Customer service team lead jobs in NottinghamCrear alertas

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do * Develop a deep understanding of business strategies, products, services, and risk profile; * Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; * Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; * Provide guidance and advice to business partners on implementing risk policies and programs; * Drive collaboration between the risk, compliance, legal, and other business support functions; * Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; * Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience * Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams * Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities * Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for * Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. * Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. * Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. * Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. * Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. * Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do * Develop a deep understanding of business strategies, products, services, and risk profile; * Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; * Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; * Provide guidance and advice to business partners on implementing risk policies and programs; * Work collaboratively between the risk, compliance, legal, and other business support functions; * Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; * Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience * Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams * Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities * Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: * Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. * Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. * Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. * Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. * Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. * Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do * Develop a deep understanding of business strategies, products, services, and risk profile; * Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; * Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; * Provide guidance and advice to business partners on implementing risk policies and programs; * Drive collaboration between the risk, compliance, legal, and other business support functions; * Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; * Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience * Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams * Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities * Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for * Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. * Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. * Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. * Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. * Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. * Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Complaints Team and ensure every customer interaction reflects our values,. As Complaints Manager, you will:. Lead and inspire a team to deliver a robust, empathetic, and compliant complaints service.

Role: SAAS Sales Executive Type: Permanent, Full Time Salary: £80,000 – £85,000 p/a + OTE (£160-£170k) Location: Remote / Hybrid - Nottingham, East Midlands Are you a highly experienced SAAS sales professional with experience of selling software solutions for workforce management? Then this opportunity cannot be missed! I’m currently recruiting for an established software solutions business based in Nottingham, in the East Midlands. My client is looking for an experienced SAAS Sales Executive on a full time, permanent basis. The role focuses on winning new business, managing the full sales cycle and meeting targets through a strategic sales approach within workforce management software and systems industry. SAAS Sales Executive – Key responsibilities: • Deliver agreed contract revenue in line with the business plan, commission structure and individual sales targets., • Build strong knowledge of the workforce management software market, including industry trends, culture and structure., • Develop a thorough understanding of software solutions functionality and manage service delivery across all levels., • Organising teams meetings with prospects and attending client meetings., • Identify, engage and convert new business opportunities through proactive prospecting., • Manage a robust sales pipeline ensuring accurate forecasting., • Maintain complete and organised customer and prospect records. SAAS Sales Executive - Essential Skills & Experience: • Proven track record in selling SAAS solutions with strong new business experience, • Competent using sales techniques such as SPIN selling, MEDDIC, MEDDPICC etc, • Ability to achieve sales targets, • Confidently and self-sufficiently able to generate and qualify leads, • Ideal experience of selling workforce management software solutions such as HR, Payroll, Financial or Recruitment platforms SAAS Sales Executive – Benefits: • All expenses paid: hotel, travel, commute to and from office (hotel allowance if staying over for 2 days in the office – depending on commute distance), • No micro-management but expected to deliver to targets – Mature sales lead environment, • Company Car or cash allowance, • Remote working contract but expected to go to office in Nottingham once or twice per week for team engagement, • Home working set-up – Monitor / Mobile / Laptop, • Fantastic career development and progression, • Workplace pension scheme, • 25 days holiday + Bank holidays If you feel you’re a good fit for this position, then please apply with your latest CV or contact Amar in the Birmingham office for a confidential discussion.

An established pharmaceutical business is seeking a Head of Pharmacy to lead its commercial engagement across the UK pharmacy sector. This senior role carries responsibility for shaping pharmacy strategy, managing key accounts, and driving sustainable growth across generic, branded generic and OTC portfolios. The position sits at the intersection of commercial leadership, pharmacy relationships, and market access, requiring a deep understanding of the UK pharmacy landscape, NHS structures, pricing dynamics, and supply considerations. The successful candidate will have great leadership and mentoring experience. Knowledge and experience within CMO would be desirable but not essential. There is scope to develop and grow within the business to manage and lead other business units. Key Responsibilities Pharmacy Commercial Strategy • Develop and execute a UK pharmacy strategy across multiple, independent, symbol group and buying group customers., • Set clear commercial priorities, revenue targets and KPIs for pharmacy channels., • Ensure pricing, positioning and promotional activity reflect market conditions and customer needs. Key Account Management • Lead senior relationships with pharmacy multiples, buying groups and key independent customers., • Negotiate listings, rebates, supply agreements, and promotional activity., • Maintain long-term, trust-based partnerships focused on reliability, value and compliance. OTC & Consumer Health (Pharmacy-Focused) • Support growth of OTC and consumer health products within pharmacy and retail environments., • Collaborate on category management, merchandising initiatives and seasonal campaigns. Wholesalers & Distribution • Manage commercial relationships with national and shortline wholesalers., • Negotiate pricing, service levels and stock availability to support pharmacy customers. Commercial Execution & Supply Alignment • Work closely with Supply Chain and Operations to ensure continuity of supply in a highly competitive and price-sensitive market., • Respond to UK-specific market challenges including shortages, concessions and tariff changes. Compliance & Governance • Ensure all commercial activity aligns with MHRA, ABPI, PAGB, NHS procurement guidance, competition law and the UK Bribery Act., • Promote a culture of ethical, compliant engagement across the pharmacy-facing commercial team. Financial & Performance Management • Lead pharmacy pricing strategy and manage profitability at national and account level., • Oversee commercial budgets, promotional spend and margin performance., • Provide clear reporting and insight to senior leadership. Leadership & Collaboration • Lead, coach and develop a high-performing commercial team., • Collaborate closely with Regulatory, Medical, Quality, Finance and Supply Chain functions to deliver aligned outcomes. Experience & Background Essential • Extensive experience within UK pharmaceuticals, with a strong focus on pharmacy channels., • Proven track record managing commercial relationships with pharmacy multiples, buying groups and wholesalers., • Deep understanding of UK pharmacy economics, drug tariff dynamics and supply considerations., • Strong commercial judgement, negotiation capability, and financial acumen., • NHS tendering experience., • Experience operating in highly regulated environments., • Strong leadership and mentoring experience within a matrix or cross-functional organisation. Education • Degree in Pharmacy, Life Sciences, Business or a related discipline.

Operations Director Location: Nationwide Contract: Permanent | Full-time Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams. What You’ll Do: • You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed., • You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues., • You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best., • You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps. We’re Looking For: • An experienced Operations Directors within Fertility Services or Private Healthcare., • Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases., • Open and effective communication style up and down stream., • Supports the company vision and strategic objections, exhibits behaviours related to values. Why Join? You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly. Benefits: • 33 Days annual leave (inc. 8 public holidays), • Buy/sell holiday scheme. (after 2 years service), • Pension scheme To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming: 0203 910 0570

Senior Production Manager ( Multi Sites across the UK ) Home Based Manchester / Sheffield / London / Bristol/ Crawley / Hull / Liverpool Fantastic Salary and benefits ( car / bonus / pension / holidays _ Home based Looking after 6 sites / 230 Staff Chemical / Petrochemical / Oil&Gas / COMAH / LNG / LPG / Terminal COMAH What you will enjoy doing • You will lead operations across multiple sites as a key member of the Operations Leadership Team, ensuring customer needs and business objectives are met, • You shall guarantee all site activities are performed safely and effectively, fully compliant with legislative and management system frameworks including Health and Safety at Work Act, COMAH Regulations, COSHH, and ISO standards, • You will drive an active safety agenda, engage with Branch Safety Committees, and foster a culture of zero lost-time accidents and ultimately no accident book entries, • Take responsibility for implementing safety and loss control programs, ensuring high standards of housekeeping and operational discipline across all managed areas, • Furthermore, you will uphold cylinder and product quality conformity by ensuring rigorous quality control checks in line with ISO 9001 procedures and Gases Standards while delivering the highest levels of production and test shop performance across aligned locations, • Additionally, develop strong employee communications and engagement strategies to build a motivated and inclusive workforce, plan and direct maintenance activities to ensure facilities meet output and quality objectives safely and within budget, and ensure operational plant is fit for purpose through proactive maintenance and coordination with internal and external service providers, • Lead the change agenda in safety, growth, service, and quality, sharing best practices to enable replication across sites, while managing costs effectively by setting plans and budgets, actively monitoring monthly performance to achieve forecast targets and reductions, • Lastly, define and implement continuous improvement programs to deliver year-on-year productivity savings and meet Total Cash Fixed Cost targets, ensure customer service levels meet or exceed agreed standards in collaboration with Sales, Marketing, and Healthcare teams, and uphold robust asset management and documentation control procedures so that information systems accurately reflect site stock positions at all times What makes you great • Degree in an appropriate engineering or science discipline or HNC /HND, • NEBOSH Certificate or equivalent, • You have comprehensive knowledge of compressed and liquefiable gases market within the UK, strong understanding of engineering principles, gas production technologies, and pressure systems, and proven ability to ensure regulatory compliance with MHRA, PSSR, COMAH, HAZOP, and ISO standards, • You are an experienced transformational leader with talent development skills, stakeholder engagement expertise, and the ability to operate in unionised environments while driving safety leadership in hazardous gas handling and production optimization, • You will demonstrate resilience under high-pressure environments, clear and persuasive communication skills to align stakeholders with strategic goals, and strong financial acumen with experience in cost control and CAPEX case development and delivery, • Furthermore, you have a track record of implementing lean practices and continuous improvement initiatives to optimize plant and workforce productivity

About Us: Intezer is a leading provider of AI-powered technology for autonomous security operations. With a focus on innovation and quality, its Autonomous SOC Platform is designed to investigate incidents, make triage decisions, and escalate findings about serious threats like an expert Tier 1 SOC analyst (but without the burnout, skill gaps, and alert fatigue). Job Description: The Pre-Sales Engineer will be providing our customers with technical expertise and professional services to make sure they are meeting their objectives. They are a key component of our company’s success, working together with customers, partners, and their Intezer colleagues. Responsibilities: • Work with Sales Team and conduct a success POC, responsible for the POC process and management, • Understand each customer’s security process and make recommendations based on Intezer’s solution and best practices, • Customer ongoing communication – proactively reaching out to our customers and ensuring maximum utilization of our solution, while keeping their satisfaction levels up, • Establish highly effective relationships with senior executives and key decision-makers to ensure a close and successful long-term business relationship, • New customer onboarding – work with our new customers to design, deploy, configure and integrate Intezer solution in their environment and workflows, • Customer services – assist customers with their product questions and issues, and work with the Intezer teams to resolve the issues and answer questions, • Identify up-sell opportunities and communicate potential risks that would threaten renewals, • Pre Sales and/or Customer success experiences, • Experience in customer-facing roles, • Experience as a Security Incident Responder or SOC analyst/manager, • Linux system administration & troubleshooting experience, • Excellent verbal and written English language skills. Additional language - a plus, • Lead Cross-functionally - Collaborate with internal teams to drive alignment, understand customer perceptions and partner together to exceed customer expectations, • Work closely with Product and Professional Service teams to track optimization requests, best practices/technical recommendations and ensure account issues are resolved quickly

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (TensorFlow, PyTorch, LangChain) and LLM APIs (Azure OpenAI, OpenAI API, Anthropic, AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (Azure Cognitive Services, AWS SageMaker, GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (Jenkins, Docker, Kubernetes, AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Desirable Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline., • ISTQB AI Testing or equivalent certification. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Looking for a challenging new role and career development as a; REGIONAL SUPPLIER DEVELOPMENT MANAGER If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Supplier Development Manager to join our EMEA team in the UK. We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits. Job Outline: The prime responsibility of the EMEA Supplier Development Manager (SDM) is to ensure the successful execution of the business plan for their assigned focus suppliers. The SDM acts as the bridge to drive successful engagement between marketing, sales, engineering and the supplier. This will require driving a demand creation strategy with NPI and marcom activities on the key technologies of their suppliers. The SDM is the primary interface and facilitator to relationships between all key personnel at the suppliers and Future Electronics. The SDM will be expected to create the business plan, ensuring alignment with sales, marketing, engineering, the supplier and drive the execution with all associated parties. The primary metrics for success will be achieving the sales, demand creation and network share metrics set within the business plan. What the role involves: • Hold principal accountability for success with assigned focus suppliers. Act as the primary lead within Future for the focus suppliers and ensure proactive alignment of distribution and market segment strategy., • Develop a business plan with associated programmes, gain mindshare and acceptance from the organisation and drive success across the EMEA organisation., • Control and communicate NPI to all relevant parties, including Sales, Marketing, Engineering and management., • Communicate supplier strengths, product offerings, roadmaps and strategies effectively across the EMEA organisation in order to target specific / strategic customers where requested., • Work with the technical and Marcom teams to develop and execute on demand creation programmes, including driving the launch and co-ordination of new product offerings. Provide enablers (demos & Marcom material) for product push programmes., • Develop business relationships to a level that will support Future gaining the ‘unfair’ advantage through supplier relationship and matrix development., • Develop tools to track and monitor performance, measure and communicate successes and drive improvements / product push programmes where needed. Do you have : • Ideally educated to degree level with comprehensive knowledge of electronics and / or electronic distribution across a region or countries., • Fully au fait with the sales and marketing working practices of Future and EMEA / international distributor., • Commercially astute with strong credibility, able to win the “customer” and develop long term customer relationship management., • Able to think strategically and implement tactical plans as required., • Strong service ethic able to work on own or as core support to others., • Proactive, adaptable, organised and multi-tasking achiever., • Excellent verbal and written communicator and presenter. About Us : Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders. Equality, Diversity, and Inclusion We are committed to Equality, Diversity, and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The Role As a Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Your work will focus on: • Designing and implementing robust event-driven microservices and APIs, • Building scalable, cloud-native systems on AWS, • Developing modern, responsive React front-ends, • Integrating LLM-powered capabilities into real-world workflows, • Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features What you’ll be working with You should be comfortable with most of our core technologies: • Node.js and TypeScript, • React and modern front-end tooling, • AWS (e.g., Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS), • NestJS or equivalent back-end frameworks, • Microservices and event-driven architectures We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. What we’re looking for: • Experience building production systems using Node.js / TypeScript, • Hands-on experience developing UIs with React, • Solid understanding of cloud-native engineering on AWS, • Experience with microservices, messaging patterns and distributed systems, • A commitment to clean code, testing, observability and operational excellence, • A proactive and motivated mindset — someone who wants to build, ship and iterate quickly, • Interest in AI-powered products and a drive to learn Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI! What we offer: • A collaborative and innovative work environment, • Career growth opportunities towards Technical Lead and beyond, • Exposure to cutting-edge AI-first engineering practices, • 34 days holiday plus your birthday off, • Share options, • Remote and flexible working, • Life insurance, • Income protection, • Private health care, • Eyecare, • On-going career development and training, • Freebies and discounts, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) We’re a remote-first company across the UK, with regular off-sites and in-person gatherings that are always fun, motivating and team-focused. If you want to build high-impact technology at the frontier of applied AI and help bring new products and intelligent agents to market, you’ll thrive here.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical and Electrical (M&E) equipment / services. Your purpose will be to minimise business impact and prevent future incidents across all of our sites in Europe, India and Japan. In practice, this means you'll use your knowledge of M&E equipment / systems / services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical / HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this will be underpinned by your strong communication skills and the ability to help technical and non-technical audiences understand issues and how best to resolve them. What we offer We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work-life balance. These are just some of the reasons why Colt DCS is recognised as Great Place to Work Certified UK. The Role in More Detail Key Responsibilities • Risk Identification/Problem Identification and Analysis o Investigate and analyse incidents to determine root causes (RCA) and patterns. o Proactively identify recurring issues through trend analysis, with a specific focus on building monitoring systems (BMS) data analysis. o Risk assessment of non-standard Changes. • Resolution and Mitigation: o Ensure timely resolution and closure of problem tickets. o Identify permanent solutions for recurring incidents. o Ensure timely escalation of critical issues and coordinate resolution efforts across teams. • Documentation and Reporting: o Maintain comprehensive documentation of problems, their resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively participate in Monthly Executive Reviews and other key meetings, lead the meeting if required. o Work with cross-functional teams to implement corrective actions and drive improvement. o Support and oversee the onboarding process for new sites, representing Service Operations, with particular focus on ensuring documentation is available and accurate and “snags” are captured. Requirements • Hands-on knowledge of Mechanical & Electrical (M&E) systems and Data Centre infrastructure., • Proven experience in problem management or incident management within a complex DC environment., • Experience with monitoring systems and ability to analyse monitoring data to detect and pin point issues., • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions., • Excellent documentation and reporting in English., • Knowledge of IT and Networking concepts., • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis), • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to a small number of trips to our offices annually for face-to-face team meetings.

Join OCI’s Edge Security team as a Principal Engineer to architect and deliver cloud-scale DDoS protection. You’ll lead design for high-performance detection and mitigation systems, drive automation and operational excellence, and set the technical direction for customer-facing DDoS capabilities across OCI’s global edge. This role requires deep expertise in Linux networking data path and kernel-level networking (such as XDP, eBPF, DPDK, iptables, nftables), in addition to strong systems and DevOps engineering experience. Basic qualifications • 7–10 years building production backend systems, including 3–5 years in high-scale and/or low-latency environments., • Deep expertise in Linux networking data path and kernel-level networking (e.g., XDP, eBPF, dpdk, iptables, nftables) for traffic processing, filtering, and observability., • Proficiency in one or more: Java/Python/C++/Rust/Go (strong preference for Java for control-plane/services)., • Deep systems design expertise: concurrency, memory management, performance tuning, API design, consistency models, and distributed systems fundamentals., • Proven DevOps leadership at scale: CI/CD, automated testing, canarying, rollout/rollback, configuration management., • Strong IaC experience (e.g., Terraform) and solid cloud infrastructure fundamentals., • Domain experience in DDoS or network security services and common attack/defense patterns., • Advanced networking knowledge: TCP/IP, IPv4/IPv6, BGP, routing policy; DNS fundamentals., • Demonstrated operational excellence and observability practices (metrics, tracing, alerting). Preferred qualifications • Expertise with anycast routing, global traffic steering, and multi-region service readiness., • Experience with SDN, programmable data planes, or hardware mitigation platforms., • Building high-rate telemetry/streaming pipelines for near-real-time detection (packet/flow analytics)., • Background in resilience engineering, chaos testing, disaster recovery, and capacity planning at hyperscale., • Containerization/orchestration (e.g., Kubernetes) and secure service-to-service communication (mTLS, policy enforcement)., • Familiarity with zero trust, segmentation, and modern security architectures; exposure to compliance frameworks and audit preparation. How you’ll have impact • Deliver core DDoS detection/mitigation that protects OCI’s Tier 0 availability and customer trust., • Launch customer-facing DDoS offerings with self-service policy, visibility, and strong defaults., • Raise engineering quality, automation, and compliance maturity across the stack; mentor and grow the team’s technical bar. Ways of working • Security and privacy by design with auditable controls and policy adherence from day one., • Data-driven delivery with clear KPIs, SLOs, and stage gates from prototype to GA., • Collaborative, inclusive culture emphasizing design docs, code reviews, and knowledge sharing. What you’ll do • Lead architecture and delivery of low-latency backend services for DDoS detection, classification, and mitigation., • Define and evolve scalable data/control planes (policy, signaling, telemetry, orchestration) with strong fault isolation, resiliency, and compliance-by-design., • Own traffic engineering strategy (anycast, BGP policy, routing integration) and partner with networking, DNS, and edge platform teams., • Set operational standards: SLOs/SLAs, on-call health, incident response (including incident commander duties), runbooks, and post-incident learning., • Drive automation at scale: CI/CD strategy, test frameworks, progressive delivery (canary/blue-green), and infrastructure-as-code., • Establish robust observability (metrics, logs, traces) and capacity/scale models for high-throughput, highly available services., • Lead threat modeling, architecture reviews, and audit readiness for Tier 0 services; ensure security and privacy are embedded through the lifecycle., • Mentor engineers, influence cross-org roadmaps, and collaborate with Product, SRE, and Network Engineering from concept to GA.

ABOUT US ___, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges—empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Principal SRE – Azure Specialist will drive the design and implementation of automation, observability, and operational excellence within Syniti’s Microsoft Azure-hosted runtime environments. This role will focus on architecting and deploying globally scalable, regionally compliant (Cyber Essentials+, SecNumCloud), zero trust architectures. This engineer will lead the technical project to port Syniti’s SaaS architecture and services from AWS to Azure, ensuring platform consistency, operational parity, and regulatory alignment. They will serve as a cross-functional technical leader, developing resilient IaC frameworks, secure deployment models, and integrating Azure-native services with Kubernetes (AKS) and Syniti’s platform stack. WHAT YOU WILL DO • Design and maintain Azure-hosted environments supporting the Syniti SaaS platform across multiple global regions., • Build reusable IaC modules in Terraform for network, compute, and managed PaaS services., • Integrate Azure-native logging, security, and cost optimization with observability pipelines., • Lead incident resolution and proactive failure domain analysis within Azure-hosted regions., • Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities., • Collaborate with Compliance and Security to meet UK, EU, and French regional regulatory requirements., • Drive self-healing systems using automation to reduce toil and human intervention., • Support cloud region expansion and infrastructure builds via GitOps and pipeline automation. WHAT IT TAKES • Self-starter with deep understanding of hybrid cloud patterns and Azure ecosystems., • Ability to thrive in a high-stakes, distributed operations environment with mission-critical SaaS systems., • Strong communication and cross-regional collaboration capabilities., • Deep technical expertise across Azure infrastructure and platform services., • Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes., • 15+ years of experience in infrastructure, cloud, or SRE roles., • 5+ years designing or operating in Azure environments including AKS, Storage, VNets, Private Link, Azure Monitor., • 3+ years proficiency with GitOps and declarative infrastructure patterns using tools like Terraform, Bicep, or Pulumi., • 3+ years implementing or maintaining CI/CD pipelines., • 2+ years of Software Development experience, • Advanced scripting skills in Bash, Python, or Go., • Strong understanding of managed identity, Azure AD, and Kubernetes identity integrations., • Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have., • Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday., • Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day., • Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. WHAT WE OFFER • Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing., • Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story., • Support. We all rely on each other and enable each other to be successful. You won’t stand alone., • Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all., • Recognition. We are the sum of individual achievements, and we always take the time to celebrate them., • An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.

Who We Are? Ensono Digital is an award-winning, cloud native digital consultancy. Over the past decade, we have been trusted by some of the UK’s leading organisations to tackle their most complex digital transformation projects. We help our clients think and do, delivering strategy and software engineering that gives them the confidence to take on their toughest challenges and improve the lives of their people and customers. We have worked on a variety of projects from cloud service integrations, building Data Lake and Microservice platforms, through to building apps, voice recognition platforms and offering digital strategy consulting. We’ve worked across several industries, with clients including ASOS, Nando’s, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK’s Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies 2019 list (7th in the Technical Agencies list) and won the Most Innovative Emerging Technology at the 2018 UK Cloud Awards. About The Role And What You Will Be Doing We’re looking for someone like you to join our growing Site Reliability Engineering (SRE) team. We support a variety of data solutions that we’ve developed, and we are seeking individuals with data expertise to enhance our SRE team. This role offers excellent career progression, as our division is in a state of growth—expanding both in team size and client base. There are numerous opportunities to advance your career with us. Your responsibilities will include: • Act as a technical escalation point for unresolved data platform issues in the SRE Pod/s;, • Monitor, maintain, and troubleshoot databases/data warehouses and related infrastructure;, • Collaborate with the data engineering team to ensure efficient data flow and transformation;, • Develop and maintain accurate technical documentation in the form of operational runbooks;, • Perform standard pre-approved changes within the scope of our client’s Change Management Process (i.e. new users, etc.);, • Use Ensono’s helpdesk and work tracking systems to maintain logs of all support requests and incidents, and improve these processes, both technically and through stakeholder management., • Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies) aligned to both Ensono’s and our Clients compliance objectives;, • Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab) ◦ Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch) ◦ Demonstrable experience in multiple core technology (Dotnet, Java, AI/Data Engineering, Golang) ◦ Troubleshooting issues and identifying systemic failings indicated by incidents/failures ◦ Implementing fixes and features ◦ Proposing solutions for reducing toil ◦ Implementing and refining automation for incident and service request resolution ◦ Providing leadership in the Incident resolution process, including creating and maintaining documentation, and leading Post-mortem analysis and mitigation planning. ◦ Designing and Reinforcing Service Requests and Change Management (both technically and through stakeholder management) processes, and improving existing processes. ◦ Develop and enhance the process for, and Proactively mitigate risks through Security management (Vulnerabilities in Code, Infrastructure, Dependencies) ◦ Lead discussion for multiple clients in client-facing meetings around the SRE process, identifying areas for increasing SRE footprint and identifying opportunities for small works and consultancy. Engaging with: ◦ Suppliers and 3rd parties for support, requests and opportunities ◦ Cross-sale and cross-pollination opportunities within the Ensono organization ◦ Cloud provider (AWS, Azure, GCP) ‘DevOps Engineer’-level certification and CKAD certification highly beneficial, or required during probationary period. • 100% remote work What We Can Offer You We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies. This will be an extremely varied position that’s all about problem-solving and finding the right technical solutions for your client. You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued. Our benefits include: • 27 days annual leave (plus bank holidays), • 1/2 day on your birthday, • Sabbatical options at 5 & 10 years, • Discretionary bonus, • An annual training budget, up to 5 days study leave and 10+ training vendors, • Generous company pension, • Private healthcare for you and your family, • Payroll giving, • Enhanced parental and dependent leave, • Equity appreciation program and incentive plan, • Life and income protection, • Additional perks such as cycle scheme, EAP and more! If this all sounds great, we’d love to hear from you! We’re proud to be an equal opportunity workplace. We celebrate multiple approaches, points of view and believe that diversity drives innovation and growth. We are building a culture where uniqueness is valued and empowered. Everyone is welcome, regardless of race, gender, religion, sexual orientation, ethnicity, national origin and all the other fascinating characteristics that make us all unique.

This is for the retail store in Nuthall Road (Nottingham). As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment. Key Responsibilities: • Lead by example to foster a customer-centric culture., • Drive sales performance and maintain high service standards., • Manage daily store operations, including compliance with health and safety and retail standards., • Schedule and manage labor effectively., • Provide on-the-spot coaching to enhance team performance and customer experience., • A year of managerial experience in a retail sales environment., • Proven track record in coaching and managing colleagues., • Strong understanding of compliance and operational standards., • Ability to meet sales targets and deliver excellent customer metrics., • Commercial acumen and awareness of industry trends., • Excellent verbal and written communication skills., • 6 weeks of annual leave., • Quarterly performance bonuses., • 25% discount on most Halfords products and up to 50% off garage bills in Autocentres., • Discounts on groceries, shopping, insurance, and more., • Family & Friends Discount Events., • Opportunities for financial planning support through Wagestream., • Access to GP services 24/7., • Share save scheme with a 20% discount on shares., • Health Cash Plan for well-being services and healthcare costs. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Due to planned growth my client is looking to strengthen its sales force with the key appointment of an individual to cover Nottingham, Derbyshire, Leicestershire, West Yorks South Yorks, Lincolnshire. You will be responsible for the development of sales of Ceramic Tiles products to Specifiers, Architects, Interior Designers and Contractors within the defined geographical area. Reporting directly to the Regional Sales Manager, this role requires a strong entrepreneurial spirit and a proven track record in business-to-business sales. You will have experience of selling an interior specified product into the commercial office, education, residential, healthcare and retail sectors together with a successful sales background of achievement within architects, designers, end users, office fit out contractors and flooring contractors. Key Responsibilities: • Own the sales strategies and tactics to achieve or exceed sales targets within your assigned business area., • Identify and pursue new business opportunities through market research, prospecting, and lead generation., • Build and maintain strong relationships with key customers, architects, designers, contractors, and other stakeholders in the commercial construction industry., • Collaborate with the Regional Sales Manager to develop annual sales forecasts, budgets, and action plans for your business area., • Conduct market analysis to identify trends, competitive landscape, and opportunities for growth., • Negotiate contracts, pricing, and terms of sale to maximize profitability while maintaining customer satisfaction., • Monitor sales performance, analyse sales data, and provide regular reports to the Regional Sales Manager on achievements, challenges, and recommendations for improvement., • Stay abreast of industry trends, market developments, and competitor activities to provide valuable insights and make strategic recommendations., • Coordinate with cross-functional teams, including manufacturing, logistics, design and customer service, to ensure smooth order fulfilment and customer satisfaction., • Attend industry trade shows, conferences, and networking events to promote our brand, generate leads, and expand the company's market presence. About the Company: A respected market leader within the Flooring Sector, who have experienced rapid growth over the last 10 years are looking to expand their sales force with the key recruitment of an additional sales professionals to cover Nottingham, Derbyshire, Leicestershire, West Yorks South Yorks, Lincolnshire. The organisation has been expanding and are constantly looking for new business opportunities. It is an exciting time to join and develop your career within this leading company who want their employees to grow and develop along with the company. Sustainability is core to the companies principles (ecomatters) and some knowledge of how sustainability is driving both the construction and interior market would be beneficial. Key Skills/Experience Required: The ideal candidate will have experience working within the Floorcoverings sector and have a working knowledge of the leading Architects, Interior Designers or Contractors within the geographical area. Applications from other Commercial Interiors products would be welcomed, Ceramic Tiles, Furnishings, Fabrics, Wallcoverings etc. Ideally you will have the following skills; Collaborative in approach – a team player, end goal focused, persistent-ability to work towards longer term objectives, strong verbal ability – able to communicate clearly and effectively at all levels, organised, self motivated, numerate and analytical, ability to work autonomously and in team environment. Contact: Russell Cripps Reference: RC/8724 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

A leading construction firm is seeking an experienced Regional Head of Customer Care in Nottingham to lead and develop a high-performing team focused on delivering outstanding service. Ideal candidates will have leadership experience in customer care, strong communication skills, and a data-driven a

Company description: Refresco UK Job description: Refresco has created a brand-new Account Controller role to lead some of our new contract manufacturing wins with household name brands.Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Reporting to the Head of Contract Manufacturing, youll be the face of Refresco to key clientsdriving growth, shaping commercial success, and building trusted partnerships.Youll manage strategic accounts, oversee contracts, and lead a Senior Account Executive, ensuring we deliver value, profitability, and customer satisfaction at every step.This is a high-profile role with real influence, perfect for a commercially driven leader ready to make their mark.Contract Manufacturing Account Controller Permanent Hybrid 2 days per week at our Kegworth Head Office Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: £7,000 car allowance 8% pension contribution Healthcare up to family Income protection 28 days annual leave bank holidays Purchase additional holidays X4 Annual salary life assurance Employee referral scheme- earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all employees Free onsite parking, and discounted products What youll be doing as a Contract Manufacturing Account Controller The Account Contoller is directly responsible for managing key strategic accounts as well as providing support on selected existing accounts and will seek to grow, develop and maintain profitable incremental business with existing and new contract packing clients, through fostering great client relationships.Key responsibilities of the Contract Manufacturing Account Controller Budget Management : Set and deliver annual sales and profitability targets; monitor performance and take corrective action; prepare budgets and performance reports; identify growth opportunities.Customer Relationships : Manage key accounts, build strong partnerships, oversee contracts, ensure satisfaction and retention, and drive preferred supplier status.Project Leadership : Lead contract manufacturing projects, ensure smooth onboarding of new clients, coordinate cross-functional activities, and recover agreed costs.Operational Excellence : Drive continuous improvement, support logistics and supply chain, ensure compliance with commercial requirements, and manage account administration.Team Development : Coach and develop a Senior Account Executive preparing for succession and supporting business cases for investment.About you The ideal candidate will have senior account management or account controlling experience in FMCG or packaging, with contract manufacturing knowledge an advantage.Theyll bring proven team leadership, strong commercial acumen, and the ability to grow profitable client relationships.Skilled in negotiation, project delivery, and stakeholder management, theyll combine customer focus with analytical problem-solving to drive success and lead a high-performing team.Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.Find out more about the Refresco Values here: If you fit this profile and are excited by this opportunity, we would be delighted to hear from you! About Refresco: Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia.Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass.Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. drinks on every table.Thats the Refresco vision.Were a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started.Were the proud owners of six drinks manufacturing sites within the UK.Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers.Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards.Our products get where they need to be when they need to get there to meet the needs of our high-profile customers. xjlbheb Refresco believes that equal opportunity for allis fundamental to our companys values and all our applicants can expect fairness and transparency in our recruitment process.

A leading sports fashion retailer in Nottingham is seeking a skilled Assistant Manager to lead a team in achieving sales and KPI targets while delivering exceptional customer service.

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