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  • Receptionist Manager
    Receptionist Manager
    30 days ago
    £30000–£40000 yearly
    Full-time
    Northwood Hills, Hillingdon

    Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

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  • Weekend Supervisor
    Weekend Supervisor
    1 month ago
    £14–£16 hourly
    Part-time
    Borehamwood

    Roaming Roast is looking for someone to run our Borehamwood coffee truck at weekends. Your main responsibilities will be: -Driving the tuktuk to its location from our storage facility -Lead barista throughout the day (you will be supported by another barista) -Ensuring standards of quality and hygiene are upheld Hours: 7.30-4pm Saturday and Sunday There will always be additional hours available during the week should you wish to take them but this is not required. You must have held a full driving licence for 2 years and be over 25 years of age for insurance purposes. We are a small chain of specialty coffee trucks operating in London and Hertfordshire. Our ideal candidate is someone who has multiple years of experience as a barista and someone who is able to demonstrate their ability think and act independently. As a small business, you'll wear many hats other than just barista. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desirable. This is an incredibility rewarding job for the right candidate. We believe that people in hospitality deserve better. So if you love standing outside talking to people whilst accepting the responsibility of managing a coffee truck for the weekend, this is for you! Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount

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