Customer service team lead jobs in RochdaleCrear alertas

£46,000 - £62,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Monitor and analyse performance data and customer feedback to continuously improve service quality. Confident communicator, both in-person and over the phone, with strong customer service skills. As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer expe

Summary 46,000 - 62,000 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, youre ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, youll lead from the front and guide us toward success. Youll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your stores KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

A major retailer in the United Kingdom is looking for a Store Manager to lead its team and manage store operations effectively.This role involves motivating staff, ensuring exceptional customer service, and driving performance towards key targets.Candidates should have experience in fast-paced envir

To be an effective Stock Manager you will lead and inspire your successful team to prioritise achieving performance targets. The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. To be a successfu

To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. Early VIP access

To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. To be a successf

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Customer Service Team Leader – Housing Association – About The Role: - Assist in the management of the customer service team - Responsible for processing repairs and administer the repairs and maintenance system - Maintain the housing waiting list and process applications - Instruct contractors

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Strong leadership and customer service skills are essential. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 staff. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trini

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

Lead and support the Customer Service Team on a day‑to‑day basis. If you’re an experienced customer service professional with strong leadership skills and a passion for delivering operational excellence, we’d love to hear from you. You’ll oversee day‑to‑day team operations, act as the

This role involves leading a team, managing restaurant operations, and ensuring an exceptional customer experience. A well-known restaurant chain in the UK is searching for a passionate Restaurant Manager to join their growing team in Thurrock.

As a hands-on Team Lead, you will be responsible for leading and motivating your team, handling escalations, monitoring performance, ensuring team compliance with service level agreements (SLAs). You will be leading our Service Management Analysts, responsible for delivering a high-quality service t

The ideal candidate will have at least 5 years of experience in the food and beverage industry, showcasing strong customer service skills and leadership abilities. This full-time position offers a salary ranging from $4,000 to $5,000 monthly, with a focus on maintaining high standards in customer se

A modern hospitality group in London is seeking an Assistant Restaurant & Bar Manager to lead service operations, maintain high hospitality standards, and train staff. The ideal candidate will have strong food and beverage knowledge, excellent leadership skills, and a problem-solving mindset.

A leading fashion retailer in Greater London seeks an EU Customer Service Lead to enhance customer experience through service excellence and coaching. In this role, you will work closely with store teams to increase conversion rates and improve customer satisfaction.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. The role involves managing various store operations, including customer service and clinical activities like patient pre-screening. A retail pharmacy chain in Greater London is seeking an Assistant Ma

The ideal candidate will possess team leadership skills, experience in a main dealer environment, and a strong focus on providing excellent customer service. A franchised motor dealership in South West London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager an

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

Salary:£37,500 Per AnnumClosing Date:Tue, 27 Jan 2026Are you passionate about helping others and providing exceptional customer service?If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Warrington and Wilmslow. As a C

The ideal candidate has previously led a high‑performing technical support team in a high growth SaaS environment, excels in cross‑functional communication, and brings a proactive approach to improving customer experience, tooling, workflows, and team capability. Team Lead, Customer Support - EM

The role involves overseeing daily operations, motivating the team, and ensuring exceptional customer service. The position offers industry-leading discounts, complimentary cooking classes, and an annual salary review.

A leading media and entertainment brand in Greater London is seeking a Lead Service Designer to own the design of customer journeys. You will lead service design across Agile teams and partner with cross-functional leaders to deliver scalable solutions. This role includes a hybrid work model with 3

A leading property management company is seeking a Service Charge Accountant Team Leader for a hybrid role based in New Milton. This position involves managing a team to ensure accurate financial reporting and delivering quality service. The role promotes a supportive team culture and professional g

A leading media and entertainment brand in Greater London is seeking a Lead Service Designer to own the design of customer journeys. You will lead service design across Agile teams and partner with cross-functional leaders to deliver scalable solutions. This role includes a hybrid work model with 3

A leading home improvement retailer in England is seeking a Trading Team Manager to drive the commercial delivery of the sales floor and coach colleagues to meet customer needs. This full-time position requires leadership skills, a passion for process, and experience in managing a team.

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

A retail company based in Solihull is looking for a confident leader to assist the Store Manager in all aspects of store operations. The ideal candidate will have proven retail management experience, be able to motivate a team, and achieve commercial objectives. Responsibilities include supporting s

A leading sprinkler organization in the UK is seeking a Service Team Lead to oversee essential site services and manage a dedicated team. This role involves strategic oversight of operations, ensuring compliance with safety standards and the successful delivery of services.

Candidates should have proven experience in team leadership, sales target achievement, and a commitment to delivering excellent customer service. The role involves managing day-to-day store operations and leading a team of 4-6 staff. A leading specialist retailer in the UK is seeking a Store Manager

A leading retail company in Greater London is seeking an Assistant Store Manager to motivate the team and ensure exceptional customer service at the store. This role requires a strong ability to drive store performance, coach team members, and uphold high operational standards.

A prominent garden centre retailer in the United Kingdom is seeking a Restaurant Manager to oversee fast-paced restaurant operations and lead a team to provide exceptional customer experiences.

A luxury retail brand in London is seeking a Customer Services Assistant Manager to lead the customer service team. The successful candidate will manage relationships, uphold customer excellence, and drive team development while ensuring compliance with best practices. Key qualifications include ext

A leading retail company in Manchester is looking for a Team Support Manager to lead the fill operation and ensure a ready-to-trade sales floor. This role requires teamwork and leadership to promote a great team atmosphere and effective performance. Responsibilities include coordinating resources, c

As a Service Team Lead at Compco Fire Systems, you’ll be at the heart of the service department, where your strategic thinking and operational expertise will help shape the future of our service team. As Service Team Lead, you’ll oversee a wide range of critical initiatives to drive our services

You will be responsible for achieving key performance indicators, ensuring excellent customer service, and fostering team engagement. A leading grocery retailer in the UK seeks an experienced Store Manager to oversee store operations and inspire a dynamic team.

A tech-driven beauty platform is seeking a Customer Success Manager, Team Lead to inspire and guide a high-performing team. The ideal candidate will have experience in leading customer-facing teams, be data-driven, and possess strong communication skills. In this role, you will hire, onboard, and de

The ideal candidate will lead a dedicated team, oversee store operations, and ensure exceptional service through effective coaching and analysis of sales data. A luxury fashion retailer in Greater London is seeking a Floor Manager to elevate customer experiences.

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. You

As the Customer Engineering Team Lead, you will build and manage a new team of technical experts responsible for ensuring the stability and reliability of our platform for our global clients. You will help pre-sales teams design implementation solutions and answer technical RFPs, while also solving

A leading energy company in Greater London is seeking a Customer Relationship Team Lead to lead a high-performing team focused on delivering exceptional customer service. The ideal candidate will have strong leadership skills, analytical capabilities, and experience in team management, along with pr

Team Lead – Technical Service Engineering, Life Sciences page is loaded## Team Lead – Technical Service Engineering, Life Scienceslocations: UK - Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R20250944Azenta UK, Ltd. All we accomplish is grounded in our core va

A leading UK retailer is seeking a Team Manager in Food to lead their shop floor team, ensuring excellent customer service and driving profitability. The role requires strong leadership skills, operational resilience, and the ability to cultivate a motivated team. Responsibilities include supporting

A leading customer service company in the UK is looking for a Customer Support Manager to lead a team of agents. The role involves ensuring high-quality service delivery, fostering a culture of continuous learning, and driving operational excellence. Ideal candidates will have a proven track record

The ideal candidate will demonstrate strong leadership skills, a passion for customer service, and the ability to coach a diverse team. A leading UK retailer is seeking a mid-senior level Store Manager to enhance customer acquisition and service experiences in their Catford store.