspects of pastry (e.g. sugar, chocolate, bread, plated desserts, Banqueting and/or afternoon tea), • A strong desire to learn and develop a career within luxury hospitality, • Flexibility to work varied hours, • Good level of written and spoken English, • Exceptional customer care skills, • Empathy for your guests and colleagues, • Ability to work under pressure, • Pride and ...

Following a multi-million-pound refurbishment, we are delighted to introduce The Welbeck Hotel, located in the heart of Marylebone. Previously Holiday Inn London Oxford Circus, The Welbeck Hotel offers an upscale boutique feel across all 164 bedrooms, reflecting its classic 19th-century architecture. At The Welbeck, our Front Office team is at the heart of the guest experience. This role is not just about operational excellenceits about leadership, creativity, initiative, and building meaningful guest relationships while ensuring a seamless customer journey. About the Role We are seeking a proactive and guest-focused Guest Experience Manager to support the day-to-day operations of the Front Office. Working closely with the Front Office Management team, you will play a key role in leading by example, driving service excellence, and ensuring every guest enjoys a seamless and memorable stay. Key Responsibilities • Act as the primary contact for guests, including VIPs and repeat guests, ensuring personalised service throughout their stay, • Oversee the guest journey from arrival to departure, ensuring smooth check-in and check-out processes, • Handle guest enquiries, feedback, and complaints, providing pro...

A leading hotel chain is seeking a Group, Conference, and Events Planning Executive in Wembley.This role involves maximizing revenue from group events and managing customer relationships while ensuring high-quality service delivery.Ideal candidates will have strong organizational and communication s

A leading spa hotel in the United Kingdom is looking for an experienced Spa Therapist to join their team. This full-time position involves performing a variety of spa treatments, ensuring exceptional customer service, and maintaining high standards of hygiene.

A historic hotel in New York is seeking a Front Desk Agent for seasonal employment to provide exceptional customer service, manage guest check-ins/outs, and handle reservations.

A prestigious hotel in London is seeking a passionate Food and Beverage Co-ordinator to join their team. Responsibilities include delivering outstanding customer service, handling group bookings, and working flexible hours based on availability.

A historic hotel organization is seeking a Night Auditor for seasonal employment in the United Kingdom.This role requires strong customer service skills and accounting experience, with compensation starting at $18 per hour, potentially increasing based on experience.Responsibilities include managing

A leading hotel brand in Bexleyheath seeks a dedicated maintenance associate to respond to guest repair requests and perform equipment maintenance.The ideal candidate will have at least 1 year of customer service experience and must adhere to safety policies while maintaining professional relationsh

This position is perfect for those passionate about hospitality, allowing you to develop hands-on skills in service, beverage preparation, and customer care. A luxurious hotel in the City of London is searching for a motivated Food & Beverage Apprentice to join their F&B team.

The Twelve Apostles Hotel & Spa is seeking a full-time Food & Beverage Assistant in the City of Westminster. The ideal candidate should have excellent customer service and interpersonal skills, along with previous experience in a luxury hotel or high-end restaurant. Responsibilities include creating

The ideal candidate will have experience in a 4 or 5 star hotel, possess exceptional customer service skills, and be detail-oriented.

A luxury hotel in London is seeking a Pastry Demi Chef de Partie to join their team. Ideal candidates will have experience in high-end establishments, strong food safety knowledge, and excellent customer service skills.

Night Auditor (The Athenaeum Hotel)/Seasonal Employment. Provide overnight guests with excellent customer service while taking reservations, answering questions, and completing check‑in/out procedures in an accurate and timely manner.

Join 45 Park Lane as a Rooms Management Graduate and embark on an intensive training programme aimed at developing key managerial skills in the hotel industry.This role requires excellent communication skills and a customer service ethic, as managers will assist in staffing and operations within the

Hotel Receptionist / Customer Service Front of House / Front Desk. A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills.

Creative restaurant Group is hiring a Waiter/Waitress in Westminster, England. Candidates should have previous experience in a high-end restaurant or luxury hotel and possess strong customer service and teamwork skills.

You will provide exceptional service, manage guest expectations, and ensure a memorable dining experience. Ideal candidates should have customer service experience and passion for hospitality. A prestigious hotel in London is seeking a dedicated Waiter/Waitress to join their team.

A luxury 5-star hotel in Westminster seeks an In Room Dining Waiter to deliver exceptional service to guests in their rooms or suites. The ideal candidate will have experience in luxury hospitality, a passion for food and beverage, and impeccable customer service skills. This role offers the opportu

F25-Restaurant 1-LO in Westminster seeks a Bartender for Whitcomb’s. Join a luxury hotel team with a commitment to excellence in customer service and quality. Competitive salary, 28 days of holiday, meals, and extensive benefits including training programs and opportunities for promotion are offer

Commis Chef The Clermont Charing Cross Contract: Flexible Payment: Hourly Salary: £13.00 per hour + tips Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross. What you'll be doing In our kitchens, we believe that delicious food served in a welcoming atmosphere is key to a memorable dining experience. As a Commis Chef, you will play an essential role in preparing and delivering a diverse range of appetizing dishes that enhance our guests' experiences. Assist in the preparation and presentation of a variety of dishes, ensuring high standards of food quality and presentation in a casual dining setting. Maintain a focus on quality, with meticulous attention to detail in every dish. Follow and adhere to all Health & Safety and Food Hygiene regulations, ensuring a safe working environment for the team. Bring enthusiasm and a willingness to learn from experienced chefs, gaining exposure to different cooking techniques and styles. What you'll bring To thrive in this role, we seek candidates who embody our core values: Positive and friendly individuals who are eager to be part of a like-minded team, ready to contribute to a collaborative kitchen environment. Basic knowledge of food preparation and a genuine interest in honing culinary skills, demonstrating a commitment to excellence in every dish. Excellent communication skills that foster collaboration and efficiency in the kitchen. A total commitment to customer service, understanding that every plate served contributes to creating memorable moments for our guests. Previous experience in a similar role is desirable, along with a passion for delivering exceptional food in a casual dining atmosphere. If you are ready to bring your culinary skills to a vibrant team and contribute to extraordinary dining experiences, we invite you to apply for the Commis Chef position. Join us in crafting delicious moments that our guests will cherish! What you'll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our ‘People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We're here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People' Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us. TPBN1_UKCT

Senior Pump Engineer – Within the M25 – Salary £40,000-£50,000 DOE Senior Pump Engineer Package Overview: • Salary £40,000-£50,000 – Depending on Experience, • Full-Time - Permanent,, • Excellent Progression and Training Opportunities, • Area Covered – Within the M25, • On Call & Call Out Rota Company Overview – Senior Pump Engineer Our client, a leader in their sector, are currently looking for a Senior Pump Engineer to join their highly valued team on a full-time basis. This Company are continuing to grow at an impressive rate due to their excellent reputation and trusted expertise in their field. They offer a number of products and services across their many divisions and are currently looking for someone who shares their passion and drive for the Industry. This is an exciting time for the company and the right candidate for the role will need to be enthusiastic, forward thinking and personable with the drive to hit the floor running in order to take full advantage of the opportunities available to them. Senior Pump Engineer Role and Responsibilities: • Working in the following sectors: such as: Blue-Chip companies, Broadcasters, Retail Outlets, Hotel Chains, Private Housing, Social Housing, Education Establishments, Commercial Buildings., • Take responsibility for the overall quality of the work delivered on-site, • Carry out effective communications with the client and administration team, • Ensure the company meets its obligations and adheres to guidelines and regulations laid down by the professional bodies they subscribe to., • Installation, servicing, and maintenance of booster pump and sewage systems, • Ensure all installations and works comply with relevant safety standards and regulations, • Troubleshoot technical faults and deliver prompt, effective solutions, • Assist with the training and development of junior engineers when required, • Support the supervisor in monitoring team performance and output, • Contribute to planning and strategic development of the pumps division, • Build and sustain strong client relationships, providing a high standard of customer service, • Prepare service quotations when required, in collaboration with the supervisor Senior Pump Engineer Skills and Experience: • A Full UK Driving Licence or equivalent (Essential), • Must hold a valid Confined Space Certificate, • At least 5 years of experience working within the sector, • Relevant qualifications are desirable such as IPAF, PASMA, CSCS, City & Guilds, • A positive attitude and the ability to self-motivate is a must, • Good product knowledge within the Pump Industry, • Self-motivated with excellent problem-solving and communication skills DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful