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About the Role he Senior Manager within Entertainments & Leisure will be accountable for the smooth planning and operational delivery of our entertainment and leisure proposition across our family breaks, big weekender breaks and resort-based events at our Bognor Regis Resort. From an entertainment perspective, this includes leading through all activity for the entertainment teams which covers Redcoats, performers, and our technical support teams. Managing the product delivery for activities, events, large scale production shows, Intellectual Property (IP) content, varied visiting artistes and seasonal product. On the leisure side of the department this includes overseeing all of our swimming pool, fairground and indoor soft-play proposition for these energetic, guest-favourite areas too. Our teams pride themselves on bringing our culture alive every day to give our guests the best experience during their holiday. On a day-to-day basis, you will lead the team to deliver a memorable experience to our guests, focusing on fantastic guest experience, high service standards and delivery of budget. This will involve both setting and rolling our strategy for the Entertainment & Leisure team, as well as getting stuck in to support the teams operationally where needed. It’s a non-negotiable to us that the health and safety operation and compliance to all relevant legislation is of importance in this role too. Creating an environment that allows your team to perform at their best and deliver an amazing experience will be high on your priorities, as well as constantly being on the lookout for opportunities too. We are looking for someone who lives and breathes guest experience. You should have strong experience in a similar role within an Entertainment or Leisure Environment We are looking for someone who lives and breathes guest experience. You should have strong experience in a similar role within an Entertainment or Leisure environment. You should have excellent experience in event management along with experience in working with and building relationships with external industry experts and suppliers. Having working knowledge of health and safety procedures, processes, relevant regulations and legislation is desirable too. Strong experience of being guest and customer facing is essential, as well as dealing with a range of queries and sometimes complaints directly. You should hold an analytical mind with the ability to forecast and manage costs is extremely important for this role. You will always have the financials in mind but will balance this with keeping our guest experience at the heart of your decisions. You will need to be able to set strategic direction for your team whilst also being happy to be involved in the day-to-day operations, working closely alongside your teams to manage any challenges that arise. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo. If this sounds like the perfect role for you, we would love to hear from you. To apply, click the apply now button and we will ask you to submit your CV as well as a few words about why you would like to work for Butlin's, what about this role excites you and what you would bring to the role if successful. Should you have any questions or require any adjustments for this process, please email . At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the Role We’re looking for a passionate leader to join us at our Bognor Regis Resort as part of our Buffets department as a Venue Manager. As a Venue Manager, you’ll be vital in helping our guest’s create smiles – getting stuck in to give them a great dining experience! You’ll be part of a big team of people who are responsible for providing our guests with breakfast and dinner in our self service restaurants each day of their holiday. You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin’s way of working. Reporting to the Senior Manager, you’ll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do. The role will also involve analysing KPI’s, facilitating and monitoring all team training and adhering to food safety and health & safety policies. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. Typical working hours cover 40 hours per week, 5 days over 7 with a variety of shifts between 7am - 9pm with support across the wider department at times and will including weekend, bank holidays and Christmas working. We are looking for an individual with prior experience in a volume catering and / or food environment, with strong experience of being guest and customer-facing and dealing with a range of queries and sometimes complaints directly. You should be passionate about leading and developing a team and supporting people through regular 121's and coaching. Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible. You should have experience of managing rotas based on fluctuating guest volumes, experience in working with multi-skilled team to support other areas of the business based on guest demand. You should be able to demonstrate experience of leading teams to success, to include proficiency in managing performance, coaching team, delivering team training, setting standards and role modelling this behaviour, problem solving & feedback and able to manage multiple priorities and can adapt quickly to changing requirements. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!