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Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Job Description: 📍 Territory area: Leicestershire - Lincolnshire - Nottingham - Sheffield- Hull - Stockport - Stoke -on- Trent 💷 £39,300 - £44,300 dependent on experience 🎁 + Company Performance bonus, company car & exceptional Benefits ⏰ 37.5 Hours per week - Mon-Fri 8.30am-5pm including working up to 10-12 weekends a year for dog/cat show events 💼 The Role The Area Business Manager role at Royal Canin is critical to ensure we reach more Partners (breeders and rescue) to increase recommendation and drive retention. It is a field-based role covering part of Northern England, responsible for the relationship with our breeders and Rescue Partners. Recommendation of our Royal Canin products to new puppy/kitten and dog/cat new owners is the number one priority in line with our Value Partnerships strategy; by serving more pets you will help transform our business growth. The role is also responsible for the sales value and volume of an extended portfolio including PRO bespoke products and a range of Pet Speciality Retail sku's. Critical to building relationships within the Pet Professionals, leveraging the consultative selling approach and co-create solutions to not only increase their nutritional knowledge and usage but to also support their recommendation and Professionals digitalization to generate mutual benefits and health through nutrition and beyond outcomes. The Area Business Manager will also be expected to attend a number of dog and cat shows throughout the year, some will be over the weekend, working on our show unit with other members of the PRO team. ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • Relationship Building: Ability to create strong relationships across internal departments and external partners., • Direct Experience: Minimum 1 years proven track record in territory sales or within a sales function (selling direct to the end consumer) ideally within the Petcare industry, • Tech Savvy: Strong presentation and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Excellent communication, time management and planning/organisational skills, • Driver's License: A clean driving record is required., • Awareness of our Royal Canin products and brand, • Enjoy working around cats and dogs 📝 Key Responsibilities • Strive to achieve key KPI's, including new Breeder Acquisition to drive recommendation, distribution and product volume supported by a deep level of product knowledge to enable our Partners (e.g., breeders and rescue centres) to have relevant and impactful conversations to make an effective recommendation to the new Pet Owner., • Identify new customer opportunities and prospects., • Develop trusted relationships with all key Partners with a consumer centric focus and a Consultative Selling approach to co-create solutions to generate mutual benefits with health through nutrition outcomes., • Effective and efficient territory management and adherence to coverage model ensuring that customers are visited in line with their classification., • Follow a structured sales call with objectives set for every visit and outcomes recorded within the Set to Sell CRM system., • To maintain a deep level of knowledge and understanding of our products, our portfolio and nutrition through available training tools and to effectively share this knowledge with our key partners., • Actively participate and report in weekly "Meet The Numbers" meeting with Head of PRO + peers on performance versus targets, combined with risk and opportunity analysis., • Attendance at cat and dog shows and events (some weekend work required); working as part of a team and taking on the lead as Show Manager as and when required. Supporting the Show and Events strategy. 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

Our client is an Independent Security Systems Integrator, with expertise built over four decades delivering security solutions for high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. Committed to building long-lasting customer relationships, we do so by delivering an exceptional service - every step of the way.\n\nOur client has built strong partnerships with leading technology providers to enable us to keep at the forefront of technological advances and deliver innovative and reliable solutions that are, tailored to every customer’s needs.\n\nAbout the Role:\n\nWorking in collaboration with the sales, service, and commercial functions, you will effectively manage a range of implementation projects from inception through to close-out to agreed quality, time and cost criteria. Projects will vary in size and scope so you should be equally comfortable and effective working as lead or part of a larger project team\n\nOur clients come from four distinct sectors: high security (government, CNI, utilities etc), police, local government and commercial. You should therefore be prepared to work within any or all of these markets although you may have built your experience to date primarily in one area. Given the size and nature of the clients we support, you will be able to demonstrate construction industry contracting practices (NEC3/4 /JCT frameworks) and will have strong project planning and resource management skills. Importantly, you will be able to interface with a wide range of people from senior client representatives to suppliers, to other contracting organisations.\n\nOur relationships with clients are increasingly direct but we also work through primary contracting partners so you will be at ease with both. Your main activities will be the management of on-site installation and commissioning engineering resources to achieve the in-scope contracted requirements and the development and maintenance of an agreed schedule of works with the client and other contracting parties.\n\nYou will work closely with the Technical Design team to ensure accurate interpretation and delivery of agreed programmes. You will also take responsibility for the preparation of purchase requisitions to procure materials required on-site as well as contracted resource to deliver and complete programmes.\n\nDuties & Responsibilities\n\n * Delivery of assigned projects to agreed quality, time and cost criteria.\n\n * Management of multiple projects in a matrix organisation environment.\n\n * Lead the assigned project team to achieve successful project outcomes.\n\n * Development and maintenance of project scope definitions, plans and schedules, including the identification of resource requirements.\n\n * Identification and management of project risks (threats and opportunities).\n\n * Management of change – technical and commercial.\n\n * Preparation and delivery of management/progress reports to senior management and clients (as appropriate), to agreed schedules.\n\n * Identification of recovery plans in event of adverse project variances to recover project predicted outturn.\n\n * Preparation of purchase requisitions to procure materials for projects managed.\n\n * Providing support to ‘business winning’ team, as required.\n\n * Support the business’ continuous improvement initiatives through, for example, contributing to learning from experience activities.\n\nQualifications & Experience\n\n * 3+ years’ experience successfully managing multiple projects in multi-client environments with significant client facing exposure.\n\n * Experience of ‘mid technology’ companies (SMEs) – experience of security / telecoms / electronics / technology industries advantageous.\n\n * Good grounding in project management principles (i.e. APM Level ‘D’ preferred, PMI, PRINCE2 Practitioner) with formal life cycle management experience.\n\n * Sound knowledge of CDM Regulations with experience of managing projects within CDM governed environments, contributing to effective health and safety planning, risk management, and coordination of relevant documentation and stakeholders.\n\n * Excellent commercial awareness – knowledge of JCT/NEC3/4 Contract frameworks advantageous.\n\n * Ability to develop appropriate relationships with internal and external stakeholders.\n\n * Excellent communication skills in written, spoken and through presentations.\n\n * “Can do” attitude.\n\n * Demonstrable commitment to developing others to raise the capabilities and performance of the business.\n\n * Strong IT literacy with a good working knowledge of the Microsoft suite of tools (including Word, Excel, PowerPoint, Outlook and Microsoft Project), and confidence using digital tools to support effective project delivery.\n\nIn return our client offer an excellent salary and benefits package

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do * Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. * Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. * Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Ref: JP1667\nVacancy: Branch Manager\nIndustry: Electrical Wholesale\nLocation: Nottingham\nWe are seeking an experienced, sales-driven Branch Manager from within the electrical wholesale industry for a successful electrical wholesaler in Nottingham.\nThis is an exciting opportunity to take ownership of a thriving business and drive it to new levels of growth and profitability.\nYou will be responsible for maintaining exceptional standards of customer service, developing strong relationships with customers and suppliers, and delivering consistent sales, margin, and commercial performance.\nKey Responsibilities\n• Sales & Business Growth: Develop and implement sales plans to achieve and exceed branch targets.\n• Leadership: Lead, manage, and motivate the branch team to deliver outstanding customer service and commercial success.\n• Staff Management: Oversee recruitment, training, and ongoing development of team members.\n• Customer Relationships: Build strong, long-term relationships with customers, providing tailored solutions to meet their needs.\n• P&L Accountability: Manage the full profit and loss responsibility for the branch, ensuring sustainable profitability.\n• Operational Excellence: Ensure the branch runs efficiently and complies with company policies and health & safety regulations.\nAbout You\n• Proven Branch Management experience within the electrical wholesale industry.\n• A strong sales background with a track record of achieving growth and commercial success.\n• Excellent leadership and motivational skills, with the ability to build a positive team culture.\n• Proactive, results-driven, and commercially astute.\n• Strong planning, organisation, and time management skills.\nSalary negotiable depending on experience up to circa £50k plus car, bonus and benefits.\nAll applications are dealt with in the strictest of confidence.\nRhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website

Head of Client Services\n\nLocation: Nottingham (with occasional travel)\n\nSalary: £60,000 – £70,000 per annum (negotiable depending on experience)\n\nHours: 37.5 hours per week, Monday to Friday (flexibility required)\n\nHoliday: 22 days annual leave plus Bank Holidays\n\nPin Point Recruitment is proud to be supporting a leading organisation in the search for an experienced Head of Client Services to lead client delivery across their Nottingham facility.\n\nThis is a senior leadership role, responsible for overseeing all aspects of client service, account management, and commercial performance. You will lead and develop a high-performing Client Services team, build strong strategic client relationships, and ensure exceptional service delivery that drives retention and revenue growth.\n\nThe role bridges account management, operational leadership, and business strategy, requiring a commercially astute, client-focused leader with an entrepreneurial mindset.\n\nKey Responsibilities\n\n * Client Leadership & Strategy\n\n * Set the vision, structure, and standards for account management across the business\n\n * Act as senior point of contact for key and strategic clients\n\n * Develop long-term client partnerships and strategic account plans\n\n * Lead executive-level client onboarding and senior relationship management\n\n * Manage client feedback, escalations, and high-level issue resolution\n\n * Team Leadership & Development\n\n * Lead, mentor, and develop the Client Services team\n\n * Recruit, onboard, and retain high-performing talent\n\n * Conduct performance reviews, training plans, and succession planning\n\n * Foster a collaborative, client-first culture\n\n * Service & Operational Excellence\n\n * Oversee daily client operations and service delivery standards\n\n * Ensure projects are delivered on time, within scope, and to quality expectations\n\n * Monitor customer satisfaction, delivery performance, and service metrics\n\n * Use data and insights to drive continuous service improvement\n\n * Commercial & Business Growth\n\n * Own commercial performance across accounts, including revenue growth and retention\n\n * Monitor account profitability and financial performance\n\n * Identify and deliver upselling, cross-selling, and new business opportunities\n\n * Work closely with Sales, Creative, Operations, and Senior Leadership to align strategy\n\n * Contribute to service proposition development and overall business planning\n\nSkills, Knowledge & Experience\n\nEssential\n\nProven experience in senior client or customer management roles\n\nStrong track record managing key accounts and senior client relationships\n\nIn-depth knowledge of Direct Mail and Transactional Mail processes and applications\n\nStrong leadership skills with experience developing and managing teams\n\nCommercially astute with strong financial and analytical capabilities\n\nExcellent communication and stakeholder management skills\n\nAbility to operate effectively in a fast-paced, ambiguous environment\n\nConfident influencing at all levels, including senior leadership\n\nProficient in Microsoft Office\n\nDesirable\n\nKnowledge of data, web, and lithographic printing and finishing\n\nExperience with account growth strategies and revenue expansion\n\nStrong client-facing presentation and pitching experience\n\nUnderstanding of wider business functions including HR, Finance, IT, and Supply Chain\n\nWhy Apply?\n\nSenior leadership role with strategic influence\n\nOpportunity to shape client services at a business-wide level\n\nCompetitive salary with flexibility for the right candidate\n\nWork within a collaborative and forward-thinking organisation\n\nInterested?\n\nIf you’re a strategic, commercially driven leader with a passion for client excellence, we’d love to hear from you.\n\nApply today or contact Pin Point Recruitment for a confidential discussion to find out more about this exciting opportunity. Early applications are encouraged as interviews will be arranged on a rolling basis

Approach Personnel are proud to be working in partnership with a leading maintenance contractor to recruit a Senior Resident Liaison Officer to join their growing Refurbishment team.\n\nThis is an excellent opportunity to step into a senior, multi-site role where you will play a key part in delivering high-quality customer engagement across social housing refurbishment contracts in Nottingham and South Yorkshire.\n\nBased out of the Nottingham office, you will report to the Customer Care Manager and take ownership of resident liaison operations across multiple projects. A key part of your role will be overseeing and supporting a team of 7 Resident Liaison Officers, ensuring consistent service delivery and high levels of customer satisfaction across all sites.\n\nKey Responsibilities:\n\n * Lead, mentor, and manage a team of 7 Resident Liaison Officers across multiple refurbishment sites\n\n * Oversee resident engagement strategies to ensure a consistently high standard of customer care\n\n * Act as the main point of escalation for complex or sensitive resident issues\n\n * Work closely with site teams, project managers, and clients to coordinate communication plans\n\n * Monitor and drive performance across the RLO team, ensuring KPIs and service standards are met\n\n * Ensure clear, proactive communication with residents regarding works, timelines, and disruptions\n\n * Support the delivery of planned maintenance and refurbishment programmes across the region\n\n * Carry out site visits across Nottingham and South Yorkshire to maintain visibility and support teams\n\n * Produce reports and maintain accurate records using internal systems and CRM platforms\n\n * Contribute to continuous improvement of customer experience processes and procedures\n\nAbout You:\n\n * Proven experience as a Senior Resident Liaison Officer within social housing, refurbishment, or planned maintenance\n\n * Demonstrable experience managing or supervising RLOs or customer-facing teams\n\n * Strong understanding of planned works programmes and resident engagement strategies\n\n * Excellent communication and interpersonal skills, with the ability to manage challenging situations\n\n * Highly organised with strong administrative and IT skills (Microsoft Office and CRM systems)\n\n * Proactive, solution-focused, and confident working across multiple sites\n\nThis is a fantastic opportunity to join a forward-thinking organisation where you can make a real impact, leading a team and shaping the customer experience across key refurbishment projects

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Repairs and Voids Manager Job, East Midlands - ongoing interim role Repairs and Voids Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: • Leading and motivating a team of repairs operatives and support staff, • Managing voids turnaround to minimise property downtime, • Overseeing damp and mould casework and ensuring appropriate remedial action, • Handling tenant alteration requests and formal complaints with professionalism, • Ensuring contractor performance meets agreed standards and KPIs, • Maintaining accurate records and financial oversight of repairs budgets, • Supporting service improvement initiatives and contributing to policy development, • Previous work within social housing or a related public sector environment, • Familiarity with housing regulations and property compliance frameworks What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4657001

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Bespak are looking for a Senior Development Engineer (pMDI - Inhaler) for the Kings Lynn site, PE30 2JJ. The salary range for this permanent, role is between £55k to £62k plus a discretionary annual bonus. Our generous benefits package includes 28 days leave plus bank holidays, 8% company pension contribution to employees 3%, onsite parking and medical / dental / health / life assurance.\n\nWorking Pattern – Mon to Fri – Work 7.5 hours + 30 mins lunch break, between 8am and 5pm (8am to 4pm or 9am to 5pm). We can be flexible and look at what works for you within the needs of the business.\n\nWe offer a relocation package if you move into the area to join the business.\n\nOnce you click apply, you will be redirected to our company website to make your application.\n\nWe are widely recognized as a leader in the transition to low carbon pMDI’s, having been the first CDMO to establish commercial-scale manufacturing capability for both major next-generation propellants: HFA-152a and HFO-1234ze\n\nAs a Senior Development Engineer, your primary focus will be leading the program and driving new products to market. You will lead technical project assignments, driving the development and industrialisation of drug delivery devices, specifically taking charge to oversee Dose Counter and pMDI development. You will be instrumental in managing fast-paced timelines while ensuring products meet performance, quality, cost, and manufacturing requirements in line with ISO 13485. An exciting and highly attractive aspect of this role is the opportunity to collaborate closely with the Formulation Team, where you will provide critical technical input to shape product success. Furthermore, you will provide technical leadership and support to other development engineers whilst staying abreast of essential product regulatory and quality requirements.\n\nAs a Senior Development Engineer your duties will include:\n\n * Leading technical project assignments and work packages.\n\n * Developing combination products and drug delivery devices.\n\n * Providing technical leadership for product design and industrialisation.\n\n * Managing work package progress and addressing issues.\n\n * Creating, reviewing, and refining product design briefs.\n\n * Ensuring compliance with quality and regulatory requirements.\n\nSenior Development Engineer, preferred key skills and experience:\n\n * Experience of working with pMDI technology.\n\n * Demonstrable technical leadership in product development.\n\n * Strong background in precision moulded parts for medical devices.\n\n * Proven ability to lead technical project assignments.\n\n * Experience in industrialising products to specification.\n\n * A solid understanding of regulatory and quality requirements.\n\n * Relevant qualification in an engineering or science discipline.\n\nSenior Development Engineer, benefits:\n\n28 days holiday + bank holidays | 8% employer contribution added to employee’s 3% | Private medical insurance | Private dental Insurance | Permanent health Insurance | Group life assurance | Free will service | Well-being programme | Employee Retail Discount Platform | Recognition awards | Free Parking |\n\nWe are a pharmaceutical Contract Development and Manufacturing Organization (CDMO) that offers development and manufacturing solutions for a variety of medications, including medical devices such as pressurized metered dose inhalers (pMDI), soft mist inhalers (SMI), dry powder inhalers (DPI), nasal sprays and medical check valves.\n\nKing’s Lynn is a market town steeped in history with an hourly direct rail link to Cambridge (1 hour) and London (2 hours). The location is close to the beautiful Norfolk coastline and is an hour’s drive to the cities of Norwich and Peterborough. The population is nearly 43,000 and offers various amenities, including supermarkets, a shopping centre, restaurants, 9 junior schools 3 high schools, 5 GP practices, a hospital and College.\n\nAs an ethical employer we align our BZero sustainability initiative aim to be accredited to SBTI which means we are on a road to carbon reduction targeting net zero and are proud to be ISO certified in 14001, 45001 and 13485.\n\nA full job description can be downloaded on the application Screen.\n\nOur core values are Customer Focussed, Respectful, Collaborative, and Agile these are woven into the fabric of our business and the values we measure ourselves by.\n\nWe are flexible. We understand that there is a life outside of work, so we aim to support you in attaining a happy work/life balance. To cater for employees’ individual circumstances, and where possible, we agree flexible working arrangements.\n\nWe value our inclusivity as we believe diversity should be embraced and celebrated. We live and work by these values and that is what makes our company a great place to work.\n\nWe are proud to be a disability positive employer. We will support you throughout the recruitment process with any adjustments you require therefore please contact the Recruitment Team if you require support.\n\nBy applying to this role, you are giving consent to Bespak Limited to process your personal data for employment/recruitment purposes only. All personal and sensitive data processed to Bespak is protected under GDPR regulations. To find out more about our privacy policy please visit our website or contact the local HR team.\n\nStrictly No Agencies - Our in-house recruitment team manage all our vacancies

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you. At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in. You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets. In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits. Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. • As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We are working with an established and growing residential park operator who are seeking a committed, proactive Management Couple to take joint responsibility for the smooth running, sales performance, and resident experience across the park. \n\nThis unique opportunity combines hands-on park operations with professional home sales and customer service.\n \nKey Responsibilities (Partner 1 – Site Management) \nOversee day-to-day running of the park and maintain safe, welcoming communal areas. \nManage grounds maintenance including grass cutting, strimming, edging, and landscaping. \nMaintain infrastructure across the park including lighting, pathways, and signage. \nSupport residents with small repairs, call-outs, and general assistance. \nLiaise with contractors for planned and reactive maintenance. \nSource and coordinate local suppliers and tradespeople. \nAssist with new Park Home development preparation and oversight. \nMaintain park tools and equipment. \nEnsure compliance with health & safety requirements. Key Responsibilities (Partner 2 – Home Sales & Customer Experience) \nManage enquiries, qualify leads, and maximise new and pre-owned home sales. \nConduct park tours for prospective homeowners. \nMaintain accurate CRM and sales documents. \nProvide excellent customer service and support residents and prospective buyers. \nUse social media and digital channels for lead generation. \nLiaise with estate agents for valuations and effective resale processes. \nSupport ownership transitions including liaising with families and legal representatives. \nAssist with administrative and reception duties as required. Skills & Experience Essential \nStrong communication and interpersonal skills. \nProactive attitude with the ability to work independently and as a team. \nCustomer-focused with high service standards. \nFull UK driving licence (at least one partner). \nComfortable living on-site and acting as point of contact. Desirable \nExperience in groundskeeping, facilities, or maintenance (Partner 1). \nExperience in direct sales, estate agency, or property sales (Partner 2). \nKnowledge of Park Homes or residential community environments. \nCompetence with social media and digital communication. Benefits \nOn-park accommodation (optional). \nCommission and bonus scheme for sales. \nNational training, mentoring, and development. \nMonday–Friday core schedule with occasional weekend requirements. \nOpportunity to help shape a growing park community. If you are a couple looking for a new role working for a reputable park operator, please get in-touch today

An exciting opportunity has arisen for a Supply Chain Co-ordinator to join a fast-paced procurement function based in Nottingham. This role plays a critical part in ensuring customer orders are delivered in full, on time, and cost-effectively while supporting sales, logistics, and key retail accounts.\n\nClient Details\n\nThe business operates within the FMCG sector, supplying major UK supermarkets and mainstream retail customers. It is known for its collaborative culture, strong retail presence, and commitment to service excellence and growth.\n\nDescription\n\nAct as the main point of contact for all supply-related matters for UK supermarkets and key customers\nWork closely with Sales and Buying teams to maintain stock levels and achieve 98%+ service levels\nCollaborate with Senior Buyer and Warehouse Operations to ensure 100% availability for new product launches\nCoordinate forecasting, promotions, and order fulfilment with customer supply chain teams\nMaintain and update weekly sales forecasts using EPOS and retailer data\nEnsure optimum stock holding at third-party warehouses and manage stock transfers\nSupport new product launches including line forms, samples, mock-ups, and EDI updates\nProvide early visibility of stock risks or supply issues to internal stakeholders\nInvestigate and resolve stock discrepancies with Warehouse Stock Control\nOversee blocked stock levels to ensure appropriate months of cover\nSupport sales activity through account research, lead generation, and buyer engagement\nAssist with business presentations for major retail buying teams\nBook and manage appointments with supermarket buyers and head office teams\nLiaise with supply chain, logistics, warehouse, and customers to support promotions and availability\nDeliver agreed monthly and quarterly sales forecasts\nResolve customer complaints and manage account-related processes\nAnalyse consumer and sales data to identify trends and changes in customer demandProfile\n\nA successful Supply Chain Co-ordinator should have:\n\nProven experience in supply chain, procurement, or FMCG operations\nStrong understanding of retail supply chains, forecasting, and stock management\nConfident working with data, EPOS systems, and forecasting tools\nHighly organised with excellent attention to detail and problem-solving skills\nStrong stakeholder management skills with the ability to work cross-functionally\nCommercially aware with the confidence to support sales and customer-facing activity\nComfortable operating in a fast-paced, deadline-driven environmentJob Offer\n\nSalary of up to £35,000, depending on experience\nOffice-based role in Nottingham with exposure to major UK retail customers\nOpportunity to develop within a growing FMCG business\nVaried role offering genuine cross-functional experience across supply chain and sales\nSupportive team environment with opportunities for progression \n\nIf you are ready to take the next step in your career as a Supply Chain Co-ordinator, apply today for this exciting opportunity in Nottingham

Community Engagement Coordinator Nottingham £29,539 - £34,613 per annum Fixed-term contract until April 2027 Full-time role, Monday to Friday Want to help shape the future of social housing for young people? This is an exciting 12-month fixed-term opportunity to lead a brand-new, government-funded service that puts young people’s voices at the heart of social housing in Nottingham. You’ll coordinate and inspire a team of young Community Networkers (aged under 26, all living in social housing), supporting them to share their lived experiences, views and expectations with landlords and partners across the city. Their insight will directly influence services, improve ways of working, and strengthen the support available to young residents. If you’re passionate about social housing, believe in the power of lived experience, and love bringing people together to make real change happen, this role is for you. What you’ll be doing As Community Engagement Coordinator, you’ll: · Lead, support and motivate a team of young Community Networkers to amplify the voice of young people in social housing · Recruit, train and develop volunteers, helping them build confidence and skills · Plan and deliver engaging events, forums and activities that encourage honest feedback and open conversation · Work closely with Nottingham City Council, Places for People and other partners to align priorities and shape strategy · Gather insight and feedback, track outcomes, and report learning to internal partners and central government · Explore creative and inclusive ways to engage young people and keep participation meaningful · Act as a key advocate for the customer voice, ensuring feedback leads to real change What you’ll bring You’ll be a natural self-starter who’s comfortable taking ownership, trying new ideas and learning as you go. You don’t need to tick every box, but you’ll likely have: · Experience of community engagement, customer involvement or event coordination · Confidence working with and motivating young people from diverse backgrounds · A proactive, energetic approach and a genuine desire to make a difference · Strong communication skills and the ability to build positive relationships quickly · Great organisation skills, with the ability to juggle practical tasks and people-focused work · Empathy, patience and excellent listening skills · An interest in and understanding of social housing and the challenges young people face Why join us? Be at the heart of a high-profile, government-funded project that’s doing things differently. You’ll see the impact of your work in real time, improving outcomes for young people across Nottingham while feeding insight directly into national policy and practice. You’ll join an organisation that truly values inclusion and collaboration and help deliver a project with the potential to scale nationally, positioning us as trailblazers for change. Did you know that NCHA is officially a Great Place To Work? In fact, we’re included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we’re a great place to work. Additional information · Fixed-term contract until April 2027 · Full-time role, Monday to Friday · Flexibility to support some events outside normal office hours · Travel across Nottingham required so a driving licence is desirable, unless a disability precludes this. If you’re enthusiastic about social housing, passionate about amplifying young voices, and ready to be part of something genuinely meaningful, we’d love to hear from you!

Blinds2go is a part of the Hunter Douglas Group who are in the midst of a significant technical transformation, modernizing our global e-commerce technology stack to give our business units the flexibility, agility, and tools they need to accelerate growth and respond faster to market opportunities. This is a pivotal moment to join us. We’re looking for a Digital Product Manager who is ready for more than a standard PM role. You’ve spent 3–5 years honing your craft, you own outcomes (not just features), and you’re starting to think and operate at a strategic level. This role is designed for someone who wants to lead, shape direction, and help grow a team of talented, hungry product managers around them. You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into a leadership-adjacent role with genuine scope and visibility, this is it. Our Company At Blinds2go and Hunter Douglas our people are our stars, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world. Transparency We lead by example and inspire others to achieve excellence in the right way. Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. Accountability We take ownership and are responsible for our actions and decisions. Meritocracy We set challenging but realistic targets and deliver results in a passionate way, Integrity and hard work are at the core of our culture, we go the extra mile. Role & Responsibilities What You’ll Own: As the lead PM on our UX squad, you will have end-to-end ownership of: • The UX product vision and roadmap across Hunter Douglas’ global e-commerce sites, • The Customer Service operations workstream, including CS tool ownership, platform migrations, and ongoing enhancements, • Discovery, strategy, prioritization, experimentation, delivery, and post-launch optimization within your domains, • User experience quality and consistency across our e-commerce platforms, • Balancing global platform standards with regional market nuances, • Performance outcomes: you measure success in business impact, not feature output Leadership & Team Impact: This role carries genuine leadership responsibility: • Lead and provide day-to-day direction to the UX and CS Operations squads, working closely with engineering and design, • Act as a mentor and sounding board for other product managers on the team, • Drive clarity in ambiguous situations, aligning teams around outcomes when the path isn’t obvious, • Represent the product perspective in stakeholder discussions across North America, EMEA, and APAC, • Help shape our product culture, raise the bar on how we work, and model what great product looks like Strategy & Domain Leadership: • Define and evolve a clear UX product vision that ladders up to commercial and business strategy, • Translate strategic objectives into actionable, sequenced initiatives, • Identify high-impact opportunities through data, customer research, and stakeholder collaboration, • Own prioritization and trade-off decisions within your domain Experimentation & Outcome Ownership: • Define success metrics and expected business impact before development begins, • Design structured experiments: hypothesis framing, test design, measurable criteria, • Analyze results and make evidence-based decisions on next steps, • Own continuous optimization post-launch and foster a culture of disciplined experimentation Delivery Leadership: • Partner closely with engineering, design, analytics, and commercial teams, • Own backlog prioritization and sequencing with an outcome-first mindset, • Make informed trade-off decisions under real constraints, • Ensure solutions are scalable, commercially viable, and operationally sustainable, • Support accurate reporting of product and development effort for governance Global Stakeholder Engagement: • Navigate stakeholders across North America, EMEA, and APAC with confidence and commercial awareness, • Balance global platform consistency with regional requirements, • Influence senior stakeholders toward outcome-focused decisions, • Drive alignment when priorities compete across regions or business units Person Profile Qualifications and Skills: • 3–5 years of product management experience in digital, e-commerce, SaaS, or comparable environments, • Demonstrated ownership of a product area with measurable commercial or customer impact; you can point to it, • Experience defining product strategy, not just executing against predefined requirements, • Strong prioritization and trade-off decision-making skills in fast-moving environments, • Proven ability to lead initiatives end-to-end: discovery through delivery and optimization, • Ability to influence cross-functional and global stakeholders without direct authority, • Comfortable operating in distributed, multi-region teams, • Starting to show the instincts of a senior PM: strategic thinking, mentorship, stakeholder leadership Nice to Have: • Experience with Shopify or working through a platform migration, • Background in UX-focused product management; you understand design systems and conversion, • Experience with experimentation platforms such as VWO, Optimizely, or similar, • Familiarity with customer service platforms (Zendesk, Nice CX One, Decagon) or CRM/marketing automation tools (Bloomreach, Klaviyo), • Experience working across complex, multi-market stakeholder landscapes, • Background in SaaS or subscription-based digital products

Professional Support Lawyer / Knowledge Lawyer – Manager (Nottingham-Based) Overview An excellent opportunity has arisen for an experienced Professional Support / Knowledge Lawyer to join the UK legal function of a large organisation operating in the consumer financial services sector. The role focuses on strengthening legal and regulatory knowledge across the team and supporting the business in navigating a fast‑moving regulatory landscape. Working closely with senior legal leadership, you will help shape and deliver an effective knowledge strategy that enhances legal capability, supports regulatory compliance, and contributes to positive customer outcomes. The environment is dynamic, with rapid developments across consumer credit, payments, digital services and wider regulatory frameworks. A proactive, structured approach to knowledge management is essential. Key Responsibilities Knowledge Strategy & Development • Create, maintain and distribute high‑quality legal knowledge resources for the legal team and relevant business areas., • Partner with Legal, Compliance and Risk teams to communicate legal and regulatory developments., • Lead and support a small team of subject‑matter experts., • Monitor legal and regulatory changes affecting the customer journey, including consumer protection, payments, technology, cyber risk, competition law and related areas., • Identify training needs within the legal team and the business., • Develop and maintain systems for capturing, organising and sharing legal know‑how, including precedents, guidance and historical advice., • Ensure resources are user‑friendly and easily accessible. Candidate Profile • Qualified solicitor with approximately 5–10 years’ PQE (guideline only)., • Experience within financial services or advising financial services clients., • Strong understanding of UK consumer credit and financial services regulation, ideally including the Consumer Credit Act, payment services and financial crime frameworks., • Experience in knowledge management or professional support roles is advantageous., • Demonstrated ability to lead and develop legal professionals., • Strong analytical skills and the ability to interpret complex regulatory developments., • Excellent organisational skills and comfort operating in a fast‑changing regulatory environment., • Clear and adaptable communication style, capable of engaging a range of audiences., • Collaborative approach, with the ability to build strong relationships across legal, risk, compliance and commercial teams., • Interest in using technology and digital tools to enhance knowledge sharing and legal service delivery. Location & Working Model This is a permanent role based in Nottingham, operating under a 3/2 hybrid working model that combines office collaboration with remote working. Benefits & Development The organisation offers a competitive benefits package, including pension, bonus potential, holiday allowance and private healthcare. Additional flexible benefits and family‑friendly policies may also be available. Employees have access to a range of internal and external learning and development opportunities, with clear pathways for progression within a growing and evolving organisation.

• Age 21+ £12.61 per hour You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: • Experience of service, building and repair across a range of cycles, • Experience of delivering great customer service, ideally in a retail or cycle services environment, • Experience of sharing expertise with others, • Experience of working with - and achieving - sales targets, • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life insurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Mental Health Advisor – Affiliate (Contractor) The role As a Mental Health Advisor Affiliate, you will provide confidential emotional support to service users and offer advice and guidance around mental health and related issues. Our service operates 24 hours a day, 365 days a year, and affiliates are invited to express their availability for shifts across the service schedule. Our services also include supporting clients via the myStrength App. About Us Our Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year. Contract type: Self‑employed contractor (Affiliate) Salary: £14–£17 per hour, depending on shift type (standard hours vs out‑of‑hours) Hours of work: Flexible and agreed per shift. Affiliates may choose and accept shifts based on their availability. The service is a 24 hour service working days/evenings/nights, weekends and bank holidays Location: Remote. Affiliates may be invited to attend occasional in‑person activities (e.g., optional training sessions, team days or client events), though participation is not mandatory. Person Specification • Experience providing telephone‑based or digital emotional support to a range of clients, including individuals in distress., • Excellent telephone manner with strong active listening, questioning, and reflective skills., • Genuine empathy towards mental health issues and a commitment to reducing the stigma surrounding mental health., • Experience in assessing and responding to mental health risk within a remote setting., • You will have proven communication skills, a confident manner and be articulate., • Hold awareness of the effects of stigma and discrimination., • Knowledge of recovery in the context of mental health., • The ability to signpost and offer guidance to clients regarding local or national services. Role Expectations / Key Activities Affiliates engaged for this work may be required to undertake the following activities as part of the services they choose to accept: • Provide confidential emotional support to service users and provide advice and guidance around mental health and other issues., • Support clients to make an application for therapy via their provider app., • Generate individual Risk Support Plans for patients based upon risk assessments, enabling wider services to support patients appropriately., • Liaise with duty lead and follow risk protocols, as and when necessary., • To maintain accurate good quality clinical notes and service monitoring records in accordance with the Service Delivery Framework and high clinical practice standards., • Work collaboratively with team members within the mental health service., • Participate in clinical supervision as part of governance and quality assurance (not line management)., • Engage in optional team learning, peer forums, or updates where they support service quality., • Provide reasonable support to the onboarding of other affiliates where appropriate and mutually agreed., • Work flexibly by expressing availability for shifts across days, evenings, nights, weekends, and bank holidays., • Any other duties relevant to the role. Essential Qualifications: Affiliates must hold at least one of the following: • Counselling Certificate Level 2 or Level 3 (or equivalent), • MHFA Qualification, • Trainee counsellor (note: role not counted as a training placement), • Psychology degree (or equivalent) What we offer in return: Commitment to living & championing the Teladoc Health values • We are passionate about taking care of people, • We are committed to unsurpassed quality, • We lead with integrity, accountability and transparency, • We respect each other and value succeeding together, • We strive to create value, • We stand up for what’s right, • We keep our promises Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • Enjoy flexible hybrid/remote working within a supportive team environment., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. About Teladoc Health Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions. < Our Commitment to Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

ABOUT US ___, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges—empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Principal SRE – Azure Specialist will drive the design and implementation of automation, observability, and operational excellence within Syniti’s Microsoft Azure-hosted runtime environments. This role will focus on architecting and deploying globally scalable, regionally compliant (Cyber Essentials+, SecNumCloud), zero trust architectures. This engineer will lead the technical project to port Syniti’s SaaS architecture and services from AWS to Azure, ensuring platform consistency, operational parity, and regulatory alignment. They will serve as a cross-functional technical leader, developing resilient IaC frameworks, secure deployment models, and integrating Azure-native services with Kubernetes (AKS) and Syniti’s platform stack. WHAT YOU WILL DO • Design and maintain Azure-hosted environments supporting the Syniti SaaS platform across multiple global regions., • Build reusable IaC modules in Terraform for network, compute, and managed PaaS services., • Integrate Azure-native logging, security, and cost optimization with observability pipelines., • Lead incident resolution and proactive failure domain analysis within Azure-hosted regions., • Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities., • Collaborate with Compliance and Security to meet UK, EU, and French regional regulatory requirements., • Drive self-healing systems using automation to reduce toil and human intervention., • Support cloud region expansion and infrastructure builds via GitOps and pipeline automation. WHAT IT TAKES • Self-starter with deep understanding of hybrid cloud patterns and Azure ecosystems., • Ability to thrive in a high-stakes, distributed operations environment with mission-critical SaaS systems., • Strong communication and cross-regional collaboration capabilities., • Deep technical expertise across Azure infrastructure and platform services., • Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes., • 15+ years of experience in infrastructure, cloud, or SRE roles., • 5+ years designing or operating in Azure environments including AKS, Storage, VNets, Private Link, Azure Monitor., • 3+ years proficiency with GitOps and declarative infrastructure patterns using tools like Terraform, Bicep, or Pulumi., • 3+ years implementing or maintaining CI/CD pipelines., • 2+ years of Software Development experience, • Advanced scripting skills in Bash, Python, or Go., • Strong understanding of managed identity, Azure AD, and Kubernetes identity integrations., • Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have., • Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday., • Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day., • Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. WHAT WE OFFER • Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing., • Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story., • Support. We all rely on each other and enable each other to be successful. You won’t stand alone., • Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all., • Recognition. We are the sum of individual achievements, and we always take the time to celebrate them., • An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.

About Us At CloudOne Digital, our brands power mission-critical websites, applications, and digital experiences for businesses worldwide. We’ve built our reputation on reliability, innovation, and extraordinary service. Behind every server, every datacenter, and every network is a team of engineers passionate about keeping the internet running strong. We are seeking a Head of Engineering to lead the evolution of our engineering organization, driving both structural transformation and delivery excellence. This leader will be responsible for modernizing how teams operate, aligning engineering more closely with product and business outcomes, and ensuring scalable, predictable software delivery across the organization. What you’ll do • Redesign the engineering organization from system-aligned teams into cross-functional teams that co-own delivery outcomes alongside Product and Program Management, • Build engineer fungibility across the portfolio by developing talent strategies, internal mobility frameworks, and hiring practices that reduce over-specialization and single points of failure, • Own delivery excellence by establishing the processes, tooling, and operating rhythms that enable consistent, high-quality software delivery, • Set and communicate technical direction across teams, ensuring alignment with long-term platform and business strategy, • Partner cross-functionally with Sales, Product, Customer Success, and Operations to translate technical tradeoffs into clear business impact, • Act as a visible and credible engineering leader across the organization, influencing strategic decisions beyond engineering, • Develop and scale engineering leadership by coaching and managing engineering managers and team leads What you bring • 8+ years of engineering leadership experience, with at least 3 years managing managers, • Proven track record of restructuring engineering organizations with measurable improvements in delivery predictability, velocity, and team cohesion, • Experience implementing and operating within cross-functional team models, • Strong organizational design and change management capabilities, • Sufficient technical depth to establish credibility with engineers and guide architectural decision-making, • Data-driven approach to delivery, including use of metrics to drive accountability and continuous improvement Preferred but not required • Background in hosting, cloud infrastructure, or platform-based businesses, • Experience in B2B infrastructure, managed services, or SaaS environments, • Prior experience leading transformation initiatives in high-growth or scaling organizations Why Join Us? This is a unique opportunity to build and scale a net-new platform offering from the ground up, with direct visibility to executive leadership and meaningful ownership over strategy, execution, and outcomes. What We Offer • Competitive salary, benefits, and growth opportunities across CloudOne Digital’s family of brands, • A collaborative, team-oriented culture, • Consistent and predictable work hours, • Engaging, varied work that keeps each day different, • Opportunities to contribute ideas and influence how work gets done, • Private healthcare – Once probation period is passed, • Embrace parenthood with 18 weeks generous paid leave after completion of 15 months’ ‘continuous service’, • Pension contribution – 5% of the salary, • 28 annual leave days plus all Bank Holidays on a pro-rata basis in each holiday year in England and Wales “Servers.com is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships." Please click ___ to access our Equal Opportunities Policy Also, please review our ___ in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing.

Commercial/QS Manager ISS Facility Services UK are now recruiting for an experienced Commercial/QS Manager to support their Central Projects Team in driving commercially focused project delivery across multiple client accounts. This is a pivotal role where you will oversee the commercial lifecycle of projects, ensuring robust cost control, accurate change management, and strong contractual governance. With a clear emphasis on financial performance and commercial risk management, this position offers significant scope to influence project outcomes and long‑term operational success. Working closely with senior leadership, you will act as the Commercial Subject Matter Expert for the business unit. You will support Project Managers with all QS and commercial matters, lead on contract negotiations, and ensure smooth, compliant project close‑out to final account stage. The role requires a collaborative, partnership-driven approach when engaging with internal teams, clients, consultants, and supply chain partners. A full UK driving licence and willingness to travel nationwide are essential. Key Responsibilities • Lead commercial and QS support across PSPT project accounts, ensuring strong financial and budgetary control., • Manage contract solutions for both upstream (client) and downstream (supply chain) agreements., • Provide QS input into project cost proposals and pricing for works tendered with existing clients., • Support commercial/QS content for PSPT account bids, including renewals and new business opportunities., • Act as the focal point for internal commercial governance processes and compliance., • Oversee financial and commercial data capture, reporting, and systems to achieve best‑in‑class standards., • Manage and interpret industry‑standard and client‑specific contracts including JCT, NEC, and Framework Agreements., • Offer leadership, guidance, and coaching to project and operational teams to strengthen commercial capability. Person Specification • Qualified Quantity Surveyor., • Experience working in a fast‑paced environment delivering multiple projects simultaneously., • Comfortable managing a lower‑value, higher‑volume portfolio of works., • Strong customer service skills with the ability to build positive stakeholder relationships., • Ambitious, proactive, and delivery‑focused., • Proven track record in similar commercial/QS roles., • Strong financial and commercial background within Quantity Surveying., • Full UK driving licence with willingness to travel UK‑wide. The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger.

The Service Sales Leader is responsible for leading and supporting the service sales function across the European Business region, driving revenue through service contracts, lifecycle agreements, and service-related commercial opportunities. The role focuses on managing a team of service sales professionals to convert systems approaching the end of warranty into service agreements, supporting pricing discussions, and identifying opportunities for upselling services and upgrades. The position works closely with service operations and commercial teams to ensure a consistent and effective approach to service sales across the region. As part of the Service Leadership group, the role contributes to service sales planning, supports forecasting activities, and helps drive consistent processes and performance across the service sales function. The role requires a structured and methodical approach to managing opportunities, tracking performance, and ensuring the team delivers against defined targets. Main Responsibility Service Sales Team Leadership • Lead and support a team of service sales representatives across the region., • Set clear targets and expectations for service contract sales and renewals., • Monitor team performance and provide regular coaching and guidance., • Conduct performance reviews and support individual development plans., • Promote accountability and a results-driven team culture. Service Contract Sales & Conversion • Support the conversion of systems approaching end-of-warranty into service contracts., • Guide the team on pricing approaches for multi-year service agreements., • Ensure consistent handling of service contract opportunities across different markets., • Support negotiations and customer discussions where needed. Forecasting & Pipeline Management • Maintain visibility of the service sales pipeline across the installed base., • Support forecasting of service contract revenue and renewals., • Track opportunities and ensure accurate reporting within CRM systems., • Provide regular updates on pipeline status and sales performance. Upselling & Service Revenue Growth • Identify opportunities to increase revenue through extended warranties and additional service offerings., • Support the team in identifying and progressing upsell opportunities., • Encourage a proactive approach to customer lifecycle management System Upgrades Support • Work with commercial and service teams to identify upgrade opportunities within the installed base., • Support the development and tracking of upgrade-related opportunities., • Assist in aligning service sales activities with broader commercial plans. Process & Ways of Working • Help develop and implement structured processes for service sales activities., • Ensure consistent use of CRM tools and reporting systems., • Improve processes to make service sales activities more efficient and easy to manage., • Support the introduction of standard approaches across the region. Cross-Functional Collaboration • Work closely with service operations, field service, and commercial teams., • Ensure alignment between service delivery and service sales commitments., • Support resolution of customer issues that impact service contracts or renewals. Customer Service Leadership Team Contribution • Contribute as part of the European Customer Service Leadership group., • Provide updates on service sales performance, risks, and opportunities., • Support broader service initiatives and continuous improvement activities. Basic requirements: • Bachelor’s degree in business, engineering, healthcare technology, or a related field, or an equivalent combination of education and relevant professional experience., • 3–6 years of experience in service sales, contract sales, or related commercial roles., • Experience working with service contracts or lifecycle service offerings., • Previous experience in a team leader or senior sales role., • Strong organizational and pipeline management skills., • Good communication and stakeholder management abilities Desired requirements: • Experience in medical imaging, healthcare technology, or capital equipment industries., • Experience working across multiple European markets., • Familiarity with CRM systems and sales reporting tools., • Ability to work in a structured and process-driven environment., • Strong commercial awareness with the ability to identify upsell opportunities

Technical Services Manager £65,000, Mobile, National role. General Overview: Overall leadership of the provision of Technical Services including Mechanical, Electrical and HVAC Plant and equipment providing contractual and legal compliance, improving operational performance and energy efficiency. Provide Engineering Support to Facilities Managers. Be a Point of Contact for Account Management Teams for technical support and advice including best practice. Key Responsibilities • Maintain a PPM schedule that meets contractual and legal obligations based on SFG20 Guidelines and Manufacturers recommendations, • Support and advice Facilities Manager in the control of PPM activities., • Support and advice Facilities Manager in the management of remedial works o Quantify corrective actions o Validate Quotes o Review Method Statements o Provide support to FM through the duration of works • Manage and implement the Safe System of Works o Authorising Person for Electrical Works o Training and assessment of Competent Persons and Site Responsible Persons o Support FMs in management of SSoW and RAMS. • Lead and motivate the engineering team to improve performance on customer service, communication, networking, common engineering standards, quality, safety and environmental issues to ensure compliance with statutory, regulatory / corporate requirements and that documented procedures exist and are understood by all employees., • Lead the engineering team to deliver a safe, compliant, cost effective and responsive service, • Working with the engineering team to provide an efficient / cost effective management of all Suppliers which includes; lifts, building management controls and fire systems, • Contribute to plans and strategies for the future development of facilities., • Maximise the utilisation of the Technical Services team through training and coaching in order to minimise plant downtime and reliance on sub contractors., • Establish and maintain excellent working relationships based on open and honest communication with suppliers to ensure confidence in our business and to present a credible and professional image., • Ensure all work is carried out on all sites to an acceptable level and to consistent engineering and H & S standards through regular monitoring of both in-house and contractor performance and competence., • Develop, manage and co-ordinate a process to continually review Service Suppliers. Professional and personal competencies/qualifications Qualifications • Recognised qualification in an appropriate engineering subject., • Appointed Authorising Engineer or Authorised Persons for M&E disciplines., • Member of an appropriate technical institution (IET, CIBSE). Experience • Knowledge of building services/utilities, energy utilisation and procurement, business planning, and financial/budgetary controls, • 5 - 10 years experience of managing at a senior level a multi-disciplinary service to a complex facility incorporating maintenance and engineering., • Proven track record of achievement in a commercial, client-facing role., • Demonstrates experience of co-coordinating and managing Technical Services and good awareness of fit-out and H & S issues., • Ability to explore a situation, assess pro’s and con’s of different options and formulate a plan to meet objectives., • Able to think on their feet and change their approach as required., • Experience of formulating, implementing and managing change management programmes

As a Field Service Engineer, your primary responsibility will be to lead specialty field testing projects and campaigns for High Voltage & assets in electricity generation plants, utility, and industrial substations. You will undergo comprehensive training to develop the necessary skills for this role. Your main role will involve performing electrical field testing services, which includes conducting ground grid testing, advanced underground distribution and high voltage class cables testing, switchgear and transformer testing. While you will be based in the German / Danish / UK office, it is important to note that a significant portion of your time, approximately 50- 70%, will be spent traveling to client sites across the EU. The specific travel assignments will be determined by the company. Therefore, you must be open to flexible scheduling and have the ability to travel on short notice. In summary, as a Field Service Engineer, you will play a crucial role in leading field testing projects, to help ensure the reliability and performance of High Voltage for our clients. Your expertise in electrical field testing and power system studies will contribute to the success of electricity generation plants, utility, and industrial stations. General Duties • Following an initial training period and evaluation of your progress in the role, your responsibilities will grow as you begin to lead projects, schedule resources and equipment, and safely perform the advanced electrical tests at various facilities including public utilities, nuclear generation plants, renewable plants (wind, solar farms) and industrial applications., • You will perform ground grid testing (current injection testing), soil resistivity measurements, current split testing, step and touch measurements, power system studies, diagnostics on underground power cables., • Following the field testing, you will compile and analyse results and prepare comprehensive technical engineering reports for presentation to customers., • You will directly interact with power distribution customers and contractors on site, operate advanced diagnostics equipment, acquire test data, and communicate with the remote support team., • You will be responsible for management of company assets in field including power supplies, instrumentation, tools, inventory parts, etc., • You will be relied on to provide onsite customer training on safety issues, test processes and quality control topics. Additional Requirements. • Availability for travel to assignments in EU without sponsorship must hold EU passport, • Travel 50%-70% in EU countries, • Speak German or Danish will be an advantage

Iron Mountain is seeking a skilled and experienced Senior Systems Engineer to join our Global Digital Solutions (GDS) Service Operations team. In this role, you will be responsible for the technical support and maintenance of critical document imaging and storage platforms, including Kofax Capture, Globalscape, and CTERA. You will act as a key technical lead in a high-volume, enterprise environment, ensuring that customer commitments and service level agreements (SLAs) are met through robust problem-solving and cross-functional collaboration. What You’ll Do (Responsibilities) In this role, you will: • Responsibility 1: System Support & Maintenance – Own, troubleshoot, and resolve complex technical issues related to Kofax software and proprietary web applications to ensure constant solution availability and high performance., • Responsibility 2: Stakeholder Collaboration – Partner with GDS Implementation, Engineering, and Infrastructure teams to deliver customer-centric solutions and drive improvements in service operations., • Responsibility 3: Compliance & Security – Ensure strict adherence to information security standards and organizational policies, particularly regarding the handling of sensitive customer data., • Responsibility 4: Process Optimization – Develop and improve standard processes and controls to monitor productivity and quality based on industry best practices., • Responsibility 5: Operational Readiness – Perform daily maintenance, monitor performance parameters, and provide out-of-hours support on a rotation basis to maintain 24/7 reliability. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: • SC Requirements: Must be a UK resident (minimum 5 years) eligible to obtain an SC security check., • Experience: Strong experience in Application Support or Systems Engineering within large-scale enterprise environments., • Technical Expertise: Extensive knowledge of Windows Server (2016/2022), SQL Databases (MSSQL/PostgreSQL), Linux (CentOS), IIS, and Active Directory., • Specialized Skills: Proven ability to deploy and troubleshoot Kofax Batch classes and custom modules; experience with SFTP and storage systems, as CTERA is highly preferred., • Innovation: Highly desirable experience using AI tools (generative AI or automation platforms) to streamline processes and enhance decision-making., • Education/Certification: A Bachelor’s degree (B.A. or B.S.) or 5+ years of equivalent industry experience; Microsoft Certified Professional or ITIL v3/v4 certifications are a plus. What We Offer (Benefits) • Shifts: Standard shift pattern is 11:30 - 20:00., • Location:UK - Home-based worker., • Compensation: Competitive compensation and benefits aligned with senior-level experience., • Work-Life Balance: Flexible work options and a generous number of paid time off/holidays., • Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional development within a global IT organization. Important Note: Due to the nature of the systems supported, all applicants must be UK residents (minimum 5 years) and able to pass an SC security clearance investigation. If you are a proactive technical professional ready to drive innovation in digital solutions and secure enterprise operations, we want to hear from you.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 2+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (e.g. TensorFlow, PyTorch and/or LangChain) and LLM APIs (e.g. Azure OpenAI, OpenAI API, Anthropic and/or AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (e.g. Azure Cognitive Services, AWS SageMaker, and/or GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (e.g. Jenkins, Docker, Kubernetes, and/or AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Advantageous Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (e.g. BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

Service Manager Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. We have a great opportunity for a Service Manager to join our Operations Team at our Newark Operation Centre. Youll be required to manage and support a large team of service drivers who provide vital waste disposal products and services to our customers premises. As a Service Manager at one of our Operations Centres you will be: Supporting the Centre Manager in managing productivity levels of the depot to ensure we retain our high quality of service standards. Resource planning and supporting the development of all members of our service team Ensuring all processes and procedures are followed and complies with all relevant legislation and all phs Health and Safety policies both at the centre and for all company vehicles Always ensure vehicles and equipment and checked and maintained to keep our colleagues and customers safe. The ideal candidate for this role will have the following: At least 2 years management experience within the operations/transport logistics sector . Transport management experience/ CPC preferred but not essential An energetic and inspirational manager with proven ability to lead teams to meet our valued customers expectations Hold a valid, full driving licence for at least 12 months (max 6 points) in accordance with the company transport policy. Understand Health & Safety in the workplace, preferably IOSH trained Customer focused Resource and time management skills . Previous transport experience essential Excellent communication skills are essential for this role too I.T. skills. What benefits can we offer you? On-going career development Full PPE and inoculations where necessary Pension Scheme 23 days holiday plus BH plus holiday buy/sell scheme after 6 months Full company Induction and Training A 24-hour wellbeing helpline . Phs Perks with potential savings of £1,000 a year . Phs Shop (Discount on household consumables) Additional Information A criminal record will not necessarily bar candidates from obtaining employment with phs however due to the nature of this role, the successful candidate will need to meet the requirements of an enhanced DBS check. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365 (sale of consumables), phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. xrnqpay We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

The Company Simpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date. With over 30 years working in the Customer Services sector and over 220,000 satisfied clients, at Simpler Law Limited we pride ourselves on strong internal values, high standards of customer service and a 5-star Trustpilot rating. Due to the continued growth of our company, Simpler Law is looking for a regional sales manager for our well-established, nationwide, venue-based sales team. Your Job NO LEGAL EXPERIENCE NECESSARY OTE £70,000-80,000 Simpler Law is looking for a Regional Sales Manager to lead, develop and motive a nationwide team of venue-based sales professionals operating Tuesday to Saturday, 9-5. This is a hands-on role managing a team based across retail venues, events and high-footfall public locations. You will be responsible for d...

Job Title: Contact Manager Salary: Negotiable depending on experience Benefits: 28 days annual leave (inclusive of Bank Holidays) rising by a day per year up to 5 years, option to buy further weeks annual leave. Company pension, free parking and cold/hot drinks. Hours: Monday to Thursday 07:45 to 16:30 with 30 min for lunch. Friday 07:45 to 14:30 with 30 min lunch. Role Purpose Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards. The Contracts Manager is a key member of Newgate’s management team, you will collaborate with all areas of the business and should be prepared to take initiative, whilst continually improving processes and operational activity. Job Duties Maintain the highest standard of customer relationship, service and professionalism at all times. Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer’s instructions and Codes of Practice. Visit sites as required and to liaise with customers. Prog...

Carrington West are pleased to offer this outstanding vacancy with one of the most innovative and progressive consultancies in the civil engineering/highway engineering market. The role of Principal Ecologist offers the successful candidate a chance to work on large local civil environmental schemes. The role is to lead a multidisciplinary team in the delivery of a range of environmental, ecological, landscape planning and associated professional services to internal and external clients as part of the Environmental Consultancy. Day to day job objectives: ·Effectively manage available resources and capacity within the team to ensure successful delivery of the teams' work programme. ·Implement and manage the provision of specialist technical expertise and project delivery which may be complex and significant to achieve quality, programme and financial targets meeting customer and stakeholder requirements. ·Manage the provision of specialist technical expertise in the delivery of team disciplines as part of the planning process, which may include the provision of an expert witness role at the inquiry, to achieve compliance with legislation, and national and local policies. ·Manage the service area to colleagues, clients or third parties to support the delivery of projects across the organisation that may be complex and large-scale. ·Identify development and market opportunities to ...

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Eaton Worksop Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Eaton Worksop is part of Eatons Industrial Control and Protection Division (ICPD) within the Electrical Sector across EMEA. Established in 1975 as a purpose-built facility, the site specialises in the manufacture of Rotary Cam Switches and Switch-Disconnectors for the global market. With a strong Continuous Improvement culture and a highly skilled workforce, the Worksop plant delivers fast, flexible and reliable service. Its core capabilities allow for complete on-site production of switchgear, ensuring high-quality products that meet customer needs efficiently and cost-effectively. What youll do: To lead, coach and mentor the Toolroom team to deliver an efficient service; primarily focusing on new tooling process for new product developments and coordination of end of life tool replacements. • Focus on developing knowledge and cross functional skills of the team through coaching and mentoring to cover mould tools, press tools (inc. in die rivet insertion), machining, EDM and bench fitting., • Collaborate with Supervisors to plan and prioritize daily work schedules., • Develop and implement tooling TPM program to drive down 'Waiting Toolroom time' for mould and press shop., • Support Engineering team to develop new products providing expert knowledge on tooling design identifying potential processing/manufacturing issues with design concepts., • Drive Press Shop strategy to move from riveted to welded contacts and the associated tooling and machinery required., • Utilise CAD/Inventor skills to draw up tooling modifications when tools are broken and require major repairs., • Lead internal replacement tooling program adhering to all internal CAPEX processes.Qualifications:, • Higher National Diploma (HND) in Toolmaking/Engineering or equivalent

About The Role Ensure you read the information regarding this opportunity thoroughly before making an application. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. Were looking for an experienced design engineer to help shape the future of the UKs energy infrastructure. Do you have a strong background in high-voltage substation design, and enjoy working on complex, multidisciplinary projects? This could be your next big move! What Youll Be Doing • Design substations that meet client needs, budgets, and deadlines, • Help with tenders, contracts, and technical drawings, • Work closely with teams and clients to deliver projects smoothly, • Visit sites often and stay connected with the operations team, • Support and train engineers and CAD technicians, • Join design reviews and help improve standards and processes, • Follow safety, quality, and environmental rules (OHSAS 18001, ISO9001, ISO14001), • Communicate clearly and professionally across all levelsWhat Youll Bring, • Degree or HND in Electrical/Electronic Engineering, • 5+ years experience in power transmission and substation design, • Strong knowledge of National Grid, British Standards, and UK design rules, • Skilled in 2D CAD software (Autodesk preferred), • Able to quickly learn new engineering software, • Experience with NGET stage 4.4 design and earthing up to 400kV, • Knowledge of related areas: overhead lines, civil design, protection & control, HV cables, • Bonus: MSc, chartership, expert in CDEGS, AutoCAD, and power system tools, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, • Salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme Company van/vehicle and fuel card for business use, • Private health care and health care cash plan, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays #MGroupE #LI-LP1 #LI-remote INDNAT About The Company .

About The Role All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Transmission & Renewables team. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity. This is a hybrid role; 3 days working on a project in Yorkshire / main office in Annesley and 2 days working remotely. Want to come and be a part of it? What will you be doing? As aSenior Planner,youll be part of ourplanning department who are responsibleforproducing robust and detailed programmes for all works associated with the design, procurement and construction phases of the projects. Youll: • Develop, optimise and implement construction programmes, coordinating resources, outages, consents and wayleaves, • Produce detailed progress trackers for weekly reporting, • Support the Head of Commercial and planning team in building a strong planning culture, • Help integrate the companys cost management system for automated CPI/SPI reporting and robust processes, • Champion programme management procedures, policies and standards, • Participate in project handover meetings with Bid, Project Management and QS teams, • Work closely with Project Managers and QS to maximise project performance and attend site meetings as needed, • Provide planning input during tender stages, • Represent the business at client meetings and meet KPI-driven deadlines, • Gather benchmarking data to support value-for-money assessments, • Manage risk, issue and opportunity registers in line with change management processes, • Keep up to date with new planning techniques, technologies and initiatives, • Contribute to delivering a coordinated business improvement agenda., • Collaborate with commercial and financial members of the Planning & Systems team, • Monitor programme compliance with contractual obligations, • Support achievement of business/project targets, manage risks, control costs and ensure safe, compliant delivery, • Contribute to shaping strategic objectivesWhat youll bring, • Full UK driving licence willingness to travel across UK sites, • Experience of working in the Energy sector would be advantageous but we will consider major infrastructure experience, • Competent in the following planning software: Primavera P6 & Microsoft Project, • Experience of earned value management and NEC contracts, • Matched or contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Private health care and health care cash plan for you, • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts #MGroupE #LI-BS1 #LI-Hybrid About The Company .

We are looking to strengthen our Engineering team with a Design Manager based at our Derby office with hybrid working available. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. You will report directly to the Regional Discipline Lead (RDL) - Design Management and your role will lead projects through their design phases for a portfolio of projects. To ensure cost-effective, technically compliant, and buildable solutions are delivered in line with all stakeholder requirements, as well as in line with programme expectations and in accordance with the project delivery process and engineering design procedures. Key responsibilities: Be committed to excellence in Health & Safety (H&S) in design, complying fully with relevant local specifications, codes, rules, regulations and requirements and all relevant H&S legislation. To ensure that H&S hazards are identified and managed and that all residual risks are communicated effectively to all stakeholders. To lead the Design team in delivery of their responsibilities and to ensure a focused approach to meet customer requirements and project objectives. To be accountable for the expenditure, drive efficiency and manage the overall outturn costs for design by producing design deliverables within the allocated resource hours and by key dates. To organise all elements of design, documenting it in the Design Management Plan and preparing monthly status update reports as necessary. To attend and contribute to all relevant programme, project, and technical meetings. To ensure that the technical solution is produced to outperform on costs, whilst maintaining quality standards and delivery on time. To provide, where required, technical support during construction, assembly, and commissioning stages. To ensure that all technical work is undertaken to the correct standards and specifications, following the appropriate systems of work and quality assurance. To contribute to achieving sustainability targets, particularly by reducing embodied and operational Carbon Footprints of solutions. To communicate and work effectively with people from other partner organisations, backgrounds, and disciplines, utilising their knowledge and experience and add to this with your own experience and knowhow. To recognise and provide exceptional customer service both internally and with partners and externally with the client, their customers, and the general public. Represent the whole of the business in all client contacts and promote the reputation. Maintain a positive and solution-oriented approach to work, providing open and honest feedback. Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role. In all internal and external contact, present a professional and positive image as well as maintaining mutually constructive, positive and beneficial relationships. Take all reasonable steps to ensure appropriate confidentiality. About The Candidate: Essential: Extensive experience of multi-disciplinary design management, in a design-build environment. Degree in an engineering-related discipline. Chartered Engineer in an engineering-related discipline or be close to achieving this. APM Project Fundamentals Qualification. Must be delivery-driven with the ability to set targets and manage and motivate multi-disciplinary teams to deliver to time, cost and quality objectives. Working knowledge of CDM regulations and construction Health & Safety. Extensive experience in large-scale project delivery. Strategic, operational, technical and management skills. Good general knowledge of all aspects of water treatment e.g., related process, civil and MEICA engineering aspects. Ability to present technical proposals clearly, confidently, and convincingly. Desirable Working towards or have obtain APM Project Management Qualification. Experience of working for a global organisation. Experience of working with remote/dispersed teams. Experience in the Water/Wastewater Treatment Industry. Ability to embrace collaborative and innovative working. xrnqpay Knowledge of BIM procedures and techniques. What we offer Packages include - A competitive salary Hybrid Working (Jobs needs dependent) Car/car allowance (Jobs needs dependent) 25 days holiday + Bank Holidays (with an additional 5 days available to buy) Contribution Pension scheme Life Assurance Health Insurance Private Medical Insurance And many more benefits including - cycle to work scheme, discounts and savings Hub, Kids Pass etc Other Information

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.