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___ is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respire care to residents living in our homes. We believe our residents deserves choice, dignity, and independence. Our main focus is to create a friendly, safe, and warm environment for everyone in our homes. Tailored care plans and 24-hour personal support for each resident help us achieve this. We offer a wide variety of care options from short and long-term residential to person-centred nursing care. ___ are continuously looking to recruit talented individuals to join our caring, enthusiastic, and supportive team. Everyone here has a fundamental part to play in our continued success and growth. Follow our CEO ___ or ___ to find out more about us. Job Overview The Business Development Manager will play a key role in driving commercial growth across the pharmacy group by expanding external partnerships, increasing service uptake, and ensuring operational performance meets agreed KPIs. Reporting into senior leadership, you will focus on building strong relationships with care homes, GP surgeries, domiciliary care providers, and wider community stakeholders. This is a commercially focused, field-based role requiring strong relationship management, healthcare sector knowledge, and the ability to translate opportunities into sustainable growth. You will also work closely with internal pharmacy teams to ensure smooth onboarding, regulatory compliance, and consistent service quality. Key Responsibilities • Identify, target, and secure new care home contracts for medication dispensing and clinical services, • Build and maintain strong relationships with care home managers, GPs, PCNs, district nurses, and social care teams, • Conduct on-site visits to assess client needs, present services, and support onboarding, • Drive growth across NHS and private services including CPCS, NMS, flu vaccinations, and other advanced services, • Monitor and analyse KPIs including prescription volume, service uptake, onboarding, retention, and customer satisfaction, • Develop and implement action plans with pharmacy managers to improve performance where required, • Lead the onboarding process for new care home clients, ensuring compliance and operational readiness, • Collaborate with pharmacy and delivery teams to ensure effective service delivery and workflow capacity, • Support workforce training on new services, care home processes, and customer service standards, • Represent the organisation at community events, networking sessions, and stakeholder meetings, • Support marketing initiatives including campaigns, digital presence, and community engagement About You • Proven experience in business development within healthcare, pharmacy, or social care environments, • Strong understanding of NHS pharmacy services and care home medication processes, • Confident building relationships with a wide range of healthcare stakeholders, • Commercially driven with the ability to identify and convert growth opportunities, • Strong analytical skills with the ability to interpret data and drive performance improvements, • Highly organised, proactive, and able to work independently in a fast-paced environment Requirements • Previous experience in a business development or commercial role within pharmacy or healthcare, • Knowledge of regulatory and compliance requirements within pharmacy or care settings, • Full UK driving licence and willingness to travel between sites, • Strong IT and reporting capability Package and Benefits • Competitive salary, • Career development within a growing organisation, • Opportunity to work across a diverse healthcare network, • Supportive and collaborative working environment

⭐SECURITY OPERATIONS MANAGER 📍 LEICESTER 💸Upto £38,000k We are seeking a highly capable and experienced Security Operations Officer to lead the day-to-day delivery of security operations at a flagship shopping centre in the East Midlands. This is a pivotal role responsible for ensuring a safe, secure, and welcoming environment for all visitors, tenants, and stakeholders. The successful candidate will be a strong operational leader with proven experience managing large teams, delivering high standards of security, and supporting strategic and business continuity objectives. YOUR RESPONSIBILITIES... • Oversee the daily delivery of all security operations across the centre, • Ensure effective deployment of security personnel and resources, • Maintain a safe and secure environment for customers, retailers, and staff, • Monitor and continuously improve operational performance standards, • Lead on emergency planning and response procedures, • Act as a key point of contact during incidents and major events, • Support and test business continuity and disaster recovery plans, • Provide line management to Operational Team Leaders and Control Room Supervisors, • Lead, motivate, and develop a large, multi-disciplinary security team, • Conduct performance reviews, coaching, and succession planning, • Foster a positive, inclusive, and high-performance team culture, • Identify training needs and ensure all staff are fully trained and compliant, • Deliver and support ongoing development programmes, • Ensure adherence to SIA licensing requirements and industry best practice, • Oversee control room operations, including CCTV monitoring and incident response, • Ensure compliance with relevant legislation and data protection requirements, • Maintain integrity, confidentiality, and proper use of surveillance systems, • Manage third-party security contracts and external service providers, • Build strong relationships with retailers, local authorities, and emergency services, • Act as a key liaison for all security-related matters, • Ensure full compliance with health & safety legislation and site policies, • Conduct risk assessments and ensure mitigation measures are implemented, • Promote a strong safety culture across the team, • Deliver a customer-first approach to security operations, • Ensure all interactions with the public and stakeholders reflect professionalism and care, • Support a welcoming and inclusive environment within the centre, • Contribute to the development and delivery of security strategies, • Support long-term planning, risk management, and resilience initiatives, • Drive continuous improvement and innovation within the security function ESSENTIAL SKILLS AND QUALITIES... • Proven experience in a senior security operations role, ideally within a retail or high-footfall environment, • Demonstrated experience managing and developing large teams, • Strong knowledge of security operations, including CCTV systems, • Valid SIA Licence (essential), • Solid understanding of health & safety, compliance, and risk management, • Experience in emergency planning and incident management, • Knowledge of business continuity and disaster recovery principles, • Understanding of data protection and information security requirements, • Excellent leadership, communication, and stakeholder management skills, • Strong customer service ethos with the ability to engage with diverse audiences ABOUT YOU... • Professional, confident, and resilient under pressure, • Proactive and solutions-focused, • High attention to detail and integrity, • Strong decision-making and problem-solving abilities, • Committed to continuous improvement and excellence WHATS ON OFFER... • Opportunity to work at a prestigious, high-profile retail destination, • A leadership role with real impact on safety and customer experience, • Ongoing professional development and career progression 👉If you enjoy working fast paced enviornments, please send your CV to

Express Recruitment have a rare and unique opportunity for an experienced people manager to lead a team of individuals and join a global business in the Leicester area with free parking provided. Our client is looking for a candidate who can demonstrate excellent people and communication skills. They are looking for someone who wants to join their new customer service team focusing on developing the culture within the team and putting kindness ahead of data! In return our client is offering a salary of up to c£43,000, hybrid working options (1 day per week at home) plus many more benefits. Roles & Responsibilities • Lead and motivate the Customer Service Team ensuring high standards of performance, engagement and service delivery, • Develop and maintain strong relationships with key customers to support satisfaction and long-term partnerships, • Compile and review regular reports to monitor performance, identify trends and support strategic decision-making, • Work collaboratively across departments to identify and implement improvements that enhance the customer experience and increase efficiency, • Provide support to senior management and collaborate with other team leaders on operational and strategic activities, • Identify training needs within the team and coordinate with training partners to deliver suitable development programmes Skills & Experience • Previous experience as a Customer Service Team Leader or Manager, • Ability to demonstrate high level communication skills, • Confident using Microsoft Excel, • Excellent communication skills both verbally and written, • Fluency in German and English is essential, • This role would suit someone who is already working in a Team Leader or management role, whether that is a Customer Service or Sales Team Leader, and wants to be part of an exciting new project. About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you. Vacancy Summary Hours: Monday to Friday, 8:00am to 4:00pm (1 in 5 weekends) Salary: c£43,000 Per Annum D.O.E Location: Leicester, Leicestershire Job Type: Permanent Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

Shift: Sunday 6.30am to 3.30pm, Monday to Wednesday 9am to 6.30pm (36 hours per week) Salary: £30,073 per annum Location: Radar Road, Leicester The role: As a Customer Service Manager within our International department, you’ll lead, motivate, and inspire a team of passionate Advisors to deliver best-in-class service. Working collaboratively with the wider Operations team, you’ll drive excellence, create a culture of success, and make a real impact on our customers worldwide. With a growing customer base of over 1.5 million internationally, there's never been a better time to become part of the International team. What you’ll take on: • Motivating & Coaching: Support your team daily, ensuring they achieve best-in-class standards through encouragement and expert guidance., • Developing Talent: Set clear objectives, provide meaningful feedback, and run engaging 1-2-1s to help your team grow., • Driving Performance: Manage attendance and performance challenges with a proactive approach, using HR procedures where needed., • Customer Focused: Regularly review customer interactions, low-scoring surveys, and unresolved cases, taking swift action to improve outcomes., • Drive Recruitment: Support the recruitment process to ensure the right talent is brought into the team., • Lead by Example: Stay hands-on by assisting with customer calls when needed, staying in touch with the day-to-day operations., • Ensure Performance: Provide support to the Duty Desk as required, ensuring SLA and Lost Calls remain within target., • Collaborative Leadership: Work closely with peers and Senior Managers to ensure smooth handovers and clear priorities., • Maintain Service Excellence: Partner with your Assistant Operations Manager to monitor staffing levels and service targets, ensuring they consistently meet expectations., • HR Collaboration: Alongside HR, you’ll lead investigations and disciplinary hearings as needed, ensuring fair and consistent processes. What you'll bring: • Experience in a similar Customer Service Management role, • Contact Centre experience is preferred, • Strong ability to recognise and deliver best-in-class service with the customer at the centre of decisions, • Inspire and motivate teams through leading by example, • Positive, can-do mindset with a focus on collaborative goals, • Expertise in Power BI for data-driven, targeted decision-making, • Naturally flexible, committed, and comfortable with embracing change, • Strong planning, organising, and prioritising skills to manage workloads dynamically, • Proficient in data interpretation and using insights to drive improvements, • Occasional travel to our Manchester contact centre hub. Please note, travel to Manchester and other sites may be required for this role. What’s Next: Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match our criteria we will be in touch regarding the next steps. All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. Next is proud to be a Disability Confident Employer (Level 2). We’re committed to building an inclusive, inspiring workplace where everyone feels respected, valued, and a true sense of belonging. Our aim is to support every individual to reach their full potential, whoever they are. If you have any questions about our commitment to diversity and inclusion, please feel free to contact our friendly recruitment team on .

About the role\n\nSytner BMW Leicester has a rare opportunity available for motivated and driven Aftersales Manager.\n\nAs a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.\n\nYou will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.\n\nThis is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n\nAbout you\n\nPrevious experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.\n\nYou should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 27 days plus bank holidays\n\nCompany Car\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nPrivate Medical Insurance\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nCareer Development\n\nEnhanced Pension Entitlement\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

About The Role\n\nSytner BMW Leicester have a fantastic opportunity for a Bodyshop Workshop Controller to join our team!\n\nAs a Sytner Bodyshop Workshop Controller, you will manage the flow of repairs through our on-site Bodyshop, allocating work to the most suitable technician and ensuring that high quality workmanship and adherence to agreed timescales take priority.\n\nYou will lead and supervise our team of Bodyshop technicians on a day-to-day basis, motivating them to strive for the best results and helping to co-ordinate logistics to keep work flowing smoothly.\n\nYou will liaise with the front of house team to ensure the customer is kept up to date and ensure that the correct processes are followed for the range of work we undertake, which includes internal preparation of Approved Used Cars, insurance repairs, and cosmetic retail work, including alloy wheel refurbishment.\n\nYou will need a keen eye for health & safety and will take the lead in ensuring that our equipment is maintained in great condition and that the bodyshop is kept clean and tidy.\n\nYou will work closely with the Bodyshop Manager, and Sales colleagues to ensure that customer care always comes first and repairs are completed within agreed timescales.\n\nAbout You\n\nPrevious experience in a Bodyshop role is required. We are looking for someone who is a great communicator, a motivating leadership presence, energetic and able to operate efficiently in a fast-paced environment, whilst showing genuine care for colleagues and customers and striving to hit sales targets.\n\nIf you take pride in your standards, can manage your time effectively, enjoy being part of a busy team and take satisfaction from achieving goals, this could be the role for you.\n\nWe welcome applications from experienced Bodyshop Controllers and Supervisors but equally would consider VDAs with strong leadership and organisational skills along with accurate administration and an eye for detail and can provide a long-term training and development plan to help you fulfil your career ambitions.\n\nWhy Sytner?\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Customer Relations Manager\n\nWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.\n\nCustomer Relations Manager\n\nCare Home: Graysford Hall\n\nHours per week: 40 hours per week\n\nSalary: £40,000 per annum plus commission\n\nAbout the role:\n\nWe are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.\n\nThe successful Customer Relations Manager will have overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.\n\nWorking alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.\n\nBenefits of working with Sanders Senior Living:\n\n * 28 days Paid Holiday\n\n * Pension Scheme\n\n * Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure\n\n * Employee Assistance Scheme that is also available to immediate family members\n\n * Comprehensive induction and ongoing, paid training\n\n * Free DBS Check and uniform\n\n * Funding and support towards obtaining NVQs\n\n * Opportunities to progress your career within the company\n\n * Free, on-site parking\n\n * Employee of the Month awards\n\nAbout you:\n\nWe are seeking a skilled Customer Relations Manager who possesses a strong background in sales and business development, preferably within the care industry. The ideal Customer Relations Manager will excel in establishing and nurturing valuable relationships, not only with our residents and their families, but also within the local community. A dedication to providing exceptional service and a collaborative spirit are essential qualities for this role. Strong communication skills and a passion for delivering top-notch service are also key attributes we are looking for in potential candidates.\n\nAbout Sanders Senior Living:\n\nSanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.\n\nOur commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.\n\nAt Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.\n\nAs we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.\n\nAll appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.\n\nYou can apply for this role by completing our short application form or by visiting the home where one of our team can help you

Engineering Project Manager - Automation\n\nto £50k plus benefits\n\nEast Midlands - commutable from Nottingham, Leicester and Coventry \n\nOur client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke automation and robotic systems, and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced Engineering Project Manager to oversee the activities of a highly professional solutions division and lead the delivery of a range of exciting special purpose machinery-based projects ranging from £200k to £2m each. \n\nBased near Leicester and tasked with ensuring the successful completion of multiple assigned projects both on time and within budget, as Engineering Project Manager you will manage the scope of all projects and control any deviations as necessary, communicating effectively at every stage of the project with the customer and operating as the technical lead for projects to ensure a consistent high standard of machine design through to project delivery.\n\nYou will be responsible for the accurate planning of resources to ensure that projects can be completed successfully and will create quotes for and agree upgrades outside of the scope of projects as required, managing the resolution of any issues that may arise at various stages and planning appropriate aftersales support as well as ensuring safe working practices are adhered to and relevant documentation and CE certification are presented to the customer at the handover of each project.\n\nOther responsibilities for this varied and challenging role will include maintaining and updating specifications as necessary, defining and controlling budgets, completing project plans and attaining design approval with full customer agreement, planning and leading internal design reviews to ensure the highest standards of machine design, actively developing and driving product development and standardisation programs across the portfolio of solutions and successfully completing IAT, FAT and SAT on every project machine. \n\nYou will approve and handover mechanical and controls BOMs to the purchasing teams and agree dates whilst identifying potential cost savings for manufactured and bought-out items and ensure that customer information and component requirements are clear and arrive on time before arranging the delivery and installation of projects as required. \n\nTo be considered for this business-critical Engineering Project Manager position it is essential that the successful candidate can demonstrate proven project management skills, and ideally a background that has allowed considerable exposure to PLC control software and multi axis Robotic systems within any manufacturing environment. \n\nAn excellent benefits package and genuine scope to progress your career into a management position supervising a team of control software and service engineers is available for the right candidate - so if you believe you possess the relevant skills and experience for this position, in the first instance send your cv to or call the Projects team on (phone number removed) for further details

Ward Clerk & Reception Team Lead | Spire Leicester | Oadby | Full Time | Competitive Salary + Excellent Benefits\nSpire Leicester Hospital has an exciting opportunity for an experienced Ward Clerk & Reception Team Lead to join our team on a full-time, permanent basis.\nThis is a key patient-facing leadership role, responsible for leading front-of-house services while ensuring every patient receives a seamless, professional, and welcoming experience.\nKey Responsibilities:\n * Lead and manage the hospital reception team, ensuring consistently high standards of customer service\n * Supervise day-to-day operations, including rota management, staffing levels, and performance support\n * Deliver a warm, professional, and efficient front-of-house experience for all patients and visitors\n * Oversee patient admissions and discharges, ensuring accuracy and compliance with hospital procedures\n * Support inpatient and day-case bookings using hospital systems (e.g. SAP)\n * Manage reception processes including billing, payment collection, and administration tasks\n * Coordinate admission lists and liaise closely with clinical teams to support patient flow\n * Oversee switchboard operations, ensuring all enquiries are handled promptly and professionally\nWhat We're Looking For:\n * Proven experience in a reception or customer-facing role (healthcare experience desirable)\n * Previous supervisory or team leadership experience\n * Strong organisational skills with the ability to manage multiple priorities\n * Excellent communication skills and a confident, professional telephone manner\n * High attention to detail with a commitment to accuracy and confidentiality\n * A proactive, patient-focused approach with a passion for delivering exceptional service\nBenefits:\nWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:\n * 35 days annual leave inclusive of bank holidays\n * Employer and employee contributory pension with flexible retirement options\n * 'Spire for you' reward platform - discount and cashback for over 1000 retailers\n * Free Bupa wellness screening\n * Private medical insurance\n * Life assurance\nOur Values:\nWe are extremely proud of our heritage in private healthcare and of our values as an organisation:\n * Driving clinical excellence\n * Doing the right thing\n * Caring is our passion.\n * Keeping it simple\n * Delivering on our promises\n * Succeeding and celebrating together\nWe commit to our employees' well-being through work life balance, on-going development, support and reward.\nSpire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.\nSpire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.\nClosing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.\nFor us, it's more than just treating patients; it's about looking after people

Role: Warehouse Supervisor\n\nLocation: Leicester\n\nAccept Recruitment Ltd are delighted to be supporting one of our leading clients who is a established business that has been in operation for over 20 + years' with an excellent reputation with their clients and employees across their many regions.\n\nDue to continued growth they are looking to recruit an experienced Warehouse Supervisor for their already established team.\n\nYour key responsibilities:\n\n * Supervise warehouse teams and ensure that customers outbound deliveries and products are received, handled, picked and despatched with 100% accuracy using relevant warehouse management systems\n\n * To always work in a way that safeguards both your personal safety and the safety of all who work in the warehouse\n\n * Responsible for highlighting any potential issues, including: Hygiene and damage issues to the warehouse manager\n\n * Build and motivate the team, including recruitment, performance management and ongoing team development\n\n * Responsible for the control of Health and Safety, ensuring that all procedures are adhered to\n\n * Identify opportunities for improved efficiencies within the operation, recommending and implementing changes\n\n * Create a culture of engagement and inclusion within the operation and across the site\n\n * Support the resolution of specific performance issues or complaints regarding service levels from the customer or other areas\n\n * Responsible for KPI targets in a team to ensure a cost efficient and service focused department\n\n * Complete all reports as requested by the site manager, management team and customer in a professional and timely manner\n\n * Lead a team and optimise day-to-day performance, including operational functions and shift briefings so that business targets are met or exceeded\n\n * Manage resources for the Operational function to deliver its objectives\n\n * Achievement of the Operational KPI's such as productivity, quality, stock integrity, service and attendance\n\n * Ensure compliance and conformance to all legislative and company policy\n\n * Lead and support the team in creating and delivering great communications to provide everyone with two way information flow\n\n * Monitor resource and deployment of resource where required, including seasonal planning\n\n * Produce accurate daily and weekly KPI's ensuring they are distributed on time\n\n * Support a continuous improvement programme to increase efficient and effective working practices within the department\n\n * Identify opportunities for improved efficiencies within the operation, recommending and implementing change\n\nKey Requirements:\n\n * Warehouse operational management experience\n\n * The possession of both Flexi and Counterbalance Fork Lift Driving Licence\n\n * The ability to safety operate several warehouse equipment\n\n * Good PC Literacy and the ability to use the systems applicable to the warehouse or the capability to use them after suitable training\n\n * Knowledge Health and Safety\n\n * Operational competence with the ability to work in small team and with minimal supervision\n\n * Undertake appraisals and disiplinaries with a strong understanding of note taking etc\n\n * Absence management experience\n\nWhat you'll get in return:\n\n * Competitive salary\n\n * Monday - Friday\n\n * 2pm - 10pm\n\nIf you're an experienced leader with strong technical knowledge and passion for developing teams, we'd love to hear from you.\n\nLocation: Leicester\nContract Type: Full-time permanent\n\nTo Apply:\n\nIf you are interested in this position and meet the criteria, please apply today with your CV. For further details, contact the Accept Recruitment team.\n\nPlease note: We may close this vacancy early if we receive a high number of suitable applications. If you have not heard from us within 14 days of applying, please assume your application has not been successful on this occasion. Accept Recruitment is acting as an employment agency in relation to this vacancy. We are recognised as one of the leading recruitment agencies in Leicester. If this role isn’t quite right for you, please visit our website to explore other permanent and temporary opportunities across various sectors. Equal Opportunities: Accept Recruitment is an equal opportunities recruiter. We welcome applications from all suitably qualified candidates regardless of age, gender, disability, race, religion or belief, sexual orientation, or any other protected characteristic

JOB DESCRIPTION - REGISTERED MANAGER\n\nJob Title: Registered manager\n\nTo provide high quality homecare services that support the rights of customers to live the lives they choose as far as they are able. The registered manager is directly accountable to the owner(s) and to the regulatory body\nEfficiently manage the day to day running of the business. Allocate resources and monitor performance to deliver high quality homecare to customers within budget. Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry \n\nManage the safety and quality of the business\nBe responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures\nUndertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care\nUnderstand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control\nMaintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business\nImplement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements\nBe prepared to work flexibly to ensure the safe delivery of \n\nPromote the rights of each customer and keep their wishes at the centre of their care and support\nMake sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and/or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and support\nMake sure a written individually tailored care and support plan has been created and agreed, that respects the customer's wishes and promotes their dignity and privacy\nAgree appropriate risk control measures to reduce identified risks\nProvide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns\nApply excellent communication skills with customers, their families and representatives, staff and other health and social care professionals to deliver high quality\nKeep all information about customers and their families secure \n\nManage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff\nIdentify ongoing training needs and ensure staff are up to date with current best practice\nEnsure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times\nImplement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters\nProvide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles\nCarry out appraisals and monitoring of staff performance\nEnsure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent \n\nAttend external meetings and represent the service in a positive manner\nParticipate in the growth and development of the business\nThis list is not exhaustive and from time to time you may be required to undertake additional duties\nWe will provide full training in line with regulatory requirementsThere will be incentive bonuses for growth and development of the company which are negotiable, the annual leave is currently 28 days but is also negotiable.\n\nBarker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Store Manager - Leicester | Up to £50,000 + Bonus | Leading Retail Brand \n\nReady to lead a high-profile store and shape the future of retail?\n\nZachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Leicester. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership.\n\nAbout the Role: \nAs Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment.\n\nKey Responsibilities:\n\nDeliver exceptional customer service and drive brand loyalty.\nLead, coach, and inspire a team to achieve sales and service goals.\nManage store operations efficiently, including stock, rotas, and merchandising.\nMaintain the highest standards of compliance, health & safety, and store presentation.\nAnalyse sales data, monitor trends, and respond quickly to market opportunities.\nConsistently hit and exceed KPIs and commercial targets.\nWhat We're Looking For:\n\nExperience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months).\nStrong people leadership skills and a proven ability to build high-performing teams.\nExcellent commercial acumen and ability to drive store profitability.\nA customer-first mindset with a passion for retail and team development.\nWhat's on Offer:\n\nSalary up to £50,000 per year, with regular reviews based on performance.\nAttractive bonus structure rewarding your success.\nLong-term career progression with a well-known and respected brand.\nJoin a dynamic, supportive business culture that values its people.\nApply Now\n\nIf you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch.\n\nBBBH35426

Job Title: Sales Consultant\nLocation: Leicester\nSalary: £25,000 - £28,000 basic + commission\nType: Permanent\n\nCompany Overview\n\nA fast-paced and growing third-party sales company based in Leicester is looking to appoint a driven and enthusiastic Sales Consultant to join their busy office. This is a fantastic opportunity for a motivated individual who thrives in a target-driven environment and is looking to build a successful career in sales.\n\nRole Overview\n\nAs a Sales Consultant, you will play a key role in driving revenue growth through outbound sales activity, building strong client relationships, and delivering excellent customer service. If you enjoy working in a high-energy environment and have a passion for sales, this role is for you!\n\nKey Responsibilities:\n\nProactively generate new business through outbound calls, networking, and lead generation\nBuild and maintain strong relationships with new and existing clients\nIdentify customer needs and deliver tailored sales solutions\nConsistently meet and exceed individual and team sales targets\nAccurately update and manage customer information using internal systems/CRM\nWork collaboratively with the wider team to drive overall business performance\nHandle objections confidently and professionally to close sales opportunities\n\nAbout You\n\nWe’re looking for a confident, driven individual who thrives in a fast-paced sales environment.\n\nRequirements:\n\nPrevious experience in a sales or customer-facing role is desirable\nStrong communication skills, both written and verbal\nTarget-driven with a competitive and motivated mindset\nAbility to build rapport and influence decision-making\nResilient, proactive, and positive attitude\nGood organisational skills and attention to detail\n\nWhat’s in It for You?\n\nCompetitive basic salary with uncapped commission\nFull-time, office-based role in a supportive team environment\nOngoing training and development opportunities\nClear progression pathways within the business\nRegular incentives and team rewards\n\nNext Steps\n\nApply to this Sales Consultant role through this advert. If you would like more information about this position, please contact our Chloe Vickers in our Commercial team on (phone number removed).\n\nIf successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.\n\nAbout Regional Recruitment\n\nThis position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors.\n\nTo explore more roles available across the UK, please visit \n\n Telephone: (phone number removed)\n✉️ Email

Customer Service Manager - Order Fulfilment & Manufacturing Supply Chain\n\nLead customer order fulfilment in a make-to-order engineering manufacturing environment where delivery performance is critical.\n\nSalary c£(phone number removed) + Excellent Benefits\n\nEast Midlands\n\nCommutable from Leicester, Coventry, Rugby, Northampton, Loughborough, South Derbyshire, South Staffordshire\n\nThe Role\n\nAn opportunity to lead a customer-facing supply chain function within a complex manufacturing environment supplying global customers with time-critical engineered products.\n\nThis is not a traditional customer service role. It sits at the centre of:\n\n* Manufacturing \n\n* Supply chain \n\n* Customer delivery performance \n\nYou will lead a team responsible for managing the full order lifecycle, ensuring customer commitments are met despite production constraints, supply challenges, and changing demand.\n\nKey Responsibilities\n\n* Lead and develop a customer service / fulfilment team (5 reports) \n\n* Manage order flow from receipt through to delivery \n\n* Coordinate cross-functional activity across: \n\no Production \n\no Planning \n\no Procurement \n\n* Act as escalation point for delivery-critical issues \n\n* Drive customer satisfaction and service performance \n\n* Support SIOP / demand planning processes \n\nEnvironment\n\n* Make-to-order manufacturing \n\n* Complex supply chains \n\n* Global customer base \n\n* Time-critical delivery expectations \n\nRequirements\n\n* Experience in manufacturing or engineering environment \n\n* Strong understanding of supply chain / order fulfilment \n\n* ERP system experience \n\n* Proven leadership or team development capability \n\n* Ability to manage customer expectations in complex scenarios \n\nPackage\n\n* £38,000 - £45,000 \n\n* Development and progression opportunities \n\n* Pension + benefits \n\nReady to Apply? \n\nIf you're ready to take on this exciting, high-impact role, we'd love to hear from you! \n\nSend us your CV today, quoting reference LX (phone number removed)

We have an excellent opportunity for someone looking to step into a Service Management role and progress their career within Sytner Group.\n\nWe are recruiting for a full-time Service Reception Manager to become part of our exceptional team at Sytner BMW Leicester.\n\nAs a Service Reception Manager, you will lead a dedicated team of Service Advisors, Aftersales Consultants, and Showroom Hosts to ensure excellent customer service and first-time resolution, with the ability to communicate clearly with both customers and colleagues. You will oversee service advisors, support the service department, and deliver comprehensive Aftersales services, including maximising profitability and providing our customers with “Best Advice”.\n\nYou will be a key member of the Management Team, reporting to the Aftersales Manager, with a focus on providing outstanding customer service and maintaining an efficient, professional aftersales front of house operation.\n\nAbout you\n\nExperience in a similar role is essential; you should have the ability to work under pressure and demonstrate excellent leadership skills to motivate your team.\n\nOur ideal candidate should aim for operational excellence, have a strategic mindset, and always prioritise the customer.\n\nThis is a fantastic opportunity to represent an iconic brand, . If you’re customer focused, passionate about delivering premium customer service and eager to work for an award-winning company, we would love to hear from you.\n\nSytner Group are delighted to provide an industry-leading benefits package.\n\nWe are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.\n\nEnhanced Holiday Entitlement – 33 days inc. bank holidays\n\nIndustry-leading Maternity, Paternity and Adoption Pay\n\nCareer Development\n\nRecognition of Long Service every 5 years\n\nDiscounted Car Schemes\n\nHigh Street Discounts\n\nDiscounted Gym memberships\n\nCycle to work scheme\n\nOne day a year paid voluntary / community work\n\nAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.\n\nAs part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Assistant Manager - Leicester Welcome to Umami World Kitchen, where global flavours collide in the most delicious way possible. Think of us as your culinary passport-no jet lag, just 100+ mouthwatering dishes from every corner of the globe. From Chinese dim sum to Italian classics, Indian spices to Malaysian street food, we've got it all under one seriously stylish roof. Welcome to Umami World Kitchen, where global flavours collide in the most delicious way possible. Think of us as your culinary passport-no jet lag, just 100+ mouthwatering dishes from every corner of the globe. From Chinese dim sum to Italian classics, Indian spices to Malaysian street food, we've got it all under one seriously stylish roof. About the Role We are looking for an experienced and dedicated Assistant Manager to join our team and assist in overseeing the daily operations of our restaurant. As an Assistant Manager, you will play a key role in supporting the management team, ensuring that the restaurant operates efficiently, staff is well-trained, and customers receive excellent service. Key Responsibilities • Assist the General Manager and Deputy General Manager in the daily operation of the restaurant, ensuring that all tasks are completed efficiently., • Oversee and support the restaurant team, ensuring they adhere to operational procedures, maintain high service standards, and meet performance expectations., • Assist with staff training, development, and performance management to improve skills and promote a positive working environment., • Support the management team in inventory management, including ordering supplies and managing stock levels to minimize waste and maximize cost control., • Assist in creating staff schedules, ensuring adequate coverage and optimizing labor costs., • Monitor and ensure compliance with food safety and sanitation standards as well as local health and safety regulations., • Handle guest complaints and service issues in a professional and timely manner, ensuring customer satisfaction is maintained at all times., • Assist in managing day-to-day financial operations, including tracking sales, controlling costs, and supporting budgeting and forecasting processes., • Ensure that the restaurant maintains a clean and safe environment for staff and customers., • Contribute to the implementation of restaurant promotions, events, and marketing strategies to increase traffic and sales., • Help in managing operational procedures and ensuring that all daily tasks are completed on time and to the required standard., • Support management in monitoring restaurant performance and customer satisfaction levels, providing feedback for continuous improvement., • Assist in recruiting and onboarding new team members, ensuring they receive the necessary training and orientation., • Lead by example in maintaining a high standard of customer service and hospitality at all times.Key Requirements, • Proven experience as an Assistant Manager, Supervisor, or in a similar leadership role in the restaurant or hospitality industry., • Strong understanding of restaurant operations, including front-of-house and back-of-house., • Excellent leadership and interpersonal skills, with the ability to motivate and support team members., • Good financial acumen, with an understanding of managing costs, tracking sales, and adhering to a budget., • Ability to handle customer complaints and issues in a professional, effective manner., • Knowledge of food safety, sanitation standards, and local health regulations., • Strong organizational and multitasking skills, with the ability to manage various tasks and priorities., • Ability to work flexible hours, including nights, weekends, and holidays, based on business needs., • Proficiency with POS systems, scheduling software, and other restaurant management tools., • Strong problem-solving skills and ability to make decisions under pressure., • Passion for the restaurant industry and commitment to delivering an exceptional customer experience.What We Offer, • Competitive salary and benefits package., • Opportunities for career growth and advancement within the restaurant group., • A dynamic and collaborative team environment.

Job Title: Energy Broker\nLocation: Leicester\nSalary: Up to £30,000 basic + uncapped commission\nType: Permanent\n\nCompany Overview\n\nA well-established and fast-growing energy brokerage based in Leicester is seeking an experienced Energy Broker to join their dynamic and high-performing team. This is an excellent opportunity for a driven sales professional with industry experience to take the next step in their career within a thriving and competitive market.\n\nRole Overview\n\nAs an Energy Broker, you will be responsible for managing the full sales cycle, from generating leads to closing deals, while providing clients with tailored energy solutions. This is a fast-paced, target-driven role ideal for someone with previous experience in the energy brokerage sector who can hit the ground running.\n\nKey Responsibilities:\n\nGenerate new business opportunities through outbound calling and lead generation\nManage and grow a portfolio of clients, building long-term relationships\nSource and compare energy contracts to provide the best solutions for clients\nNegotiate contracts and close sales to achieve and exceed targets\nStay up to date with market trends, pricing, and industry regulations\nMaintain accurate records of client interactions using CRM systems\nDeliver a high level of customer service throughout the sales process\n\nAbout You\n\nWe're looking for an experienced and motivated individual who thrives in a target-driven sales environment.\n\nRequirements:\n\nPrevious experience working as an Energy Broker is essential\nProven track record in a sales environment\nStrong negotiation and closing skills\nExcellent communication skills, both written and verbal\nAbility to work in a fast-paced, high-pressure environment\nSelf-motivated with a strong desire to succeed and earn commission\nGood organisational skills and attention to detail\n\nWhat's in It for You?\n\nCompetitive basic salary up to £30,000 with uncapped commission\nFull-time, office-based role in a supportive and energetic team\nHigh earning potential for top performers\nOngoing training and development\nClear progression opportunities within a growing business\nIncentives, bonuses, and team rewards\n\nNext Steps\n\nApply to this Energy Broker role through this advert. If you would like more information about this position, please contact Chloe Vickers in our Commercial team on (phone number removed).\n\nIf successful, you will need to digitally register with our agency (if you haven't already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.\n\nAbout Regional Recruitment\n\nThis position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors.\n\nTo explore more roles available across the UK, please visit \n\n Telephone: (phone number removed)\n✉️ Email

Patient Services Manager \n\nLocation: Leicester City Centre (Free Parking Available) \nSalary: £35,000-£40,000 per year \nHours: 37.5 hours per week \nDepartment: Administration Leadership Team \n\nAbout the Role \n\nWe are recruiting on behalf of our client for a Patient Services Manager to oversee the reception and administration function of the organisation. This is a leadership role responsible for managing a team, ensuring excellent service delivery, and supporting the day-to-day operations of the administration team. \n\nYou will work closely with senior leadership to develop and maintain effective systems, support staff, and ensure a positive experience for all visitors and customers. \n\nKey Responsibilities \nStaff Management\n\nLine manage the administration/reception team, supporting productivity and development\nConduct regular supervisions, appraisals, and management meetings\nOversee the induction process for new staff, ensuring all milestones are met\nMotivate, support, and lead staff, modelling organisational values\nEnsure staff are trained and aware of policies relevant to their roles\nMonitor workload and allocate tasks effectively, resolving issues as they arise\nManage team rotas, leave requests, and staffing cover to ensure smooth operations\nParticipate in recruitment and retention of staff as required\nOperational Delivery\n\nEnsure timely and professional handling of all telephone and visitor enquiries\nManage phone systems, answering procedures, and messages\nSupport teams by providing resources and guidance to complete tasks efficiently\nMaintain booking systems and schedules, including room bookings and shared resources\nEnsure notice boards, displays, and communications are up to date\nReview and improve operational systems and processes through audits and feedback\nInduct visiting or temporary staff, completing necessary documentation\nCustomer / Visitor Services\n\nEnsure up-to-date information is maintained for all visitors and enquiries\nHandle complex enquiries and act as a first point of contact for complaints\nMaintain feedback systems and ensure lessons learned are shared\nOrganise and lead customer/visitor engagement initiatives\nKnowledge & Skills\n\nStrong understanding of organisational values and procedures\nProficient in relevant IT systems and software\nKnowledge of scheduling, booking, and administrative systems\nExcellent leadership, organisational, and communication skills\nCommitment to personal and team professional development\nApply Now \n\nIf this looks suitable, apply today to join a dynamic and supportive team

A dynamic food company in Leicester is seeking an enthusiastic individual for a role where you'll lead a team in a Kiosk setting.You will be responsible for maintaining high food safety standards, preparing fresh ingredients, and ensuring exceptional customer service in a fast-paced environment.Idea

Superdrug is seeking a Supervisor in Wigston to lead a team and maintain high standards in customer service and store operations. You'll motivate your team, handle sales, and ensure the store's visual appeal.

A leading cinema operator in Leicester is seeking a Cinema Manager to oversee the smooth running of the cinema. You will manage operations, ensure excellent customer service, and lead a team dedicated to providing the best cinema experience.

The Air Ambulance Service Limited is seeking an Assistant Shop Manager in Blaby. In this role, you will support the shop manager in daily operations, lead a diverse team, and ensure high standards of customer service.

A leading optical retailer in Leicester is seeking an Assistant Manager to support the store team and lead by example. This role requires strong communication, retail supervisory experience, and a passion for customer service.

Job Title : Fitness Advisor Hours : 20 per week Rate of Pay : £12.90 per hour Location : Leicester Are you passionate about fitness and helping others achieve their health goals? Bannatyne Group, a leading name in health and wellness, is seeking a dedicated Fitness Advisor to join our dynamic team. If you have a commitment to excellence and a desire to make a difference, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness. It would be beneficial if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) Why Bannatyne? At Bannatyne Group, we are committed to promoting health and wellness. As a Fitness Advisor, you'll have the opportunity to inspire and transform the lives of our members. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to inspire and motivate others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

Date Posted: 2026-03-11 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Field Accounting Manager UKN / Manager Management Accounting Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Field Accounting Manager. The role reports to the UKN Chief Accountant and leads the Management Accounting activities for the UKN. Responsible for a team of Management Accountants covering all month end related activities. The Field Accounting Manager will also represent Finance where required in related Transformation and Systems Projects. On a typical day you will: Support the month-end and year end closing processes to ensure accurate and timely financial reporting. Ensure strict adherence to internal controls, company policies and relevant accounting standards (e.g. GAAP / IFRS) Ensure accuracy in the systems and processes that we use within the business (JDE, Qlik, CRM etc) Act as a key liaison between the finance department and other departments to support business needs. Manage general ledger accounts, ensuring the integrity and accuracy of financial data. Identify and implement improvements to financial processes, systems and reporting mechanisms to enhance data quality. Mentor and lead the team of 3, overseeing their professional development. Support external audit preparation by providing necessary documentation and explanations of financial results and processes. Support Internal Audit ACA reviews and IC enquiries. Ensure accuracy of postings, results and balances for the Otis UK P&L and Balance Sheet including GL & Statistical data. Ensure reconciliations are completed in a timely manner, accurate and are clear of aged open items. Lead Finance involvement in Systems changes/updates, ensuring accuracy of reporting between systems. Lead Finance involvement in Transformation projects guiding Operational and Support Functions with strong financial advice. Act as Company Accountant for Norway. What you will need to be successful: Bachelor's degree in finance/accounting or equivalent Relevant professional accounting qualification - ACA, ACCA, CIMA Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Proficiency in Microsoft software and tools. Fluent written and spoken English essential. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Customer Account Manager/Sales Executive Leicester, LE4 £26,500 - £30,000 per Annum Plus Uncapped Bonus Earning Potential We are currently looking for someone to join our Leicester-based team to support in supporting our existing clients as well bringing on new clients and accounts. The role is a varied and fast-paced role that will suit someone with excellent customer service and sales skills. You will be responsible for building your own portfolio of clients and managing their accounts with regards to supply to temporary and/or permanent staffing solutions. This role will involve cold calling local business, face-to-face meetings and preparing and sending email campaigns. Due to the nature of the role you will be a driver with access to your own vehicle and be willing to work outside standard office hours – for example this could be early morning staff check-ins or need to attend last minute meetings or attending sites to deal with issues. While being a demanding role it is fun and exciting and can lead to high earning potential for someone driven to succeed. The Role: Identify and pursue new business opportunities using a variety of sales methods – utilizing phone, email, and social media platforms. Secure contracts and agreements to supply staff Attract, retain, and engage top talent within the industrial and commercial sectors. Build strong relationships with clients and candidates alike Ensure strict compliance with recruitment legislati9on and regulations, while upholding the highest standards or ethics and professionalism. Maintaining and growing existing client relationships by providing an exceptional service and support to foster long-term partnerships About you: Proven experience in industrial Recruitment and/or B2B sales Sales-orientated and results-driven with a track record of achieving targets and exceeding expectations Creative and able to “think outside the box” to achieve results. Excellent relati9onship-building skills, with the ability to maintain strong connections with internal and stakeholders Motivation and leadership skills with the ability to inspire and guide teams toward objectives and goals MUST be a driver with own vehicle. This is non-negotiable! Benefits: Uncapped bonus earning penitential on both temporary and permanent recruitment Clear progression opportunities Nationally accredited training programs Employee benefits package Pension scheme Life insurance-beneficiary Additional holidays rising with service Company events Annual sales competition offering prizes from £300 vouchers up to long-haul holidays, watches and latest tech. If you are interested in this role please apply now or alternatively call (phone number removed) for further information. INDLEICSTRC

Administrator Overview We are seeking a highly organised and customer-focused Manufacturing Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Sales Director – UK & Ireland Midlands-based (remote / home-based covering the UK and Ireland to visit clients) About the Role Our client is seeking an ambitious and commercially driven Sales Director to lead their Film Sales business across the UK and Ireland. This is a senior leadership role with full accountability for revenue growth, customer excellence, and building a high-performance sales culture in a fast-paced, competitive market. Reporting directly to the Managing Director, you will play a critical role in shaping and executing their growth strategy, driving new business, strengthening key accounts, and ensuring operational excellence across the region. What You’ll Be Doing Lead and Inspire: Build, lead, and develop a high-performing, results-driven sales and operations team. Create a culture of accountability, collaboration, and continuous improvement. Set clear objectives, KPIs, and performance standards. Drive Growth: Own revenue, margin, and profitability across UK and Ireland. Identify and secure new business opportunities and high-value prospects. Grow and retain key accounts through strategic relationship management. Lead pricing strategy, quoting, and complex commercial negotiations. Deliver Excellence: Ensure outstanding customer service and seamless delivery through close collaboration with operations and technical teams. Oversee pipeline management, forecasting, and reporting. Implement efficient processes to drive consistency and scalability. Be a Market Leader: Act as a senior ambassador, building strong relationships with key clients and partners. Stay ahead of market trends and competitor activity. Work closely with Marketing to maximise lead generation and brand presence. What Success Looks Like: Consistent achievement of revenue and growth targets. A motivated, high-performing, and accountable team. Strong customer relationships and retention. Scalable, efficient sales and operational processes. Clear, accurate forecasting and business insight. About You Experience: Proven senior leadership experience in B2B sales within the packaging industry. Track record of delivering significant revenue growth and leading high-performing teams. Experience managing multi-functional, geographically dispersed teams. Strong background in strategic sales, pipeline management, and high-value negotiations. Skills and Knowledge: Commercially astute with strong understanding of pricing, margins, and profitability. Strategic thinker with excellent analytical and problem-solving skills. Exceptional leadership, coaching, and people development capability. Highly effective communicator and negotiator. Personal Attributes: Driven, ambitious, and results focused. Resilient and thrives in a competitive environment. Inspirational and hands-on leader. Customer-centric with a passion for delivering value. Innovative and forward-thinking. Why Join Our Client This is a unique opportunity to take ownership of a key business area, shape its future, and lead a talented team to deliver exceptional results. If you’re a strategic, high-energy leader ready to make a significant impact, they would love to hear from you

Administrator Overview We are seeking a highly organised and customer-focused Administrator to support our internal sales function. This role plays a key part in maintaining strong customer relationships, ensuring accurate order processing, and supporting the smooth day-to-day running of sales operations. Key Responsibilities Account Management Act as the primary administrative point of contact for assigned customer accounts Build and maintain strong client relationships through excellent customer service Support onboarding of new customers, including account setup and documentation Respond to customer enquiries relating to orders, pricing, lead times, and delivery schedules Assist in resolving customer queries by coordinating with internal departments such as Sales, Operations, Finance, and Logistics Sales Support & Coordination Prepare accurate quotations, proposals, and sales contracts Process customer orders and ensure timely and accurate entry into the ERP system Monitor order progress and provide proactive updates to customers Produce and support sales reports, forecasts, and KPI tracking Provide administrative support to the sales team, including meeting preparation, presentations, and follow-ups Administrative & Operational Duties Maintain accurate customer records, pricing, and contract information Support invoicing processes, credit checks, and payment follow-ups in collaboration with Finance Ensure ERP system data is consistently up to date Assist with organising customer visits, meetings, and trade events Process Improvement Contribute to continuous improvement of customer service and sales administration processes Skills & Experience Essential Previous experience in sales administration, account management, or a similar role Strong communication and interpersonal skills Excellent organisational and multitasking abilities High attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/MRP systems Ability to work independently and as part of a team Desirable Experience in a fast-paced commercial or sales environment Familiarity with sales reporting tools and data analysis Personal Attributes Customer-focused with a proactive approach Strong problem-solving skills and a positive attitude Professional, adaptable, and confident High level of ownership and accountability Ability to remain calm under pressure Additional Responsibilities Maintain strict confidentiality of customer information Adhere to quality standards and company procedures Follow health and safety guidelines at all times Ensure proper use and care of company systems and equipment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Thorn Baker Industrial Recruitment are looking for a Project Manager to work for an established POS/POP manufacturer based in Leicester The company is a fast-paced organisation, and are looking for someone that has worked in a similar type of role. They specialise in the supply of POS/POP within the temporary and permanent display industry. Job Overview: Are you an experienced Project manager with a strong commercial mind? As Project manager, you will be working with a luxury client and taking the lead on projects from cradle to crave. You will join a business unit and eventually lead a department within that unit containing a team of operational staff delivering projects across the UK and Europe. Pay and Benefits Starting Salary is £40,000 - £45,000 per annum Working Monday - Friday 8am - 5pm (please note, this is a full time office based role!) Paid time off during company Christmas shutdown period in addition to your annual holiday entitlement Death in service x 2 years Health Shield Peninsula benefits package Job Role and Responsibilties Take charge of multiple projects, managing your own client relationships Work closely with all departments and Directors to build and develop client relationships. Be the main point of contact for clients, answering all queries and managing their expectations. Deliver projects on time through careful planning, forecasting and quoting. Lead projects from start to finish including initial brief and installation. Work with team within the business including production to bring projects to life, as well as any external partners. Cover key projects in the UK and Internationally Oversee and take ownership of all details across projects you are responsible for Support and train junior team members Ability to estimate own projects Work with the Senior team to add and contribute to the business future success. What we need from you Strong experience and background within retail displays A proven background within project management Understanding of various materials used across different projects. A leader able to pass on knowledge and develop colleagues Outstanding people management and customer relationship management A background in manufacturing would be a plus Experience working with fashion brands, especially luxury fashion would be extremely advantageous If this position is not the one for you, we have more great roles on our jobs page, why not take a look here

If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL Workplace Management! Job Description Service The commissioning of commercial, Retail and Industrial Refrigeration Systems. Maintain excellent service levels at all times, ensuring a first Class service to all customers Take on projects as and when required and see them through to successful completion To positively promote Integral to other employees, customers, suppliers and externally. To actively investigate and understand client specifications and settings. To operate and perform functions across both the projects and service division. Financial To identify means of generating extra revenue through new initiatives (forward thinking) People To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times To take the lead on site during the commissioning process amongst the on-site team both Internal and external collectively delivering the project. Responsibility of managing own training and renewal of training. (In the event the Branch Coordinator has not contacted you and you are aware of a particular training requirement that is due to expire, ensure the branch coordinator is made aware, to enable training arrangements to be made.) Where possible - to assist others with tasks that may be outside of the scope of your role To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times Inform the relevant Manager of non-conformances and ensure that corrective action is taken Carry out site specific Risk Assessments to ensure all safety procedures are taken into account and in place prior to works. (These are to be sent back to branch on a monthly basis). Near miss reporting and accident logging, in the event of either, they must be reported to the branch QSHE Co-ordinator. Ensuring PPE is fit for purpose and worn at all times whilst carrying out the installation. Any requirement for new PPE will be supplied via the Branch. Keep all PAT testing of electrical equipment up to date, if items are due for renewal the Branch QSHE Co-ordinator must be informed; PAT tests will then be arranged. Carry out Van inspection for a minimum of twice a year; these will be scheduled in by the Branch QSHE co-ordinator. Calibration of gauges and equipment - all equipment must be calibrated and certificated; this must be kept up to date and in date prior to any use. If tooling is out of calibration, make the Branch Coordinator aware. From there the relevant actions will be taken. (A copy of the certificate must be sent to the Branch and in turn a copy kept with the engineer). Keep all Integral standard Risk Assessments and Task Procedures in a file in the van at all times with copies of all training certification Keep copies of all pressure test regulation and customer specific pressure test details; this will include copies of all pressure test certificates. Responsible for completing the pressure test certificate upon completion of testing and issue to the branch on a weekly basis. Ensure compliance with all procedures throughout within your remit To ensure Refrigeration industry codes and standards are upheld To comply with Integrals environmental policies and putting forward new ideas for improving environmental efficiencies. Adhere to Group H&S procedures with due regard for business constraints and efficiency ? Minimum 3 years of experience in similar role In-depth understanding of the end to end commissioning process and associated activities Ability to communicate effectively (written and verbal), coupled with strong influencing skills particularly at a senior level Proven track record of success Unyielding attention to detail that results in zero error/defects Flexible and proactive with ability to work under their own initiative with a high degree of energy, assertiveness and creativity Excellent team leading skills and strong organisational capability Commitment to collaboration and teamwork Ability to work to tight deadlines, manage multiple projects and work under pressure Microsoft Word, PowerPoint and Excel skills C&G 2079 F-Gas Category 1 Qualification C&G / NVQ or equivalent in Refrigeration Systems CO2 Trained/Qualified Hydrocarbon Trained/Qualified CSCS Card an advantage (Training will be provided if necessary) Full UK Driving License Proven history of working with a wide variety of customers and system types preferably including CO2 and HC Experience of fault finding and troubleshooting modern control systems The desire and ability to work in both retail and heavy commercial environments Ability to be customer focused Ability to consistently deliver a quality outcome through attention to detail Communicate effectively and professionally with other team members and customer representatives Adapt quickly and positively to change Willingness to work nationally (working away is required) Computer literate with experience of a variety of IT systems (both Microsoft and customer-specific) Support the company stated aim of Achieving Engineering Excellence TPBN1_UKTJ

Site Manager Location: Hinkley, Leicester We are looking for an experienced and proactive Site Manager to take ownership of the day‑to‑day management and operational performance of our client's property portfolio. In this role, you will ensure full compliance with Health & Safety standards, deliver exceptional customer service, oversee budgets, and help drive continuous improvement across the site. This is an opportunity for a confident and solutions‑focused professional who thrives in a fast‑paced environment, enjoys building strong stakeholder relationships, and takes pride in maintaining high operational standards. Key Responsibilities Customer & Client Management Build strong, trust‑based relationships with clients and tenants, delivering a best‑in‑class service experience. Attend client meetings and represent the site with professionalism and clarity. Prepare, monitor, and control service agreements in line with client budgets. Track and analyse KPIs, implementing corrective actions to improve performance across all buildings. Act as the primary point of contact for major works and projects on-site. Produce high‑quality management reports for internal and client use. Work with the Building Manager and Procurement teams to ensure all external contracts meet company standards. Oversee FM activities on-site, coordinating subcontractors and service partners. Ensure work orders are created and approved before work begins. Attend regular internal and client meetings (daily/weekly/monthly). Manage daily site-based customer relationships, including Senior Technicians and the Area Manager. Communicate changes to site scope or service requirements to the Contract Manager. Support the preparation of quotes for additional works and process approvals via Web Quote. Coordinate approved extra works (up to £30k in value) with subcontractors. Identify opportunities for operational efficiencies and feed into continuous‑improvement initiatives. Maintain high standards of building fabric and upkeep within agreed budgets. Provide timely solutions to operational issues and support ad‑hoc requests. QHSE & Compliance Lead on all Health & Safety compliance for the site, including oversight of third‑party service providers. Maintain and audit logbooks in accordance with statutory requirements. Keep all mandatory records up to date (e.g., asset register, emergency plans, management information). Plan and execute fire and evacuation drills, ensuring readiness and compliance. Maintain accurate and current emergency plans and site maps. Liaise with local authorities where required. Assess and manage on-site risks, including insurance‑related issues. Work with the on‑site planner to support scheduling, work allocation, and corrective actions. Oversee work order completion through client systems. Manage Avetta compliance for employees and subcontractors. Ensure the site team follows all QHSE processes, including PPE usage and inspection. Complete required documentation (e.g., OP61, OP63) monthly. Conduct dynamic risk assessments for jobs not covered by existing assessments. Escalate work requests outside the agreed scope where needed. Lead monthly toolbox talks and ensure all sign‑offs are uploaded. Ensure submission of weekly hazard reports from all team members. Complete actions from QHSE and AGM audits within defined timeframes. Report all incidents and accidents, producing RCA and "learning from experience" documentation. People Management Lead and support the on-site team, ensuring appropriate coverage at all times. Approve holiday requests, manage sickness reporting, and process parental leave requests. Obtain client approval for Engineer and Facilities Coordinator overtime and ensure recharge accuracy. Authorise timesheets and ensure weekly submissions (by 09:00 Monday), including hazard reports. Act as first point of contact for pay queries, encouraging engineers to self‑check timesheets before escalating. Who We're Looking For A confident people leader with experience managing multi‑disciplinary FM teams. Strong understanding of Health & Safety, compliance, and contractor management. Excellent client‑facing skills with the ability to build strong relationships. Highly organised, proactive, and able to prioritise in a busy environment. Strong problem-solving abilities with a continuous‑improvement mindset

Join Our Family at Samworth Brothers! At Samworth Brothers, We do Good Things with Great Food ! We love our food and our people. Join us and be part of something special, where your work truly matters. About Us We are a family owned business with an aim of being a long term force for good. We want to make a difference to our People, our Communities and the Planet. Our values are: We Make Things Happen: We are proactive and focused on solutions. We Take Pride: We deliver high-quality products and services. We Are a Family: We support and celebrate each other. What You'll Do As a Commercial Manager, you'll be at the heart of our team, playing a key role in managing and growing our relationship with one of the UK's leading retailers, Tesco. Manage the Tesco account, building strong relationships and developing sales opportunities Support and lead negotiations, ensuring alignment between Tescos strategy and Samworth Brothers commercial objectives Work with colleagues to ensure that viable products are developed that will deliver for the consumer and customer whilst meeting or exceeding Samworth Brothers Financial Requirements Develop robust sales forecasts to deliver industry leading service levels Review and report on the success of each launch or promotion to learn lessons and feed into future activity Coach and develop other team members to enable them to learn from your experience Travel required to Tesco Head Office - AL7 1TW 2-3 days a week What you will need There is a right role for everyone and we want to set you up for success. For the Commercial Manager role we are looking for the following key skills and experience for this position: Experience of working within Food & Drink with major retailer experience Strong knowledge of Microsoft Office Able to make lead persuasive negotiations with data and influencing skills Relevant qualification or experience within Commercial roles Experience of relationship building and delivery of presentations What We Offer Our people are our greatest asset. We provide a supportive and rewarding environment with: Competitive Salary: Reflective of your skills and experience and reviewed each year. Health and Wellbeing: Comprehensive health benefits and wellness programs. Growth and Development: Opportunities for career progression across our whole business An Enhanced Pension: To enable you to save with our help towards your retirement Discounts where it counts: We offer discounts on every day purchases, days out and holidays through our benefit platform. We also work closely with The Company shop where you can benefit as a member. Family Feel: A supportive and inclusive culture. About Us Samworth Brothers is a fourth-generation family business, trusted by many of the UKs best-known retailers to produce high-quality own-label products. Alongside these, were proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, were committed to excellence in everything we dofrom the food we make to the careers we build. At Samworth Brothers, youre more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. Ready to make a difference? Join us and be part of something special! Were proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process thats fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative. TPBN1_UKTJ

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

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Inspire, develop and retain engaged teams, building a strong, inclusive culture Own and enhance the end‑to‑end customer service experience, using insight to reduce friction Drive performance through clear metrics, smart resource planning and data‑led insight Lead continuous improvement and ser

A luxury fashion retailer in Greater London seeks a motivated Team Leader. You will oversee sales associates to improve service and achieve performance goals while ensuring customers have an exceptional experience. The ideal candidate has 1-2 years of retail management experience, is skilled in hand

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