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Head Waiter/Waitress Wanted – Family-Run Pizza Restaurant We are a small, family-owned pizza restaurant with a friendly and welcoming team, and we're looking for a dedicated and hardworking Head Waiter/Waitress to join us! What We’re Offering: A permanent position with a guaranteed salary (at least the National Minimum Wage). A supportive, family-oriented work environment. Opportunities to grow with our team. What We’re Looking For: Someone with a great work ethic and a friendly attitude. Prior experience as a waiter/waitress or in a similar role is preferred. Availability to work flexible hours, including evenings and weekends. If you're passionate about customer service and love pizza, we’d love to hear from you! (Note: This job is posted by a registered company and complies with wage regulations.)
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our South Kensington branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £11.50 X hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Full-time (45 hours), Permanent Salary: £11.5 - £12 per hour + Service charge + Extra tips
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £13.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favorite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits
Are you a motivated individual with a passion for property and sales? Join our dynamic team as a Self-Employed Sales and Lettings Negotiator and take control of your earnings with uncapped commission potential. This is a fantastic opportunity for a driven individual to thrive in the exciting world of real estate while enjoying the flexibility of self-employment. In this role, you will be responsible for facilitating property sales and lettings, providing exceptional customer service, and building strong relationships with clients. The ideal candidate will possess excellent organisational skills, the ability to communicate effectively, and a keen interest in the property market. About Us Ervaid Management is a proud independent, family-run estate agency based in London. Specialising in residential property sales and lettings, we are dedicated to providing a personalised, customer-focused service tailored to meet the unique needs of our clients. Your Role As a Sales and Lettings Negotiator, you will: Build and maintain relationships with landlords, tenants, buyers, and sellers. Generate leads and new business opportunities through networking and marketing. Conduct property viewings and negotiations. Deliver outstanding customer service throughout the lettings and sales process. Work independently to meet and exceed sales targets. What We’re Looking For We’re seeking someone who is: Ambitious and self-driven: You thrive on setting and achieving goals. Customer-focused: You excel at building relationships and trust. Organized and proactive: You can manage your time effectively to meet deadlines. Experienced in sales or real estate(preferred but not essential). Knowledgeable about the local property market (preferred). What We Offer Uncapped earning potential: Commission-only structure with excellent rates. Flexible working hours: Work on your terms. Ongoing support and training: Access to industry tools and guidance to help you succeed. Independence and autonomy: Be your own boss while leveraging our established brand and resources. About You There is technically no experience necessary however we do recommend a small amount of industry experience as you will typically earn commissions quicker. Nevertheless we have never been a company or a team that turns people away! Overall what we look for is the drive, the passion, and the desire to succeed! If you are passionate about property and possess the necessary skills to excel as a Sales and Lettings Negotiator, we invite you to apply for this exciting opportunity. Job Type: Freelance Schedule: Monday to Friday (own working schedule) Weekend upon request Licence/Certification: Driving Licence/Car (preferable but not required) Location: London/Sussex/Essex Work Location: Remote Job Types: Full-time, Part-time, Freelance Work from home Schedule: Flexitime Potential earnings: Uncapped Work Location: On the road Reference ID: 55520137 Expected start date: 06/01/2025 How to Apply: If this opportunity aligns with your passion for real estate and ambition to thrive in the industry, we’d love to hear from you! Please submit: Your CV A cover letter explaining your motivation and vision for the role. And answer these questions: Briefly outline any experience you have in the real estate industry. What excites you most about this opportunity? How would you approach sourcing new properties/clients? Are you confident that terms like "leader," "charismatic," and "proactive" apply to you? Do you understand and are you willing to work in real estate? Are you passionate about properties? Are you aware that this is a commission-based role?
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!
Cocotte are looking for an experienced, positive, and motivated Flexible Full-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide great customer service - A can-do attitude and multi-tasker to ensure the right things are done on time - A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £13ph (including service) Apply today to join the growing team here at Cocotte!
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Individual Restaurants has an exciting opportunity for a well-organized, engaging and well-presented Drink Runner to join our team based in London. You will be working on a permanent basis, and in return receive a competitive salary. Benefits of becoming our Drink Runner: -100% of gratuity and service distributed to the restaurant team -30% off your total food and drink bill at any of our restaurants, any time. -Access to up to 40% of your earnt wages, savings and financial wellbeing tools through our partners at Wagestream -Opportunity to develop and achieve industry recognised qualifications through our apprenticeship programme -Competitive rates of pay – we pay the best to get the best -Career paths, progression and training through our in house training Academy -3% employer pension contribution -15% off at Iceland Foods About us: Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva Blu and our Bar & Grills. We are key players in the premium-casual dining market with a stellar reputation as one of the best companies to be part of in our industry. Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit”. We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team! Role To ensure you are fast, efficient and productive in your everyday duties and also ensuring the service you provide meets with the company’s standards on striving for World Class, quality service! Responsibilities To ensure that a friendly, efficient, courteous and consistent service is provided at all times.
We’re a laid-back, fun-loving pizza joint serving up delicious slices, cold drinks, and great vibes. Our place is all about good food and a welcoming atmosphere. We’re on the hunt for a dynamic Restaurant Manager to lead our team and keep the good times rolling. Job Overview: As the Restaurant Manager, you’ll oversee daily operations, ensuring top-notch customer service, smooth team coordination, and an all-around awesome experience. You’re a natural leader who thrives in a fast-paced environment and loves making people happy. What You’ll Do: Lead floor operations, ensuring customers have a memorable dining experience. Manage and motivate the team with clear communication and support. Handle customer concerns with a smile, keeping them coming back. Assist in hiring, training, and developing team members. Ensure the restaurant stays clean, organized, and ready for action. Oversee opening and closing tasks, maintaining operational excellence. What We’re Looking For: Previous management experience in casual dining. An upbeat, approachable attitude with a love for people and pizza. Strong communication and problem-solving skills. A team-first mindset with a hands-on leadership style. What We Offer: A fun, supportive work environment that feels like family. Flexible scheduling and growth opportunities. Competitive pay and performance-based rewards. Free pizza (of course)!
Job Advertisement for Account Manager at Jamp Okoms Drylining Ltd An exciting opportunity has arisen to represent our products in front of the trade. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager Location: 57 Walton Road, London, E12 5RF Job Type: Full-Time, Permanent Salary: Up to £39,000.00 - £40,000.00 dependent on experience. Responsibilities: • Work on collaborative marketing campaigns • Work closely with our Credit and Account Management teams to improve conversion rates and broker satisfaction • Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust • Help to manage and develop a small team to innovate and take a solution-based approach to challenges • Supporting in other areas of the branch as required • Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics • Managing existing clients and providing them with excellent customer service • To achieve set activity & billing targets while also delivering on agreed objectives • To generate success from sales calls • To ensure all processes and compliance procedures are followed About you: • Previous account management experience • Excellent communication skills • To be able to build strong work relationships • You must have experience working with accounting/financial information • Degree level education or equivalent / relevant work experience • The ability to work individually and as a team
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
A vibrant, buzzy bar situated a stones throw away from the city in Aldgate East. Our extensive drink selection caters to everyone from classic cocktails to a wide range of draught beer & of course our famous Young's Original. Our menu is full of pub classics with seasonal twists, using only the freshest, seasonal ingredients. We are looking for an experienced Assistant Manager with a flair for hospitality to join our team. Get in touch!What We Offer Our Assistant Managers: Access to our Career Pathway and development towards GM Access to our fully funded apprenticeships and training and development courses 20% discount in all Young's Pubs and Hotels Access to our Share Save Scheme Free Meals 28 Days holiday per year Company Pension Scheme What we look for in an Assistant Manager: We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
We are looking for great Supervisors/ Team Leaders to join our Roasting Plant Coffee pioneer team at Gracechurch Street. We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry. What you'll be doing: Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need: Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitude Experience of customer service The diary to accommodate flexible shifts An eye for detail and high quality Ability to lead and inspire the team during busy hours Experience in supporting shop management and day to day managerial tasks A basic knowledge of training At least 1 Year of Barista or coffee making experience Minimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: Training available and opportunities for career growth and development across the business Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings Great flexible working hours and paid breaks Referral Program Free lunch on every shift Loads of free coffee whiles on shift! A day off on your Birthday Beautifully designed coffee shops in some of London's most unique locations
We are looking for a fun experienced part- time barista to join our growing team immediately , who can also enjoy working in outdoor popup cafe. candidates must have knowledge/experience of specialty coffee. Candidates must be adaptable with great customer service and a positive attitude to deliver high standard coffee. We are based in Kennington south east London. We work with La Marzocco machines and mythos 1 grinder. We pride ourselves on treating all of our staff well and encouraging a happy work environment. Role - Part-time Thursday and Friday - Start Immediately - Salary £12.50 - £14.00 - Is able to do openning shift - Ability to work outdoors as we operate from a stall Day to Day tasks for Barista - Seasoning group heads before trading starts - Prepare espresso based coffees, food and salads - Serving customers with a friendly smile - Backflushing espresso machine twice a day - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. - Set up, stock, and maintain work areas - Ensure cleanliness of all work areas, counters and equipment throughout the day - Input orders into cash register system and collect payment from customer Skills and Experience - Relevant barista experience in a similar position, working in a high volume delivering high standard coffees - Excellent customer service skills, with the ability to adapt and respond to customer needs quickly - Good communication and interpersonal skills, able to build effective relationships with, and relate to people at all levels and with diverse backgrounds - Great team building skills as we are a small knit team
Individual Restaurants has an exciting opportunity for an experienced Pizza Chef to join our team based in Exchange square, Liverpool street station (London). You will be working on a full time, permanent basis, and in return receive a competitive salary. About us: Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Piccolo, Riva and our Bar & Grills. Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit” We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team! The role: As a Pizza Chef in our restaurant, you will support the Head Chef and run sections of the kitchens with the opportunity to progress in your career. Being responsible for preparation, cooking, tasting, and presentation of food in line with company specifications. Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996). If you have the passion and drive to be the best and would like to join our family as our new Pizza Chef, please click ‘apply’ today. We would love to hear from you.
About the Role We are seeking an experienced Store Manager with a strong sales orientation to lead our street food store in a vibrant, high-footfall Mayfair location. This hands-on role requires managing daily operations, overseeing staff, and driving sales to achieve financial targets. Responsibilities Operational Management: Oversee daily store operations to ensure efficiency and high service standards. Team Leadership: Recruit, train, and supervise staff, fostering a positive and productive work environment. Sales Focus: Implement strategies to drive sales growth and meet revenue targets. Customer Service: Ensure exceptional customer experiences to maintain and grow our customer base. Compliance: Adhere to health and safety regulations and company policies. Requirements Proven experience in hospitality management. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Demonstrated ability to drive sales and achieve targets. Ability to work on-site and lead by example. What We Offer Competitive salary with performance-based sales bonus. Opportunity to manage a dynamic store in a bustling area. Supportive environment with opportunities for professional growth. If you're ready to take on this exciting challenge and contribute to our store's success, we'd love to hear from you!
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!